reporting the value of your managed services
DESCRIPTION
Watch this 20 minute “coffee-cast” and see how the new features in N-able Report Manager deliver reporting power and ease of use you’re unlikely to find anywhere else. See why Report Manager is a perennial partner favorite. In just 20 minutes we’ll show you: • New features & data in the latest release of Report Manager • How to include custom branding for each end-customer • How to make reporting automated and easy • How reporting can be an important customer touch pointTRANSCRIPT
Reporting The Value Of Your Managed Services
© 2014 N-able Technologies, Inc. All rights reserved.
Presented By
© 2014 N-able Technologies, Inc. All rights reserved.
Ali MahmoudProduct Marketing
@alimahmoud_
Karen RecoskieProduct Manager
Why Every MSP Should Be Reporting
© 2014 N-able Technologies, Inc. All rights reserved.
Improve Satisfaction of Your Managed Customers
• Customer’s see what you are doing for them
• Helps them rationalize their IT spend
© 2014 N-able Technologies, Inc. All rights reserved.
Build Recurring Revenue fromYour Reactive Customers
• Learn about reactive customers network
• Build trust through free basic reporting
• Build Recurring Revenue by upselling Backup/AV/Patch for unprotected nodes
© 2014 N-able Technologies, Inc. All rights reserved.
How Reporting Works
© 2014 N-able Technologies, Inc. All rights reserved.
How Report Manager Works
© 2014 N-able Technologies, Inc. All rights reserved.
SQL Database Automatic ReportsRMM DataAV, Patch, Backup,
Mobile, Help Desk, etc
Understand Trends
Show your customer the value of your service
© 2014 N-able Technologies, Inc. All rights reserved.
Show Your Customers The Work You Do
© 2014 N-able Technologies, Inc. All rights reserved.
AV Status Patch Status
Backup Status and more…
Study Your Own Performance And Improve
Help Desk & Ticketing
© 2014 N-able Technologies, Inc. All rights reserved.
Remote Desktop Support
#1 RMM Automation Platform
Report Manager
Scheduling CustomizationBranding
© 2014 N-able Technologies, Inc. All rights reserved.
How Do I Get Started?
© 2014 N-able Technologies, Inc. All rights reserved.
How Report Manager Works
© 2014 N-able Technologies, Inc. All rights reserved.
Install & Connect to N-central®
How Report Manager Works
© 2014 N-able Technologies, Inc. All rights reserved.
Install & Connect to N-central
Automatically Gathers Data
How Report Manager Works
© 2014 N-able Technologies, Inc. All rights reserved.
Install & Connect to N-central
Start Reporting
Automatically Gathers Data
Easy to Get Started
45 Reports Available Out-of-Box
© 2014 N-able Technologies, Inc. All rights reserved.
Automation Manager
Help Desk Manager
ReportManager
Remote Control
Manager
SecurityManager
Backup Manager
Patch Manager
Audit Manager
Mobile Manager
N-central RMMAn MSP’s complete toolkit
© 2014 N-able Technologies, Inc. All rights reserved.
© 2014 N-able Technologies, Inc. All rights reserved.
Start your Free Trial
Report Manager
Remote Management Made Simple
Legal Information
The N-able Technologies and N-central trademarks are the exclusive property of N-able Technologies, Inc. and its affiliates, are registered with the U.S. Patent and Trademark Office and the Canadian Intellectual Property Office, and may be registered or pending registration in other countries. All other N-able trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States, Canada, or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies.
© 2013 N-able Technologies, Inc. All rights reserved. © 2014 N-able Technologies, Inc. All rights reserved.