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REPORT OF EXAMINATION
OF THE
ALLIANCE UNITED INSURANCE COMPANY
AS OF
DECEMBER 31, 2015
Filed on January 20, 2017
TABLE OF CONTENTS PAGE
SCOPE OF EXAMINATION ............................................................................................ 1
COMPANY HISTORY: .................................................................................................... 2 Capitalization ............................................................................................................. 4 Dividends ................................................................................................................... 5
MANAGEMENT AND CONTROL:................................................................................... 5 Management Agreements .......................................................................................... 7 Corporate Records ..................................................................................................... 9
TERRITORY AND PLAN OF OPERATION ................................................................... 10
REINSURANCE: ........................................................................................................... 10 Assumed .................................................................................................................. 10 Ceded ...................................................................................................................... 10
ACCOUNTS AND RECORDS: ...................................................................................... 11 Information Systems Controls .................................................................................. 11 Taxes, Licenses, and Fees ...................................................................................... 12
FINANCIAL STATEMENTS: ......................................................................................... 12 Statement of Financial Condition as of December 31, 2015 .................................... 13 Underwriting and Investment Exhibit for the Year Ended December 31, 2015 ........ 14 Reconciliation of Surplus as Regards Policyholders from December 31, 2011
through December 31, 2015 ............................................................................... 15
COMMENTS ON FINANCIAL STATEMENT ITEMS: .................................................... 16 Receivables from Parent, Subsidiaries and Affiliates ............................................... 16 Losses and Loss Adjustment Expenses .................................................................. 16 Other Expenses ....................................................................................................... 16
SUBSEQUENT EVENTS .............................................................................................. 17
SUMMARY OF COMMENTS AND RECOMMENDATIONS: ........................................ 17 Current Report of Examination ................................................................................ 17 Previous Report of Examination .............................................................................. 18
ACKNOWLEDGMENT .................................................................................................. 19
Los Angeles, California November 18, 2016
Honorable Dave Jones Insurance Commissioner California Department of Insurance Sacramento, California
Dear Commissioner:
Pursuant to your instructions, an examination was made of the
ALLIANCE UNITED INSURANCE COMPANY
(hereinafter also referred to as the Company) at its home office located at 5300 Adolfo
Road, Suite 200, Camarillo, California 93012.
SCOPE OF EXAMINATION
We have performed our single-state examination of the Company. The previous
examination of the Company was as of December 31, 2011. This examination covered
the period from January 1, 2012 through December 31, 2015.
The examination was conducted in accordance with the National Association of
Insurance Commissioners Financial Condition Examiners Handbook (Handbook). The
Handbook requires the planning and performance of the examination to evaluate the
Company’s financial condition, assess corporate governance, identify current and
prospective risks, and evaluate system controls and procedures used to mitigate those
risks. An examination also includes identifying and evaluating significant risks that
could cause an insurer’s surplus to be materially misstated both currently and
prospectively.
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All accounts and activities of the Company were considered in accordance with the risk-
focused examination process. This may include assessing significant estimates made
by management and evaluating management’s compliance with Statutory Accounting
Principles. The examination does not attest to the fair presentation of the financial
statements included herein. If, during the course of the examination, an adjustment is
identified, the impact of such adjustment will be documented separately following the
Company’s financial statements.
This examination report includes findings of fact and general information about the
Company and its financial condition. There might be other items identified during the
examination that, due to their nature (e.g., subjective conclusions, proprietary
information, etc.), were not included within the examination report but separately
communicated to other regulators and/or the Company.
COMPANY HISTORY
The Company was incorporated in California on December 17, 1997, as Millennium
Insurance Company, and commenced transacting private automobile insurance on
June 30, 1998. In January 2004, Alliance United Group (AUG) purchased the Company
from GuideOne Financial Group, Inc., and changed the name of the Company to
Alliance United Insurance Company.
In August 2006, the California Department of Insurance (CDI) approved a request from
Platinum Group of Companies (Platinum) and Mr. David Mandel, the ultimate controlling
individual of Platinum, to acquire indirect control of the Company through the purchase
of 42,932 shares or 56% of the authorized but unissued class A common stock of AUG.
Concurrent to the approval, the CDI entered into a Regulatory Agreement with Mr.
Mandel, Platinum, and the Company, setting conditions for control of the Company.
These conditions include, but are not limited to; maintaining a risk-based capital of
300% or greater, maintaining a premium to surplus ratio of no greater than 3 to 1; no
dividends declared the first three years following acquisition of control; no written
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business other than automobile insurance without prior consent from the CDI; and
attempt to retain senior management for five years following acquisition of control. In
July 2012, the Company requested that the CDI amend the Regulatory Agreement to
increase the premium to surplus ratio from 3 to 1 to 3.5 to 1. The request was approved
by the CDI on December 21, 2012.
In 2011, after several stock repurchase programs to retire outstanding shares, Platinum
owned an estimated 78% of the outstanding shares of AUG. During 2012, several key
employees exercised their AUG stock options which resulted in Platinum owning an
estimated 75% of the total outstanding shares of AUG.
On November 1, 2012, the Company created a wholly-owned subsidiary, Alliance
United Properties, LLC (AUP), a California domiciled non-insurance company with
100,000 shares of $1,000 par value class A common stock authorized and 100 shares
issued and outstanding. The investment in AUP was disposed of on April 30, 2015. The
carrying value of the investment in AUP at the time of disposal was $8,872,696.
On September 1, 2013, AUG purchased West Palmdale Plaza, LLC (WPP), a
subsidiary of Platinum and contributed 100% of the common stock of WPP to the
Company. On October 1, 2013, the Company contributed 100% of common stock of
WPP to AUP, making WWP an indirect wholly-owned subsidiary of the Company.
Effective April 30, 2015, AUG was acquired by Kemper Corporation (Kemper) through a
reverse subsidiary merger transaction between Kemper, Kemper Acquisition
Corporation, a newly formed California corporation and subsidiary of Kemper, AUG, and
Platinum. The transaction was a cash transaction for a total purchase price of
$71 million, subject to certain post-closing indemnifications. As a result of the
transaction, Kemper became owner of 100% of the issued and outstanding shares of
AUG common stock, thereby becoming indirect sole shareholder of the Company and
its former affiliate, Alliance United Insurance Services (AUIS), a California corporation.
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On June 3, 2015, the board of directors of AUG authorized a capital contribution of all
the common stock of AUIS to the Company. The contribution was made on
June 5, 2015, and as a result, AUIS became a wholly-owned subsidiary of the
Company. The value of AUIS at the time of contribution was $3.9 million. The
California Secretary of State approved the conversion of AUG and AUIS from California
corporations to California limited liability companies, effective June 15, 2015 and
June 22, 2015, respectively.
Capitalization
The Company is authorized to issue 100,000 shares of $1,000 par value common stock.
As of December 31, 2015, there were 2,600 shares outstanding.
The Company received capital contributions from AUG as shown in the schedule below:
Year Amount
2012 $ 14,500,000
2013 $ 17,500,000(a)
2015 $127,355,776(b)
(a) Capital contribution included a cash contribution of $15,471,866 and $2,028,134 of 100% common
stock of WPP.
(b) Capital contribution included a cash contribution of $98,501,086; $3,854,690 of 100% common
stock of AUIS; and $25,000,000 capital contribution receivable.
On December 30, 2015, the CDI approved the admissibility of a $25 million capital
contribution from AUG as a contribution receivable in the Company’s statutory financial
statements as of December 31, 2015, pursuant to the Statements of Statutory
Accounting Principles No. 72, Surplus and Quasi-Reorganizations. The capital
contribution was recorded as a receivable in the Company’s filed 2015 financial
statement and was received on February 11, 2016.
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The Company made capital contributions to its former subsidiary, AUP, as shown in the
schedule below:
Year Amount
2012 $ 100,000
2013 $7,525,573(a)
2014 $1,000,000
(a) Capital contribution included a cash contribution of $5,500,000 and $2,025,573 of 100% common
stock of WPP.
Dividends
No dividends were paid by the Company during the examination period.
In 2015, AUIS made approximately $29.6 million from its own business activities and
distributed $22,040,000 to the Company as shown below:
Date Amount
09/25/2015 $ 2,040,000
09/29/2015 $ 3,000,000
11/09/2015 $10,000,000
12/31/2015 $ 7,000,000
MANAGEMENT AND CONTROL
The Company is a member of an insurance holding company system of which Kemper
Corporation (Kemper) is the ultimate controlling entity. Kemper is incorporated in the
state of Delaware. Following is an abridged organizational chart showing the entities
the Company had interrelationships with during the examination period. All ownership
is 100%.
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The seven members of the board of directors, who are elected annually, manage the
business and affairs of the Company. Following are members of the board and principal
officers of the Company serving at December 31, 2015:
Directors
Name and Location Principal Business Affiliation
John M. Boschelli Geneva, Illinois
Senior Vice President and Chief Investment Officer
Kemper Corporation
Denise I. Lynch(a) Chicago, Illinois
Vice President and Property and CasualtyGroup Executive
Kemper Corporation
Kemper Corporation
(Delaware)
KAHG LLC
(Illinois)
Kemper CorporateServices, Inc.
(Illinois)
United InsuranceCompany of America
(Illinois)
Alliance United Group,LLC
(California)
Alliance UnitedInsurance Company
(California)
Alliance UnitedInsurance Services, LLC
(California)
Trinity UniversalInsurance Company
(Texas)
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Name and Location Principal Business Affiliation
David Mandel Studio City, California
President Alliance United Insurance Company
Maxwell T. Mindak Elmhurst, Illinois
Vice President, Financial Planning and Analysis
Kemper Corporation
Christopher L. Moses Chicago, Illinois
Vice President and Treasurer Kember Corporation
Richard Roeske Naperville, Illinois
Vice President and Chief Accounting Officer
Kemper Corporation
Dennis J. Sandelski Valparaiso, Indiana
Vice President, Tax and Corporate Development
Kemper Corporation
Principal Officers
Name Title
David Mandel President Andrew D. MacDonald Senior Vice President Judy L. Fuller Secretary Clark H. Roberts Chief Financial Officer
The following changes in management occurred subsequent to the examination date: (a) Denise Lynch resigned as a member of the board of directors, effective December 31, 2015, and
was replaced by Joseph W. Metz, effective February 10, 2016.
Management Agreements
Administrative Service Agreement: The Company had an Administrative Service
Agreement, effective January 1, 2004, with its affiliate, Alliance United Insurance
Services (AUIS). Under the terms of the Agreement, AUIS provided facilities, insurance
administrative, and management support services continuously for the Company to
conduct its business. Services included, but were not limited to, financial reporting, tax,
treasury services, budget and cost accounting, human resources, payroll, electronic
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funds transfer, legal, office services, actuarial, investment management, computer,
marketing, corporate affairs, and graphic arts. AUIS also provided office space for the
Company. The Company reimbursed AUIS for actual expenses incurred on a monthly,
basis. AUIS received payments of $416,172, $578,633, $1,540,681, and $518,738, for
2012, 2013, 2014, and 2015 respectively. The California Department of Insurance
(CDI) approved the Agreement on February 12, 2004. This Agreement terminated
when Kemper acquired AUG on April 30, 2015.
Agency Agreement: On January 1, 2004, the Company entered into an Agency
Agreement with AUIS. Under the terms of the Agreement, AUIS has authority to
process policies, collect premiums, and perform responsibilities typical of a servicing
general agent. Premium payments are settled within thirty days after each month of
collection. For services provided, AUIS received commissions which totaled
$27,985,659, $32,404,981, $43,787,000, and $53,984,000 in 2012, 2013, 2014, and
2015, respectively. The CDI approved this Agreement on February 12, 2004. An
amendment to reflect the Company’s current name was approved on March 30, 2008,
by the CDI.
Tax Sharing Agreement: The Company and its former affiliates were party to a Tax
Sharing Agreement with its parent, AUG, dated January 1, 2004, amended
March 9, 2009, to reflect the Company’s current name. Under the terms of the
Agreement, allocation of taxes was based upon separate return calculations with
intercompany tax balances settled in the quarter subsequent to the filing of the
consolidated return. During 2012, 2013, and 2014, the Company paid/recovered
federal income taxes of ($155,568), $1,118,946, and $1,590,300, respectively. The
Company received federal income taxes of $595,000 between January 1, 2015 through
April 30, 2015. The CDI approved this Agreement on February 12, 2004. This
Agreement was terminated when Kemper acquired AUG on April 30, 2015.
Federal Income Tax Agreement: The Company entered into a Federal Income Tax
Agreement with Kemper Corporation (Kemper), its ultimate parent, on May 1, 2015.
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Under the terms of the Agreement, the Company will pay Kemper the amount of regular
income tax it would pay the Internal Revenue Service as if filing separately. The
Company’s regular income tax liability shall not be greater nor less than the regular
income tax liability would be if the Company had filed separate tax return for all years in
the consolidated period. During the period of May 1, 2015 through December 31, 2015,
the Company paid $0 in federal income taxes. This Agreement was approved by the
CDI on June 3, 2015.
General Service Agreement: The Company entered into a General Service Agreement
with Merastar Insurance Company (Merastar), an affiliate, effective May 1, 2015. Under
the terms of the Agreement, Merastar administers the new and renewal property and
casualty lines insurance business of the Company and provides certain services and
facilities to the Company. Services include, but not limited to, marketing, underwriting,
supervision of the adjustment of claims, payment of expenses, and staffing. In 2015,
the Company incurred expenses of $48,309,000. The CDI approved this Agreement on
June 25, 2015.
Service Agreement: Effective May 1, 2015, a Service Agreement was executed
between the Company and Kemper Corporate Services, Inc. (KCSI), an affiliate. Under
the terms of the Agreement, KCSI will provide accounting and financial services,
accounts payable and administrative services, cash management and financial planning
services, human resource services, legal and risk management services, and
miscellaneous services. In 2015, the Company incurred expenses of $4,605,000 for
services provided by KCSI. The CDI approved this Agreement on June 25, 2015. An
amendment to include additional services provided by KCSI was approved on
November 10, 2015, by the CDI.
Corporate Records
California Insurance Code (CIC) Section 735 states that the Company must inform the
board members of the receipt of the examination report. The board should be informed
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of the report both in the form first formally prepared by the examiners and in the form as
finally settled and officially filed by the commissioner. The board must also enter that
fact in the board minutes. A review of the board minutes disclosed that, while the
previous officially filed report as of December 31, 2011 was presented to the board, the
first formally prepared draft by the examiners of that report was not submitted to the
board. It is recommended that the Company implement procedures to ensure future
compliance with CIC Section 735.
TERRITORY AND PLAN OF OPERATION
The Company is licensed to write Fire, Marine, Disability, Plate Glass, Liability,
Common Carrier Liability, Boiler and Machinery, Burglary, Sprinkler, Team and Vehicle,
Automobile, and Miscellaneous coverage solely in California.
Business is produced by a network of insurance agencies through its affiliated general
agent, Alliance United Insurance Service, LLC, it wholly-owned subsidiary. In 2015, the
Company wrote $415.84 million of direct premiums. Of the direct premiums, 66.71%
was private passenger automobile liability and 33.29% was automobile physical
damage.
REINSURANCE
Assumed
The Company does not assume any reinsurance.
Ceded
On December 31, 2014, the Company terminated its 38% quota share reinsurance
agreement with Maiden Reinsurance North America (Maiden Re) on a cut-off basis.
The Company then entered into a 3% quota share reinsurance agreement with Maiden
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Re on January 1, 2015 which was terminated on a cut-off basis on April 30, 2015, as a
result of the acquisition. In July 2015, the Company and Maiden Re, entered into a
Commutation and Release Agreement whereby both parties agreed to settle and
commute all past, present, and future obligations and liabilities connected with the
reinsurance agreements the parties had previously entered. Under the terms of the
agreement, Maiden Re paid a settlement amount of $28,695,150 to the Company for
related reinsurance balances on July 30, 2015.
On April 30, 2015, the Company was added to Kemper Corporation’s property and
casualty catastrophe reinsurance program. Following is a summary of reinsurance
contracts as of December 31, 2015:
Line of Business and Type of Contract
Reinsurer’s Name
Company’s Retention
Reinsurer’s Limit
Casualty:
Per Risk Excess of Loss 1st Layer and 2nd Layer
Various domestic, foreign, and alien companies led by Swiss Re Underwriters Agency, Inc.
$2 million
1st Layer – 100% of $5.5 million x $2 million
2nd Layer – 100% of
$7.5 million x $7.5 million
Property:
Property – Per Risk XOL 1st Layer and 2nd Layer
Various domestic, foreign, and alien companies led by Swiss Re Underwriters Agency, Inc.
$50 million 1st Layer - $5 million 2nd Layer - $10 million
1st Layer – 95% of $100 million x $50 million
2nd Layer – 95% of
$200 million x $150 million
ACCOUNTS AND RECORDS
Information Systems Controls
During the course of the examination, a review was made of the Company’s general
controls over its information systems. As a result of this review, some findings were
noted and were presented to the Company along with recommendations to strengthen
its controls. The Company should evaluate the recommendations and make
appropriate changes to strengthen its information systems controls.
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Taxes, Licenses, and Fees
California Insurance Code (CIC) Section 734 states that the Company shall provide
examiners access to books and records of the Company being examined within a timely
and convenient manner. In addition, CIC Section 1872.8 states, in part, that each
insurer doing business in the state of California must pay an annual “Vehicle Fraud
Assessment Fee (VFAF)” for each vehicle insured under an insurance policy it issues in
California. The fee provides funding for the investigation and prosecution of fraudulent
automobile insurance claims and automobile theft in the state of California.
During the course of the examination, it was noted that the Company was unable to
provide and maintain detailed supporting documentation for the VFAF remitted to the
California Department of Insurance (CDI) as required by CIC Sections 734 and 1872.8.
It is recommended that the Company establish and implement procedures to ensure
that adequate documentation is maintained to support its filings with the CDI.
FINANCIAL STATEMENTS
The following financial statements are based on the statutory financial statements filed
by the Company with the California Department of Insurance and present the financial
condition of the Company for the period ending December 31, 2015. The
accompanying comments to the amounts reported in the annual statement should be
considered an integral part of the financial statements. There were no examination
adjustments made to surplus as a result of the examination.
Statement of Financial Condition as of December 31, 2015 Underwriting and Investment Exhibit for the Year Ended December 31, 2015 Reconciliation of Surplus as Regards Policyholders from December 31, 2011 through December 31, 2015
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Statement of Financial Condition as of December 31, 2015
Ledger and Nonledger Assets Not Net Admitted Assets Assets Admitted Assets Notes Bonds $ 260,400,945 $ $ 260,400,945 Common stocks 39,470,712 39,470,712 Cash and short-term investments 44,636,416 44,636,416 Other invested assets 7,014,984 7,014,984 Investment income due and accrued 2,576,613 2,576,613 Premiums, agents’ balances and installments booked but deferred and not yet due (including $0 earned but unbilled premiums) 69,149,040 42,366 69,106,674 Amount recoverable from reinsurers 46,813 46,813 Current federal and foreign income tax recoverable and interest thereon 10,721,803 10,721,803 Net deferred tax asset 15,756,289 777,253 14,979,036 Electronic data processing equipment and software 1,658,757 1,260,317 398,440 Furniture and equipment 605,789 605,789 Receivable from parent, subsidiaries and affiliates 25,000,000 25,000,000 (1) Aggregate write-ins for other than invested assets 8,866,110 8,866,110
Total assets $ 485,904,271 $ 18,566,819 $ 467,337,452
Liabilities, Surplus and Other Funds
Losses and loss adjustment expenses $ 206,546,210 (2) Other expenses 17,243,672 (3) Taxes, licenses and fees 2,726,611 Unearned premiums 97,836,547 Ceded reinsurance premiums payable 147,555 Amounts withheld or retained by company for account of others 21,179 Payable to parent, subsidiaries and affiliates 6,462,775 Aggregate write-ins for liabilities 1,117,946
Total liabilities 332,102,495
Common capital stock $ 2,600,000 Gross paid-in and contributed surplus 178,255,776 Unassigned funds (surplus) (45,620,819) Surplus as regards policyholders 135,234,957
Total liabilities, surplus, and other funds $ 467,337,452
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Underwriting and Investment Exhibit for the Year Ended December 31, 2015
Statement of Income
Underwriting Income
Premiums earned $ 394,770,161
Deductions:
Losses and loss expenses incurred $ 365,615,981 Other underwriting expenses incurred 101,580,218 Total underwriting deductions 467,196,199 Net underwriting loss (72,426,038)
Investment Income
Net investment income earned $ 27,365,978 Net realized capital loss (673,409) Net investment gain 26,692,569
Other Income
Net loss from agents’ or premium balances charged off (amount recovered $0 amount charged off $2,667) $ (2,667) Aggregate write-ins for miscellaneous income 3,500
Total other income 833
Net income after dividends to policyholders, after capital gains tax and before federal and foreign income taxes (45,732,636) Federal and foreign income taxes incurred (8,728,634)
Net loss $ (37,004,002)
Capital and Surplus Account
Surplus as regards policyholders, December 31, 2014 48,876,990
Net loss $ (37,004,002) Change in net unrealized capital gains less capital gain tax of $(323,426) 2,566,694 Change in net deferred income tax 10,434,963 Change in nonadmitted assets (16,995,464) Surplus adjustments: Paid-in 127,355,776
Change in surplus as regards policyholders for the year 86,357,967
Surplus as regards policyholders, December 31, 2015 $ 135,234,957
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Reconciliation of Surplus as Regards Policyholders from December 31, 2011 through December 31, 2015
Surplus as regards policyholders, December 31, 2011 $19,795,549
Gain in Loss in Surplus Surplus
Net loss $ $ 42,306,995 Net unrealized capital gains 2,268,378 Change in net deferred income tax 13,791,937 Change in nonadmitted assets 18,291,223 Cumulative effect of changes in accounting principles 137,257 Surplus adjustments: Paid-in 159,355,776 Aggregate write-ins for gains and losses in surplus 484,278
Total gains and losses $ 176,037626 $ 60,598,218
Net increase in surplus as regards policyholders 115,439,408
Surplus as regards policyholders, December 31, 2015 $ 135,234,957
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COMMENTS ON FINANCIAL STATEMENT ITEMS
(1) Receivables from Parent, Subsidiaries and Affiliates
On December 30, 2015, the California Department of Insurance approved the
admissibility of $25,000,000 capital contribution as a contribution receivable in the
Company’s statutory financial statements as of December 31, 2015, pursuant to
Statements of Statutory Accounting Principles No. 72, Surplus and Quasi-
Reorganizations. Accordingly, the statutory financial statements include a $25,000,000
contribution receivable from Alliance United Group as of December 31, 2015.
(2) Losses and Loss Adjustment Expenses
Based on an analysis by a Casualty Actuary for the California Department of Insurance,
the Company’s loss and loss adjustment expense reserves as of December 31, 2015,
were found to be reasonably stated and have been accepted for purposes of this
examination.
(3) Other Expenses
The Company is party to a class action lawsuit filed in the state of California. The
plaintiffs alleged wrongful and unlawful employment practices under California law
including failure to pay employee wages earned upon separation of employment, failure
to provide meal and rest periods, and failure to provide wage statements. In May 2015,
the Company established a $5 million accrual to cover costs associated with the lawsuit.
During the second quarter of 2016, the Company reached a class settlement in the
amount of $6 million with the plaintiffs and is seeking court approval.
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SUBSEQUENT EVENTS
The Company received a cash capital contribution of $25 million from its parent,
Alliance United Group (AUG) on February 11, 2016. The California Department of
Insurance previously approved admissibility of this capital contribution as a contribution
receivable in the Company’s 2015 filed financial statement.
On March 30, 2016, the Company received a cash distribution of $9.7 million from its
subsidiary, Alliance United Insurance Services, LLC (AUIS).
On May 6, 2016, AUG made an additional $5 million cash capital contribution to the
Company.
On June 29, 2016, AUIS made a cash distribution of $11.6 million to the Company.
On August 10, 2016, AUG made an additional $15 million cash capital contribution to
the Company.
On September 29, 2016, AUIS made a cash distribution of $9.7 million to the Company.
SUMMARY OF COMMENTS AND RECOMMENDATIONS
Current Report of Examination
Corporate Records (Page 9): It is recommended that the Company implement
procedures to ensure future compliance with California Insurance Code Section 735.
Accounts and Records – Information System Controls (Page 11): As the result of the
review of the Company’s information systems controls, recommendations for improving
these controls were presented to the Company. The Company should evaluate these
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recommendations and make appropriate changes to strengthen its controls over its
information systems.
Accounts and Records – Taxes, Licenses, and Fees (Page 12): It is recommended that
the Company establish and implement procedures to ensure that adequate
documentation is maintained to support its filings with the California Department of
Insurance.
Previous Report of Examination
Comments on Financial Statement Items – Taxes, Licenses, and Fees (Page 11): It
was recommended that the Company file amended premium tax returns for 2010 and
2011 with the California Department of Insurance. The Company has complied with this
recommendation.
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ACKNOWLEDGMENT
The courtesy and cooperation extended by the Company’s officers and parent’s
employees during the course of this examination are hereby acknowledged.
Respectfully submitted,
__/S/_______________________
Anjanette Briggs, CFE Examiner-In-Charge Senior Insurance Examiner Department of Insurance State of California __/S/_______________________
Don Woo, CFE Bureau Chief Department of Insurance State of California