reporting a view from the marine industry · reporting a view from the marine industry louis de...
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Reporting AViewfromtheMarineIndustry
LouisdeWolffHeadofSafetyManagementCalMacFerriesLimited
• 31Ferries• 50PortsandHarbours• 24Islanddestinations• 4.63MillionPassengers• 1.1millioncars• 1400employees• 373(average)dailysailings• 135,600sailingsperyear
CalMac Ferries - in numbers
Where we operate
Shipping incidents: two brief case studies
HeraldofFreeEnterprise:06Mar1987CapsizeondeparturefromZeebruggeharbour.Lossof193lives.90secondselapsedfromtheonsetofinstability,withaheavylisttoport,tocapsize.
ScandinavianStar:07April1990,onroutebetweenNorwayandDenmark,afirebrokeoutkilling159people.Thesmokeratherthanthefirekilledthemajorityofpassengers
ISM Code• Requiresshippingcompaniestoreport,investigate,analyseallaccidentsandnearmisses
• Verifiedthroughauditbythemaritimeandcoastguardagencies.
• IntroducestheconceptofJustCulture
How does CalMac comply?
• Allincidentsarereported
• Werecognise3levelsofincidents
• Incidentsthatcauseharm• Incidentsthatdonotcauseharm(NearMiss)• SafetyConcerns
• Weactivelyencouragemorereporting
Other Ways• SafetyCommitteeMeetings
• ToolBoxTalksandbriefings
• Continuousvisitstoournetwork
• Intranetmicrosite
• Customercomplaints
• Confidentialreporting
Benefits of more reporting
Data• Morereporting• Moreavailabledata
Trends• Consistentdata• Providestrendinformation
Info• Trendsinformmanagement
Improve• Targetedimprovements
Does it Work?
Real Life Examples
• Neargrounding
• ReportedasaNearMiss
• Resultedinacompleteoverhaulofourbridgearrivalanddeparturechecklists
IncidentwithaFastRescueBoat
RecreationalDiving
However
• Morereportsareneeded
• EspeciallyNearMissesandSafetyConcerns
1Fatality
10MajorIncident
30MinorIncident
600NearMiss/SafetyConcern
Bird Triangle
CalMac 2015
Confidential Reporting
• Removesbarriers
• Encouragesmorenearmissreports
• Ultimatelypreventsincidents
LouisdeWolff,BSc,MasterMarinerHeadofSafetyManagement,DPandCSO
CalMac FerriesLimitedFerryTerminalGOUROCKPA191QPUnitedKingdom
t: 01475650366m: 07912667737e: [email protected]
www.calmac.co.uk
Thankyou