request for proposals forrev)22082013.pdf · email: [email protected] this tender document is not...

CSITMS Project, GUJARAT Confidential

1

Date: 22/08/2013

Request for Proposals

for

Appointment of Agency for Design, Site

Preparation, Supply, Installation and Maintenance of Physical and IT

Infrastructure for the

City Surveillance and Intelligent Traffic Monitoring System

For three major cities of Gujarat

VOLUME - I

(Commercial Specifications and Bid Process)

Bid Reference No. RFP/CCTV/CSITMS-Rev/2013/02

Home Department (GoG),

Block – II Sachivalaya.

Gandhinagar,

Gujarat (INDIA)


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Volume: I

Commercial Terms & Condition

And

Bid Process


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CONTENTS

Section 1: Invitation to Bidders / Important dates ......................................................................... 8

Section 2: Project profile............................................................................................................... 15

Section 3: Pre qualification and eligibility criteria ........................................................................ 20

Section 4: Instruction to the bidders ............................................................................................ 25

Section 5: Scope of work ............................................................................................................... 46

Section 6: Bill of quantity .............................................................................................................. 74

Section 7: General condition of contract ...................................................................................... 95

Section 8: Service level agreement ............................................................................................. 114

Section 9: Formats to respond to the bid - commercial bids ..................................................... 131

Section 10: Annexure and location details ................................................................................. 133


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Disclaimer

The information contained in this Request for Proposal (RFP) document or subsequently

provided to Bidder(s), whether verbally or in documentary or any other form by or on behalf of

the Home Department, Government of Gujarat or any of their employees or consultants, is

provided to Bidder(s) on the terms and conditions set out in this RFP and such other terms and

conditions subject to which such information is provided.

The purpose of this RFP is to provide interested parties with information that may be useful to

them in eliciting their financial offers (the “Proposal”) pursuant to this RFP. This RFP includes

statements, which reflect various assumptions and assessments arrived at by the Home

Department, Government of Gujarat in relation to the Project. Such assumptions, assessments

and statements do not purport to contain all the information that each Bidder may require. This

RFP may not be appropriate for all persons, and it is not possible for Home Department,

Government of Gujarat, its employees or Consultants to consider the investment objectives,

financial situation and particular needs of each party who reads or uses this RFP. The

assumptions, assessments, statements and information contained in this RFP, may not be

complete, accurate, adequate or correct. Each Bidder should, therefore, conduct its own

surveys and analysis and should check the accuracy, adequacy, correctness, reliability and

completeness of the assumptions, assessments, statements and information contained in this

RFP and obtain independent advice from appropriate sources before filling up the RFP. Any

deviation in the specification or proposed solutions will be deemed as incapability of the

respective SI and shall not be considered for final evaluation process.


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Information provided in this document to the Bidder(s) is on a wide range of matters, some of

which depends upon interpretation of law. The information given is not an exhaustive account

of statutory requirements and should not be regarded as a complete or authoritative statement

of law. Home Department-Government of Gujarat accepts no responsibility for the accuracy or

otherwise for any interpretation or opinion on law expressed herein.

Home Department-Government of Gujarat, its employees and advisors make no representation

or warranty and shall have no liability to any person, including any Applicant or Bidder under

any law, statute, rules or regulations or tort, principles of restitution or unjust enrichment or

otherwise for any loss, damages, cost or expense which may arise from or be incurred or

suffered on account of anything contained in this RFP or otherwise, including the accuracy,

adequacy, correctness, completeness, delay or reliability of the RFP and any assessment,

assumption, statement or information contained therein or deemed to form part of this RFP or

arising in any way during the Bidding process.


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List of Abbreviations

Abbreviation Detail

BG Bank Guarantee

CSITMS City Surveillance and Intelligent Traffic Monitoring System

GoG Government of Gujarat

RFP Request For Proposal

PBG Performance Bank Guarantee

DD Demand Draft

BOM Bill of Material

SSS Security and Surveillance Solution

EoI Expression of Interest

IP Internet Protocol

CCTV Closed Circuit TV

PTZ Pan, Tilt and Zoom

EMD Earnest Money Deposit

ICT Information and Communication Technology

PMU Project Management Unit

O and M Operation and Maintenance

PG Performance Guarantee

PST Peak Service Time

(n)Code (n)Code Solutions – A Division of GNFC Ltd.

GoI Government of India

LoI Letter of Intent

SOP Standard Operating Procedures

SLA Service Level Agreement

RFID Radio Frequency Identifier

ATP Acceptance Testing Plan

TPA Third Party Agency

FAT Final Acceptance Testing


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PoE Power Over Ethernet

BoQ Bill of Quantity

EMS Enterprise Management System

NMS Network Management System

GCC General Condition of Contract

ANPR Automatic Number plate recognition

RLVD Red light Violation detection

HDIITS Home Department Integrated IT Solution

SI System Integrator

PoC Proof Of Concept

SWOT Strength, Weakness, Opportunity and Threat Analysis

DSC Digital Signature Certificate

MTTR Mean Time To Repair

ITIL IT Infrastructure Library

CMDB Common Management Database

OEM Original Equipment Manufacturer

CP office Commissioner of Police office

PTZ Pan, Tilt, Zoom

UPS Uninterrupted Power Supply

IR Infra Red

QA Quality Assurance

AMC Annual Maintenance Contract

HD High Definition

FPS Frames Per Second

SITC Supply, Installation, Testing & Commissioning


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SECTION 1: INVITATION TO BIDDERS / IMPORTANT

DATES


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Introduction:

Government of Gujarat, Home Department through Gujarat Police and (n)Code Solutions, A Div.

of GNFC Ltd. as technical consultant, is in the process of setting up state-of-the-art CCTV based

City Surveillance and Intelligent Traffic Monitoring Infrastructure in three major cities of Gujarat

State.

The Home Department, on behalf of Government of Gujarat, invites Request for Proposal (RFP)

from reputed and experienced Companies/Consortiums to participate in competitive tendering

for providing and maintaining City Surveillance and Intelligent Traffic Monitoring System to

Gujarat Police for a period of 5 years. The system suggested should comprise of the following

core components:

City Surveillance System

Intelligent Traffic Monitoring System

System Integrator is required to implement the entire system on turnkey basis wherein 30% of

the quoted value for entire project will be paid upon successfully clearing the FAT and rest 70%

on quarterly basis in 20 equal installments in equated quarterly payment model for five years

from the date of clearing the FAT. Bidder has to transfer the entire system in 100% working

condition to Authority after successful five years tenure.

This tender document consists of one additional sub tender for outright purchase of CCTV and

other related components. Evaluation of both tenders shall be done separately. L1 bidder for

the outright purchase of the sets provided in the Annexure shall be selected separately with the

one year price validity and one year warranty.

The purpose of City Surveillance and Intelligent Traffic Monitoring System is to safeguard public

areas, to minimize natural and human threats, disasters and prevent crime. This includes


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monitoring of sensitive areas as well as busy traffic junctions, to deter law breakers whereby

acts of crime and negligence can be reduced.

Home Department, Government of Gujarat, needs to implement the system which will cover

the following locations:

Sr. No. City No. of Locations

1 Ahmedabad 82

2 Vadodara 10

3 Gandhinagar 06

TOTAL 98

IP based Surveillance System needs to be installed at the traffic junctions, strategic and

important places and areas of the City which will provide surveillance on a 24 x 7 basis,

automatic/manual challaning system for traffic rules violation , to minimize

natural/environmental and human threats and prevent crime, monitoring of sensitive areas as

well as busy traffic junctions, , to deter law breakers whereby acts of crime and negligence can

be reduced disciplining traffic, help in managing law and order situation, and simplify

commuting . It will also help in process efficiencies, reduce crime and improve premise security

of government buildings as well as other facilities of strategically important locations.

1.1 ISSUER (AUTHORITY)

Home Department, Government of Gujarat

1.2 CONSULTANT FOR THE PROJECT

(n)Code Solutions, A Division of GNFC Limited,

301, 3rd floor, GNFC Infotower, S G Road, Bodakdev, Ahmedabad 380054

1.3 ADDRESS FOR BID SUBMISSION AND CORRESPONDENCE

The Executive Director,

(n)Code Solutions- A Division of GNFC Ltd.


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301, GNFC Infotower, S G Highway,

Ahmedabad- 380054,

Gujarat (INDIA)

* Correspondence to any address other than that mentioned in clause 1.3 shall not be

entertained.

This Invitation for Bids will be published on the website www.home.gujarat.gov.in and

www.nprocure.com. The bidder has to respond the same in electronic format through e-

tendering process only.

The documents, as stated in the RFP, should be submitted in the sealed cover marked as “RFP

for Appointment of Agency for Design, Site Preparation, Supply, Installation and Maintenance

of Physical and IT Infrastructure for the City Surveillance and Intelligent Traffic Monitoring

System for three major cities of Gujarat”.

1.4 TERMS OF REFERENCE:

Sale of RFP

document

The tender can be downloaded from www.home.gujarat.gov.in and

www.nprocure.com from 22/08/2013 till 12/09/2013.The non-

refundable tender fees of Rs. 10,000/- (Rupees Ten Thousand only) to

be deposited along with the offer

EMD

Rs. 1,00,00,000/- (Rupees One Crore Only) in the form of Demand Draft

/ Bank Guarantee (BG valid up to at least 180 days from tender closing

date) in favor of Under Secretary (CASH), Home Department from a

Scheduled Commercialized / Nationalized Bank (except Co-operative

Bank) payable at Gandhinagar

http://www.home.gujarat.gov.in/

http://www.nprocure.com/




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Last date for

submission of

Proposal

15:00 Hrs on 12/09/2013

The hard copies of the Pre-Qualification and Technical Proposals as

specified in the RFP should be submitted on or before 15:00 Hrs on

12/09/2013 at the address mentioned below :

(n)Code Solutions,

301, GNFC Infotower, Nr. Grand Bhagwati Hotel,

Bodakdev, SG Highway, Ahmedabad – 380054

Opening of technical

Proposal

Date : To be announced later

Technical

Presentations

Date : To be announced later

The duration of the Technical Presentation shall be for 30 Minutes

maximum for every presentation. The technically qualified Bidders shall

be informed for the Technical Presentation date and timings.

Opening of

Commercial Bids To be announced later

Contact Person’s

Address for

Correspondence

Mr. Nitin. R. Bhatt

301, GNFC Infotower,

Nr. Grand Bhagwati Hotel,

S. G. Highway, Bodakdev

Ahmedabad -380054

Gujarat

Tel: +079 4000 7307

Email: [email protected]

This Tender Document is not transferable

mailto:[email protected]


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This Invitation for Bids is published on the website www.home.gujarat.gov.in and

www.nprocure.com. The bidder has to respond the same in electronic format through e-

tendering process only.

The detailed Tender Document contained in the following sections has been prepared to

elaborate all techno-commercial conditions of this Tender. In case of any discrepancy between

the Press Advertisement and other detailed provisions of this Tender Document, the later will

prevail.

This bid should be filled in English language only. If any supporting documents submitted are in

any language other than English, translation of the same in English language is to be duly

attested by the bidder.

1.5 PROCUREMENT OF BID DOCUMENT

The complete bid document shall be available only on the website www.home.gujarat.gov.in

and www.nprocure.com and can be downloaded by the bidder. The downloaded bid document

shall be considered valid for participation in the bid process. The bidder has to respond in

electronic format through e-tendering process as well as physical hard copy in sealed

envelope super subscribing “ DO NOT OPEN before 12/09/2013 - TENDER FOR CSITMS

PROJECT” .

Bidder has to submit online bid through www.nprocure.com portal, and physical submission

has to submit at (n)Code solutions,301, GNFC Info Tower , Nr. The Grand Bhagwati Hotel, S.

G. Road, Bodakdev, Ahmedabad – 380054.

A non-refundable fee is to be submitted in the form of demand draft for INR 10,000 (Rs. Ten

Thousand Only) drawn in favor of “Under Secretary (CASH), Home Department” Payable at

Gandhinagar in a separate sealed cover with clearly indicating on it “BID FEE FOR CSITMS

PROJECT IN THREE CITIES OF GUJARAT”

Bids not accompanied by a non-refundable fee in the form of demand draft for Tender Fees,

shall not be accepted.







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In case of any clarification with regards to the bid document the bidders may get in touch with

the consultant as mentioned in tender document however the bidders are encouraged to

undertake a preliminary study of the project, at their own cost, before they submit their Bids.

The Home Department-Government of Gujarat and its consultant reserve the right to reject any

or all the bids in whole or in part at any time without mentioning any reasons thereof.


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SECTION 2: PROJECT PROFILE


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2.1 INTRODUCTION:

The Home Department, Government of Gujarat has acknowledged and expressed its concern

and support on protecting city assets with the use of video surveillance and traffic monitoring

system, having state-of-the-art technology, as a solution. The cities being covered are

Ahmedabad, Vadodara and Gandhinagar.

The proposed Solution will seek to provide real-time surveillance and traffic solution at

designated areas/locations, good quality video images, high-quality evidence suitable for

challan generation, admission into all Courts, integration and compatibility with existing

systems such as Dial-100, HDIITS, RTO, Vahan Sarathi, all control rooms of state, digital maps of

city villages and state, any state communication system etc. and data base as necessary, and

will contain and utilize video analytic capabilities, which includes Automatic Number Plate

Recognition System, Red Light Violation Detection System, that will assist operators in

identifying pre-described events, situations, actions and detection of deviant behaviors, traffic

rule offenders, criminal activities etc.

The system shall have the ability to generate real time reports, challans (Manual / System

Generated) including images which are quite clear rendering them admissible as evidence in a

Court of Law for investigation/analysis and survey of public amenities and as database of

information. The proposed solution shall consist of automatic and manual challan generation

system. The dispatching/couriering of the challans will be under bidder’s scope. Bidder has to

assume total 50,000 challans per month for all the three cities covered under this project.

Vendor has to produce the “PODs” for each challan.

2.2 PROJECT PLAN:


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Sr. No. Milestone To be achieved

1 Supply, delivery at site, installation and

commissioning Integration of all the sites in all three

cities

Within 6 months from the

date of award of contract

2 Training of officials Within 2 weeks after

integration

3 First Acceptance test Within 2 weeks after

integration

4 Hand Holding Two Months from the date of

FAT

This is an OPEN tender. Bids are invited from all the vendors, who qualify the eligibility criteria

mentioned at various sections of this RFP. As part of the RFP, bidders must propose a solution

to all the components mentioned in the RFP. Vendors are allowed to collaborate, form teams

with OEMs and Consortiums but in any case the number of consortiums should not be more

than two in addition to the Prime bidder. Any individual company who submits or participates

in more than one proposal will be disqualified.

The traffic intersection and strategic locations for Ahmedabad, Vadodara and Gandhinagar are

identified. The system requirement for the locations decided is finalized and listed at various


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chapter of this document. This Document (RFP) outlines the proposed bill of material,, locations

images with GPS coordinates, for the implementation of the the entire project.

The proposed CSITMS Project is consisting of these major components:

1. Cameras, Lenses, Housings and Mounts

2. Support Infrastructure

3. General Installation Requirements

4. Network Requirements

5. Security of the System

6. ANPR and RLVD for Traffic Solutions

7. Video wall

8. Video Management System

9. Storage, Servers, Network, PC Hardware, Software

10. Power Backups ( UPS, DGs)

11. Integration with third party Systems, database and development of appropriate bridging

software (if required).

12. Additions, Expansions, Options

13. Command Centre, Furniture, Fixtures and Equipment,

14. Data Centre (building shell will be provided)

15. Retrieval of data for investigation of crime and placing as evidence in court of law

16. Warranty and Service Response levels

17. System Support

18. Preventative and predictive Maintenance

19. Service (Break/Fix)

20. Training and Transfer of Knowledge

21. Handholding


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The solution provided by the bidder should consist of the solution for the ANPR, RLVD at the

short listed intersection, and surveillance camera at the traffic junction. The list of the city wise

location is provided within this RFP at other sections.

The bidder has to develop the City wise Command and Control Centre which includes - but not

limited to- Data centre, Video wall, Storage, Servers, at Ahmedabad, Vadodara and

Gandhinagar as per the suggested network architecture and requirement of the project.

Execution phase

– Material receipt, processing and storage arrangement

– Permission from local bodies

– Fiber / Wireless Network and Camera systems

– Control Room (City wise) installation and testing with all equipment's

– Data Centre

– Integration of VAHAN, HDIITS, other required State Govt. software. The database

is a mix of standard off the shelf available database product, like Oracle, MSSQL

or MySQL. The details of integration will be shared with the successful bidder

– SLA Preparation and Handing Over

Operation

– Training

– Service and Comprehensive Maintenance

– Troubleshooting and Coordination


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SECTION 3: PRE QUALIFICATION AND ELIGIBILITY

CRITERIA


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The prime bidder/Consortium should have past experience in implementing and

developing large scale CCTV applications and solutions, having domain knowledge of

City Surveillance and Intelligent Traffic Monitoring with Police Department and / or

relative experience to work with other Government Department/organizations.

The bidder/Consortium must possess the requisite experience, organizational strength

and capabilities in providing the services necessary to meet the requirements as

described in the RFP document.

The prime bidder must demonstrate the technical expertise, experience, facilities, and

capabilities necessary to perform the work in a satisfactory manner.

The prime bidder is required to carry out comprehensive survey and feasibility study

before submitting the offer. In addition, the prime bidder must be able to demonstrate

a successful track record at meeting schedules.

Keeping in view the complexity and volume of the work involved, the following criteria

are prescribed as pre-qualification criteria for bidder interested in undertaking the

project:

The bidder/Consortium must possess the technical knowhow and the financial strength

that would be required for successful implementation of the project and support

services sought by Home Department for the entire period of the contract.

The bids must be complete in all respect and should cover the entire scope of work as

stipulated in the bid document. Bidder has to visit locations before bidding, and has to

acquire full knowledge about locations and bidder has to know all technical feasibility

and requirement there on. On the submission of the bid, it shall be assumed that bidder

has full knowledge about locations and bidder knows all technical feasibility. For this

purpose bidder should qualify the following Eligibility Criteria:


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1. The prime bidder should be a company registered and operating under the Indian

Companies Act, 1956 since April 1, 2008 or earlier.

2. The Prime bidder should be an established System Integrator being in this business for a

period exceeding five years as on 31/03/2013.

3. The Prime bidder must have on its roll at least 100 technically qualified professionals in

the area of Project Management / Electronics Security Systems / Video based

Surveillance System / System Integration / Networking / Wireless in providing the

services as on 31/03/2013. (Exclusive of out sourced or contractual persons/workers).

4. The prime bidder shall furnish last month EPF paid details along with name, no. of

employee’s, designation, qualification, details etc. Please note that employees on

contractual / outsourced shall not be counted. Consolidated report from the EPF Office /

Trust can be accepted. However, all details of personnel allocated to the project will be

required as per other clauses in this RFP.

5. The prime bidder including consortium members shall not be under a declaration of

ineligibility for corrupt or fraudulent practices or blacklisted with any of the Government

agencies.

6. The prime bidder should submit valid letter from the OEMs confirming following:

a. Authorization letter from OEM / Technology partner mentioning the support for 7

years

b. Technology partner letter confirming ‘Products quoted are not end-of-life for the

further period of 7 years’.

7. Support including spares, Software upgrades shall be made available for next 7 years

from FAT


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8. The prime bidder / consortium must provide a list of places where such systems have

been installed and/or are being maintained by him with their configuration and with the

references, Work order or purchase order copies etc. The bidder is required to provide

assurance to arrange for a visit at such place in case the committee needs to evaluate

the performance of the installation. In case the site is not within the country, the

expenses to visit such places shall be borne by the bidders.

9. The prime bidder must have overall turnover of Rs. 100 Crores for each of the last three

preceding years. The prime bidder must attach audited accounts as supporting

documents. Un-audited accounts will not be considered.

10. The prime bidder must have net worth of Rs. 10 Crores as on 31.03.2013. The net

worth is defined as “total assets minus total outside liabilities of a company”. The prime

bidder must attach audited accounts as supporting documents for this purpose.

11. The prime bidder / consortium partner should have completed the total similar project

of more than Rs. 10 Crores out of which any single order value must be more than Rs. 5

Crores value during the last three years as on 31/03/2013.

12. The prime bidder should be financially sound. The prime bidder shall submit net worth

of the company as per Audited Annual report for the last three financial years preceding

the last date of submission of the proposals.

13. The prime bidder should furnish valid commercial tax registration certificate, valid

service tax registration certificate and Permanent Account Number (PAN) issued by

income Tax department.

14. All goods, components, products and ancillary services to be provided under the

Contract shall have their origin in eligible source countries.

http://en.wikipedia.org/wiki/Assets

http://en.wikipedia.org/wiki/Liability_(financial_accounting)

http://en.wikipedia.org/wiki/Company_(law)


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15. For purpose of this clause, “origin” means the place where the goods components and

products are manufactured from or from where the ancillary services are provided

directly or indirectly.

16. The Prime bidder should have an office in Ahmedabad, Vadodara and Gandhinagar.

Addresses and contact details of the same should be provided. However, if local

presence is currently not available in each of the three cities, the bidder must give an

undertaking for establishment of an office capable and equipped for supporting services

required for the project, in the state as well as the cities, within two months of award of

the contract.

17. The selected bidder is defined as the one whose proposal has been found technically

acceptable and commercially lowest for complete project including all deliverables,

warranty and AMC for five years. In case of need, AMC for the 6th and 7th years could be

entrusted to the bidder for which AMC will be agreed mutually. In case Government

such decides bidder in any case should not refuse it.

18. Vendor has to furnish the details of the approximate requirement of the persons,

deployment schedule and methodology adopted for the same.

19. Details (Name, Designation, Qualification, Profile, Pay scale) of the team deployed for

maintenance and technical support after the project “go-live” shall be mentioned.


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SECTION 4: INSTRUCTION TO THE BIDDERS


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4.1 INSTRUCTION TO THE BIDDERS AND BIDDING PROCESS

Important Dates:

Sr. No. Events Date

1. Date of Uploading of RFP Document 22/08/2013

2. Availability of RFP Document for download From 22/08/2013 to

12/09/2013

3. Last date and time of Uploading of Commercial Proposal Till 12/09/2013 , 1500

Hrs

4. Last date and time of Proposal Submission in hard copy Till 12/09/2013 , 1500

Hrs

5. Date and time of opening of Pre-Qualification/Technical

Proposal To be announced later

6. Date and time of Technical Presentation for qualified

bidders To be announced later

7. Date of opening of the Commercial Proposal To be announced later

4.2 ADVICE TO THE BIDDERS

Bidders are advised to study this RFP document carefully before participating. It shall be

deemed that submissions of Bid by the bidder have been done after their careful study and

examination of the RFP document with full understanding to its implications.


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4.3 SALE OF BID DOCUMENT

The complete bid document shall be available on the website www.home.gujarat.gov.in

and www.nprocure.com and can be downloaded by the bidder. The downloaded bid document

shall be considered valid for participation in the bid process. The bidder has to respond in

electronic format through e-tendering process only.

A non-refundable fee in the form of demand draft for INR 10,000/- (Rs. Ten Thousand Only)

drawn in favor of “Under Secretary (CASH), Home Department” in a separate sealed cover with

clearly indicating on it “BID FEE FOR CSITMS PROJECT IN THREE CITIES IN GUJARAT” .

Bids not accompanied by a non-refundable fee in the form of demand draft for Tender

Fees, shall not be accepted.

4.4 VALIDITY OF THE BID

The bid should be valid for 180 days from the date of opening of the financial bid.

4.5 TRANSFERABILITY OF THE RFP DOCUMENT

This RFP document is non-transferable.

Misplacement of the RFP document

Home Department, Govt. of Gujarat shall not be responsible for any postal delay about

non-receipt / non-delivery of the documents.

4.6 ADDRESS AT WHICH THE BIDS ARE TO BE SUBMITTED:

The Executive Director, (n)Code Solutions- A Division of GNFC Ltd. 301, GNFC Infotower, S G Highway, Ahmedabad- 380054, Gujarat (INDIA)

4.7 LAST TIME AND DATE FOR RECEIPT OF BID:

12/09/2013 at 15:00 Hrs

http://home.gujarat.gov.in/



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4.8 PLACE, TIME AND DATE OF OPENING OF PRE-QUALIFICATION BID:

Place, Date and time to be announced later

4.9 EARNEST MONEY DEPOSIT (EMD)

All bids must be accompanied by an earnest money of Rs. 1,00,00,000/- (Rs. One Crore

Only) in the form of Demand draft from a scheduled bank in India and shall be valid for at least

six months, in favor of “Under Secretary (CASH), Home Department”. No interest shall be paid

on the earnest money under any circumstances. Bids without earnest money shall be

summarily rejected.

4.10 PROCEDURE FOR SUBMISSION OF THE BID

Sealed offers prepared in accordance with the procedures enumerated below should be

submitted to The Executive Director, (n)Code Solutions- A Division of GNFC Ltd., 301, GNFC

Infotower, S G Highway, Ahmedabad- 380054, Gujarat (INDIA) on or before the last date and

time i.e. 12/09/2013 15:00 Hrs. The bidder should submit their bids in THREE parts i.e. Pre

qualification bid, Technical Bid in the form of documents. The bidder shall also submit the

commercial bid in hardcopy in sealed separate envelope mentioning “COMMERCIAL BID FOR

CSITMS PROJECT - Do not open before 12/09/2013 ” in addition to commercial bid through e-

tendering procedure. In case of any eventuality or technical problems at e-procurement site

and if the financial bid does not open then in that case the hard copy of the bid shall be

opened in presence of the evaluation committee for determining the correct price. All bids

sealed individually should be kept in a separate sealed cover super scribed with separate titles

as specified below:-

“Pre-qualification bid for CSITMS Project in Three Cities of Gujarat”, “Technical Bid for

CSITMS Project in Three Cities of Gujarat.” and “Financial Bid for CSITMS Project in Three Cities

of Gujarat – Only open if bid not opened from online procurement portal”

a) The bidder shall submit two copies of bids, with the title mentioned. The each bid

should be in properly bound form with all pages numbered. The language of the bid and


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all documents related to the bid must be written in English language. If any document is

in language other than English, then the bidder is required to enclose a self attested

translated English version of such documents.

b) The bidder shall also submit the soft copy of Pre-qualification and technical bids on

separate CDs/pen drive in Microsoft Word or PDF format duly packed in the respective

envelopes.

c) All the documents viz. Pre-qualification Bid, Technical Bid and Financial Bid prepared

as above are to be kept in a single sealed cover super scribed with RFP Number, Due

Date, Item and the wording “Do not Open Before 12/09/2013 “

d) Late bids: The bids received after the closing date and time will be considered as late bid

and will not be accepted. The cover should also indicate the name and address of the

bidder to enable the bid to be returned unopened in case it is declared “Late” by the

evaluation committee.

e) No bid will be considered unless and until each page of the bid document is duly signed

by the authorized signatory.

f) Prices should not be indicated in the Pre-qualification or Technical Bid.

g) All the columns of the quotation form, annexure etc. shall be duly, properly and

exhaustively filled in. .

h) It is mandatory for all bidders to quote F.O.R. destination prices inclusive of all taxes i.e.

excise duty, freight, VAT (Government of Gujarat), octroi, insurance, customs, service

tax, etc. Any change in excise duty, VAT, custom duty and service tax or any other

levies/taxes announced by the Government of India or state government during the

prevalence of the contract, then the same shall be applicable on presentation of the

proof during prevalence of the contract.


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i) Price bids determined to be responsive, will be checked by the evaluation committee.

The financial bid submitted by the bidder shall be treated as final. Where there is any

discrepancy, either between the amounts in figures and in words, or between the unit

rate and the line item total, the bid shall be treated as non-responsive and shall be

rejected.

If against any column in financial bid, if zero or no value mentioned than it will be

presumed that line item will be supplied Free of Cost, no change will be accepted on any

ground once the bid is submitted.

j) Any omission in filling the columns of “units” and “rate” or pertaining to the

Taxes/levies, service tax as applicable etc., shall deemed to be treated as inclusive in the

total project cost.

k) Conditional bid will not be accepted.

l) Bidder shall have to bid for all three cities compulsory.

4.11 DOCUMENTS COMPRISING THE BIDS

The bids prepared by the bidders according to the procedure mentioned at clause no.

4.10 should comprise of the following:-

4.11.1 Original bid proposal shall consist of the following:

(i) Sealed envelope containing the draft of Earnest Money as mentioned at clause no.

4.10.

(ii) The RFP document in original duly signed by the authorized signatory on each page

acknowledging the terms of RFP.

(iii) Sealed envelope containing the Pre-qualification criteria

(iv) Sealed envelope containing the Technical Bid.


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(v) Sealed envelope containing the un-priced Commercial Bid as a part of technical bid.

(VI) Sealed envelope containing Price bid as a part of Financial Bid, which will opened

only in case of failure in opening online price Bid.

4.11.2 Pre-qualification bid shall consist of following:-

1. The prime bidder/should be a company registered and operating under the Indian

Companies Act, 1956 since April 1, 2008 or earlier.

2. The Prime bidder should be an established System Integrator being in this business for a

period exceeding five years as on 31/03/2013.

3. The Prime bidder must have on its roll at least 100 technically qualified professionals in

the area of Project Management / Electronics Security Systems / Video based

Surveillance System / System Integration / Networking / Wireless in providing the

services as on 31/03/2013. (Exclusive of out sourced or contractual persons/workers).

4. The prime bidder shall furnish last month EPF paid details along with name, no. of

employee’s, designation, qualification, details etc. Please note that employees on

contractual / outsourced shall not be counted. Consolidated report from the EPF Office /

Trust can be accepted. However, all details of personnel allocated to the project will be

required as per other clauses in this RFP.

5. The prime bidder including consortium members shall not be under a declaration of

ineligibility for corrupt or fraudulent practices or blacklisted with any of the Government

agencies.

6. The prime bidder should submit valid letter from the OEMs confirming following:

c. Authorization letter from OEM / Technology partner mentioning the support for 7

years


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d. Technology partner letter confirming ‘Products quoted are not end-of-life for the

further period of 7 years’.

7. Support including spares, Software upgrades shall be made available for next 7 years

from FAT

8. The prime bidder / consortium must provide a list of places where such systems have

been installed and/or are being maintained by him with their configuration and with the

references, Work order or purchase order copies etc. The bidder is required to provide

assurance to arrange for a visit at such place in case the committee needs to evaluate

the performance of the installation. In case the site is not within the country, the

expenses to visit such places shall be borne by the bidders.

9. The prime bidder must have overall turnover of Rs. 100 Crores for each of the last three

preceding years. The prime bidder must attach audited accounts as supporting

documents. Un-audited accounts will not be considered.

10. The prime bidder must have net worth of Rs. 10 Crores as on 31.03.2013. The net

worth is defined as “total assets minus total outside liabilities of a company”. The prime

bidder must attach audited accounts as supporting documents for this purpose.

11. The prime bidder / consortium partner should have completed the total similar project

of more than Rs. 10 Crores out of which any single order value must be more than Rs. 5

Crores value during the last three years as on 31/03/2013.

12. The prime bidder should be financially sound. The prime bidder shall submit net worth

of the company as per Audited Annual report for the last three financial years preceding

the last date of submission of the proposals.

13. The prime bidder should furnish valid commercial tax registration certificate, valid

service tax registration certificate and Permanent Account Number (PAN) issued by

income Tax department.

http://en.wikipedia.org/wiki/Assets

http://en.wikipedia.org/wiki/Liability_(financial_accounting)

http://en.wikipedia.org/wiki/Company_(law)


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14. All goods, components, products and ancillary services to be provided under the

Contract shall have their origin in eligible source countries.

15. For purpose of this clause, “origin” means the place where the goods components and

products are manufactured from or from where the ancillary services are provided

directly or indirectly.

16. The Prime bidder should have an office in Ahmedabad, Vadodara and Gandhinagar.

Addresses and contact details of the same should be provided. However, if local

presence is currently not available in each of the three cities, the bidder must give an

undertaking for establishment of an office capable and equipped for supporting services

required for the project, in the state as well as the cities, within two months of award of

the contract.

17. The selected bidder is defined as the one whose proposal has been found technically

acceptable and commercially lowest for complete project including all deliverables,

warranty and AMC for five years. In case of need, AMC for the 6th and 7th years could be

entrusted to the bidder for which AMC will be agreed mutually. In case Government

such decides bidder in any case should not refuse it.

18. Vendor has to furnish the details of the approximate requirement of the persons,

deployment schedule and methodology adopted for the same.

19. Details (Name, Designation, Qualification, Profile, Pay scale) of the team deployed for

maintenance and technical support after the project “go-live” shall be mentioned.

4.11.3 Technical bid shall consist of following

(i) The bidder has to give comprehensive plan detailing project schedule, team structure,

manpower positioning, implementation methodology, training details, project and

management of the project, etc. in technical bid and shall give an undertaking that the


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proposed outdoor surveillance system for all the cities to be installed and commission

shall be complete in all respect adhering to the requirements of this RFP.

(ii) The bidders are required to submit with their offers, detailed technical literature of

the systems offered to enable a clear understanding of various technical aspects with

SWOT analysis.

(iii) Bidder shall specify the brand name, make, model and technical specification of all

the equipment and accessories quoted for this project.

(iv) An undertaking from the bidder on their letter head to ensure the compliance with

existing Govt. of India policies/regulations applicable to the network/connectivity.

(v) Plans for User Training for smooth transitions

(vi) Acceptance test plans

(vii) An undertaking from the bidder on their letter head that he shall accordingly train

the manpower

(viii) Technical Deviation if any

(ix) Check list

4.11.4 Financial bid shall consist of the following

Bid prices should be duly filled, complete and digitally signed using digital signature

certificate (DSC) as per the price schedule on the e-procurement website www.nprocure.com. A

hard copy of the same shall also be submitted in separate sealed envelope as per the

prescribed format. Hard copy shall be opened only; In case of any eventuality or technical

problems at e-procurement site if the financial bid does not open then in that case the hard

copy of the bid shall be opened in presence of the evaluation committee for determining the

correct price.



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The selected bidder is defined as the one whose proposal has been found technically

acceptable and commercially lowest for complete project including all deliverables, warranty

and AMC for five years.

4.12 OPENING OF BIDS AND PROCEDURE OF EVALUATION

(i) The committee will evaluate the commercial bids. The Bids upon opening will be initially

examined to determine whether they are complete, whether any computational errors have

been made, and whether the bids are generally in order.

(ii) The bidder shall designate minimum one person to represent the bidder in its dealing with

Authority in relation to the proposal submitted by the bidder. Authority will assume that the

person(s) designated is authorized to perform all tasks, including, but not limited to, providing

information and responding to enquiries on behalf of the company.

(iii) Only Pre-qualification bid shall be opened on the day of opening of the bids in the presence

of bidders’ representatives. The bidders’ representatives who are present shall sign a register

evidencing their attendance.

(iv)Technical bid will be opened and evaluated for those bidders whose bids shall meet all the

prequalification criteria unconditionally as specified in RFP.

The bidder firm fulfilling technical qualification criteria will be treated as “PASS” and his bid will

be considered acceptable

(v) Technical bid document shall be evaluated as per the following steps:

a. Preliminary Examination of Technical Bids:

The technical bids will be examined to determine whether they are complete, whether the

documents have been properly signed and whether the bids are generally in order. Any bids


36

found to be non-responsive for any reason or not meeting the minimum levels of the

performance or other criteria specified in the various sections of this RFP will be rejected and

not included for further consideration.

b. Evaluation of Technical Bids:

Successful bidder shall qualify in technical bid. Successful bidders who all are qualified in

technical bid shall be allowed for further bidding process.

Home Department - Government of Gujarat reserves the right to amend any/all the above

evaluation criteria to ensure fair play and competition in the bid process. Any such changes will

be notified in writing to all those who have purchased this document and shall be published on

www.nprocure.com in advance.

c. Financial bids evaluation:

i. Bid Currency -Prices shall be quoted entirely in Indian Rupees only.

ii. Financial bids of those Bidders will be opened who passes the prequalification evaluation

and technical compliance.

iii. Errors in Commercial bid submission:

• The financial bid submitted by the bidder shall be treated as final. Where there is any

discrepancy, either between the amounts in figures and in words, or between the unit rate and

the line item total, the bid shall be treated as non-responsive and shall be rejected.

• If against any column in financial bid, if zero or no value mentioned than it will be presumed

that line item will be supplied Free of Cost, no change will be accepted on any ground once the

bid is submitted.

d. Final Evaluation of Bids:



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Final evaluation of bid will be based on technical evaluation (compliances and technical bid) and

Commercial (Lowest bidding) the final selection will be based on financial bids and the lowest

bid will be considered for the award of the contract.

The selected bidder is defined as the one whose proposal has been found technically

acceptable and commercially lowest for complete project including all project deliverables,

services, maintenance and warranty for five years.

(i) The Authority may conduct clarification meetings with each or any Bidder to discuss any

matters, technical or otherwise.

Any effort by the bidder to influence the Authority in the process of evaluation of technical

Bids, bid comparison or the Authority’s decisions on acceptance or rejection of bids may result

in rejection of the bidder’s bid.

(ii) The bidders will also be required / asked to make a detailed presentation/Demo covering

various aspects on technical parameters defined in this RFP for the said sites to be connected,

services supports, maintainability, implementation schedule, upgradability and its integration. If

need arises than bidder has to provide full demo at any city.

(iii) The Authority may also ask the bidders to arrange visits of officers to the sites already

established and claimed in the bid. The expenses for the same will be borne by the bidder

(iv)Further, the scope of the evaluation committee also covers taking of any decision with

regard to this RFP, execution/ implementation of the project including engagement period.

(v) No further discussion/interface will be held with the bidder whose bid has been technically /

financially disqualified /rejected.

(vii) All details provided by the Bidder should be specific to the requirements specified in this

RFP. Detailed clarification may be provided by Bidder, if so desired by Authority. The Bidder


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shall specify the responsibilities of Authority, if any, other than already mentioned in the RFP,

separately for the successful implementation of the project.

(viii) The bidder to give an undertaking that it does not employ any ex-(n)Code/GNFC personnel

who was associated with CSITMS project from the date of publishing of the EOI and is currently

associated with this project on behalf of the bidder.

4.13 CRITERIA FOR REJECTION OF BIDS

The bid(s) may be rejected if any one or more of the following conditions are not fulfilled:-

(i) Bids not made in compliance with the procedure mentioned at RFP.

(ii) Failure on part of the bidder to provide appropriate information as required in the bid

proposal or any additional information as requested by the Authority, including any supporting

document.

(iii) Incomplete or conditional bids - bids that do not fulfill all or any of the conditions as

specified in this RFP.

(iv)Bids without earnest money deposit.

(v) If found to have a record of poor performance such as abandoning works, not properly

completing the contract, poor quality execution, inordinately delay in completion, being

involved in litigation, black listed by any department/corporation/organization under taking of

State / Central Government organization or financial failures, etc.

(vi)Failed to provide clarifications related thereto, when sought.

(vii) Applicants who are found to canvass, influence or attempt to influence in any manner the

qualification or selection process, including without limitation, by offering bribes or other illegal

gratification, shall be disqualified from the process at any stage.


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(viii) Validity of the bid shall be considered as non-responsive and would be disqualified.

(ix) The submission of more than one bid under different names by one bidder - If same is

found at any stage, all the bids by that bidder will be rejected.

(x) Material inconsistencies in the information submitted, suppressing information or

conditional bid.

(xi) Misrepresentations in the bid proposal or any supporting documentation.

(xii) Bid proposal received after the last date and time specified in the RFP.

(xiii) Bids found in unsealed cover, unsigned bids, bids signed by unauthorized person and

unsigned corrections in the bids.

(xiv) The bid shall contain no erasures or overwriting except as necessary to correct errors

made by the bidder, in which case such corrections shall be authenticated by the person or

persons signing the bid.

(xv) All pages of the bid must be signed, stamped and sequentially numbered by the bidder.

(xvi) The decision of evaluation committee in this regard shall be final and binding on the

bidders.

(xvii) Bids not submitted in the prescribed Performa / forms/ annexure enclosed with this RFP.

(xviii) The bidder to give an undertaking that it does not employ any ex-(n)Code/GNFC

personnel who was associated with CSITMS project from the date of publishing of the EOI and is

currently associated with this project on behalf of the bidder.

4.14 ACCEPTANCE OF THE BID


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(i) The valid bids received will be evaluated by the Authority commercially optimal bid in the

interest of Home department, Govt. of Gujarat as per Cost Based Selection (Lowest bidder)

methodology as specified above at clause no 4.14.

(ii) Authority does not bind itself to accept the lowest or any bid and reserves the right to:

a) Reject any or all bids with/without any reason;

b) accept/prefer any bid without assigning any reason.

(iii) Authority reserves the right to appoint any agency/consultant/expert to help Authority for

evaluation of the bid.

4.15 CROSS CHECKING

Authority reserves the right to contact and verify bidder’s information, references and data

submitted in the bid proposal without further reference to the bidder.

4.16 ABSENCE OF SPECIFICATIONS

The absence of specifications details regarding any equipment to be supplied under this RFP

implies that best general practices will prevail and that first quality material and workmanship

will be applied as per the discretion of Authority. Certification standards, when available, for

the equipments and materials to-be installed, will prevail.

4.17 COST INVOLVED IN TENDERING

The Bidder shall bear all costs associated with the preparation and submission of its bid,

including the cost of presentation for the purposes of clarification of the bid, demo of the


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proposed solution, if so desired by the Authority. The Authority will in no case be responsible or

liable for those costs.

4.18 AMENDMENT IN THE RFP DOCUMENT

The amendments in any of the terms and conditions including technical specifications of this

RFP document will be published at www.nprocure.com or will be notified in writing either

through post or by fax or by email to all prospective bidders who have purchased the RFP

document and will be binding on them.

4.19 WITHDRAWAL OF BID PROPOSAL

No bid proposal will be withdrawn subsequent to the deadline for the submission of bids.

However, the bidder is allowed to modify or withdraw its submitted bid any time prior to the

last date and time prescribed for submission of the bids, by giving a written intimation to the

Authority.

4.20 RIGHT TO NEGOTIATE

(i) The Home department, Government of Gujarat or the evaluation committee reserves the

right for negotiation with the bidders.

(ii) The negotiation shall be carried out with the lowest bidder methodology laid down in the

RFP by the Home department, Govt of Gujarat / any other competent authority / High power

purchase committee of the Gujarat Govt. as per the procedures/policy of the Gujarat Govt.

from time to time.

(iii) The Authority also reserves the right to allot the order for cities to the same vendor or

different vendors based on the technical & financial bid evaluation.



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(iv) In the event that the selected bidder withdraws or not selected for any reason in the first

instance, the Authority may invite the bidder with the second best price quote for negotiation.

4.21 CONTRACT AGREEMENT

A contract agreement will be signed between the successful bidder and Home department,

Government of Gujarat directly.

4.22 EARNEST MONEY DEPOSIT (EMD) REFUND

(i) The draft of earnest money to the bidder(s), who fail(s) to qualify for the technical bid, will

be returned back by Authority to the authorized representative of the bidder against a proper

receipt or will be sent by the registered post at the mailing address of the bidder as specified in

the bid within four weeks of opening of the pre-qualification bid.

(ii) The draft of earnest money to the bidder(s), who fail(s) to qualify for the commercial bid,

will be returned back by Authority to the authorized representative of the bidder against a

proper receipt or will be sent by the registered post at the mailing address of the bidder as

specified in the bid within eight weeks after completion of technical bid evaluation.

(iii) The draft of earnest money to the bidder(s), who qualify(s) for the commercial bid, but do

not get the order for the project will be returned back by Authority to the authorized

representative of the bidder against a proper receipt or will be sent by the registered post at

the mailing address of the bidder as specified in the bid within one month after signing of

contract agreement between Authority and the successful bidder.

4.23 LETTER OF INTENT AND PERFORMANCE BANK GUARANTEE


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(i) After Acceptance of a Bid Proposal as mentioned at clause no. 4.22 of Section 4, a letter of

intent will be issued by the Authority to the successful Bidder.

(ii) Acceptance of the letter of intent: The successful bidder shall accept the Letter of Intent

within 7 (seven) days from the date of issue of the Letter of Intent by returning a duly signed

copy to Authority.

(iii) Signing of contract: The successful Bidder shall enter into the Contract Agreement with

Home department-Government of Gujarat within 10 (Ten) days of the acceptance of the Letter

of Intent.

(iv) Performance bank guarantee: While signing the Contract Agreement with Home

department, Govt. of Gujarat, the successful bidder within 15 (fifteen) days of signing the

Contract agreement shall furnish unconditional irrevocable Performance Bank Guarantee of

10% of the total value of the project cost from a Nationalized Bank in favor of “ Under

Secretary(CASH), Home Department” which will be valid for FIVE years and six months or till the

completion of the contract whichever is later.. Performance Bank Guarantee shall be binding on

the successful bidder. The Authority may forfeit the Performance Bank Guarantee for any

failure on part of successful bidder to complete its obligations under the Agreement. The

Performance Guarantee shall be denominated in Indian Rupees and shall be in the form of a

Bank Guarantee issued by a scheduled bank and must have branch in Gandhinagar, Gujarat.

India.

(v) Award of Contract: Authority shall formally award contract on the successful bidder upon

the receipt of the Performance Bank Guarantee as mentioned at (iv) above.

4.24 RIGHT TO VARY QUANTITIES

Though the bidders shall submit their bid for turnkey implementation of the project, Authority

reserves the right to include only a part or whole or none (in the event of not getting a viable


44

solution within the budget estimated) of the above as scope of the successful bidder. Authority

shall also reserve the right to reduce the quantity of the equipment during the biding process or

at the time of award of contract. The Authority also reserve the right to split up the total scope

among two or more bidders who agree to meet such a scope, if found beneficial in the long run

for Home department, Govt. of Gujarat.

4.25 RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS

The Authority reserves the right to accept any bid, and to annul the tender process and reject

all or any bids at any time without assigning reason prior to award of Contract, without thereby

incurring any liability to the affected bidder or bidders or any obligation to inform the affected

bidder or bidders of the grounds for the Authority’s action.

4.26 CHANGES IN TECHNICAL SPECIFICATIONS AND PRICE BID

(i) Authority reserves the right to effect changes in the Technical Specifications. Any such

change will be notified in writing to all those who have purchased this document and also the

same shall be published on www.nprocure.com as amendment.

(ii) Once quoted, the bidder shall not make any upward, fluctuation, subsequent price changes,

whether resulting or arising out of any technical/ commercial clarifications sought regarding the

bid, even if any deviation or exclusion may be specifically stated in the bid. It is expected that all

clarifications are sought for earlier and the bid requirements understood clearly by the bidder

before submitting the bid. Such price changes shall render the bid liable for rejection.

4.27 PROPRIETARY RIGHTS



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The bidder/supplier shall indemnify the Authority against all third party claims of infringement

of patent, copyright, trademark and trade designs arising from use of the goods or any part

thereof in India.

4.28 PATENT RIGHTS

The Bidder shall indemnify the Authority against all third-party claims of infringement of patent,

trademark or industrial design and intellectual property rights arising from the use of the Goods

or any part thereof.

4.29 ADDITIONAL INFORMATION/CLARIFICATION

Authority reserves the right to ask for any additional information, as it may deem necessary to

evaluate the bid proposal. Bidders that fail to submit additional information or clarification as

sought by evaluation committee within prescribed time limit from the date of the receipt of

Authority’s letter requesting for such additional information and/or clarification, their bids will

be evaluated based on the information furnished along with the bid proposal.

* * * * * *


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SECTION 5: SCOPE OF WORK


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SCOPE OF WORK

Scope of work includes design, site preparation, supply, installation, maintenance and

Operations of Infrastructure for the City Surveillance and Intelligent Traffic Monitoring System

for cities of Gujarat Ahmedabad, Vadodara and Gandhinagar.

Carry out the feasibility study and survey

Permissions from local bodies including power availability etc

Design, Supply, Standard Installation, Testing, Integration of all project deliverables as

per requirement.

Site Acceptance Test

Final acceptance test

Training

Warranty and Post Warranty Maintenance and spare parts support of all hardware,

software, equipments, accessories, electrical wiring, internet bandwidth, Softwares

AMC for Sixth and Seventh year.

In case of need, AMC for the 6th and 7th years could be entrusted to the bidder for which

AMC will be agreed mutually. In case Government such decides bidder in any case

should not refuse it.


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The minimum specified scope of work to be undertaken by the bidder is to be performed as per

the specifications and conditions mentioned in the different parts of this document, any further

amendments issued in this regard and the contract to be signed by the successful bidder

subsequently. Operations of control room will be in the scope of Department.

5.1 SYSTEM REQUIREMENT

For the current requirement as specified in this RFP, Fixed Dome Cameras and PTZ IP Cameras

with suggested traffic solutions are required to be installed at respective locations along with all

the necessary components (Servers/Storage/Client workstations) to make a complete

functional open IP based automated CCTV system.

• Network Infrastructure (Fiber based) with redundancy

• IP based CCTV Camera

• Automatic Number Plate Recognition System (ANPR)

• Red Light Violation Detection System (RLVD)

• Automatic / Manual Challan System, Printing

• Storage

• Command and Control Room (City wise)

• Future Expandability and Integration with ONVIF compatible Devices, Equipment,

Hardware and Software (4 (four) times the current system)

• Transport and storage of the Video footages through fiber optic or wireless network

• Load sharing capability between identified strategic locations’ of video footage

• Options for dedicated cables laying


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• Camera connectivity from field level to City Command and Control Centre

• 24 x 7 recording

The system should have the capability to record live video from generally available mobile

devices like tablets, mobiles, etc. These devices need to be preregistered to the VMS and can

connect to the VMS via the internet and record content as a live camera. The device can also

upload prerecorded content to the VMS. Internet bandwidth (10Mbps) to be considered by

bidder at all CC/DC locations.

The locations are mentioned in BOQ, along with the no. of cameras required including

integration of ANPR and other analytics.

• This system shall allow for expansion of the IP CCTV system or other equipment/solution in

subsequent phases on procurement of requisite licenses, components, solution etc.

• The requirement mentioned in this RFP calls for a complete working system and not

components thereof. Bids must be complete with all equipment and required accessories along

with necessary power systems including standard Un-interrupted Power Supply for the entire

equipment, video connectors, patch connectors, patch leads, mounting and fitting hardware,

plugs, sockets and any hardware/software, etc. as required for complete installation of the

System under this contract. The minimum suggestive technical specifications including

suggestive Bill of Material is given in this RFP

• The system should also support the following:

The system should have the capability to record live video from generally available mobile

devices like tablets, mobiles, etc. These devices need to be preregistered to the VMS and can

connect to the VMS via the internet and record content as a live camera. The device can also

upload prerecorded content to the VMS

Archive videos such as Flip or You Tube etc.


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Photos from mobile device like any multimedia phone or handheld device

Event Journal and live status

• For power backup the bidder shall provide adequate UPS with sufficient backup at all the

locations as well as in the areas wherever it is required. For all the indoor installation suitable

Generator –set should be provided with automatic changeover. The Generator-set shall be

supplied with acoustic enclosure as per the pollution control. Proper structured cabling to be

done by the bidder at his cost.

• The System should facilitate viewing of live and recorded images and controlling of all

cameras by the authorized users. System should provide interoperability of hardware,

Operating System, software, networking, printing, database connectivity, reporting, and

communication protocols

• The broad system architecture includes network connectivity, IP based cameras for

surveillance control equipment and back end equipment.

• The feed should go to the respective City Command and Control Centre where the desired

number of LCD screens (video wall) shall be installed for viewing and suitable server and

storage. The City Command and Control Room should be scalable as per the requirement.

• The ANPR and RLVD alarm, e-challan and related videos as well as the surveillance video feed

should go to the central control rooms, whereas the processing and recording of the video

footage of ANPR and RLVD will take place at intersection itself.

• The bidder is also required to offer Network Management System for all the networking

equipment. The enterprise management system for all the servers shall also be provided by the

bidder

• The project management of all the components’ of the entire system as per the terms and

conditions of the RFP


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• Supply, installation and commissioning of requisite hardware and software to connect to the

City Command and Control center with locations of all the cities mentioned in this RFP for Voice

/ Data / Video transmission.

• The bidder for successful completion of project shall provide the poles, fixtures, fittings

required for each location. All the fittings, wiring and cabling should be under ground and not

left open.

• Digging, back filling and ensuring to make the site to its original condition will be the

responsibility of the System Integrator including supply and installation of poles, housing and

any additional fixtures. The bidder shall also abide by the rules / provisions of respective local

authorities in this regard.

• The bidder is required to provide complete mechanism to generate Automatic/Manual

challan, printing of challan. The dispatching and delivery of challans will be under bidder’s

scope. Bidder has to assume total 50,000 challans per month for all the three cities covered

under this project. Vendor has to produce the “PODs” for each challan. Bidder has to provide

required equipments like printers, paper shredder, stationery etc.

• Management of the project for 5 (FIVE) years, which includes maintenance, adequate security

and management of the entire equipment/infrastructure installed and commissioned under

this RFP for end to end services. The bidder shall also abide by the rules / provisions of

respective local authorities in this regard.

5.2 SCOPE OF SUPPLY

(i) The successful bidder shall supply all hardware which includes but not limited to network

equipment, IP CCTV system, camera hardware, servers, storage, work stations, furniture and

requisite software as per specifications and configurations mentioned in this RFP and required

to complete the entire project


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(ii) Further, the successful bidder must not bid/supply any equipment that is likely to be

declared end of sale within seven years from the date of FAT. The bidder would be required to

replace all such equipment with latest and at least of equivalent configuration.

(iii) Fixed Cameras, Enclosures, PTZ cameras, Network based digital recording system and the

Centralized Video Management Solution/Software should be from reputed and approved

manufacturer which can be integrated to any other manufacturer having ONVIF supported

Hardware-Software. The vendor should submit the confirmation of these conditions in OEM’s

letterhead whenever need arises the same shall be integrated without any interfacing

problems. The expenditure for any interfacing related software / hardware requirement to

complete the solutions shall be borne by the bidder.

(iv) All the passive components need to be of the reputed and approved make across the entire

sites to be connected under this RFP to ensure standardization and Certification from the

manufacturers.

(v) The successful bidder shall be responsible for end-to-end implementation of connectivity of

all the locations under this RFP and shall quote and provide/ supply any item(s) of latest make

and model not included in the bill of materials, but required for successful implementation and

commissioning of the system as well as its management. Bidder has to also include the cost for

such item(s), which have not been quoted by the successful bidder in the bid, but are required

for successful completion of the project; the expenditure for the same shall be borne by the

bidder.

(vi)The supply of all the installation material/accessories/ consumables necessary for the

installation of the systems.

(vii) The successful bidder shall provide patches and updates of OS free of cost for 5 (five) years

after FAT for the items quoted under this project.


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(viii) The required networking equipment for end to end connectivity shall also be provided by

the bidder at each location.

(ix) The complete ownership of the network proposed on fiber and wireless will that be of

Home Department Government of Gujarat. However complete maintenance will be in the

scope of the bidder including rectification of minor or major faults/breakages in the

cables/wireless equipment, etc.

(x) Bidder has to provide required equipments like printers, paper shredder, stationery etc. to

meet the requirement of Automatic / Manual challan generation. The dispatching/couriering of

the challans will be under bidder’s scope.

5.3 OPERATING CONDITION

Reliability: The proposed equipment must be designed to cater for 24x7 round-the-clock

operations.

Maintainability: The bidder has to maintain the uptime for entire system as mentioned in SLA.

This uptime is exclusive of regular maintenance. The minimum down-time for all the

components, factors such as ease of replacement, mean-time-to-repair (MTTR) has to be

incorporated in the system design and proposal and the same to be submitted.

User-Friendly: The system server should / may be based Linux or Unix OS. At the same time, the

administrative and dispatch console should be World Wide Web based, the multi-channel PTT

SW client should operate on Windows XP/Vista/7/8 Operating System". The server system can

be based on Windows/Linux/Unix OS.


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Security: Home Department, being a sensitive department is directly related to law and order,

VIP, VVIP security. System should be fully secured so that system can’t be hacked or

compromised by anybody in any circumstances.

Upgradeability: Each part of the system produced should be modular and easily re-configurable

and upgradeable. The system should be based on an open system concept.

Electromagnetic Compatibility: The IP Interoperability and Collaboration System shall be able to

operate without any complication due to any electromagnetic interference exists in or between

sub-systems.

At expiry of Contract : For smooth handing over/transfer of the system, at the time of expiry

the contract, all the system with detailed diagrams and drawings (Software, Hardware,

Connectivity, Control Room, Field Equipments, Components and subcomponents etc used in

the project) shall be fully functional.

Scalability

• Network and Bandwidth capacity should be expandable at least five times compare to

the current requirement.

• Hardware, Software for Control Room shall be expandable up to ten times to the

current solution/system mentioned in the Tender

Integration

• Common platform for Integrating private CCTV networks

- Public and Private places

- Theatres

- Airport

- Toll points

- Highway / Express Highway


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- Metro Rail

- BRTS

- Govt Offices

- Railway Station

- Shopping Mall

- Govt. Department application

- Municipal Networks and systems

- Hospitals

- RTO database

- Vahan/Sarathi

– HDIITS

– GSWAN

– E-Gram

– Other Public / Private / Govt. establishments

• Use of Integration and Network for

– Surveillance

– Traffic challans

– VIP Movements

– RTO records of vehicles

– Licenses by keying in the vehicle


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– License registration nos.

– Web enable interface

• Other State Network / Application integration

Scope of installation, commissioning and system integration

(i) The scope of installation, commissioning and system integration shall mean to install,

configure and integrate the following (but not limited to), adhering to essential security

measures.

a) Carry out installation of active components, passive components and accessories

supplied as per standards for successful integration and implementation of the systems

at each site connected under this RFP.

b) Configuring and fine-tuning of subsystems to achieve overall optimal network

performance and highest security.

c) The components to be installed and configured shall include but not limited to:

Network Equipment

Wireless equipment, if required

Erection of mast/poles

Video Surveillance Systems

Traffic Solutions

PTZ cameras, Fixed cameras

Laying of fibre and related electronics

Network Video Management Hardware (Server)


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Storage hardware

Computer hardware

Software

d) All patches and updates shall be provided by the successful bidder during the tenure

of the contract.

(ii) Carrying out all general tests such as physical test on delivery, preinstallation checks to

ensure correct implementation and connections, completeness of system documentation etc.

The material should be checked through EQDC, Gandhinagar along with Quality tests before

dispatching to site. The list of the materials to be checked through EQDC will be provided to

successful bidder.

(iii) The successful bidder shall not cause any damage to Government buildings / other premises

/ property / footpath etc., if any damage occurs, the successful bidder will perform restoration.

Trenches, path/road cutting, etc. will be back-filled and restored to the original condition

immediately after laying of the conduit/cable/erection of mast etc. The successful bidder if

required shall also plug conduits and entrance holes with suitable sealing material, where the

cable has been laid.

(iv)The system shall be subjected to inspection at various stages. The successful bidder shall

follow all Safety Regulations and practices.

(v) Bidders shall spell out various tests that are being proposed to be carried out for

demonstrating the functionality of the solution.

(vi)The Successful Bidder shall provide warranty for all the components including hardware,

software, etc. as per RFP for a period of Five Years from the date of the issuance of Final

Acceptance Certificate.


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(vii) The requisite connectivity shall be arranged by successful bidder. The successful bidder

shall be responsible for the commissioning and maintenance of the entire network.

(viii) Civil works: Home Department – Government of Gujarat shall provide only requisite space

for Command and Control Room at all locations. The entire task related to the development of

Command and Control Room shall in bidder’s scope.

a) The successful bidder shall have to undertake the cabling/erection of mast/fixing of

poles etc. as per the requirement.

b) Civil works including digging etc., if any, required for providing end to end

connectivity will be the responsibility of the successful bidder subject to clearances of

local authorities and subject to their condition including financials.

c) The successful bidder shall be responsible for restoring the areas to its original shape

wherever, the digging if any has been undertaken by him for end to end implementation

of the system.

d) The civil works of the lanes as may be required for the ANPR solution which will be in

the scope the successful bidder; the bidder shall give the drawings of the proposed civil

works in AutoCAD.

(ix) Electrical works:

a) Electrical cabling form the allotted input source and up to the equipment to be kept

at each location, rack etc. as the case may be shall be the responsibility of the successful

bidder.

b) Carry out installation and configuration of the electrical components as per the IS-

Standards.

c) The quantity of passive items if any shall be verified by the concerned official at each

site.


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(x) Successful bidder has to liaison with utility company, civic bodies or respective authority and

avail the requisite permissions by paying requisite dues upfront. Successful bidder will be

paying this amount from his pocket initially and get the permission in name of Authority which

will be reimbursed upon producing documentary evidence.

5.4 IP BASED SURVEILLANCE

The system shall facilitate viewing of live and controlling of all cameras by authorized user. The

surveillance shall be purely IP Based. The feed should go to the central location for monitoring,

archiving and storage. Accordingly the bidder is required to size the BOM. The ANPR,RLVD

alarm, e-challan and related videos as well as the surveillance video feed should go to the

central control rooms, whereas the processing and recording of the video footage of ANPR and

RLVD will take place at intersection itself. The bidder is also to offer the required Network

management system for all the networking equipment. The enterprise management system for

all the servers shall also be provided by the bidder. The project management of all the

components’ of the entire system as per the terms and conditions laid in various sections of the

RFP is also to be provided by the bidder.

Connectivity

• The bidder shall create dedicated fiber based backbone which connects all locations. The ratio

of wired: wireless is 80:20. The bidder may use any standard wireless technology not restricted

to 802.16(D). The percentage will be calculated based on number of camera connects and not

location connects. However, all cameras should be converted to fully wired connectivity within

one year. Additionally, Bidder has to ensure that all wireless connectivity is secured from

evasdropping using appropriate technologies; for e.g. SSL/VPN, etc.

• Alternatively the bidder has to extend its own network if already available in the said area

with suitable equipments for the exclusive use of the department.


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• The fibre network in both the above cases shall be maintained by the bidder from the date of

acceptance of the network.

• Alternatively if the bidder intends to offer the lease network then in that case cost of the

leased network for 5 years shall be taken

• Bidder shall also offer required network management system for all the network components.

• The right of Way for the laying of fibre shall be arranged by the bidder. However, Home

Department- Government of Gujarat shall provide the facilitation required, if any.

The bidder has to consider Fibre network for the backbone which connects all locations. The

ratio of wired: wireless is 80:20. The bidder may use any standard wireless technology not

restricted to 802.16(D). The percentage will be calculated based on number of camera connects

and not location connects. However, all cameras should be converted to fully wired

connectivity within one year. Additionally, Bidder has to ensure that all wireless connectivity is

secured from evasdropping using appropriate technologies; for e.g. SSL/VPN, etc. The uptime

will be 99.5%.

The bidder shall also be responsible for any clearance that may be required for installation of

the wireless system wherever required. However, Home Department- Government of Gujarat

Police shall provide the facilitation required, if any.

The bidder is essentially required to conduct a detail site survey with regard to the feasibility of

connectivity as the system based on optional networks to be proposed by the bidders and shall

submit the project plan that should include the following:

Site survey report, connectivity diagrams for all the sites.

Document giving the details of methodology using the best practices of the industry and

optimized configuration for network devices to be installed and configured under this


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project as well as details about methodology to be used for Project Management, and

Service Level Management.

Control Room

The city wise Central Control Room shall be at respective Office of Commissioner of

Police/Superintendent of Police. The entire video shall be projected to the video wall and

minimum of 48 (4 Cameras / LCD Screen) cameras at one go shall be viewed on the screen (4 x

3 matrix Video Wall, each screen shall be 42”) at the central control room. Accordingly, the

bidder will size the BOM.

The Bidder shall provide display walls at the control room. The display wall shall use

multi‐monitor (e.g., different monitor can display different input source) and split screen (e.g.,

several intersections can be displayed on one monitor) display technology to provide the

flexibility to accept audio and video inputs from CSITMS system, TV signal, recorded video, and

Laptop computer.


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The City wise Command and Control Center shall have a console table with seating for twelve

people. For 4:3 aspect ratio 22” LCD monitors with case width up to 17.5” should be provided

on the console table. The console table shall also be equipped with two connector boxes

providing power, audio, video, and data connectors for a laptop / computer to use the display

wall for a presentation. The bidder has to provide the feature of Digital Map to have complete

details of the installed camera and system on the map and on click of the same, the respective

camera shall display live video and other events. The operation of the control room shall be in

the scope of the department.

The Bidder shall provide and install in an all‐in‐one solid link color printer with built‐in Ethernet

port. The multifunction printers shall provide print, copy, fax, and scan functions through local

area network. The same shall also be used for the generation of challans (Automatic / Manual)

for traffic offenders. The bidder has to provide sufficient number of multifunctional printers so

that challan can be printed within 6 hrs from the time of traffic violation/offence. Challan

generation, all printing stationary, printing equipments related to challan generation and

dispatching challan through courier will be in scope of bidder. Bidder has to assume total

50,000 challans per month for all the three cities covered under this project. Vendor has to

produce the “PODs” for each challan.

Video Analytics

The department intends having video analytics in the Project. The video analytics software shall

be quoted for all the cities as per detail provided in the technical sections. :

Automatic Number Plate recognition

Motion detection

Red Light Violation Detection


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The bidder shall provide all the necessary networking hardware, IP based CCTV system which

include all cameras with related accessories, Servers, Work Station, Storage, Software NMS and

EMS, centralized video management at the Control Room.

Enterprise Management System and Network Management System (EMS and

NMS)

The proposed EMS and NMS solution should monitor fault, availability and performance of

active SNMP network devices and servers across surveillance project network for all three cities

independently.

A comprehensive Enterprise management solution from better technology provider which

addresses the following areas:

Network management comprising of Fault and root cause analysis solutions and various

reports related to auto downtime, uptime calculations

Performance monitoring for network and Servers

Application Performance and Traffic monitoring

Host level security for servers

Trouble ticketing system-

It is suggested that the solution proposed should be with the latest versions/ functionality. The

details of the requirements that are envisaged for the upcoming network are as follows:

Network management at Ahmedabad, Vadodara and Gandhinagar

o Fault monitoring

o Performance monitoring


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o Traffic monitoring

Server Monitoring for all critical servers at Ahmedabad, , Vadodara and Gandhinagar

Host level security for all critical servers at Ahmedabad, , Vadodara and Gandhinagar.

Trouble ticketing system for 10 analysts each at Ahmedabad, Vadodara and

Gandhinagar. The Proposed EMS components should be configured to provide out of

the box seamless integration with the deployed setup. The Network Management

solution should provide monitoring licenses catering maximum 1000 nodes for each city

network. The solution would be configured to take a feed and given an output to the

central EMS console. Management servers should be placed at City wise Command and

Control Centers at Ahmedabad, Vadodara and Gandhinagar with consoles extended and

integrated to Data center.

5.5 FAULT AND PERFORMANCE MANAGEMENT

The Proposed Network Fault Management consoles must provide web based topology

map view from a single central console in control center integrated with central console.

The system should provide discovery and inventory of heterogeneous physical SNMP

enabled network devices like Hubs (Layer 1), wireless (WAP) devices, Layer-2 and Layer-

3 switches, Routers and other SNMP devices and do mapping of LAN and WAN

connectivity with granular visibility up to individual ports level. No connectivity required

between cities. However, Management server console can be operated from any

city/other control rooms via Internet/VPN channels. Internet bandwidth (10Mbps) to be

considered at CC/DC locations.

Network Fault Management GUI should be Web-based providing views for Navigation,

Contents and Components Detail. Navigation view should provide views for Users,

Locator and Explorer search.


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The proposed solution must use advanced root-cause analysis techniques Out of the box

for comprehensive analysis of network faults. The system must deduce the root cause of

the problem and in topology it should visually pinpoint single impacting device, as well

as other impacted devices with color discrimination.

The tool should provide sufficient reports pertaining to asset inventory, alarms and

availability reports as well as a detailed asset report.

Synchronized Discovery is required in order to reduce effort to discover devices again in

performance management engine. Devices once discovered in groups in Fault

Management should be imported directly into groups inside performance management

engine without a need to run separate discovery in performance management engine.

The System should be able to monitor Quality of Service (QoS) parameters configured to

provide traffic classification and prioritization for reliable traffic transport. The solution

should be able to discover and model configured QoS classes, policies and behaviors.

The proposed NMS should provide unified workflow between the fault and performance

management systems including bi-directional and context-sensitive navigation, such as

- Navigate from the Topology View to At-a-Glance or Trend Reports for any

asset

- Navigate from the Alarm View to At-a-Glance, Trend or Alarm Detail

Reports

The system should provide an outage summary that gives a high level health indication

for each service as well as the details and root cause of any outage.

SLA violation alarms must be generated to notify whenever an agreement is violated or

is in danger of being violated.


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Provide comprehensive end-to-end performance and traffic management across key parts of

the network and server infrastructure. The proposed Network and server Performance

Management System must provide the following features:

The proposed system shall identify over-and under-utilized links and assist in maximizing

the utilization of current resources. The proposed system shall provide Performance of

Network devices parameters like CPU, memory and buffers, etc.

The tool should provide a live trend diagram displaying the various resource utilization

levels of various critical devices and links in the managed infrastructure.

The tool should provide a live exceptions list displaying the various health and threshold

exceptions that are occurring in the managed infrastructure.

The proposed solution should provide the following performance reports out-of-the-

box:

Executive Summary Report, CIO Reports ,IT Manager Reports, Service Level report , At-

A-Glance , Trend Reports , Top N Reports , What-If Reports , Health Reports ,QoS

Reports out-of-the-box as part of the base performance monitoring product.

The proposed system should be able to auto-calculate resource utilization baselines for

the entire managed systems and networks and allow user to set corresponding upper

and lower threshold limits.

Proposed performance management should be integrated with proposed fault

management using in built single sign on mechanism which should allow fault manager

users to access performance management user interface without a need to re-login.

The network traffic monitoring must support Flow monitoring and network traffic

analysis for any of following technology vendors out of the box Netflow, J-flow, sflow,

Netstream, IPFIX technologies.


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The solution should be of the type passive monitoring without a need to install any

probe or collector for data collection.

The solution must provide the following flow based metrics for supported devices: Rate

utilization, Byte count, Flow count, IP hosts with automatic DNS resolution, IP

conversation pairs with automatic DNS resolution, Router/Interface with automatic DNS

SNMP name resolution, protocol breakdown by host, link, TOS or conversation,

Utilization by bit pattern, matching of the TCP ToS field, AS number, BGP next hop

address, IPv6 address.

The network traffic analysis system must be from same OEM providing Network Fault

and Performance Management System for seamless integration.

The proposed tool must provide availability and performance for all critical server nodes

and deliver scalable, real-time management of critical systems. The proposed tool

should be able to monitor various operating system parameters such as processors,

memory, files, processes, file systems, log files ,daemons etc. It should be possible to

configure and define thresholds for warning/critical states and escalate events to event

console of enterprise management system.

5.6 HELPDESK MANAGEMENT

Helpdesk Management should support minimum 10 concurrent helpdesk analysts

licenses .bidder should estimate if more licenses are required.

The proposed helpdesk solution must support all 14 ITIL (IT Infrastructure Library)v3

processes like request management, problem management, configuration management

and change order management with out of- the-box templates for various ITIL service

support processes. Bidder should provide ITIL v3 certification letter on all 14 process.


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The proposed helpdesk solution must support tracking of SLA (service level agreements)

for call requests within the help desk through service types.

The proposed helpdesk solution must integrate tightly with the Knowledge tools and

CMDB (Common Management Database) and should be accessible from the same login

window.

The proposed helpdesk solution must have a built-in workflow engine. The proposed

helpdesk solution must support Non-linear workflows with decision based branching

and the ability to perform parallel processing.

It should allow IT team to create solution and make them available on the end – user

login window for the most common requests

The proposed Fault Management Solution must support integration with proposed help

desk or trouble ticketing system such that integration should Associates alarms with

Service Desk tickets.

5.7 SERVER ACCESS CONTROL:

Host based security solution must allow controlling of access to system resources in

control center including data files, devices, processes/daemons and audit files.

The solution should Self-protect itself – Must be able to prevent hackers with root

access from circumventing or shutting down the security engine. Must use a self-

protected database for storing all security information.

The solution should provide Rights Delegation - Must provide the ability to designate

specific users as Administrators, Auditors, and Password Managers etc with appropriate

rights. Must also provide the ability to designate specific users as Subordinate or Group

Administrators, to manage users and file permissions for their Group


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The solution should support cross platform Management – Must support management

and policy distribution across Windows, Linux and Unix platforms from a central

management console. It must support the deployment of the same policies across

multiple servers ensuring consistency of security policies across machines in the

enterprise.

There should be log of administrator with complete details

The solution should allow protection of files on even non-NTFS file systems like FAT and

CDFS.

The solution must provide support for IPv6 and FIPS140-2 and must provide Services

and Registry Values Protection on Windows

The solution must provide administrative password checkout function. It should provide

workflow for requesting and checking out a system-generated. The solution should

provide the functionality to force the user to check the password in once their task is

completed, or PUPM should provide the capability to be configured to automatically

check the password in after a specific time period; and it can be a manually forced check

in as well. The system should also generate the log of all the activities for all users

including administrator.

The privilege user password management (PUPM) must provide a fully functional and

customizable workflow that provides common out-of-the-box use cases for PUPM. The

solution must provide a break glass feature. A break glass scenario occurs when a

privileged user needs immediate access to an account that they are not authorized to

manage. Break glass accounts are privileged accounts that are not assigned to the user

according to their role. All transactions related to the break glass scenario must securely

be logged for audit purposes.


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The solution should provide a unified web based console which consolidates all aspects

of privileged user management under a single console in control center — host access

control and privileged user management across physical and virtual systems, devices

and applications.

5.8 SOFTWARE:

Storage of the data and its retrieval shall be the responsibility of the bidder. Any application so

required shall be developed by the bidder and the format shall be got approved from the Home

Department. All created, stored, database, processed, achieved etc data will be the property of

Home Department. The database format shall be of MySQL type at all the control room

locations keeping in view the integration with HDIITS.

The data must not be used/transfer in any format without written permission /authorization

from authority of home department. Sufficient number of paper shredder shall be installed into

the control room, so that no data shall go out in any form.

The software so developed shall be the property of the Home department and source code

shall be handed over by the bidder to the Home Department whenever it is asked for or at the

time of completion of project whichever is earlier, at no extra cost.

5.9 PROJECT MANAGEMENT

a) The successful bidder, will undertake to completely manage and maintain the said

equipment/infrastructure installed and commissioned at these sites as mentioned in

this RFP for a minimum period of FIVE years after the clearance of Final Acceptance Test

of the project by Technical Committee constituted by the Home Department-

Government of Gujarat and with effect from the date on which acceptance certificate

for successful commissioning of the system is issued by Home Department- Government


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of Gujarat and (n)Code Solutions jointly. During the period of undertaking, the

successful bidder will be responsible for the smooth working of the total system

installed at the locations under this project and to ensure minimum 99.9% uptime. This

task of management of project will be termed as ‘Project Management’ in the rest of

the document. It is bidder’s responsibility to integrate the CSITMS system with RTO

database Dial-100, HDIITS, criminal database (national and various states).

b) Successful bidder shall depute required nos. of Project managers, engineers and

technicians having requisite experience each to configure, maintain and manage the

system the said connectivity during the Project Management period round the clock for

all the three cities. They will either be stationed at the Control Room or at any other

place in respective cities as per the requirement of Home Department Government of

Gujarat. The successful bidder shall provide a mobile phone at his cost to each of this

staff so that the police personnel can reach them for fault rectification and other related

services monthly bill of mobile phone or any communication device shall be borne by

bidder. Bidder has to provide sufficient no of manpower.

c) The cost, if any, for undertaking the Project Management as specified at (a) of this

section, should be included in the project pricing.

d) Bidder has to provide sufficient man power to the CSITMS maintaining and managing

during 5 years.

5.10 SCOPE OF TRAINING

Detailed training for operation and management of equipment/infrastructure to minimum 30

officials at each installation location to the satisfaction of the Home Department- Government

of Gujarat and shall be mandatory so that Home Department, Government of Gujarat, officials

can handle the equipment/infrastructure, once the project management period is over.


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(i) The successful bidder shall impart hands on training with detailed course material on the

installed equipment covering at-least the following:-

a) Configuration and their operation of Networking Equipment, Cameras and other

equipment etc. supplied under the project.

b) Introduction to Computers, servers, storage devices their Configuration and

Operations

c) Network video management software etc.

d) Trouble shooting and preventive maintenance

Bidder is required to give detailed qualification, classification, role and responsibility of

people deployed for execution, trouble shooting, and maintenance for the period of five

years.

e) These personnel shall work with the bidder technical team staff to gain confidence

and to get expertise right from the execution stage of CSITMS Project.

(ii) The rigorous training shall be carried out for a period of two weeks as mentioned above for

which the detailed training program shall be submitted by the successful bidder. All the

expenses towards training excluding related to travel, boarding, lodging of the trainees so

deputed by the Home Department- Government of Gujarat shall be borne by the bidder. Bidder

has to give training to three times, to the number of officials currently expected for operation

and management of control room and data centre.

5.11 SCOPE OF ACCEPTANCE TESTING

(i) The acceptance tests for the sites shall be carried out in accordance to scope, requirement

and specification mentioned in this document.


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(ii) The above said acceptance test shall be conducted at each location by a committee

comprising of officers from Home Department Government of Gujarat, and (n)Code solutions or

any officer/person or agency duly authorized by the Home Department Government of Gujarat.

(iii) Home Department- Government of Gujarat and (n)Code Solutions will prepare detailed

Acceptance Testing Plan (ATP) including test parameters, commitments etc. which shall be

acceptable to the successful bidder for each of the site components. The test parameters,

commitments etc. as decided and approved by the Home Department- Government of Gujarat

shall be final and binding on the successful bidder.

(iv) The successful bidder shall ensure that the cabling and crimping/termination is done in

accordance with the industry standards and supported by the Original Equipment Manufacturer

(OEM) fully tested and certified for operations for a minimum period of 20 years.

(v) All the functionality, features and configuration relevant to this project shall be documented

and demonstrated by the successful bidder to the Home Department Government of Gujarat.


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SECTION 6: BILL OF QUANTITY


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Bill of Quantity

While quoting the final rates at www.nprocure.com the vendor must consider the Bill of

Quantity, no. of locations, no. of control room etc. mentioned at RFP Vol-1 and specification

and technical requirement mentioned at Vol-2.

Vendor has to furnish the Rate for the Modules, as mentioned at RFP Vol-1 and specification

and technical requirement mentioned at Vol-2.

List of Locations

Ahmedabad

A. Traffic Point

1 Akhbar Nagar Cross Road

2 IIM Cross Road

3 Helmet Cross Road

4 AEC Cross Road

5 Vishala T

6 Anjali Cross Roads

7 Paldi Cross Road

8 Old Wadaj Circle

9 RTO Circle

10 Janpath T

11 Khamasa Cross Road

12 Raipur Cross Road

13 Sarangpur Circle



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14 Prem Darwaja

15 Delhi Darwaja

16 CTM

17 Soni ni Chali Cross Road

18 Naroda Patiya

19 Nehrunagar Circle

20 Vijay cross roads

21 Thaltej Circle

22 Pakwan Cross Road

23 Iscon Cross Road

24 Apsara Cinema Circle

25 ST Circle

26 Manasi Cross Roads

27 Rakhiyal Cross Roads

28 Jamalpur Circle

29 Danilimda Cross Roads

30 Juhapura Cross Roads

31 Visat teen Rasta

32 Chiman bhai Bridge

33 Jashodanagar Char Rasta

34 Khokhara Circle

35 Pushpakunj Circle , Nr. Apsara Theatre, Maninagar

36 Civil Hospital, Shahibaug

37 Navi High Court


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38 Chokha Bazar, Kalupur Circle

39 Saraspur Char Rasta

40 Ghee Kanta Court, Mirzapur

41 Gota

42 Shivaranjini

43 Shyamal Char Rasta

B. No Tolerance Junction

1 Income Tax

C. No Tolerance Entry/ Exit

1 Narol Circle

D. Bridges

1 Sabarmati Railway bridge

E. Strategic Point(Traffic)

1 Airport T

2 Shahibaug Under Bridge T

3 Vijli Ghar

4 Hatkeshwar Circle

5 Memco Circle

6 Vastrapur Talav

F. Strategic Point(Location)

1 Circuit House Annex

2 Shahpur Rangila

3 Tambu Chowkey

4 Geeta mandir ST Stand


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G. City Entry Exit Point

1 Jhundal Circle

2 Tapovan Circle

3 Mother Dairy Circle

4 Nana Chiloda

5 Dehgam Circle

6 Dastaan Circle

7 Nikol Chokdi

8 Odhav

9 Vastral Chokdi

10 National Highway 1 Toll

11 Vinjhol

12 Aslali Circle

13 Kamod Circle

14 Bakrol

15 Hazrat Sher Ali Dargah

16 Sanathal Circle

17 Ujala Circle

18 Sanand Circle

19 Sanand T towards Sarkhej

20 Karnavati T

21 Between Shilaj and Bopal

22 Bopal Cirlce

23 Shilaj Circle


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24 Science City Circle

25 Ognaj Circle

26 Vaishnodevi Circle

27 Sanathal Circle

28 Kamod Circle

Vadodara

Sr. No. Location Details (Traffic Junction)

1 Sardar Estate Char Rasta Kisanwadi

2 Manek Park Circle Karelibuag

3 Sangam Char Rasta Karelibuag

4 Mujmahuda (Teen) Three Rasta J.P.Road

5 Manisha Char Rasta J.P.Road

6 Harinagar water tank char rasta Gotri

7 Natubhai Circle Gotri

8 Amitnagar Karelibaug

9 Nagarwada Char Rasta Karelibaug

10 Market Char Rasta Navapura

Gandhinagar

Sr.No Traffic Junction

1 Opposite to Sachivalay's Gate No-1

2 At Minister's Residence (Opposite to Entry gate Corner)

3 Chiloda Cricle

4 Indroda Circle (Ch-0)

5 Kh - 0 (Sargasan Chokdi)

6 Akshar Dham - Boraj Tran Rasta


80

Set 1. Location wise BOQ Traffic Points (Ahmedabad)

Sr. No

Location PTZ

camera Pole

Minimum Bandwidth

requirement from field location to City Control

Room (In Mbps)

UPS 6 KVA

24- Port Switch

1 Akhbar nagar Cross Road 2 2 17 Mbps 1 1

2 IIM Cross Road 2 2 17 Mbps 1 1

3 Helmet Cross Road 2 2 17 Mbps 1 1

4 AEC Cross Road 2 2 17 Mbps 1 1

5 Vishala T 2 2 17 Mbps 1 1

6 Anjali Cross Roads 2 2 17 Mbps 1 1

7 Paldi Cross Road 2 2 17 Mbps 1 1

8 Old Wadaj Circle 2 2 17 Mbps 1 1

9 RTO Circle 2 2 17 Mbps 1 1

10 Janpath T 2 2 17 Mbps 1 1

11 Khamasa Cross Road 2 2 17 Mbps 1 1

12 Raipur Cross Road 2 2 17 Mbps 1 1

13 Sarangpur Circle 2 2 17 Mbps 1 1

14 Prem Darwaja 2 2 17 Mbps 1 1

15 Delhi Darwaja 2 2 17 Mbps 1 1

16 CTM 2 2 17 Mbps 1 1

17 Soni ni Chali Cross Road 2 2 17 Mbps 1 1

18 Naroda Patiya 2 2 17 Mbps 1 1

19 Nehrunagar Circle 2 2 17 Mbps 1 1

20 Vijay cross roads 2 2 17 Mbps 1 1

21 Thaltej Circle 2 2 17 Mbps 1 1

22 Pakwan Cross Road 2 2 17 Mbps 1 1

23 Iscon Cross Road 2 2 17 Mbps 1 1

24 Apsara Cinema Circle 2 2 17 Mbps 1 1

25 ST Circle 2 2 17 Mbps 1 1


81

26 Mansi Cross Roads 2 2 17 Mbps 1 1

27 Rakhiyal Cross Roads 2 2 17 Mbps 1 1

28 Jamalpur Circle 2 2 17 Mbps 1 1

29 Danilimda Cross Roads 2 2 17 Mbps 1 1

30 Juhapura Cross Roads 2 2 17 Mbps 1 1

31 Visat Teen Rasta 2 2 17 Mbps 1 1

32 Chiman Bhai Bridge 2 2 17 Mbps 1 1

33 Jashodanagar Char Rasta 2 2 17 Mbps 1 1

34 Khokhara Circle 2 2 17 Mbps 1 1

35 Pushpakunj Circle , , Nr.

Apsara Theatre,Maninagar 2 2

17 Mbps 1 1

36 Civil Hospital, Shahibaug 2 2 17 Mbps 1 1

37 Navi High Court 2 2 17 Mbps 1 1

38 Chokha Bazar, Kalupur Circle 2 2 17 Mbps 1 1

39 Saraspur Char Rasta 2 2 17 Mbps 1 1

40 Ghee Kanta Court, Mirzapur 2 2 17 Mbps 1 1

41 Gota 2 2 17 Mbps 1 1

42 Shivaranjini 2 2 17 Mbps 1 1

43 Shyamal Char Rasta 2 2 17 Mbps 1 1

Total 86 86

43 43

Note: Bidder has to ensure that the bandwidth should be scalable upto 5 times

compare to the present requirement depicted in this document.

A. Junction (No Tolerance)

a. Income Tax (Ahmedabad)

Junctions (No Tolerance) : Income Tax

Sr. No. Item description Nos.

A Automatic number plate recognition

1 Context camera (3 MP) 4


82

2 Camera for ANPR (2 MP) 8

3 IR illuminator 12

4 Magnetic Probe – Set 4

5 RLVD License 8

6 IP 55 Grade enclosure below each Pole – Small 4

7 ANPR License 8

8 Full Gantry 4

B Video Surveillance

1 2 MP PTZ camera minimum 18 X Zoom 4

2 VMS License 16

3 Lateral Pole having 6 meter height OR Outreach pole 4

4 Junction box 4

C Enclosure

1 IP 55 Grade enclosure below each Gantry 4

2 Local Storage / Connectivity Box with Air conditioning for each location

1

D Miscellaneous

1 UPS 6 KVA with 4 Hrs backup 1

2 Local switch- 24 Port 1

Bandwidth

1 Minimum 34 Mbps Bandwidth with all required accessories from field location to Control Room


compare to the present requirement depicted in this document


83

b. Entry – Exit (No Tolerance) Narol Circle (Ahmedabad)

Entry-Exit (No Tolerance) : Narol Circle

Sr. No. Item description Nos.




3 IR illuminator 16


5 ANPR License 8

6 Full Gantry 4



2 VMS License 20


4 Junction box 4

C Enclosure


2 Local Storage / Connectivity Box with Air conditioning 1

D Miscellaneous



Bandwidth


84

1 Router and other accessories 1

2 Minimum 34 Mbps Bandwidth with all required accessories from Narol Circle to Ahmedabad City control Room.



B. Bridges (Ahmedabad)

Sr. No. Location PTZ

Minimum Bandwidth

requirement from

field location to City

Control Room (In

Mbps) UPS 6 KVA 24- Port Switch

1 Sabarmati Railway bridge 4 34 Mbps 1 1



C. Strategic Location (Traffic) (Ahmedabad)

Sr. No. Location PTZ Pole

Minimum Bandwidth


Room (In Mbps)

24- Port Switch

1 Airport T 2 2 17 Mbps 1


85

2 Shahibaug Under Bridge T 3 3 25.5 Mbps 1

3 Vijlighar 2 2 17 Mbps 1

4 Hatkeshwar Circle 2 2 17 Mbps 1

5 Memco Circle 2 2 17 Mbps 1

6 Vastrapur Talav 4 4 34 Mbps 1

Total 15 15

6



D. Strategic Locations (Ahmedabad)


Minimum Bandwidth


Room (In Mbps)

UPS 6 KVA 24 Port Switch

1 Circuit House Annex 2 2 17 Mbps 1 1

2 Shahpur Rangila 2 2 17 Mbps 1 1

3 Tambu Chowkey 4 4 34 Mbps 1 1

4 Geeta Mandir ST Stand

4 4 34 Mbps 1 1

Total 12 12

4 4




86

E. City Entry/Exit Points (Ahmedabad)


Minimum

Bandwidth

requirement

from field

location to

City Control

Room (In

Mbps)

UPS 6 KVA 24- Port Switch

1 Jhundal Circle 5 5 42.5 Mbps 1 1

2 Tapovan Circle 5 5 42.5 Mbps 1 1

3 Mother Dairy

Circle 5 5

42.5 Mbps 1 1

4 Nana Chiloda 3 3 25.5 Mbps 1 1

5 Dehgam Circle 2 2 17 Mbps 1 1

6 Dastan Circle 2 2 17 Mbps 1 1

7 Nikol Chokdi 1 1 8.5 Mbps 1 1

8 Odhav 3 3 25.5 Mbps 1 1

9 Vastral Chokdi 3 3 25.5 Mbps 1 1

10 National

Highway 1 Toll 4 4 34 Mbps 1 1


87


Minimum

Bandwidth

requirement

from field

location to

City Control

Room (In

Mbps)


11 Vinjol 3 3 25.5 Mbps 1 1

12 Aslali Circle 4 4 34 Mbps 1 1

13 Kamod Circle 2 2 17 Mbps 1 1

14 Bakrol 2 2 17 Mbps 1 1

15 Hajrat Sher Ali

Dargah 5 5 42.5 Mbps 1 1

16 Sanathal Circle 3 3 25.5 Mbps 1 1

17 Ujala Circle 8 8 68 Mbps 1 1

18 Sannand Circle 7 7 59.5 Mbps 1 1

19 Sannand T towards sarkhej

3 3 25.5 Mbps 1 1

20 Karnavati T 3 3 25.5 Mbps 1 1

21 Between Shilaj

and Bopal 4 4 34 Mbps 1 1

22 Bopal Circle 2 2 17 Mbps 1 1


88


Minimum

Bandwidth

requirement

from field

location to

City Control

Room (In

Mbps)


23 Shilaj Circle 2 2 17 Mbps 1 1

24 Science City

Circle 4 4 34 Mbps 1 1

25 Ognaj Circle 3 3 25.5 Mbps 1 1

26 Vaishnodevi

Circle 7 7 59.5 Mbps 1 1

27 Sanathal Circle 4 4 34 Mbps 1 1

28 Kamod Circle 8 8 68 Mbps 1 1

Total 107 107

28 28



F. Other Cities

Other Cities ( Gandhi Nagar and Vadodara)

Sr. No. Item description City Total


89

Gandhi Nagar Vadodara

A Equipments

1 2 MP PTZ camera minimum 18 X Zoom 12 20 32

2 VMS License 12 20 32

3 Lateral Pole having 6 meter height OR

Outreach pole 12 20 32

4 Junction box 12 20 32

C Miscellaneous

0

1 UPS 6 KVA with 4 Hrs backup 6 10 16

2 Local switch- 24 Port 6 10 16

3

Supply, Installation, Testing, Commissioning, Documentation and supply of all required components, equipments, sub components including but not limited to cabling work, patch cords, digging, liaison with Government bodies, approvals permission, ROW etc. for complete working system as per scope of work and requirement specified in tender document (Lot)

1

Bandwidth

1 Minimum 17 Mbps Bandwidth with all

required accessories from Field location to City control Room.



BoQ for per location at Vadodara and Gandhinagar


90

Sr. No. Item description Qty

A Equipments


2 VMS License 2


4 Junction box 2

B Miscellaneous



3

Supply, Installation, Testing, Commissioning, Documentation and supply of all required components, equipments, sub components including but not limited to cabling work, patch cords, digging, liaison with Government bodies, approvals permission, ROW etc. for complete working system as per scope of work and requirement specified in tender document (Lot)

1

Bandwidth

1 Minimum 17 Mbps Bandwidth with all required accessories

from Field location to City control Room

Assumption:

Per location 02 PTZ

Centralized architecture

8.5 Mbps per camera bandwidth

30 days time



G. Control Room Ahmedabad

Control Room (Ahmedabad)


91

Sr. No.

Components Basic Design

Quantity

1

Data Center 1

Precision Air Conditioners Access Control Fire detection and suppression Internal CCTV Civil works Floor strengthening Raised flooring etc.

2

Servers ( considering 30 stream per server, vendor has to consider redundancy in addition to the minimum requirement)

9

Servers Storage control Systems and network switches Monitoring and management servers Access Control System Challan processing Servers ( All servers with proper redundancy )

3

Storage 750 TB 1

Video, Challan, Historical Data, Evidence data, etc. All feeds to be stored for 30 days, others to be stored as required till compliance requirements

4

12 people Seating 12

Large Desk to house 4 monitors, 2 telephones, 1 microphone, drawers, etc. High end PC with multiple dual video out cards for connecting 4 LCDs panels Ergonomic Chairs (24 Nos.) Civil Works Comfort Air Conditioning Access control systems Internal networking, etc.

5 3x4 matrix Video Wall 1


92

6 Paper Shredder As required

7 Multifunctional Printer

The bidder has to provide sufficient

number of multifunctional printers so that Challan can be

printed within 6 hrs from the time

of traffic violation/offence

H. Control Room ( Gandhinagar and Vadodara )

Control Room ( Gandhi Nagar and Vadodara)

Sr. No.

Components

City

Gandhi Nagar

Vadodara

1

Data Center 1 1

Precision Air Conditioners Access Control Fire detection and suppression Internal CCTV Civil works Floor strengthening Raised flooring etc.

2 Servers ( considering 30 stream per server,

vendor has to consider redundancy in addition to the minimum requirement)

1 1


93

Servers Storage control Systems and network switches Monitoring and management servers Access Control System Challan processing Servers ( All servers with proper redundancy )

3

Storage in TB 35 TB 55 TB

Video, Challan, Historical Data, Evidence data, etc. All feeds to be stored for 30 days, others to

be stored as required till compliance requirements

4

People Seating 12 12

Large Desk to house 4 monitors, 2 telephones, 1 microphone, drawers, etc. High end PC with multiple dual video out cards for connecting 4 LCDs panels Ergonomic Chairs (24 Nos.) Civil Works Comfort Air Conditioning Access control systems Internal networking, etc.

5 3x4 matrix Video Wall 1 1

6 Paper Shredder 1 1

7 Multifunctional Printers

The bidder has

to provide

sufficient

number of

multifunctional

printers so that


94

Challan can be

printed within 6

hrs from the

time of traffic

violation/offence

Control Room Location Details

Ahmedabad:

Location shall be CP Office, Shahibaug or Police Head Quarters.

Gandhinagar:

Police Training Center, SP Office, Gandhinagar

Vadodara:

Location : CP Office, Vadodara

c. Challan Room (Ahmedabad, Vadodara and Gandhinagar) The challan room will be having area of 200 sqft with basic seating arrangement for three operators.

The challan room will be city wise and will facilitate the operator with the required equipments i.e. Manual Challan Software, Computers, Printers, Telephone, connectivity and other required accessories to generate and dispatch the challans to traffic rule violators/offenders. The operator will have access to CCTV database and RTO database to have all the details and proof of offence of the traffic rule violator / offender.


95

SECTION 7: GENERAL CONDITION OF CONTRACT


96

Terms and Condition:

General Condition of Contract

The Vendor will quote for each project component separately.

Bidder is expected to examine all instructions, forms, terms and requirements in the RFP

document and prepare the proposal accordingly. Failure to furnish all information

required by the RFP document or submission of a Proposal not substantially responsive

to the RFP document in every respect may result in the rejection of Proposal.

Bidders should enclose with their offers details of all equipments (including make and

model) with proper labeling and tagging on equipments and services offered with full

documentation and descriptive literature supplementing the description and point out

any special feature of the equipment and services. All documentation is required to be

in English. Any offer without complete details of equipments (including make and

model) will not be considered.

Sub-Contracting:

Jobs like civil, furniture, fabrication, cabling, passive jobs etc can be subcontracted with due

approval of Department. In case of job related to Datacenter and Control room, the bidder

has to take necessary security clearance and approval from Department. But the labour

laws and other statutory compliance need to be complied and safety aspect of the work

needs to be followed.

Limitation of liabilities : In no event shall either party be liable for any indirect,

incidental, consequential, special or punitive loss or damage including but not limited

to loss of profits or revenue, loss of data, even if the party shall have been advised of

the possibility thereof. In any case, the aggregate liability of the bidder, what so ever


97

and how so ever arising, whether under the contract, tort or other legal theory, shall

not exceed the total charges received/paid as per the contract, as of the date such

liability arose, from the purchaser, with respect to the goods or services supplied under

this agreement, which gives rise to the liability.

Termination of RFP : Home Department(Government of Gujarat ) and Department Of

Police, also reserves right to Terminate/Cancel RFP at any time or stage of Bid without

giving any reasons. In such case of termination, the EMD shall be returned to the

bidder. However, the RFP document fee shall remain non-refundable.

Payment Terms: No payment shall accrue until the performance guarantee bond has

been furnished. The selected operator engaged shall be responsible to invest in the

project to implement and operate the facilities, for a term of 5 (five) years and on expiry

of 5 (five) years, the bidder shall transfer the system to the Authority on completion of

agreement period. During this period of 5 (five) years, the operator shall have full

responsibility for the delivery of the services, including all operational, maintenance,

and management activities, etc.

After the successful clearing the FAT, 30% of the quoted value for entire project shall be

paid and remaining 70% shall be paid on quarterly basis in 20 equal installments by

home department based on the performance certificate provided by third party subject

to SLA Compliance for the contract period.

Date stock entry to be done by bidder with labeling or number on each

device/equipments/systems and should be audited regularly and certificate is to be

submitted for the same.

Quarterly payment, which is 70% of the quoted value for entire project, shall include the

procurement, implementation, and maintenance of equipments as specified in the

requirements section along with providing the specified services for the entire contract

period.


98

Eligible payments, accepted in the Acceptance Test shall become due from the date of

issuance of final Acceptance Certificate.

The Selected bidder shall make a payment request after the end of each quarter with

the following supporting document-

Final Acceptance certificate is mandatory (for first payment only) issued by Home

Department

SLA compliance report as prepared by the Third Party Monitoring Agency

Certificate from SI mentioning that service/support shall be available till the expiry of

contract period from all OEMs. No change has been done in the earlier submitted

original OEM authorization/support certificate. The warranty and service support will

stand as per the original OEMS certificate.

Representation and Warranties

It is a company duly organized and validly existing under the laws of India and has all

requisite legal power and authority and corporate authorizations to execute the

Agreement and carry out the terms, conditions and provisions hereof;

It has in full force and effect all requisite clearances, approvals and permits necessary to

enter into the Agreement and perform its obligations hereof;

It will have the legally valid and enforceable title to all Equipment as may be necessary for

proper functioning and it will be free from all encumbrances, liens, charges, any security

interest and adverse claims of any description;


99

The Agreement and the transactions and obligations hereof do not contravene its

constitutional documents or any law, regulation or government directive and will not

contravene any provisions of, or constitute a default under, any other Agreement or

instrument to which it is a party or by which it or its property may be bound or any of its

obligations or undertakings by which it or any of its assets are bound or cause a limitation

on its powers or cause it to exceed its authorized powers;

There are no pending or threatened actions, suits or proceedings affecting the Bidder or its

affiliates or any of their respective assets before a court, governmental agency, commission

or arbitrator or administrative tribunal which affects the Bidder's ability to perform its

obligations under the Agreement; and neither Bidder nor any of its affiliates have immunity

from the jurisdiction of a court or from legal process (whether through service of notice,

attachment prior to judgment, attachment in aid of execution, blacklisted or otherwise );

If any Warranty/Service Support certificates are missing from any OEM, the bid will be

rejected.

The Bidder confirms that all representations and warranties of the Bidder set forth in the

Agreement are true, complete and correct in all respects;

No information given by the Bidder in relation to the Agreement, project documents or any

document comprising security contains any material understatement of fact or omits to

state as fact which would be materially adverse to the enforcement of the rights and

remedies of Home Department, Government of Gujarat, or which would be necessary to

make any statement, representation or warranty contained herein or therein true and

correct;

All equipment including material to be installed by the Bidder shall be new and the product

should not be de-supported or declared end of life during the next 7 years project duration


100

from FAT. A certificate to that effect should be furnished from OEM. All equipment shall

confirm to the codes, standards and regulations applicable and benefit from the usual

manufacturer’s guarantees.

REPRESENTATIONS AND WARRANTIES BY HOME DEPARTMENT, GOVERNMENT OF GUJARAT

It has full legal right; power and authority to execute the project and to enter into and

perform its obligations under the Agreement and there are no proceedings pending.

The Agreement has been duly authorized, executed and delivered by Home Department,

Government of Gujarat and constitutes valid, legal and binding obligation of Home

Department, Government of Gujarat.

The execution and delivery of the Agreement with the Bidder does not violate any

statutory judgment, order, decree, regulation, right, obligation or rule of any court,

government authority or arbitrator of competent jurisdiction applicable in relation to

Home Department, its assets or its administration.

Each Day during the Agreement

The Parties agree that these representations and warranties are to be made on each day

during the term of the Agreement.

Title Transfer to Equipment

The Bidder and Government of Gujarat agree that Home Department shall have no title to

any of the hardware equipment and software any other material made available for

delivery of services by the Bidder during the period of the Agreement. After 5 (five) years,

the vendor will transfer the entire infrastructure / parts / system / etc covered in BOQ at


101

time of bidding, and Home Department will accept the same only if full system is in

working condition.

Application Software IPR and Copyrights

Data / Video feeds

Approval/Clearances: Necessary approvals/ clearances from concerned authorities, as

required, for fire protection, government duties/ taxes/ octroi, shall be obtained by the

short listed Bidder. Necessary approvals/ clearances from concerned authorities, as

required, for providing network connectivity shall be obtained by the short listed Bidder.

Exit Management:

1. Upon successful completion of the contract period or upon termination of the

agreement for any reasons, the Bidder shall comply with the following.

a. Notify to the Home department forthwith the particulars of all Project Assets;

b. Deliver forthwith actual or constructive possession of the Project free and clear of all

Encumbrances and execute such deeds, writings and documents as may be required

by the Home Department, Government of Gujarat, for fully and effectively divesting

the Bidder of all of the rights, title and interest of the Bidder in the Project and

conveying the Project;

c. Comply with the Divestment Requirements set out in Section 2 except in case if

Termination of this Agreement is due to Home Department, Government of Gujarat,

Event of Default, Indirect Political Event or Political Event the Bidder shall have

implemented the maintenance schedule as well as any repairs pointed out by the

Independent Consultant in its Operations and Maintenance Inspection Report prior


102

to date of Termination Notice. In case of Termination due to Non-Political Force

Majeure Event, the Divestment Requirements shall be agreed between Home

Department, Government of Gujarat, and the Bidder; and

d. Pay all transfer costs and stamp duty applicable on hand-back of project assets

except in case the Project is being transferred due to Home Department,

Government of Gujarat, of Default, Indirect Political Event, Political Event or expiry

of Concession period, where Home Department, Government of Gujarat shall be

responsible for transfer costs and stamp duty, if any. For clarification of doubt,

transfer costs in this Clause relate to taxes and duties applicable at transfer of

Project, if any.

2. Subject to clause 1 of exit management, upon completion of the contract period or upon

termination of the agreement, the Bidder shall comply and confirm to the following

Divestment Requirements in respect of the Project:

All Project Assets including the hardware, software, documentation and any other

infrastructure shall have been renewed and cured of all defects and deficiencies as

necessary so that the Project is compliant with the Specifications and Standards set

forth in the RFP, Agreement and any other amendments made during the contract

period;

The Bidder delivers relevant records and reports pertaining to the Project and its design,

engineering, operation, and maintenance including all operation and maintenance

records and manuals pertaining thereto and complete as on the Divestment Date;

The Bidder executes such deeds of conveyance, documents and other writings as the

Home Department, Government of Gujarat, may reasonably require to convey, divest

and assign all the rights, title and interest of the Bidder in the Project free from all


103

Encumbrances absolutely and free of any charge or tax unto the Home Department,

Government of Gujarat, or its Nominee; and

The Bidder complies with all other requirements as may be prescribed under Applicable

Laws to complete the divestment and assignment of all the rights, title and interest of

the Bidder in the Project free from all Encumbrances absolutely and free of any charge

or tax to Government of Gujarat or its nominee.

3. Not earlier than 3 (three) months before the expiry of the contract Period but not later

than 30 (thirty) days before such expiry, or in the event of earlier Termination of the

contract, immediately upon but not later than 15 (fifteen) days from the date of issue of

Termination Notice, the Independent Consultant as nominated by the Home Department,

Government of Gujarat, shall verify, in the presence of a representative of the Bidder,

compliance by the Bidder with the Divestment Requirements set forth in Section 2 in

relation to the Project and, if required, cause appropriate tests to be carried out at the

Bidder’s cost for determining the compliance therewith. If either Party finds any

shortcomings in the Divestment Requirements, it shall notify the other of the same and the

Bidder shall rectify the same at its cost.

4. Upon the Bidder conforming to all Divestment Requirements and handing over actual or

constructive possession of the Project to Home Department, Government of Gujarat, or a

person nominated by Home Department, Government of Gujarat, in this regard, Home

Department, Government of Gujarat, shall issue a certificate substantially in the form set

forth in Section 2, which will have the effect of constituting evidence of divestment of all

rights, title and lien in the Project by the Bidder and their vesting in Project pursuant

hereto. Home Department, Government of Gujarat, shall not unreasonably withhold issue

of such certificate. The divestment of all rights, title and lien in the Project shall be deemed

to be complete on the date when all the Divestment Requirements have been fulfilled or

the Certificate has been issued, whichever is earlier, it being expressly agreed that any


104

defect or deficiency in any Divestment Requirement shall not in any manner be construed

or interpreted as restricting the exercise of any rights by Home Department, Government

of Gujarat, or its nominee on or in respect of the Project on the footing as if all Divestment

Requirements have been complied with by the Concessionaire

Governing Law and Jurisdiction

The Contract and the transactions contemplated therein shall be governed by and

construed in accordance with the laws of India.

The Contract and the transactions contemplated therein shall be subject to the exclusive

jurisdiction of the competent Courts in Ahmedabad, India

Indemnity

The Bidder shall at all times indemnify and keep indemnified the Owner and its officers,

servants and agents from and against all third party claims whatsoever (including but not

limited to property loss and damage, personal accident, injury or death of/to property or

person of any Sub-contractor and/or the servants of agents of the Bidder, and Sub-

contractor(and/or the Owner) and the Bidder shall at his own cost and initiative at all times

upon the successful conclusion of the defect liability period specified hereof take out and

maintain insurance policies in respect of all insurable liabilities under this Clause, including

but not limited to third party insurance and act.

Authority’s Event of Default:

If the payment to the Operator is due for more than 3 (three) quarters consecutively - If

the termination occurs due to non payment by Home Department, Government of Gujarat,

to the Operator for three consecutive quarters then the operator would be paid those


105

three quarters revenue. No operational charges would be paid to the operator for all those

quarters for which Home Department, Government of Gujarat, has not used his services. In

the event of such termination, the Authority will take over all equipment (without any

liability) necessary for the proper and normal operation of the system including but not

limited to all constructed sites, laid cables, software, technical designs, technical and

operational manuals and also all electrical, civil and mechanical works at all locations of the

project.

Maintenance of Equipment:

The selected vendor shall ensure that services of professionally qualified personnel are

available for providing comprehensive on-site maintenance and administration (on 24x7

basis at all project locations) of hardware and software for entire project duration

(hardware and system software) at all project locations.

The selected Vendor shall ensure the SLA’s on 24X7X365 basis. Shutting down of

equipment at Tendering authority’s discretion and Planned outage will not be considered

for calculation of uptime.

The list of critical spares, the vendor proposes to stock at the major sites should be

furnished separately along with the technical bid. The scope of the contract will include at

least one scheduled servicing (Preventive Maintenance) at quarterly intervals and any

number of breakdown calls. The comprehensive maintenance would be inclusive of all

spares need to be replaced and excluding consumables. The vendor shall guarantee the

availability of spares for the entire project duration in respect of all the hardware and

software. Successful bidder has to take prior approval for preventive maintenance.

Bankruptcy and Insolvency:


106

Home Department, Government of Gujarat, can terminate the contract if the bidder

becomes bankrupt and/or loses the desired state of solvency with a notice of 15 (fifteen)

days. Home Department, Government of Gujarat, in such cases of termination, will not be

responsible for any loss or financial damage to the service provider resulted due to

termination. Home Department, Government of Gujarat, will also; in such cases have the

right to recover any pending dues by invoking the performance bank guarantee or any such

instrument available with the Government.

IPR, Copyrights, etc.:

Home Department, Government of Gujarat, will be owner of IPR for Application Developed

Source Code (if successful bidder develops some application for this project) will be kept

under escrow with bidder and a banker. Cost of escrow account to be borne by the bidder.

Algorithm to be disclosed to Home Department, Government of Gujarat, if used, and

should be based on national and international standards current or future.

Copyright Ownership

Copyright ownership of all software developed and delivered to Tendering Authority Name

for the application lies with Home Department, Government of Gujarat. Any use of the

Application Software or it’s modules, components or any part by the Service Providers shall

be treated as violation of the Service Level Agreement and hence liable to be executed

under Contracts Act.

Any person or organization or anybody making use of the Application Software, or it’s

modules, components or any part shall be treated offender under Indian Copyright Act and

hence liable to be tried/punished/prosecuted under Contracts Act.


107

Data Rights:

Home Department, Government of Gujarat, shall have complete and total ownership and

control over all the data generated, stored and processed during the Project.

The Department reserves the Data Rights in the following areas-

The right to information of Data subject: Home Department, Government of Gujarat,

reserves the right of full knowledge of the collected data, its nature and prior authorization

by the department to collect, store and process them. Bidder will be held responsible, if

any data is published or copied without permission of Home department by bidder or its

representative.

The right to prevent processing: Home Department, Government of Gujarat, reserves all

the rights to prevent the processing or reprocessing of the data collected, stored and under

process.

The right to prevent collection, storage and processing for direct marketing and/or indirect

marketing: Home Department, Government of Gujarat, reserves all the rights to prevent

any or all data collected, stored and processed for any sale, lease, rent or any other

monetary or non-monetary transfer of data without it’s written permission with

explanation of grounds for such sale, lease, rent, transfer for monetary or non-monetary

basis. The Department, however can sale, lease or rent the data for monetary or non-

monetary gains

The right to compensation: Home Department, Government of Gujarat, reserves all the

rights to extract compensation for loss or damage, whether full or partial, of the data by

the service provider or any person authorized on behalf of the service provider.


108

The right to rectification and other remedies for inaccuracy: Home Department,

Government of Gujarat, reserves complete authority to ask the service provider to make up

for the wrong or tempered or manipulated or distorted or illegitimate data with or without

any compensation on finding the data bearing any evidence of deviation at any time,

irrespective of the fact that department has accepted the same data at any prior time from

the date of issuing letter to service provider to make any change or replacement in the

data. The department also reserves rights to take action through a court including criminal

action if necessary as per law of land for rectify, block, erase or destroy inaccurate data.

Home Department, Government of Gujarat, reserves all the rights to give order pertaining

to manner and methodology for data collection, storage and processing to the service

provider at any time within the contract period, which may not be a part of the Agreement.

The Principles for Data collection, storage and Processing -

Security

Accurate and up-to-date

Not kept longer than necessary

24x7 recording storage

Not transferred to any Third Party.

Data to be stored in format suggested by Home Department, Government of

Gujarat.

Project Duration:


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The project duration will be initially for 5(Five) years. After successful operations of five

years, ownership of all equipment, goods, etc will be transferred to Home Department,

Government of Gujarat.

SAFETY REGULATION, ACCIDENT AND DAMAGE:

a) The Bidder shall be responsible at his own cost in and relative to performance of the

work and bidder to observe and to ensure observance by his Sub-contractors, agents and

servants of the provisions of Safety Code as hereinafter appearing and all fire, Safety and

security regulations as may be prescribed by the Owner from time to time and such other

Precautions, measures as shall be necessary and shall employ / deploy all equipment

necessary to protect all works, materials, properties, structures, equipments, installations,

communications and facilities whatsoever from damage, loss or other hazard whatsoever

(including but not limited to fire and explosion) and shall during construction and other

operations minimize the disturbance and inconvenience to the Owner, other bidders, the

public and adjoining land and property owners and occupiers, and crops, trees and

vegetation and shall indemnify and keep indemnified the One from and against all losses

and damages and costs, charges and expenses and penalties, actions, claims, demands and

proceedings whatsoever suffered or incurred by or against the Owner, as the case may be,

virtue of any loss, alteration, displacement, disturbance or destruction or accident to any

works materials, properties, structures, equipments, installations communications and

facilities and land and property owners and occupiers and crops, trees and vegetations as

aforesaid, with the intent that the Bidder shall be exclusively responsible for any accident,

loss, damage, alteration, displacement, disturbance or destruction as aforesaid resultant

directly or indirectly from any breach by the Bidder of his obligation aforesaid or upon any

operation, act or omission of the bidder his Sub-contractor(s) or agent(s) or servant(s).


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b) The Bidder's liabilities under Clause (a) and otherwise under the Contract shall remain

unimpaired notwithstanding the existence of any storage cum erection or other insurance

covering any risk, damage, loss or liability for which the Bidder is liable to the Owner in

terms of the foregoing Sub-Clause or otherwise and / or in respect of which the Bidder has

indemnified the Owner with the intent that notwithstanding the existence of such

insurance, the Bidder shall be and remain fully liable for all liabilities and obligations under

the contract and indemnified to the Owner, and the Owner shall not be obliged to seek

recourse under such policy(ies) in preference to recourse against the Bidder or otherwise

to exhaust any other remedy in preference to the remedies available to in under the

Contract.

Other Conditions

The bidder shall make sure that the entire project along with the successful Final

Acceptance Test shall be completed within 6 months from the date of LOI.

The rates should be quoted exclusive of all the taxes and duties prevailing at the time of

submission of tenders in INR.

Financial model will be 30% of the quoted value for entire project will be paid after

successful clearing the FAT and rest 70% on quarterly basis in 20 equal installments.

The quarterly basis payment will be as per the Service level agreement at the end of

every quarter.

The first quarterly payment will be made only after the vendor has installed complete

system and video feeds start recorded to the as per the timeline and the installation has

been approved by the department and have functioned as per SLA.


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The subsequent quarterly payments will be made as per SLA and on a continuum basis.

The bidder shall define the applicable taxes and their rates separately in the commercial

proposal

The bid price quoted in consolidated commercial proposal format will only be

considered for financial evaluation.

The bidder shall quote for the components inclusive of all travel expenses, Lodging,

boarding or any other expenses incurred with respect to completion of the project.

The bidder shall quote the components inclusive of any other required components

other than mentioned in BOQ to complete the solution. The deviation in the BOQ shall

be included in the Technical Bid without any commercials.

Home Department, Government of Gujarat reserves the rights to analyse the deviation

and select the vendor accordingly.

Final rate inclusive of taxes shall be considered for financial score

To arrive at final value, all taxes payable including Gujarat VAT/CST and/or any other

applicable Tax will be considered.

Taxes shall be paid in accordance with the proposal but charging of the same should be

in accordance with the statutory provisions of applicable prevailing laws on the date of

the transaction. Unit price is exclusive of all taxes

Unit price should be inclusive of all discounts, levies, freight and insurance


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The bidder is required to elaborate every line item i.e. every solution shall contain the

respective components of the solutions.

Conditional proposals shall be summarily rejected.

Evaluation committee will examine the proposals to determine whether they are

complete and in order and if there are any computational errors.

Price bids determined to be responsive, will be checked by the evaluation committee.

The financial bid submitted by the bidder shall be treated as final. Where there is any

discrepancy, either between the amounts in figures and in words, or between the unit

rate and the line item total, the bid shall be treated as non-responsive and shall be

rejected.

The bidder shall be responsible for providing requisite bandwidth.

If there is a missing quotation for any item then the price of that component/

equipment/ services shall be put from the quotations of other bidder who has quoted

highest price for that component/equipment/ services.

The Bidder has to abide by the decisions of the committee.

The Bill of Quantity mentioned in this RFP is indicative. The bidder may change or

modify the components as per the technical solution proposed. The bidder is required

to propose deviation in the BOQ in the technical proposal so as to be evaluated

technically. Commercials for such technically evaluated and appropriate solutions shall

be furnished by the bidder when asked to submit the same.


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** The Quantities mentioned for the components to be supplied are indicative and may

vary at the time of actual order. The bidder may consider providing the equipment at same

rate if the required quantity varies.

*** The bidder is required to elaborate the line items as per the solution proposed.

**** The bidder may consider providing the equipment at same rate if the required

quantity varies

*****Third party agency here in this case is (n)Code Solutions.

*****


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SECTION 8: SERVICE LEVEL AGREEMENT


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Service Level Agreement

Purpose of this Agreement

The purpose of this SLA is to clearly define the levels of service to be provided by Successful

vendor to Home Department Govt. of Gujarat for the duration of this contract or until this SLA

has been amended. The benefits of this SLA are to:

Trigger a process that applies Home Department Govt. of Gujarat and Successful Vendor

management attention to some aspect of performance only when that aspect drops

below an agreed upon threshold, or target.

Makes explicit the performance related expectations on performance required by the

Home Department Govt. of Gujarat

Assist the Home Department Govt. of Gujarat to control levels and performance of

services provided by Successful Vendor

This SLA is between Successful Vendor and Home Department Govt. of Gujarat.

Description of Services Provided

Successful Vendor shall provide services as defined in Section - Scope of Work, in accordance to

the definitions and conditions as defined in the Section - General Condition of Contract,

Technical specification, and Special condition and terms of the contract.

Duration of SLA

This Service level agreement would be valid for entire period of contract. This SLA may be

reviewed and revised according to the procedures detailed in the Section SLA Change Control.


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Service Level Agreements and Targets

This section is agreed to by Home Department Govt. of Gujarat and Successful Vendor as the

key Successful Vendor performance indicator for this engagement. The following section

reflects the measurements to be used to track and report systems performance on a regular

basis. The targets shown in the following tables are for the period of contact or its revision

whichever is later.

Service Level Agreement Matrix - CSITMS Gujarat

Sr.

No.

Service

category Parameter

Service

level Validation Penalty

1

System

integration

Service and

project

implementation

Implementation

completion - final

acceptance testing

6 months

from the

date of

LOI / PO

Final

acceptance

test

certificate

0.5% per week max

up to 5% of total

Project value

2

Individual

camera

availability

100% of the

cameras should be

available

> =

99.5%

Reports

generated

from the

system

1% of the quarterly

payable amount for

every 0.25% less

downtime up to

99% uptime.

2% of the quarterly

payable amount for

every 0.25% less

downtime from

99% up to 98%.

3% of the quarterly

payable amount for


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every 0.25% less

downtime from

98% and below

uptime

3 CCTV video feed

recording

30 days from the

time of recording,

at all the recording

and storage

devices

> = 99.5

%

Reports

generated

from the

system

same as above

4

Automatic

Number plate

recognition

system

24 x 7 x 365 days

at all the location

> = 99.5

%

Reports

generated

from the

system

same as above

5

Red light

violation

detection system

During the interval

when the Traffic

Signal is working

at the traffic

junction 365 days

> = 99.5

%

Reports

generated

from the

system

same as above

7 Connectivity

availability

Connectivity

availability at all

the locations

> =

99.5%

Reports

generated

from the

system

same as above

8 Bandwidth

Bandwidth

availability from

location to the

control room and

> = 99.5

%

Reports

generated

from the

system

same as above


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control room to

the central control

and command

center

9 LAN

LAN availability

where ever

deployed

> = 99.9

%

Reports

generated

from the

system

same as above

10 Network

All individual

networking

equipment

availability

including but not

limited to routers,

switches etc.

> = 99.9

%

Reports

generated

from the

system

same as above

11 Storage system

All individual

network attached

storage, directly

attached storage,

the local storage

deployed and any

other media

where the feeds

are being stored

> = 99.9

%

Reports

generated

from the

system

same as above

12

Video

management

servers and

systems

All individual

servers including

but not limited to

the Data base,

Alarm, recording,

OS and application

servers procured

and installed by

> = 99.9

%

Reports

generated

from the

system

same as above


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the successful

bidder

13 Video Analytics

24 x 7 x 365 days

at all the location

wherever it is

deployed

> = 99.9

%

Reports

generated

from the

system

same as above

14 Electrical

solution

Power availability

at all the location

where ever it

required including

but not limited to

cameras, switches,

control room,

server, storage,

monitoring etc.

> = 99.9

%

Reports

generated

from the

system

same as above

15 Security services Firewall availability > = 99.9

%

Reports

generated

from the

system

same as above

16 Firewall rules

Firewall rules

update within 2

hours of approved

change

management

request

Up to 3

violation

Reports

generated

from the

system

1% of the quarterly

payable amount for

every Violation up

to 6 violations. 2%

of the quarterly

payable amount for

every violation up

to 9 violations. 3%

of the quarterly

payable amount for

every violation from


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10 violation and

onwards.

17

Antivirus, anti

spyware, anti

spam updates

Within 24 hours of

patch release.

Up to 3

violation

Reports

generated

from the

system

same as above

18 Help desk

resolution time

Security level

critical

Up to 3

violation

Reports

generated

from the

system

same as above

19 Help desk

resolution time

Security level

medium

Up to 5

violation

Reports

generated

from the

system

1% of the quarterly

payable amount for

every Violation up

to 10 violations. 2%

of the quarterly

payable amount for

every violation up


of the quarterly

payable amount for


16 violation and

onwards.

20 Help desk

resolution time Security level low

Up to 7

violation

Reports

generated

from the

system

1% of the quarterly

payable amount for

every Violation up


of the quarterly

payable amount for


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every violation up


of the quarterly

payable amount for


16 violation and

onwards.

21 Patch

management Critical patches

within 10

days of

patch

release

Reports

generated

from the

system

1% of the quarterly

payable amount for

every Day up to 12

days. 2% of the

quarterly payable

amount for every

Day up to 15 Days.

3% of the quarterly

payable amount for

every Day from 16

days onwards.

22 Patch

management

Non Critical

patches

within 15

days of

patch

release

Reports

generated

from the

system

1% of the quarterly

payable amount for

every Day up to 20

days. 2% of the

quarterly payable

amount for every

Day up to 25 Days.

3% of the quarterly

payable amount for

every Day from 26

days onwards.

23 Patch

management Optional patches

within 30

days of

patch

Reports

generated

from the

1% of the quarterly

payable amount for

every Day up to 35

days. 2% of the


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release system quarterly payable

amount for every

Day up to 40 Days.

3% of the quarterly

payable amount for

every Day from 41

days onwards.

24 Restore

Initiate restore

within 2 hours of

request

Up to 3

violation

Reports

generated

from the

system

1% of the quarterly

payable amount for

every Violation up

to 6 violations. 2%

of the quarterly

payable amount for

every violation up

to 9 violations. 3%

of the quarterly

payable amount for


10 violation and

onwards.

25 Data Center

All the critical

components

housed at control

room

>= 99.9%

Reports

generated

from the

system

1% of the quarterly

payable amount for

every 0.25% less

downtime up to

99.9 % uptime.

2% of the quarterly

payable amount for

every 0.25% less

downtime from

99.9 % up to 98%.

3% of the quarterly

payable amount for

every 0.25% less

downtime from


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98% and below

uptime

26

Control and

command center

- city level

All the critical

components

housed at control

room

>= 99.9%

Reports

generated

from the

system

same as above

27

Central Control

and command

center

All the critical

components

housed at Central

Control and

command center

>= 99.9%

Reports

generated

from the

system

same as above

28 Maintenance

Adequate and

competent

Manpower needs

to be deployed for

the maintenance

24 x 7 x 365 days

100%

Reports

generated

from the

system

same as above

i. The Penalty shall be calculated on a quarterly basis.

ii. If the SLAs drop below the lower limited specified for each component in the table

above, it will be governed by the event of default clause as specified under the

General Conditions of the RFP

iii. For any component/equipment if there is any fault in the equipment and the

equipment/component runs on the stand by/ hot swappable equipment, even


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though the availability is 100% that equipment will be considered down and liable

for penalty.

Uptime Calculation:

System Service uptime: {[(Actual Uptime in Hours + Scheduled Downtime in Hours) / Total No.

of Hours in a Quarter] x 100}

"Actual Uptime" means, of the Total Hours, the aggregate number of hours in any Quarter

during which each equipments, is actually available for use.

"Scheduled Downtime" means the aggregate number of hours in any month during which each

equipment, is down during total Hours, due to preventive maintenance, scheduled

maintenance, infrastructure problems or any other situation which is not attributable to

Successful Vendor’s (or Service provider's) failure to exercise due care in performing Successful

Vendor’s responsibilities.

The Home Department Govt. of Gujarat would provide a maximum of 04 hours of planned

downtime for the preventive maintenance (as part of scheduled downtime) per month per

equipment/service.

The downtime for scheduled maintenance (patch application, upgrades – OS, Database, etc.

would need to be mutually agreed between Utility and the Bidder. To reduce this time, various

maintenance activities can be clubbed together with proper planning.

"Total Hours" means the total hours over the measurement period i.e. one quarter of the year

(all number of days in that quarter of the year).

Downtime Calculation:

The recording of downtime shall commence at the time of registering the call with Successful

Vendor or Service Provider for any downtime situation for the equipment.


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Downtime shall end when the problem is rectified and the application/ service is available to

the user.

Down time will not be considered for following:

Pre-scheduled preventive maintenance and health checks (Scheduled Downtime).

Failover time (30 minutes) in case of cluster environment. Beyond which the service

would be considered to be not available and appropriate penalty shall be imposed on

the Successful Vendor.

If the utility elects to continue the operation of the machine / equipment, when a part of the

machine is giving problem and leading to downtime, the commencement of downtime shall be

deferred until the utility releases the machine / equipment to the bidder for remedial action.

Severity Definition chart:

Severity Description Time to

resolve

Response

time

Critical The system is unable to be used for normal

business activities. There is certainty of financial

loss to HOME DEPARTMENT GOVT. OF

GUJARAT.

90

Minutes

15

Minutes

Urgent There is a problem with part of the system,

which impacts on Home Department Govt. of

Gujarat’s decision making. No viable

workaround is available. There is a likelihood of

4 Hours 1 Hour


126

financial loss.

High The efficiency of users is being impacted, but

has a viable workaround.

6 hours 2 Hours

Medium

A low impact problem that affects the

efficiency of users but has a simple

workaround.

12 Hours 8 Hours

Low A fault, which has no particular impact on

processing of normal business activities.

One

Week

8 Hours

Breach of SLA

In case the Successful Vendor does not meet the service levels mentioned in this Appendix, for

three (3) continuous time-periods as specified in the relevant clause, the Home Department

Govt. of Gujarat will treat it as a case of breach of Service Level Agreement. The following steps

will be taken in such a case:-

Home Department Govt. of Gujarat issues a show cause notice to the Successful Vendor.

Successful Vendor should reply to the notice within three working days.

If the Home Department Govt. of Gujarat authorities are not satisfied with the reply, the

Home Department Govt. of Gujarat will initiate stricter penalty for the remaining period

of the contract.

If bidder fails to meet the SLA requirement and Home department terminates the

bidder for any reason, all the equipments and materials will be property of Home

Department.


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Exclusions

The Successful Vendor will be exempted from any delays or slippages on SLA parameters arising

out of following reasons:-

Delay in execution due to delay (in approval, review etc) from Home Department Govt.

of Gujarat’s side. Any such delays will be notified in written to the IT Team.

The video feed will be provided by a third party other than the successful vendor and

the Successful Vendor will monitor and report any problems on behalf of third party. If

Successful Vendor notifies and Home Department Govt. of Gujarat approves that the

delay or fault was due to the third party video feeds then such loss will not be

considered for tracking Successful Vendor’s SLA parameters.

Monitoring and Auditing

Team of Home Department Govt. of Gujarat and its consultant will review the performance of

Successful Vendor against the SLA parameters each quarter, or at any periodicity defined in the

contract document. The review / audit report will form basis of any action relating to imposing

penalty or breach of contract. Any such review / audit can be scheduled or unscheduled. The

results will be shared with the Successful Vendor as soon as possible. Home Department Govt.

of Gujarat reserves the right to appoint a third-party auditor to validate the SLA.

Reporting Procedures

The Successful Vendor’s representative will prepare and distribute SLA performance reports in

an agreed upon format by the 10th working day of subsequent quarter of the reporting period.

The reports will include “actual versus target” SLA performance, a variance analysis and


128

discussion of appropriate issues or significant events. Performance reports will be distributed to

the Home Department Govt. of Gujarat and consultant team.

Issue Management Procedures

1. General

This process provides an appropriate management structure for the orderly consideration and

resolution of business and operational issues in the event that quick consensus is not reached

between Home Department Govt. of Gujarat and Successful Vendor. It is expected that this pre-

defined process will only be used on an exception basis if issues are not resolved at lower

management levels.

2. Issue Management Process

Either Home Department Govt. of Gujarat or Successful Vendor may raise an issue by

documenting the business or technical problem, which presents a reasonably objective

summary of both points of view and identifies specific points of disagreement with

possible solutions.

Home Department Govt. of Gujarat and the Successful Vendor’s representative will

determine which committee or executive level should logically be involved in resolution.

A meeting or conference call will be conducted to resolve the issue in a timely manner.

The documented issues will be distributed to the participants at least 24 hours prior to

the discussion if the issue is not an emergency requiring immediate attention.

Management of Home Department Govt. of Gujarat and Successful Vendor will develop

a temporary, if needed, and the permanent solution for the problem at hand. The

Successful Vendor will then communicate the resolution to all interested parties.


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In the event a significant business issue is still unresolved, the arbitration procedures

described in the Contract will be used.

SLA Change Control

1. General

It is acknowledged that this SLA may change as Home Department Govt. of Gujarat’s needs

evolve over the course of the contract period. As such, this document also defines the following

management procedures:

1. A process for negotiating changes to the SLA.

2. An issue management process for documenting and resolving particularly difficult

issues.

3. Home Department Govt. of Gujarat and Successful Vendor management escalation

process to be used in the event that an issue is not being resolved in a timely manner.

Any changes to the levels of service provided during the term of this agreement will be

requested, documented and negotiated in good faith by both parties. Either party can request a

change. Changes will be documented as an addendum to this document and consequently the

contract.

2. SLA Change Process

Both the parties may amend this SLA by mutual agreement in accordance. Changes can be

proposed by either party. Normally the forum for negotiating SLA changes will be Home

Department Govt. of Gujarat’s monthly review meetings.


130

3. Version Control

All negotiated SLA changes will require changing the version control number. As appropriate,

minor changes may be accumulated for periodic release (e.g. every quarter) or for release when

a critical threshold of change has occurred.

Management Escalation Procedures

The purpose of this escalation process is to provide a quick and orderly method of notifying

both parties that an issue is not being successfully resolved at the lowest possible management

level. Implementing this procedure ensures that Home Department Govt. of Gujarat and

Successful Vendor management are communicating at the appropriate levels. Escalation should

take place on an exception basis and only if successful issue resolution cannot be achieved in a

reasonable time frame.

1. All issues would be raised to the project management team, which is completely

responsible for the day to day aspects of the implementation. The project management

team shall classify the issues based on their severity level and resolve them within

appropriate timelines.

2. If project management team is unable to resolve an issue, the issue would be escalated

to the top management with options/ risks detailed for decision. Top management will

make decisions based on the options/ risks presented by the IT team.

3. In case one or both the parties are unsatisfied with the decision of the top management

of the Home Department Govt. of Gujarat, the dispute will be resolved as specified in

clause of Section General Condition of Contract.


131

SECTION 9: FORMATS TO RESPOND TO THE BID -

COMMERCIAL BIDS


132

Commercial Bid Details

AS PER THE DETAILS AVAILABLE AT www.nprocure.com



133

SECTION 10: ANNEXURE AND LOCATION DETAILS


134

ANNEXURE 1 COVERING LETTER (On bidder’s letterhead)

Date: dd/mm/yyyy

To, Home Department, Block – II, Sachivalaya, Gandhinagar. Sir, We, the undersigned, offer to provide the services for the following assignment in accordance with your tender enquiry no…………………………………………………. dated ……….….: “____________________________________________________________________________________” We are hereby submitting our proposal for the assignment, which includes the Technical Proposal and the Financial Proposal sealed under separate envelopes. Each page of the proposal has been signed by the Authorized Signatory. If negotiations are proposed, at any stage we undertake to negotiate on the basis of the proposed solution. Our Proposal is binding upon us and subject to the modifications resulting from contract negotiations. We understand that you are not bound to accept any Proposal you receive. Yours sincerely,

Authorized Signatory:

Name and Title of Signatory: Name of the Firm: Address:

Encl.:


135

ANNEXURE 2 Bidder’s Profile

(Similar Work Experience) (To be submitted along with the Technical Bid)

1. Assignment Name and Description:

2. Name and address of the client:

3. (i) Details of the Assignment (ii) Duration of assignment

4. Start Date and Completion Date (Month/Year):

5. Approximate Contract Value (in Current Indian Rs.):

6. Present status of project and type of involvement of bidder in project

7. Litigation during and after contract on bidder or consortium partner must be mentioned along with details

Name :________________ In the capacity of :________________ Signed :________________ Duly authorized to sign the Authorization for and on behalf of Date :________________

[Signature] - [Company Seal]


136

ANNEXURE 3 Brief Introduction to System Offered

(To be submitted along with Technical Bid)

(Please provide brief introduction and detailed description of the solution proposed, system

suggested along with technology being offered and products that shall be used for the project

along with the detailed PERT chart for the project execution.)




137

ANNEXURE 4 METHODOLOGY AND SCALABILITY

(To be submitted along with the Technical Bid)


138

ANNEXURE 5 Company Turnover Details

Last Three Years’ Turnover

(Rupees In Crores)

Year Turnover




139

ANNEXURE 6 Technical Proposal Submission Sheet

(On bidder’s letterhead) Date: RFP No.:

To, Home Department, Block – II, Sachivalaya, Gandhinagar. We, the undersigned, declare that: A. We have examined and have no reservations to the Bidding Document RFP Identification

no.________________________, including Addenda No. (if Any): B. We offer to supply in conformity with the Bidding Document and in accordance with the

delivery schedule, the following Goods and Related Services: C. Our Bid shall be valid for a minimum period of 180 days from the opening date of financial

Bid and it shall remain binding upon us and may be accepted at any time before the expiration of that period;

D. If our Bid is accepted, we commit to obtain a Performance Security Bank guarantee for

the amount of 10 percent of the Contract Price for the due performance of the Contract. E. We are not participating, as Bidders, in more than one Bid in this bidding process in

accordance with the Bidding Document; F. Our firm, its affiliates or subsidiaries, including any sub-contractors or suppliers for any part

of the Contract, has not been declared ineligible by any Government body; G. We understand that this Bid, together with your written acceptance thereof included in

your notification of award, shall constitute a binding contract between us, until a formal Contract is prepared and executed.


140

We understand that you are not bound to accept the best evaluated bid or any other bid that you may receive.

Name__________________________________________________________________ In the capacity of ________________________________________________________ Signed_________________________________________________________________ Duly authorized to sign the Bid for and on behalf of_____________________________ Date



141

ANNEXURE 7 Manufacturer’s Authorization

(This letter of authority should be on the letterhead of the concerned manufacturer and should be

signed by a person competent and having the power of attorney to bind the manufacturer.) Date: RFP No.:

To, Home Department, Block – II, Sachivalaya, Gandhinagar. WHEREAS___________________________________________________ who are official manufacturers of ____________________________________________________ having factories at _______________________________________________________________ do hereby authorize ____________________________________________________ to submit a Bid in relation to the Invitation for Bids indicated above, the purpose of which is to provide the following Goods, manufactured by us ______________________________ and to subsequently negotiate and sign the Contract. We hereby extend our full guarantee and warranty in accordance with Clause ----- of the Section-----, with respect to the Goods offered by the above firm in reply to this Invitation for Bids. If Bidder/Service provider/System Integrator fails to give support for the supplied line items under this RFP, we will provide onsite comprehensive warranty support to Home Department, GoG. Name :________________ In the capacity of :________________ Signed :________________ Duly authorized to sign the Authorization for and on behalf of Date :________________



142

ANNEXURE 8

Certificate as to Corporate Principal

CERTIFICATE AS TO CORPORATE PRINCIPAL

(To be signed by any of Board Directors or Company Secretary) (To be accompanied along with requisite copy of the board resolution)

I _______________________ certify that I am _________________ of the Company under the laws of _____________________ and that __________________ who signed the above tender is authorized to bind the Company / Firm by authority of its governing body. Signature: _________________ Full Name: _________________ Address: _________________



143

ANNEXURE 9 PERFORMANCE BANK GUARANTEE FORMAT


144

ANNEXURE 10 Bank Guarantee Format for Earnest Money Deposit


145

ANNEXURE 11 Format for Equipment Details

Sr. No

Item Description / Functionality Specification

Origin Country

Manufacturing Country

Make and Model Quantity

This format needs to be submitted for each equipment mentioned in BoQ. Please provide datasheet of the suggested equipments. Name :________________ In the capacity of :________________ Signed :________________ Duly authorized to sign the Authorization for and on behalf of Date :________________



146

ANNEXURE 12 Organization Details

Name of Organization

Details of Primary Contact Person

Name

Designation

Address

Telephone No.

Fax No.

E-Mail:

Details of Secondary Contact Person

Name

Contact Person

Designation

Address

Telephone No.

Fax No.

E-Mail:

Office Addresses

Ahmedabad


147

Vadodara

Gandhinagar

Team Detail

Sr. No. NAME AREA OF EXPERTISE POSITION HELD

Organization Chart

Format for Curriculum Vitae (CV) of Proposed Staff

(Separate sheet for each professional)

Proposed Position

Name of Firm

Name of Staff and Nationality

Profession

Date Of Birth

Years with Firm/ entity

Key Qualifications and Experience


148

Membership in Professional Societies etc.

Details of task Assigned




149

ANNEXURE 13 PROJECT SCHEDULE

(PERT chart to be furnished by Bidder along with company seal and signature)


150

ANNEXURE 14 UNDERTAKING OF BLACKLISTING

Date:

To, Home Department, Block – II, Sachivalaya, Gandhinagar.

Sir,

In response to the tender Reference No: _______________ I as an owner/Partner/Director

of <<Name of Bidder>>, I/We hereby declare that <<Name of Bidder>>, is having

unblemished past record and was not declared ineligible for corrupt and fraudulent

practices, involved in scam, PARA in public account committee or CAG audit and/or blacklisted

either indefinitely or for a particular period of time by any government organization in

India.

Yours sincerely,




151

ANNEXURE 15 UNDERTAKING OF TRAINING MANPOWER

Date


Sir,


of <<Name of Bidder>>, I/We hereby declare that I/We/Our Company <<Name of Bidder>>

Will train manpower of client as and when needed by client/Authority during the tenure of

project, and I/We will furnish help manual for the entire system with FAQ and general

troubleshooting guide.

Yours sincerely,




152

ANNEXURE 16 CHECK LIST

(Submit in hard copy as described format at (n)procure e-tendering portal)


153

ANNEXURE 17 UNDERTAKING OF ESTABLISHMENT OF OFFICE


Sir,


of <<Name of Bidder>>, I/We hereby declare that I/We are having offices at all three

locations(Ahmedabad, Vadodara and Gandhinagar) in Gujarat and if we do not have any local

office than we confirm to establish office within 15 days from the date of issuing Work Order.

Yours sincerely,




154

ANNEXURE 19 Consortium Member’s Profile

(Details to be furnish for all consortium partners)

Sr. No Particulars Details

1 Name of the Firm

2

Registered Office Address

Telephone Number

Fax Number

e-mail

3 Correspondence Address

4

Details of Contact person

(Name, designation, address)

Telephone Number

Fax Number

e-mail

5

Is the firm a registered company? If yes, submit documentary

proof.

Year and Place of the establishment of the Company


155

6 Former name of the company, if any.

7 Is the firm registered with Commercial Tax department? If

yes, submit valid sales tax registration certificate.

8

Is the firm registered for service tax with Central Excise

Department (Service Tax Cell)? If yes,

Submit valid service tax registration certificate.

9 Is the firm registered under Labour Laws Contract Act? If yes,

submit valid registration certificate.

10

Attach the organizational chart showing the structure of the

organization including the names of the directors and the

position of the officers.

Total number of employees

11 Are you registered with any Government/ Department/

Public Sector Undertaking (if yes, give details)

12

How many years has your organization been in business

under your present name? What were your fields when you

established your organization?

When did you add new fields (if any)?

13 What type best describes your firm? (documentary proof to

be submitted)


156

· Manufacturer

· Supplier

· System Integrator

· Consultant

· Service Provider (pl. specify details)

· Software Development

· Total solution provider (Design, Supply, Integration, OandM)

· IT Company

14 Number of Offices / Project Locations

15

Do you have a local representation /office in Gujarat? If so,

please give the address and the details of staff, infrastructure

etc in the office and no. of years of operation of the local

office

16

Please give details of Key Technical and Administrative staff

who will be involved in this project, their role in the project,

their Qualifications and experience and the certification

obtained. (documentary proof to be submitted)

17 List the major clients with whom your organization has been/

is currently associated.

19 Were you ever required to suspend a project for a period of

more than three months continuously after you started? If


157

so, give the names of project and reasons for the same.

18

Have you in any capacity not completed any work awarded to

you? (If so, give the name of project and reason for not

completing the work)

19 In how many projects you were imposed penalties for delay?

Please give details.

20

Have you ever been denied tendering facilities by any

Government/ Department/ Public sector Undertaking? (Give

details)



(Bidder)



(Consortium Partner)


158

Annexure – 20

Schedule of Rates (To be submitted in separate sealed envelope mentioning “Do not open before online commercial bid opening”)

Schedule of Rates for 5 years

Sr. No. Item description Unit Quantity

Unit Price for SITC of individual location In Rs. (Inclusive of all

except Taxes as applicable) with 5 years warranty

Nature of tax & rate of

tax

Tax Amount

In Rs.

Total Amount

In Rs.

A Ahmedabad City

AH-1 SITC of BOQ for Location Akhbar nagar Cross

Road (Cross Road ) Describe at ANNEXURE - 21 of RFP

Lot 1

AH-2 SITC of BOQ for Location IIM Cross Road (Cross

Road ) Describe at ANNEXURE - 21 of RFP Lot 1

AH-3 SITC of BOQ for Location Helmet Cross Road

(Cross Road ) Describe at ANNEXURE - 21 of RFP Lot 1

AH-4 SITC of BOQ for Location AEC Cross Road (Cross


AH-5 SITC of BOQ for Location Vishala T (Cross Road )

Describe at ANNEXURE - 21 of RFP Lot 1

AH-6 SITC of BOQ for Location Anjali Cross Roads



159





tax

Tax Amount

In Rs.

Total Amount

In Rs.

AH-7 SITC of BOQ for Location Paldi Cross Road (Cross


AH-8 SITC of BOQ for Location Old Wadaj Circle (Cross


AH-9 SITC of BOQ for Location RTO Circle (Cross Road )


AH-10 SITC of BOQ for Location Janpath T (Cross Road )


AH-11 SITC of BOQ for Location Khamasa Cross Road


AH-12 SITC of BOQ for Location Raipur Cross Road


AH-13 SITC of BOQ for Location Sarangpur Circle (Cross


AH-14 SITC of BOQ for Location Prem Darwaja (Cross


AH-15 SITC of BOQ for Location Delhi Darwaja (Cross


AH-16 SITC of BOQ for Location CTM (Cross Road )


AH-17 SITC of BOQ for Location Soni ni Chali Cross Road (Cross Road ) Describe at ANNEXURE - 21 of RFP

Lot 1


160





tax

Tax Amount

In Rs.

Total Amount

In Rs.

AH-18 SITC of BOQ for Location Naroda Patiya (Cross


AH-19 SITC of BOQ for Location Nehrunagar Circle


AH-20 SITC of BOQ for Location Vijay cross roads (Cross


AH-21 SITC of BOQ for Location Thaltej Circle (Cross


AH-22 SITC of BOQ for Location Pakwan Cross Road


AH-23 SITC of BOQ for Location Iscon Cross Road


AH-24 SITC of BOQ for Location Apsara cinema circle


AH-25 SITC of BOQ for Location ST Circle (Cross Road )


AH-26 SITC of BOQ for Location Manasi cross roads


AH-27 SITC of BOQ for Location Rakhiyal cross roads


AH-28 SITC of BOQ for Location Jamalpur circle (Cross



161





tax

Tax Amount

In Rs.

Total Amount

In Rs.

AH-29 SITC of BOQ for Location Danilimda cross roads (Cross Road ) Describe at ANNEXURE - 21 of RFP

Lot 1

AH-30 SITC of BOQ for Location Juhapura Cross roads


AH-31

SITC of BOQ for Location Visat teen Rasta (Cross Road ) Describe at ANNEXURE - 21 of

RFP

Lot 1

AH-32

SITC of BOQ for Location Chiman bhai Bridge (Cross Road ) Describe at ANNEXURE - 21 of

RFP

Lot 1

AH-33

SITC of BOQ for Location Jashodanagar Char Rasta (Cross Road ) Describe at ANNEXURE -

21 of RFP

Lot 1

AH-34

SITC of BOQ for Location Khokhara Circle (Cross Road ) Describe at ANNEXURE - 21 of

RFP

Lot 1

AH-35

SITC of BOQ for Location Pushpakunj Circle , Nr. IDBI Bank, Maninagar (Cross Road )

Describe at ANNEXURE - 21 of RFP

Lot 1

AH-36

SITC of BOQ for Location Civil Hospital, Shahibaug (Cross Road ) Describe at

ANNEXURE - 21 of RFP

Lot 1

AH-37 SITC of BOQ for Location Navi High Court

(Cross Road ) Describe at ANNEXURE - 21 of Lot 1


162





tax

Tax Amount

In Rs.

Total Amount

In Rs.

RFP

AH-38

SITC of BOQ for Location Chokha Bazar, Kalupur Circle (Cross Road ) Describe at


Lot 1

AH-39

SITC of BOQ for Location Saraspur Char Rasta (Cross Road ) Describe at ANNEXURE -

21 of RFP

Lot 1

AH-40

SITC of BOQ for Location Ghee Kanta Court, Mirzapur (Cross Road ) Describe at


Lot 1

AH-41 SITC of BOQ for Location Gota (Cross Road )


AH-42 SITC of BOQ for Location Shivaranjini (Cross


AH-43

SITC of BOQ for Location Shyamal Char Rasta (Cross Road ) Describe at ANNEXURE - 21 of

RFP

Lot 1

AH-44 SITC of BOQ for Location Income Tax Junctions (No Tolerance) Describe at ANNEXURE - 21 of

RFP Lot 1

AH-45 SITC of BOQ for Location Narol Circle (Entry-Exit

No Tolerance ) Describe at ANNEXURE - 21 of RFP

Lot 1


163





tax

Tax Amount

In Rs.

Total Amount

In Rs.

AH-46 SITC of BOQ for Location Sabarmati Railway

bridge Describe at ANNEXURE - 21 of RFP Lot 1

AH-47 SITC of BOQ for Location Airport T

(Strategic(Traffic)) Describe at ANNEXURE - 21 of RFP

Lot 1

AH-48 SITC of BOQ for Location Shahibaug Under

Bridge T (Strategic(Traffic)) Describe at ANNEXURE - 21 of RFP

Lot 1

AH-49 SITC of BOQ for Location Vijlighar


Lot 1

AH-50 SITC of BOQ for Location Hatkeshwar Circle


Lot 1

AH-51 SITC of BOQ for Location Memco Circle


Lot 1

AH-52 SITC of BOQ for Location Vastrapur Talav


Lot 1

AH-53 SITC of BOQ for Location Circuit House Annex (Strategic(Locations)) Describe at ANNEXURE -

21 of RFP Lot 1

AH-54 SITC of BOQ for Location Shahpur Rangila

(Strategic(Locations)) Describe at ANNEXURE - 21 of RFP

Lot 1


164





tax

Tax Amount

In Rs.

Total Amount

In Rs.

AH-55 SITC of BOQ for Location Tambu Chowkey

(Strategic(Locations)) Describe at ANNEXURE - 21 of RFP

Lot 1

AH-56

SITC of BOQ for Location Geeta mandir ST Stand (Strategic(Locations)) Describe at


Lot 1

AH-57 SITC of BOQ for Location Jhundal Circle (Entry-

Exit) Describe at ANNEXURE - 21 of RFP Lot 1

AH-58 SITC of BOQ for Location Tapovan Cirlce (Entry-


AH-59 SITC of BOQ for Location Mother Dairy Cirlce

(Entry-Exit) Describe at ANNEXURE - 21 of RFP Lot 1

AH-60 SITC of BOQ for Location Nana Chiloda (Entry-


AH-61 SITC of BOQ for Location Dehgam Cirlce (Entry-


AH-62 SITC of BOQ for Location Dastan Cirlce (Entry-


AH-63 SITC of BOQ for Location Nikol Chokdi (Entry-


AH-64 SITC of BOQ for Location Odhav (Entry-Exit)


AH-65 SITC of BOQ for Location Vastral Chokdi (Entry-



165





tax

Tax Amount

In Rs.

Total Amount

In Rs.

AH-66 SITC of BOQ for Location National Highway 1 Toll


AH-67 SITC of BOQ for Location Vinjol (Entry-Exit)


AH-68 SITC of BOQ for Location Aslali Circle (Entry-Exit)


AH-69 SITC of BOQ for Location Kamod Circle (Entry-


AH-70 SITC of BOQ for Location Bakrol (Entry-Exit)


AH-71 SITC of BOQ for Location Hajrat Sher Ali Dargah (Entry-Exit) Describe at ANNEXURE - 21 of RFP

Lot 1

AH-72 SITC of BOQ for Location Sanathal Circle (Entry-


AH-73 SITC of BOQ for Location Ujala Circle (Entry-Exit)


AH-74 SITC of BOQ for Location Sannand Circle (Entry-


AH-75 SITC of BOQ for Location Sannand T towards

sarkhej (Entry-Exit) Describe at ANNEXURE - 21 of RFP

Lot 1

AH-76 SITC of BOQ for Location Karnavati T (Entry-Exit)



166





tax

Tax Amount

In Rs.

Total Amount

In Rs.

AH-77 SITC of BOQ for Location Between Shilaj & Bopal


AH-78 SITC of BOQ for Location Bopal Cirlce (Entry-Exit)


AH-79 SITC of BOQ for Location Shilaj Circle (Entry-Exit)


AH-80 SITC of BOQ for Location Science City Circle


AH-81 SITC of BOQ for Location Ognaj Circle (Entry-


AH-82 SITC of BOQ for Location Vaishnodevi Circle


AH-83 SITC of BOQ for Location Control Room

(Ahmedabad) Describe at Section – 6 of this RFP Lot 1

AH-84 SITC of BOQ for Location Challan Room

(Ahmedabad) Describe at Section – 6 of this RFP Lot 1

Total Cost of Ahmedabad City

B Gandhinagar City

GN-1 SITC of BOQ for Location Opposite to

Sachivalay's Gate No-1 (Traffic Junction) Describe at ANNEXURE - 21 of RFP

Lot 1


167





tax

Tax Amount

In Rs.

Total Amount

In Rs.

GN-2 SITC of BOQ for Location At Minister's Residence

(Opposite to Entry gate Corner) (Traffic Junction) Describe at ANNEXURE - 21 of RFP

Lot 1

GN-3 SITC of BOQ for Location Chiloda Cricle (Traffic

Junction) Describe at ANNEXURE - 21 of RFP Lot 1

GN-4 SITC of BOQ for Location Indroda Circle (Ch-0)

(Traffic Junction) Describe at ANNEXURE - 21 of RFP

Lot 1

GN-5 SITC of BOQ for Location Kh - 0 (Sargasan

Chokdi) (Traffic Junction) Describe at ANNEXURE - 21 of RFP

Lot 1

GN-6 SITC of BOQ for Location Akshar Dham - Boraj

Tran Rasta (Traffic Junction) Describe at ANNEXURE - 21 of RFP

Lot 1

GN-7 SITC of BOQ for Location Control Room

(Gandhinagar) Describe at Section – 6 of this RFP Lot 1

GN-8 SITC of BOQ for Location Challan Room

(Gandhinagar) Describe at Section – 6 of this RFP Lot 1

Total Cost of Gandhinagar City

C Vadodara City

VAD-1 SITC of BOQ for Location Sardar Estate Char

Rasta (Kisanwadi) Describe at ANNEXURE - 21 of RFP

Lot 1


168





tax

Tax Amount

In Rs.

Total Amount

In Rs.

VAD-2 SITC of BOQ for Location Manek Park Circle

(Karelibuag) Describe at ANNEXURE - 21 of RFP Lot 1

VAD-3 SITC of BOQ for Location Sangam Char Rasta

(Karelibuag) Describe at ANNEXURE - 21 of RFP Lot 1

VAD-4 SITC of BOQ for Location Mujmahuda (Teen)

Three Rasta (J.P.Road) Describe at ANNEXURE - 21 of RFP

Lot 1

VAD-5 SITC of BOQ for Location Manisha Char Rasta (J.P.Road) Describe at ANNEXURE - 21 of RFP

Lot 1

VAD-6 SITC of BOQ for Location Harinagar water tank

char rasta (Gotri) Describe at ANNEXURE - 21 of RFP

Lot 1

VAD-7 SITC of BOQ for Location Natubhai Circle (Gotri)


VAD-8 SITC of BOQ for Location Amitnagar (Karelibaug)


VAD-9 SITC of BOQ for Location Nagarwada Char Rasta (Karelibaug) Describe at ANNEXURE - 21 of RFP

Lot 1

VAD-10

SITC of BOQ for Location Market Char Rasta (Navapura) Describe at ANNEXURE - 21 of RFP

Lot 1

VAD-11

SITC of BOQ for Location Control Room (Vadodara) Describe at Section – 6 of this RFP

Lot 1

VAD-12

SITC of BOQ for Location Challan Room (Vadodara) Describe at Section – 6 of this RFP

Lot 1


169





tax

Tax Amount

In Rs.

Total Amount

In Rs.

Total Cost of Vadodara City

Cost Summary

Sr. No.

Item Total Cost for 5 years Without Tax (In Rs.)

Tax (In Rs.)

Total Amount with Tax (In Rs.)

1 Total Cost for Ahmedabad City

2 Total Cost for Gandhinagar City

3 Total Cost for Vadodara City

GRAND TOTAL (In Rs.)


170

Set Prices for Outright Purchase

Set -1 BOQ for Unit Price (Considering OUTRIGHT PURCHASE)

Item

No. Item

Make

and

Model

Unit Price In

Rs. (Inclusive

of all except

Taxes as

applicable)

with 1 year

warranty

(In Rs.)

Tax

in %

Total

Amount

(without

Taxes ) in

Rs. with 1

year

warranty

(In Rs.)

Total Tax

Amount

(In Rs.)

Total

Amount

(In Rs.) Nature

of tax

and rate

of tax

A

1 2 MP Fixed Outdoor Camera

2 2 MP PTZ camera minimum 18 X

Zoom

3 Context camera (3 MP)

4 Camera for ANPR (2 MP)

5 IR illuminator

6 Magnetic Probe – Set

7 VMS License

8 RLVD License

9 ANPR License


171

10 Lateral Pole having 6 meter height

OR Outreach pole

11 Junction box

12 Full Gantry

B

1 UPS 6 KVA with 4 Hrs backup

2 Local switch- 24 Port

C

1 IP 55 Grade enclosure below each

Gantry

2 Local Storage / Connectivity Box with

Air conditioning for each location

D

Challan dispatching

E Control Room

1

Data Center Build 2000 Sq Feet

Precision Air Conditioners

Access Control

Fire detection and suppression

Internal CCTV

Civil works

Floor strengthening

Raised flooring

etc.

2 Servers


172

Video Servers

Storage control Systems and

Network Switches

Monitoring and management servers

Access Control System

Challan processing Servers

( All servers with proper redundancy

)

3

Storage

Video, Challan, Historical Data,

Evidence data, etc. All feeds to be

stored for 30 days, others to be

stored as required till compliance

requirements

4

12 people Seating

Large Desk to house 4 monitors, 2

telephones, 1 microphone, drawers,

etc.

High end PC with multiple dual video

out cards for connecting 4 LCDs

panels

Ergonomic Chairs

Civil Works

Comfort Air Conditioning

Access control systems


173

EPABX and other connectivity,

Internal networking, etc.

5 3x4 matrix Video Wall


174

Set – 2 BOQ for Modules

Type - A (02 PTZ and 02 Fixed with IR)

Item No.

Item Quantity Make and

Model

Unit Price In Rs. (Inclusive of

all except Taxes as

applicable) with 1 year warranty

Tax in %

Total Amount (without

Taxes ) in Rs. with 1 year warranty

Total Tax

Amount In Rs.

Total Amount

In Rs.

Nature of tax and rate of

tax

A Equipments

1 2 MP Fixed Outdoor Camera 2


3 IR illuminator 2

4 VMS License 4

5

Lateral Pole having 6 meter height OR Outreach pole 4

6 Junction box 4

B Miscellaneous

1 UPS with 4 Hrs backup 1


Bandwidth


175

2

Minimum 34 Mbps bandwidth with all required accessories from the field location to respective City Control Room

1

3

Supply, Installation, Testing, Commissioning, Documentation and supply of all required components, equipments, junction box, shelter, sub components including but not limited to cabling work, patch cords, digging, liaison with Government bodies, approvals permission, ROW etc. for complete working system as per scope of work and requirement specified in tender document (Lot)

1

Total

Type - B (04 PTZ and 08 Fixed with IR)


176

Item No.


Model

Unit Price In Rs. (Inclusive of all except

Taxes as applicable) with 1 year warranty

Tax in %



Total Tax

Amount In Rs.

Total Amount

In Rs.

Nature of tax and

rate of tax

A Equipments



3 IR illuminator 8

4 VMS License 12

5


6 Junction box 12

B Miscellaneous -



Total

1


177

2

Minimum 102 Mbps bandwidth with all required accessories from the field location to respective City Control Room.

3


1

Total

Type - C (01 PTZ )


178

Item No.


Model



Tax in %



Total Tax

Amount In Rs.

Total Amount

In Rs.

Nature of tax and

rate of tax

A Equipments


2 VMS License 1

3


4 Junction box 1

B Miscellaneous


2 Local switch- 24 port 1

Bandwidth

1

1

2

Minimum 8.5 Mbps bandwidth with all required accessories from the field location to respective City Control Room

1


179

3


1

Total

Type - D (1Fixed with IR)

Item No.


Model


Taxes as applicable) with 1 year

Tax in %



Total Tax

Amount In Rs.

Total Amount

In Rs.

Nature of tax and rate of

tax


180

warranty

A Equipments


2 IR illuminator 1

3 VMS License 1

4


5 Junction box 1

B Miscellaneous


2 Local switch- 24 port 1 Bandwidth

1

1

2


1


181

3


1

Total

TYPE - E : ANPR, RLVD, Surveillance(4 PTZ) - All direction, considering 2 lanes per direction


182

Item No.


Model



Tax in %

Total Amount (without Taxes ) in Rs. with 1

year warranty

Total Tax

Amount In Rs.

Total Amount

In Rs.

Nature of tax and

rate of tax




3 IR illuminator 12

4 Magnetic Probe - Set 4

5 RLVD License 8


7 ANPR License 8

8 Full Gantry 4



2 VMS License 16


4 Junction box 4

C Enclosure


183


2

Local Storage / Connectivity Box with Air conditioning for each location 1

G Miscellaneous



Bandwidth

2


1

3

Supply, Installation, Testing, Commissioning, Documentation and supply of all required components, equipments, junction box, shelter, sub components including but not limited to cabling work, patch cords, digging, liaison with Government bodies, approvals permission, ROW

1


184

etc. for complete working system as per scope of work and requirement specified in tender document (Lot)

Total

Type - F : ANPR, Surveillance (02 PTZ) All direction, considering 2 lanes per direction

Item No.


Model



Tax in %



Total Tax

Amount In Rs.

Total Amount

In Rs.

Nature of tax and

rate of tax




3 IR illuminator 12

4 IP 55 Grade enclosure below each Pole - Small 4

5 ANPR License 8


185

6 Full Gantry 4



2 VMS License 14

3


4 Junction box 4

C Enclosure


2


D Miscellaneous



Bandwidth

1

1

2


1


186

3


1

Total

Type - G : ANPR-(01 Direction), Surveillance (01 PTZ + 02 Fixed)

Item No.


Model



Tax in %



Total Tax

Amount In Rs.

Total Amount

In Rs.

Nature of tax and

rate of tax


187




3 IR illuminator 3

4 IP 55 Grade enclosure below each Pole - Small 4

5 ANPR License 2

6 Full Gantry 1




3 IR illuminator 2

4 VMS License 6

5


6 Junction box 4

C Enclosure


2


D Miscellaneous


188


2 Local switch- 24 port 1

Bandwidth

1

1

2


1

3

Supply, Installation, Testing, Commissioning, Documentation and supply of all required components, equipments, junction box, shelter, sub components including but not limited to cabling work, patch cords, digging, liaison with Government bodies, approvals permission, ROW etc. for complete working system as per scope of work and requirement specified in tender

1


189

document (Lot)

Total

Terms and Conditions for outright purchase:

1. Bidders shall quote Unit Prices of all the Components mentioned above. The unit price quote of the component shall be

inclusive of 1 year warranty support.

2. Based on the Component wise L1 rates discovered, bidders shall be asked to match L1 rates in each component category. The

bidder who matches the L1 rates shall be empanelled.

3. This empanelment of rates is for the implementation of the modules/Set (as mentioned in the RFP) at the junctions in the cities

across the Gujarat State.

4. The purchase of Components, may be for the Junctions in the cities other than 4 cities (i.e. Ahmedabad, Vadodara and

Gandhinagar), shall be made as per the standard modules defined in the RFP and the Rates shall be calculated based on the L1 unit

rates of the components.

5. The Purchase can be made from any of the empanelled bidders

6. Rates quoted below shall be valid for 365 days from the date of FAT. Vendor shall provide fresh rate in the beginning of every

year with a validity of 365 days. Vendor shall be bounded to provide material as per the quoted rates during the year. After

completion of first year rate contract Home Department is free for rediscovery of prices through tender. The Home department,

Government of Gujarat or the evaluation committee reserves the right for negotiation with the bidders.

7. Home Department may any time purchase any items in any quantity from the above list, for expansion during the tenure of rate

contract.


190

8. Standard SLA and other terms and condition as mentioned in the RFP will be applicable for the outright purchase except

warranty.

9. Payment terms and Condition and security deposit will be as per the work order at the time of placing order.


191

Annexure – 21 Location Details

With

Site Map and BOQ (Separate file attached named as

Location Details Part 1 and Location Details Part 2)

request for proposals forrev)22082013.pdf · email: [email protected] this tender document is not...

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