request for proposal for print, scan and copy … · 2020. 4. 27. · page 1 of 75 request for...

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Page 1 of 75 REQUEST FOR PROPOSAL FOR PRINT, SCAN AND COPY EQUIPMENT, MANAGED PRINT SOLUTIONS, AND RELATED PRODUCTS AND SERVICES EDUCATION SERVICE CENTER, REGION 10 400 E Spring Valley Rd Richardson, TX 75081 Telephone: (972) 348-1110 Publication date 01/31/2020 Product or service Print, Scan and Copy Equipment, Managed Print Solutions, and Related Products and Services RFP # EQ-013120-02 Proposal due date 03/12/2020 Proposal submittal location https://region10.bonfirehub.com/portal/?tab=login Principle contract officer Clint Pechacek Purchasing Consultant Public opening location Region 10 ESC Rockwall Room 400 East Spring Valley Rd. Richardson, TX 75081 Education Service Center, Region 10 (“Region 10 ESC”) is seeking proposals for the procurement of Print, Scan and Copy Equipment, Managed Print Solutions, and related products and services. Responses will be accepted by Education Service Center, Region 10 until 2:00 PM, March 12 th , 2020. All times are Central Time. In general, Coop members will reference this RFP when purchasing from the vendor. Region 10 ESC will not charge a fee to public agencies for participation in the purchasing coop. Faxed responses will not be considered. By submitting a response, responder certifies to the best of his/her knowledge that all information is true and correct. All proposals must be submitted electronically as directed in the Bonfire procurement application. Scanned submissions are acceptable where PDF files are requested. Responses should be submitted on the forms provided. Only responses received by the date and time specified will be considered. PRICE, QUALITY, AND SUITABILITY: It is not the policy of Region 10 ESC to purchase services solely on the basis of low price alone; quality and suitability to purpose are taken into consideration. Term discount, if any, must be indicated on Deviation Statement & Signature Page and will be considered. The Region 10 ESC Board of Directors may approve awarding of this proposal to one or more vendors. The Board of Directors also reserves the right to reject all proposals if it determines in its sole discretion that a reasonable basis exists for doing so. Consideration for an exclusive award to a single national supplier will

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  • Page 1 of 75

    REQUEST FOR PROPOSAL FOR PRINT, SCAN AND COPY EQUIPMENT, MANAGED PRINT SOLUTIONS, AND RELATED PRODUCTS AND SERVICES

    EDUCATION SERVICE CENTER, REGION 10

    400 E Spring Valley Rd

    Richardson, TX 75081

    Telephone: (972) 348-1110

    Publication date 01/31/2020

    Product or service Print, Scan and Copy Equipment, Managed Print Solutions, and

    Related Products and Services

    RFP # EQ-013120-02

    Proposal due date 03/12/2020

    Proposal submittal location https://region10.bonfirehub.com/portal/?tab=login

    Principle contract officer Clint Pechacek

    Purchasing Consultant

    Public opening location Region 10 ESC

    Rockwall Room

    400 East Spring Valley Rd.

    Richardson, TX 75081

    Education Service Center, Region 10 (“Region 10 ESC”) is seeking proposals for the procurement of Print,

    Scan and Copy Equipment, Managed Print Solutions, and related products and services. Responses will be

    accepted by Education Service Center, Region 10 until 2:00 PM, March 12th, 2020. All times are Central

    Time.

    In general, Coop members will reference this RFP when purchasing from the vendor. Region 10 ESC will not

    charge a fee to public agencies for participation in the purchasing coop.

    Faxed responses will not be considered. By submitting a response, responder certifies to the best of his/her

    knowledge that all information is true and correct. All proposals must be submitted electronically as

    directed in the Bonfire procurement application. Scanned submissions are acceptable where PDF files are

    requested.

    Responses should be submitted on the forms provided. Only responses received by the date and time

    specified will be considered. PRICE, QUALITY, AND SUITABILITY: It is not the policy of Region 10 ESC to

    purchase services solely on the basis of low price alone; quality and suitability to purpose are taken into

    consideration. Term discount, if any, must be indicated on Deviation Statement & Signature Page and will

    be considered.

    The Region 10 ESC Board of Directors may approve awarding of this proposal to one or more vendors. The

    Board of Directors also reserves the right to reject all proposals if it determines in its sole discretion that a

    reasonable basis exists for doing so. Consideration for an exclusive award to a single national supplier will

    https://region10.bonfirehub.com/portal/?tab=login

  • Page 2 of 75

    be given for vendors who respond with value that separates the vendor from other respondents within the

    competitive range.

  • Page 3 of 75

    LEAD AGENCY AGREEMENT

    The purpose of Region 10 ESC soliciting this Request for Proposal is to create a Lead Agency

    Agreement for Print, Scan and Copy Equipment, Managed Print Solutions, and related products

    and services for use by public agencies supported under this contract. Region 10 ESC, as the Lead

    Agency, as defined in Attachment A, has come together with the Equalis Group to make the

    resultant contract (also known as the “Lead Agency Agreement”) from this Request for Proposal

    available to other public agencies not only locally, but also nationally, including county, city,

    state, special district, local government, school district, private K-12 school, higher education

    institution, other government agency or non-profit organization (“Public Agencies”), for the

    public benefit through the Equalis Group’s cooperative purchasing program. Region 10 ESC will

    serve as the contracting agency for any other Public Agency that elects to access the resulting

    Lead Agency Agreement.

    Access to the Lead Agency Agreement by any Public Agency must be preceded by its registration

    with Equalis Group as a Participating Public Agency in Equalis Group’s cooperative purchasing

    program. Attachment A contains additional information on Equalis Group and the cooperative

    purchasing program. Equalis Group provides marketing and administrative support for the

    awarded vendor (“Supplier”) that promotes the successful vendors’ products and services to the

    Participating Public Agencies nationwide.

    Participating Public Agencies benefit from pricing based on aggregate spending and the

    convenience of a contract that has already been advertised and competitively awarded. The

    Supplier benefits from a contract that allows Participating Public Agencies to directly purchase

    goods and services without the Supplier’s need to respond to multiple competitive solicitations.

    As such, the Supplier must be able to accommodate a nationwide demand for services and to

    fulfill obligations as a nationwide Supplier and respond to the Equalis Group documents

    (Attachment A).

  • Page 4 of 75

    OPEN RECORDS POLICY ACKNOWLEDGMENT AND ACCEPTANCE

    Be advised that all information and documents submitted will be subject to the Public Information Act

    requirements governed by Chapter 552 of the Texas Government Code.

    Because contracts are awarded by a Texas governmental entity, all responses submitted are subject to release as public

    information after contracts are executed. If a Respondent believes that its response, or parts of its response, may be

    exempted from disclosure to the public, the Respondent must specify page-by-page and line-by-line the parts of the

    response, which it believes, are exempted from disclosure. In addition, the Respondent must specify which

    exception(s) are applicable and provide detailed reasons to substantiate the exception(s). Respondent must provide

    this information on the “Acknowledgement and Acceptance to Region 10 ESC’s Public Information Act Policy” form

    found on the next page of this solicitation. Any information that is unmarked will be considered public information and

    released, if requested under the Public Information Act.

    The determination of whether information is confidential and not subject to disclosure is the duty of the Office of

    Attorney General (OAG). Region 10 ESC must provide the OAG with the information requested in order for the OAG to

    render an opinion. In such circumstances, Respondent will be notified in writing that the material has been requested

    and delivered to the OAG. Respondent will have an opportunity to make arguments to the OAG in writing regarding

    the exception(s) to the TPIA that permit the information to be withheld from public disclosure. Respondents are

    advised that such arguments to the OAG must be specific and well-reasoned--vague and general claims to

    confidentiality by the Respondent are generally not acceptable to the OAG. Once the OAG opinion is received by

    Region 10 ESC, Region 10 ESC must comply with the opinions of the OAG. Region 10 ESC assumes no responsibility for

    asserting legal arguments on behalf of any Respondent. Respondents are advised to consult with their legal counsel

    concerning disclosure issues resulting from this procurement process and to take precautions to safeguard trade

    secrets and other proprietary information.

    After completion of award, these documents will be available for public inspection.

    Signature below certifies complete acceptance of Region 10 ESC’s Open Records Policy, except as noted

    below (additional pages may be attached, if necessary).

    Check one of the following responses to the Acknowledgment and Acceptance of Region 10 ESC’s Open

    Records Policy below:

    We acknowledge Region 10 ESC’s Public Information Act policy and declare that no information submitted with this proposal, or any part of our proposal, is exempt from disclosure under the Public Information Act.

    (Note: All information believed to be a trade secret or proprietary must be listed below. It is further understood that failure to

    identify such information, in strict accordance with the instructions below, will result in that information being considered public

    information and released, if requested under the Public Information Act.)

    We declare the following information to be a trade secret or proprietary and exempt from disclosure under the Public Information Act.

    (Note: Respondent must specify page-by-page and line-by-line the parts of the response, which it believes, are exempt. In addition, Respondent must specify which exception(s) are applicable and provide detailed reasons to substantiate the exception(s).

    Date Authorized Signature & Title

  • Page 5 of 75

    A. INTRODUCTION

    I. Background on Region 10 Education Service Center Region 10 Education Service Center (“Region 10 ESC” herein “Lead Agency”) on behalf of itself and,

    potentially, all state, local governments, school districts, and higher education institutions in the United

    States of America, and other government agencies and non-profit organizations (herein “Public Agencies”)

    solicits proposals from qualified Respondents to enter into a Vendor Contract (“contract”) for the goods or

    services solicited in this invitation.

    Contracts are approved and awarded by a single governmental entity, Region 10 ESC, and are only available

    for use and benefit of all entities complying with their respective state procurement laws and regulations

    (public and private schools, colleges and universities, cities, counties, non-profits, and all governmental

    entities).

    II. What is the role of Equalis Group Equalis Group assists Region 10 ESC in helping other public agencies and non-profits reap the benefits of

    national leveraged pricing, with no cost to the participating member. Equalis Group leverages one of the

    largest pools of purchasing potential. This is accomplished by competitively soliciting proposals and

    awarding contracts for commonly purchased products and services.

    III. Purpose of Region 10 ESC The mission of Region 10 is to be a trusted, student-focused partner that serves the learning community

    through responsive, innovative educational solutions. It is Region 10’s intent to:

    • Provide governmental and public entities opportunities for greater efficiency and economy in

    procuring goods and services.

    • Take advantage of state-of-the-art purchasing procedures to ensure the most competitive contracts.

    • Provide competitive price and bulk purchasing for multiple government or public agencies that

    yields economic benefits unobtainable by the individual entity.

    • Provide quick and efficient delivery of goods and services.

    • Equalize purchasing power for smaller agencies that are unable to command the best contracts for

    themselves.

    • Help in assisting customers with use of best business practices.

    IV. Customer Service

    • Region 10 ESC is dedicated to making its contracts successful for both its members and its awarded

    vendors.

    • Region 10 ESC is committed to providing its members and awarded vendors with high quality

    service.

    • Region 10 ESC has dedicated staff available to answer questions, offer guidance and help in any way

    possible.

  • Page 6 of 75

    B. SCOPE

    It is the intention of Region 10 ESC to establish a contract with vendor(s) for Print, Scan and Copy

    Equipment, Managed Print Solutions, and related products and services. Awarded vendor(s) shall perform

    covered services under the terms of this agreement. See appendix B and C for more detailed scope and

    pricing requirements.

    C. KEY DEFINITIONS

    Days: means calendar days.

    Lead agency: means Region 10 in its capacity as the government entity advertising, soliciting, evaluating and

    awarding the contract.

    Procurement: means buying, purchasing, renting, leasing or otherwise acquiring any materials, services or

    construction. Procurement also includes all functions that pertain to the obtaining of any material, service,

    or construction, including description of requirements, selection and solicitation of sources, preparation and

    award of contract and all phases of contract administration.

    Responsive Respondent: means a person, company, firm, corporation, partnership or other organization

    who submits a proposal which conforms in all material respects to the invitation for bids or request for

    proposals.

    Solicitation: means an invitation for bids, a request for technical offers, a request for proposals, a request

    for quotations or any other solicitation or request by which we invite a person to participate in a

    procurement.

    Specifications: means any description of physical or functional characteristics, or of the nature of a material,

    service or construction of item. Specifications may include a description or any requirement for inspecting,

    testing or preparing a material, service or construction item for delivery.

    Vendor: means any provider or seller of goods and/or services that has a contractual relationship with

    Equalis Group or Region 10 ESC.

    D. GENERAL TERMS AND INSTRUCTIONS TO RESPONDENTS

    SUBMISSION FORMAT AND COMMUNICATION

    It is the responsibility of the vendor to make certain that the company submitting a proposal, along with

    appropriate contact information, is on file with Region 10 ESC for the purpose of receiving addenda.

    I. Response Submission: All proposals must be submitted electronically as directed in the Bonfire procurement application. Scanned submissions are acceptable where PDF files are requested.

    Responses will remain sealed by the Bonfire procurement application until the bid opening time specified.

    Responses received outside the Bonfire procurement application will not be accepted. Sealed responses

    may be submitted on any or all items, unless stated otherwise. Proposal may be rejected for failure to

    comply with the requirements set forth in this invitation.

  • Page 7 of 75

    Region 10 ESC reserves the right to cancel solicitation, reject any or all proposals, to accept any proposal

    deemed most advantageous to the participants in Region 10 ESC and to waive any informality in the

    proposal process. Participating agency or entity also reserves the right to cancel solicitation and reject any or

    all proposals if it is advantageous to the school district.

    Deviations from any terms, conditions and/or specifications must be conspicuously noted in writing by the Respondent and shall be included with the response. (See Appendix D).

    II. Proposal Format: The electronic narrative portion and the materials presented in response to this Request for Proposal should be submitted in the same order as requested. Responses should be consolidated into one PDF file for the RFP response, one PDF file for the Attachment A (Equalis Group Exhibits) response and one Excel file for the Attachment B (pricing) response.

    III. Time for receiving proposals: Proposals received prior to the submittal deadline will be kept secure and unopened. No proposals received after the submittal time and deadline will be considered. Late proposals will be returned to sender unopened.

    IV. Inquiries and/or discrepancies: Questions regarding this solicitation must be submitted in the Bonfire procurement application. All questions and answers will be posted to the Bonfire procurement application. Respondents are responsible for viewing the Bonfire procurement application to review all questions and answers prior to submitting proposals. Please note that oral communications concerning this RFP shall not be binding and shall in no way excuse the responsive Respondent of the obligations set forth in this invitation.

    V. Restricted and Prohibited Communications with Region 10 ESC and Equalis Group: During the period between the date Region 10 ESC issues this RFP and the selection of the vendor who is awarded a contract by Region 10 ESC, if any, Respondents shall restrict all contact with Region 10 ESC and Equalis Group, and direct all questions regarding this RFP, including questions regarding terms and conditions, only to the Bonfire procurement application in the specified manner. Do not contact members of the Board of Directors, other employees of Region 10 ESC, any of Region 10 ESC’s agents or administrators or Equalis Group employees. Contact with any of these prohibited individuals after issuance of this RFP and before selection is made, may result in disqualification of the Respondent.

    The communications prohibition shall terminate when the contract is recommended by the administration,

    considered by the Board of Directors at a noticed public meeting, and a contract has been awarded. In the

    event the Board of Directors refers the recommendation back to staff for reconsideration, the

    communications prohibition shall be re-imposed. Additionally, during the time period between the award

    by the Board of Directors and the execution of the contract, Respondents shall not engage in any prohibited

    communications as described in this section.

    Prohibited communications include direct contact, discussion, or promotion of any Respondent’s response

    with any member of Region 10 ESC’s Board of Directors or employees except for communications with

    Region 10 ESC’s designated representative as set forth in this RFP and only in the course of inquiries,

    briefings, interviews, or presentations. This prohibition is intended to create a level playing field for all

    potential Respondents, to assure that decisions are made in public, and to protect the integrity of the RFP

    process. Except as provided in the above stated exceptions, the following communications regarding a

    particular invitation for bids, requests for proposal, requests for qualifications, or other solicitation are

    prohibited:

    mailto:inhttps://www.region10.org/about-us/request-for-proposals-bids/

  • Page 8 of 75

    • Communications between a potential vendor, service provider, Respondent, offeror, lobbyist or

    consultant and any member of Region 10 ESC’s Board of Directors;

    • Communications between any director and any member of a selection or evaluation committee; and

    • Communications between any director and administrator or employee.

    • The communications prohibition shall not apply to the following:

    o Communications with Region 10 ESC’s purchasing agent specifically named and authorized

    to conduct and receive such communications under this RFP or upon the request of Region

    10 ESC, with Region 10 ESC’s legal counsel; and

    o Presentations made to the Board of Directors during any duly noticed public meeting at

    which the solicitation is under consideration and the Vendor has been invited to present to

    the Board.

    • Nothing contained herein shall prohibit any person or entity from publicly addressing Region 10

    ESC’s Board of Directors during any duly noticed public meeting, in accordance with applicable

    Board policies, on a matter other than this RFP, or in connection with a presentation requested by

    Region 10 ESC’s representatives.

    • Communication with any employee of Equalis Group

    VI. Addenda: if required, will be issued by Region 10 ESC to all those known to have received a complete set of Proposal documents. The vendor shall acknowledge on the Signature Form the number of addenda received.

    VII. Calendar of events (subject to change):

    Event Date:

    Issue RFP 01/31/2020

    Deadline for receipt of questions via email 03/05/2020

    Issue Addendum/a (if required) 03/06/2020

    Proposal Due Date 03/12/2020

    Approval from Region 10 ESC 04/15/2020

    Contract Effective Date 05/01/2020

    CONDITIONS OF SUBMITTING PROPOSALS

    VIII. Amendment of Proposal: A proposal may be amended up to the time of opening by amending the proposal submitted in the Bonfire procurement application.

    IX. Withdrawal of proposals: Withdrawal of proposals prior to the opening date will be permitted. Withdrawal of proposal will not be allowed for a period of 120 days following the opening. Pricing will remain firm for 120 days from submittal. However, consideration may be given in cases where Respondent advises that it made a clerical error that is substantially lower than it intended. In such case, Respondent must provide written notice of their desire to withdraw, along with supporting documents, within three (3) business days of receiving the acceptance letter. Any contracts entered into prior to Region 10 ESC receiving notice must be honored.

    No Respondent should assume that their withdrawal request has been accepted unless, and until, they

    receive written acknowledgment and acceptance of their proposal withdrawal.

    X. Clarifications: Region 10 ESC may, by written request, ask a Respondent for additional information or clarification after review of the proposals received for the sole purpose of eliminating minor irregularities,

  • Page 9 of 75

    informalities, or apparent clerical mistakes in the proposal. Clarification does not give Respondent an opportunity to revise or modify its proposal, except to the extent that correction of apparent clerical mistakes results in a revision. Region 10 ESC will not assist Respondent in bringing its proposal up to the level of other proposals through discussions. Region 10 ESC will not indicate to Respondent a cost or price that it must meet to either obtain further consideration nor will it provide any information about other Respondents’ proposals or prices.

    XI. Best and Final Offer: Region 10 ESC, in its sole discretion, may request all Offerors in the competitive range to submit a Best and Final Offer. Offerors must submit their Best and Final Offers in writing. If an Offeror does not respond to the request for a Best and Final Offer, that Offeror’s most recent prior offer will be considered to be its Best and Final Offer.

    XII. Specifications: When a solicitation contains a specification that states no substitutions, no deviation from this requirement will be permitted. Respondent must comply with the true intent of the specifications and drawings and not take advantage of any unintentional error or omission. In cases where no type and kind of product is specified, Region 10 ESC specifications have been developed to indicate minimal standards as to the usage, materials, and contents based on the needs of the members.

    References to manufacturer’s specifications (Design Guides), when used by Region 10 ESC, are to be

    considered informative to give the Respondent information as to the general style, type and kind requested.

    Responses proposing goods, materials or equipment regularly produced by a reputable manufacturer shall

    be evaluated by Region 10 ESC which will, in its sole discretion, determine whether such proposed goods,

    materials or equipment are substantially equivalent to the Design Guides, considering quality, workmanship,

    economy of operation, and suitability for the purpose intended. Respondents should include all

    documentation required to evaluate whether or not their proposed goods, materials or equipment are

    substantially equivalent to the Design Guides.

    XIII. Quality of Materials or Services: Respondent shall state the brand name and number of the materials being provided. If none is indicated then it is understood that the Respondent is quoting on the exact brand name and number specified or mentioned in the solicitation.

    However, unless specifically stated otherwise and in accordance with purchasing laws and regulations,

    comparable substitutions will be permitted in cases where the material is equal to that specified,

    considering quality, workmanship, economy of operation and suitability for the purpose intended.

    XIV. Samples: Upon request, samples shall be furnished to Region 10 ESC free of cost within seven (7) days after receiving notice of such request. By submitting the proposal Respondent certifies that all materials conform to all applicable requirements of this solicitation and of those required by law. Respondent agrees to bear the costs for laboratory testing, if results show that the sample does not comply with solicitation requirements. Submissions may be rejected for failing to submit samples as requested.

    XV. Deviations and Exceptions: Deviations or exceptions stipulated in response may result in disqualification. It is the intent of Region 10 ESC to award a manufacturer’s complete line of products, when possible.

    XVI. Change Orders: The awarded vendor shall follow the requirements of all specifications and drawings as closely as construction will permit. Should existing conditions or limitations require a major change or rearrangement, the change shall be allowed only upon issuance by Region 10 ESC of a written change order. Participating agency and awarded vendor shall establish a procedure for identifying and approving changes to the work. Procedure shall include provisions for field change orders. Change orders shall be properly documented in writing.

  • Page 10 of 75

    XVII. Manufacturer’s Representative: Respondents submitting proposals as a manufacturer’s representative shall be able to supplement offer with a letter from the manufacturer certifying that Respondent is an actual dealer for that manufacturer and that the Respondent is authorized to submit a proposal for that product, and which guarantees that if the Respondent should fail to satisfactorily fulfill any obligations established as a result of the award of contract, the manufacturer will either assume the Respondent’s obligations or arrange for fulfillment through another competent dealer to complete the balance of the project.

    XVIII. Formation of Contract: A response to this solicitation is an offer to contract with Region 10 ESC based upon the terms, conditions, scope of work, and specifications contained in this request. A solicitation does not become a contract until it is awarded by Region 10 ESC. A contract is formed when Region 10 ESC’s board or designee signs the Vendor Contract Signature Form. The prospective vendor must submit a signed Vendor Signature Form with the response, thus eliminating the need for a formal signing process.

    XIX. Estimated Quantities: Region 10 ESC anticipates that a substantial number of participating members will enter into contracts resulting from this solicitation; however, Region 10 ESC makes no guarantee or commitment of any kind concerning quantities or usage of contracts resulting from this solicitation. The annual volume for this contract is estimated to be over $250 million annually by year three (3) of the contract. This information is provided solely as an aid to contract vendors in preparing proposals only, and performance will be determined by other factors such as awarded supplier’s competitiveness, and overall performance and support of the contract. The successful Vendor(s) discount and pricing schedule shall apply regardless of the volume of business under the contract.

    XX. Multiple Awards: Membership includes a large number of potential entities which may utilize this contract throughout the nation. In order to assure that any ensuing contract(s) will allow Region 10 ESC to fulfill current and future needs, Region 10 ESC reserves the right to award contract(s) to multiple vendors. The decision to award multiple contracts, award only one contract, or to make no awards rests solely with Region 10 ESC.

    XXI. Non-Exclusive: Any contract resulting from this solicitation shall be awarded with the understanding and agreement that it is for the sole convenience and benefit of participating members. Region 10 ESC and participating entities reserve the right to obtain like goods and services from other sources.

    AWARD PROCESS

    XXII. Award or rejection of proposals: In accordance with applicable laws, rules, and regulations for public purchasing, award(s) will be made to the responsive and responsible Respondent(s) whose proposal(s) is/are determined to be the lowest cost and most responsible to participating agencies, price and other factors considered. Region 10 ESC reserves the right to use a “Market Basket Survey” method, based on randomly selected criteria to determine the most responsible response. To qualify for evaluation, response must have been submitted on time, and satisfy all mandatory requirements identified in this document. Proposals that are materially non-responsive will be rejected and Region 10 ESC will provide notice of rejection to the Respondent.

    XXIII. Evaluation Process: In evaluating the responses the following predetermined criteria is considered:

    Products/Pricing (40 Points)

    1. All products and services available including consumables, parts and labor for a managed print

    services solution

    2. Pricing for all available products and services

    3. Pricing for warranties on all products and services

    4. Ability of Customers to verify that they received contract pricing

  • Page 11 of 75

    5. Payment methods

    6. Other factors relevant to this section as submitted by the Respondent

    Performance Capability (30 Points)

    1. Ability to deliver products and services nationally

    2. Response to service calls and emergency break/fix situations

    3. Shipping charges

    4. Return and restocking policy and applicable fees

    5. Ability to meet service and warranty needs of members

    6. Customer service/problem resolution

    7. Invoicing process

    8. Contract and overall solution implementation/Customer transition

    9. Financial condition of vendor

    10. Reporting capabilities regarding consumption, optimization, billing, etc.

    11. Website ease of use, availability, and capabilities related to ordering, returns and reporting

    12. Respondent’s safety record

    13. Instructional materials

    14. Other factors relevant to this section as submitted by the Respondent

    Qualification and Experience (20 Points)

    1. Respondent reputation in the marketplace

    2. Reputation of products and services in the marketplace

    3. Past relationship with Region 10 ESC and/or Region 10 ESC members

    4. Experience and qualification of key employees

    5. Location and number of sales persons who will work on this contract

    6. Past experience working with the government sector

    7. Exhibited understanding of cooperative purchasing

    8. Past litigation, bankruptcy, reorganization, state investigations of entity or current officers and

    directors

    9. Minimum of 3 customer references relating to the products and services within this RFP

    10. Certifications in the Industry

    11. Company profile and capabilities

    12. Other factors relevant to this section as submitted by the Respondent

    Value Add (10 Points)

    1. Marketing plan and capability

    2. Sales force training

    3. Other factors relevant to this section as submitted by the Respondent

    XXIV. Competitive Range: It may be necessary to establish a competitive range. Factors from the predetermined criteria will be used to make this determination. Responses not in the competitive range are unacceptable and do not receive further award consideration.

    XXV. Evaluation: A committee will review and evaluate all responses and make a recommendation for award of contract(s). The recommendation for contract awards will be based on the predetermined criteria factors outlined in this solicitation, where each factor is assigned a point value based on its importance. Recommendation for award of a contract will be presented to the Region 10 ESC board of directors for final approval.

  • Page 12 of 75

    XXVI. Past Performance: A vendor’s performance and actions under previously awarded contracts regarding a vendor’s actions under previously awarded contracts to schools, local, state, or federal agencies are relevant in determining whether or not the vendor is likely to provide quality goods and services to our members; including the administrative aspects of performance; the vendor’s history of reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the Respondent’s businesslike concern for the interests of the customer.

    XXVII. Taxes (State of AZ Respondents only): All applicable taxes in the offer will be considered by the School District/public entity when determining the lowest proposal or evaluating proposals, except when a responsive Respondent which is otherwise reasonably susceptible for award is located outside of Arizona and is not subject to a transaction privilege or use tax of a political subdivision of this state. In that event, all applicable taxes which are the obligation of Respondents in state and out of state, shall be disregarded in the Contract Award. At all times, payment of taxes and the determination of applicable taxes and rates are the sole responsibility of the Contractor.

    PROTEST OF NON-AWARD

    XXVIII. Protest Procedure: Any protest of an award or proposed award must be filed in writing within ten (10) days from the date of the official award notification and must be received by 5:00 pm Central Time. No protest shall lie for a claim that the selected Vendor is not a responsible Respondent. Protests shall be filed with Ms. Sue Hayes at Region 10 ESC, 400 E Spring Valley Rd, Richardson, TX 75081. Protests shall follow Region 10 ESC complaint policy EF(LOCAL), a copy of which is available at https://pol.tasb.org/Policy/Code/374?filter=EF, and it must be on a form provided by Region 10 ESC, which will include the following:

    1. Name, address and telephone number of protester 2. Original signature of protester or its representative

    3. Identification of the solicitation by RFP number

    4. Detailed statement of legal and factual grounds including copies of relevant documents;

    and the form of relief requested

    5. Any protest review and action shall be considered final with no further formalities being considered.

    NON-COLLUSION, EMPLOYMENT AND SERVICES

    XXIX. By signing the Offer and Acceptance form or other official contract form, the Respondent certifies that: 1. It did not engage in collusion or other anti-competitive practices in connection with the preparation or submission of its offer; and 2. It does not discriminate against any employee, applicant for employment, or person to whom it provides services because of race, color, religion, sex, national origin, or disability and that it complies with all applicable federal, state, and local laws and executive orders regarding employment.

    LIMITATION OF LIABILITY

    XXX. Waiver: BY SUBMITTING A PROPOSAL, OFFER EXPRESSLY AGREES TO WAIVE ANY CLAIM IT HAS OR MAY HAVE AGAINST BOTH EQUALIS GROUP AND REGION 10 EDUCATION SERVICE CENTER, ITS DIRECTORS, OFFICERS, OR AGENTS AND THE MEMBERS ARISING OUT OF OR IN CONNECTION WITH (1) THE ADMINISTRATION, EVALUATION, RECOMMENDATION OF ANY PROPOSAL; (2) ANY REQUIREMENTS UNDER THE SOLICITATION, PROPOSAL PACKAGE, OR RELATED DOCUMENTS; (3) THE REJECTION OF ANY PROPOSAL OR ANY PART OF ANY PROPOSAL; AND/OR (4) THE AWARD OF A CONTRACT, IF ANY.

    https://pol.tasb.org/Policy/Code/374?filter=EF

  • Page 13 of 75

    XXXI. NEITHER REGION 10 ESC NOR EQUALIS GROUP SHALL BE RESPONSIBLE OR LIABLE FOR ANY COSTS INCURRED BY RESPONDENTS OR THE SELECTED VENDOR IN CONNECTION WITH RESPONDING TO THE RFP, PREPARING FOR ORAL PRESENTATIONS, PREPARING AND SUBMITTING A PROPOSAL, ENTERING OR NEGOTIATING THE TERMS OF A CONTRACT, OR ANY OTHER EXPENSES INCURRED BY A RESPONDENT. THE RESPONDENT OR SELECTED VENDOR IS WHOLLY RESPONSIBLE FOR ANY SUCH COSTS AND EXPENSES AND SHALL NOT BE REIMBURSED IN ANY MANNER BY REGION 10 ESC OR EQUALIS GROUP.

  • Page 14 of 75

    Appendix A: VENDOR CONTRACT AND SIGNATURE FORM

    This Vendor Contract and Signature Form (“Contract”) is made as of __________, by and between

    (“Vendor”)and Region 10 Education Service

    Center (“Region 10 ESC”) for the purchase of Print, Scan and Copy Equipment, Managed Print Solutions, and

    related products and services (“the products and services”).

    RECITALS

    WHEREAS, both parties agree and understand that the following pages will constitute the contract between

    the successful vendor(s) and Region 10 ESC, having its principal place of business at Education Service

    Center, Region 10, 400 E Spring Valley Rd, Richardson, TX 75081

    WHEREAS, Vendor agrees to include, in writing, any required exceptions or deviations from these terms,

    conditions, and specifications; and it is further understood that if agreed to by Region 10 ESC, said

    exceptions or deviations will be incorporated into the final contract “Vendor Contract.”

    WHEREAS, this contract consists of the provisions set forth below, including provisions of all attachments

    referenced herein. In the event of a conflict between the provisions set forth below and those contained in

    any attachment, the provisions set forth below shall control.

    WHEREAS, the Vendor Contract will provide that any state, county, special district, local government, school

    district, private K-12 school, technical or vocational school, higher education institution (including

    community colleges, colleges and universities, both public and private), other government agencies or non-

    profit organization may purchase products and services at prices indicated in the Vendor Contract upon

    registering and becoming a member with Region 10 ESC; and it being further understood that Region 10 ESC

    shall act as the Lead Agency with respect to all such purchase agreements.

    WHEREAS, Equalis Group has the administrative and legal capacity to administer purchases on behalf of

    Region 10 ESC under the Vendor Contract with participating public agencies and entities, as permitted by

    applicable law.

    ARTICLE 1- GENERAL TERMS AND CONDITIONS

    1.1 Equalis Group shall be afforded all of the rights, privileges and indemnifications afforded to Region

    10 ESC under the Vendor Contract, and such rights, privileges and indemnifications shall accrue and apply

    with equal effect to Equalis Group, including, without limitation, Vendor’s obligation to provide insurance

    and other indemnifications to Lead Agency.

    1.2 Awarded vendor shall perform all duties, responsibilities and obligations, set forth in this

    agreement, and required under the Vendor Contract.

    1.3 Equalis Group shall perform its duties, responsibilities and obligations as administrator of purchases,

    set forth in this agreement, and required under the Vendor Contract.

  • Page 15 of 75

    1.4 Customer Support: The vendor shall provide timely and accurate technical advice and sales support

    to Region 10 ESC staff, Equalis Group staff and participating agencies. The vendor shall respond to such

    requests within one (1) working day after receipt of the request.

    ARTICLE 2- ANTICIPATED TERM OF AGREEMENT

    2.1 Term: The term of the Contract shall commence upon award and shall remain in effect for a period of three (3) years, unless terminated, canceled or extended as otherwise provided herein. The Contractor agrees that Region 10 ESC shall have the right, at its sole option, to renew the Contract for four (4) additional one-year periods or portions thereof. In the event that Region 10 ESC exercises such rights, all terms, conditions and provisions of the original Contract shall remain the same and apply during the renewal period with the possible exception of price and minor scope additions and/or deletions.

    2.2 Automatic Renewal: Renewal will take place automatically for one (1) year unless Region 10 ESC gives written notice to the awarded supplier at least ninety (90) days prior to the expiration.

    ARTICLE 3- REPRESENTATIONS AND COVENANTS

    Scope: This contract is based on the need to provide the economic benefits of volume purchasing and

    reduction in administrative costs through cooperative purchasing to schools and other members.

    Compliance: Cooperative Purchasing Agreements between Equalis Group and its Members have been

    established under state procurement law.

    Respondent’s promise: Respondent agrees all prices, terms, warranties, and benefits granted by

    Respondent to Members through this contract are comparable to or better than the equivalent terms

    offered by Respondent to any present customer meeting the same qualifications or requirements.

    ARTICLE 4- FORMATION OF CONTRACT

    4.1. Respondent contract documents: Region 10 ESC will review proposed Respondent contract

    documents. Vendor’s contract document shall not become part of Region 10 ESC’s contract with vendor

    unless and until an authorized representative of Region 10 ESC reviews and approves it.

    4.2. Form of contract: The form of contract for this solicitation shall be the Request for Proposal, the

    awarded proposal(s) to the lowest responsible Respondent(s), and properly issued and reviewed purchase

    orders referencing the requirements of the Request for Proposal. If a firm submitting a proposal requires

    Region 10 ESC and/or Member to sign an additional agreement, a copy of the proposed agreement must be

    included with the proposal.

    4.3. Entire Agreement (Parol evidence): The contract, as specified above, represents the final written

    expression of agreement. All agreements are contained herein and no other agreements or representations

    that materially alter it are acceptable.

  • Page 16 of 75

    4.4. Assignment of Contract: No assignment of contract may be made without the prior written

    approval of Region 10 ESC. Purchase orders and payment can only be made to awarded vendor unless

    otherwise approved by Region 10 ESC. Awarded vendor is required to notify Region 10 ESC when any

    material change in operations is made that may adversely affect members (i.e. awarded vendor bankruptcy,

    change of ownership, merger, etc.).

    4.5. Contract Alterations: No alterations to the terms of this contract shall be valid or binding unless

    authorized and signed with a “wet signature” by a Region 10 ESC staff member.

    4.6. Order of precedence: In the event of a conflict in the provisions of the contract as accepted by

    Region 10 ESC, the following order of precedence shall prevail:

    • Special terms and conditions

    • General terms and conditions

    • Specifications and scope of work

    • Attachments and exhibits

    • Documents referenced or included in the solicitation

    4.8 Supplemental Agreements: The entity participating in the Region 10 ESC contract and awarded

    vendor may enter into a separate supplemental agreement to further define the level of service

    requirements over and above the minimum defined in this contract i.e. invoice requirements, ordering

    requirements, specialized delivery, etc. Any supplemental agreement developed as a result of this contract

    is exclusively between the participating entity and awarded vendor. Neither Region 10 ESC, Equalis Group,

    its agents, members and employees shall be made party to any claim for breach of such agreement.

    ARTICLE 5- TERMINATION OF CONTRACT

    5.1. Cancellation for non-performance or contractor deficiency: Region 10 ESC may terminate any

    contract if Members have not used the contract, or if purchase volume is determined to be low volume in

    any 12-month period. Region 10 ESC reserves the right to cancel the whole or any part of this contract due

    to failure by contractor to carry out any obligation, term or condition of the contract. Region 10 ESC may

    issue a written deficiency notice to contractor for acting or failing to act in any of the following:

    i. Providing material that does not meet the specifications of the contract;

    ii. Providing work and/or material that was not awarded under the contract;

    iii. Failing to adequately perform the services set forth in the scope of work and specifications;

    iv. Failing to complete required work or furnish required materials within a reasonable amount of

    time;

    v. Failing to make progress in performance of the contract and/or giving Region 10 ESC reason to

    believe that contractor will not or cannot perform the requirements of the contract; and/or

    vi. Performing work or providing services under the contract prior to receiving a Region 10 ESC

    reviewed purchase order for such work.

    Upon receipt of a written deficiency notice, contractor shall have ten (10) days to provide a satisfactory

    response to Region 10 ESC. Failure to adequately address all issues of concern may result in contract

    cancellation. Upon cancellation under this paragraph, all goods, materials, work, documents, data and

    reports prepared by contractor under the contract shall become the property of the Member on demand.

  • Page 17 of 75

    5.2 Termination for cause: If, for any reason, the Vendor fails to fulfill its obligation in a timely manner,

    or if the vendor violates any of the covenants, agreements, or stipulations of this contract, Region 10 ESC

    reserves the right to terminate the contract immediately and pursue all other applicable remedies afforded

    by law. Such termination shall be effective by delivery of notice, to the vendor, specifying the effective date

    of termination. In such event, all documents, data, studies, surveys, drawings, maps, models and reports

    prepared by vendor for this solicitation may become the property of the participating agency or entity. If

    such event does occur then vendor will be entitled to receive just and equitable compensation for the

    satisfactory work completed on such documents.

    5.3 Delivery/Service failures: Failure to deliver goods or services within the time specified or within a

    reasonable time period as interpreted by the purchasing agent, or failure to make replacements or

    corrections of rejected articles/services when so requested shall constitute grounds for the contract to be

    terminated. In the event that the participating agency or entity must purchase in an open market,

    contractor agrees to reimburse the participating agency or entity, within a reasonable time period, for all

    expenses incurred.

    5.4 Force Majeure: If by reason of Force Majeure, either party hereto shall be rendered unable wholly

    or in part to carry out its obligations under this Agreement then such party shall give notice and full

    particulars of Force Majeure in writing to the other party within a reasonable time after occurrence of the

    event or cause relied upon, and the obligation of the party giving such notice, so far as it is affected by such

    Force Majeure, shall be suspended during the continuance of the inability then claimed, except as

    hereinafter provided, but for no longer period, and such party shall endeavor to remove or overcome such

    inability with all reasonable dispatch.

    The term Force Majeure as employed herein, shall mean acts of God, strikes, lockouts, or other industrial

    disturbances, act of public enemy, orders of any kind of government of the United States or the State of

    Texas or any civil or military authority; insurrections; riots; epidemics; landslides; lighting; earthquake; fires;

    hurricanes; storms; floods; washouts; droughts; arrests; restraint of government and people; civil

    disturbances; explosions, breakage or accidents to machinery, pipelines or canals, or other causes not

    reasonably within the control of the party claiming such inability. It is understood and agreed that the

    settlement of strikes and lockouts shall be entirely within the discretion of the party having the difficulty,

    and that the above requirement that any Force Majeure shall be remedied with all reasonable dispatch shall

    not require the settlement of strikes and lockouts by acceding to the demands of the opposing party or

    parties when such settlement is unfavorable in the judgment of the party having the difficulty

    5.5 Standard Cancellation: Either party may cancel this contract in whole or in part by providing written

    notice. The cancellation will take effect 90 business days after the other party receives the notice of

    cancellation. After the 90th business day all work will cease following completion of final purchase order.

    Region 10 ESC reserves the right to request additional items not already on contract at any time.

    ARTICLE 6- LICENSES

    6.1 Duty to keep current license: Vendor shall maintain in current status all federal, state and local

    licenses, bonds and permits required for the operation of the business conducted by vendor. Vendor shall

    remain fully informed of and in compliance with all ordinances and regulations pertaining to the lawful

  • Page 18 of 75

    provision of services under the contract. Region 10 ESC reserves the right to stop work and/or cancel the

    contract of any vendor whose license(s) expire, lapse, are suspended or terminated.

    6.2 Suspension or Debarment: Respondent shall provide a letter in the proposal notifying Region 10

    ESC of any debarment, suspension or other lawful action taken against them by any federal, state, or local

    government within the last five (5) years that precludes Respondent or its employees from participating in

    any public procurement activity. The letter shall state the duration of the suspension or action taken, the

    relevant circumstances and the name of the agency imposing the suspension. Failure to supply or disclose

    this information may be grounds for cancellation of contract.

    6.3 Survival Clause: All applicable software license agreements, warranties or service agreements that

    were entered into between Vendor and Customer/participating member under the terms and conditions of

    the Contract shall survive the expiration or termination of the Contract. All Purchase Orders issued and

    accepted by Order Fulfiller shall survive expiration or termination of the Contract.

    ARTICLE 7- DELIVERY PROVISIONS

    7.1 Delivery: Vendor shall deliver said materials purchased on this contract to the participating member

    issuing a Purchase Order. Conforming product shall be shipped within 7 days of receipt of Purchase Order. If

    delivery is not or cannot be made within this time period the vendor must receive authorization from the

    purchasing agency for the delayed delivery. At this point the participating entity may cancel the order if

    estimated shipping time is not acceptable.

    7.2 Inspection & Acceptance: If defective or incorrect material is delivered, purchasing agency may

    make the determination to return the material to the vendor at no cost to the purchasing agency. The

    vendor agrees to pay all shipping costs for the return shipment. Vendor shall be responsible for arranging

    the return of the defective or incorrect material.

    7.3 Responsibility for supplies tendered: Vendor shall be responsible for the materials or supplies

    covered by this contract until they are delivered to the designated delivery point.

    7.4 Shipping Instructions: Unless otherwise specified, each case, crate, barrel, package, etc, delivered

    under this contract must be plainly labeled, securely tagged, stating Vendor’s name, purchase order

    number, quantity contained therein, and delivery address as indicated in the order. Deliveries must be made

    within the hours of 8:00 am – 4:00 pm. Deliveries at any other time (including Saturdays, Sundays and

    holidays) will not be accepted unless arrangements have been made in advance with the receiver at the

    delivery point. Vendor understands that it is their responsibility to ensure compliance with the delivery

    instructions outlined in this agreement.

    7.5 Additional charges: Unless bought on F.O.B. “shipping point” and Vendor prepays transportation,

    no delivery charges shall be added to invoices except when express delivery is authorized and substituted on

    orders for the method specified in the contract. In such cases, the difference between freight or mail and

    express charges may be added to the invoice.

    7.6 Buyer’s delays: Region 10 ESC will not be responsible for any late fees due the prime contractor by

    the participating member. The prime contractor will negotiate with the participating agency for the

    recovery of damages related to expenses incurred by the vendor for a delay for which the Region 10 ESC

  • Page 19 of 75

    member is responsible, which is unreasonable, and which was not within the contemplation of the parties to

    the contract between the two parties.

    ARTICLE 8- BILLING AND REPORTING

    8.1 Payments: The participating entity using the contract will make payments directly to the awarded

    vendor.

    Payment shall be made after satisfactory performance, in accordance with all provisions thereof, and upon

    receipt of a properly completed invoice.

    8.2 Tax Exempt Status: Since this is a national contract, knowing the tax laws in each state is the sole

    responsibility of the Vendor.

    8.3 Reporting: Vendor shall electronically provide Equalis Group with a detailed line item monthly

    report showing the dollar volume of all member product sales under the contract for the previous month.

    Reports shall be sent via e-mail to Equalis Group offices at [email protected]. Reports are due on

    the fifteenth (15th) day after the close of the previous month. It is the responsibility of the awarded vendor

    to collect and compile all sales under the contract from participating members and submit one (1) report.

    Fields below marked as *required indicate a required field. All other fields are preferred, but not required:

    Mem

    ber

    Dat

    a

    Equalis Member ID

    Vendor Customer Number *required (or Equalis Member ID)

    Customer Name *required

    Customer Street Address *required

    Customer City *required

    Customer Zip Code *required

    Customer State *required

    Dis

    trib

    uto

    r D

    ata Distributor Name

    Distributor ID

    Distributor Street Address

    Distributor City

    Distributor Zip Code

    Distributor State

    Pro

    du

    ct D

    ata

    Product Category level 1

    Product Category level 2 (Where available or applicable)

    Product Category level 3 (Where available or applicable)

    Distributor Product Number

    Manufacturer Product Number

    Product Description

    Product Brand Name

    Product packaging Unit of Measure level 1

    Product packaging Unit of Measure level 2

    Product packaging Unit of Measure level 3

    mailto:[email protected]

  • Page 20 of 75

    Spen

    d D

    ata

    Purchase Unit of Measure

    Purchase Quantity

    Distributor Landed Cost Total $ (without deviations)

    Distributor Landed Cost Total $ (with mfr deviations)

    Customer Purchase Total $ *required

    Admin Fee % *required

    Admin Fee $ *required

    ARTICLE 9- PRICING

    9.1 Market competitive guarantee: Vendor agrees to provide market competitive pricing, based on the

    value offered upon award, to Region 10 ESC and its participating public agencies throughout the duration of

    the contract.

    9.2 Price increase: Should it become necessary or proper during the term of this contract to make any

    change in design or any alterations that will increase expense, Region 10 ESC must be notified immediately.

    Price increases must be approved by Lead Agency and no payment for additional materials or services,

    beyond the amount stipulated in the contract, shall be paid without prior approval. All price increases must

    be supported by manufacture documentation, or a formal cost justification letter.

    Vendor must honor previous prices for thirty (30) days after approval and written notification from Region

    10 ESC if requested.

    It is Vendor’s responsibility to keep all pricing up to date and on file with Region 10 ESC. All price changes

    must be provided to Region 10 ESC, using the same format as was accepted in the original contract.

    9.3 Additional Charges: All deliveries shall be freight prepaid, F.O.B. destination and shall be included in

    all pricing offered unless otherwise clearly stated in writing.

    9.4 Price reduction and adjustment: Price reduction may be offered at any time during contract and

    shall become effective upon notice of acceptance from Region 10 ESC. Special, time-limited reductions are

    permissible under the following conditions: 1) reduction is available to all Members equally; 2) reduction is

    for a specific time period, normally not less than thirty (30) days; 3) original price is not exceeded after the

    time-limit; and 4) Region 10 ESC has approved the new prices prior to any offer of the prices to a Member.

    Vendor shall offer Region 10 ESC any published price reduction during the contract period.

    9.5 Prevailing Wage: It shall be the responsibility of the Vendor to comply, when applicable, with the

    prevailing wage legislation in effect in the jurisdiction of the purchaser (Region 10 ESC or its Participating

    Members). It shall further be the responsibility of the Vendor to monitor the prevailing wage rates as

    established by the appropriate Department of Labor for any increase in rates during the term of this

    contract and adjust wage rates accordingly.

    9.6 Administrative Fees: The Vendor agrees to pay administrative fees to Equalis Group based on the

    terms set in Attachment A. All pricing submitted to Region 10 ESC shall include the administrative fee to be

    remitted to Equalis Group by the awarded vendor.

    9.7 Price Calculation: Cost plus a percentage as a primary mechanism to calculate pricing is not

    allowed. Pricing may either be in the form of line item pricing, defined as a specific individual price on a

  • Page 21 of 75

    product or service, or a percentage discount from a verifiable catalog or price list. Other discounts or

    incentives may be offered.

    ARTICLE 10- PRICING AUDIT

    10.1 Audit rights: Vendor shall, at Vendor’s sole expense, maintain appropriate due diligence of all

    purchases made by Region 10 ESC and any participating entity that accesses this Agreement. Equalis Group

    and Region 10 ESC each reserve the right to audit the accounting for a period of three (3) years from the

    time such purchases are made. This audit right shall survive termination of this Agreement for a period of

    one (1) year from the effective date of termination. In the State of New Jersey, this audit right shall survive

    termination of this Agreement for a period of five (5) years from the date of final payment. Such records

    shall be made available to the New Jersey Office of the State Comptroller upon request. Region 10 ESC shall

    have the authority to conduct random audits of Vendor’s pricing that is offered to eligible entities at Region

    10 ESC's sole cost and expense. Notwithstanding the foregoing, in the event that Region 10 ESC is made

    aware of any pricing being offered to eligible agencies that is materially inconsistent with the pricing under

    this agreement, Region 10 ESC shall have the ability to conduct an extensive audit of Vendor’s pricing at

    Vendor’s sole cost and expense. Region 10 ESC may conduct the audit internally or may engage a third-

    party auditing firm. In the event of an audit, the requested materials shall be provided in the format and at

    the location designated by Region 10 ESC or Equalis Group.

    ARTICLE 11- PROPOSER PRODUCT LINE REQUIREMENTS

    11.1 Current products: Proposals shall be for materials and equipment in current production and

    marketed to the general public and education/government agencies at the time the proposal is submitted.

    11.2 Discontinued products: If a product or model is discontinued by the manufacturer, Vendor may

    substitute a new product or model if the replacement product meets or exceeds the specifications and

    performance of the discontinued model and if the discount is the same or greater than the discontinued

    model.

    11.3 New products/Services: New products and/or services that meet the scope of work may be added

    to the contract. Pricing shall be equivalent to the percentage discount for other products. Vendor may

    replace or add product lines to an existing contract if the line is replacing or supplementing products on

    contract, is equal or superior to the original products offered, is discounted in a similar or to a greater

    degree, and if the products meet the requirements of the solicitation. No products and/or services may be

    added to avoid competitive procurement requirements. Region 10 ESC may require additions to be

    submitted with documentation from Participating Members demonstrating an interest in, or a potential

    requirement for, the new product or service. Region 10 ESC may reject any additions without cause.

    11.4 Options: Optional equipment for products under contract may be added to the contract at the time

    they become available under the following conditions: 1) the option is priced at a discount similar to other

    options; 2) the option is an enhancement to the unit that improves performance or reliability.

  • Page 22 of 75

    11.5 Product line: Vendors with a published catalog may submit the entire catalog. Region 10 ESC

    reserves the right to select products within the catalog for award without having to award all contents.

    Region 10 ESC may reject any addition of equipment options without cause.

    11.6 Warranty conditions: All supplies, equipment and services shall include manufacturer's minimum

    standard warranty and one (1) year labor warranty unless otherwise agreed to in writing.

    11.7 Buy American requirement: (for New Jersey and all other applicable States) Vendors may only use

    unmanufactured construction material mined or produced in the United States, as required by the Buy

    American Act. Where trade agreements apply, to the extent permitted by applicable law, then

    unmanufactured construction material mined or produced in a designated country may also be used.

    Vendors are required to check state specific requirements to ensure compliance with this requirement.

    ARTICLE 12- SITE REQUIREMENTS

    12.1 Cleanup: Vendor shall clean up and remove all debris and rubbish resulting from their work as

    required or directed by Member. Upon completion of the work, the premises shall be left in good repair and

    an orderly, neat, clean and unobstructed condition conducive to the Member’s business purpose.

    12.2 Site Preparation: Vendor shall not begin a project for which Participating Member has not prepared

    the site, unless Vendor does the preparation work at no cost, or until Participating Member includes the cost

    of site preparation in a purchase order to the contractor. Site preparation includes, but is not limited to

    moving furniture, moving equipment or obstructions to the work area, installation of wiring for networks or

    any other necessary pre-installation requirements.

    12.3 Registered sex offender restrictions: For work to be performed at schools, Vendor agrees that no

    employee or employee of a subcontractor who has been adjudicated to be a registered sex offender will

    perform work at any time when students are or are reasonably expected to be present. Vendor agrees that

    a violation of this condition shall be considered a material breach and may result in the cancellation of the

    purchase order at the Participating Member’s discretion. Vendor must identify any additional costs

    associated with compliance of this term. If no costs are specified, compliance with this term will be

    provided at no additional charge. Vendor is also responsible for ensuring that their employees or

    contractors who have direct contact with students are properly fingerprinted and background checked in

    accordance with local state law, if applicable.

    12.4 Safety measures: Vendor shall take all reasonable precautions for the safety of employees on the

    worksite, and shall erect and properly maintain all necessary safeguards for protection of workers and the

    public. Vendor shall post warning signs against all hazards created by its operation and work in progress.

    Proper precautions shall be taken pursuant to state law and standard practices to protect workers, general

    public and existing structures from injury or damage.

    12.5 Smoking/Tobacco: Persons working under the contract shall adhere to local tobacco and smoking

    (including e-cigarettes/vaping) policies. Smoking will only be permitted in posted areas or off premises.

    12.6 Stored materials: Upon prior written agreement between the vendor and Member, payment may

    be made for materials not incorporated in the work but delivered and suitably stored at the site or some

    other location, for installation at a later date. An inventory of the stored materials must be provided to

  • Page 23 of 75

    Participating Member with the application for payment seeking compensation for stored materials. Such

    materials must be stored and protected in a secure location, and be insured for their full value by the vendor

    against loss and damage. Vendor agrees to provide proof of coverage and/or addition of Participating

    Member as an additional insured upon Participating Member’s request. Additionally, if stored offsite, the

    materials must also be clearly identified as property of buying Participating Member and be separated from

    other materials. Participating Member must be allowed reasonable opportunity to inspect and take

    inventory of stored materials, on or offsite, as necessary.

    Until final acceptance by the Participating Member, it shall be the Vendor's responsibility to protect all

    materials and equipment. Vendor warrants and guarantees that title for all work, materials and equipment

    shall pass to the Member upon final acceptance.

    12.7 Maintenance Facilities and Support: It is preferred that each contractor should have maintenance

    facilities and a support system available for servicing and repair of product and/or equipment. If a third

    party is to be used to provide maintenance and support to the participating member, Respondent must

    notify Region 10 ESC of that third party information. All technicians, applicators, installers shall be fully

    certified, trained and licensed to perform said duties.

    ARTICLE 13- MISCELENOUS

    13.1 Funding Out Clause: Any/all contracts exceeding one (1) year shall include a standard “funding out”

    clause. A contract for the acquisition, including lease, of real or personal property is a commitment of the

    entity’s current revenue only, provided the contract contains either or both of the following provisions:

    “Retains to the entity the continuing right to terminate the contract at the expiration of each budget period

    during the term of the contract and is conditioned on a best efforts attempt by the entity to obtain

    appropriate funds for payment of the contract in the subsequent fiscal year.”

    13.2 Disclosures: Vendor affirms that he/she has not given, offered to give, nor intends to give at any

    time hereafter any economic opportunity, future employment, gift, loan, gratuity, special discount, trip,

    favor or service to a public servant in connection with this contract.

    Vendor has a continuing duty to disclose a complete description of any and all relationships that might be

    considered a conflict of interest in doing business with participants in Equalis Group.

    Vendor affirms that, to the best of his/her knowledge, the offer was arrived at independently, and was

    submitted without collusion with anyone to obtain information or gain any favoritism that would in any way

    limit competition or give an unfair advantage over other vendors in the award of this contract.

    13.3 Indemnity: Vendor shall protect, indemnify, and hold harmless both Region 10 ESC and Equalis

    Group and its participants, administrators, employees and agents against all claims, damages, losses and

    expenses arising out of or resulting from the actions of Vendor, Vendor employees or Vendor subcontractors

    in the preparation of the solicitation and the later execution of the contract, including any supplemental

    agreements with members. Any litigation involving either Region 10 ESC or Equalis Group, its administrators

    and employees and agents shall be in a court of competent jurisdiction in Dallas County, Texas. Texas law

    shall apply to any such suit, without giving effect to its choice of laws provisions. Any litigation involving

    Equalis Group participating members shall be in the jurisdiction of the participating agency.

  • Page 24 of 75

    13.4 Franchise Tax: Vendor hereby certifies that he/she is not currently delinquent in the payment of

    any required franchise taxes, and shall remain current on any such franchise taxes throughout the term of

    this contract.

    13.5 Marketing: Vendor agrees to allow Region 10 ESC and Equalis Group to use their name and logo

    within website, marketing materials and advertisement. Any use of the Region 10 ESC or Equalis Group

    name and logo or any form of publicity, inclusive of press releases, regarding this contract by Vendor must

    have prior approval from Region 10 ESC.

    13.6 Insurance: Unless otherwise modified elsewhere in this document, prior to commencing services

    under this contract for a participating member, contractor shall procure, provide and maintain during the

    life of this agreement comprehensive public liability insurance to include course of construction insurance

    and automobile liability, providing limits of not less than $1,000,000.00 per occurrence. The insurance form

    will be an “all risk” type of policy with standard exclusions. Coverage will include temporary structures,

    scaffolding, temporary office trailers, materials, and equipment. Contractor shall pay for the deductibles

    required by the insurance provided under this agreement.

    Certificates of insurance shall be delivered to the participant prior to commencement of work. The

    insurance company shall be licensed to do business and write the appropriate lines of insurance in the

    applicable state in which work is being conducted. Vendor shall give the participating entity a minimum of

    ten (10) days notice prior to any modifications or cancellation of policies. Vendor shall require all

    subcontractors performing any work to maintain coverage as specified.

    Prior to commencing any work under this contract, any subcontractor shall also procure, provide, and

    maintain, at its own expense until final acceptance of the work performed, insurance coverage in a form

    acceptable to the prime contractor. All subcontractors shall provide worker’s compensation insurance

    which waives all subrogation rights against the prime contractor and member.

    13.7 Subcontracts/Sub Contractors: If Vendor serves as prime contractor, it shall not enter into any

    subcontract subject to this solicitation without prior approval from Region 10 ESC. Any/all subcontractors

    shall abide by the terms and conditions of this contract and the solicitation.

    No subcontract relationships shall be entered into with a party not licensed to do business in the jurisdiction

    in which the work will be performed. Contractor must use subcontractors openly, include such

    arrangements in the proposal, and certify upon request that such use complies with the rules associated

    with the procurement codes and statutes in the state in which the contractor is conducting business.

    Contractor agrees to pay subcontractors in a timely manner. Failure to pay subcontractors for work

    faithfully performed and properly invoiced may result in suspension or termination of this contract. Prior to

    participating member’s release of final retained amounts, Contractor shall produce verified statements from

    all subcontractors and material suppliers that those entities have been paid in full amounts due and owing

    to them.

    13.8 Legal Obligations: It is the Respondent’s responsibility to be aware of and comply with all local,

    state, and federal laws governing the sale of products/services identified in this RFP and any awarded

    contract and shall comply with all while fulfilling the RFP. Applicable laws and regulation must be followed

    even if not specifically identified herein.

  • Page 25 of 75

    13.9 Boycott Certification: Respondents hereby certify that during the term of any Agreement, it does

    not boycott Israel and will not boycott Israel. “Boycott” means refusing to deal with, terminating business

    activities with, or otherwise taking any action that is intended to penalize, inflict economic harm on, or limit

    commercial relations specifically with Israel, or with a person or entity doing business in Israel or in an

    Israeli-controlled territory, but does not include an action made for ordinary business purposes.

    13.10 Venue: All parties agree that venue for any litigation arising from this contract shall lie in

    Richardson, Dallas County, Texas, and that the laws of the State of Texas shall govern the rights of the

    parties and the validity and interpretation of any purchase order, contract, or service agreement that shall

    arise from and include this proposal request.

    [Remainder of Page Intentionally Left Blank- Signatures follow on Signature Form]

  • Page 26 of 75

    CONTRACT SIGNATURE FORM

    The undersigned hereby proposes and agrees to furnish goods and/or services in strict compliance with the

    terms, specifications and conditions at the prices proposed within response unless noted in writing. The

    undersigned further certifies that he/she is an officer of the company and has authority to negotiate and

    bind the company named below and has not prepared this proposal in collusion with any other Respondent

    and that the contents of this proposal as to prices, terms or conditions of said proposal have not been

    communicated by the undersigned nor by any employee or agent to any person engaged in this type of

    business prior to the official opening of this proposal.

    Prices are guaranteed: 120 days

    Company name

    Address

    City/State/Zip

    Telephone No.

    Fax No.

    Email address

    Printed name

    Position with company

    Authorized signature

    Term of contract to

    Unless otherwise stated, all contracts are for a period of three (3) years with an option to renew annually for

    an additional four (4) years if agreed to by Region 10 ESC. Vendor shall honor all administrative fees for any

    sales made based on the contract whether renewed or not.

    Region 10 ESC Authorized Agent Date

    Print Name

    Equalis Group Contract Number __________

  • Page 27 of 75

    Appendix B: PRODUCT / SERVICES SPECIFICATIONS Products and Services Covered: It is the intention of Region 10 ESC to establish a contract with Respondent(s) for Print, Scan and Copy Equipment, Managed Print Solutions, and related products and services. This solicitation should be read as to include an option for agencies to purchase equipment/services or to sign up for a Managed Print Services Solution. Respondents may elect to limit their proposals to equipment/services only, Managed Print Services or a combination of both. This includes, but is not limited to the following: In their response to this section, vendors are asked to describe their proposed offering and address the following:

    Equipment/Services

    • Print/Copy/Scan/Fax equipment and services – The complete catalog of products, accessories, services and supplies available from the Supplier; including but not limited to wide format, high production and centralized product shops, fax, printers, scanners and other related products and services.

    • Software - Technology and workflow solutions relating to duplication of digital and scanned images and the overall management of print strategies and image duplication; multiple bands of printing and imaging technology; multiple-speed duplication and imaging output with optional application of toner and ink technologies; related equipment that scans for a variety of workflow applications. Any other related software that enhances the overall print/copy/scan/fax capabilities.

    • Inter/Intranet and Network Services - The ability to analyze and document the current work flow, technologies and processes surrounding document management within an organization or enterprise and make recommendations on how changes could improve productivity and reduce cost including the design, installation, maintenance and administration of local and wide area networks.

    • Document Storage and Retrieval Products and Services - Provide a wide range of products and services intended to support the needs of an organization to store, manage and retrieve critical documents. This may include products and services such as scanners, imaging systems, bar coding technology, and software designed for this purpose.

    • Related Products and Services - The complete range of Products, Services, and Solutions such as analysis, inventory control, planning, software solutions, network solutions, third party integration related to the purchase or lease of items, fleet management, overflow printing services, legal document services or any other product, service and solution offered by the supplier.

    Managed Print Solutions Outsourced management for a fleet of devices to include initial assessment, ongoing optimization of device deployment to maximize productivity and reduce costs, life-cycle management of devices, device repair and maintenance, supplies replenishment and proactive supplies replenishment, help desk support, on-site technical support, education and end-user training, real time hard copy fleet usage monitoring and reporting, formalized reporting on operations, and any other services required for the management of print services. Products, Services and Solutions

    • Provide a description of the range of products covered by your organization’s Managed Print Services offering

    • Outline everything included in your solution, including consumables (toner, staples, drums, maintenance kits, etc.), parts (fuser units, transfer kits, waste toner bottles, rollers, paper guides,

  • Page 28 of 75

    etc.), Labor (delivery, installation, disposal, etc.), support and any other product or service required to continue the operation of the solution you are offering.

    • Describe your ability to manage an onsite print center

    • Provide an overview of the technology that is utilized in your MPS offering

    • Describe reporting capabilities regarding consumption, optimization, billing and any other reporting capabilities that enhance the overall experience and solution being provided

    List all methods of ordering provided.

    • Describe in detail your assessment and ordering process and how it is scalable

    • Provide your backorder policy Implementation Phase

    • Describe in detail your implementation program plan, including a pre-implementation assessment, the proposed operational solution, the onboarding process, the installation process, and anticipated timelines for each

    • Provide your organization’s experience of implementing with public sector agencies Training for Client

    • Describe in detail the types of trainings your organization typically provides to customers. Fleet Management

    • Include all cost options for on-site full-time, part-time, first service responder, consumables, etc.

    • In addition, list separate costs, if any, to manage legacy installed devices from other manufacturers such as installing, moving, adding, changing and disposing of contracted devices.

    • Do you offer trade in pricing for owned equipment?

    • Define how meter reads are conducted.

    • Define how service calls are placed. Does your equipment have built in remote/automated diagnostics capabilities?

    • Detail any innovative ways that your organization helps eliminate unnecessary printing; reduce carbon footprint usage, waste, etc.

    Service and Maintenance

    • Describe your process for management of maintenance support, including preventive maintenance, on-site repairs, break-fix, site inspection diagnostics, and supply management

    • Describe in detail the process that shall be used to ensure adequate service representatives will be available. This should include fees and or hourly rates for service/help desk integration.

    • Describe your organization’s procedures for addressing and resolving customer problems and complaints, service, equipment, or billing. This should include timelines and escalation measures.

    • Provide the expected response time after initial service/help desk call to have a technician on site, if needed.

  • Page 29 of 75

    Appendix C: PRICING

    Attachment B

    Region 10 ESC requests that potential Respondents offer a wide array of products and services at lower

    prices and with better value than what they would ordinarily offer to a single government agency, a school

    district, or a regional cooperative.

    All pricing must be entered into the Attachment B template provided. Products/lines completed will be used

    to establish the extent of the Respondents product lines, services, warranties, etc. that are available. All

    services offered under this contract must be priced or listed as free and unlisted services will not be

    accepted.

    Pricing must be entered into each worksheet within the Attachment B as follows:

    Products and Services Price List

    • Respondents are encouraged to include all high-volume products/services within the scope of

    this RFP they deem are necessary to show a complete price List

    • The last section in this first worksheet is included to price a Managed Print Services Solution

    • It is preferred that respondents include an overall discount for all products/services within the

    scope defined in this RFP to cover products/services not listed in your response and any future

    products or services that may become available. The discount calculation should be based on a

    discount from a verifiable price list or catalog. Cost plus a percentage as a primary method is not

    allowed.

    Other Pricing

    • In addition to prices offered in the Products and Services Price List, respondents shall provide a calculation for pricing on all other products available under the scope of this RFP. The calculation should be based on a discount from a verifiable price list or catalog. Cost plus a percentage as a primary method is not allowed.

    • Additional services such as installation, delivery, tech support, training, and other services not already included in the Core Price list should be provided in this worksheet

    Other Discounts or Enhanced Pricing

    • List additional rebates, discounts off list, delivery size incentives or other price discounts not

    already provided in the other worksheets

    • Respondents are encouraged to offer additional discounts for one-time delivery of large single

    orders to participating public agencies. Participating public agencies should seek to negotiate

    additional price concessions based on quantity purchases of any products offered under the

    Contract.

    Not to Exceed Pricing Region 10 ESC requests pricing be submitted as not to exceed for any participating entity.

    ➢ Unlike fixed pricing the awarded vendor can adjust submitted pricing lower if needed but, cannot

    exceed original pricing submitted for solicitation.

    ➢ Vendor must allow for lower pricing to be available for similar product and service purchases.

    Other Restrictions and Fees Please provide any other relevant information, fees or restrictions for Purchasing Group Members to receive

    pricing or value under this contract, such as minimum order sizes, restocking fees, and/or any other relevant

    fee or restriction associated with this contract. Fees or restrictions not listed will not be allowed under this

    contract.

  • Page 30 of 75

    Appendix D: GENERAL TERMS & CONDITIONS ACCEPTANCE FORM

    Signature on the Vendor Contract Signature form certifies complete acceptance of the General Terms and

    Conditions in this solicitation, except as noted below (additional pages may be attached, if necessary).

    Check one of the following responses to the General Terms and Conditions:

    We take no exceptions/deviations to the general terms and conditions

    (Note: If none are listed below, it is understood that no exceptions/deviations are taken.)

    We take the following exceptions/deviations to the general terms and conditions. All exceptions/deviations must be clearly explained. Reference the corresponding general terms and conditions that you are taking exceptions/deviations to. Clearly state if you are adding additions terms and conditions to the general terms and conditions. Provide details on your exceptions/deviations below:

    (Note: Unacceptable exceptions shall remove your proposal from consideration for award. Region 10 ESC

    shall be the sole judge on the acceptance of exceptions/deviations and the decision shall be final.)