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May 2014 ATM Cost-Effectiveness (ACE) 2012 Benchmarking Report with 2013-2017 outlook EUROCONTROL REPORT COMMISSIONED BY THE PERFORMANCE REVIEW COMMISSION Prepared by the Performance Review Unit (PRU) with the ACE Working Group May 2014 REPORT COMMISSIONED BY THE PERFORMANCE REVIEW COMMISSION ATM Cost-Effectiveness (ACE) 2012 Benchmarking Report with 2013-2017 outlook

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Page 1: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

May 2014

ATM Cost-Effectiveness (ACE)2012 Benchmarking Report

with 2013-2017 outlook

EUROCONTROL

REPORT COMMISSIONED BY THE PERFORMANCE REVIEW COMMISSION

Prepared by the Performance Review Unit (PRU)with the ACE Working Group

May 2014

REPORT COMMISSIONED BY THE PERFORMANCE REVIEW COMMISSION

ATM Cost-Effectiveness (ACE)2012 Benchmarking Report

with 2013-2017 outlook

COPYRIGHT NOTICE AND DISCLAIMER

© European Organisation for the Safety of Air Navigation (EUROCONTROL)

This document is published by the Performance Review Commission in the interest of the exchange of information.

It may be copied in whole or in part providing that the copyright notice and disclaimer are included. The information contained in this document may not be modifiedwithout prior written permission from the Performance Review Commission.

The view expressed herein do not necessarily reflect the official views or policy of EUROCONTROL which makes no warranty, either implied or express, for the informationcontained in this document, neither does it assume any legal liability or responsibility for the accuracy completeness or usufulness of this information.

Printed by EUROCONTROL 96, rue de la Fusée, B-1130 Brussels, Belgium. Tel: +32 2 729 3956. Fax: +32 2 729 9108.

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Page 2: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

BACKGROUND

This report has been commissioned by the Performance Review Commission (PRC).

The PRC was established in 1998 by the Permanent Commission of EUROCONTROL, in accordance with the ECAC Institutional Strategy (1997).

One objective in this Strategy is «to introduce strong, transparent and independent performance review and target setting to facilitate more effective management of the European ATM system, encourage mutual accountability for system performance and provide a better basis for investment analyses and, with reference to existing practice, provide guidelines to States on economic regulation to assist them in carrying out their responsibilities.»

The PRC’s website address is http://www.eurocontrol.int/prc

In September 2010, EUROCONTROL accepted the designation by the European Commission as the SES Performance Review Body(PRB) acting through its Performance Review Commission supported by the Performance Review Unit.

NOTICE

The Performance Review Unit (PRU) has made every effort to ensure that the information and analysis contained in this documentare as accurate and complete as possible. Should you find any errors or inconsistencies we would be grateful if you could please bring them to the PRU’s attention.

The PRU’s e-mail address is [email protected]

Page 2 ACE 2012.indd 1 23/05/14 11:24

Page 3: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Report commissioned by the Performance Review Commission 

ATM Cost‐Effectiveness (ACE) 2012 Benchmarking Report with 2013‐

2017 outlook 

Prepared by the Performance Review Unit (PRU) with the ACE 2012 Working Group 

Final Report 

May 2014 

Page 4: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

ACE 2012 Benchmarking Report with 2013‐2017 outlook

BACKGROUND 

This Report has been commissioned by the Performance Review Commission (PRC).  

The PRC was established  in 1998 by the Permanent Commission of EUROCONTROL,  in accordance with the ECAC  Institutional Strategy (1997). 

One objective  in this Strategy  is "to  introduce strong, transparent and  independent performance review and target setting to facilitate more effective management of the European ATM system, encourage mutual accountability for system performance and provide a better basis for investment analyses and, with reference to existing practice, provide guidelines to States on economic regulation to assist them in carrying out their responsibilities." 

In September 2010, EUROCONTROL accepted the designation by the European Commission as the SES Performance Review Body acting through its Performance Review Commission supported by the Performance Review Unit. 

The PRC’s website address is http://www.eurocontrol.int/prc 

NOTICE 

The Performance Review Unit (PRU) has made every effort to ensure that the information and analysis contained in this document are as accurate and complete as possible.  Should you find any errors or inconsistencies we would be grateful if you could please bring them to the PRU’s attention. 

The PRU’s e‐mail address is [email protected]  

COPYRIGHT NOTICE AND DISCLAIMER 

© European Organisation for the Safety of Air Navigation (EUROCONTROL) EUROCONTROL, 96, rue de la Fusée, B‐1130 Brussels, Belgium 

http://www.eurocontrol.int 

This document is published in the interest of the exchange of information and may be copied in whole or in part providing that the copyright notice and disclaimer are included. The information contained in this document may not be modified without prior written permission from the Performance Review Unit.  The views expressed herein do not necessarily reflect the official views or policy of EUROCONTROL, which makes no warranty, either implied or express, for the information contained in this document, neither does it assume any legal liability or responsibility for the accuracy, completeness or usefulness of this information. 

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ACE 2012 Benchmarking Report with 2013‐2017 outlook

DOCUMENT IDENTIFICATION SHEET 

DOCUMENT DESCRIPTION 

Document Title

ATM Cost‐Effectiveness (ACE) 2012 Benchmarking Report  with 2013‐2017 outlook 

DOCUMENT REFERENCE   EDITION:  EDITION DATE: 

ACE 2012  Final report  May 2014 

Abstract 

This  report  is  the  twelfth  in  a  series  of  annual  reports  based  on mandatory  information  disclosure  provided  by  37  Air Navigation Services Providers (ANSPs) to the EUROCONTROL Performance Review Commission (PRC). This report comprises factual data and analysis on cost‐effectiveness and productivity  for 37 ANSPs  for the year 2012,  including high  level trend analysis  for  the years 2009‐2012.   The scope of  the  report  is both en‐route and  terminal navigation services  (i.e. gate‐to‐gate).  The main focus is on the ATM/CNS provision costs as these costs are under the direct control and responsibility of the ANSP.   Costs borne by airspace users  for  less  than optimal quality of service are also considered.   The  report describes a performance  framework  for  the  analysis  of  cost‐effectiveness.    The  framework  highlights  3  key  performance  drivers contributing  to  cost‐effectiveness  (productivity, employment costs and  support costs).   The  report also analyses  forward‐looking  information  for  the years 2013‐2017,  inferring on  future  financial cost‐effectiveness performance at system  level, and displays information on future capital expenditures. 

Keywords 

EUROCONTROL  Performance  Review  Commission  ‐  Economic  information  disclosure  –  Benchmarking  –  Target  setting  – Exogenous  factors  –  Complexity  metrics  ‐  ATM/CNS  cost‐effectiveness  comparisons  ‐  European  Air  Navigation  Services Providers (ANSPs) – Functional Airspace Blocks (FABs) ‐ Gate‐to‐gate ‐ En‐route and Terminal ANS ‐ Inputs and outputs metrics – Performance framework ‐ Quality of service ‐ 2012 data – Traffic downturn ‐ Factual analysis – Historic trend analysis ‐ Costs drivers ‐ Productivity  – Employment costs ‐ Support costs – Area Control Centres (ACCs) productivity comparisons – Current and future capital expenditures –  ATM systems – Five years forward‐looking trend analysis (2013‐2017). 

CONTACT: Performance Review Unit, EUROCONTROL, 96 Rue de la Fusée, B‐1130 Brussels, Belgium. 

Tel: +32 2 729 3956, e‐mail: [email protected]    ‐   http://www.eurocontrol.int/articles/performance‐review‐commission 

DOCUMENT INFORMATION 

TYPE  STATUS  DISTRIBUTION 

Performance Review Report     Draft  General Public   

Report commissioned by the PRC  Proposed Issue    EUROCONTROL Organisation   

PRU Technical Note    Released Issue    Restricted 

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ACE 2012 Benchmarking Report with 2013‐2017 outlook

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ACE 2012 Benchmarking Report with 2013‐2017 outlook

TABLE OF CONTENTS 

READER’S GUIDE .................................................................................................................................... I EXECUTIVE SUMMARY .......................................................................................................................... II 1  INTRODUCTION ............................................................................................................................ 1 

1.1  Organisation of the report ............................................................................................................ 1 1.2  Overview of participating ANSPs .................................................................................................. 2 1.3  Data submission ............................................................................................................................ 3 1.4  Data analysis, processing and reporting ....................................................................................... 4 1.5  ANSPs’ Annual Reports ................................................................................................................. 5 1.6  ANSP benchmarking and the SES Performance Scheme .............................................................. 7 

PART I:  PAN‐EUROPEAN SYSTEM COST‐EFFECTIVENESS PERFORMANCE IN 2012 AND OUTLOOK FOR 2013‐2017 ............................................................................................................................................. 9 2  PAN‐EUROPEAN SYSTEM COST‐EFFECTIVENESS PERFORMANCE IN 2012 WITH 2013‐2017 OUTLOOK ............................................................................................................................................ 11 PART II:  COST‐EFFECTIVENESS PERFORMANCE FOCUS AT ANSP LEVEL ................................................. 37 3  FOCUS ON ANSPS INDIVIDUAL COST‐EFFECTIVENESS PERFORMANCE ......................................... 39 3.1  Objective of this chapter ................................................................................................................. 39 3.2  Historical development of cost‐effectiveness performance, 2009‐2012 ........................................ 39 3.3  ANSP’s cost‐effectiveness within the comparator group, 2009‐2012 ............................................ 40 3.4  Historical and forward‐looking information on capital investment projects .................................. 41 3.5  Cost‐effectiveness performance focus at ANSP level ..................................................................... 42 ANNEX 1 – STATUS OF ANSPS YEAR 2012 ANNUAL REPORTS ............................................................... 119 ANNEX 2 – PERFORMANCE INDICATORS USED FOR THE COMPARISON OF ANSPS ................................ 121 ANNEX 3 – PERFORMANCE RATIOS ..................................................................................................... 123 ANNEX 4 – TRAFFIC COMPLEXITY AND TRAFFIC VARIABILITY INDICATORS ........................................... 125 ANNEX 5 – COST OF CAPITAL REPORTED BY ANSPS ............................................................................. 129 ANNEX 6 – EXCHANGE RATES, INFLATION RATES AND PURCHASING POWER PARITIES (PPPS) 2012 DATA .......................................................................................................................................................... 131 ANNEX 7 – KEY DATA .......................................................................................................................... 133 ANNEX 8 – PERFORMANCE INDICATORS AT FAB LEVEL........................................................................ 141 ANNEX 9 – INDIVIDUAL ANSP FACT SHEETS ........................................................................................ 143 GLOSSARY ..........................................................................................................................................183 

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ACE 2012 Benchmarking Report with 2013‐2017 outlook 

TABLES  

Table 1.1: States and ANSPs participating in ACE 2012 ...................................................................................... 3 Table 1.2: IFRS reporting status .......................................................................................................................... 6 Table 2.1: Key system data for 2011 and 2012, real terms .............................................................................. 11 Table 2.2: Comparison of ATM/CNS provision costs and composite flight‐hours at system level (figures 

provided in Nov. 2011 versus actual data) (€2012) ................................................................................. 19 Table 3.1: ANSPs comparator groups ............................................................................................................... 41 Annex 1 ‐ Table 0.1: Status on ANSP’s 2012 Annual Reports ......................................................................... 119 Annex 2 ‐ Table 0.1: Economic cost‐effectiveness indicator, 2012 ................................................................ 122 Annex 3 ‐ Table 0.1: The components of gate‐to‐gate cost‐effectiveness, 2012 ........................................... 123 Annex 4 ‐ Table 0.1: Traffic complexity indicators at ANSP level, 2012 ......................................................... 125 Annex 4 ‐ Table 0.2: Traffic complexity indicators at ACC level, 2012............................................................ 126 Annex 4 ‐ Table 0.3: Traffic variability indicators at ANSP level, 2012 ........................................................... 127 Annex 5 ‐ Table 0.1: Comments on cost of capital reported by ANSPs, 2012 ................................................ 130 Annex 6 ‐ Table 0.1: 2012 Exchange rates, inflation rates and PPPs data ...................................................... 131 Annex 7 ‐ Table 0.1: Breakdown of total ANS revenues (en‐route, terminal and gate‐to‐gate), 2012 .......... 133 Annex 7 ‐ Table 0.2: Breakdown of total ANS costs (en‐route, terminal and gate‐to‐gate), 2012 ................. 134 Annex 7 ‐ Table 0.3: Breakdown of ATM/CNS provision costs (en‐route, terminal and gate‐to‐gate), 2012 135 Annex 7 ‐ Table 0.4: Balance Sheet data at ANSP level, 2012 ........................................................................ 136 Annex 7 ‐ Table 0.5: Total staff and ATCOs in OPS data, 2012 ....................................................................... 137 Annex 7 ‐ Table 0.6: Operational data (ANSP and State level), 2012 ............................................................. 138 Annex 7 ‐ Table 0.7: Operational data at ACC level, 2012 .............................................................................. 139 Annex 8 ‐ Table 0.1: Breakdown of cost‐effectiveness at FAB level, 2012 ..................................................... 141   

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ACE 2012 Benchmarking Report with 2013‐2017 outlook   

FIGURES  

Figure 0.1: High level timeframe for RP2 Union‐wide target setting process .................................................... ii Figure 0.2: Changes in unit economic costs, 2009‐2012 (real terms) ................................................................iii Figure 0.3: Changes in ATM/CNS provision costs and traffic volumes, 2011‐2012 (real terms) ........................ iv Figure 0.4: Changes in the financial cost‐effectiveness indicator, 2011‐2012 (real terms) ............................... iv Figure 0.5: Forward‐looking cost‐effectiveness at European system level (2012‐2017, real terms) ................. v Figure 0.6: Forward‐looking capital expenditures at Pan‐European system level (2009‐2016, real terms) ...... v Figure 1.1: Progress with submission of 2012 data ............................................................................................ 4 Figure 1.2: Data analysis, processing and reporting ........................................................................................... 5 Figure 1.3: Status of 2012 Annual Reports ......................................................................................................... 6 Figure 1.4: High level timeframe for RP2 Union‐wide target setting process .................................................... 7 Figure 2.1: Breakdown of ATM/CNS provision costs, 2012 .............................................................................. 12 Figure 2.2: Exogenous factors measured by the PRU, 2012 ............................................................................. 12 Figure 2.3: Distribution of ATM/CNS provision costs in 2012 .......................................................................... 13 Figure 2.4: Changes in unit economic costs, 2009‐2012 (real terms) .............................................................. 14 Figure 2.5: Changes in economic cost‐effectiveness by ANSP, 2009‐2012 (real terms) ................................... 15 Figure 2.6: ATM/CNS provision costs per composite flight‐hour, 2012 ........................................................... 16 Figure 2.7: Adjustment of the financial cost‐effectiveness indicator for ANSPs operating in the Four States 

airspace, 2012 .......................................................................................................................................... 17 Figure 2.8: Changes in ATM/CNS provision costs and traffic volumes, 2011‐2012 (real terms) ...................... 18 Figure 2.9: Comparison of 2012 actual ATM/CNS provision costs and traffic with ACE 2010 plans (real terms)

 ................................................................................................................................................................. 20 Figure 2.10: ACE performance framework, 2012 ............................................................................................. 21 Figure 2.11: Changes in the financial cost‐effectiveness indicator, 2011‐2012 (real terms) ........................... 21 Figure 2.12: Changes in ATCO‐hour productivity, 2009‐2012 .......................................................................... 22 Figure 2.13: Changes in average ATCO‐hours on duty, 2009‐2012 .................................................................. 22 Figure 2.14: Annual changes in ATCO‐hour productivity, composite flight‐hours and ATCO‐hours on duty, 

2011‐2012 ................................................................................................................................................ 23 Figure 2.15: ATCO‐hour productivity (gate‐to‐gate), 2012 .............................................................................. 24 Figure 2.16: Summary of productivity results at ACC level, 2012 .................................................................... 25 Figure 2.17: ACC sector productivity and staffing per sector, 2012 ................................................................. 26 Figure 2.18: Changes in ATCO employment costs per ATCO‐hour, 2009‐2012 (real terms) ............................ 27 Figure 2.19: ATCO employment costs per ATCO‐hour (gate‐to‐gate), 2012 .................................................... 28 Figure 2.20: Employment costs per ATCO‐hour with and without PPPs, 2012 ................................................ 29 Figure 2.21: Convergence in ATCO employment costs for ANSPs operating in Eastern and Western European 

countries, 2009‐2012 (real terms) ........................................................................................................... 29 Figure 2.22: Changes in support costs per composite flight‐hour, 2009‐2012 (real terms) ............................. 30 Figure 2.23: Framework for support costs analysis, 2012 ................................................................................ 30 Figure 2.24: Changes in the components of support costs, 2011‐2012 (real terms) ....................................... 31 Figure 2.25: Difference between actual and planned capex for 2012 (real terms) .......................................... 32 Figure 2.26: Support costs per composite flight‐hour at ANSP level, 2012 ...................................................... 33 Figure 2.27: Support costs per composite flight‐hour at FAB level, 2012 ........................................................ 34 Figure 2.28: Forward‐looking cost‐effectiveness at European system level (2012‐2017, real terms) ............. 35 Figure 2.29: Forward‐looking capital expenditures at Pan‐European system level (2009‐2016, real terms) .. 35 

  

 

  

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Reader’s guide     i ACE 2012 Benchmarking Report with 2013‐2017 outlook   

READER’S GUIDE 

This table indicates which chapters of the report are likely to be of most interest to particular readers and stakeholders. 

Executive summary  All  stakeholders with an  interest  in ATM who want  to know what this report is about, or want an overview of the main findings. 

Chapter 1: 

Introduction 

Those wanting a short overview of the structure of the report, the list  of  participating  ANSPs,  and  the  process  to  analyse  the  data comprised in this report. 

 

Part I: ‐ Pan‐European system cost‐effectiveness performance in 2012 and outlook for 2013‐2017

Chapter 2: 

Pan‐European  system  cost‐effectiveness  performance  in 2012 with 2013‐2017 outlook 

All those who are interested in a high level analysis of economic and financial  cost‐effectiveness  performance  in  2012  at  Pan‐European system and ANSP level. This chapter also includes a trend analysis of ATM/CNS  cost‐effectiveness  performance  over  the  2009‐2012 period, and an analysis focusing on its three main economic drivers (productivity, employment costs and support costs). 

Finally,  this  chapter  comprises  a  forward‐looking  analysis  of ATM/CNS performance over the 2013‐2017 period, including capital investment projections. 

This  chapter  is  particularly  relevant  to  ANSPs’  management, regulators  and NSAs  in  order  to  identify  best  practices,  areas  for improvement,  and  to  understand  how  cost‐effectiveness performance has evolved over time. 

 

Part II: ‐ Cost‐effectiveness performance focus at ANSP level

Chapter 3: 

Focus on ANSPs individual cost‐effectiveness performance 

All  those  who  are  interested  in  obtaining  an  independent  and comparable analysis of individual ANSP historic performance (2009‐2012) in terms of economic and financial cost‐effectiveness. 

This  chapter  is  particularly  relevant  to  ANSPs’  management, airspace users,  regulators and NSAs  in order  to  identify how  cost‐effectiveness  performance  has  evolved  and which  have  been  the sources of  improvement. This chapter also  includes  information on ANSPs historic and planned capital investments. 

This chapter should provide useful insights and information to NSAs for the drawing up of RP2 performance plans during the first half of 2014.  In particular,  it  includes a benchmarking analysis of  financial cost‐effectiveness with a set of comparators for each ANSP. 

   

Annexes:  With a view to increase transparency, this report comprises several annexes including the data used in the report. 

  

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Executive summary     ii ACE 2012 Benchmarking Report with 2013‐2017 outlook   

EXECUTIVE SUMMARY 

This ATM Cost‐Effectiveness (ACE) 2012 Benchmarking Report, the twelfth in the series, presents a review and comparison of ATM cost‐effectiveness for 37 Air Navigation Service Providers (ANSPs) in  Europe.  The ACE  benchmarking work  is  carried  out  by  the  Performance  Review  Commission (PRC) supported by the Performance Review Unit (PRU) and  is based on  information provided by ANSPs  in  compliance with Decision No. 88 of  the Permanent Commission of EUROCONTROL on economic  information  disclosure  and  in  the  context  of  Annex  IV  2.1(a)  of  EC  Regulation N°691/2010 (Performance Scheme) recently amended by EC Regulation N°390/2013. 

The  data  processing,  analysis  and  reporting  were  conducted  with  the  assistance  of  the  ACE Working  Group,  which  comprises  representatives  from  participating  ANSPs,  airspace  users, regulatory authorities and the Performance Review Unit (PRU).  This enabled participants to share experiences  and  gain  an  improved  common  understanding  of  underlying  assumptions  and limitations of the data. 

ACE  2012  presents  information  on  performance  indicators  relating  to  cost‐effectiveness  and productivity  for  the year 2012, and how  they changed over  time  (2009‐2012).    It examines both individual  ANSPs  and  the  Pan‐European  ATM/CNS  system  as  a whole.    In  addition,  ACE  2012 analyses  forward‐looking  information  covering  the  2013‐2017  period  based  on  information provided by ANSPs in November 2013. 

The ACE factual and independent benchmarking has set the foundation for a normative analysis to quantify the potential scope of cost‐efficiency improvements for ANSPs.  The ACE data analysis and the gathering of “intelligence” on ANSPs cost‐efficiency performance directly feed core processes of  the  Single  European  Sky  (SES) performance  scheme.    In  September  2013,  after  an  extensive public  consultation,  the  PRB  published  recommendations  to  the  EC  for  the Union‐wide  targets covering RP2 (2015‐2019).   ANSP benchmarking was one of the key evidences used to assess the scope for future performance improvements at Union‐wide level and to build up the proposal for the cost‐efficiency targets.  

Union‐wide performance  targets  for RP2 were adopted during  the Single Sky Committee ad‐hoc meeting held on  the 4th February 2014. These  targets  imply a  ‐3.3% annual decrease  in  the en‐route  Union‐wide  determined  unit  costs  over  2015‐2019.  These  targets  were  based  on  the following  assumptions:  a  planned  decrease  in  en‐route  determined  costs  (‐2.1%  p.a.)  and  an expected traffic growth (in terms of service units) of +1.2% p.a. between 2014 and 2019. 

 

Figure 0.1: High level timeframe for RP2 Union‐wide target setting process 

As indicated in Figure 0.1 above, National Supervisory Authorities (NSAs) will draw up Performance Plans for RP2 during the first half of 2014. In this context, the information disclosed in Part II of the 

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ACE 2012 Benchmarking Report  (already available  in  the  first draft  released  in December 2013) provided useful  insight and  information  to  interested parties,  including  the  consultations of  the Performance Plan with airspace users which are taking place between February and June 2014. 

Another  important milestone  in  the Union‐wide cost‐efficiency  target setting process will be  the assessment  of  the  Performance  Plans  for  RP2  during  the  Summer  2014.    The  ACE  2012  data analysis will be an important input to be considered in this context. 

For ANSPs operating  in SES States, the year 2012 marks the start of RP1 and the end of the “full cost‐recovery” mechanism  for  en‐route  ANS.    Over  RP1,  SES  States/ANSPs  operate  under  the “determined  costs”  method  which  comprises  specific  risk‐sharing  arrangements  aiming  at incentivising ANSPs economic performance.  The PRB released in September 2013 a report on the monitoring  of  SES  performance  targets  for  the  first  year  of  RP1  (2012)  based  on  information provided  in  June  2013.  This  ACE  2012  Benchmarking  Report  complements  the  PRB monitoring activity  by  providing  a  detailed  benchmarking  of  cost‐effectiveness  performance  at  ANSP  level including  a  trend  analysis  of  three main  economic  drivers  (productivity,  employment  costs  and support costs) over the 2009‐2012 period. 

The PRC  introduced  in  its ACE Benchmarking Reports the concept of economic cost‐effectiveness KPI. This  indicator  is defined  as  gate‐to‐gate ATM/CNS provision  costs plus  the  costs of  ground ATFM  delays  for  both  en‐route  and  airport,  all  expressed  per  composite  flight‐hour  (a metric combining en‐route flight‐hours and airport movements). This economic performance indicator is meant to capture trade‐offs between ATC capacity and costs. 

In 2012, ATM/CNS provision  costs  remained  fairly  constant  (‐0.2%) while  composite  flight‐hours decreased by ‐1.9%, resulting in an increase in unit ATM/CNS provision costs (+1.7%) compared to 2011. In the meantime, for the second year in a row, the unit costs of ATFM delays significantly fell (‐39.3%) contributing to the substantial decrease in unit economic costs observed in 2012 (‐4.8%). As a result, unit economic costs amounted to €492  in 2012. This  is  lower than the  level achieved before the financial crisis and subsequent economic recession (i.e. unit economic costs amounted to €544 in 2008). 

Figure 0.2: Changes in unit economic costs, 2009‐2012 (real terms) 

The chart on the right‐hand side of Figure 0.2 shows that after a rebound in 2010 (+2.1%) and 2011 (+3.9%),  traffic  growth  was  negative  in  2012  at  Pan‐European  system  level  (‐1.9%)  mainly reflecting the uncertainties affecting the European economies and the Eurozone in particular. 

In 2012, 22 out of 37 ANSPs could reduce ATM/CNS provision costs compared to 2011.  For 18 of these ANSPs,  the  lower ATM/CNS  costs were  associated with  a  reduction  in  traffic  volumes.  In most  of  the  cases,  the  reduction  in  ATM/CNS  provision  costs  could  compensate  for  the  fall  in traffic and therefore these ANSPs could avoid an increase in unit costs. At face value, this indicates for these ANSPs a certain degree of reactivity in adjusting costs downwards in a context of traffic decrease. 

5.0%

‐10.1%‐4.8%

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATM/CNS provision costs per composite flight‐hour Unit costs of en‐route ATFM delays Unit costs of airport ATFM delays

‐4.3%

+1.9%

‐0.2%

+2.1% +3.9%

‐1.9%

‐37.6% ‐39.3%‐40%

‐20%

0%

20%

40%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hours Unit costs of ATFM delays

77.4%

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On  the  other  hand,  Figure  0.3  shows  that  between  2011  and  2012  ATM/CNS  provision  costs increased by more than +5.0% for six ANSPs including ARMATS (+8.5%), DFS (+5.6%), LFV (+12.8%), MoldATSA (+14.5%), MUAC (+6.4%) and ROMATSA (+20.5%). The main drivers for these substantial increases in ATM/CNS provision costs are provided in Part I of this report. 

 

Figure 0.3: Changes in ATM/CNS provision costs and traffic volumes, 2011‐2012 (real terms) 

Figure  0.4  shows  that  the  increase  in  unit ATM/CNS  provision  costs  observed  at  Pan‐European system  level  in 2012 (+1.7%)  is partly due to the fact that employment costs per ATCO‐hour rose by  +1.3% while ATCO‐hour productivity  remained  fairly  constant  (+0.3%). Overall,  in  2012  Pan‐European ANSPs  could  limit  the  impact  of  the  traffic  decrease  on  productivity  through  a more effective use of available ATC capacity and existing resources. In the meantime, unit support costs rose by +2.0% mainly reflecting the fact that at Pan‐European system level support costs were not adjusted  downwards  compared  to  2011  (+0.1%)  while  the  number  of  composite  flight‐hours reduced by ‐1.9%. 

 

Figure 0.4: Changes in the financial cost‐effectiveness indicator, 2011‐2012 (real terms) 

   

DSNA

DFS

Aena

NATS (Continental)

ENAV

DHMI

Skyguide

UkSATSE

LFV

Avinor (Continental)

Austro Control

ROMATSA

LVNL

HCAABelgocontrol

PANSA

MUAC

NAV Portugal (Continental)

ANS CR

NAVIAIR

IAA

HungaroControl

Croatia Control

SMATSA

BULATSA

Finavia

LPS

DCAC Cyprus

Slovenia Control

Oro Navigacija

LGS

NATA Albania EANS

MATSM‐NAV

MoldATSA

ARMATS

‐20%

‐15%

‐10%

‐5%

0%

5%

10%

15%

20%

25%

‐10% ‐5% 0% 5% 10% 15%

Changes in ATM

/CNS provision costs (2011

‐2012)

Changes in composite flight‐hours (2011‐2012)

Increase in unit ATM/CNS provision costs

Decrease in unit ATM/CNS provision costs

+0.3%

+1.3%+1.0%

+1.7%+2.0%

+0.1%

‐1.9%

"Traffic effect"

ATCO‐hour productivity

Increase inunit ATM/CNS provision costs2011‐2012

"Support costs effect"

Employment costs per ATCO‐hour

ATCO employment costs per 

composite flight‐hour

Support costs per composite flight‐

hour

Weight   70%

Weight   30%

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At  European  system  level,  after  the +1.7%  increase  in  2012,  gate‐to‐gate unit  ATM/CNS  provision  costs  are planned to further rise by +2.8% in 2013 and then to decrease by ‐2.9%  in 2014. Overall,  gate‐to‐gate  unit  ATM/CNS provision costs are expected  to  remain fairly constant between 2012 and 2014. 

Gate‐to‐gate  unit  ATM/CNS  provision costs  are  then  expected  to  increase  in 2015 (+0.8%) and to decrease in 2016 (‐1.9%)  and  2017  (‐2.6%).  Overall,  unit costs are planned to decrease by  ‐0.8% p.a. over the 2012‐2017 period. 

 

Figure 0.5: Forward‐looking cost‐effectiveness at European system level (2012‐2017, real terms) 

For  most  of  the  ANSPs,  the  planned  en‐route  costs  data  reported  in  their  ACE  2012  data submission are based on  the  information provided  in  June 2013  in  the  context of  the Enlarged Committee  for Route Charges. The en‐route determined costs provided  in  the RP2 Performance Plans which  will  be  submitted  end  of  June  2014  are  likely  to  be  based  on  different  planning assumptions. 

In 2012, ANSPs capital expenditures amounted to some €1 075M. The right hand‐side of Figure 0.6 compares the capex planned  in ACE 2011 with the plans provided  in ACE 2012. Figure 0.6 shows that 2012 actual capital expenditures are  some  ‐16%  lower  than planned  in ACE 2011  for 2012. This  mainly  reflects  the  postponement  of  non‐crucial  investment  projects  to  future  years,  in particular 2015 and 2016.  

Figure 0.6: Forward‐looking capital expenditures at Pan‐European system level (2009‐2016, real terms) 

Overall,  the cumulative capex planned  for  the period 2013‐2016 amounts  to some €4 488M and represents  50%  of  the  2012  total ANS  revenues.  A  significant  proportion  of  these  investments relate to major upgrades or to the replacement of existing ATM systems. 

 

+2.8% ‐2.9% +0.8% ‐1.9% ‐2.6%

90

95

100

105

110

115

120

0

100

200

300

400

500

600

2012 2013P 2014P 2015P 2016P 2017P

Index of costs and traffic

€per composite flight‐hour (2012

 prices)

ATM/CNS provision costs per composite flight‐hour ATM/CNS provision costs index Composite flight‐hours index

‐18%

‐10% +2% +4%+4%

‐4%‐6%

+1% ‐1% ‐3%

+23% ‐1%

‐16% +2%

0.0

0.4

0.8

1.2

1.6

2.0

0

300

600

900

1 200

1 500

2009 2010 2011 2012 2013 2014 2015 2016

Capex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

‐16.5% ‐9.2%

‐3.5% +3.6%+3.4%

600

700

800

900

1 000

1 100

1 200

1 300

1 400

2012 2013P 2014P 2015P 2016P

Gate‐to‐gate capex (M€)

Planned capex (ACE 2011) Planned capex (ACE 2012)

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1 INTRODUCTION 

The Air Traffic Management Cost‐Effectiveness (ACE) 2012 Benchmarking Report commissioned by EUROCONTROL's independent Performance Review Commission (PRC) is the twelfth in a series of reports comparing  the ATM cost‐effectiveness of EUROCONTROL Member States’ Air Navigation Service Providers (ANSPs)1. 

In September 2010,  the PRC,  supported by  the EUROCONTROL Performance Review Unit  (PRU), was designated Performance Review Body (PRB) of the European Commission (EC). 

The ACE benchmarking work is carried out by the PRC in the context of Articles 3.3(i), 3.6(b)(c), and 3.8  of  EC  regulation  N°691/2010  (Performance  Scheme)  recently  amended  by  EC  Regulation N°390/2013. 

The report  is based on  information provided by ANSPs  in compliance with Decision No. 88 of the Permanent  Commission  of  EUROCONTROL, which makes  annual  disclosure  of  ANS  information mandatory,  according  to  the  Specification  for  Economic  Information  Disclosure2  (SEID),  in  all EUROCONTROL Member States.   

Since  these  services  are  outside  the  PRC’s  terms  of  reference,  this  report  does  not  address performance relating to: 

oceanic ANS; 

services provided to military operational air traffic (OAT); or, 

airport (landside) management operations. 

The  focus  of  this  report  is  primarily  on  a  cross‐sectional  analysis  of  ANSPs  for  the  year  2012.  However,  the  aviation  community  is  also  interested  in measuring  how  cost‐effectiveness  and productivity at the European and ANSP  levels varies over time, and  in understanding the reasons why variations occur.  Hence, this report makes use of previous years’ data from 2009 onwards to examine changes over time, where relevant and valid.  It is particularly relevant to have a medium‐term perspective given the characteristics of the ANS  industry which requires a  long  lead time to develop ATC capacity and  infrastructure.    In 2009,  the economic  recession affected  the aviation industry with  an  unprecedented  ‐7%  traffic  decrease  at  system  level,  basically  cancelling  three years of traffic growth.  It is therefore interesting to look at the changes in performance over the 2009‐2012 period  to understand how  the ATM  industry  reacted  to  this sharp decrease  in  traffic demand. 

1.1 Organisation of the report 

This  report  follows a different structure  than  the ACE 2011  report.   This year,  it was decided  to streamline  the  Report  and  to  focus  on  ANSPs  individual  cost‐effectiveness  performance.    It  is expected  that  this  piece  of  analysis will  be  particularly  informative  for  the  ATM  stakeholders involved in the setting up of performance plans for the second Reference Period (RP2) of the Single European Sky (SES) Performance Scheme. 

The  structure  of  the  present  ACE  2012  Benchmarking  Report  is made  of  two  parts  and  three chapters: 

1 Previous reports in the series from ACE 2001 (Sept. 2003) to ACE 2011 (April 2013) can be found on the PRC web site at http://www.eurocontrol.int/articles/prc‐and‐prb‐publications. 2 PRC Specification for Economic Information Disclosure ‐ Version 2.6, December 2008, can be found on the PRC web site. 

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Chapter 1 provides an overview of the participating ANSPs and outlines the processes involved in the production of this report. 

Part  I  and  Chapter  2  provide  a  high  level  analysis  of  economic  and  financial  cost‐effectiveness performance  in 2012 at Pan‐European system and ANSP level. This chapter also analyses changes in ATM/CNS cost‐effectiveness performance between 2009 and 2012. A particular focus is put on the  three  main  economic  drivers  of  cost‐effectiveness  (productivity,  employment  costs  and support costs). It should be noted that this year a special emphasis is made on specific productivity analysis  at  ACC  level.  Finally,  Chapter  2  comprises  a  forward‐looking  analysis  of  ATM/CNS performance over the 2013‐2017 period, including capital investment projections. 

Part  II  and Chapter  3 provide  a  two‐page  summary  for  each ANSP.    This  summary  includes  an individual  trend analysis of ANSPs’ cost‐effectiveness performance between 2009 and 2012, and comprises  a  benchmarking  analysis  of  each  ANSP’s  financial  cost‐effectiveness  with  a  set  of comparators. It also examines the capital expenditure planned by each ANSP for the period 2013‐2017. This chapter should provide useful  insights and  information to NSAs  for the drawing up of RP2 performance plans during the first half of 2014. This information could also be used to support the consultation process of the RP2 Performance Plans with airspace users. 

Finally, this report also comprises several annexes which include statistical data used in the report, and  individual  ANSP  Fact  Sheets  comprising  a  factual  description  of  the  governance  and institutional arrangements in which the ANSP operates. 

1.2 Overview of participating ANSPs 

In total, 37 ANSPs reported 2012 data in compliance with the requirement from Decision No. 88 of the Permanent Commission of EUROCONTROL (see Table 1.1).    In addition to the EUROCONTROL Member States, the en‐route ANSP of Estonia provided data in compliance with the Performance Scheme  Regulation.  All  the  reported  information  relates  to  the  calendar  year  2012.    Table 1.1 shows  the  list  of  participating  ANSPs,  describing  both  their  organisational  and  corporate arrangements, and the scope of ANS services provided.  

Table 1.1 below  indicates (coloured yellow) which ANSPs were at 1 January 2012 part of the SES, and hence  subject  to  relevant  SES  regulations  and obligations3.    In  addition  to  SES members,  a number of States (coloured blue) are committed, following the signing of an agreement relating to the establishment of a European Common Aviation Area (ECAA)4, to cooperate in the field of ATM, with a view to extending the SES regulations5 to the ECAA States.   Hence,  in principle all the en‐route  ANSPs  of  EUROCONTROL  States  and  other  States  disclosing  information  to  the  PRC  are covered by the SES regulations, except Armenia, Moldova, Turkey and Ukraine. 

3 It should be noted that Croatia joined the European Union in July 2013. 4 Decision 2006/682/EC published on 16 October 2006 in the Official Journal of the European Union. States which have signed this Agreement but are not yet EU members comprise the Republic of Albania, Bosnia and Herzegovina,  the  former  Yugoslav  Republic  of  Macedonia,  the  Republic  of  Iceland,  the  Republic  of Montenegro, the Kingdom of Norway, and the Republic of Serbia. 5 This includes the second package of SES regulations (EC No 1070/2009), the amended Performance Scheme Regulation (EC No 390/2013) and amended Charging Scheme Regulation (EC No 391/2013). 

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Table 1.1: States and ANSPs participating in ACE 2012 

Table 1.1 also shows  the extent  to which  the ANSPs  incur costs  relating  to services  that are not provided  by  all ANSPs.    In  order  to  enhance  cost‐effectiveness  comparison  across ANSPs,  such costs,  relating  to  oceanic  ANS,  military  operational  air  traffic6  (OAT),  airport  management operations and payment for delegation of ATM services7 were excluded to the maximum possible extent. 

1.3 Data submission 

The  SEID  (see  footnote  2)  requires  that  participating  ANSPs  submit  their  information  to  the PRC/PRU  by  15  July  in  the  year  following  the  year  to which  it  relates.    The  SEID  became  also mandatory as part of the SES  II  legislation.   The ACE 2012 data have been submitted  in the SEID Version 2.6 which has been used since ACE 2008. 

6 Note that since the 10 February 2014, LPS is not responsible to provide OAT services to military flights. 7 The column 'Delegated ATM' in Table 1.1 relates to the delegation of ATM services to or from other ANSPs, based on financial agreements. 

ANSP Code Country Organisational & Corporate Arrangements

OAT Services

Oceanic

MUAC

Delegated

 ATM

Internal M

ET

Ownership and 

managem

ent of 

airports

1 Aena ES Spain State enterprise     X

2 ANS CR CZ Czech Republic State enterprise    

3 ARMATS AM Armenia Joint‐stock company (State‐owned)

4 Austro Control AT Austria Joint‐stock company (State‐owned)   X

5 Avinor NO Norway Joint‐stock company (State‐owned) X X   X

6 Belgocontrol BE Belgium State enterprise   X X

7 BULATSA BG Bulgaria State enterprise   X

8 Croatia Control HR Croatia Joint‐stock company (State‐owned) X X X

9 DCAC Cyprus CY Cyprus State body    

10 DFS DE Germany Limited liability company (State‐owned) X X  

11 DHMİ  TR Turkey State body (autonomous budget)   X

12 DSNA FR France State body (autonomous budget)   X  

13 EANS EE Estonia Joint‐stock company (State‐owned)    

14 ENAV IT Italy Joint‐stock company (State‐owned)   X

15 Finavia FI Finland State enterprise X X X X

16 HCAA GR Greece State body     X

17 HungaroControl HU Hungary State enterprise   X

18 IAA IE Ireland Joint‐stock company (State‐owned)   X  

19 LFV SE Sweden State enterprise X X X

20 LGS LV Latvia Joint‐stock company (State‐owned) X

21 LPS SK Slovak Republic State enterprise X  

22 LVNL NL Netherlands Independent administrative body   X  

23 MATS MT Malta Joint‐stock company (State‐owned)  

24 M‐NAV MK F.Y.R. Macedonia Joint‐stock company (State‐owned) X X

25 MoldATSA MD Moldova State enterprise X X

26 MUAC     International organisation

27 NATA Albania AL Albania Joint‐stock company (State‐owned) X X

28 NATS UK United Kingdom Joint‐stock company (part‐private)   X  

29 NAV Portugal PT Portugal State enterprise   X  

30 NAVIAIR DK Denmark State enterprise   X  

31 Oro Navigacija LT Lithuania State enterprise  

32 PANSA PL Poland State body (acting as a legal entity with an autonomous budget)

33 ROMATSA RO Romania State enterprise   X

34 Skyguide CH Switzerland Joint‐stock company (part‐private) X X  

35 Slovenia Control SI Slovenia State enterprise X  

RS Serbia

ME Montenegro

37 UkSATSE UA Ukraine State enterprise X

States covered by the SES RegulationsStates part of the ECAAStates not covered by the SES Regulations

SMATSA36 Limited liability company X XX

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A  Version  3.0  of  this  Specification  has  been  prepared  following  the  formal  EUROCONTROL Regulatory and Advisory Framework (ERAF), after consultation and full involvement of the ad‐hoc ACE Working Group using lessons learnt from the use of the SEID V2.6 over a trial period.  The SEID V3.0 also reflects recent developments arising from the second package of the SES regulations  in 2009, the Performance Scheme Regulation and the amended Charging Scheme Regulation. 

The SEID V3.0 shall be used to report 2014 data  in  July 2015.   This will allow ANSPs to have the required  time during 2014  to  smoothly  introduce  the changes  into  their  reporting  systems. This transition period  should ease  the administrative burden on  the ANSPs and ensure effective and complete implementation of all the new aspects of the SEID V3.0 by 2015. 

Figure 1.1 indicates that 28 out of 37 ANSPs provided ACE 2012 data on time (compared to 25 for ACE 2011).  It is important that this timely submission of ACE data is sustained and improved.  The ACE  benchmarking  analysis  must  be  seen  as  timely  since  several  stakeholders,  most  notably ANSPs’ management, regulatory authorities (e.g. NSAs) and airspace users, have a keen interest in receiving  the  information  in  the ACE  reports as early as possible.   Clearly,  the  timescale  for  the production of  the ACE Benchmarking Report  is  inevitably delayed  if data  are not  submitted on time. 

 

Figure 1.1: Progress with submission of 2012 data 

The general and gradual improvement in the quality and the timing of the ACE data submission is marred by some problems relating to few individual ANSPs.  For instance, even though the quality of HCAA data submissions has recently  improved, there are still  issues to be addressed.   HCAA  is still not  in a position  to provide complete balance‐sheet data, although capital‐related costs are charged  to  airspace  users.  Similarly,  the  quality  of  the  operational  data  provided  by  HCAA  (in particular staff numbers and working hours) is not satisfactory. 

1.4 Data analysis, processing and reporting 

The PRU is supported by an ACE Working Group (WG), including ANSPs, regulatory authorities and airspace users’ representatives.   The process  leading  to  the production of  the ACE report, which comprises data analysis and consultation, is summarised in Figure 1.2 below. 

01‐06‐2012

22‐06‐2012

14‐07‐2012

04‐08‐2012

26‐08‐2012

16‐09‐2012

08‐10‐2012

01‐06‐2013

22‐06‐2013

14‐07‐2013

04‐08‐2013

26‐08‐2013

16‐09‐2013

08‐10‐2013

Austro Control

NAVIAIR

UkSATSE

MoldATSA

Finavia

IAA

Oro Navigacija

HungaroControl

Belgocontrol

MUAC

LFV

ANS CR

LVNL

Slovenia Control

ROMATSA

Avinor

MATS

Skyguide

DFS

ENAV

LPS

NATS

NAV Portugal

PANSA

M‐NAV

EANS

Aena

BULATSA

LGS

ARMATS

Croatia Control

DHMI

DSN

ASM

ATSA

DCAC Cyprus

HCAA

NATA

 Albania

ACE 2011 data provided

 on:

ACE 2012 data provided

 on:

Submission of ACE2012 data Submission of ACE2011 data

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Figure 1.2: Data analysis, processing and reporting 

In order to ensure comparability among ANSPs and quality of analysis, the information submitted by  the  ANSPs  is  subject  to  a  thorough  analysis  which makes  extensive  use  of  ANSPs’  Annual Reports and of their statutory financial accounts. 

During this process a number of issues emerged: 

Annual Reports with disclosure of financial accounts are not available for some ANSPs (see Section 1.5 below).  This removes one means of validating the financial data submitted; 

ANSPs which are involved in non‐ANS activities (such as airport ownership and management, see  Table 1.1)  do  not  necessarily  disclose  separate  accounts  for  their  ANS  and  non‐ANS activities.    This means  that  the  financial  data  submitted  for  the ANS  activities  cannot  be validated with the information provided in the Annual Report; 

Except  for a  few ANSPs, Annual Reports do not disclose  the separate costs  for  the various segments of ANS (such as en‐route and terminal ANS) which means that the cost breakdown submitted cannot be reconciled. 

As  ANSPs  progressively  comply  with  the  SES  Regulation  on  Service  Provision,  which  requires publication of Annual Reports  including statutory accounts, and separation of ANS from non‐ANS activity  in  ANSPs  internal  accounts,  some  of  these  shortcomings  are  expected  to  be  gradually overcome (see also Section 1.5 below). 

In most cases, data recorded in the Network Manager (NM) database have been used as the basis for the output metrics used in the ACE data analysis, and this practice has been generally accepted, including in cases where in previous years there had been discrepancies.   

1.5 ANSPs’ Annual Reports 

ANSPs’ Annual Reports provided a valuable means of validating  the 2012  information disclosure data.  

The SES Service Provision Regulation (SPR) (EC No 550/2004) came into force on 20 April 2004 and is applicable  to 2012 Financial Accounts  in all EU Member States  (plus Switzerland and Norway) and to associated ANSPs.  This Regulation is also applicable to States which have signed the ECAA Agreement  (see  Section  1.2),  although  the  timing  of  its  implementation  is  not  yet  decided  for individual States.  Among other provisions, the SPR requires that ANSPs meet certain standards of information disclosure (transparency) and reporting, and in particular that: 

ANSPs should draw up, submit to audit and publish their Financial Accounts (Art.12.1); 

in  all  cases, ANSPs  should publish  an Annual Report  and  regularly undergo  an  independent audit (Art 12.2); 

Final ACEReport

(May 2014)

Submissionto PRC

(April 2014)

Second draftACE report (April 2014)

First draftof ACE report(Dec. 2013)

Data analysisand processing

2012 ACE datasubmissions

provided by ANSPs(Jul. 2013)

Validation against:• previous data• CRCO data• Annual Reports

• Consultation of ANSPs for data clarification purposes

ACE consultationmeetings andcomments

on draft report

Including two weeks period 

for writtenconsultation

EUROCONTROL/PRU 2013

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ANSPs  should,  in  their  internal  accounting,  identify  the  relevant  costs  and  income  for  ANS broken down in accordance with EUROCONTROL’s principles for establishing the cost‐base for route  facility  charges  and  the  calculation  of  unit  rates  and, where  appropriate,  shall  keep consolidated accounts for other, non‐air navigation services, as they would be required to do if the  services  in  question  were  provided  by  separate  undertakings  (Art  12.3).    The  latter requirement  is  particularly  relevant  for  the ANSPs which  are  part  of  an  organisation which owns, manages and operates airports, such as Aena8, Avinor, Finavia, HCAA, and DHMI9. 

Figure  1.3  displays  the  status  of  ANSPs  2012  Annual  Reports  and  indicates  that  30  out  of  37 participating ANSPs have published an Annual Report for the year 2012. 

It is generally considered that an Annual  Report  produced according  to  “best  practice” should  comprise  three  main components: 

a Management Report; 

Annual Financial Accounts with relevant business segmentation and explanatory notes; and, 

an independent Audit Report. 

At the time of writing this report, seven  ANSPs10  (including  three which  are  subject  to  SES Regulations)  have  not  published Annual Reports for 2012. 

Figure 1.3: Status of 2012 Annual Reports 

ANSPs’  Annual  Accounts  are  drafted  in accordance  with  specific  accounting principles.    Often,  (national)  General Accepted  Accounting  Principles  (GAAP) are used.  In the context of the SES, Article 12  of  the  SPR  prescribes  that  ANSPs Annual  Accounts  shall  comply,  to  the maximum  extent  possible,  with International  Financial  Reporting Standards  (IFRS).   Table 1.2 shows  the 24 ANSPs whose 2012 Annual Accounts were partly  or  fully  prepared  according  to IFRS11.  

ANSPs reporting according to IFRS in 2012 

Aena ARMATS ANS CR Austro Control Avinor BULATSA Croatia Control DFS EANS LGS LPS LVNL 

MATS MUAC NATA Albania NATS NAVIAIR NAV Portugal Oro Navigacija PANSA ROMATSA Skyguide SMATSA UkSATSE 

Table 1.2: IFRS reporting status 

8 In 2011, Aena went through a restructuration process relating to the separation of the airport division of Aena (creation of a new company Aena Aeropuertos S.A.) from the ANS department. 9 Although it should be noted that DHMI is not covered by the SES regulations. 10 At the time of writing this report, DSNA which released Annual Reports in the previous years, has not yet published an Annual Report for the year 2012. 11 Skyguide Annual Accounts are prepared according to the Swiss GAAP which are close to IFRS. 

ARMATS

DCAC Cyprus*

DSNA*

HCAA*

M‐NAV

MoldATSA

NATA Albania**

Aena*

ANS CR*

Austro Control*

Avinor*

Belgocontrol*

BULATSA*

CroatiaControl**

DFS*

DHMI

EANS*

ENAV*

Finavia*

LVNL*

MATS*

NAVIAIR*

HungaroControl*

IAA*

LFV*

LGS*

LPS*

MUAC*

PANSA*

ROMATSA*

Slovenia Control*

SMATSA**

UkSATSE

NATS*

NAV Portugal*

Oro Navigacija*

Skyguide*

2012 Annual Report notpublicly available

Separate disclosure of revenues and costs for en‐route and terminal ANS

* ANSPs covered by the SES Regulations

** ANSPs operating in States member of ECAA

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It should be noted that  in some cases, the  implementation of  IFRS may have a significant  impact on an ANSPs’ cost base12 (such as different treatment of costs related to the pension scheme, and changes in depreciation rules), hence it is very important to identify and understand the impact of changes in the accounting principles used to draw the financial accounts. 

1.6 ANSP benchmarking and the SES Performance Scheme 

The  SES Performance  Scheme  includes EU‐wide performance  targets which  are  transposed  into binding national/FAB targets for which clear accountabilities must be assigned within performance plans.    Following  the  PRB  recommendations,  EU‐wide  targets  for  Cost‐Efficiency,  Capacity  and Environment were  adopted by  the  EC on  3 December  2010  for RP1  (2012‐2014).    It  should be noted that the EU‐wide Cost‐Efficiency target  is expressed  in terms of en‐route determined costs per service unit, and is computed at Charging zone level (i.e. including ANSPs, MET, EUROCONTROL and NSAs costs).   

The ACE factual and independent benchmarking has set the foundation for a normative analysis to quantify  the potential  scope of  cost‐efficiency  improvements  for ANSPs.  Findings  from  the ACE Benchmarking analysis and  the gathering of “intelligence” on ANSPs cost‐efficiency performance directly feed three core processes of the SES Performance Scheme: 

1. EU‐wide cost‐efficiency target setting; 

2. Assessment of the cost‐efficiency part of FABs/National Performance Plans; and, 

3. Monitoring of the cost‐efficiency performance during a Reference Period. 

Figure 1.4 below presents the high  level timeframe for the Union‐wide target setting process for RP2.  In  September  2013,  after  an  extensive  public  consultation,  the  PRB  published recommendations  to  the  EC  for  the  Union‐wide  targets  covering  RP2  (2015‐2019).    ANSP benchmarking was  one  of  the  key  evidences  used  to  assess  the  scope  for  future  performance improvements at Union‐wide level and to build up the proposal for the Union‐wide cost‐efficiency targets. Union‐wide performance targets for RP2 were adopted during the Single Sky Committee ad‐hoc meeting held on the 4th February 2014. 

 

Figure 1.4: High level timeframe for RP2 Union‐wide target setting process 

As indicated in Figure 1.4 above, NSAs will draw up Performance Plans for RP2 during the first half of 2014. In this context, the information disclosed in Part II of the ACE 2012 Benchmarking Report 

12 From 2007 onwards,  this has been  the case  for  the German ANSP, DFS, whose cost base  includes costs recognised only  since  the  conversion  to  IFRS.   These  costs, mainly due  to  the  revaluation of DFS pension obligations, have been spread over a period of 15 years. 

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(already  available  in  the  first  draft  released  in  December  2013)  provided  useful  insight  and information  to  interested  parties,  including  the  consultations  of  the  Performance  Plan  with airspace users which are taking place between February and June 2014. 

Another  important milestone  in  the Union‐wide cost‐efficiency  target setting process will be  the assessment of Performance Plans for RP2 during the Summer 2014.   The ACE 2012 data analysis will be an important input to be considered in this context. 

For ANSPs operating  in SES States, the year 2012 marks the start of RP1 and the end of the “full cost‐recovery” mechanism for en‐route ANS.  Under the full cost‐recovery mechanism, all the risks are  borne  by  the  airspace  users.  Moreover,  it  is  considered  that  ANSPs  are  not  sufficiently incentivised  to deliver a better  cost‐efficiency performance  since  they have  to  return any over‐recoveries, even if these are the result of cost‐savings.  Over RP1, SES States/ANSPs operate under the  “determined  costs” method  which  comprises  specific  risk‐sharing  arrangements  aiming  at incentivising ANSPs economic performance.   The first year of RP1 can be considered as a “stress test” for the Performance Scheme since at Union‐wide level actual traffic in terms of service units was  some  ‐6.5%  lower  than  planned  for  2012.  The  first  PRB monitoring  report  on  SES  targets released  in September 2013  showed  that at Union‐wide  level, actual en‐route costs were  ‐3.3% than planned and therefore that SES States showed a certain degree of reactivity to adjust costs downwards in order to adapt to the lower traffic volumes.  

This  ACE  2012  Benchmarking  Report  complements  the  PRB monitoring  activity  by  providing  a detailed comparison of cost‐effectiveness performance at ANSP level including a trend analysis of three main economic drivers  (productivity, employment costs and support costs) over  the 2009‐2012 period. 

 

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PART I:  PAN‐EUROPEAN SYSTEM COST‐EFFECTIVENESS PERFORMANCE IN 2012 AND OUTLOOK FOR 2013‐2017 

 

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2 PAN‐EUROPEAN SYSTEM COST‐EFFECTIVENESS PERFORMANCE IN 2012 WITH 2013‐2017 OUTLOOK 

The  Pan‐European  ANS  system  analysed  in  this  report  comprises  37  participating  ANSPs, excluding elements related to services provided to military operational air traffic (OAT), oceanic ANS, and landside airport management operations. The Pan‐European ANS system also includes National  Supervisory  Authorities  (NSAs)  and  other  regulatory  and  governmental  authorities, national MET providers and the EUROCONTROL Agency.    In 2012, total ANS costs were around €9 200M (see Table 2.1 below), of which some €8 100M related directly to the provision of gate‐to‐gate ATM/CNS. 

 

Table 2.1: Key system data for 2011 and 2012, real terms 

Total ANS revenues in 2012 amounted to some €8 900M.  The European ANSPs employed some 58 000 staff, which is slightly larger than the workforce at Airbus worldwide (55 000 employees). Some 17 400 staff (30%) were ATCOs working on operational duty, compared to some 13 300 in the United  States13.   On  average,  2.3  additional  staff  are  required  for  every ATCO  in OPS  in Europe. 

ACE also analyses  indicators derived  from ANSP balance  sheets and  capital expenditures. The total Net Book Value (NBV) of fixed assets used by the Pan‐European ANSPs to provide ATM/CNS services is valued at some €7 600M, which means that overall €0.85 of fixed assets are required to generate €1 of  revenue, an  indication of  relative  capital  intensity  (this  ratio  is about 2  for airlines  and  about  3  for main  airports  operators).    Fixed  assets  mainly  relate  to  ATM/CNS 

13 See the PRC report on the U.S.‐Europe continental comparison of ANS cost‐efficiency trends 2002‐2011 (November  2013)  available  at  http://www.eurocontrol.int/publications/2002‐2011‐US‐europe‐continental‐comparison‐ans‐cost‐efficiency‐trends. 

  2011 2012 12/11

37 ANSPs 37 ANSPs 37 ANSPs

9 176 8 915 ‐2.8%

  En‐route ANS revenues 7 287 7 025 ‐3.6%

  Terminal ANS revenues 1 889 1 890 0.1%

9 145 9 153 0.1%

  ATM/CNS provision costs 8 078 8 059 ‐0.2%

  MET costs 439 439 ‐0.1%

  EUROCONTROL Agency costs 469 489 4.3%

Payment to national authorities and irrecoverable VAT 159 167 4.5%

8 078 8 059 ‐0.2%

  En‐route ATM/CNS costs 6 241 6 271 0.5%

  Terminal ATM/CNS costs 1 837 1 788 ‐2.7%

57 942 58 003 0.1%

ATCOs in OPS 17 208 17 362 0.9%

ACC ATCOs 9 573 9 709 1.4%

APPs + TWRs ATCOs 7 635 7 653 0.2%

7 759 7 612 ‐1.9%

1 052 1 075 2.2%

Distance controlled (km) 10 092 9 899 ‐1.9%

Total flight‐hours controlled 14.5 14.2 ‐1.7%

ACC flight‐hours controlled 12.8 12.7 ‐1.0%

IFR airport movements controlled 15.4 15.0 ‐2.4%

IFR flights controlled 9.8 9.5 ‐2.4%

Gate‐to‐gate ATFM delays ('000 min.) 17 823 10 610 ‐40.5%

Gate‐to‐gate capex (in € M)

Outputs (in M)

 

Gate‐to‐gate ANS revenues (not adjusted by over/under 

recoveries) (in € M):

Gate‐to‐gate ANS costs (in € M):

Gate‐to‐gate ATM/CNS costs (in € M):

Gate‐to‐gate ANS staff:

NBV of gate‐to‐gate fixed assets (in € M)

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systems and equipment  in operation or under  construction.  In 2012,  the  total ANSP  capex at Pan‐European system level amounted to some €1 100M. 

 Figure 2.1: Breakdown of ATM/CNS 

provision costs, 2012 

From  a methodological  point  of  view,  ACE  2012  first considers  the  total  costs  at  State  level  for  providing ANS,  however,  since  some  elements  of  ANS  provision are  outside  the  control  of  individual  ANSPs,  it  then focuses on  the  specific  costs of providing  gate‐to‐gate ATM/CNS (€8 059M). These represent 88% of total ANS costs. Other ANS costs include the costs of aeronautical meteorology  services  (5%),  the  costs  of  the EUROCONTROL Agency (5%) and the costs associated to regulatory and governmental authorities (2%).   

Table 2.1 above indicates that while ATM/CNS provision costs  remained  fairly  constant  (‐0.2%)  in  2012, EUROCONTROL  costs  increased by +4.3%.  It  should be noted  that  the  level of 2011 EUROCONTROL costs was exceptionally  low  reflecting  the  impact  of  a  one‐off exceptional  reduction  (€62M)  mainly  relating  to  the implementation of IFRS budgeting. 

Despite the existence of common general principles, there are  inevitably discrepancies  in cost‐allocation  between  en‐route  and  terminal  ANS  across  the  European  ANSPs.    This  lack  of consistency might  distort  performance  comparisons  carried  out  separately  for  en‐route  and terminal ANS.  For this reason, the focus of the cost‐effectiveness benchmarking analysis in this report is “gate‐to‐gate” ANS. 

ANSPs’ ATM/CNS provision costs are then divided by an output metric to obtain a measure of performance –  the  financial cost‐effectiveness  indicator.   The output metric  is  the composite flight‐hour, a “gate‐to‐gate” measure which combines both en‐route flight‐hours controlled and IFR airport movements controlled.   

Many  factors contribute  to observed differences  in unit costs between ANSPs.   Some of  these factors are measurable; others  (such as  regulatory constraints) are  less obviously quantifiable.  Currently, three relevant factors that are outside ANSPs control are consistently measured in the ACE Benchmarking Reports. As shown  in Figure 2.2 below, these  include the traffic complexity and the seasonal traffic variability.  The third factor is the cost of living prevailing in the different countries where ANSPs operate. 

Figure 2.2: Exogenous factors measured by the PRU, 2012 

~€6 271M ~€1 788M

~€348M ~€91M

~€144M ~€22M

~€489M

EUROCONTROL

ATM/CNS

MET

Payment to 

regulatory & 

governmental 

authorities

ATM/CNS

MET

Payment to 

regulatory & 

governmental 

authorities

2012                                        

Gate‐to‐gate ANS costs (European level)        ~€9 153M

En‐route ANS costs 

(European level)

~€7 252M

Terminal ANS costs 

(European level)

~€1 901M

 

Lower Airspace

Traffic complexity score

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> 6

> 8 Lower Airspace

Traffic variability

<= 1.15

> 1.15

> 1.25

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Ideally, since the 37 ANSPs operate  in very diverse environments across Europe, all the factors affecting performance  should be  taken  into account  in making  fair performance  comparisons, especially since many of these factors are outside the direct control of an ANSP.  As in previous years, the analysis undertaken  is a purely factual analysis of the cost‐effectiveness  indicators – measuring what the indicators are.   

Around 56% total European gate‐to‐gate ATM/CNS provision costs are borne by five ANSPs (Aena, DFS, DSNA, ENAV and NATS). 

The  impact of size on ANSPs performance  is an  important policy  issue given the  infrastructure characteristics of the ANS sector. 

The  five  largest  ANSPs bear  some  56%  of  total European  gate‐to‐gate ATM/CNS  provision costs,  while  their  share of  traffic  is 51%. At  first sight,  this  result contrasts  with  the expectation  of  some form  of  increasing returns  to  scale  in  the provision  of  ANS  (the performance  of  larger ANSPs  might  benefit from their larger size). 

Figure 2.3: Distribution of ATM/CNS provision costs in 2012 

It should be noted that: 

Under the full cost recovery regime that applied to most ANSPs until December 2011, there was little incentive to fully exploit scale effects, hence the difficulty to observe them; 

Larger ANSPs  tend  to develop bespoke ATM  systems  internally which  can be more  costly than a commercial off‐the‐shelf (COTS) solution; and, 

Size is not the only factor that has an impact on ANSPs costs. 

It is expected that with the regulatory regime introduced by the SES II Performance Scheme and the  incentive scheme embedded  in  the Charging Scheme  regulation, ANSPs will have stronger incentives to exploit scale effects in future years. 

Because of their weight in the Pan‐European system and their relatively similar operational and economic  characteristics  (size,  scope  of  service  provided,  economic  conditions,  presence  of major hubs),  this ACE  report places a particular  focus on  the  results of  the  five  largest ANSPs (Aena, DFS, DSNA, ENAV and NATS). 

In 2012, the slight increase in unit ATM/CNS provision costs was more than compensated by a  substantial  decrease  in  ATFM  delays.  As  a  result,  2012  unit  economic  costs  were substantially lower than pre‐recession levels in 2008. 

An assessment of ANS performance should take into account the direct costs (user charges) and indirect  costs  (delays,  additional  flight  time  and  fuel  burn)  borne  by  airspace  users,  while checking that ANS safety standards are met.   

The PRC introduced in its ACE Benchmarking Reports the concept of economic cost‐effectiveness KPI. This  indicator  is defined as gate‐to‐gate ATM/CNS provision costs plus the costs of ground 

0%

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tal)

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Gate‐to‐gate ATM/CNS provision costs (in M€) Cumulative share ATM/CNS provision costs

56.0% of total European gate‐to‐gate ATM/CNS 

provision costs

36.2% of total European gate‐to‐gate ATM/CNS provision costs

7.7% of total European gate‐to‐gate ATM/CNS provision costs

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ATFM  delays14  for  both  en‐route  and  airport,  all  expressed  per  composite  flight‐hour.  This economic performance indicator is meant to capture trade‐offs between ATC capacity and costs. 

Figure 2.4: Changes in unit economic costs, 2009‐2012 (real terms) 

The  level of  the unit economic  costs  in 2009  reflects  the  substantial  impact of  the  economic recession  on  the  ATM  industry,  when  composite  flight‐hours  sharply  reduced  by  ‐6.7% compared to 2008 and ATM/CNS provision costs rose by +1.3%. 

In 2010, composite  flight‐hours  rose by +2.1% while ATM/CNS provision costs  fell by  ‐4.3%  in real terms. The reduction in ATM/CNS provision costs reflected the impact of cost‐containment measures  implemented by several European ANSPs.   However, this performance  improvement at system level was outweighed by a sharp increase in the unit costs of ATFM delays for a limited number of ANSPs and overall, unit economic costs rose by +5.0% in 2010. 

In 2011, composite flight‐hours increased faster (+3.9%) than ATM/CNS provision costs (+1.9%), resulting  in a  ‐2.0% decrease  in unit ATM/CNS provision costs compared to 2010.    In addition, since  the  unit  costs  of  ATFM  delays  significantly  reduced  (‐37.6%),  unit  economic  costs substantially decreased in 2011 (‐10.1%). 

In 2012, ATM/CNS provision costs remained fairly constant (‐0.2%) while composite flight‐hours decreased by ‐1.9%, resulting in an increase in unit ATM/CNS provision costs (+1.7%) compared to  2011.  In  the  meantime,  for  the  second  year  in  a  row,  the  unit  costs  of  ATFM  delays significantly  fell  (‐39.3%)  contributing  to  the  substantial  decrease  in  unit  economic  costs observed  in 2012  (‐4.8%). As a  result, unit economic  costs amounted  to €492  in 2012. This  is lower than the level achieved before the economic crisis (i.e. unit economic costs amounted to €544 in 2008). 

Figure  2.5  below  shows  that  between  2011  and  2012,  economic  gate‐to‐gate  costs  per composite flight‐hour fell for 20 ANSPs. For ten of these ANSPs, the main driver for the decrease in economic gate‐to‐gate unit cost was a reduction in ATFM delays (see red portion of the bar). This is particularly the case for Aena, HCAA and NATA Albania.

14 The cost of ATFM delays (€85 per minute in 2012) is based on the findings of the study “European airline delay cost reference values” realised by the University of Westminster in March 2011. Further details on the computation of the economic costs per composite flight‐hour at ANSP and Pan‐European system level are available in Annex 2 of this report. 

5.0%

‐10.1%‐4.8%

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2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

Unit costs of airport ATFM delays Unit costs of en‐route ATFM delays

ATM/CNS provision costs per composite flight‐hour

‐4.3%

+1.9%

‐0.2%

+2.1% +3.9%

‐1.9%

‐37.6% ‐39.3%‐40%

‐20%

0%

20%

40%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hours Unit costs of ATFM delays

77.4%

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15

ACE 2012 Benchmarking Report with 2013‐2017 outlook

 

 

Figure 2.5: C

han

ges in economic cost‐effectiveness by ANSP, 2009‐2012 (real term

s) 

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The quality of service  improvement observed  for Aena mainly  reflects a substantial  reduction of the en‐route ATFM delays generated by the Spanish ACCs. In 2011, ATFM delays represented 25% of Aena  economic  costs which was  substantially higher  than  the Pan‐European  system  average (16%). These ATFM delays were partly due  to  (a)  social  tensions  following  the  transition period that was ongoing Spain  in 2010 and 2011, and  (b)  to  the unexpected  impact of  the Arab Spring events on the traffic demand which exceeded the capacity available (i.e. this was particularly the case  for Barcelona, Palma  and Canarias ACCs).  In 2012,  the  share of ATFM delays  in Aena unit economic  costs  reduced  to  a  level  (10%)  close  to  those observed  in  2008  and  2009.  This  is  an indication  that  the capacity  issues observed  for Aena  in 2010 and 2011 have been addressed  in 2012.

The substantial reduction in ATFM delays for HCAA contributed to the decrease observed at Pan‐European system level. The share of ATFM delays in HCAA economic costs was exceptionally high in 2011 (57%) mainly due to social tensions.  In 2012, it appears that this issue was addressed since the share of ATFM delays  in HCAA economic costs reduced to 10%  in  line with the Pan‐European system average. 

On the other hand, for two ANSPs (DCAC Cyprus and NAV Portugal) the share of ATFM delays  in economic costs accounts for more than 20% in 2012. DCAC Cyprus has had recurrent ATC capacity issues  for  several years. The  implementation of  capacity enhancement measures  contributed  to reduce ATFM delays  in 2011‐2012 compared to previous years. However,  it should be noted that the share of ATFM delays  in DCAC Cyprus unit economic costs remains very high at some 50%  in 2012. The higher unit costs of ATFM delays for NAV Portugal in 2012 mainly reflect an increase in ATFM delays in the last months of the year mainly due to ATC staffing issues. 

There is a wide range of unit ATM/CNS provision costs amongst ANSPs in 2012. 

In 2012, unit ATM/CNS provision costs  range  from €732  (Belgocontrol)  to €174  (EANS), a  factor greater  than  four.    Although  the  five  largest  ANSPs  operate  in  relatively  similar  economic  and operational environments, there is a substantial variation in unit ATM/CNS provision costs, ranging from DFS (€552) to NATS (€434). 

 

Figure 2.6: ATM/CNS provision costs per composite flight‐hour, 2012 

732

640609

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521502 499489483

451 449443443443 438438 434409393393

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Belgocontrol and LVNL are amongst the ANSPs with the highest unit costs, ranking first and fourth in Figure 2.6 above.  It should be noted that both ANSPs exclusively provide ATC services in lower airspace  and  own  infrastructure which  is made  available  to MUAC.  To  better  assess  the  cost‐effectiveness  of  ATM/CNS  provided  in  each  of  the  Four  States  (Belgium,  Germany,  the Netherlands, and Luxembourg) national airspaces, MUAC costs and outputs are consolidated with the costs and outputs of the national providers. This adjustment is presented in Figure 2.7 below. 

The  bottom  of  Figure 2.7  shows  the figures which have been used for this “adjustment”.    The  costs  figures  are based  on  the  cost  allocation  keys used to establish the Four States cost‐base, while the flight‐hours are based on  those  controlled by MUAC  in  the three FIRs (Belgium, Netherlands and Germany).   

The top of Figure 2.7 provides a view of  this  consolidated  ATM/CNS provision  costs  per  composite  flight‐hour  in  the  airspace  of  Belgium,  the Netherlands  and  Germany  (see  blue bars).

 

Figure 2.7: Adjustment of the financial cost‐effectiveness indicator for ANSPs operating in the Four States airspace, 

2012 

Figure 2.6  indicates that  in 2012 the unit ATM/CNS provision costs of various ANSPs operating  in Central  and  Eastern  European  countries  (e.g.  LPS, UkSATSE,  ROMATSA,  Slovenia  Control, NATA Albania and M‐NAV) are higher than the Pan‐European system average and  in the same order of magnitude as the unit costs of ANSPs operating in Western European countries where the cost of living  is much  higher.  For most  of  these  ANSPs,  the  relatively  higher  unit  costs mainly  reflect relatively  lower  ATCO‐hour  productivity  (see  Figure  2.15  on  p.24)  and/or  relatively  higher  unit support costs (see Figure 2.26 on p.33). 

In 2012, 22 ANSPs could reduce ATM/CNS provision costs compared to 2011 actuals, most of them  in a  context of  traffic decrease.  This  shows a  certain degree of  reactivity  in adjusting costs downwards in order to adapt to the lower traffic volumes. 

At Pan‐European system  level,  the unit ATM/CNS provision costs reduced by  ‐6.6% compared  to 2009 and amount to €443 in 2012. This indicates that three years after the sharp traffic decrease experienced in 2009, unit ATM/CNS provision costs reached in 2012 a level close to that achieved before the economic crisis (i.e. €436 in 2008). 

Figure 2.8 provides a detailed analysis of the changes in cost‐effectiveness at ANSP level between 2011 and 2012,  identifying the cost and the traffic effects. Figure 2.8 shows that 22 ANSPs could reduce their ATM/CNS provision costs between 2011 and 2012 (see lower part of the chart).  For 18 ANSPs, the lower ATM/CNS costs were associated with a reduction in traffic volumes. In most of the cases,  the reduction  in ATM/CNS provision costs could compensate  for  the  fall  in  traffic and therefore these ANSPs could avoid an increase in unit costs. At face value, this indicates for these ANSPs a certain degree of reactivity in adjusting costs downwards in a context of traffic decrease. 

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MUAC Belgium Germany Netherlands

Flight‐hours allocated to: 141 400 257 400 161 600

Costs allocated to: €44.9M €65.6M €30.7M

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Figure 2.8: Changes in ATM/CNS provision costs and traffic volumes, 2011‐2012 (real terms) 

Figure 2.8 also  shows  that  four ANSPs  (DHMI,  IAA, MATS and UkSATSE)  could  reduce ATM/CNS provision costs in a context of traffic increase in 2012. 

Out  of  the  five  largest  ANSPs,  Aena  (‐2.8%),  ENAV  (‐4.5%)  and  DSNA  (‐1.4%)  could  achieve  a reduction  in ATM/CNS provision costs  in 2012  in a context of traffic decrease (‐8.5%, ‐4.4% and ‐0.8%,  respectively).    For  Aena,  this  performance  improvement  was  not  sufficient  to  avoid  an increase  in unit ATM/CNS provision costs  in 2012  (+6.3%).  In 2012, unit costs also  increased  for DFS (+8.3%) and NATS (+2.6%). For DFS, the increase in unit costs reflects an increase in ATM/CNS provision costs (+5.6%) mainly due to higher staff costs (+10% or +€63.8M) while traffic decreased by ‐2.5%.  The increase in DFS staff costs observed for the year 2012 mainly reflects (a) an increase in pension costs consecutive  to a change  in  the discount rate  for occupational pensions, and  (b) higher gross wages and salaries reflecting the collective agreements signed  in October 2011. For NATS, the increase in unit ATM/CNS provision costs mainly results from higher ATM/CNS provision costs (+1.6%), and in particular higher depreciation costs (+19%) while traffic decreased by ‐1.0%.  The higher depreciation costs for NATS in 2012 mainly reflect the first full year of depreciation of iFACTS and the implementation of the Electronic Flight Data feature in the FDP system. 

Figure 2.8 also indicates that between 2011 and 2012, ATM/CNS provision costs increased by more than +5.0% for six ANSPs (including DFS): 

For MUAC, the  increase  in ATM/CNS provision costs (+6.4%) mainly reflects higher staff costs which are due to (a) the payment of a bonus to the staff for achieving performance objectives, and (b) to retroactive salary adjustments according to IAS.  

The  increase  in ATM/CNS provision  costs  for MoldATSA  (+14.5%)  is due  to higher operating costs and depreciation costs while traffic increased by +4.6%. 

For ARMATS, ATM/CNS  provision  costs  substantially  increased  in  2012  (+8.5%) while  traffic volumes  reduced by  ‐2.5%.   The  rise  in ATM/CNS provision costs mainly  reflects higher staff costs and capital‐related costs. 

DSNA

DFS

Aena

NATS (Continental)

ENAV

DHMI

Skyguide

UkSATSE

LFV

Avinor (Continental)

Austro Control

ROMATSA

LVNL

HCAABelgocontrol

PANSA

MUAC

NAV Portugal (Continental)

ANS CR

NAVIAIR

IAA

HungaroControl

Croatia Control

SMATSA

BULATSA

Finavia

LPS

DCAC Cyprus

Slovenia Control

Oro Navigacija

LGS

NATA Albania EANS

MATSM‐NAV

MoldATSA

ARMATS

‐20%

‐15%

‐10%

‐5%

0%

5%

10%

15%

20%

25%

‐10% ‐5% 0% 5% 10% 15%

Changes in ATM

/CNS provision costs (2011‐2012)

Changes in composite flight‐hours (2011‐2012)

Increase in unit ATM/CNS provision costs

Decrease in unit ATM/CNS provision costs

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The  significant  increase  in  ROMATSA  2012  gate‐to‐gate  ATM/CNS  provision  costs  (+20.5%) mainly reflects the reporting of exceptional costs relating to a provision for employee benefits. Excluding  those  exceptional  costs,  ROMATSA  2012  ATM/CNS  provision  costs  would  have remained fairly constant (+0.2%) compared to 2011.  

LFV ATM/CNS provision costs rose by +12.8% in 2012 while traffic fell by ‐3.4%.  The increase in  LFV  ATM/CNS  provision  costs  mainly  reflects  significantly  higher  pension  related  costs associated with the increase of future pension obligations. 

More details on the changes in unit ATM/CNS provision costs for individual ANSPs are provided in Part II of this Report. 

In a  context of  lower  traffic growth  than expected, actual 2012 ATM/CNS provision  costs are some ‐3% lower than planned in November 2011. This is also the case for most of the SES ANSPs: an  indication  that  the  financial  incentives  embedded  within  the  charging  scheme  already provided some results for the first year of RP1.  

Another  complementary  analysis  to  assess  the  degree  of  ANSPs  reactivity  to  adjust  costs downwards  in  response  to  the  decrease  in  traffic  is  to  compare  the  actual  2012  ATM/CNS provision costs with the plans prepared in November 2011 (and reported as part of the ACE 2010 data cycle) 15. For the years 2012‐2014 which correspond to the SES Performance Scheme RP1, the costs and traffic  information provided  in ACE 2010 by the ANSPs operating  in SES States  is  in  line with the information disclosed in adopted National Performance Plans. 

Table 2.2  indicates that  in 2012, the actual number of composite flight‐hours  is ‐5.1%  lower than planned in ACE 2010 (November 2011). Table 2.2 also shows that actual 2012 ATM/CNS provision costs are ‐€235M (or ‐3.1%) lower than planned, which is a noteworthy achievement for the ANS industry,  although  this was  not  sufficient  to  compensate  for  the  lower  traffic  and  therefore  to avoid higher than planned unit ATM/CNS provision costs (+2.1%). 

Table 2.2: Comparison of ATM/CNS provision costs and composite flight‐hours at system level (figures provided in Nov. 2011 versus actual data) (€2012) 

Figure  2.9  below  shows  that  for  30  ANSPs,  the  actual  2012  traffic was  lower  than  planned  in November 2011. For eight ANSPs, the actual 2012 traffic was at least ‐10% below ACE 2010 plans. It should be noted  that  in November 2011 some of  these ANSPs planned  for a  rather optimistic traffic  growth  which  did  not  materialise  in  2012.  This  is  the  case  for  Croatia  Control  which expected a traffic increase of +10% in 2012. 

For  MATS,  the  actual  2012  traffic  was  +49.2%  higher  than  planned  in  November  2011.  This substantial deviation is due to the fact that in 2012, following the civil war, part of Libyan airspace was  closed  and  flights  that  used  to  cross  from  East  to West  through  the  Libyan  airspace were passing through the airspace controlled by MATS. 

15 Note  that  the planned en‐route  costs provided by NATS  in  its ACE 2010  submission  reflect  the  figures reported in the UK Performance Plan for RP1. This is different from the methodology used by NATS to report historic and actual ATM/CNS provision costs which are based on  IFRS accounting. For this reason, NATS  is not included in this analysis. 

European system level 2012

Planned composite flight‐hours in Nov. 2011 (M) 17.3

Actual composite flight‐hours (M) 16.5

Difference between actual and planned composite flight‐hours (%) ‐5.1%

Planned ATM/CNS provision costs in Nov. 2011 (M€2012) 7 533

Actual ATM/CNS provision costs (M€2012) 7 298

Difference between actual and planned costs (M€2012) ‐235

Difference between actual and planned costs (%) ‐3.1%

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Figure 2.9: Comparison of 2012 actual ATM/CNS provision costs and traffic with ACE 2010 plans (real terms) 

Figure 2.9 shows that for 28 ANSPs, actual 2012 costs were lower than planned in November 2011. Among the five largest ANSPs, 2012 actual costs were lower than planned for Aena (‐6.6%), DSNA (‐4.8%) and ENAV  (‐9.4%). Given  their weight  in  the European  system,  these ANSPs  significantly contributed to reduce actual 2012 ATM/CNS provision costs by ‐3.1% compared to ACE 2010 plans. On the other hand, DFS 2012 actual costs were slightly higher than planned (i.e. +1.1%). 

For six ANSPs, 2012 actual costs are more than  ‐10%  lower than planned  in November 2011 (i.e. MATS  (‐24.4%), M‐NAV  (‐17.7%), DCAC Cyprus  (‐16.9%),  IAA  (‐10.6%), DHMI  (‐10.6%) and NATA Albania (‐10.2%). It should be noted, however, that these ANSPs (except DCAC Cyprus and M‐NAV) were planning for significant costs increases compared to their 2010 levels.  

The right hand side of Figure 2.9 shows that for eight ANSPs, actual 2012 costs were higher than planned  in  November  2011.    For  four  of  them, NAV  Portugal  (+6.2%),  ROMATSA  (+9.6%),  LFV (+13.7%) and UkSATSE (+22.9%) actual costs were more than +5% higher than planned.   

For ANSPs operating in SES States, the year 2012 marks the start of RP1 with the determined costs “method” and the end of the “full cost‐recovery” mechanism for en‐route ANS. Figure 2.9 shows that  for most of  the SES ANSPs, ATM/CNS provision costs are  lower  than planned  in November 2011  plans.  This  is  an  indication  that  the  financial  incentives  embedded  within  the  charging scheme already provided some results for the first year of RP1. 

   

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At Pan‐European system  level, ATCO‐employment costs  increased while productivity  remained fairly constant and unit support costs rose in a context of traffic decrease. As a result, financial cost‐effectiveness performance slightly deteriorated in 2012. 

In 2012 at Pan‐European system  level, the average ATM/CNS provision cost per composite flight‐hour  is €443.   Figure 2.10  shows  the analytical  framework which  is used  in  the ACE analysis  to break down the financial cost‐effectiveness indicator into basic economic drivers.   

Figure 2.10: ACE performance framework, 2012 

 

Key  drivers  for  the  financial cost‐effectiveness performance include: 

a) ATCO‐hour  productivity (0.80  composite  flight‐hours per ATCO‐hour); 

b)  ATCO  employment  costs per ATCO‐hour (€106); and, 

c) support  costs  per  unit output (€310). 

Around 30% of ATM/CNS provision directly relates to ATCOs in OPS employment costs while 70% relate to “support” functions  including non ATCOs  in OPS employment costs, non‐staff operating costs and capital related costs such as depreciation costs and the cost of capital. 

At  system  level,  unit ATM/CNS  provision  costs  rose  by  +1.7%  in  real  terms  between  2011  and 2012.  Figure  2.11  shows  that  in  2012,  employment  costs  per  ATCO‐hour  rose  by  +1.3% while ATCO‐hour productivity remained fairly constant (+0.3%). In the meantime, unit support costs rose by  +2.0% mainly  reflecting  the  fact  that  at  Pan‐European  system  level  support  costs were  not adjusted  downwards  compared  to  2011  (+0.1%)  while  the  number  of  composite  flight‐hours reduced by ‐1.9%. 

 

Figure 2.11: Changes in the financial cost‐effectiveness indicator, 2011‐2012 (real terms) 

A detailed analysis of the changes in the key drivers of cost‐effectiveness between 2009 and 2012 is provided hereafter. 

   

Employment costs for 

ATCOs in OPS

€2 417 M

Composite flight‐hours18.2 M

ATCO in OPS hours on duty

22.8 M

ATM/CNS 

provision costs€8 059 M

Support cost ratio3.3

ATCO‐hour Productivity

0.80

ATCO employment costs per ATCO‐hour

€106

Financialcost‐effectiveness 

indicator€443

EUROCONTROL/PRU

Support costs€5 642 M

Support costs per unit of output

€310

ATCOs employment costs per 

unit of output€133

+0.3%

+1.3%+1.0%

+1.7%+2.0%

+0.1%

‐1.9%

"Traffic effect"

ATCO‐hour productivity

Increase inunit ATM/CNS provision costs2011‐2012

"Support costs effect"

Employment costs per ATCO‐hour

ATCO employment costs per 

composite flight‐hour

Support costs per composite flight‐

hour

Weight   70%

Weight   30%

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Overall,  in  2012  Pan‐European  ANSPs  could  limit  the  impact  of  the  traffic  decrease  onproductivity through a more effective use of available ATC capacity and existing resources. 

Over the four years period (2009‐2012), ATCO‐hour productivity rose by +10.1% at Pan‐European system  level.    Figure 2.12  indicates  that  starting  from  a  low base  in 2009  (reflecting  the  fall  in traffic  which  resulted  from  the  economic  recession),  ATCO‐hour  productivity  substantially increased  for  two  consecutive  years  (+6.7%  in  2010  and  +2.9%  in  2011)  and  remained  fairly constant in 2012 (+0.3%). 

Figure 2.12: Changes in ATCO‐hour productivity, 2009‐2012 

The  increases  in ATCO‐hour productivity observed at Pan‐European  system  level over  the 2009‐2012 period mainly  reflect  improvements  in ANSPs with  relatively  lower ATCO‐hour productivity levels (see green  line  in the right‐hand chart of Figure 2.12), while the ATCO‐hour productivity of ANSPs with higher productivity levels remained relatively constant.  

Strong  productivity  increases  were  mainly  achieved  by  Central  and  Eastern  Europe  ANSPs benefiting  from  higher  traffic  growth.   However,  significant  improvements  in  productivity were also achieved by some ANSPs which started from a higher base in 2009 (e.g. IAA). 

At  Pan‐European  system  level,  the increase  in  productivity  achieved between  2009  and  2012  (+10.1%)  is mainly due to the fact that the overall traffic  increase (+4.1%) was absorbed with  substantially  fewer  ATCO‐hours on duty (‐5.4%). 

Figure 2.13  shows  that  the  reduction of ATCO‐hours on duty between 2009 and  2012  is  mainly  driven  by  a significant decrease in overtime hours (‐72.0%) over the whole period. 

 

Figure 2.13: Changes in average ATCO‐hours on duty, 2009‐2012 

These results are heavily influenced by the structural changes implemented in 2010‐2011 by Aena following the introduction of Law 9/2010 which was adopted in Spain in 2010.  This law introduced new  working  conditions  for  Spanish  ATCOs,  rising  contractual  working  hours  and  significantly reducing  the  number  of  overtime  hours,  which  was  one  of  the  main  driver  for  high  ATCO employment costs and  relatively  lower productivity  for Aena  in  the past.  Indeed, between 2009 and 2012, Aena ATCO‐hour productivity substantially increased from 0.52 to 0.78 (+50%). 

In addition, as shown in Figure 2.14 below, 26 out of 37 ANSPs could reduce ATCO‐hours on duty in 2012. This indicates that overall, in 2012 Pan‐European ANSPs could limit the impact of the traffic 

6.7% 2.9% 0.3%

0.0

0.2

0.4

0.6

0.8

1.0

2009 2010 2011 2012

Composite flight‐hour per ATCO‐

hour on duty

0.88 0.88 0.89 0.89

0.73

0.770.80 0.80

0.53

0.61

0.66 0.66

0.5

0.6

0.7

0.8

0.9

1.0

1.1

2009 2010 2011 2012

ATCO‐hour per flight‐hour

Average for ANSPs above the median of the sample

Pan‐European system average

Average for ANSPs below the median of the sample

1 4281 401 1 391

1 352

800

1 000

1 200

1 400

1 600

2009 2010 2011 2012

ATCO‐hours on duty per ATCO per year

Average overtime hours on duty per yearAverage ATCO‐hour on duty per year (without overtime)

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decrease  on  productivity  through  a more  effective  use  of  available  ATC  capacity  and  existing resources. 

   

Figure 2.14: Annual changes in ATCO‐hour productivity, composite flight‐hours and ATCO‐hours on duty, 2011‐2012 

In 2012,  the ATCO‐hour productivity of  the Pan‐European  system as a whole amounted  to 0.80 composite  flight‐hours  per  ATCO‐hour.    The  ATCO‐hour  productivity  for  each  ANSP  in  2012  is shown in Figure 2.15 below.  It is important to note that the metric of ATCO‐hour productivity used in this report reflects the average productivity during a year for a given ANSP and does not give an indication of the productivity at peak times which can be substantially higher. 

There is a wide range of ATCO‐hour productivity among ANSPs.  The ANSP with the highest ATCO‐hour productivity  is MUAC  (1.94), which only provides ATC services  in upper airspace, while  the 

(A) (B) (C)

Chan

ges in ATC

O‐

hour productivity 

2011‐2012

"Traffic effect"

"ATC

O‐hour 

effect"

EANS EE 32.8% 8.5% ‐18.3%

DCAC Cyprus CY 16.6% ‐2.8% ‐16.7%

LGS LV 15.5% ‐0.4% ‐13.8%

DHMI TR 11.1% 5.1% ‐5.5%

M‐NAV MK 7.9% ‐9.1% ‐15.8%

IAA IE 7.5% 0.6% ‐6.4%

Avinor (Continental) NO 6.1% 4.5% ‐1.5%

MoldATSA MD 5.6% 4.6% ‐1.0%

UkSATSE UA 4.0% 3.5% ‐0.5%

DSNA FR 1.8% ‐0.8% ‐2.6%

Croatia Control HR 1.0% ‐0.6% ‐1.6%

PANSA PL 0.1% 5.8% 5.6%

DFS DE 0.1% ‐2.5% ‐2.6%

Aena ES ‐0.3% ‐8.5% ‐8.2%

MUAC ‐0.4% ‐0.7% ‐0.3%

Austro Control AT ‐0.5% ‐2.9% ‐2.4%

ROMATSA RO ‐0.6% ‐1.3% ‐0.7%

LPS SK ‐0.7% ‐1.8% ‐1.1%

NATS (Continental) UK ‐1.1% ‐1.0% 0.1%

LFV SE ‐1.2% ‐3.4% ‐2.3%

NAV Portugal (Continental) PT ‐1.6% ‐1.3% 0.3%

SMATSA SB ‐1.6% ‐5.0% ‐3.4%

ARMATS AM ‐1.7% ‐2.5% ‐0.8%

Slovenia Control SI ‐2.5% ‐0.1% 2.5%

Oro Navigacija LT ‐3.8% 0.1% 4.0%

Skyguide CH ‐3.9% ‐1.2% 2.8%

ANS CR CZ ‐3.9% ‐4.9% ‐1.0%

Belgocontrol BE ‐4.0% ‐4.6% ‐0.6%

NAVIAIR DK ‐4.2% ‐5.3% ‐1.2%

HungaroControl HU ‐4.2% ‐6.6% ‐2.5%

ENAV IT ‐4.2% ‐4.4% ‐0.2%

HCAA GR ‐4.7% ‐4.7% 0.0%

LVNL NL ‐5.9% ‐2.2% 3.9%

Finavia FI ‐7.0% ‐8.6% ‐1.6%

MATS MT ‐8.0% 14.8% 24.7%

NATA Albania AL ‐8.5% ‐3.0% 6.0%

BULATSA BG ‐10.4% ‐2.4% 8.9%

Total Pan‐European System 0.3% ‐1.9% ‐2.1%

ANSPs CountryPositive values  in  column  (A) mean that productivity  improved between 2011 and 2012.  Positive  values  in  column  (B) mean that  traffic  volumes  rose  between 2011 and 2012.  Positive  values  in  column  (C) mean that the number of ATCO‐hours rose between  2011  and  2012.  All  other things  being  equal,  a  positive  value contributes  to  lower  productivity (hence the red dot).  Productivity improves if traffic grows faster than the ATCO‐hours on duty.  For example: IAA’s 2012 productivity is +7.5% higher than in 2011 because while  traffic  slightly  increased  by +0.6%,  the  number  of  ATCO‐hours decreased by ‐6.4%.  Note: By mathematical construction, the  %  variation  in  productivity  (A) can  be  approximated  as  the difference  between  the  “traffic effect”  (B)  and  the  “ATCO‐hour effect”  (C).    The  larger  the  % variations,  the  less  accurate  the approximation.  This  explains why  in some cases (A) is not exactly equal to (B) ‐ (C).

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ANSP with the lowest ATCO‐hour productivity is ARMATS (0.19), i.e. one of the smallest ANSPs in terms of traffic volumes.  

 

Figure 2.15: ATCO‐hour productivity (gate‐to‐gate), 2012 

Figure 2.15 also  indicates  that  there are  substantial differences  in ATCO‐hour productivity even among  the  five  largest ANSPs.  Indeed, DFS ATCO‐hour productivity  (1.03)  is  some  +49% higher than that of ENAV (0.69). 

It  is  important  to mention  that  significant  gains  in  cost‐effectiveness  could  be  achieved  if  the European  average  productivity  (0.80) was  raised  to  the  level  of  the  top  quartile  in  Figure  2.15 (0.92). Most of  the ANSPs  that achieve or are close to  top quartile ATCO‐hour productivity  (ANS CR, Austro Control, DFS, LVNL, MUAC, NATS and Skyguide) are among  the ANSPs with  the most complex  traffic. On  the other hand, ARMATS, M‐NAV, MoldATSA and UkSATSE, which belong  to the ANSPs with the least complex traffic (see Figure 2.2), show an ATCO‐hour productivity which is lower than the bottom quartile. Low productivity  in some of these ANSPs may be a consequence of  their  small  size,  and  the  consequent  difficulty  in  adapting  their  available  ATC  capacity  and existing infrastructure to low traffic volumes and high seasonal variability. 

Improvements  in ATCO‐hour productivity can result from more effective OPS room management and by making a better use of existing resources,  for example  through the adaptation of rosters (preferably  individually  based  to  enhance  flexibility)  and  shift  times,  effective management  of overtime,  and  through  the  adaptation  of  sector  opening  times  to  traffic  demand  patterns.  Similarly,  advanced  ATM  system  functionalities  and  procedures  are  drivers  for  productivity improvements.  It  is  also  expected  that  SES  tools  such  as  FABs,  the  Network  Manager,  the performance scheme and the technological pillar (SESAR) contribute to increase ATCO productivity by a significant factor while ensuring safety standards. 

Latest  forecasts  indicate  that  traffic  volumes  are  not  expected  to  be  above  2008  levels  before 2016. For  this  reason,  there  should be an opportunity  to maintain  the overall amount of ATCO‐hours at Pan‐European system  level and, all else equal,  increase ATCO‐hour productivity without significantly  affecting  the  quality  of  service  provided  and  without  implementing  massive investment programmes. 

1.94

1.03 1.03 1.02 1.01 0.99 0.98 0.97 0.94 0.920.89 0.89 0.89 0.89 0.84 0.84

0.79 0.78 0.76 0.750.71 0.69 0.68 0.67 0.67 0.67 0.66 0.65 0.63 0.59

0.530.48

0.45

0.34

0.24 0.240.19

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

2.0

MUAC

DFS

Skyguide

IAA

EANS

NATS (Continen

tal)

NAVIAIR

PANSA

Austro Control

NAV Portugal (Continen

tal)

DHMI

ANS CR

LVNL

LGS

DCAC Cyprus

Avinor (Continen

tal)

HungaroControl

Aen

a

DSN

A

SMATSA

HCAA

ENAV

Belgocontrol

MATS

Croatia Control

LFV

BULATSA

LPS

Finavia

ROMATSA

NATA

 Albania

Oro Navigacija

Slovenia Control

UkSATSE

M‐NAV

MoldATSA

ARMATS

Composite flight‐hours per ATCO‐hour

European system average: 0.8

DFS

NATS 

(Continen

tal)

Aen

a

DSN

A

ENAV

1.030.99

0.78 0.760.69

0.0

0.3

0.6

0.9

1.2

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More details on the changes in ATCO‐hour productivity for individual ANSPs are provided in Part II of this Report. 

ATCO‐hour  productivity measured  at ANSP  level  reflects  an  average  performance, which  canhide  large differences among ACCs  even  for  those operating  in  the  same  country/ANSP.  It  is therefore important to analyse and compare productivity at ACC level. 

In Figure 2.16,  the 63 ACCs part of  the ACE 2012 data analysis are grouped  in clusters based on three operational characteristics: (1) their complexity scores, (2) the average used flight levels, and (3) their number of sectors. More  information on the definition of these clusters can be found  in previous ACE reports16. 

 

Figure 2.16: Summary of productivity results at ACC level, 2012 

So far, no clear‐cut statistical relationship between ATCO productivity, traffic complexity and traffic variability could be  inferred because the relationships and potential trade‐offs between all these metrics are not  straightforward.   Nevertheless,  it  is useful  to compare  the ATCO productivity of ACCs that share similar “operational” characteristics. Each cluster is briefly described below: 

Cluster  1  (ACCs  serving  predominantly  lower  airspace  with  relatively  high  structural complexity) has the  lowest average productivity of any of the clusters (0.69 flight‐hour per ATCO‐hour). Palma, with the  lowest productivity, has the highest seasonal traffic variability in Cluster 1. 

Cluster 2  (ACCs serving dense upper airspace) has an average productivity of 1.11  flight‐hour  per ATCO‐hour.   Within  this  cluster, Maastricht  has  significantly  higher  productivity (1.94 flight‐hours per ATCO‐hour, some +75% above the average in Cluster 2). 

Cluster  3a  (ACCs  with  7  sectors  or  more  and  serving  airspace  with  relatively  low complexity)  has  an  average  productivity  of  1.12  flight‐hour  per  ATCO‐hour.   Within  this cluster, Warszawa has significantly higher productivity (2.23 flight‐hours per ATCO‐hour).  It 

16   See for example the ACE 2008 Benchmarking Report on p.104. Report available on the PRC website: (http://www.eurocontrol.int/articles/prc‐and‐prb‐publications). 

0.0

0.4

0.8

1.2

1.6

2.0

Langen

London TC

Bremen

Amsterdam

Brussels

Milano

Dublin

Palma

Flight‐hours per ATC

O‐hour

Average = 0.69

0.0

0.4

0.8

1.2

1.6

2.0

Maastricht

Praha

Wien

Karlsruhe

Munchen

London AC

Paris

Zurich

Reims

Gen

eva

Padova

Ljubljana

Flight‐hours per ATC

O‐hour

Average =1.11

Cluster 1

Stavanger

Tallinn

Bodo

Bratislava

Nicosia

Riga

Tampere

Vilnius

Brindisi

L'viv

Malta

Tirana

Simferopol

Dnipropetrovs'k

Yerevan

Odesa

Skopje

Chisinau

0.0

0.4

0.8

1.2

1.6

2.0

2.4

2.8

Flight‐hours per ATCO‐hour

Average = 0.78

Cluster 3b (ACCs < 7 sectors)

Warszaw

aLisboa

Zagreb

Ankara

Shannon

Brest

Athinai+M

acedonia

Sofia

Bordeaux

Budapest

Koben

havn

Roma

Prestwick

Beo

grad

Malmo

Canarias

Bucuresti

Istanbul

Madrid

Sevilla

Marseille

Barcelona

Oslo

Stockholm

Kyiv

0.0

0.4

0.8

1.2

1.6

2.0

2.4

2.8

Flight‐hours per ATCO‐hour

Average = 1.12

Cluster 3a (ACCs ≥ 7 sectors)

Cluster 2

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should also be noted  that within  this  cluster Brest and Bordeaux have  the highest overall complexity, and Canarias, Shannon and Oslo the lowest. 

Cluster 3b (ACCs with  less than 7 sectors serving airspace with relatively  low complexity) has  an  average productivity of 0.78  flight‐hour per ATCO‐hour. While Chisinau  shows  the lowest productivity, it also has one of the lowest overall traffic complexity. 

The analysis of ATCO‐hour productivity at ACC level would seem to indicate that, whilst complexity measures are helpful  in providing a way of clustering ACCs  into broadly consistent groups, within these clusters there are still large differences in productivity performance across individual ACCs. 

ATCO‐hour productivity, defined as flight‐hours controlled per ATCO‐hour on duty, can be split into two main components: 

ACC  sector  productivity:  This  is  the  ratio  of  the  output,  measured  by  the  flight‐hours controlled by the ACC, to sector‐hours open.   This  indicator shows, on average, how many aircraft are simultaneously  in a sector  for a given ACC.   All else being equal, higher sector productivity will improve ATCO‐hour productivity. 

ACC staffing per sector: This  is the ratio of ATCO‐hours on duty to sector‐hours open.   This indicator  shows, on  average, how many ATCOs  are used  to man  a  sector.   All  else being equal, a reduction in the staffing per sector will increase ATCO‐hour productivity. 

Figure 2.17 below displays the breakdown of ATCO‐hour productivity into ACC sector productivity and ACC staffing per sector for each cluster.  It also displays a line showing the average ATCO‐hour productivity achieved by the ACCs  in the cluster: the greater the slope of the  line, the higher the average  ATCO‐hour  productivity.    ACCs  below  the  line  have  a worse  than  average  ATCO‐hour productivity  for  the  cluster  and  ACCs  above  the  line  have  a  better  than  average  ATCO‐hour productivity. 

 

Figure 2.17: ACC sector productivity and staffing per sector, 2012 

Figure 2.17 indicates that in Cluster 2, the greater ATCO‐hour productivity in Maastricht is mainly the  result  of  significantly  higher  sector  productivity  (more  than  eight  aircraft  on  average 

Munchen

Wien

Karlsruhe

Reims

Paris

Maastricht

Praha

London AC

GenevaPadova

LjubljanaZurich

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0

Sector productivity

Staffing per sector

Cluster 2 Average ATCO‐hour productivity

London TCPalma

Brussels

MilanoLangen

Bremen

Dublin

Amsterdam

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0

Sector productivity

Staffing per sector

Cluster 1

Average ATCO‐hour productivity

Budapest

Kobenhavn

Zagreb

Lisboa

Ankara

Prestwick

Beograd

Oslo

Warszawa

SevillaCanarias

Istanbul

Shannon

Kyiv

Sofia

Athinai+Macedonia

Malmo

Brest

Stockholm

BucurestiBordeaux

BarcelonaMarseille

Roma

Madrid

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0

Sector productivity

Staffing per sector

Cluster 3a (ACCs ≥ 7 sectors)

Average ATCO‐hour productivity

TiranaVilnius

Dnipropetrovs'k

Malta

Chisinau

SimferopolSkopje

Nicosia

Riga

Tallinn

Stavanger

Tampere

Bodo

Bratislava

L'viv

Odesa

Brindisi

Yerevan

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0

Sector productivity

Staffing per sector

Cluster 3b (ACCs < 7 sectors)Average ATCO‐hour 

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simultaneously present in a sector).  It is noteworthy that MUAC sector productivity is two to three times the productivity achieved by ACCs with a similar staffing per sector in Cluster 2. 

On  the other hand,  the graphs  for Cluster 3a and Cluster 3b show  that  in  these clusters, similar levels  of  ACC  sector  productivity  are  achieved  with  very  different  staffing  configuration  and practices,  or  alternatively  similar  levels  of  ACC  staffing  are  delivering  a  wide  range  of  sector productivity. 

Several  factors  are  likely  to  affect ATCO  productivity.    Low  productivity might  be  due  to  spare capacity and  low utilisation of the available resources, especially in the less dense/complex ACCs.  Another explanation might be due to higher seasonal traffic variability. 

Other factors as yet unidentified (and not measured) such as the  impact of different operational concepts  and  processes,  the  operational  flexibility,  could  also  affect  ATCO  productivity performance.  There may  also  be  cultural  and managerial  differences.    These  elements  would deserve  further  analysis  in  order  to  provide  some  “explanation”  of  the  differences  in  ATCO‐productivity and identify best practice. 

ATCO employment costs are catching up in many Central and Eastern European ANSPs. 

At  Pan‐European  system  level, ATCO  employment  costs  per ATCO‐hour  slightly  decreased between 2009 and 2012 (‐1.3% or ‐0.4% p.a.). 

Figure  2.18  shows  that  this  is driven by: 

a  significant  decrease  for  the year 2010 (‐5.0%); and, 

employment  costs  per  ATCO‐hour increases in 2011 (+2.6%) and 2012 (+1.3%). 

Figure 2.18: Changes in ATCO employment costs per ATCO‐hour, 2009‐2012 (real terms) 

Figure 2.18 shows that this overall change  is significantly affected by the decrease  in Aena ATCO employment costs over the years 2009 and 2010.  Indeed excluding Aena, ATCO employment costs have increased in real terms by +2.1% in 2010, +4.8% in 2011 and +2.9% in 2012. 

In 2012, the average unit ATCO employment costs in the Pan‐European system amount to €106 per ATCO‐hour.  Figure 2.19 shows the values for this indicator for all the ANSPs. 

There is a wide range of ATCO‐hour employment costs across ANSPs, which is not surprising given the heterogeneity in the social and economic environments across Europe. 

In 2012, MUAC ATCO employment costs per ATCO‐hour  (€197) are  the highest  in Europe, above DFS  (€172).    MUAC  ATCO  employment  costs  per  ATCO‐hour  significantly  increased  in  2012 (+21.9%)  mainly  reflecting  the  payment  of  a  bonus  to  the  staff  for  achieving  performance objectives, and retroactive salary adjustments. DFS employment costs per ATCO‐hour also rose  in 2012,  albeit  in  a  lower  proportion  (+9.7%),  following  the  implementation  of  the  new  collective agreements signed in October 2011. 

On the other hand, Aena employment costs per ATCO‐hour which were the highest  in 2011, rank fifth (€160) and decreased for the third consecutive year in 2012 (‐5.1% after reductions of ‐13.3% and ‐6.4% in 2010 and 2011, respectively). 

‐5.0% 2.6% 1.3%

2.1%4.8% 2.9%

0

20

40

60

80

100

120

140

2009 2010 2011 2012

€per ATCO‐hour on duty (2012 prices)

37 ANSPs 36 ANSPs (excl. Aena)

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Figure 2.19: ATCO employment costs per ATCO‐hour (gate‐to‐gate), 2012 

A major exogenous factor that underlies differences  in unit employment costs  is the difference  in prevailing market wage  rates  in  the national economies  in general.   This  is also associated with differences  in  the  cost  of  living.    To  assess  the  influence  of  these  exogenous  differences, employment costs per ATCO‐hour have been examined  in the context of Purchasing Power Parity (PPP).   There are some  limitations17  inherent to the use of PPPs and for this reason the ACE data analysis does not put a  significant weight on  results obtained with PPPs adjustments.   PPPs are nevertheless a useful analytical tool in the context of international benchmarking. 

Figure  2.20  below  shows  the  ATCO  employment  costs  per  ATCO‐hour  both  before  and  after adjustment  for  PPP.  The  adjustment  reduces  the  dispersion  of  this  indicator.    After  PPP adjustment,  the average unit employment  costs per ATCO‐hour amounts  to €112  (compared  to €106 without  adjustment).    For many  Central  and  Eastern  European ANSPs  (ANS  CR, BULATSA, Croatia Control, HungaroControl, LPS, PANSA, ROMATSA, Slovenia Control and SMATSA)  the PPP adjustment brings the unit employment costs close to those in Western Europe.  

17  For  instance,  it  is  possible  that,  for  a  given  country,  the  cost  of  living  in  regions  where  the  ANSP headquarter and other main buildings (e.g. ACCs) are located is higher than the average value computed at national level. 

197

172163161160160

152

135131120

108 10397 97 97 95

8981 81 80 79 79

7366 63

55 53 51 49

40 3932 29 28 25

14 11

0

20

40

60

80

100

120

140

160

180

200

220

MUAC

DFS

LVNL

Skyguide

Aen

a

Austro Control

NAV Portugal (Continen

tal)

Belgocontrol

Avinor (Continental)

NATS (Continen

tal)

ENAV

IAA

DSN

A

PANSA

NAVIAIR

LFV

HungaroControl

Croatia Control

ANS CR

Slovenia Control

LPS

HCAA

Finavia

DCAC Cyprus

ROMATSA

BULATSA

EANS

SMATSA

DHMI

LGS

Oro Navigacija

M‐NAV

UkSATSE

NATA

 Albania

MATS

MoldATSA

ARMATS

€per hour

European system average: €106

DFS

Aen

a

NATS 

(Continen

tal)

ENAV

DSN

A

172 160

120108

97

0

50

100

150

200

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Figure 2.20: Employment costs per ATCO‐hour with and without PPPs, 2012 

Figure  2.21  shows  the  changes  in  ATCO employment  costs  per  ATCO‐hour  for ANSPs  operating  in  Central,  Eastern  and Western European countries18. 

Significant  increases  in ATCO employment costs  per  ATCO‐hour  are  observed  for ANSPs  operating  in  Central  and  Eastern European  countries  and  which  started from a relatively low base in 2009.  

This illustrates the gradual convergence of employment  costs  in Central  and  Eastern European  economies  following  the strengthening of the economic integration and enhanced labour mobility. 

 Figure 2.21: Convergence in ATCO employment 

costs for ANSPs operating in Eastern and Western European countries, 2009‐2012 (real terms) 

Employment  costs  are  typically  subject  to  complex  bargaining  agreements  between  ANSPs management and staff which usually are embedded  into a collective agreement.  The duration of the collective agreement, the terms and methods for renegotiation greatly vary across ANSPs.  In some  cases  salary  conditions are negotiated every  year.   High ATCO employment  costs may be compensated for by high productivity (e.g. MUAC).  Therefore, in the context of staff planning and contract renegotiation,  it  is  important for ANSPs to manage ATCOs employment costs effectively and to set quantitative objectives for ATCO productivity. 

More details on the changes in ATCO‐hour employment costs for individual ANSPs are provided in Part II of this Report. 

   

18 In Figure 2.21, the Central and Eastern European countries are those that joined the European Union from 2004 onwards plus Albania, Armenia, Croatia, F.Y.R Macedonia, Moldova, Turkey and Ukraine.  

188

179 175167 167

155148 145

129

124 123 122117 115 112

107106 10599 95

88 87 84 82 8175 75 71 71

65 6561 57

4233

25 22

0

20

40

60

80

100

120

140

160

180

200

220

NAV Portugal (Continental)

MUAC

Aena

PANSA DFS

HungaroControl

LVNL

Austro Control

ROMATSA

Croatia Control

BULATSA

Belgocontrol

LPS

ANS CR

SMATSA

ENAV

NATS (Continen

tal)

Skyguide

Slovenia Control

IAA

HCAA

DSN

A

Avinor (Continen

tal)

DHMI

M‐NAV

DCAC Cyprus

EANS

LFV

NAVIAIR

Oro Navigacija

NATA

 Albania

Finavia

UkSATSE

LGS

MATS

MoldATSA

ARMATS

€per hour

ATCO employment costs per ATCO‐hour in € adjusted for PPPs

ATCO employment costs per ATCO‐hour in €

131 124 125 126

107102

105 106

4347

54 55

20

40

60

80

100

120

140

160

2009 2010 2011 2012

ATCO employm

ent cost per ATCO‐hour

Western European ANSPs European average

Central and Eastern European ANSPs

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Pan‐European system cost‐effectiveness performance in 2012 with 2013‐17 outlook  30 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

After  two years of consecutive  reductions  in 2010  (‐4.1%) and 2011  (‐2.7%), unit support costs rose by +2.0% in 2012 mainly reflecting the impact of the traffic shortfall (‐1.9%). 

As  indicated  in  Figure  2.22,  support costs  per  composite  flight‐hours reduced  (‐4.9%  in  real  terms) between  2009  and  2012  at  Pan‐European system level. 

Figure  2.22  shows  that  unit  support costs consecutively reduced in 2010 (‐4.1%) and 2011 (‐2.7%) reflecting the impact  of  the  cost‐containment measures  implemented  by  European ANSPs.    In  2012,  unit  support  costs rose  by  +2.0%.  This  mainly  reflects the  decrease  in  traffic  (‐1.9%), while support  costs  remained  fairly constant (+0.1%). 

 

Figure 2.22: Changes in support costs per composite flight‐hour, 2009‐2012 (real terms) 

Contrary  to  ATCO  employment  costs,  support  costs  encompass  a  variety  of  cost  items  which require specific analysis.  There is a general acknowledgement that the Pan‐European system has excessive support costs due to its high level of operational, organisational, technical and regulatory fragmentation. 

 

Figure 2.23: Framework for support costs analysis, 2012 

‐4.1% ‐2.7% 2.0%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight‐hour (2012 

prices)

Non‐ATCO in OPS employment

costs per unit of output(48.4%)

Non‐staff operatingcosts per unit of output

(23.8%)

Capital‐relatedcosts per unit of output

(25.7%)

Non‐ATCO in OPS staffper unit of output

Employment costs per non‐ATCO in OPS staff

Exceptionalcosts per unit of output

(2.1%)Depreciation costsper unit of output

Cost of capitalper unit of output

unit of output

Employment costs for 

ATCOs in OPS

€2 417 M

Composite flight‐hours18.2 M

ATCO in OPS hours on duty22.8 M

ATM/CNS 

provision costs

€8 059 M

Support cost ratio3.3

ATCO‐hour Productivity

0.80

ATCO employment costs per ATCO‐hour

€106

Financialcost‐effectiveness 

indicator€443

EUROCONTROL/PRU

Support costs€5 642 M

Support costs per unit of output

€310

ATCOs employment costs per 

unit of output€133

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Pan‐European system cost‐effectiveness performance in 2012 with 2013‐17 outlook  31 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

As shown  in Figure 2.23, support costs can be broken down  into  four separate components that provide further insight into the nature of support costs: 

a) Employment costs  for non‐ATCO  in OPS staff;  these cover ATCOs on other duties,  trainees, technical support and administrative staff  (48.4% of  total support costs). These costs can be affected by the following factors: 

Outsourcing  of  non‐core  activities  (such  as  maintenance  of  technical  equipment,  and professional training) could transfer costs from this category to non‐staff costs. 

Research &  development  policies may  involve ATM  systems  either  being  developed  in‐house, or purchased off‐the‐shelf.  In principle, either solution could lead to the most cost‐effective  outcome,  depending  on  circumstances;  this would  depend  on whether  there were, for example, significant economies of scale, or major transaction costs. 

Arrangements relating to the collective agreement and the pension scheme for non‐ATCOs in OPS. 

b) Non‐staff operating costs mostly comprise expenses for energy, communications, contracted services,  rentals,  insurance,  and  taxes  (23.8%  of  total  support  costs).  These  costs  can  be affected by the following factors: 

The terms and conditions of contracts for outsourced activities. 

Enhancement of the cooperation with other ANSPs to achieve synergies in the context of a FAB (sharing training of ATCOs, joint maintenance, and other matters). 

c) Capital‐related  costs,  comprising  depreciation  and  financing  costs  for  the  capital  employed (25.7% of total support costs). These costs can be affected by the following factors: 

The magnitude of the investment programme. 

The accounting life of the assets. 

The degree to which assets are owned or rented. 

d) Exceptional costs which represent some 2.1% of total support costs. 

Figure 2.24 shows the changes  in the different  components  of  support costs  (see  the  “support  costs  effect” bar  on  the  right‐hand  side  of  Figure 2.11) between 2011 and 2012. 

In  2012,  increases  in  employment costs  for  support  staff  (+€109M) and exceptional  costs  (+€56M)  were compensated  by  reductions  in  non‐staff  operating  costs  (‐€85M), depreciation  costs  (‐€26M),  and  in the cost of capital19 (‐€51M). 

 Figure 2.24: Changes in the components of support 

costs, 2011‐2012 (real terms) 

19  It  should be noted  that  the  cost of  capital originally  reported by DFS  in  its 2012 data  submission was significantly  lower  (‐€38M or  ‐51%)  than  in 2011. This difference was mainly due  to the use of a negative return on equity  (i.e.  ‐3.16%)  to  compute  the en‐route  cost of  capital  in 2012.  It  is understood  that  this negative  rate of  return on equity  reflects  the actual  return  (ex‐post)  taking  into account  the  revenue  loss incurred on DFS en‐route activity. However, for the purposes of the ACE benchmarking analysis, and in order to ensure consistency with the data provided by the other ANSPs, a return on equity of 7.75% has been used to compute DFS en‐route cost of capital. This figure corresponds to the return on equity that was planned for 2012 in the National Performance Plan for RP1. 

+4.2%

‐6.0%

‐2.8%‐8.6%

+86.6%

‐100

‐50

0

50

100

150

200

Employmentcosts for

support staff

Non‐staffoperating costs

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

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The  significant decrease observed  for  the  cost of  capital  (‐€51M)  is mainly due  to a  substantial decrease  in the cost of capital reported by UkSATSE (‐€50M).  It should be noted that the cost of capital  reported by UkSATSE  includes  the  total amount of capital expenditures  spent during  the year, and that particularly high capex were spent in 2011.  Excluding UkSATSE, the cost of capital at Pan‐European  level  in  2012 would  be  similar  to  that  of  2011  (‐€0.4M)  and  2012  support  costs would be +0.6% higher than in 2011 (compared to +0.1% when UkSATSE is included).  

The  reductions  achieved  in  2012  in terms  of  non‐staff  operating  costs  (‐6.0%)  and  depreciation  costs  (‐2.8%) mainly  reflect  the  impact  of  the  cost‐containment  measures  implemented by  a  majority  of  the  Pan‐European ANSPs in order to adapt to lower traffic levels. The  lower depreciation  costs  in 2012  are  mainly  due  to  the postponement  of  non‐crucial investment  projects  to  future  years. Figure 2.25 shows that for a majority of ANSPs,  actual  capital  expenditures were  lower  than planned  in ACE 2011 for the year 2012. 

 Figure 2.25: Difference between actual and planned 

capex for 2012 (real terms) 

On the other hand, Figure 2.25 indicates that for a few ANSPs (e.g. Aena, Avinor, M‐NAV and Oro Navigacija) actual 2012 capex is higher than planned.  

The substantial increase in employment costs for support staff (+€109M) is mainly driven by higher staff costs observed for Aena (+€53M) and DFS (+€43M) compared to 2011.  

For Aena, the  increase  in support staff costs mainly reflects costs associated with the Social Plan for Voluntary Layoffs  (SPVL) for non‐ATCO staff (i.e. €32M) which was  implemented  in 2012. For DFS, these increases are mainly due to (a) higher pension‐related costs consecutive to a change in the discount rate for occupational pensions and (b) higher gross wages and salaries reflecting the collective agreements signed in October 2011, covering the period June 2011 – October 2012.  

Employment  costs  can  be  significantly  affected  by  the  type  of  pension  arrangements,  and particularly  whether  the  pension  scheme  is  based  on  “defined  benefits”  or  “defined contributions”.    Some  ANSPs  have  already  taken  decisive  actions  to  deal  with  future  pension obligations,  notably  changing  the  pension  scheme  for  new  recruits  and  moving  away  from “defined benefits” pension plans. 

A revised version of  IAS 19 (i.e. “employee benefits”) was  implemented  in January 2013.   One of the main revisions of  IAS 19 relates to the departure from the “corridor approach”.   This  implies that  from 2013 onwards,  for ANSPs operating under  a  “defined benefits” pension  scheme,  any actuarial gains and losses arising from a change in actuarial assumptions will have to be reported in  the  Balance  Sheet  financial  statements.    For  those  ANSPs,  which  in  the  past  applied  the “corridor approach” to reduce the impact of the changes in actuarial assumptions on ANS charges, the revision of IAS 19 will already affect 2013 costs.  

Several ANSPs,  like Austro  Control  and DFS  have  explicitly  flagged  this  issue  as  they would  be significantly  impacted by  the  implementation of  the  amended  IFRS  19.    This  issue  requires  the utmost  attention  given  the  long  term  consequences  of  pensions‐related  decisions  and  their magnitude in the cost bases and impact on chargeable unit rates. 

   

 

Lower Airspace

Difference in actual and planned (ACE 2011) capex for 2012< -50%

< -25%

< 0%

>= 0%

> 50%

Data not available

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There  is a wide  range  in unit  support  costs among ANSPs,  i.e. a  factor greater  than  four  in 2012. When computed at FAB  level, differences are becoming  less marked since unit support costs range from €356 for the Danube FAB to €212 for the Baltic FAB. 

At Pan‐European system  level, support costs per composite  flight‐hour amount  to €310  in 2012. Figure 2.26 shows that the  level of unit support costs varies significantly across ANSPs – a factor greater than four between Belgocontrol which has the highest support cost per composite flight‐hour in 2012 (€532) and EANS (€121). 

 

Figure 2.26: Support costs per composite flight‐hour at ANSP level20, 2012 

Figure  2.26  indicates  that  there  are  significant  differences  in  the  composition  of  support  costs amongst  the 37 ANSPs, and  in particular  in  the proportion of employment  costs  (blue bar) and non‐staff operating costs (orange bar).  The choice between providing some important operational support functions internally or externally has clearly an impact on the proportion of support costs that  is classified as employment costs, non‐staff operating costs, or capital‐related costs. In some cases, the maintenance of ATM systems is outsourced and the corresponding costs are reported as non‐staff operating costs. For other ANSPs, these activities are rather carried out by internal staff and the relating costs appear as employment costs or as capital‐related costs when, according to IFRS,  the employment  costs of  staff working on R&D projects can be capitalised  in  the balance‐sheet. 

More details on the level and changes in support costs for individual ANSPs are provided in Part II of this Report. 

Figure  2.27  shows  the  unit  support  costs  computed  at  FAB  level21.  ANSPs  which  are  not participating to the ACE 2012 data analysis or not formally part of a FAB initiative are not included in Figure 2.27. 

20 It should be noted that the cost of capital reported by ANS CR in its ACE 2012 data submissions is higher than the costs charged to airspace users. Indeed, ANS CR did not charge any cost of capital to terminal ANS users. 

532

487484 479

405397397385383

353 348

327325 321319317 315314313301 294287 286264253 242238237

233202200197192187

156151121

0

100

200

300

400

500

600

Belgocontrol

LPS

Skyguide

UkSATSE

LVNL

NATA

 Albania

ROMATSA

DFS

MoldATSA

ARMATS

ANS CR

ENAV

HungaroControl

Slovenia Control

Austro Control

Aen

a

M‐NAV

DSN

A

NATS (Continen

tal)

LFV

NAVIAIR

BULATSA

Oro Navigacija

SMATSA

IAA

Croatia Control

DHMI

Avinor (Continen

tal)

Finavia

PANSA LGS

HCAA

NAV Portugal (Continen

tal)

DCAC Cyprus

MATS

MUAC

EANS

€per composite flight‐hour

Employment costs (excl. ATCOs in OPS) per composite flight‐hour Non‐staff operating costs per composite flight‐hour

Capital‐related costs per composite flight‐hour Exceptional costs per composite flight‐hour

385327 317 314 313

0

100

200

300

400

DFS

ENAV

Aena

DSN

A

NATS

(Continental)

European system average: €310

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Figure 2.27: Support costs per composite flight‐hour at FAB level, 2012 

When computed at FAB level, unit support costs range from €356 for the Danube FAB to €212 for the Baltic FAB, a much lower dispersion than when unit support costs are computed at ANSP level. The Danube FAB (€356), FABEC (€346) and the FAB CE (€325) show unit support costs above the Pan‐European system average (€310).  

It should be noted  that some 15% of Danube FAB unit support costs  relate  to exceptional costs associated with employee benefits borne by ROMATSA in 2012. Excluding those exceptional costs, the unit support costs of Danube FAB would amount to €303.  

FABEC ANSPs  show  the  second highest unit  support  costs  in 2012  (€346). There  is  a  very wide range  in  terms  of  unit  support  costs  within  FABEC  (from  €532  for  Belgocontrol  to  €151  for MUAC22).  This  reflects  a  variety  of  situations with  very  large ANSPs  and  smaller  ones,  some  of which exclusively operate in lower airspace (Belgocontrol and LVNL).   

The unit support costs for FAB CE amount to €325 which is higher than the UK‐Ireland FAB (€304) and DK‐SE FAB  (€299) despite the fact that the cost of  living within the FAB CE area tends to be lower than  in the UK‐Ireland FAB and  the DK‐SE FAB. For  instance, Figure 2.26  indicates that  for ANSPs part of  FAB CE  (LPS  (€487), ANS CR  (€348), HungaroControl  (€325)  and  Slovenia Control (€321)), unit support costs are higher than those of Aena  (€317), DSNA  (€314), NATS  (€313) and NAVIAIR  (€294).  Further  analysis would  be  required  to  understand  the main  drivers  underlying these differences. 

Support costs amount to 70% of total ATM/CNS provision costs.   Effective management of these costs  has  therefore  a major  impact  on ANSPs  cost‐effectiveness  performance.    In  this  context, initiatives  towards  joint  procurement  and  maintenance  of  ATM  infrastructure  as  well  as  the rationalisation of investment programmes within FABs are encouraged. For instance, reducing the unit support costs of the Pan‐European system  (€310) by some 10% to reach a  level  in  line with that of the Blue Med FAB would generate savings of some €560M. 

21 The unit support costs at FAB level displayed in Figure 2.27 are obtained by summing the support costs of all  the ANSPs  that are part of  the FAB  initiative and dividing  them by  the corresponding  total number of composite flight‐hours. The result of this computation is the weighted average of ANSPs unit support costs at FAB level. 22 It should also be noted  that MUAC support costs do not  include the costs relating  to  the  infrastructure which is made available for joint use and provided free of charges by the ANSPs operating in the Four States airspace.

356346

325304 299 296

279

222212

0

50

100

150

200

250

300

350

400

Danube FA

B

FABEC

FAB CE

UK‐Ireland FAB

DK‐SE FA

B

SW FAB

BLU

E MED

 FAB

NEFAB

Baltic FA

B

€per composite flight‐hour

Exceptional costs per composite flight‐hour Capital‐related costs per composite flight‐hour

Non‐staff operating costs per composite flight‐hour Employment costs (excl. ATCOs in OPS) per composite flight‐hour

European system average: €310

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After an increase of +1.7% in 2012, unit ATM/CNS provision costs are planned to slightly decrease until 2017 (‐0.8% p.a.). 

At  European  system  level,  after  the +1.7% increase in 2012, gate‐to‐gate unit ATM/CNS provision costs are planned  to further rise by +2.8% in 2013 and then to decrease  by  ‐2.9%  in  2014.  As  a  result, gate‐to‐gate  unit  ATM/CNS  provision costs  are  expected  to  remain  fairly constant between 2012 and 2014. 

Gate‐to‐gate  unit  ATM/CNS  provision costs  are  then  expected  to  increase  in 2015  (+0.8%) and  to decrease  in 2016  (‐1.9%)  and  2017  (‐2.6%).  Overall,  unit costs  are  planned  to  decrease  by  ‐0.8% p.a. over 2012‐2017. 

Figure 2.28: Forward‐looking cost‐effectiveness at European system level (2012‐2017, real terms) 

For  most  of  the  ANSPs,  the  planned  en‐route  costs  data  reported  in  their  ACE  2012  data submission are based on  the  information provided  in  June 2013  in  the  context of  the Enlarged Committee  for Route Charges. The en‐route determined costs provided  in  the RP2 Performance Plans which  will  be  submitted  end  of  June  2014  are  likely  to  be  based  on  different  planning assumptions. 

In 2012, ANSPs  capital expenditures amounted  to  some €1 075M. The  right hand‐side of Figure 2.29 compares the capex planned in ACE 2011 with the plans provided in ACE 2012 for the ANSPs that consistently reported forward‐looking figures over this period23. Figure 2.29 shows that 2012 actual capital expenditures are ‐16% lower than planned in ACE 2011 for 2012. This mainly reflects the postponement of non‐crucial investment projects to future years, in particular 2015 and 2016.  

Figure 2.29: Forward‐looking capital expenditures at Pan‐European system level (2009‐2016, real terms) 

Overall,  the cumulative capex planned  for  the period 2013‐2016 amounts  to some €4 488M and represents  50%  of  the  2012  total ANS  revenues.  A  significant  proportion  of  these  investments relate to major upgrades or to the replacement of existing ATM systems. 

Additional details on the nature of the major  investment projects for each ANSPs are provided  in Part II of this Report. 

 

23 Note that the decreases in planned capex and depreciation costs observed in 2015 are due to the fact that Aena and HCAA did not provide complete forward‐looking data in their ACE 2012 data submissions. 

+2.8% ‐2.9% +0.8% ‐1.9% ‐2.6%

90

95

100

105

110

115

120

0

100

200

300

400

500

600

2012 2013P 2014P 2015P 2016P 2017P

Index of costs and traffic

€per composite flight‐hour (2012 prices)

ATM/CNS provision costs per composite flight‐hour ATM/CNS provision costs index Composite flight‐hours index

‐18%

‐10% +2% +4%+4%

‐4%‐6%

+1% ‐1%‐3%

+23% ‐1%

‐16% +2%

0.0

0.4

0.8

1.2

1.6

2.0

0

300

600

900

1 200

1 500

2009 2010 2011 2012 2013 2014 2015 2016

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

‐16.5% ‐9.2%

‐3.5% +3.6%+3.4%

600

700

800

900

1 000

1 100

1 200

1 300

1 400

2012 2013P 2014P 2015P 2016P

Gate‐to‐gate capex (M

€)

Planned capex (ACE 2011) Planned capex (ACE 2012)

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PART II:  COST‐EFFECTIVENESS PERFORMANCE FOCUS AT ANSP LEVEL 

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3 FOCUS ON ANSPS INDIVIDUAL COST‐EFFECTIVENESS PERFORMANCE 

3.1 Objective of this chapter 

This  chapter  comprises  two pagers  for each ANSP participating  to  the ACE 2012 analysis. These two pagers  include  an  analysis of  the historical development of  the  financial  cost‐effectiveness indicator and its main components over the 2009‐2014 period.  Individual ANSP cost‐effectiveness performance  is  also  examined  in  the  context  of  a  group  of  ANSPs which  operate  in  relatively similar operational and economic environments  (comparator groups).   Finally,  these  two pagers comprise  historical  information  and  projections  about  capital  expenditures  provided  by  each ANSP. 

This  chapter  should provide useful  insights  and  information  to NSAs  for  the drawing up  of  the performance plans for RP2 during the first half of 2014. 

3.2 Historical development of cost‐effectiveness performance, 2009‐2012 

The first page presents, for each ANSP, an assessment of  its cost‐effectiveness performance, and how it has developed over the four‐year period 2009‐2012.  It examines the overall economic cost‐effectiveness  indicator and  its two components (ATM/CNS costs per composite flight‐hour, ATFM delay costs per composite flight‐hour), and their evolution over the period (top left).  It puts these in  the  context  of  the  traffic  growth  observed  in  the ANSP’s  airspace  (top  right).    In  this  page, financial data are all expressed in real terms (2012 prices). 

Developments  in  the  components of  financial  cost‐effectiveness  (ATCO‐hour productivity, ATCO employment costs per ATCO‐hour, and support costs per composite flight‐hour) are also examined (middle left), to help understand the underlying causes of changes in overall cost‐effectiveness. 

The charts on  the middle  right provide additional  information  in order  to better understand  the drivers  behind  the  changes  in  the  three  components  of  financial  cost‐effectiveness.  First,  the changes in ATCO‐hour productivity are examined in the light of changes in composite flight‐hours, number of  FTE ATCOs  in OPS and  corresponding hours on duty. A  second  chart  focuses on  the changes in ATCO‐hours on duty, and in particular on overtime hours. The third chart presents the changes  in  support  costs are broken down  into employment  costs of  staff other  than ATCOs  in OPS;  non‐staff  operating  costs;  capital‐related  costs  (depreciation  and  the  cost  of  capital);  and exceptional items, where present.  

The bottom  set of graphs examine how  the  changes  in  the  components over  the whole period contribute to the change in the overall financial cost‐effectiveness indicator.  The left‐hand graphs relate  to ATCOs  in OPS;  the  right‐hand graphs  to other elements of cost  (“support costs”).   The left‐hand  graphs  show how  the  change  in ATCO productivity  combines with  the  change  in unit ATCO employment costs to make a change in ATCO employment costs per unit output.  The right‐hand graphs show how the change in support costs combines with traffic growth to make a change in support costs per composite flight‐hour.   The relative contribution of these two effects to the change  in  the  financial  cost‐effectiveness  indicator  depends  on  the  relative  weight  of  ATCO employment  costs, on  the one hand,  and  support  costs, on  the  other,  in  the overall ATM/CNS provision cost. 

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3.3 ANSP’s cost‐effectiveness within the comparator group, 2009‐2012 

The top charts of the second page present the financial cost‐effectiveness  indicator and  its main components  for  individual  ANSPs  in  comparison  with  their  respective  comparator  group.  The approach is to consider each ANSP in the context of a group of other ANSPs (comparators) which operate in relatively similar operational and economic environments.  

The chart on the top‐left shows the  level and changes  in unit ATM/CNS provision costs over the 2009‐2012 period for each ANSP part of the comparator group.  The chart on the top‐right shows for  each  ANSP  the  deviations  in  unit  ATM/CNS  provision  costs,  ATCO‐hour  productivity, employment  costs  per ATCO‐hour  and  unit  support  costs  from  the  average  of  the  comparator group at the start (2009) and at the end (2012) of the period considered. 

The  ANSP  comparator  groups  used  for  the  benchmarking  analysis  are  presented  in  the  table below.  These  comparator  groups were  determined  for  the  purposes  of  the  RP2  cost‐efficiency target‐setting  process  using  a  two‐step  approach  combining  the  use  of  statistical  tools  (cluster analysis) with expert judgement. For a full description of the process, methodology and results see Annex I.C of the PRB report on RP2 EU‐Wide Targets Ranges24 released in May 2013. 

Nine groups of comparators have been  identified,  some comprising a  relatively  large number of ANSPs and others only  comprising  two organisations.   Due  to  the unique nature of  its airspace (upper  airspace only,  across  four  States),  it was determined  that Maastricht  (MUAC)  should be considered  separately  and  therefore  this  ANSP  was  not  included  in  the  comparator  group benchmarking analysis. Finally, two groups have been designed for the ANSPs not operating in SES States.  It  should  be  noted  that  the  names  of  these  groups  have  been  chosen  for mnemonic purposes only. 

 

24  This  document  is  available  at:  http://ec.europa.eu/transport/media/consultations/doc/2013‐07‐03‐sesrp2/report.pdf. 

The presentation of financial time‐series data 

Presentation and comparison of historical series of financial data from different countries poses problems, especially when different currencies are  involved, and  inflation rates differ.   There  is a danger that time‐series  comparisons  can  be  distorted  by  transient  variations  in  exchange  rates which  happened  to  be particularly the case in 2009 in the wake of the financial crisis.  In this chapter, the focus is on the historical development of financial performance indicators in a given ANSP.  

For  this  reason,  the  following approach has been  adopted  for allowing  for  inflation  and exchange  rate variation.  The financial elements of performance are assessed, for each year, in national currency.   They are  then  converted  to  national  currency  in  2012  prices  using  national  inflation  rates.    Finally,  for comparison purposes in 2012, all national currencies are converted to euros using the 2012 exchange rate.  

This approach has the virtue that an ANSP’s performance time series is not distorted by transient changes in exchange rates over the period.  It does mean, however, that the performance figures for any ANSP in a given year prior to 2012 are not the same as the figures in that year’s ACE report, and cannot legitimately be compared with another ANSP’s figures for the same year.  Cross‐sectional comparison using the figures in this report is only appropriate for 2012 data. 

The  historical  inflation  figures  used  in  this  analysis  were  obtained  from  EUROSTAT  or  from  the International Monetary Fund. For the projections, the ANSPs’ own assumptions concerning inflation rates were used.  Details of the monetary parameters used for 2012 are given in Annex 6 to this report. 

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Comparator Groups Members

Five Largest 

Aena

DFS

DSNA

ENAV

NATS (Continental)

Central Europe 

ANS CR

HungaroControl

LPS

Slovenia Control

Croatia Control

PANSA

South Eastern Europe 

HCAA

BULATSA

ROMATSA

South Med DCAC Cyprus

MATS

Western Europe 

Austro Control

NAVIAIR

Skyguide

Atlantic NAV Portugal (Continental) 

IAA

Baltic States 

EANS

LGS

Oro Navigacija

Nordic States 

Avinor (Continental)

LFV

Finavia

BelNed Belgocontrol

LVNL

Non‐SES 1 DHMI

UkSATSE

Non‐SES 2 

ARMATS

M‐NAV

MoldATSA

NATA Albania

SMATSA

Table 3.1: ANSPs comparator groups 

3.4 Historical and forward‐looking information on capital investment projects 

The charts which are displayed in the middle and the bottom of the second page provide historical information and projections about capital expenditures provided by each ANSP. 

The  chart  on  the  middle  of  the  page  shows  the  historical  and  planned  evolution  of  capital expenditure  and  depreciation,  highlighting  the  ANSP’s  investment  cycles  and  their magnitude, across time.  The ratio of these quantities (usually greater than one) is an indication of the rate at which the overall asset base is being expanded. 

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Finally, two tables present information on the nature of the main ANSP’s capex projects between 2006  and  2017.  The  first  table  provides  a  high‐level  overview  of  the  magnitude  of  capital expenditures by area (i.e. ATM, Communication, Surveillance, etc.) over the 2006‐2017 period and of the upgrade/replacement cycles of the main ATM systems for each ACC.  The last table provides detailed  information on  the  top  5  capex projects  in monetary  terms  including  the  domain,  the financial amount and the time period of the project. 

3.5 Cost‐effectiveness performance focus at ANSP level 

To facilitate the reading of this section, the table below displays the page number of the individual benchmarking analysis for each ANSP. 

ANSP name  Country  Page 

Aena  Spain  44 

ANS CR  Czech Republic  46 

ARMATS  Armenia  48 

Austro Control  Austria  50 

Avinor (Continental)  Norway  52 

Belgocontrol  Belgium  54 

BULATSA  Bulgaria  56 

Croatia Control  Croatia  58 

DCAC Cyprus  Cyprus  60 

DFS  Germany  62 

DHMİ   Turkey  64 

DSNA  France  66 

EANS  Estonia  68 

ENAV  Italy  70 

Finavia  Finland  72 

HCAA  Greece  74 

HungaroControl  Hungary  76 

IAA  Ireland  78 

LFV  Sweden  80 

LGS  Latvia  82 

LPS  Slovak Republic  84 

LVNL  Netherlands  86 

MATS  Malta  88 

M‐NAV  F.Y.R. Macedonia  90 

MoldATSA  Moldova  92 

MUAC     94 

NATA Albania  Albania  96 

NATS (Continental)  United Kingdom  98 

NAV Portugal (Continental)  Portugal  100 

NAVIAIR  Denmark  102 

Oro Navigacija  Lithuania  104 

PANSA  Poland  106 

ROMATSA  Romania  108 

Skyguide  Switzerland  110 

Slovenia Control  Slovenia  112 

SMATSA  Serbia and Montenegro  114 

UkSATSE  Ukraine  116 

   

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Aena (Spain) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Spain is within the EURO Zone 

Aena represents 11.1% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€728 €543 €490 €521

€820€758

€655€577

0

100

200

300

400

500

600

700

800

900

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐23.2%

‐6.1%‐2.8%

+3.0% +3.9%

‐8.5%

‐23.4%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

+132.7%

‐65.8%

0.52 0.75 0.78 0.78

+44.7%+4.2% ‐0.3%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty 

 60

 70

 80

 90

 100

 110

 120

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐13.3%‐6.4%

‐5.1%

€207 €180 €168 €160

0

50

100

150

200

250

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1684

1608 1600 1595

500

700

900

1 100

1 300

1 500

1 700

1 900

2009 2010 2011 2012ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐7.7%‐9.3%

+14.9%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+18.0%

‐32.3%

‐4.8%

+13.9%

‐60

‐40

‐20

0

20

40

60

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

‐69.0%

‐0.3%

‐5.1% ‐4.8%

+6.3%

+14.9%

+5.1%

‐8.5%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   41%

Weight   59%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

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Aena (Spain) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

  Information on major capex projects and ATM systems upgrades/replacements 

Focus on the top five capex projects 

Note  that  the  capex provided by Aena  for  the purposes of  the ACE 2012 benchmarking analysis only included information relating to the capex spent in 2012. Furthermore, the monetary amounts provided for the five main capex in 2012 only represents some 12% of the total capex spent during that year. Aena was not in a position to provide information on the five main capex projects planned for the 2013‐2017 period.  It  is  expected  that  in  future  submissions,  more  comprehensive  actual  and  planned  capex information is provided by Aena for the purposes of the ACE benchmarking analysis. 

    

350

400

450

500

550

600

650

700

750

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Aena DFS DSNA ENAV NATS (Continental)

+39.4%

‐30.9%

+49.0%

‐2.3%

+7.7%

‐5.9%

+25.5%

‐4.1%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.3

0.6

0.9

1.2

1.5

0

40

80

120

160

200

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2006

(all ACCs)*

C: 2006

(all ACCs)*

C: 2006

(all ACCs)*

C: 2000 (All ACCs‐

TMA)

2002 (All ACCs‐En‐

route)*

2006

2007

2008

2009 Canarias,  Palma

2010 All ACCs All ACCs All ACCs Barcelona

2011 Madrid, Sevilla

2012 All ACCs All ACCs All ACCs

2013

2014 All ACCs All ACCs All ACCs Canarias

2015 Madrid

2016

2017 Barcelona

NAV YearsOtherSUR BuildingATM COM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

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Focus on ANSPs individual cost‐effectiveness performance  46 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANS CR (Czech Republic) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 25.102 CZK 

ANS CR represents 1.4% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min Max

€454 €446 €446 €438

€520€489

€453 €440

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight‐hour (201

2 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+0.7% +1.2%

‐6.6%

+2.5% +1.1%

‐4.9%

‐35.2% ‐83.9% ‐77.9%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.94 0.94 0.93 0.89

+0.3% ‐1.1%‐3.9%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1.0

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 98

 100

 102

 104

 106

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+8.6% +0.4%

‐12.6%

€85 €92 €93 €81

0

10

20

30

40

50

60

70

80

90

100

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1523 1541 1534 1495

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐4.4% ‐0.3% +0.3%

0

50

100

150

200

250

300

350

400

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+1.5%

‐13.8%

‐23.8%

+35.4%

‐8

‐6

‐4

‐2

0

2

4

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐3.9%

‐12.6%‐9.0%

‐1.8%

+0.3%

‐4.6% ‐4.9%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   22%

Weight   78%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 61: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  47 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANS CR (Czech Republic) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

250

300

350

400

450

500

550

600

650

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ANS CR Croatia Control HungaroControl

LPS PANSA Slovenia Control

+15.0%

+22.0%

+10.7%

+23.2%

+12.4% +11.1%

‐6.9%

+23.4%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.3

0.6

0.9

1.2

1.5

1.8

2.1

2.4

0

5

10

15

20

25

30

35

40

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 1994* C: 2000* C: 2007* C: 2007*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

Building YearsOtherSUR

€5.1M €22.0M

€2.9M

ATM COM NAV

€102.0M

(2008‐2019)

€15.4M

(2011‐2019)

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1Replacement of RDP and FDP systems in Praha ACC 

(Neopteryx)ATM                              48.1  2011 2019

2 Upgrade of RDP and FDP systems  ATM                             38.0  2010 2016

3“TB 2007” Project involving the complete renovation of the 

“Technical Block Building” at Prague airport Buildings                              13.0  2008 2011

4Replacement of radio communication equipment and 

Replacement of VCS COM                              10.3  2012 2017

5 Building of the security centre in Ostrava airport Buildings                               5.9  2011 2015

Page 62: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  48 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ARMATS (Armenia) – Cost‐effectiveness KPIs (€2012)  Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 515.287 AMD 

ARMATS represents 0.1% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:  

Seasonal traffic variability: 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 

Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min Max

€446 €413 €368 €409

€446€413

€368€409

0

100

200

300

400

500

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+2.3%

‐0.9%

+8.5%+10.4%

+11.4%

‐2.5%

‐15%

‐5%

5%

15%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hours

0.12 0.14 0.19 0.19

+20.6%

+38.3% ‐1.7%

0.00

0.05

0.10

0.15

0.20

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 70

 80

 90

 100

 110

 120

 130

2009 2010 2011 2012Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+37.1%

+45.0%

‐17.5%

€7 €9 €13 €11

0

2

4

6

8

10

12

14

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1479 1478 1480 1468

500

700

900

1 100

1 300

1 500

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐10.4%

‐13.9%

+17.4%

0

50

100

150

200

250

300

350

400

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+20.9%

‐4.1%

+12.2%

+1.8%

‐0.2

0.0

0.2

0.4

0.6

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

The percentage variation is not 

applicable since no exceptional costs were recorded in 

2012

‐1.7%

‐17.5% ‐16.1%

+11.3%+17.4% +14.4%

‐2.5%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   16%

Weight   84%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 63: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  49 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ARMATS (Armenia) – (€2012)  Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

300

350

400

450

500

550

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ARMATS M‐NAV MoldATSA NATA Albania SMATSA

+22.1%

‐74.8% ‐77.1%

+28.4%

+11.4%

‐62.0%‐69.2%

+18.4%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.7

1.4

2.1

2.8

3.5

0.0

0.5

1.0

1.5

2.0

2.5

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2000 C: 2000 C: 2000 C: 2000

2006

2007

2008

2009

2010

2011

€0.2M 2012

2013

2014

2015

2016

2017

Years

€4.2M

SUR Building Other

€1.2M        

COM

€1.3M        

NAV

€3.7M        

ATM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1Modernisation of ATC centre / ATC automated system, 

VCSS ATM                                2.4  2012 2013

2 Modernisation of secondary en‐route radar TRLK‐11 SUR                               1.8  2011 2012

3 Acquisition of a monopulse radar SUR                               1.6  2016 2017

4 Modernisation of P3D system  ATM                               1.0  2014 2015

5 Replacement of the en‐route radar antenna SUR                               0.9  2015 2016

Page 64: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  50 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Austro Control (Austria) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Austria is within the EURO Zone 

Austro Control represents 2.3% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min Max

€463 €473 €481 €489

€713

€791

€569 €550

0

100

200

300

400

500

600

700

800

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+1.6% +1.6%

‐1.2%‐0.5% ‐0.2%‐2.9%

+27.3%

‐72.3% ‐30.3%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

0.95 0.96 0.94 0.94

+1.3% ‐2.0% ‐0.5%

0.0

0.2

0.4

0.6

0.8

1.0

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 90

 95

 100

 105

 110

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐1.9% +1.5% ‐0.3%

€161 €158 €160 €160

0

20

40

60

80

100

120

140

160

180

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

15361486 1486

1389

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+5.2% +0.7% +2.5%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+4.3%

+16.2%

‐6.3%

+15.1%

‐2

‐1

0

1

2

3

4

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐0.5% ‐0.3%

+0.2%+1.7% +2.5%

‐0.5%

‐2.9%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   35%

Weight   65%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 65: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  51 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Austro Control (Austria) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

300

350

400

450

500

550

600

650

700

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Austro Control NAVIAIR Skyguide

‐9.5%

‐4.5%

+16.6%

‐21.3%

‐7.0%‐4.7%

+11.0%

‐16.1%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.5

1.0

1.5

2.0

2.5

0

10

20

30

40

50

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  1986* C:  1986* C:  1986* C:  1996*

2007

2008

2009

2010

2011

2012

€4.3M 2013

2014

2015

2016

2017

Years

€108.4M

Other

€13.6M

BuildingSUR

€10.9M

NAV

€5.2M

COMATM

€36.1M

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Commissioning of the ATM System New Generation ATM                           36.1  2010 2015

2 Construction of the new tower in Salzburg (LOWS) airport  Building                           13.6  2010 2013

3 Expenditures in Surveillance infrastructure SUR                              6.7  2011 2015

4 Expenditures in Navigation NAV                              5.2  2011 2015

5 Communication COM                              4.3  2013 2013

6 Other capex Other                         108.4  2011 2015

Page 66: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  52 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Avinor Continental (Norway) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 7.474 NOK 

Avinor Continental represents 2.6% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€414 €429 €401 €393

€435 €442 €439 €446

0

50

100

150

200

250

300

350

400

450

500

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+5.3%+0.1% +2.4%+1.6%

+7.3%+4.5%

‐36.1%

+194.1% +39.8%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.78 0.75 0.79 0.84

‐3.4%+4.7%

+6.1%

0.0

0.2

0.4

0.6

0.8

1.0

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 95

 100

 105

 110

 115

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+13.7% +3.1%+7.7%

€104 €118 €121 €131

0

20

40

60

80

100

120

140

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1668 1684 16341573

500

700

900

1 100

1 300

1 500

1 700

1 900

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐3.1%‐9.6% ‐4.1%

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+7.4%

‐22.8%

‐0.5%

+13.6%

‐12

‐8

‐4

0

4

8

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

+6.1% +7.7%

+1.5%

‐1.9%‐4.1%

+0.2%

+4.5%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   39%

Weight   61%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 67: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  53 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Avinor Continental (Norway) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

  Information on major capex projects and ATM systems upgrades/replacements 

 Focus on the top five capex projects 

 

 

300

350

400

450

500

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Avinor (Continental) Finavia LFV

+4.6%

+12.6% +11.3%+7.5%

‐3.9%

+15.8%

+25.3%

‐10.5%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.8

1.6

2.4

3.2

4.0

4.8

0

10

20

30

40

50

60

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 1996 (Oslo)

2004 (Stav.)

2008 (Bodo)*

C: 1996 (Oslo)

2004 (Stav.)

2008 (Bodo)*

C: 2007 (Bodo)

2009 (Oslo)*

2006

2007 Bodo

2008 Bodo   Bodo  

2009 Oslo Oslo Oslo

2010

2011

2012 Stavanger Stavanger Oslo

2013 Bodo

2014 Stavanger

2015

2016

2017

YearsBuilding Other

€37.6M

(2010‐2018)

ATM COM NAV SUR

€176.9M

(2008‐2024)

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Replacement of ATM systems ATM                          111.7  2012 2021

2

RVT (Remote and Virtual Towers, will replace the 

traditional ATC/AFIS TWR with a remotely operated 

solution)

ATM                              27.7  2015 2024

3NORWAM (Replace existing radars with WAM and ADS‐B 

technology)SUR                              26.6  2013 2018

4 SNAP (Southern Norway Airspace Project) project ATM                             17.2  2008 2014

5

TCI (Target Concept Implementation, will extend life of 

existing ATM system and implement government 

requirements related to Datalink and Free Route Air 

Space)

ATM                              15.9  2013 2016

Page 68: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  54 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Belgocontrol (Belgium) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Belgium is within the EURO Zone 

Belgocontrol represents 1.9% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min Max

€797 €767 €716 €732

€923 €897

€766 €771

0

200

400

600

800

1 000

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐4.0%‐1.4% ‐2.5%

‐0.2%

+5.6%

‐4.6%

+2.9%

‐61.4%‐22.4%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.68 0.70 0.70 0.68

+2.4% +1.1%‐4.0%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 96

 98

 100

 102

 104

 106

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+0.8%‐3.7% +0.8%

€138 €139 €134 €135

0

20

40

60

80

100

120

140

160

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1391

13321388 1377

500

700

900

1 100

1 300

1 500

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐4.6%‐7.2% +1.2%

0

100

200

300

400

500

600

700

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐11.6%

‐12.0%‐3.2%

+96.4%

‐10

‐8

‐6

‐4

‐2

0

2

4

6

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

‐99.5%

‐4.0%

+0.8%

+5.1%+2.2% +1.2%

‐3.5% ‐4.6%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   27%

Weight   73%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 69: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  55 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Belgocontrol (Belgium) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

550

600

650

700

750

800

850

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Belgocontrol LVNL

+5.5%

‐14.3%

+2.3% +1.4%

+12.8%

‐13.9%‐9.5%

+16.0%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.3

0.6

0.9

1.2

1.5

0

5

10

15

20

25

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  2009* C:  2003* C:  2009* C:  2008‐2009*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

€13.5M

NAV

€2.4M

€10.4M

(2010‐2018)

ATM

€27.8M

COM OtherSUR Building Years

(2008‐2009)

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Canac 2 A/S RFC  ATM                            13.1  2011 2017

2 Replacement and overhaul of VOR and DME equipment NAV                              7.3  2010 2018

3 Purchase of PSR/Mode S radars   SUR                               6.5  2010 2012

4Replacement and upgrade of approach radars at Charleroi  

(EBCI) airport SUR                               5.6  2010 2013

5Replacement and upgrade of approach radars at Ostende 

(EBOS) airport SUR                               5.4  2010 2012

Page 70: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  56 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

BULATSA (Bulgaria) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 1.955 BGN 

BULATSA represents 0.9% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€451 €407 €375 €371

€451€407

€388 €373

0

100

200

300

400

500

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐7.5%

‐1.5% ‐3.3%

+2.4%+7.0%

‐2.4%

+0.0%

+0.0%

‐89.8%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.65 0.75 0.74 0.66

+14.7% ‐1.6%

‐10.4%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 88

 92

 96

 100

 104

 108

 112

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐2.3% ‐2.3%+5.3%

€55 €54 €53 €55

0

10

20

30

40

50

60

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1320 1306 1287 1288

500

650

800

950

1 100

1 250

1 400

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐8.5%‐9.5%

‐5.3%

0

50

100

150

200

250

300

350

400

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐1.9%

‐18.9%

‐29.7% ‐35.9%‐5

‐4

‐3

‐2

‐1

0

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐10.4%

+5.3%

+17.6%

‐0.9%‐5.3% ‐7.6%

‐2.4%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   21%

Weight   79%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 71: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  57 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

BULATSA (Bulgaria) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

250

300

350

400

450

500

550

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

BULATSA HCAA ROMATSA

+4.4%

+13.9%

‐18.9%

+16.9%

‐2.9%

+0.3%

‐19.2%

+3.2%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.4

0.8

1.2

1.6

0

4

8

12

16

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  2005* C:  2005* C:  2005* C:  2003*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

YearsOtherCOM

€8.7M

ATM SURNAV Building

€9.4M€19.6M

€6.1M €4.0M €1.2M

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 New en‐route PSR and MSSRs SUR                           10.2  2011 2012

2 Extension and upgrade of the SACTAS system ATM                              8.7  2009 2015

3 New tower at Sofia airport and its adjacent structure Building                              8.1  2009 2013

4 New TMA PSR and MSSR at Sofia Airport SUR                              4.1  2011 2012

5 A‐SMGCS at Sofia airport SUR                              4.1  2011 2012

Page 72: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  58 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Croatia Control (Croatia) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 7.515 HRK 

Croatia Control represents 1.0% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€350 €347 €365 €363

€475

€543

€466

€414

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+5.4%

+11.8%

‐1.1%

+6.5% +6.3%

‐0.6%

+58.0%

‐48.3% ‐49.5%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.63 0.64 0.67 0.67

+0.8%+4.7% +1.0%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 95

 100

 105

 110

 115

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+6.0%

+23.3%‐4.2%

€65 €69 €85 €81

0

10

20

30

40

50

60

70

80

90

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1383 1384 1404 1394

500

700

900

1 100

1 300

1 500

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐3.6% ‐0.5% +2.0%

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+10.7%

‐9.8%

+26.7%

+48.2%

‐2

‐1

0

1

2

3

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

+1.0%

‐4.2% ‐5.2%

‐0.5%

+2.0% +1.4%

‐0.6%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   34%

Weight   66%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 73: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  59 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Croatia Control (Croatia) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

250

300

350

400

450

500

550

600

650

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ANS CR Croatia Control HungaroControl

LPS PANSA Slovenia Control

‐11.3%

‐18.0%

‐15.2%‐16.2%

‐6.9%

‐16.4%

‐6.4%

‐14.2%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.5

1.0

1.5

2.0

2.5

0

5

10

15

20

25

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2005* 2005* C: 2005* C: 2005*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

€2.3M€3.3M

ATM BuildingCOM SURNAV Other

€47.6M

€3.9M

Years

€3.4M

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 CroATMS/COOPANS Upgrade ATM                           35.1  2011 2014

2CroATM (FMTP) Upgrade and Extension to Regional ATC 

Centres‐Phase 1ATM                              8.1  2009 2011

3 Modernisation and Replacement of VCCs and Redundant VCSs ATM                              4.4  2011 2015

4 Pleso Radar Station construction  SUR                             3.9  2009 2011

5 Replacement and upgrade of the NAV Systems  NAV                              3.4  2008 2014

Page 74: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  60 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

DCAC Cyprus (Cyprus) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Cyprus is within the EURO Zone 

DCAC Cyprus represents 0.5% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€323 €294 €258 €265

€712

€874

€521 €529

0

100

200

300

400

500

600

700

800

900

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐2.7%

‐12.5%

+0.1%

+7.0%

‐0.2%‐2.8%

+49.2%

‐54.6%

+0.1%

‐20%

‐10%

0%

10%

20%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%‐72.3%

0.76 0.78 0.72 0.84

+2.8%‐7.7%

+16.6%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 80

 90

 100

 110

 120

 130

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+0.3%

+15.9%

+17.4%

€48 €49 €56 €66

0

10

20

30

40

50

60

70

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 2675 2697

2457

2024

500

1 000

1 500

2 000

2 500

3 000

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐10.6%

‐22.5% +4.0%

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐32.3%

‐21.5%

‐8.4%

‐50.2%

‐5

‐4

‐3

‐2

‐1

0

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

+16.6% +17.4%

+0.7%+3.0% +4.0%

+1.0%

‐2.8%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   30%

Weight   70%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 75: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  61 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

DCAC Cyprus (Cyprus) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

150

200

250

300

350

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

DCAC Cyprus MATS

+2.2%

+15.9%

+22.7%

+1.3%

+9.9%+8.2%

+31.3%

+5.7%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.3

0.6

0.9

1.2

0

2

4

6

8

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2000* C: 2000* C: 1998*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

YearsOtherNAV

€23.8M

(2003‐2013)

€1.6M

€4.6M

Building

€8.9M

COM SUR

€7.9M

ATM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1Implementation of new ATM systems and purchase of new 

equipment in Nicosia ACC (LEFCO)ATM                              20.5  2003 2010

2 New Air Traffic Control Building in Nicosia Building                               8.9  2006 2010

3 Replacement of VHF/UHF Radios COM                               3.0  2011 2013

4 New SSR Radars in Lara and Pafos  SUR                               2.8  2013 2014

5 Committment of new ground to air Tx/Rx COM                               2.4  2012 2014

Page 76: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  62 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

DFS (Germany) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Germany is within the EURO Zone 

DFS represents 13.1% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€504 €484 €510 €552

€650

€740€691

€650

0

100

200

300

400

500

600

700

800

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐2.3%

+8.7%+5.6%

+1.6% +3.3%

‐2.5%

+74.2%

‐29.0% ‐45.9%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

1.00 1.03 1.03 1.03

+2.7% +0.3% +0.1%

0.0

0.2

0.4

0.6

0.8

1.0

1.2

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 98

 100

 102

 104

 106

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+5.1%+3.3%

+9.7%

€145 €152 €157 €172

0

20

40

60

80

100

120

140

160

180

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1134 1129 1143

1079

500

600

700

800

900

1 000

1 100

1 200

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐6.3%+6.2%

+7.8%

0

50

100

150

200

250

300

350

400

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+33.7%

‐6.0% ‐11.2% ‐13.1%

‐40

0

40

80

120

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

‐9.5%

+0.1%

+9.7% +9.6% +8.3% +7.8%+5.1%

‐2.5%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   30%

Weight   70%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 77: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  63 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

DFS (Germany) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 Focus on the top five capex projects 

 

 

350

400

450

500

550

600

650

700

750

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Aena DFS DSNA ENAV NATS (Continental)

‐3.6%

+32.9%

+4.1%+6.4%

+14.1%

+24.0%

+35.5%

+16.4%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.4

0.8

1.2

1.6

0

40

80

120

160

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2011 (Karl.) 

2004 (Bremen)

1999 (Langen)

1999 (München)*

C: 2011 (Karl.) 

2004 (Bremen)

1999 (Langen)

1999 (München)*

C: 2011 (Karl.) 

2004 (Bremen)

1999 (Langen)

1999 (München)*

C: 2009 (Karl.)

2003 (Bremen)

2002 (Langen)

2002 (München)*

2006 Karlsruhe

2007

2008Bremen, Langen, 

MünchenLangen

2009 Karlsruhe

2010 Bremen

2011 Karlsruhe Karlsruhe Karlsruhe

2012 München

2013

2014

2015

2016

2017

Building Years

Langen 

(2012‐2013)

München 

(2013‐2014)

€36.3M 

Langen (2015‐2016)

München (2016‐2017)

Bremen (2017‐2018)

Langen (2015‐2016)

München (2016‐2017)

Bremen (2017‐2018)

€114.2M

(2007‐2020)

ATM Other

€298.9M

(2004‐2020)

€77.2M  

(2006‐2020)

Langen (2015‐2016)

München (2016‐2017) 

Bremen (2017‐2018)

NAV SUR

€179.3M

(2002‐2018)

COM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Programme iCAS ATM                          159.3  2006 2020

2 P2 ATCAS Rehosting ATM                             75.2  2007 2019

3 Rasum 8.33 kHz COM                             68.8  2007 2020

4 Technikzentrum Campus Langen Buildings                             58.2  2009 2016

5 Extension of München ACC Buildings                             52.8  2008 2014

Page 78: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  64 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

DHMI (Turkey) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 2.313 TRY 

DHMI represents 4.4% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€318 €274 €312 €293

€416

€354 €365€338

0

50

100

150

200

250

300

350

400

450

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐1.7%

+27.1%

‐1.2%

+14.1% +11.7%

+5.1%

‐18.3%

‐32.6%

‐17.0%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.63 0.74 0.81 0.89

+18.4%+8.4%

+11.1%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 90

 100

 110

 120

 130

 140

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+25.4%

+38.0%+4.5%

€27 €34 €47 €49

0

5

10

15

20

25

30

35

40

45

50

55

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1858

16371561

1376

500

700

900

1 100

1 300

1 500

1 700

1 900

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐17.0%+11.1%

‐5.9%

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+50.6%

+13.9%

+7.1%

‐20.9%

‐20

‐10

0

10

20

30

40

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

+11.1%

+4.5%

‐6.0% ‐5.9% ‐5.9%‐1.2%

+5.1%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   19%

Weight   81%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 79: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  65 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

DHMI (Turkey) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

250

300

350

400

450

500

550

600

650

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

DHMI UkSATSE

‐13.2%

+29.7% +28.1%

‐14.9%‐19.9%

+43.5%

+24.3%

‐21.3%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.6

1.2

1.8

2.4

3.0

3.6

4.2

4.8

5.4

0

20

40

60

80

100

120

140

160

180

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  2008 (All ACCs)* C:  2008 (All ACCs)* C:  2008 (All ACCs)* C:  2005 (All ACCs)*

2006

2007

2008 All ACCs All ACCs All ACCs

2009

2010

2011 Ankara

2012 All ACCs All ACCs All ACCs Istanbul

2013

2014 All ACCs All ACCs All ACCs All ACCs

2015

2016

2017

YearsOther

€40.6M

SUR

€93.3M€105.5M€93.4M

COM BuildingATM

€15.8M

NAV

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1Replacement of existing radars and procurement of

additional radarsSUR                              44.3  2008 2014

2 ATC training complex Building                             43.2  2011 2016

3

Purchase of new Radar Data Processing and Flight Data

Processing systems, new Human Machine Interface and

Controller Working Positions

ATM                              41.4  2009 2013

4Air navigation communication and terminal systems

periodic modernisationCOM                              40.6  2010 2015

5 Central Ankara ACC and ATC Complexes ATM                             38.6  2008 2014

Page 80: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  66 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

DSNA (France) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: France is within the EURO Zone 

DSNA represents 14.5% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€454 €461 €446 €443

€494

€721

€507 €510

0

100

200

300

400

500

600

700

800

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+0.3%

‐0.7% ‐1.4%‐1.3%

+2.6%

‐0.8%

+553.4%

‐76.4%

+8.1%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.75 0.73 0.74 0.76

‐2.1% +1.2% +1.8%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 98

 99

 100

 101

 102

 103

 104

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐1.9% ‐1.0% +2.9%

€97 €96 €95 €97

0

20

40

60

80

100

120

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1304 1304 1304

1258

500

650

800

950

1 100

1 250

1 400

2009 2010 2011 2012

ATCO‐hours on duty per ATCO per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+2.2% ‐3.7% ‐1.3%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐8.2%

+6.9%

+1.3%+15.5%

‐50

‐40

‐30

‐20

‐10

0

10

20

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

+1.8%+2.9%

+1.0%

‐0.6% ‐1.3% ‐2.0%‐0.8%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   29%

Weight   71%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 81: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  67 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

DSNA (France) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

350

400

450

500

550

600

650

700

750

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Aena DFS DSNA ENAV NATS (Continental)

‐13.1%

‐0.6%

‐30.0%

‐4.1%

‐8.4% ‐9.2%

‐23.6%

‐5.0%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.4

0.8

1.2

1.6

2.0

0

40

80

120

160

200

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  1982* C:  1982* C:  2000*

C:  2000 (Marseille)

2000/2003 (Brest)

2002/2005 (Reims)

2002/2006 (Paris)

2003 (Bordeaux)*

2006 Paris (2002/2006)

2007 All ACCs

2008

2009 All ACCs

2010

2011

2012

2013

2014

2015

2016Marseille,

Reims

Marseille,

Reims

Marseille,

Reims

2017 Paris Paris Paris

Building Years

€50.0M

(2012‐2017)

**The amount provided under "Other" (i.e. €50.0M) relates to the new airport Notre 

Dame de Landes in Nantes and includes capex relating to ATM C/N/S and building

Other**SURATM

€780M‐

€805M 

(2003‐2021)

€142.0M

(2005‐2016)

NAVCOM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 4FLIGHT, including COFLIGHT (EFDP) and ERATO (MTCD) ATM                         705.0  2003 2019

2 SYSAT: New ATM system for APP and TWR operational units ATM  75‐100  2012 2021

3CSSIP: Renewal of LAN and WAN to use IP standard 

(integrates the former project ISOCRATE)COM                           92.0  2005 2015

4 Notre Dame Des Landes (New airport for Nantes) Other                           50.0  2012 2017

5 VCS : Voice Communication Systems (FABEC cooperation) COM                           50.0  2012 2016

Page 82: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  68 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

EANS (Estonia) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Estonia is within the EURO Zone 

EANS represents 0.2% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€183 €189 €182 €174

€184€195 €187 €196

0

50

100

150

200

250

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+6.3%+11.6%

+3.5%+3.2%

+15.5%

+8.5%

+879.8%

‐28.0%

+359.5%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.97 0.90 0.76 1.01

‐6.8%

‐15.4%

+32.8%

0.0

0.2

0.4

0.6

0.8

1.0

1.2

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 90

 100

 110

 120

 130

 140

 150

 160

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐3.7%‐9.6%

+35.1%

€45 €44 €39 €53

0

10

20

30

40

50

60

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1680 1680 1680 1671

500

700

900

1 100

1 300

1 500

1 700

1 900

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+2.9%‐6.9%

‐7.2%

0

20

40

60

80

100

120

140

160

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+28.4%

+24.5%

‐13.2%

+15.9%

‐0.50

‐0.25

0.00

0.25

0.50

0.75

1.00

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

+32.8% +35.1%

+1.8%

‐4.6% ‐7.2%

+0.7%+8.5%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   29%

Weight   71%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 83: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  69 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

EANS (Estonia) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

100

150

200

250

300

350

400

450

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

EANS LGS Oro Navigacija

‐34.2%

+59.6%

+36.0%

‐39.0%‐31.6%

+36.5%+24.8%

‐38.3%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.5

1.0

1.5

2.0

2.5

3.0

0

1

2

3

4

5

6

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2012* C: 2002* C: 2012* C: 2012*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

Years

€2.5M

Other

€0.2M

SUR

€9.0M

ATM COM

€2.9M

BuildingNAV

€2.7M

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1Replacement EUROCAT ATM system in Tallinn ACC 

(including new ATCO HMI)ATM                                8.0  2009 2012

2 Expenses in Surveillance* SUR                               2.9  2011 2015

3

Communication*, including: 

‐ €0.3M capex related to the new VCS

‐ €0.5M implementation of Aeronautical Message Handling 

System (AMHS)

COM                                2.7  2010 2015

4 Expenses in Navigation* NAV                               1.5  2012 2015

5 New Tallinn TWR ATM system ATM                               1.0  2009 2010

*Source: Estonia National Performance Plan (NPP, June 2011).

Page 84: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  70 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ENAV (Italy) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Italy is within the EURO Zone 

ENAV represents 7.9% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max

€486 €471 €483 €483

€509€485 €494 €489

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+0.7% +2.1%

‐4.5%

+4.0%

‐0.4%‐4.4%

‐38.9%‐21.3%

‐37.8%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.69 0.75 0.72 0.69

+8.2%‐3.5%

‐4.2%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 90

 95

 100

 105

 110

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+4.1% +2.5% ‐1.8%

€103 €107 €110 €108

0

20

40

60

80

100

120

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

14501391 1358 1330

500

700

900

1 100

1 300

1 500

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐2.8% +0.9% ‐1.3%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐61.8%

‐8.8%

‐3.7%

+5.8%

‐13.7%

‐15

‐10

‐5

0

5

10

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

‐4.2%‐1.8%

+2.5%

‐0.1% ‐1.3%‐5.6% ‐4.4%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   32%

Weight   68%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 85: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  71 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ENAV (Italy) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

Focus on the top five capex projects 

 

 

350

400

450

500

550

600

650

700

750

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Aena DFS DSNA ENAV NATS (Continental)

‐6.9%‐8.3%

‐26.1%

+0.0%

‐0.2%

‐17.0% ‐15.4%

‐1.2%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.4

0.8

1.2

1.6

2.0

2.4

0

50

100

150

200

250

300

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 1999 

(All ACCs)*

C: 1999 

(All ACCs)*

C: 1999 

(All ACCs)*

C: 2000 (Roma)

2001 (Padova)

2005 (Brindisi, Mil.)*

2006 Roma

2007

2008Brindisi, Milano, 

Padova

2009 Roma

2010

2011

2012

2013

2014

2015 All ACCs All ACCs All ACCs

2016

2017

NAV SUR

€200.8M€64.7M

ATM

€272.4M €87.5M €10.6M

BuildingCOM

€27.8M

YearsOther

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1

Development of an integrated platform for the 

management of ATM procedures and aeronautical data 

(program 4‐FLIGHT) 

ATM                           156.4  2009 2015

2 Realisation of civil infrastructures Building                          146.8  2009 2015

3 Modernisation of the radio assistance equipment NAV                             64.7  2009 2015

4 Automation of the operating system ATM                             64.1  2009 2015

5 Implementation of the new airspace design system ATM                             51.9  2009 2015

Page 86: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  72 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Finavia (Finland) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Finland is within the EURO Zone 

Finavia represents 0.8% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€352 €346 €326 €349

€359 €359

€401€371

0

50

100

150

200

250

300

350

400

450

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐1.0%

+5.0%

‐2.0%

+0.5%

+11.6%

‐8.6%

+85.7% +502.4%

‐70.9%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.61 0.65 0.68 0.63

+6.3%+3.9%

‐7.0%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 90

 95

 100

 105

 110

 115

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+14.2%‐7.1% +0.7%

€68 €78 €73 €73

0

10

20

30

40

50

60

70

80

90

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

14801399

1496 1496

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐5.8% ‐3.5%+6.6%

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

#DIV/0!‐11.3%

+27.0%

+7.6%

‐42.0%

‐3

‐2

‐1

0

1

2

3

4

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

‐7.0%

+0.7%+8.3% +7.2% +6.6%

‐2.5%‐8.6%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   33%

Weight   67%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 87: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  73 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Finavia (Finland) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

300

350

400

450

500

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Avinor (Continental) Finavia LFV

‐11.2% ‐11.5%

‐26.4%

‐8.2%

‐14.5%‐12.9%

‐29.9%

‐11.9%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.8

1.6

2.4

3.2

4.0

0

5

10

15

20

25

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  2012* C:  2012* C:  2012* C:  2009*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

YearsOther

€14.7M

NAV

€7.0M

BuildingSURATM COM

€6.8M

€4.5M

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Investments to Wide area multilateration technology SUR                               7.8  2013 2015

2 ILS/DME renewal (all airports) NAV                               7.0  2014 2017

3 VHF‐radiostations (8,33 kHz‐channel spacing) > FL195 COM                               4.5  2015 2017

4 EFHK Radar renewal: PSR SUR                               3.5  2017 2017

5 MSSR‐renewal SUR                               3.4  2015 2016

Page 88: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  74 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

HCAA (Greece) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Greece is within the EURO Zone 

HCAA represents 1.9% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€369 €318 €306 €308

€588

€474

€713

€343

0

100

200

300

400

500

600

700

800

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐11.9%

‐6.0% ‐4.1%

+2.2%

‐2.3%‐4.7%

‐28.7%

+160.5%

‐91.4%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.68 0.69 0.74 0.71

+2.2%+7.9%

‐4.7%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 88

 92

 96

 100

 104

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐4.5% +0.6% ‐1.0%

€83 €79 €80 €79

0

10

20

30

40

50

60

70

80

90

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1470 1470 1470 1470

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐17.4% ‐2.1% ‐1.0%

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

#DIV/0!

‐33.2%

+7.4%

‐12.8% ‐8.1%

‐35

‐30

‐25

‐20

‐15

‐10

‐5

0

5

10

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

‐4.7%

‐1.0%

+3.9%+0.7%

‐1.0%

‐5.7% ‐4.7%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   36%

Weight   64%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 89: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  75 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

HCAA (Greece) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

250

300

350

400

450

500

550

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

BULATSA HCAA ROMATSA

‐14.6%

+17.9%+22.0%

‐21.5%‐19.4%

+7.6%

+15.0%

‐29.2%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.6

1.2

1.8

2.4

0

5

10

15

20

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2000* C: 2000* C: 2000* C: 1999*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

€9.3M

Other YearsNAVCOMATM BuildingSUR

€10.7M€15.1M

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1  Purchase of VCS/RCS systems for Athinai/Makedonia ACC  COM                                8.5  2013 2015

2  Upgrade of PALLAS system (FDPS, RDPS, ODS, HMI)  ATM                               8.0  2013 2015

3 Purchase of a surface radar (SMR/A‐SMGCS) at 

Thessaloniki/Makedonia International airports SUR                                3.8  2009 2013

4  Purchase of Multilateration/WAM equipment  SUR                               3.1  2013 2015

5  Purchase of VCS/RCS systems for 5 main airports  COM                               2.9  2013 2015

Page 90: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  76 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

HungaroControl (Hungary) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1EUR = 288.876 HUF 

HungaroControl represents 1.1% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€368 €437 €438 €438

€383

€437 €438 €438

0

100

200

300

400

500

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+18.8%

‐0.1%

‐6.6%

+0.1%

‐0.4%

‐6.6%

‐95.5% ‐86.5%

+419.5%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.84 0.79 0.82 0.79

‐5.4%+3.6%

‐4.2%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 90

 95

 100

 105

 110

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐0.7%

+42.9%

‐20.1%

€79 €78 €112 €89

0

20

40

60

80

100

120

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1551 1551 1551 1594

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+23.4%‐10.6%

+7.3%

0

50

100

150

200

250

300

350

400

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

#DIV/0!

+21.0%+29.1%

‐18.6% ‐42.8%‐3

‐1

1

3

5

7

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

‐4.2%

‐20.1%‐16.7%

‐0.1%

+7.3%

+0.3%

‐6.6%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   28%

Weight   72%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 91: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  77 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

HungaroControl (Hungary) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

250

300

350

400

450

500

550

600

650

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ANS CR Croatia Control HungaroControl

LPS PANSA Slovenia Control

‐6.8%

+9.4%

+2.5%

‐7.0%

+12.3%

‐1.9%

+2.5%

+15.2%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

0

5

10

15

20

25

30

35

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 1998* C: 1998* C: 1998* C: 2009*

2006

2007

2008

2009

2010

2011

2012

€1.5M 2013

2014

2015

2016

2017

€20.6M

ATM COM BuildingSURNAV

€23.3M

€28.6M

Other

€2.0M

Years

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 MATIAS SW and HW upgrade (ANS III project) ATM                             18.4  2009 2012

2 CPDLC implementation COM                             15.1  2012 2014

3 ANS III Building (ANS III project) Building                             14.7  2010 2012

4 ANS III Technology (ANS III project) ATM                               7.2  2010 2012

5 G/G COM infrastructure deployment  COM                               6.2  2010 2012

Page 92: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  78 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

IAA (Ireland) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Ireland is within the EURO Zone 

IAA represents 1.4% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min Max

€341 €377 €392 €354

€347€386 €393

€356

0

50

100

150

200

250

300

350

400

450

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+7.1% +6.8%

‐9.1%

‐3.0%

+2.8% +0.6%

+56.4%

‐88.7%

+110.7%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.87 0.92 0.95 1.02

+6.1% +3.0%+7.5%

0.0

0.2

0.4

0.6

0.8

1.0

1.2

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 80

 85

 90

 95

 100

 105

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+5.5%+5.6%

+7.1%

€87 €91 €97 €103

0

20

40

60

80

100

120

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1578 1573 1569 1526

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+15.0% +4.4%

‐12.9%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

#DIV/0!

+10.6%

+1.3%

‐9.2%

+24.6%

‐2

‐1

0

1

2

3

4

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

+7.5% +7.1%

‐0.4%

‐9.6% ‐12.9% ‐12.3%

+0.6%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   27%

Weight   73%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 93: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  79 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

IAA (Ireland) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

300

350

400

450

500

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

IAA NAV Portugal (Continental)

‐13.1%

‐2.7%

‐23.5%

‐9.1%

‐0.5%

+6.0%

‐20.6%

+14.5%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.3

0.6

0.9

1.2

1.5

1.8

0

5

10

15

20

25

30

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  2003 (All ACCs)* C:  2003 (All ACCs)* C:  2003 (All ACCs)* C:  2003 (All ACCs)*

2006

2007

2008

2009 All ACCs All ACCs All ACCs

2010

2011 All ACCs All ACCs All ACCs

2012 All ACCs All ACCs

2013

2014

2015

2016

2017

All ACCs

YearsOther

€0.8M

€23.0M

€12.0M

BuildingSURNAV

€67.0M

COMATM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1COOPANS (BUILD 1) initiative, including the replacement 

of the current FDP and RDP systemsATM                              49.0  2006 2012

2 Radar Replacement SUR                             20.0  2006 2011

3 Commissioning of Voice Communications System Switch COM                             12.0  2010 2016

4 COOPANS (BUILD 2) initiative ATM                               8.0  2010 2014

5 COOPANS (BUILD 3) initiative ATM                               8.0  2013 2016

Page 94: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  80 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

LFV (Sweden) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 8.700 SEK 

LFV represents 3.0% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max

€395 €435 €380 €443

€401

€456

€396

€455

0

50

100

150

200

250

300

350

400

450

500

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+9.7%

‐6.2%

+12.8%

‐0.2%

+7.5%

‐3.4%

+235.7%

‐21.0%

‐28.0%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

0.66 0.62 0.68 0.67

‐5.9%

+9.5% ‐1.2%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 98

 100

 102

 104

 106

 108

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+6.5%

+14.5%

‐17.2%

€94 €100 €115 €95

0

20

40

60

80

100

120

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1630 1627 1627 1628

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+8.2%

‐23.0%

+43.5%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+19.6%

‐7.9% ‐21.0%‐37.1%

‐15

‐10

‐5

0

5

10

15

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

The percentage variation is not 

applicable since no exceptional costs were recorded in 

2009

‐1.2%‐17.2% ‐16.2%

+16.8%

+43.5% +38.6%

‐3.4%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   38%

Weight   62%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 95: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  81 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

LFV (Sweden) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

300

350

400

450

500

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Avinor (Continental) Finavia LFV

‐0.3%

‐5.2%

+1.1%

‐3.8%

+8.4%

‐7.5%‐8.9%

+13.9%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.5

1.0

1.5

2.0

2.5

0

10

20

30

40

50

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  2012 (Malmo)

2013 (Stokholm)*

C:  2012 (Malmo)

2013 (Stokholm)*

C:  2012 (Malmo)

2013 (Stokholm)*C:  2010 (All ACCs)*

2006

2007

2008

2009

2010 All ACCs

2011

2012 Malmo Malmo Malmo

2013 Stockholm Stockholm Stockholm

2014

2015

2016

2017

€11.6M

€6.4M

NAV Building Other YearsSURCOM

€89.9M €9.9M

(2007‐2018)

ATM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 COOPANS ATM                             78.6  2006 2017

2 Training and support building in Malmo Buildings                             11.6  2007 2011

3 Remote Tower Centre (RTC) ATM                               7.1  2010 2014

4 Surveillance Upgrade Program (WAM) SUR                               6.4  2009 2014

5 VHF Radio / UHF / 8,33kHz COM                               6.1  2007 2018

Page 96: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  82 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

LGS (Latvia) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 0.703 LVL  

LGS represents 0.3% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€276 €283 €259 €245

€276 €283€259

€245

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+6.1% +4.9%

‐5.8%

+3.5%

+14.7%

‐0.4%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hours

0.63 0.67 0.77 0.89

+7.4%

+14.1%

+15.5%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1.0

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 75

 85

 95

 105

 115

 125

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+18.2%+10.0%

+28.5%

€24 €28 €31 €40

0

10

20

30

40

50

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1686

1464 1508

1268

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATCO‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+1.3%‐9.3%

‐8.5%

0

50

100

150

200

250

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS) #DIV/0!

+31.8%

‐23.7%

‐4.6%

‐35.8%‐1.5

‐1.0

‐0.5

0.0

0.5

1.0

1.5

2.0

2.5

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

+15.5%

+28.5%

+11.2%

‐5.4% ‐8.5% ‐8.9%

‐0.4%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   17%

Weight   83%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 97: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  83 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

LGS (Latvia) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

100

150

200

250

300

350

400

450

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

EANS LGS Oro Navigacija

‐1.1%

+2.8%

‐28.9%

+6.2%

‐3.8%

+19.1%

‐7.2%

+1.5%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

0

1

2

3

4

5

6

7

8

9

2009 2010 2011 2012 2013 2014 2015 2016 2017

Cap

ex to depreciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  1999* C:  1999* C:  1999* C:  2004*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

YearsBuilding

€12.6M

SUR

€2.1M

Other

€3.7M

COM

€13.8M

NAV

€2.3M

ATM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1Modernization of surveillance system for provision of ATS in 

Latvia (MSSAL project) ‐ 3 radars exchangeSUR                              9.2  2007 2009

2 PBN Implementation ATM                             4.1  2013 2016

3 Modernization of  Automated ATC system (ATRACC) ATM                              3.9  2010 2013

4 Modernization of VHF "Air‐Ground"communication system COM                              2.3  2012 2013

5 ILS/DME RWY18 Riga NAV                              2.3  2008 2009

Page 98: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  84 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

LPS (Slovak Republic) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Slovak Republic is within the EURO Zone 

LPS represents 0.7% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€582 €576 €569 €609

€601 €609€569

€609

0

100

200

300

400

500

600

700

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+4.4%+0.9%

+5.0%+5.6%+2.0%

‐1.8%

+85.6%

‐100.0%

#DIV/0!

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%‐72.3%

0.58 0.62 0.66 0.65

+6.6%+5.6% ‐0.7%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty 

 90

 95

 100

 105

 110

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+13.0% +2.8%+3.9%

€66 €74 €76 €79

0

10

20

30

40

50

60

70

80

90

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1461 1465 1456 1496

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐2.9% ‐0.7%+7.5%

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+23.9%

+11.7%

‐0.7%

‐26.8%‐2

‐1

0

1

2

3

4

5

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐0.7%

+3.9% +4.6%+6.9% +7.5% +5.6%

‐1.8%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   20%

Weight   80%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 99: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  85 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

LPS (Slovak Republic) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

250

300

350

400

450

500

550

600

650

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ANS CR Croatia Control HungaroControl

LPS PANSA Slovenia Control

+47.5%

‐23.9%‐14.4%

+59.3%+56.1%

‐18.8%‐8.8%

+72.9%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.7

1.4

2.1

2.8

3.5

4.2

4.9

5.6

0

5

10

15

20

25

30

35

40

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 1999* C: 2005* C: 1999* C: 2009*

2006

2007

2008

2009

2010

2011

€2.2M 2012

2013

2014

2015

2016

2017

SUR YearsOtherBuildingNAVCOMATM

€34.2M

€5.1M

€23.5M

(2010‐2018)

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Construction of the new ACC in Bratislava Building                             30.0  2007 2012

2 E2000‐Upgrade ATM                             20.0  2015 2018

3Construction of infrastructure related to the new MSSR in 

Mošnik Building                                4.2  2009 2015

4 Upgrade of communication system COM                               2.2  2012 2012

5 Upgrade of the E2000 PLCA system ATM                               2.2  2010 2012

Page 100: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  86 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

LVNL (Netherlands) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Netherlands is within the EURO Zone 

LVNL represents 2.0% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max

€724 €645 €605 €588

€771 €792€744

€710

0

100

200

300

400

500

600

700

800

900

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐10.5%

+1.1%

‐5.0%

+0.3%

+7.9%

‐2.2%

+207.1%

‐5.2%

‐12.2%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%‐72.3%

0.91 0.90 0.95 0.89

‐1.0%+4.7%

‐5.9%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1.0

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty 

 95

 100

 105

 110

 115

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+7.5% ‐0.8%

+16.1%

€131 €141 €140 €163

0

20

40

60

80

100

120

140

160

180

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1628 1604 1592 1578

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐15.7%‐6.6%

‐11.3%

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐39.2%

+20.0%

‐11.2% ‐24.2%

‐50

‐40

‐30

‐20

‐10

0

10

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐5.9%

+16.1%

+23.4%

‐2.8%

‐11.3% ‐13.3%

‐2.2%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   28%

Weight   72%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 101: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  87 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

LVNL (Netherlands) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

550

600

650

700

750

800

850

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Belgocontrol LVNL

‐4.3%

+14.9%

‐2.4% ‐1.1%

‐9.4%

+13.5%+9.3%

‐11.8%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.7

1.4

2.1

2.8

3.5

4.2

4.9

5.6

0

10

20

30

40

50

60

70

80

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 1998* C: 1998* C: 1998*C: 1988/upgraded in 

1995*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

YearsBuilding

€51.4M

Other

€83.0M

€6.0M

SUR

€130.6M

(2009‐2018)

ATM COM NAV

€9.8M

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Replacement AAA ATM                             96.0  2011 2018

2 New Building/OPS room Building                             50.0  2014 2016

3 Other investments Other                             47.9  2009 2015

4 Voice Communication system ATM                             25.0  2009 2014

5 Adjustment facilities Building                             25.0  2015 2015

Page 102: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  88 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

MATS (Malta) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Malta is within the EURO Zone 

MATS represents 0.2% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max

€297 €266 €256 €193

€299

€266 €256

€193

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+0.8%+6.3%

‐13.5%

+12.7%+10.4%

+14.8%

‐95.2%

‐19.6%

+23.9%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

0.47 0.55 0.73 0.67

+16.4%

+33.0%‐8.0%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty 

 70

 80

 90

 100

 110

 120

 130

 140

 150

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+10.1%

+20.7%

‐22.4%

€24 €26 €32 €25

0

5

10

15

20

25

30

35

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1851 18251737

2165

500

750

1 000

1 250

1 500

1 750

2 000

2 250

2009 2010 2011 2012

ATCO‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐11.5% ‐2.5%

‐26.5%

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+0.4%

‐14.4%

‐26.3%

+64.4%

‐1.00

‐0.75

‐0.50

‐0.25

0.00

0.25

0.50

0.75

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐8.0%

‐22.4%‐15.6%

‐24.6% ‐26.5%‐15.6%

+14.8%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   18%

Weight   82%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 103: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  89 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

MATS (Malta) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

150

200

250

300

350

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

DCAC Cyprus MATS

‐6.1%

‐27.9%

‐39.7%

‐3.7%

‐20.2%

‐13.3%

‐51.2%

‐11.6%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

0

1

2

3

4

5

6

7

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  1996* C:  1996* C:  1996* C:  1996*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

YearsSUR OtherBuildingATM COM NAV

€0.26M€8.2M

€4.8M€1.7M

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 ATS system upgrade ATM                              7.2  2011 2014

2 Purchase and installation of MSSR (1) SUR                              2.4  2009 2013

3 Purchase and installation of MSSR (2) SUR                              2.4  2010 2014

4 VCS system upgrade ATM                              1.0  2013 2014

5 Extension to technical workshops Building                               1.0  2010 2014

Page 104: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  90 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

M‐NAV (F.Y.R. Macedonia) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 61.231 MKD  

M‐NAV represents 0.1% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

€478 €465 €469 €449

€478 €465 €469€449

0

100

200

300

400

500

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐4.7%‐3.1%

‐12.9%

‐2.0%‐3.7%

‐9.1%

‐15%

‐10%

‐5%

0%

5%

10%

15%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hours‐54.6%

‐72.3%

0.25 0.26 0.22 0.24

+3.4%

‐12.7%+7.9%

0.00

0.05

0.10

0.15

0.20

0.25

0.30

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 80

 85

 90

 95

 100

 105

 110

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+6.8%‐8.0%

+11.0%

€30 €32 €29 €32

0

5

10

15

20

25

30

35

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

14641408

14641415

500

700

900

1 100

1 300

1 500

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐4.7% ‐1.0%‐6.9%

0

50

100

150

200

250

300

350

400

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐2.3%

‐25.7%

‐69.1%

‐40.6%

‐1.50

‐1.25

‐1.00

‐0.75

‐0.50

‐0.25

0.00

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

+7.9%+11.0%

+2.9%

‐4.2% ‐6.9%

‐15.4%‐9.1%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   29%

Weight   71%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 105: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  91 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

M‐NAV (F.Y.R. Macedonia) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

300

350

400

450

500

550

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ARMATS M‐NAV MoldATSA NATA Albania SMATSA

+30.9%

‐46.2%

+4.5%

+18.1%+22.2%

‐51.9%

‐6.5%

+5.5%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

1.3

2.6

3.9

5.2

6.5

7.8

9.1

0

1

2

3

4

5

6

7

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2002* C: 2002* C: 2002* C: 2002*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

YearsBuildingSUR Other

€1.1M€2.9M€1.1M

€7.9M

ATM COM NAV

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Procurement of new ATC systems ATM                               6.0  2014 2016

2Mode‐S enhanced surveillance ground station 

implementationSUR                                2.2  2014 2015

3 Construction of new building for ANSP headquarters Building                               0.8  2013 2015

4 Purchase of new VHF radio system and MW link COM                               0.8  2014 2015

5 Upgrade of MSSR to enhance Mode‐S radar  SUR                               0.7  2014 2015

Page 106: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  92 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

MoldATSA (Moldova) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 15.503 MDL  

MoldATSA represents 0.1% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min Max

€543 €512 €404 €443

€543€512

€404€443

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+17.1%

‐14.6%

+14.5%

+24.1%

+8.2%+4.6%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hours

‐54.6%‐72.3%

0.18 0.22 0.23 0.24

+25.9% +1.7%+5.6%

0.00

0.05

0.10

0.15

0.20

0.25

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 95

 105

 115

 125

 135

 145

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+17.3%‐6.8%

+10.3%

€12 €14 €13 €14

0

2

4

6

8

10

12

14

16

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1477 1482 1495 1507

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATCO‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐5.5%

‐22.8%+10.3%

0

100

200

300

400

500

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+22.7%+46.5%

+0.9%

‐16.2%

‐0.50

‐0.25

0.00

0.25

0.50

0.75

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

+5.6%+10.3%

+4.4%+9.5% +10.3%

+15.4%

+4.6%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   14%

Weight   86%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 107: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  93 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

MoldATSA (Moldova) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

300

350

400

450

500

550

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ARMATS M‐NAV MoldATSA NATA Albania SMATSA

+48.5%

‐61.5% ‐58.1%

+56.5%

+20.5%

‐52.3%‐58.6%

+28.3%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 1998* C: 1998* C: 1998* C: 2001*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

** Part of the amount provided under "Other" (i.e. €0.5M) relates to MET

€5.0M

(2013‐2020)

BuildingSUR Other Years

€0.9M**

ATM

€4.2M

€1.1M

COM

€1.0M

€1.5M

NAV

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1Construction and modernisation Tower building in 

ChisinauBuildings                                5.0  2013 2020

2Replacement of FDP, RDP and HMI systems (Si ATM  

Sweden)ATM                                2.9  2011 2013

3 Implementation of multilateration equipment SUR                               1.5  2012 2017

4 Commissioning of DVOR/DME units NAV                               0.6  2013 2014

5 Digital phone station PABX COM                               0.6  2012 2013

Page 108: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  94 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

MUAC (Maastricht) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Maastricht  is within the EURO Zone 

MUAC represents 1.8% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€269 €269 €235 €252

€281 €281

€245€261

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+2.2%

‐9.3%

+6.4%+2.1% +3.9%

‐0.7%‐3.5%

‐17.2%

‐5.5%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%‐72.3%

1.83 1.85 1.95 1.94

+1.0%+5.7% ‐0.4%

0.0

0.5

1.0

1.5

2.0

2.5

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 90

 95

 100

 105

 110

 115

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+5.5% ‐1.8%

+21.9%

€156 €164 €161 €197

0

40

80

120

160

200

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1344

12481206

1168

500

700

900

1 100

1 300

1 500

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐2.0%

‐15.4% ‐1.1%

0

50

100

150

200

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐5.9%

‐19.0%

‐35.3%

‐62.4%

‐6

‐5

‐4

‐3

‐2

‐1

0

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐0.4%

+21.9% +22.4%

+7.2%

‐1.1% ‐1.8% ‐0.7%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   38%

Weight   62%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 109: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  95 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

MUAC (Maastricht) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Due  to  the unique nature of  its airspace  (upper airspace only, across  four States),  it was determined that Maastricht (MUAC) should be considered separately and therefore this ANSP is not included in the comparator group benchmarking analysis 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

     

   

0.0

0.5

1.0

1.5

2.0

2.5

0

5

10

15

20

25

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  2008* C:  2008* C:  2002* C:  1995*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

SUR Building YearsOther

€17.1M

€30.7M  

€115.1M     

(2003‐2016)

ATM COM NAV

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Procurement of new FDPS ATM                             50.0  2003 2011

2 Other Other                             30.7  2012 2016

3 Implementation of the new CWP system ATM                             22.3  2012 2016

4 Renewal of infrastructure Building                             13.5  2012 2014

5 Replacement of the VCS system ATM                             13.3  2011 2016

Page 110: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  96 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

NATA Albania (Albania) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 139.837 ALL 

NATA Albania represents 0.3% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

€422 €424 €422 €451

€463 €470

€593

€472

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+11.2%+7.4%

+3.6%

+10.8%

+7.8%

‐3.0%

+12.5%

+272.0%

‐87.4%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

0.57 0.57 0.58 0.53

‐1.4% +1.9%‐8.5%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 95

 105

 115

 125

 135

 145

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+95.6%

+31.2% ‐0.6%

€11 €22 €29 €28

0

5

10

15

20

25

30

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1705 17071599 1573

500

750

1 000

1 250

1 500

1 750

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐4.3% ‐3.4%+6.6%

0

100

200

300

400

500

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+44.6%

‐0.8%

+31.2%

+1.6%

‐0.5

0.0

0.5

1.0

1.5

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐8.5%

‐0.6%

+8.6%+6.8% +6.6%

+3.4%

‐3.0%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   12%

Weight   88%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 111: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  97 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

NATA Albania  (Albania) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

  

300

350

400

450

500

550

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ARMATS M‐NAV MoldATSA NATA Albania SMATSA

+15.5%+24.0%

‐61.0%

+32.5%+22.7%

+4.7%

‐18.4%

+33.0%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0

1

2

3

4

5

6

0

3

6

9

12

15

18

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  2004* C: 2004* C: 2004* C:  2008*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

€13.8M

Building

€0.3M

Other Years

€17.7M €2.0M€1.6M

NAV SURATM COM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Purchase of a new ATM system  ATM                             14.5  2008 2012

2New joint ACC/APP/TWR building located near Mother 

Teresa AirportBuildings                              13.5  2008 2011

3 Remote radio facility (RXTX radio for VHF) COM                               2.0  2008 2012

4 Purchase of a Voice Communication System ATM                               1.8  2008 2011

5 Purchase and installation of the ILS equipment. NAV                               1.6  2010 2011

Page 112: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  98 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

NATS Continental (United Kingdom) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 0.811 GBP 

NATS Continental represents 9.4% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min Max

€466 €463 €423 €434

€519 €519€470 €482

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐4.9% ‐5.5%

+1.6%

‐4.2%

+3.4%

‐1.0%

+6.6%

‐17.7%

+2.3%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

1.01 0.99 1.00 0.99

‐2.0% +0.5% ‐1.1%

0.0

0.2

0.4

0.6

0.8

1.0

1.2

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 95

 96

 97

 98

 99

 100

 101

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐5.1% ‐2.4% +3.2%

€125 €119 €116 €120

0

20

40

60

80

100

120

140

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1247 1234 1246 1246

500

700

900

1 100

1 300

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+0.1%

‐10.6% +2.0%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐85.1%‐15.0%

‐1.0%

+8.2%

‐1.4%

‐50

‐40

‐30

‐20

‐10

0

10

20

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

‐85.1%

‐1.1%

+3.2% +4.3%+2.6% +2.0% +1.0%

‐1.0%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   28%

Weight   72%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 113: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  99 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

NATS Continental (United Kingdom) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

350

400

450

500

550

600

650

700

750

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Aena DFS DSNA ENAV NATS (Continental)

‐10.7%

+34.5%

‐10.0%

+1.5%

‐10.3%

+18.7%

‐5.9% ‐5.4%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.5

1.0

1.5

2.0

0

50

100

150

200

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2001

(London AC , London TC and 

Prest.)*

C: 1996 (Lon. AC)

2007 (Lon. TC)

2009 (Prest.)*

C: 2001 (Lon. AC)

2007 (Lon. TC)

2009 (Prest.)*

C: 2002 (Lon. AC)

2007 (Lon. TC)

2008 (Prest.)*

2006

2007 London TC London TC London TC

London AC

Prestwick

London AC

Prestwick

2010 Prestwick London TC London TC

2011 London AC and London TC London AC London TC

2012 London AC

2013

2014 London TC and Prestwick London TC and Prestwick

2015

2016

2017

Building Years

Prestwick

€18.0M

Other

€110.6M

(2015‐2019)

2008

2009

ATM SURNAVCOM

€751.9M

(2003‐2019)

€126.6M

(2015‐2019)

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 ACC systems software development ATM                         239.7  2015 2019

2 iTEC ATM                         209.3  2015 2019

3 iFACTS ATM                         191.0  2003 2011

4 CNS infrastructure ATM                         126.6  2015 2019

5 Other capex Other                         103.7  2015 2019

Page 114: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  100 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

NAV Portugal Continental (Portugal) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Portugal is within the EURO Zone 

NAV Portugal Continental represents 1.6% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€442 €368 €385 €357

€455

€380€416

€450

0

100

200

300

400

500

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐12.3%

+9.2%

‐8.3%

+5.4% +4.5%

‐1.3%

+1.7%

+147.1% +200.0%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

0.92 0.93 0.93 0.92

+1.2% +0.4% ‐1.6%

0.0

0.2

0.4

0.6

0.8

1.0

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 98

 100

 102

 104

 106

 108

 110

 112

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐11.5%

+32.0%‐7.5%

€140 €124 €164 €152

0

20

40

60

80

100

120

140

160

180

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1772 1775 1788 1811

500

700

900

1 100

1 300

1 500

1 700

1 900

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐19.1%‐10.8%

‐8.1%

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐85.1%

‐23.4%

‐51.6%

‐27.5%

+12.4%

‐20

‐15

‐10

‐5

0

5

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐1.6%

‐7.5% ‐6.0% ‐7.1% ‐8.1% ‐9.3%

‐1.3%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   46%

Weight   54%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 115: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  101 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

NAV Portugal Continental (Portugal) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

300

350

400

450

500

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

IAA NAV Portugal (Continental)

+12.7%

+2.7%

+24.0%

+8.8%

+0.4%

‐4.8%

+16.6%

‐13.0%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.9

1.8

2.7

3.6

4.5

0

5

10

15

20

25

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2001* C: 2001* C: 2001* C: 1999*

2006  

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017  

Other YearsBuilding

€7.6M€16.1M

SUR

€6.9M

NAVCOM

€55.5M

ATM

€7.1M

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1ATM systems program (mainly including the evolution of 

the LISATM system into LISATM‐iTEC)ATM                              55.5  2011 2016

2

SURVEILLANCE program (mainly including New MLAT 

equipment FIR Lisboa and Santa Maria, new MSSRs, 

replacement of Lisboa radar)

SUR                              16.1  2011 2016

3Building  program (mainly including new Tower Centre in 

Horta)Building                                7.6  2011 2016

4Communication program (mainly including new VCS 

system and purchase or tape recorders)COM                                7.1  2011 2016

5

NAVAIDS program (mainly including new DMEs and 

PRNAV, Replacement of VORs, TACAN and DMEs, precision 

approach system in Oporto and Faro and GBAS)

NAV                                6.9  2011 2016

Page 116: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  102 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

NAVIAIR (Denmark) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 7.442 DKK 

NAVIAIR represents 1.4% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max

€423 €391 €376 €393

€438€408

€385 €396

0

100

200

300

400

500

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐4.3%‐0.9% ‐1.0%

+3.7% +3.0%

‐5.3%

+12.9%

‐47.2% ‐68.6%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

0.94 0.96 1.02 0.98

+2.9%+6.1%

‐4.2%

0.0

0.2

0.4

0.6

0.8

1.0

1.2

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 96

 98

 100

 102

 104

 106

 108

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐2.8% +1.5% +0.7%

€97 €94 €96 €97

0

20

40

60

80

100

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1567 15551506 1507

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐8.4% ‐3.6%+4.3%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐85.1%

‐4.2%

‐24.6%

‐16.7%

+43.3%

‐6

‐4

‐2

0

2

4

6

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐4.2%

+0.7%

+5.1% +4.5% +4.3%

‐1.2%

‐5.3%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   25%

Weight   75%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 117: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  103 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

NAVIAIR (Denmark) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

NAVIAIR did not provide the list of main projects relating to the capex for the period 2012‐2017 

 

300

350

400

450

500

550

600

650

700

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Austro Control NAVIAIR Skyguide

‐17.3%

‐5.7%

‐29.5%

‐14.3%

‐25.3%

‐0.5%

‐32.8%

‐22.6%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.3

0.6

0.9

1.2

1.5

0

5

10

15

20

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:  2007* C:  2007* C:  2007* C:  2007*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

YearsBuilding

€11.7M €9.8M

OtherCOM NAVATM

€7.7M €0.2M€27.7M €4.3M

SUR

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Page 118: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  104 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Oro Navigacija (Lithuania) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 3.453 LTL 

Oro Navigacija represents 0.3% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€395 €389 €361 €368

€395 €389€361 €368

0

100

200

300

400

500

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+10.3%

+1.5% +2.0%

+11.9%+9.6%

+0.1%

‐15%

‐5%

5%

15%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hours‐54.6%

0.41 0.44 0.49 0.48

+8.0%

+11.5%‐3.8%

0.0

0.1

0.2

0.3

0.4

0.5

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 95

 100

 105

 110

 115

 120

 125

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+0.6%+4.7% +0.4%

€37 €37 €39 €39

0

5

10

15

20

25

30

35

40

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1563 15891539 1568

500

700

900

1 100

1 300

1 500

1 700

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+0.2%‐7.8% +1.2%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐85.1%+1.0%

+20.1%

+49.0%

+1.7%0.0

0.4

0.8

1.2

1.6

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

‐3.8%

+0.4%

+4.4%+1.9% +1.2% +1.3% +0.1%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   22%

Weight   78%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 119: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  105 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Oro Navigacija (Lithuania) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

100

150

200

250

300

350

400

450

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

EANS LGS Oro Navigacija

+41.8%

‐32.4%

+10.5%

+36.5%+44.6%

‐36.0%

‐8.8%

+45.2%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0

1

2

3

4

5

6

0

2

4

6

8

10

12

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2005* C: 2005* C: 2005* C: 2005*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

YearsOther

€16.6M

SUR

(2016‐2018) (2016‐2018) (2016‐2018) (2016‐2018)

€1.4M

€8.7M

BuildingATM NAV

€13.0M

€3.3M

€3.2M

COM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 New ACC/administrative centre Building                               8.7  2014 2017

2 New ATC system ATM                               7.2  2016 2017

3 Replacement of radar (Kaunas) SUR                               4.8  2008 2010

4 Replacement of radar (Palanga) SUR                               4.8  2008 2010

5 Replacement of radar (Vilnius ‐ 2007/2008) SUR                               3.7  2007 2008

Page 120: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  106 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

PANSA (Poland) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1  EURO = 4.179 PLN 

PANSA represents 1.8% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min Max

€337 €311 €316 €302

€535

€447€397

€363

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐2.7%

+11.0%

+0.9%+5.7%

+9.1%+5.8%

‐31.0% ‐41.1%‐23.1%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

0.88 0.91 0.97 0.97

+4.3%+6.5% +0.1%

0.0

0.2

0.4

0.6

0.8

1.0

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 95

 100

 105

 110

 115

 120

 125

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+1.4%

+18.1% ‐1.5%

€82 €83 €98 €97

0

20

40

60

80

100

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

11941145 1120 1132

500

700

900

1 100

1 300

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐9.8% ‐2.1%‐6.0%

0

50

100

150

200

250

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐85.1%+0.2%

+11.9%

‐7.2%

‐4.1%

‐1.0

‐0.5

0.0

0.5

1.0

1.5

2.0

2.5

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

#DIV/0!

+0.1%

‐1.5% ‐1.7%‐4.6% ‐6.0%

‐0.5%

+5.8%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   32%

Weight   68%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 121: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  107 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

PANSA (Poland) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

250

300

350

400

450

500

550

600

650

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ANS CR Croatia Control HungaroControl

LPS PANSA Slovenia Control

‐14.6%

+14.2%

+7.0%

‐17.3%‐22.6%

+21.3%

+11.3%

‐28.2%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

0

5

10

15

20

25

30

35

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2001* C: 2001* C: 2001* C: 2001*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

€4.6M

€26.5M

YearsOtherBuilding

€24.0M€14.4M€37.4M

ATM

€18.1M

SURNAVCOM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1Purchase of new PSR MSSR radars at Warszawa, Poznań, 

Kraków, Wrocław, and North‐East PolandSUR                              23.1  2009 2016

2Replacement of the ATM systems (FDP, RDP, HMI and 

VoIP) with the new PEGASUS 21 systemATM                              23.0  2008 2013

3TWRs in Lodz, Rzeszow, Poznan and Kraków ‐ Land 

purchase, construction and design processBuilding                              18.0  2009 2015

4

Modernization and develop of the navigation 

infrastructure in FIR Warsaw (modernization 4 DME and 2 

DVOR/DME; develop 9 DME and 5 DVOR/DME)

NAV                              11.6  2010 2014

5 Construction of 17 ground stations COM                             10.5  2009 2013

Page 122: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  108 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ROMATSA (Romania) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 4.454 RON 

ROMATSA represents 2.0% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€529 €446 €411 €502

€529

€447€411

€503

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

‐9.6%‐7.1%

+20.5%

+7.1%

+0.8%

‐1.3%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hours

‐54.6%

0.43 0.55 0.60 0.59

+27.1%+9.2% ‐0.6%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 70

 80

 90

 100

 110

 120

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

‐6.9%+7.8%

+9.8%

€57 €53 €57 €63

0

10

20

30

40

50

60

70

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1397 13721296

1254

500

700

900

1 100

1 300

1 500

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐11.8%‐9.7%

+25.7%

0

50

100

150

200

250

300

350

400

450

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+194.2%

+12.3%

‐44.9%

‐6.1%

+2.4%

‐25

‐15

‐5

5

15

25

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

+194.2%

‐0.6%

+9.8% +10.4%

+22.1% +25.7% +24.0%

‐1.3%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   22%

Weight   78%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 123: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  109 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ROMATSA (Romania) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

250

300

350

400

450

500

550

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

BULATSA HCAA ROMATSA

+22.3%

‐24.9%‐16.4%

+26.5%+31.4%

‐9.9% ‐8.7%

+42.6%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.3

0.6

0.9

1.2

1.5

1.8

2.1

2.4

0

5

10

15

20

25

30

35

40

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2003* C: 2003* C: 2003* C: 2004*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

COM NAVATM

€64.4M

(2008‐2020)

€1.2M

€8.3M€17.3M

€0.4M

€3.4M

BuildingSUR Other Years

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 ATM System ROMATSA 2015+ Phase I ATM                             35.8  2011 2015

2 ATM System ROMATSA 2015+ Phase II ATM                             15.8  2015 2018

3 ATM System ROMATSA 2015+ Phase III ATM                             10.5  2017 2020

4 Mode S radars installation SUR                               7.5  2011 2015

5 VCSS Replacement COM                               6.5  2012 2014

Page 124: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  110 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Skyguide (Switzerland) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 1.205 CHF 

Skyguide represents 3.6% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max

€609 €616 €609 €640

€772 €794€725 €755

0

100

200

300

400

500

600

700

800

900

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+0.5% +2.7% +3.9%

‐0.6%

+4.0%

‐1.2%

+8.9%

‐34.8%

‐0.5%

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

1.08 1.08 1.07 1.03

+0.2% ‐0.9%‐3.9%

0.0

0.2

0.4

0.6

0.8

1.0

1.2

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 95

 100

 105

 110

 115

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+3.4% +0.2%+7.1%

€145 €150 €150 €161

0

20

40

60

80

100

120

140

160

180

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

1279 1264 1246 1227

500

700

900

1 100

1 300

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+0.6% ‐1.9% +3.2%

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐95.1%

+20.1%

+4.5%

‐20.0%

‐18.8%

‐20

‐10

0

10

20

30

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

‐95.1%

‐3.9%

+7.1%+11.4%

+5.1% +3.2% +2.0%

‐1.2%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   24%

Weight   76%

Increase in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

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Focus on ANSPs individual cost‐effectiveness performance  111 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Skyguide (Switzerland) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

300

350

400

450

500

550

600

650

700

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

Austro Control NAVIAIR Skyguide

+19.2%

+8.6%+5.2%

+27.5%

+21.7%

+4.6%

+11.9%

+27.4%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.4

0.8

1.2

1.6

2.0

2.4

0

10

20

30

40

50

60

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 1999 (Geneva)

2007 (Zurich)*

C: 2004

(All ACCs)*C: 2003/06 (All ACCs)* C: 2004/05 (All ACCs)*

2006 Geneva  All ACCs

2007 Zurich

2008

2009

2010

2011

2012 All ACCs All ACCs All ACCs All ACCs

2013

2014

2015 All ACCs

2016

2017

**Expenses relating to AIS

€58.7M

Building

€9.0M

(2005‐2013)

NAV Years

€6.4M**

Other

€3.6M

COM SURATM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1 Implementation of stripless environment ATM                           30.8  2011 2017

2TACO (Tower – Approach – Communication) system 

integration into the new FDP in ZurichATM                           18.8  2008 2014

3 Realisation of web Portal IBS Other                              6.4  2010 2013

4MESANGE (implementation of Aeronautical Message Handling 

Service)COM                              4.5  2005 2010

5Implementation of LINK2K+/CPDLC (Controller Pilot Data Link 

Communications)COM                              4.5  2011 2013

Page 126: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  112 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Slovenia Control (Slovenia) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: Slovenia is within the EURO Zone 

Slovenia Control represents 0.3% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

Min MaxMin Max Min MaxMin Max

€503 €508 €527 €499

€512 €510 €528€499

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+4.4%+10.0%

‐5.5%

+3.3%+6.0%

‐0.1%

‐83.8% ‐41.5% ‐38.3%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

0.40 0.41 0.46 0.45

+2.9%

+12.7% ‐2.5%

0.0

0.1

0.2

0.3

0.4

0.5

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 90

 95

 100

 105

 110

 115

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+4.6%+6.0%

‐5.2%

€76 €79 €84 €80

0

10

20

30

40

50

60

70

80

90

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices) 1442 1442 1427 1419

500

700

900

1 100

1 300

1 500

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+0.8%+9.7%

‐6.9%

0

50

100

150

200

250

300

350

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+141.1%+10.9%

+10.5%

‐38.0%

+148.6%

‐1.5

‐1.0

‐0.5

0.0

0.5

1.0

1.5

2.0

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

+141.1%

‐2.5%‐5.2%

‐2.8%‐5.5% ‐6.9% ‐7.0%

‐0.1%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   35%

Weight   65%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 127: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  113 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Slovenia Control (Slovenia) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

250

300

350

400

450

500

550

600

650

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ANS CR Croatia Control HungaroControl

LPS PANSA Slovenia Control

+27.3%

‐48.2%

‐1.0%

+5.7%

+27.9%

‐44.0%

‐8.1%

+14.0%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0

2

4

6

8

10

12

0

2

4

6

8

10

12

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2007* C: 2000* C: 2000* C:  1998*

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

NAV

€18.4M

€2.7M€1.5M

YearsOtherCOM Building

€2.3M

SUR

€12.2M

ATM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1New ATCC building in Ljubljana (including general 

equipment)Buildings                              18.4  2006 2013

2 New ATCC technical systems ATM                               8.7  2006 2013

3 Upgrade of FDP system, including simulator ATM                               3.5  2008 2017

4 Changing location of radars SUR                               1.5  2011 2015

5 Implementation of Datalink/CPDLC COM                               1.5  2013 2015

Page 128: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  114 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

SMATSA (Serbia and Montenegro) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 112.961 RSD 

SMATSA represents 0.9% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

€326 €347 €343 €332

€326€349 €353

€333

0

50

100

150

200

250

300

350

400

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+11.5%

+0.5%

‐7.9%

+4.7%+1.6%

‐5.0%

+142.9% +425.9%

‐96.5%‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%

0.75 0.78 0.77 0.75

+4.9% ‐2.0% ‐1.6%

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 98

 100

 102

 104

 106

 108

 110

 112

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+5.8% ‐1.5%+4.9%

€47 €50 €49 €51

0

10

20

30

40

50

60

2009 2010 2011 2012

€per ATC

O‐hour on duty (2012 prices)

13391290 1273

1224

500

700

900

1 100

1 300

1 500

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

+7.9% ‐1.5%‐5.3%

0

50

100

150

200

250

300

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

+3.3%

‐3.7%

+21.0%

+5.8%

‐12.1%‐2

‐1

0

1

2

3

4

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

+3.3%

‐1.6%

+4.9% +6.6%

‐3.1% ‐5.3%‐10.0%

‐5.0%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   19%

Weight   81%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 129: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  115 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

SMATSA (Serbia and Montenegro) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 

Focus on the top five capex projects 

 

 

300

350

400

450

500

550

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

ARMATS M‐NAV MoldATSA NATA Albania SMATSA

‐10.9%

+61.2% +64.6%

‐13.6%‐9.5%

+49.6% +47.6%

‐11.4%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

0

5

10

15

20

25

30

35

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C: 2011 C: 2011 C: 2011 C: 2011

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

Building Years

€0.5M

OtherNAVCOM

19.8M

SUR

€2.3M

€8.5M€44.3M

ATM

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1New ATM System for Belgrade ACC and SMATSA 

communications networkATM                              30.9  2009 2011

2 New ATCC in Belgrade Building                              17.6  2009 2010

3 Aircraft equipped with Automatic Flight Inspection System ATM                              10.0  2008 2010

4 VHF and UHF radio system for air‐ground communication COM                               4.9  2008 2010

5 Procurement and installation of VHF/UHF groun‐air COM                               3.3  2012 2015

Page 130: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  116 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

UkSATSE (Ukraine) – Cost‐effectiveness KPIs (€2012) Contextual economic information  Operational conditions 

Exchange rate: 1 EUR = 10.270 UAH 

UkSATSE represents 3.1% of European system gate‐to‐gate ATM/CNS provision costs 

Aggregated complexity score:   Seasonal traffic variability: 

 

Trend in gate‐to‐gate economic cost‐effectiveness (all financial data in €2012 prices) 

Trend in gate‐to‐gate ATCO‐hour productivity

 Trend in gate‐to‐gate employment costs per ATCO‐hour

 Trend in support costs per composite flight‐hour Changes in components of support costs (2009‐2012)

Changes in financial cost‐effectiveness (2011‐2012)

€490 €471 €637 €565

€493 €477

€637

€566

0

100

200

300

400

500

600

700

2009 2010 2011 2012

€per composite flight‐hour (2012 prices)

ATFM delay costs per composite flight‐hour

ATM/CNS provision costs per composite flight‐hour

+8.8%

+44.7%

‐8.3%

+13.2%

+7.0%+3.5%

+94.9%

‐100.0%

#DIV/0!

‐30%

‐20%

‐10%

0%

10%

20%

30%

2009‐10 2010‐11 2011‐12

ATM/CNS provision costs Composite flight‐hoursUnit costs of ATFM delays

‐54.6%‐72.3%

0.30 0.30 0.33 0.34

‐0.2%+7.7% +4.0%

0.0

0.1

0.2

0.3

0.4

2009 2010 2011 2012

Composite flight‐hour per ATC

O‐hour on duty

 95

 100

 105

 110

 115

 120

 125

 130

2009 2010 2011 2012

Index (2009 = 100)

Index composite flight‐hours Index number of ATCOs in OPS

Index ATCOs in OPS hours on duty

+56.9%

+13.3%

+20.2%

€14 €22 €24 €29

0

5

10

15

20

25

30

2009 2010 2011 2012

€per ATCO‐hour on duty (2012 prices)

1231

1331 1319 1299

500

700

900

1 100

1 300

1 500

2009 2010 2011 2012

ATC

O‐hours on duty per ATC

O per year

Average overtime hours per ATCO in OPS per yearATCO‐hours on duty per ATCO per year (without overtime)

‐10.0%

+40.6%

‐15.0%

0

100

200

300

400

500

600

2009 2010 2011 2012

€per composite flight hour (2012 prices)

Exceptional costs Capital‐related costs

Non‐staff operating costs Employment costs (excl. ATCOs in OPS)

‐91.3%

+35.5%

‐28.3%

+89.0%

+149.4%

‐20

‐10

0

10

20

30

40

Employmentcosts for

support staff

Non‐staffoperatingcosts

Depreciationcosts

Cost of capital Exceptionalcosts

Million €

‐91.3%

+4.0%

+20.2% +15.6%

‐11.4% ‐15.0% ‐12.0%

+3.5%

"Traffic effect"

ATCO‐hour productivity

"Support costs effect"

Employment costsper ATCO‐hour

Support costs per composite flight‐hour

Weight   13%

Weight   87%

Decrease in unit ATM/CNS provision costs 2011‐2012

ATCO employment costs per composite 

flight‐hour

Page 131: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Focus on ANSPs individual cost‐effectiveness performance  117 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

UkSATSE (Ukraine) – (€2012) Changes in unit gate‐to‐gate ATM/CNS provision costs within comparator group 

Planned capital expenditures and depreciation costs

 Information on major capex projects and ATM systems upgrades/replacements 

 Focus on the top five capex projects 

 

250

300

350

400

450

500

550

600

650

2009 2010 2011 2012

Unit ATM

/CNS provision costs (€2012)

DHMI UkSATSE

+33.8%

‐36.9% ‐35.0%

+38.0%

+54.4%

‐45.3%

‐25.3%

+58.1%

ATM/CNS provisioncosts per composite

flight hour

ATCO‐hourproductivity

ATCO employmentcosts per ATCO‐

hour

Support costs percomposite flight‐

hour

Deviation from comparators' weighted average

2009 2012

0.0

1.5

3.0

4.5

6.0

7.5

9.0

0

20

40

60

80

100

120

2009 2010 2011 2012 2013 2014 2015 2016 2017

Capex to dep

reciation ratio

M€

Capex (M€) Depreciation (M€) Capex to depreciation ratio

FDPS RDPS HMI VCS

C:1997 (L'viv)

2000 (Odesa, Kyiv)

2007 (Simf., Kyiv, 

Dnip.)*

C: 1997 (L'viv)

2000 (Odesa, Kyiv)

2007 (Simf., Kyiv, 

Dnip.)*

C: 1997 (L'viv)

2000 (Odesa, Kyiv)

2007 (Simf., Kyiv, 

Dnip.)*

C:2003 (Odesa, L'viv)

2006 (Simf., Dnip.)

2011 (Kyiv)*

2006 S, D

2007 S, K, D S, K, D S, K, D

2008

2009

2010

2011 K

2012 K K K

2013 L

2014 L, O L, O L, O

2015 O

2016

2017 S S S

€2.8M

YearsOtherCOM

€17.0M

ATM

€10.4M

€42.6M

€9.5M

BuildingNAV SUR

* C = Commissioning Upgrade Replacement* C = Commissioning Upgrade Replacement

Project 

numberName of the project Domain

 Capex spent 

between start and 

end dates (€M) 

Start date End date

1

Building of new TOWERs: Donets’k TWR, Zhuliany (Kyiv) TWR, 

Kharkiv TWR, Dnipropetrovs’k TWR, Borispil’ TWR and 

reconstructing of L’viv TWR

Building                           42.6  2008 2013

2

Upgrade of ATM systems for L’viv ACC/APP/TWR, Kyiv 

ACC/APP/TWR, Donets’k APP/TWR, Kharkiv APP/TWR, 

Dnipropetrovs’k TWR

ATM                           17.0  2008 2013

3

Upgrade of radio equipment for Dnipropetrovs’k ACC, L’viv 

ACC, Kyiv ACC, Odesa ACC, Zhuliany (Kyiv) TWR, Donets’k 

APP/TWR

COM                           10.4  2010 2014

4Upgrade of surveillance systems in Borispil’, L’viv, Kharkiv, 

Simferopol’, Donets’k, Odesa and Dnipropetrovs’k SUR                              9.5  2010 2013

54 stand‐alone Weather Radars (L’viv, Kharkiv and Simferopol’, 

Donets’k)Other                              2.8  2010 2012

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Focus on ANSPs individual cost‐effectiveness performance  118 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

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Annex 1 – Status on ANSPs Annual Reports  119 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANNEX 1 – STATUS OF ANSPS YEAR 2012 ANNUAL REPORTS 

 

Availability of a public 

Annual Report (AR) 

Availability of 

Managem

ent Rep

ort 

Availability of Annual 

Accounts 

Indep

enden

t audited 

accounts 

Separate disclosure of 

en‐route and terminal 

ANS costs 

Inform

ation provided

 

in English  

PRU comments 

Aena      No   

ANS CR      No   

ARMATS  No  No  No No No  NoPRU received an extract of the financial statements comprising an Income and a Balance Sheet statement. 

Austro Control      No   

Avinor      No   

Belgocontrol        No   Audit performed by the “board of auditors”.  No cash flow statement. 

BULATSA      No   

Croatia Control      No   

DCAC Cyprus  No  No  No No No  NoDCAC annually discloses a report which includes some financial information from Route Charges Document but not Financial Statements. 

DFS        No   Separate accounts are used for internal reporting purposes and charges calculation. 

DHMİ      No  Includes airport activities.  

DSNA  No  No  No No No  NoAt the time of writing this report, DSNA had not yet released its Annual Report comprising the financial statements for the year 2012. 

EANS      No   

ENAV      No   

Finavia      No  Detailed accounts only available for total Finavia. 

HCAA  No  No  No No No  No  

HungaroControl      No   

IAA      No   

LFV      No   

LGS      No   

LPS      No   

LVNL      No Separate Income Statement for en‐route and terminal ANS

MATS      Separate Income Statement for en‐route and terminal ANS.

M‐NAV  No  No  No No No  No  

MoldATSA  No  No  No No No  No PRU received an extract of the Financial Statements. 

MUAC      n/appl  

NATA Albania  No  No    No   

At the time of writing this report, NATA Albania had only released a document comprising its Financial Statements, but not a Management Report for the year 2012.   

NATS      Several ARs for individual group companies.  

NAV Portugal           NoSeparate disclosure of aggregated revenues and costs for en‐route and terminal ANS. 

NAVIAIR       

Oro Navigacija           Total revenues and costs provided for both en‐route and terminal ANS. 

PANSA      No   

ROMATSA      No   

Skyguide           Separate accounts for en‐route, terminal and military OAT services.  

Slovenia Control      No   

SMATSA      No   

UkSATSE        No   

Annual Report does not include a Financial Statements. UkSATSE provided a separate document which comprises Financial Statements. 

Annex 1 ‐ Table 0.1: Status on ANSP’s 2012 Annual Reports 

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Annex 1 – Status on ANSPs Annual Reports  120 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

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Annex 2 – Performance indicators used for the comparison of ANSPs  121 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANNEX 2 – PERFORMANCE INDICATORS USED FOR THE COMPARISON OF ANSPS 

The output measures for ANS provision are, for en‐route, the en‐route flight‐hours controlled25 and,  for  terminal ANS,  the number of  IFR airport movements  controlled.  In addition  to  those output metrics, it is important to consider a "gate‐to‐gate" perspective, because the boundaries used  to  allocate  costs  between  en‐route  and  terminal  ANS  vary  between  ANSPs  and might introduce a bias in the cost‐effectiveness analysis26.  

For  this  reason,  an  indicator  combining  the  two  separate  output measures  for  en‐route  and terminal  ANS  provision  has  been  calculated.  The  "composite  gate‐to‐gate  flight‐hours"  are determined by weighting the output measures by their respective average cost of the service for the whole Pan‐European system.   This average weighting factor is based on the total monetary value of the outputs over the period 2002‐2012 and amounts to 0.27. 

The composite gate‐to‐gate flight‐hours are consequently defined as:  

Composite gate‐to‐gate flight‐hours 

= En‐route

flight‐hours +  (0.27  x  IFR airport movements) 

In  the ACE 2001‐2006 Reports,  two different weighting  factors were used  to  compute ANSPs cost‐effectiveness:  one  for  the  year  under  study  and  another  to  examine  changes  in performance  across  time.    As  the  ACE  data  sample  became  larger  in  terms  of  years,  the difference between these two weighting factors became insignificant.  For the sake of simplicity, it was  therefore  proposed  in  the ACE  2007  Benchmarking  Report  to  use  only  one weighting factor  to  analyse ANSPs performance  for  the  year  and  to  examine historical  changes  in  cost‐effectiveness. 

Although  the  composite  gate‐to‐gate  output metric  does  not  fully  reflect  all  aspects  of  the complexity of the services provided, it is nevertheless the best metric currently available for the analysis of gate‐to‐gate cost‐effectiveness27. 

The quality of service provided by ANSPs has an impact on the efficiency of aircraft operations, which  carry  with  them  additional  costs  that  need  to  be  taken  into  consideration  for  a  full economic assessment of ANSP performance.  In  this ACE Benchmarking Report, an  indicator of “economic” cost‐effectiveness  is computed at ANSP and Pan‐European system  levels by adding the ATM/CNS provision costs and the costs of ATFM ground delay, all expressed per composite flight‐hour. This computation is shown in the Table below (see column 10). 

25 Controlled flight‐hours are calculated by the Network Manager (NM) as the difference between the exit time and entry  time of any given  flight  in the controlled airspace of an operational unit. Three  types of flight‐hours are  currently  computed by  the NM  (filed model,  regulated model and  current model). The data  used  for  the  cost‐effectiveness  analysis  is  based  on  the  current model  (Model  III  or  CFTM)  and includes flight‐hours controlled in the ACC, APP and FIS operational units which are described in the NM environment. 26 See also working paper on “Cost‐effectiveness and Productivity Key Performance  Indicators”, available on the PRC web site at www.eurocontrol.int/prc. 27  Further  details  on  the  theoretical  background  to  producing  composite  indicators  can  be  found  in  a working paper on “Total Factor Productivity of European ANSPs: basic concepts and application"  (Sept. 2005). 

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Annex 2 – Performance indicators used for the comparison of ANSPs  122 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

Annex 2 ‐ Table 0.1: Economic cost‐effectiveness indicator, 2012 

The  cost  of  ATFM  delay  is  based  on  the  findings  of  the  study  “European  airline  delay  cost reference values” by  the University of Westminster  in March 2011. The  cost of ground ATFM delays amounts to €85 per minute in 2012 (applicable to all ATFM delays), which is close to the €83 used in the ACE 2011 report28.  

 

28 Note that the cost of one minute of ATFM delays has been adjusted to reflect prices  inflation  in 2012 (+2.6% for the European Union according to EUROSTAT). 

(1) (2) (3) (4)=(2)+(3) (5) (6)=(4)x€85 (7) (8)=(1)/(7) (9)=(6)/(7) (10)=(8)+(9)

ANSPs Gate‐to‐gate ATM/CNS provision

 

costs (in €'000)

En‐route ATFM

 delays ('000 

minutes)

Airport ATFM

 delays ('000 

minutes)

Total ATFM

 delays ('000

 

minutes)

% share in European system 

ATFM

 delays

Costs of ATFM

 delays (in €'000)

Composite flight‐hours (in '000)

Financial gate‐to‐gate cost‐

effectiveness 

Cost of delay per composite 

flight‐hour

Economic cost per composite 

flight‐hour 

Aena 897 063 802 337 1 139 10.7% 96 807 1 721 521 56 577

ANS CR 115 303 2 2 5 0.0% 401 263 438 2 440

ARMATS 8 041 0 0 0 0.0% 0 20 409 0 409

BULATSA 73 948 0 3 3 0.0% 268 199 371 1 373

Austro Control 182 771 118 152 270 2.5% 22 946 374 489 61 550

Avinor (Continental) 207 082 164 165 328 3.1% 27 905 527 393 53 446

Belgocontrol 150 490 15 79 94 0.9% 8 006 206 732 39 771

Croatia Control 78 159 129 1 130 1.2% 11 046 215 363 51 414

DCAC Cyprus 37 981 428 15 444 4.2% 37 729 143 265 264 529

DFS 1 055 191 1 411 796 2 207 20.8% 187 587 1 912 552 98 650

DHMI 352 411 145 489 634 6.0% 53 881 1 203 293 45 338

DSNA 1 164 622 1 535 520 2 055 19.4% 174 675 2 628 443 66 510

EANS 13 573 20 0 20 0.2% 1 687 78 174 22 196

ENAV 638 374 0 103 104 1.0% 8 804 1 322 483 7 489

Finavia 63 052 3 43 46 0.4% 3 925 181 349 22 371

HCAA 154 296 97 110 206 1.9% 17 530 501 308 35 343

HungaroControl 91 324 1 0 1 0.0% 97 209 438 0 438

IAA 112 881 0 8 8 0.1% 707 319 354 2 356

LFV 245 432 27 50 77 0.7% 6 538 554 443 12 455

LGS 22 232 0 0 0 0.0% 21 91 245 0 245

LPS 55 738 0 0 0 0.0% 0 92 609 0 609

LVNL 163 460 92 307 399 3.8% 33 939 278 588 122 710

MATS 13 504 0 0 0 0.0% 9 70 193 0 193

M‐NAV 9 389 0 0 0 0.0% 0 21 449 0 449

MoldATSA 9 145 0 0 0 0.0% 0 21 443 0 443

MUAC 141 228 59 n/appl 59 0.6% 5 016 560 252 9 261

NATA Albania 20 934 12 0 12 0.1% 1 003 46 451 22 472

NATS (Continental) 760 374 155 829 984 9.3% 83 605 1 752 434 48 482

NAV Portugal (Continental) 127 260 281 108 390 3.7% 33 110 356 357 93 450

NAVIAIR 113 103 0 10 10 0.1% 824 288 393 3 396

Oro Navigacija 23 202 0 0 0 0.0% 0 63 368 0 368

PANSA 147 243 352 2 355 3.3% 30 141 488 302 62 363

ROMATSA 165 091 0 1 1 0.0% 57 329 502 0 503

Skyguide 292 730 172 448 620 5.8% 52 662 457 640 115 755

Slovenia Control 28 166 0 0 0 0.0% 30 56 499 1 499

SMATSA 75 420 1 0 1 0.0% 79 227 332 0 333

UkSATSE 248 611 0 10 10 0.1% 823 440 565 2 566

Total European System 8 058 826 6 022 4 589 10 610 100% 901 858 18 210 443 50 492

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Annex 3 – Performance ratios  123 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANNEX 3 – PERFORMANCE RATIOS 

The  table below summarises  the  relationship between  the  three multiplicative components of financial  cost‐effectiveness  (ATCO‐hour  productivity,  employment  costs  per  ATCO‐hour  and support  cost  ratio)  and  the  two  complementary  components  (ATCO  employment  costs  per composite flight‐hour and the support cost per composite flight‐hour), described  in Chapter 2. To facilitate the  interpretation of the results, the concept of the “performance ratio” has been introduced. 

The  performance  ratios  represent  the  relationship  between  the  value  for  an  ANSP  of  an indicator and the value of that indicator for the Pan‐European system as a whole. Performance ratios are defined  such  that a  value greater  than one  implies a performance better  than  the European average, in terms of the positive contribution it makes to cost effectiveness.  An ANSP with the same performance as the Pan‐European system will have a performance ratio of one. 

 

Annex 3 ‐ Table 0.1: The components of gate‐to‐gate cost‐effectiveness, 201229 

29 For the ATCO employment costs per ATCO‐hour, the support costs ratio, the ATCO employment costs per composite flight‐hour and the support costs per composite flight‐hour (asterisked in the Table above), 

ATCO‐hour productivity

ATCO employment costs per ATC

O‐hour*

Support cost ratio*

ATCO employment costs per composite 

flight‐hour*

Support costs per composite flight‐hour*

Aena ES 0.85 0.98 0.66 1.31 0.65 0.98

ANS CR CZ 1.01 1.12 1.31 0.69 1.46 0.89

ARMATS AM 1.08 0.24 9.92 0.46 2.38 0.88

Austro Control AT 0.91 1.17 0.66 1.16 0.78 0.97

Avinor (Continental) NO 1.13 1.05 0.81 1.33 0.85 1.31

Belgocontrol BE 0.60 0.85 0.79 0.91 0.67 0.58

BULATSA BG 1.19 0.83 1.91 0.75 1.58 1.08

Croatia Control HR 1.22 0.84 1.30 1.11 1.10 1.28

DCAC Cyprus CY 1.67 1.05 1.60 0.99 1.69 1.66

DFS DE 0.80 1.29 0.61 1.01 0.79 0.81

DHMI TR 1.51 1.12 2.17 0.62 2.43 1.30

DSNA FR 1.00 0.95 1.09 0.97 1.03 0.99

EANS EE 2.54 1.27 1.99 1.01 2.52 2.55

ENAV IT 0.92 0.87 0.98 1.08 0.85 0.95

Finavia FI 1.27 0.79 1.45 1.11 1.14 1.33

HCAA GR 1.44 0.89 1.34 1.20 1.19 1.57

HungaroControl HU 1.01 0.99 1.19 0.86 1.17 0.95

IAA IE 1.25 1.28 1.02 0.95 1.31 1.22

LFV SE 1.00 0.84 1.12 1.07 0.93 1.03

LGS LV 1.81 1.11 2.67 0.61 2.96 1.55

LPS SK 0.73 0.82 1.34 0.66 1.09 0.64

LVNL NL 0.75 1.11 0.65 1.04 0.73 0.77

MATS MT 2.30 0.84 4.31 0.63 3.64 1.98

M‐NAV MK 0.99 0.30 3.27 1.00 0.99 0.98

MoldATSA MD 1.00 0.30 7.38 0.45 2.22 0.81

MUAC 1.76 2.43 0.54 1.34 1.31 2.06

NATA Albania AL 0.98 0.66 3.74 0.40 2.47 0.78

NATS (Continental) UK 1.02 1.24 0.88 0.93 1.09 0.99

NAV Portugal (Continental) PT 1.24 1.15 0.70 1.54 0.80 1.61

NAVIAIR DK 1.13 1.23 1.10 0.84 1.35 1.05

Oro Navigacija LT 1.20 0.60 2.72 0.74 1.62 1.08

PANSA PL 1.47 1.22 1.10 1.10 1.34 1.53

ROMATSA RO 0.88 0.74 1.69 0.70 1.26 0.78

Skyguide CH 0.69 1.29 0.66 0.81 0.85 0.64

Slovenia Control SI 0.89 0.56 1.33 1.19 0.75 0.96

SMATSA RS/ME 1.33 0.94 2.07 0.68 1.95 1.17

UkSATSE UA 0.78 0.43 3.62 0.51 1.54 0.65

1.00 1.00 1.00 1.00 1.00 1.00Total European System

Performance ratiosPerformance ratios

ANSPs Country Financial cost‐effectiveness KPI indexes*

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Annex 3 – Performance ratios  124 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANSPs  for  which  a  given  component  makes  a  particularly  positive  contribution  to  its  cost‐effectiveness (more than 1.30) are highlighted in green – those where a given component makes a particularly low contribution (less than 1/1.30) are in orange.  

Some ANSPs more  than make up  for  a  relatively  low  contribution  from one  component by  a relatively  high  contribution  from  another  and,  as  a  result,  are more  cost‐effective  than  the average (cost‐effectiveness index greater than 1). 

On the left‐hand‐side the three ratios are multiplicative; the product of the ratios for each of the components equals  the performance ratio  for overall  financial cost‐effectiveness  (see  financial cost‐effectiveness  index).   The  following example  for Aena  illustrates  the  interpretation of  the performance ratios: 

0.85 Aena’s gate‐to‐gate ATM/CNS costs per composite flight‐hour are +18% higher (1/0.85 ‐1) than the European average. 

=   0.98  ATCO‐hour productivity is ‐2% lower than the European average. 

X   0.66 The ATCO employment costs per ATCO‐hour of Aena are +51% higher (1/0.66 ‐ 1) than the European average.  

X   1.31  Support cost ratio is ‐23% lower (1/1.31 ‐ 1) than the European average. 

On  the  right‐hand‐side,  the  two  complementary performance  ratios are normalised using  the European average (note that these ratios are neither multiplicative nor additive): 

0.65 Aena’s  ATCOs  in  OPS  employment  costs  per  composite  flight‐hour  are  +54%  higher(1/0.65 ‐ 1) than the European average, while 

0.98 the support costs per composite flight‐hour are +2% higher (1/0.98 ‐ 1) than the European average. 

  

the inverse ratio is used, since higher unit employment costs and higher support costs imply lower cost‐effectiveness. 

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Annex 4 – Traffic complexity and traffic variability indicators  125 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANNEX 4 – TRAFFIC COMPLEXITY AND TRAFFIC VARIABILITY INDICATORS 

    

Annex 4 ‐ Table 0.1: Traffic complexity indicators at ANSP level, 2012 

 

[1] [2] [3] [4][5] = 

[2]+[3]+[4]

[6] = 

[1]x[5]

ANSPs Adjusted density

Vertical interactions

Horizontal interactions

Speed interactions

Structural com

plexity

indicator

Aggregated complexity 

score

Skyguide 10.70 0.28 0.61 0.23 1.12 11.97

DFS 10.28 0.28 0.56 0.25 1.09 11.19

NATS (Continental) 9.81 0.37 0.44 0.30 1.11 10.92

Belgocontrol 7.36 0.41 0.56 0.45 1.42 10.45

MUAC 9.93 0.26 0.54 0.17 0.97 9.68

LVNL 9.80 0.18 0.43 0.36 0.97 9.47

Austro Control 8.23 0.19 0.51 0.20 0.91 7.48

ANS CR 8.54 0.15 0.53 0.19 0.87 7.43

Slovenia Control 9.21 0.12 0.54 0.11 0.77 7.08

DSNA 9.80 0.15 0.42 0.14 0.71 6.93

ENAV 5.20 0.27 0.59 0.18 1.04 5.41

SMATSA 8.58 0.04 0.49 0.07 0.60 5.14

LPS 6.92 0.10 0.48 0.15 0.73 5.08

DHMI 7.49 0.16 0.34 0.15 0.64 4.76

HungaroControl 7.18 0.07 0.45 0.13 0.65 4.67

Croatia Control 7.48 0.05 0.48 0.07 0.61 4.55

Aena 6.54 0.16 0.37 0.13 0.67 4.35

PANSA 4.74 0.14 0.52 0.24 0.90 4.26

NAVIAIR 3.49 0.18 0.57 0.21 0.96 3.36

ROMATSA 5.44 0.05 0.40 0.12 0.58 3.17

LFV 3.05 0.22 0.49 0.25 0.96 2.93

BULATSA 6.70 0.06 0.30 0.06 0.42 2.80

NATA Albania 6.28 0.05 0.35 0.04 0.45 2.80

DCAC Cyprus 4.36 0.14 0.36 0.11 0.61 2.67

M‐NAV 4.49 0.10 0.41 0.06 0.57 2.56

EANS 3.69 0.15 0.30 0.24 0.69 2.55

HCAA 4.31 0.10 0.38 0.08 0.56 2.41

LGS 3.23 0.09 0.46 0.18 0.73 2.34

Avinor (Continental) 2.12 0.29 0.48 0.26 1.04 2.20

NAV Portugal (Continental) 3.61 0.16 0.37 0.08 0.61 2.20

Oro Navigacija 3.08 0.07 0.43 0.19 0.69 2.13

UkSATSE 3.22 0.06 0.39 0.19 0.64 2.06

Finavia 1.76 0.27 0.35 0.38 1.01 1.78

IAA 4.18 0.07 0.23 0.11 0.40 1.68

MoldATSA 2.13 0.03 0.40 0.22 0.65 1.39

MATS 1.43 0.08 0.37 0.15 0.59 0.85

ARMATS 1.37 0.08 0.39 0.15 0.62 0.84

Average 7.31 0.20 0.46 0.18 0.84 6.16

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Annex 4 – Traffic complexity and traffic variability indicators  126 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

Annex 4 ‐ Table 0.2: Traffic complexity indicators at ACC level, 2012 

[1] [2] [3] [4][5] = 

[2]+[3]+[4]

[6] =    

[1]x[5] 

ANSPs ACC name Adjusted density

Vertical interactions

Horizontal interactions

Speed interactions

Structural complexity

Aggregated

 complexity 

score

NATS (Continental) London TC 25.1 0.46 0.52 0.31 1.29 32.5 148DFS Langen 10.2 0.39 0.55 0.39 1.33 13.5 175DFS Rhein 12.1 0.20 0.60 0.17 0.97 11.7 349Skyguide Zurich 9.5 0.31 0.60 0.26 1.17 11.1 284Skyguide Geneva 11.1 0.22 0.60 0.18 1.00 11.1 311Belgocontrol Brussels 7.4 0.41 0.56 0.45 1.42 10.5 178DFS Munchen 9.5 0.31 0.50 0.29 1.10 10.4 270MUAC Maastricht 9.9 0.26 0.54 0.17 0.97 9.7 343LVNL Amsterdam 9.8 0.18 0.43 0.36 0.97 9.5 167DSNA Paris 10.6 0.24 0.34 0.28 0.87 9.3 233DSNA Reims 11.0 0.19 0.48 0.15 0.82 9.1 334NATS (Continental) London AC 8.7 0.30 0.37 0.24 0.91 7.9 309ENAV Milano 5.4 0.45 0.63 0.39 1.47 7.9 213ANS CR Praha 8.6 0.14 0.53 0.18 0.86 7.4 326ENAV Padova 6.5 0.27 0.66 0.18 1.11 7.3 309Austro Control Wien 8.5 0.17 0.51 0.17 0.85 7.2 327Slovenia Control Ljubljana 9.2 0.12 0.54 0.11 0.77 7.1 324DSNA Bordeaux 10.8 0.11 0.39 0.08 0.58 6.2 338Aena Palma 6.6 0.24 0.40 0.27 0.91 6.0 166DSNA Brest 9.8 0.08 0.45 0.08 0.61 5.9 351IAA Dublin 5.3 0.30 0.40 0.42 1.12 5.9 163DSNA Marseille 8.3 0.16 0.42 0.11 0.70 5.8 322DFS Bremen 4.1 0.31 0.55 0.41 1.27 5.3 182NATS (Continental) Prestwick 4.4 0.34 0.44 0.42 1.20 5.2 258SMATSA Beograd 8.8 0.04 0.49 0.07 0.59 5.2 348LPS Bratislava 7.0 0.10 0.48 0.15 0.73 5.1 329Aena Barcelona 6.6 0.20 0.41 0.12 0.73 4.8 307HungaroControl Budapest 7.3 0.06 0.45 0.12 0.64 4.7 339ENAV Roma 5.1 0.23 0.54 0.13 0.91 4.6 311Croatia Control Zagreb 7.7 0.05 0.48 0.07 0.60 4.6 346Aena Madrid 7.4 0.10 0.35 0.07 0.52 3.9 338PANSA Warszawa 4.6 0.10 0.53 0.19 0.82 3.8 340DHMI Ankara 6.2 0.10 0.35 0.13 0.57 3.5 346DHMI Istanbul 5.8 0.18 0.24 0.13 0.55 3.2 297ROMATSA Bucuresti 5.5 0.05 0.40 0.12 0.58 3.2 342NAVIAIR Kobenhavn 3.3 0.17 0.57 0.19 0.93 3.1 320LFV Malmo 3.4 0.17 0.51 0.17 0.85 2.9 326BULATSA Sofia 6.8 0.06 0.30 0.06 0.41 2.8 348NATA Albania Tirana 6.3 0.05 0.35 0.04 0.45 2.8 342DCAC Cyprus Nicosia 4.4 0.14 0.36 0.11 0.61 2.7 314M‐NAV Skopje 4.6 0.10 0.41 0.06 0.57 2.6 329Aena Sevilla 4.5 0.17 0.31 0.09 0.57 2.6 311EANS Tallinn 3.7 0.15 0.30 0.24 0.69 2.6 309LFV Stockholm 2.1 0.35 0.41 0.39 1.16 2.4 244UkSATSE L'viv 3.1 0.02 0.52 0.22 0.76 2.4 348LGS Riga 3.2 0.09 0.46 0.18 0.73 2.3 323ENAV Brindisi 3.0 0.15 0.50 0.11 0.76 2.3 316HCAA Athinai+Macedonia 4.4 0.08 0.38 0.06 0.52 2.3 331NAV Portugal (Continental) Lisboa 3.7 0.16 0.37 0.07 0.60 2.2 324UkSATSE Simferopol 4.1 0.02 0.36 0.15 0.53 2.2 350Oro Navigacija Vilnius 3.1 0.07 0.43 0.19 0.69 2.1 312UkSATSE Kyiv 2.9 0.11 0.35 0.23 0.68 2.0 330Avinor (Continental) Oslo 2.0 0.27 0.41 0.20 0.88 1.8 273UkSATSE Dnipropetrovs'k 3.4 0.05 0.33 0.15 0.52 1.8 343Aena Canarias 2.6 0.17 0.26 0.13 0.56 1.5 294MoldATSA Chisinau 2.1 0.03 0.40 0.22 0.65 1.4 329Finavia Tampere 1.4 0.29 0.31 0.36 0.95 1.3 260IAA Shannon 4.1 0.04 0.21 0.07 0.32 1.3 346UkSATSE Odesa 2.0 0.04 0.44 0.14 0.63 1.3 337Avinor (Continental) Bodo 1.3 0.24 0.41 0.19 0.85 1.1 258Avinor (Continental) Stavanger 1.1 0.26 0.44 0.27 0.97 1.1 279ARMATS Yerevan 1.4 0.07 0.40 0.15 0.61 0.9 324MATS Malta 1.4 0.06 0.38 0.14 0.58 0.8 332

7.3 0.2 0.5 0.2 0.8 6.0 311European system average

Average used flight level

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Annex 4 – Traffic complexity and traffic variability indicators  127 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

Annex 4 ‐ Table 0.3: Traffic variability indicators at ANSP level, 2012 

   

ANSPs

Variability 

based on three‐

months 

periods (2012)

Peak month 

/ Average 

month 

(2012)

Peak week 

/ Average 

week 

(2012)

Aena 1.20 1.23 1.24

ANS CR 1.17 1.20 1.21

ARMATS 1.05 1.07 1.09

Austro Control 1.21 1.22 1.23

Avinor (Continental) 1.04 1.10 1.13

Belgocontrol 1.10 1.12 1.18

BULATSA 1.38 1.43 1.44

Croatia Control 1.40 1.46 1.47

DCAC Cyprus 1.16 1.20 1.26

DFS 1.11 1.13 1.14

DHMI 1.23 1.24 1.26

DSNA 1.17 1.20 1.21

EANS 1.11 1.15 1.16

ENAV 1.26 1.29 1.30

Finavia 1.06 1.08 1.12

HCAA 1.45 1.53 1.55

HungaroControl 1.30 1.35 1.36

IAA 1.12 1.15 1.17

LFV 1.05 1.09 1.15

LGS 1.13 1.16 1.18

LPS 1.33 1.38 1.39

LVNL 1.09 1.10 1.12

MATS 1.24 1.28 1.36

M‐NAV 1.54 1.61 1.67

MoldATSA 1.29 1.31 1.38

MUAC 1.10 1.12 1.13

NATA Albania 1.39 1.46 1.48

NATS (Continental) 1.12 1.14 1.15

NAV Portugal (Continental) 1.11 1.13 1.15

NAVIAIR 1.04 1.09 1.13

Oro Navigacija 1.13 1.15 1.16

PANSA 1.16 1.21 1.24

ROMATSA 1.30 1.35 1.36

Skyguide 1.13 1.15 1.17

Slovenia Control 1.34 1.39 1.41

SMATSA 1.38 1.43 1.44

UkSATSE 1.24 1.26 1.32

Traffic variability indicators

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Annex 4 – Traffic complexity and traffic variability indicators  128 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

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Annex 5 – Cost of capital reported by ANSPs  129 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANNEX 5 – COST OF CAPITAL REPORTED BY ANSPS 

ANSPs  Comments 

Aena Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 8.38% for en‐route ANS and 9.21% for terminal ANS. 

ANS CR Gross cost of capital computed as the product of an average rate of 7.0% and an asset base comprising the NBV of fixed assets and net current assets.  

ARMATS Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 12.0%. 

Austro Control Corresponds to the product of an asset base comprising the NBV of fixed assets (excluding assets under construction, land and financial assets) with an average rate of 4.5% for en‐route ANS and 1.49% for terminal ANS. 

Avinor Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets (only for en‐route) with a weighted average cost of capital of 7.6%. 

Belgocontrol Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets (only for en‐route) with an average rate of 5.73% for en‐route ANS and 3.0% for terminal ANS. 

BULATSA Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 7.0%. 

Croatia Control Corresponds to the product of the asset base comprising the NBV of fixed assets and current assets with an average rate of 5.2%. 

DCAC Cyprus Corresponds to the product of the asset base comprising the NBV of fixed assets and current assets with an average rate of 6.0%. 

DFS Corresponds to the product of an asset base with an average rate of 5.26% for en‐route ANS and 4.25% for terminal ANS. 

DHMİ Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 5.7%. 

DSNA Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 4.66% for en‐route ANS and 2.58% for terminal ANS. 

EANS Computed as the product of an asset base comprising the NBV of fixed assets with an average rate of 8.9%. 

ENAV Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 2.70% for en‐route ANS and 2.31% for terminal ANS. 

Finavia Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 3.7%. 

HCAA  Corresponds to the product of an asset base with an average rate of 3.2%. 

HungaroControl Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with a return on equity of 10.5% for en‐route ANS and 5.8% for terminal ANS. 

IAA Corresponds to the product of an asset base comprising the NBV of fixed assets with an average rate of 7.9%. 

LFV Corresponds to the product of an asset base comprising the NBV of fixed assets with an average rate of 5.4%. 

LGS Corresponds to the product of an asset base comprising the NBV of fixed assets and current assets with an average rate of 6.6%. 

LPS Corresponds to the product of an asset base comprising the NBV of fixed assets and current assets with an average rate of 6.3%. 

LVNL Corresponds to the product of an asset base comprising the NBV of fixed assets and current assets with an average rate of 4.5%. 

MATS Corresponds to the product of an asset base comprising the NBV of fixed assets and the net current assets with an average rate of 5.2%. 

M‐NAV Corresponds to the product of an asset base comprising the NBV of fixed assets with an average rate of 5.5%. 

MoldATSA Corresponds to the product of an asset base comprising the NBV of fixed assets and current assets with an average rate of 12.1%, plus a part of the capital expenditures spent during the year. 

MUAC Corresponds to the product of the actual interest paid by EUROCONTROL to the banks (0.6%) with the proportion of EUROCONTROL NBV assets belonging to MUAC. 

NATA Albania Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 4.3%. 

NATS Economic cost of capital computed as the product of the regulatory rate of return (6.76%) with the average regulatory asset base for en‐route ANS and with the average capital employed for terminal ANS. 

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Annex 5 – Cost of capital reported by ANSPs  130 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

NAV Portugal (FIR Lisboa) Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 6.76%. 

NAVIAIR Corresponds to the product of an asset base comprising the NBV of fixed assets and current assets with an average rate of 5.5%. 

Oro Navigacija Corresponds to the product of an asset base comprising the average NBV of fixed assets and average current assets (including “stocks, prepayments and contract in progress” and “amounts receivable within one year”) with an average rate of 3.0%. 

PANSA Corresponds to the product of an asset base comprising long‐term assets and net current assets with an average rate of 3.5% for en‐route ANS and 5.04% for terminal ANS. 

ROMATSA Corresponds to the product of an average rate of 8.0% with an asset base comprising the average NBV of fixed assets and average net current assets, excluding interest bearing accounts. 

Skyguide Corresponds to the product of an asset base comprising the NBV of fixed assets with an average WACC capped at 2.5%. 

Slovenia Control Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 6.0%. 

SMATSA Corresponds to the product of an asset base comprising the NBV of fixed assets and net current assets with an average rate of 9.57%.  

UkSATSE  Includes the amount of capital expenditure spent in 2012. 

Annex 5 ‐ Table 0.1: Comments on cost of capital reported by ANSPs, 2012 

 

 

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Annex 6 – Exchange rates, inflation rates and PPPs 2012 data  131 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANNEX 6 – EXCHANGE RATES, INFLATION RATES AND PURCHASING POWER PARITIES (PPPS) 2012 DATA 

ANSPs  Countries 2012

Exchange rate (1 €=) 

2012Inflation rate (%) 

2012 PPPs 

Comments 

Aena  Spain  1  2.4  0.91    

ANS CR  Czech Republic  25.1  3.5  17.70    

ARMATS  Armenia  515.3  2.5  253.77  PPPs from IMF database 

Austro Control  Austria  1  2.6  1.10    

Avinor (Continental)  Norway  7.5  0.4  11.67    

Belgocontrol  Belgium  1  2.6  1.11    

BULATSA  Bulgaria  2.0  2.4  0.88    

Croatia Control  Croatia  7.5  3.4  4.92    

DCAC Cyprus  Cyprus  1  3.1  0.88    

DFS  Germany  1  2.1  1.03    

DHMI  Turkey  2.3  9.0  1.37    

DSNA  France  1  2.2  1.12    

EANS  Estonia  1  4.2  0.71    

ENAV  Italy  1  3.3  1.00    

Finavia  Finland  1  3.2  1.21    

HCAA  Greece  1  1.0  0.89    

HungaroControl  Hungary  288.9  5.7  166.34    

IAA  Ireland  1  1.9  1.09    

LFV  Sweden  8.7  0.9  11.58    

LGS  Latvia  0.7  2.3  0.66    

LPS  Slovak Republic  1  3.7  0.68    

LVNL  Netherlands  1  2.8  1.10    

MATS  Malta  1  3.2  0.75    

M‐NAV  F.Y.R. Macedonia  61.2  3.3  24.60    

MoldATSA  Moldova  15.5  4.6  9.04  PPPs from IMF database 

MUAC     1  2.8  1.10 Netherlands  PPPs  and  inflation rate used for MUAC 

NATA Albania  Albania  139.8  2.0  61.28    

NATS (Continental)  United Kingdom  0.8  2.8  0.92    

NAV Portugal  (Continental) 

Portugal  1  2.8  0.81    

NAVIAIR  Denmark  7.4  2.4  10.16    

Oro Navigacija  Lithuania  3.5  3.2  2.08    

PANSA  Poland  4.2  3.7  2.42    

ROMATSA  Romania  4.5  3.4  2.16    

Skyguide  Switzerland  1.2  ‐0.7  1.85    

Slovenia Control  Slovenia  1  2.8  0.80    

SMATSA Serbia and Montenegro 

113.0  7.3  51.46 Data  for  Serbia  only  since  ACE data is provided in Serbian Dinar 

UkSATSE  Ukraine  10.3  0.6  5.24  PPPs from IMF database 

Annex 6 ‐ Table 0.1: 2012 Exchange rates, inflation rates and PPPs data 

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Annex 6 – Exchange rates, inflation rates and PPPs 2012 data  132 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

Presentation and comparison of historical series of financial data from different countries poses problems, especially when different currencies are involved, and inflation rates differ.  There is a danger that time‐series comparisons can be distorted by transient variations in exchange rates. 

For this reason, the following approach has been adopted in this Report for allowing for inflation and exchange rate variation.  The financial elements of performance are assessed, for each year, in national currency.  They are then converted to national currency in 2012 prices using national inflation rates.  Finally, for comparison purposes in 2012, all national currencies are converted to Euros using the 2012 exchange rate. 

This approach has the virtue that an ANSP’s performance time series is not distorted by transient changes  in  exchange  rates  over  the  period.    It  does mean,  however,  that  the  performance figures for any ANSP in a given year prior to 2011 are not the same as the figures in that year’s ACE report, and cannot legitimately be compared with another ANSP’s figures for the same year.  Cross‐sectional comparison using the figures in this report is only appropriate for 2012 data. 

The exchange rates used in this Report to convert the 2012 data in Euros are those provided by the ANSPs in their ACE data submission. 

The historical inflation figures used in this analysis were obtained from EUROSTAT30 or from the International Monetary Fund31 when  the  information was not available  in EUROSTAT website.  For  the projections  (2013‐2017),  the ANSPs’ own assumptions concerning  inflation  rates were used.  

Purchasing  Power  Parities  (PPPs)  are  currency  conversion  rates  that  are  applied  to  convert economic  indicators  in national  currency  to  an  artificial  common  currency  (Purchasing Power Standard  (PPS)  for  EUROSTAT  statistics).    The  PPPs  data  used  to  adjust most  of  the  ANSPs employment costs in Chapter 2 of this report was extracted from EUROSTAT. 

For  three  countries  (Armenia,  Moldova  and  Ukraine),  PPP  data  was  not  available  in  the EUROSTAT database.  In these cases, the IMF database was used.  Since in the IMF database, the PPPs are expressed in local currency per international Dollar rather than PPS, an adjustment has been made so  that  the  figures used  for Armenia, MoldATSA and UkSATSE are as consistent as possible  with  the  data  used  for  the  rest  of  the  ANSPs.    The  assumption  underlying  this adjustment  is  that  the  difference  in  PPPs  between  two  countries  shall  be  the  same  in  the EUROSTAT and in the IMF databases.   

According  to  the  IMF database,  there  is a  factor of 4.68 between  the PPPs  for Ukraine  (4.248 UAH  per  international  dollar  in  2012)  and  the  PPPs  for  France  (0.908  Euro  per  international Dollar).  This factor is applied to the PPPs for France as disclosed in the EUROSTAT database (i.e. 1.12) to express the PPPs for Ukraine in PPS (5.24 = 1.12 × 4.68). A similar methodology is used to express Moldova and Armenia PPPs in PPS. 

30 Latest EUROSTAT database available at: http://epp.eurostat.ec.europa.eu/portal/page/portal/eurostat/home 31 IMF April 2014 database available at: http://www.imf.org/external/pubs/ft/weo/2014/01/weodata/index.aspx. 

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Annex 7 – Key data 

133 

ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANNEX

 7 – KEY

 DATA

 

 

Annex 7 ‐ Tab

le 0.1: B

reakdown of total A

NS revenues (en‐route, term

inal and gate‐to‐gate), 2012 

ANSPs

Income from charges 

Income for airport operator

Income received from other 

States for delegation of ANS

Income from the military

Income in respect of exempted 

flights

Other income from domestic 

government

Financial income

Other income

Exceptional revenue item

Total revenues

Income from charges 

Income for airport operator

Income received from other 

States for delegation of ANS

Income from the military

Income in respect of exempted 

flights

Other income from domestic 

government

Financial income

Other income

Exceptional revenue item

Total revenues

Income from charges 

Income for airport operator

Income received from other 

States for delegation of ANS

Income from the military

Income in respect of exempted 

flights

Other income from domestic 

government

Financial income

Other income

Exceptional revenue item

Total revenues

Aena

691 675

00

010 876

6 965

493

25 551

407

735

 967

18 388

184

 998

00

00

104

13 875

148

217 513

710

 063

184 998

00

10 876

6 965

596

39 426

555

953

 480

ANS CR

101 388

00

0355

1 092

00

0102

 834

20 278

00

044

00

00

20 321

121

 666

00

0398

1 092

00

0123

 155

ARMATS

4 146

00

04

33

00

04 183

3 900

00

00

00

00

3 900

8 046

00

04

330

00

8 084

Austro Control

172 197

00

0363

1 804

916

00

175

 280

38 119

00

00

0510

00

38 629

210

 316

00

0363

1 804

1 426

00

213

 909

Avinor (Continental)

108 986

00

00

00

00

108

 986

0103

 618

00

00

04 115

0107 733

108

 986

103 618

00

00

04 115

0216

 720

Belgocontrol

163 033

00

00

10 847

114

4 370

20178

 384

25 871

00

00

062

4 733

13

30 679

188

 904

00

00

10 847

176

9 102

33209

 063

BULATSA

73 229

00

00

560

00

073

 789

8 033

00

00

01 559

797

010 389

81 262

00

00

560

1 559

797

084

 178

Croatia Control

59 595

07 176

00

00

00

66 772

7 917

00

00

00

00

7 917

67 513

07 176

00

00

00

74 689

DCAC Cyprus

47 530

00

00

00

00

47 530

00

00

07 647

00

07 647

47 530

00

00

7 647

00

055

 177

DFS

753 373

00

00

051 950

00

805

 323

218 257

00

00

015 050

00

233 308

971

 630

00

00

067

 001

00

1 038

 630

DHMI

290 187

00

04 932

2 433

00

0297

 551

100 487

00

00

00

00

100 487

390

 674

00

04 932

2 433

00

0398

 039

DSN

A1 118 959

00

018 000

00

12 433

01 149

 392

236 529

00

044

 263

00

3 298

0284 090

1 355

 488

00

062

 263

00

15 730

01 433

 482

EANS

16 284

00

00

00

00

16 284

1 472

00

00

00

00

1 472

17 756

00

00

00

00

17 756

ENAV

567 621

00

012 340

23 439

07 752

500

611

 652

118 210

00

019

 255

23 106

01 606

116

162 293

685

 830

00

031

 595

46 545

09 359

616

773

 945

Finavia

39 285

00

346

0440

00

040

 071

16 454

00

00

205

01 288

017 947

55 739

00

346

0645

01 288

058

 018

HCAA

155 627

00

00

00

00

155

 627

9 724

00

00

12 073

00

021 797

165

 351

00

00

12 073

00

0177

 423

HungaroC

ontrol

84 363

00

01 536

769

4 857

2 093

093

 617

15 891

00

058

0915

308

017 172

100

 254

00

01 593

769

5 771

2 401

0110

 789

IAA

112 900

00

01 713

0305

00

114

 918

20 771

00

00

0174

00

20 945

133

 671

00

01 713

0479

00

135

 863

LFV

221 142

01 063

0950

05 155

00

228

 309

18 625

14 093

00

00

329

00

33 047

239

 767

14 093

1 063

0950

05 484

00

261

 356

LGS

21 110

00

00

06

201

021

 316

2 817

00

00

04

1 005

03 826

23 927

00

00

010

1 205

025

 142

LPS

55 269

00

705

1 154

431

941 075

858

 736

4 241

00

0104

010

113

14 469

59 510

00

705

1 258

431

104

1 188

963

 205

LVNL

169 707

00

00

8 258

38899

0178

 902

53 600

00

00

016

729

054 345

223

 307

00

00

8 258

54

1 628

0233

 247

MATS

16 387

00

00

00

00

16 387

00

00

02 132

00

02 132

16 387

00

00

2 132

00

018

 519

M‐NAV

9 007

00

00

027

00

9 034

847

00

40

00

00

851

9 854

00

40

027

00

9 885

MoldA

TSA

8 693

00

00

56

50

08 754

1 934

00

00

00

00

1 934

10 627

00

00

565

00

10 689

MUAC

n/appl

n/appl

n/appl

n/appl

n/appl

n/appl

n/appl

n/appl

n/appl

n/appl

NATA Albania

19 212

00

00

0147

215

019

  575

1 105

00

00

026

38

01 169

20 317

00

00

0173

253

020

 743

NATS (Continental)

714 080

00

00

03 942

0‐2 005

716

 017

13 718

207

 730

00

00

1 221

00

222 669

727

 798

207 730

00

00

5 164

0‐2 005

938

 687

NAV Portugal (Continental)

90 390

00

00

1 084

02 625

094

 099

22 317

00

00

00

961

023 278

112

 707

00

00

1 084

03 587

0117

 377

NAVIAIR

85 520

00

01 631

072

1 361

088

 585

28 501

3 010

00

92

09

25

031 638

114

 022

3 010

00

1 724

081

1 386

0120

 223

Oro navigacija

20 322

00

172

700

78191

020

 834

3 987

00

34184

016

38

04  260

24 310

00

206

254

094

230

025

 094

PANSA

141 877

00

0677

0235

697

0143

 487

27 683

00

0646

046

135

028 511

169

 560

00

01 323

0281

833

0171

 997

ROMATSA

140 947

00

03 268

1 246

3 204

338

18 263

167

 266

14 208

00

00

02

00

14 210

155

 155

00

03 268

1 246

3 206

338

18 263

181

 477

Skyguide

140 659

041 831

00

35 107

117

2 421

0220

 134

83 799

00

00

21 102

434 063

0109 007

224

 457

041 831

00

56 209

160

6 484

0329

 141

Slovenia Control

30 107

00

0104

016

195

568

30 990

2 862

110

0212

36

00

326

03 546

32 969

110

0212

140

016

521

568

34 537

SMATSA

62 747

07 188

00

03 899

00

73 833

4 884

00

00

0821

02 755

8 460

67 631

07 188

00

04 720

02 755

82 293

UkSATSE

208 065

00

00

00

00

208

 065

38 337

00

00

00

00

38 337

246

 402

00

00

00

00

246

 402

En‐route ANS revenues (in €'000)

Terminal A

NS reven

ues (in €'000)

Gate‐to‐gate ANS revenues (in €'000)

Page 148: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Annex 7 – Key data 

134 

ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

Annex 7 ‐ Tab

le 0.2: B

reakdown of total A

NS costs (en‐route, term

inal and gate‐to‐gate), 2012 

ANSPs

ATM/CNS provision costs

MET costs

Payment for regulatory and 

supervisory services

Payment ot the State for 

provision of other services

Eurocontrol costs

Payments for delegation of 

ANS

Irrecoverable value added 

tax (VAT)

Total costs

ATM/CNS provision costs

MET costs

Payment for regulatory and 

supervisory services

Payment ot the State for 

provision of other services

Eurocontrol costs

Payments for delegation of 

ANS

Irrecoverable value added 

tax (VAT)

Total costs

ATM/CNS provision costs

MET costs

Payment for regulatory and 

supervisory services

Payment ot the State for 

provision of other services

Eurocontrol costs

Payments for delegation of 

ANS

Irrecoverable value added 

tax (VAT)

Total costs

Aena

660 685

35 085

7 544

15 880

51 843

00

771 037

236 378

00

00

00

236

 378

897

 063

35 085

7 544

15 880

51 843

00

1 007 415

ANS CR

93 034

2 219

386

06 677

00

102 316

22 269

606

72

00

00

22 947

115

 303

2 825

458

06 677

00

125 263

ARMATS

4 291

00

0287

00

4 577

3 751

00

00

00

3 751

8 041

00

0287

00

8 328

Austro Control

149 247

16 716

458

011 460

00

177 881

33 524

3 565

110

00

00

37 199

182

 771

20 281

568

011 460

00

215 080

Avinor (Continental)

93 237

0318

07 347

00

100 902

113 846

0562

00

00

114

 408

207

 082

0880

07 347

00

215 310

Belgocontrol

97 674

7 309

1 334

011 622

44 592

0162 531

52 816

4 141

716

00

00

57 673

150

 490

11 450

2 050

011 622

44 592

0220 204

BULATSA

63 849

5 304

472

04 175

02

73 801

10 099

1 438

150

00

00

11 687

73 948

6 742

622

04 175

02

85 488

Croatia Control

69 272

4 303

00

00

073 575

8 887

00

00

00

8 887

78 159

4 303

00

00

082 462

DCAC Cyprus

33 204

4 101

8 053

02 488

00

47 846

4 777

876

1 995

00

00

7 647

37 981

4 976

10 048

02 488

00

55 493

DFS

827 762

32 647

00

00

0860 409

227 429

8 064

694

00

00

236

 187

1 055 191

40 711

694

00

00

1 096 596

DHMI

269 333

22 294

2 527

018 107

00

312 261

83 078

00

00

00

83 078

352

 411

22 294

2 527

018 107

00

395 339

DSN

A926 092

62 782

7 300

079 661

48 731

36 699

1 161 264

238 530

23 846

1 714

00

09 991

274

 081

1 164 622

86 628

9 013

079 661

48 731

46 690

1 435 345

EANS

12 170

109

00

00

012 279

1 403

88

00

00

01 491

13 573

197

00

00

013 770

ENAV

525 795

37 539

3 158

048 588

00

615 080

112 579

14 114

595

00

00

127

 288

638

 374

51 653

3 753

048 588

00

742 368

Finavia

37 409

3 115

179

00

213

040 916

25 643

3 262

560

00

00

29 465

63 052

6 377

739

00

213

070 381

HCAA

135 113

8 581

00

11 071

00

154 765

19 183

208

303

00

00

19 694

154

 296

8 789

303

011 071

00

174 458

HungaroControl

75 691

2 596

1 487

05 489

00

85 263

15 633

419

243

00

00

16 295

91 324

3 014

1 731

05 489

00

101 558

IAA

91 989

6 541

1 636

2 216

7 595

00

109 977

20 892

1 635

327

309

00

023

 163

112

 881

8 176

1 963

2 525

7 595

00

133 140

LFV

210 480

7 769

463

00

00

218 712

34 952

0226

00

00

35 178

245

 432

7 769

689

00

00

253 890

LGS

16 917

824

1 059

01 197

00

19 996

5 316

504

353

00

00

6 172

22 232

1 328

1 411

01 197

00

26 168

LPS

50 511

1 549

1 083

03 212

00

56 355

5 226

607

45

00

00

5 878

55 738

2 156

1 128

03 212

00

62 234

LVNL

113 648

7 368

1 734

015 903

31 889

‐4 950

165 592

49 812

1 611

00

00

‐2 260

49 163

163

 460

8 979

1 734

015 903

31 889

‐7 210

214 755

MATS

11 290

0449

0704

00

12 444

2 214

00

00

00

2 214

13 504

0449

0704

00

14 658

M‐NAV

8 318

687

100

00

00

9 105

1 070

96

25

00

00

1 191

9 389

782

125

00

00

10 296

MoldATSA

7 204

688

79

0414

00

8 385

1 941

352

39

00

00

2 331

9 145

1 039

118

0414

00

10 716

MUAC

141 228

00

00

07

141 235

n/appl

n/appl

n/appln/appln/appl

n/appl

n/appl

n/appl

141

 228

00

00

07

141 235

NATA Albania

17 612

392

719

0854

00

19 577

3 322

131

00

00

03 453

20 934

523

719

0854

00

23 030

NATS (Continental)

583 338

35 309

00

784

0589 433

177 036

23

3 422

00

00

180

 482

760

 374

26

8 731

00

784

0769 915

NAV Portugal (Continental)

100 440

5 161

620

3 987

7 854

00

118 061

26 819

00

00

00

26 819

127

 260

5 161

620

3 987

7 854

00

144 880

NAVIAIR

81 481

01 381

00

00

82 862

31 622

00

00

00

31 622

113

 103

01 381

00

00

114 484

Oro navigacija

19 335

513

307

01 244

00

21 400

3 867

80

64

00

00

4 010

23 202

593

371

01 244

00

25 410

PANSA

125 702

4 104

1 458

08 579

740

0140 582

21 542

3 390

1 135

00

00

26 067

147

 243

7 494

2 593

08 579

740

0166 649

ROMATSA

140 030

7 243

2 864

08 697

00

158 834

25 061

1 347

96

00

00

26 503

165

 091

8 590

2 960

08 697

00

185 338

Skyguide

194 519

9 516

00

9 673

00

213 708

98 211

4 440

00

0207

0102

 859

292

 730

13 956

00

9 673

207

0316 566

Slovenia Control

24 452

1 241

441

01 468

00

27 603

3 714

499

78

00

00

4 291

28 166

1 740

519

01 468

00

31 894

SMATSA

62 412

4 566

00

3 296

00

70 273

13 008

841

00

00

013

 850

75 420

5 407

00

3 296

00

84 123

UkSATSE

195 991

2 533

1 933

08 678

00

209 136

52 621

0473

00

00

53 093

248

 611

2 533

2 406

08 678

00

262 229

En‐route ANS costs (in €'000)

Term

inal ANS costs (in €'000)

Gate‐to‐gate ANS costs (in €'000)

Page 149: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Annex 7 – Key data 

135 

ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

Annex 7 ‐ Tab

le 0.3: B

reakdown of ATM/CNS provision costs (en‐route, term

inal and gate‐to‐gate), 2012 

ANSPs

Staff costs

Non‐staff operating costs

Depreciation costs

Cost of capital 

Exceptional items

ATM/CNS provision costs

Staff costs

Non‐staff operating costs

Depreciation costs

Cost of capital 

Exceptional items

ATM/CNS provision costs

Staff costs

Non‐staff operating costs

Depreciation costs

Cost of capital 

Exceptional items

ATM/CNS provision costs

Aena

404

 694

87 925

106

 353

55 687

6 026

660 685

179 942

23 128

20 105

11 295

1 907

236

 378

584 636

111 053

126 459

66 982

7 933

897 063

ANS CR

51 985

14 226

17 234

9 589

093 034

14 461

2 924

3 060

1 825

022

 269

66 446

17 150

20 294

11 414

0115 303

ARMATS

2 315

857

500

619

04 291

1 958

784

426

583

03 751

4 273

1 641

926

1 202

08 041

Austro Control

109

 151

20 491

15 599

4 006

0149 247

23  181

4 091

5 781

471

033

 524

132 332

24 582

21 380

4 477

0182 771

Avinor (Continental)

66 929

15 909

6 031

4 368

093 237

86 689

21 672

4 381

1 103

0113

 846

153 618

37 581

10 412

5 471

0207 082

Belgocontrol

70 957

9 585

11 198

5 915

1897 674

40 001

4 475

6 858

1 479

352

 816

110 958

14 060

18 056

7 394

22150 490

BULATSA

41 104

6 665

8 914

7 166

063 849

7 330

1 094

1 161

515

010

 099

48 433

7 759

10 075

7 681

073

 948

Croatia Control

44 570

11 716

8 962

4 024

069 272

5 756

944

1 144

1 043

08 887

50 326

12 660

10 105

5 067

078

 159

DCAC Cyprus

13 020

13 095

4 840

2 249

033 204

2 220

1 512

664

380

04 777

15 241

14 607

5 504

2 629

037

 981

DFS

568

 999

84 246

74 016

66 944

33 556

827 762

153 434

31 336

18 909

13 989

9 760

227

 429

722 434

115 582

92 926

80 933

43 316

1 055 191

DHMI

129

 035

81 295

28 306

30 697

0269 333

39 064

22 414

14 560

7 040

083

 078

168 099

103 709

42 866

37 738

0352 411

DSN

A630

 693

176 582

86 941

31 876

0926 092

162 302

47 158

24 189

4 882

0238

 530

792 995

223 740

111 130

36 758

01 164 622

EANS

7 183

2 621

1 438

927

012 170

381

247

371

405

01 403

7 564

2 868

1 809

1 332

013

 573

ENAV

290

 209

109 538

97 326

28 090

632

525  795

53 539

29 419

24 732

4 652

238

112

 579

343 748

138 957

122 057

32 742

871

638 374

Finavia

23 240

8 863

4 203

1 103

037 409

16 678

5 407

2 834

724

025

 643

39 918

14 270

7 037

1 827

063

 052

HCAA

104

 772

20 026

6 907

3 409

0135 113

13 174

3 978

1 266

765

019

 183

117 946

24 004

8 173

4 174

0154 296

HungaroControl

42 365

22 525

8 141

2 660

075 691

10 455

3 212

1 430

536

015

 633

52 820

25 737

9 572

3 196

091

 324

IAA

55 107

20 364

9 995

6 523

091 989

9 569

4 164

4 390

2 769

020

 892

64 676

24 528

14 385

9 292

0112 881

LFV

109

 257

46 732

16 772

4 246

33 472

210 480

30 200

4 752

00

034

 952

139 458

51 484

16 772

4 246

33 472

245 432

LGS

9 842

2 723

3 172

1 180

016 917

2 782

542

1 467

525

05 316

12 624

3 265

4 639

1 705

022

 232

LPS

27 745

13  043

6 512

3 211

050 511

3 219

982

686

339

05 226

30 964

14 025

7 198

3 551

055

 738

LVNL

81 242

22 673

6 706

3 027

0113 648

35 609

9 937

2 939

1 327

049

 812

116 851

32 610

9 645

4 354

0163 460

MATS

4 570

4 740

1 400

581

011 290

1 202

505

267

240

02 214

5 772

5 245

1 666

821

013

 504

M‐NAV

6 470

948

564

337

08 318

783

185

7230

01 070

7 253

1 132

636

367

09 389

MoldA

TSA

3 483

1 598

855

1 268

07 204

743

490

339

368

01 941

4 227

2 088

1 194

1 636

09 145

MUAC

118

 067

12 791

9 669

701

0141 228

n/appl

n/appl

n/appl

n/appl

n/appl

n/appl

118 067

12 791

9 669

701

0141 228

NATA

 Albania

4 641

6 639

3 877

2 455

017 612

2 116

754

289

163

03 322

6 757

7 393

4 166

2 617

020

 934

NATS (Continental)

302

 003

94 565

97 169

84 012

5 589

583 338

123 849

44 337

5 706

3 229

‐85

177

 036

425 852

138 902

102 874

87 242

5 504

760 374

NAV Portugal (Continental)

85 550

7 165

5 202

2 523

0100 440

23 345

1 205

1 675

595

026

 819

108 895

8 370

6 877

3 118

0127 260

NAVIAIR

49 690

12 256

11 461

8 074

081 481

20 506

4 301

2 262

4 553

031

 622

70 196

16 557

13 723

12 627

0113 103

Oro navigacija

11 034

3 733

3 605

962

019 335

2 057

744

842

225

03 867

13 091

4 477

4 447

1 187

023

 202

PANSA

95 065

17 085

9 144

4 408

0125 702

16 065

2 805

1 537

1 135

021

 542

111 130

19 889

10 681

5 543

0147 243

ROMATSA

78 702

16 084

8 931

10 717

25 596

140 030

15 982

4 112

1 230

1 476

2 260

25 061

94 684

20 197

10 161

12 193

27 857

165 091

Skyguide

137

 934

21 367

30 347

4 766

106

194 519

70 711

11 728

13 523

2 190

5898

 211

208 645

33 095

43 870

6 956

164

292 730

Slovenia Control

16 876

3 830

1 524

1 643

579

24 452

2 691

270

9745

611

3 714

19 567

4 100

1 621

1 688

1 190

28 166

SMATSA

32 557

13 911

7 337

8 473

134

62 412

6 421

2 660

1 631

2 268

2813

 008

38 978

16 571

8 968

10 741

161

75 420

UkSATSE

109

 867

26 991

13 096

45 937

100

195 991

30 826

6 930

3 385

11 446

3352

 621

140 693

33 920

16 481

57 383

133

248 611

Total

3 940

 924

1 035 402

734

 245

454 374

105 809

6 270 754

1 209

 241

305

 197

174

 209

84 611

14 814

1 788

  072

5 150 165

1 340

 599

908 454

538 985

120 623

8 058 826

En‐route ATM/CNS costs (in €'000)

Term

inal A

TM/CNS costs (in €'000)

Gate‐to‐gate ATM/CNS costs (in €'000)

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Annex 7 – Key data 

136 

ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

Annex 7 ‐ Tab

le 0.4: B

alan

ce Sheet data at ANSP

 level, 2012 

ANSPs

NBV fixed assets in operation

NBV fixed assets under 

construction

Long‐term financial assets

Current assets

Total assets

Capital and reserves

Long‐term liabilities

Current liabilities

Total liabilities

Aena

663 063

176 912

133

 422

237 712

1 211 109

582 246

240

 443

388 420

1 211 109

ANS CR

118 869

20 090

11 573

58 666

209 198

186 641

10 752

11 804

209 198

ARMATS

9 036

985

182 225

12 265

10 165

867

1 234

12 265

Austro Control

202 137

36 852

31 092

85 373

355 454

73 555

215

 433

66 466

355 454

Avinor (Continental)

82 527

17 048

00

99 575

Belgocontrol

143 682

7 210

487

82 234

233 613

147 732

25 926

59  955

233 613

BULATSA

88 736

4 851

1 292

91 971

186 851

150 630

10 026

26 195

186 851

Croatia Control

48 092

34 685

5 444

29 441

117 662

60 044

42 140

15 479

117 662

DCAC Cyprus

21 610

7 713

016 228

45 551

22 726

22 825

045 551

DFS

692 307

53 253

176

 635

910 904

1 833 099

623 148

988

 511

221 440

1 833 099

DHMI

530 195

100 457

1 141

55 937

687 730

622 668

24 574

40 488

687  730

DSN

A590 802

247 557

00

838 359

EANS

17 985

36

07 974

25 995

14 801

8 121

3 074

25 996

ENAV

845 731

477 093

114

 699

699 902

2 137 425

1 288 897

231

 941

616 587

2 137 425

Finavia

48 715

4 485

033 677

86 877

39 790

23 370

23 718

86 877

HCAA

130 469

00

0130 469

HungaroControl

73 304

1 056

13 427

65 031

152 818

83 081

48 742

20 995

152 818

IAA

85 504

6 575

0121 064

213 143

49 763

127

  489

35 891

213 143

LFV

116 095

42 989

83 105

358 284

600 474

67 358

477

 252

55 863

600 474

LGS

16 315

5 363

118 893

30 582

26 833

269

3 480

30 582

LPS

61 111

2 213

035 676

99 000

62 747

26 105

10 148

99 000

LVNL

78 394

28 169

038 621

145 184

‐5 201

114

 609

35 776

145 184

MATS

5 194

1 508

09 737

16 438

5 119

7 449

3 870

16 438

M‐NAV

7 301

61

06 822

14 184

12  385

1 028

771

14 184

MoldATSA

7 322

1 379

446 091

14 836

14 225

0610

14 836

MUAC

68 623

6 585

045 466

120 675

075

 208

45 466

120 675

NATA Albania

40 829

2 012

7319 124

62 039

40 605

20 859

575

62 039

NATS (Continental)

839 321

273 814

487

 443

590 489

2 191 066

815 707

1 023

 388

351 971

2 191 066

NAV Portugal (Continental)

56 074

9 441

89 822

133 597

288 933

85 131

146

 821

56 981

288 933

NAVIAIR

150 814

9 398

1171 453

231 675

106 456

79 219

46 001

231 675

Oro navigacija

30 584

3 068

2 027

13 643

49 322

45 047

2 287

1 987

49 322

PANSA

134 437

16 373

14 557

77 216

242 584

160 520

27 147

54 917

242 584

ROMATSA

131 432

10 401

943

128 558

271 334

193 446

59 652

18 236

271 334

Skyguide

263 681

40 113

60 984

142 694

507 472

269 861

165

 786

71 824

507 472

Slovenia Control

8 656

26 782

327

3  957

39 721

8 286

18 799

12 636

39 721

SMATSA

112 945

7 989

031 699

152 633

80 753

51 923

19 957

152 633

UkSATSE

196 181

70 137

3 871

102 891

373 079

340 800

6 165

26 114

373 079

Total

6 718 070

1 754 655

1 232

 448

4 323 249

14 028 422

6 285 964

4 325

 127

2 348 930

12 960 021

ANSP BALA

NCE SHEET in

 (€'000)

Page 151: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Annex 7 – Key data 

137 

ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

Annex 7 ‐ Tab

le 0.5: Total staff and ATCOs in OPS data, 2012 

ANSPs

ATCOs in OPS

ATCOs on other duties

Ab‐initio trainees

On‐the‐job trainees

ATC assistants

OPS support (non‐ATCO)

Technical support staff for 

operational maintenance

Technical support staff for 

planning & development

Administration

Staff for ancillary services

Other

Total staff

ACC ATCOs in OPS

ACC ATCO‐hours on duty

APPs+TWRs ATCOs in OPS

APPs+TWRs ATCO‐hours on 

duty

Employment costs for 

ATCOs in OPS (€'000)

Aena

1 810

292

00

196

53568

395

533

25130

4 002

1 064

1 280 888

746

918 546

351 136

ANS CR

197

1711

1796

42118

29267

3270

896

93138 942

104

155 646

23 831

ARMATS

700

148

1915

166

054

2887

461

2232

 296

4870

 464

1 098

Austro Control

287

2247

2335

73108

9887

107

0887

123

158 670

164

240 096

63 642

Avinor (Continental)

401

8625

30139

0173

2535

3117

961

157

244 444

244

385 624

82 360

Belgocontrol

221

282

150

64186

31156

9060

853

85112 880

136

191 488

41 029

BULATSA

234

350

542

37403

8170

115

761 125

102

130 356

132

171 072

16 721

Croatia Control

230

2314

1043

25106

24150

118

0743

90120 060

140

200 620

26 071

DCAC Cyprus

8410

00

390

00

3527

0195

57114 057

2755

 944

11 257

DFS

1 717

132

206

215

385

550

941

527

468

110

367

5 618

1 320

1 383 430

397

469 254

319 500

DHMI

977

3955

3635

265

1 320

171 102

453

1 108

5 407

475

723 900

502

620 472

65 618

DSN

A2 766

397

184

227

117

1 091

1 318

409

1 174

243

07 926

1 417

1 782 453

1 349

1 696 915

338 384

EANS

4619

00

51

2811

2026

0156

2440

 128

2236

 754

4 102

ENAV

1 439

164

4450

2316

110

103

527

374

117

2 967

903

1 169 149

536

744 800

206 097

Finavia

192

320

119

072

1036

680

429

5377

 098

139

209 776

20 984

HCAA

480

110

00

048

470

8890

0500

1 786

215

316 050

265

389 550

55 688

HungaroControl

166

811

1135

50131

23180

6629

710

89143 178

77121 438

23 569

IAA

204

3332

2223

2235

2074

151

481

141

214 743

6396

 579

32 196

LFV

509

820

2533

128

8434

137

310

1 063

229

380 140

280

448 560

78 751

LGS

810

122

038

105

294

271

362

5670

 616

2532

 075

4  071

LPS

9425

36

4722

116

11117

290

469

4969

 677

4570

 612

11 109

LVNL

198

3121

2961

153

115

81179

150

885

68106 569

131

205 877

50 869

MATS

480

80

00

400

2418

7145

3272

 000

1631

 936

2 557

M‐NAV

6121

09

88

450

4750

24273

3853

 770

2332

 545

2 801

MoldATSA

578

13

52

687

5448

69322

3552

 710

2233

 198

1 234

MUAC

247

3427

352

87132

056

08

646

247

288 523n/appl

n/appl

56 779

NATA

 Albania

566

07

70

820

7136

44309

3960

 216

1727

 880

2 495

NATS (Continental)

1 423

271

6428

435

330

841

199

822

130

4 426

928

1 155 727

496

617 754

212 448

NAV Portugal (Continental)

214

400

326

6189

65170

4310

721

88156 640

126

230 580

58 788

NAVIAIR

195

802

12106

37104

3786

150

673

86129 657

109

164 399

28 395

Oro navigacija

8511

00

024

668

7528

0296

3351

 978

5280

 633

5 170

PANSA

442

736

3189

267

341

64325

110

01 712

128

140 890

314

359 875

48 435

ROMATSA

441

978

210

0366

0390

196

01 519

221

270 283

220

282 920

34 671

Skyguide

362

6221

5697

219

132

150

195

6917

1 378

221

277 812

141

166 526

71 482

Slovenia Control

8914

01

115

2710

3325

0215

5071

 576

3853

 983

10 020

SMATSA

246

6012

2933

30103

106

82154

0855

155

189 720

91111 384

15 429

UkSATSE

994

347

055

104

126

2 787

39748

221

710

6 131

577

718 365

417

572 958

37 839

Total

17 362

2 642

860

990

2 364

3 890

11 896

2 630

8 864

3 055

3 451

58 003

9 709

12 499 592

7 653

10 298

 734

2 416 625

Page 152: REPORT COMMISSIONED BY THE PERFORMANCE REVIEW … · ACE 2012 Benchmarking Report with 2013‐2017 outlook BACKGROUND This Report has been commissioned by the Performance Review Commission

Annex 7 – Key data 

138 

ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

Annex 7 ‐ Tab

le 0.6: O

perational data (ANSP

 and State level), 2012 

ANSPs

Size of controlled 

airspace

Number of ACC 

operational units

Number of APP 

operational units

Number of TWR 

operational units

Number of AFIS

Total IFR flights 

controlled by the ANSP

Total IFR km controlled 

by the ANSP

Total flight‐hours 

controlled by the ANSP

IFR Airport mov 

controlled by the ANSP

Composite flight‐hours

Aena

2 190 000

517

300

1 657 310

884 308 817

1 275 470

1 676 940

1 721

 418

ANS CR

77 100

14

40

662 571

165 529 734

224 495

144 781

262

 997

ARMATS

29 800

12

22

55 536

10 551

 929

13 988

21 292

19 650

Austro Control

79 500

16

60

888 751

189 085 681

279 393

355 141

373

 835

Avinor (Continental)

724 000

317

1928

589 211

182 961 669

347 816

674 187

527

 103

Belgocontrol

39 500

14

50

557 312

54 196

 085

108 640

364 616

205

 602

BULATSA

146 000

13

50

540 138

140 982 268

179 176

75 208

199

 176

Croatia Control

158 000

19

100

495 911

150 026 175

193 518

82 229

215

 385

DCAC Cyprus

174 000

12

20

269 752

98 562

 577

126 759

61 560

143

 130

DFS

388 000

40

160

2 784 011

886 817 210

1 379 454

2 000 877

1 911

 546

DHMI

982 000

231

400

1 032 651

698 377 510

947 628

959 739

1 202

 851

DSN

A1 010 000

512

810

2  809 461

1 498 353 372

2 117 415

1 921 795

2 628

 477

EANS

77 102

12

20

187 192

47 492

 607

65 567

46 851

78 026

ENAV

733 000

423

1211

1 556 741

714 021 778

1 028 353

1 106 027

1 322

 479

Finavia

411 000

17

196

239 486

68 124

 159

114 641

247 712

180

 515

HCAA

537 000

116

1815

633 008

345 635 936

460 892

149 418

500

 627

HungaroC

ontrol

93 000

11

21

589 203

141 356 495

185 247

87 905

208

 623

IAA

457 000

23

30

520 650

204 679 262

263 793

207 192

318

 891

LFV

626 000

226

311

691 404

277 823 554

418 354

509 001

553

 712

LGS

95 300

12

11

231 937

53 117

 277

72 741

68 360

90 920

LPS

48 700

12

50

380 017

65 036

 077

83 776

29 293

91 566

LVNL

52 200

13

40

554 281

68 363

 413

149 594

483 300

278

 118

MATS

231 000

12

11

96 948

44 026

 709

61 297

33 119

70 104

M‐NAV

24 700

12

21

112 549

14 021

 583

17 983

11 008

20 910

MoldA

TSA

33 900

10

43

63 856

12 504

 665

16 453

15 806

20 656

MUAC

260 000

10

00

1 605 505

458 152 079

560 102

n/appl

560

 102

NATA Albania

36 000

11

11

195 230

32 493

 453

40 982

20 543

46 445

NATS (Continental)

882 000

316

160

2 160 176

791 250 167

1 291 693

1 730 568

1 751

 902

NAV Portugal (Continental)

665 000

14

60

437 599

212 926 614

284 669

269 298

356

 283

NAVIAIR

158 000

17

61

615 460

133 597 013

201 374

325 816

288

 018

Oro navigacija

74 700

13

40

204 400

34 453

 334

51 981

41 903

63 124

PANSA

334 000

14

130

672 073

291 563 045

401 752

324 379

488

 014

ROMATSA

254 000

13

160

487 189

224 563 906

289 097

148 395

328

 560

Skyguide

69 700

24

70

1 181 800

210 329 634

326 811

490 676

457

 296

Slovenia Control

20 400

13

30

271 661

35 303

 906

48 086

31 619

56 494

SMATSA

145 566

18

70

533 087

164  902 941

208 537

68 908

226

 862

UkSATSE

776 442

511

229

466 104

293 700 687

383 542

213 668

440

 362

Total

63260

425

819 899 193 320

14 221

 070

14 999

 130

18 209

 781

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Annex 7 – Key data  139 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

Annex 7 ‐ Table 0.7: Operational data at ACC level, 2012 

   

ANSPs ACC Code Flight‐hours controlled

ATC

O‐hours on duty

ATC

O‐hour productivity

Average transit time in 

minutes

IFR ACC M

ovem

ents

Size of the controlled 

area

ATC

Os in OPS

Size of OPS room area 

(m²)

Num

ber of sectors

Sum of sector‐hours

Aena Canarias 163 563 161 303 1.01 36 274 155 1 370 000 130 624 8 45 904

Aena Barcelona 309 587 330 019 0.94 25 736 671 267 000 261 1 395 18 90 164

Aena Madrid 505 158 520 924 0.97 33 914 991 439 000 441 1 013 25 152 577

Aena Palma 64 312 120 931 0.53 15 249 445 51 400 109 783 7 35 544

Aena Sevilla 141 537 147 710 0.96 26 327 204 179 000 123 574 7 40 737

ANS CR Praha 198 685 138 942 1.43 18 656 262 77 100 93 950 8 29 904

ARMATS Yerevan 10 974 32 296 0.34 12 52 697 29 800 22 70 1 8 784

Austro Control Wien 200 796 158 670 1.27 17 717 690 79 500 123 900 12 36 454

Avinor (Continental) Bodo 72 821 54 217 1.34 22 203 092 403 000 35 328 5 29 000

Avinor (Continental) Oslo 116 613 144 579 0.81 21 328 712 115 000 93 605 15 73 326

Avinor (Continental) Stavanger 75 371 45 648 1.65 20 228 774 205 000 29 270 3 21 800

Belgocontrol Brussels 74 234 112 880 0.66 8 550 174 39 500 85 1 054 7 24 512

BULATSA Sofia 165 397 130 356 1.27 19 520 304 145 000 102 1 183 7 24 893

Croatia Control Zagreb 177 628 120 060 1.48 23 470 630 158 000 90 800 9 29 000

DCAC Cyprus Nicosia 119 199 114 057 1.05 27 269 752 174 000 57 250 4 20 155

DFS Karlsruhe 442 299 360 170 1.23 19 1 429 223 200 000 339 1 850 28 107 246

DFS Langen 368 259 429 884 0.86 18 1 235 488 108 000 423 1 689 36 139 480

DFS Munchen 388 697 336 207 1.16 16 1 431 461 116 000 327 1 262 33 118 990

DFS Bremen 180 199 257 170 0.70 18 612 539 174 000 231 1 050 20 91 854

DHMI Ankara 569 900 393 192 1.45 48 705 662 776 000 258 295 11 83 220

DHMI Istanbul 328 589 330 708 0.99 26 750 139 236 800 217 420 11 96 360

DSNA Bordeaux 422 520 353 472 1.20 31 830 222 212 000 281 1 295 19 116 825

DSNA Reims 217 520 265 418 0.82 16 795 741 93 300 211 1 040 17 72 571

DSNA Paris 439 976 455 362 0.97 22 1 200 794 165 000 362 1 250 19 117 657

DSNA Marseille 369 438 389 951 0.95 22 999 610 298 000 310 1 310 28 116 343

DSNA Brest 427 761 318 250 1.34 30 854 665 400 000 253 850 17 88 874

EANS Tallinn 59 457 40 128 1.48 20 179 415 77 102 24 269 3 10 710

ENAV Brindisi 102 037 129 295 0.79 21 295 559 244 000 101 550 6 22 585

ENAV Milano 172 993 316 131 0.55 17 607 107 73 300 238 593 17 44 633

ENAV Padova 192 044 287 378 0.67 17 674 879 94 600 211 375 12 48 254

ENAV Roma 486 168 436 346 1.11 31 945 491 502 000 354 1 600 26 91 644

Finavia Tampere 75 024 77 098 0.97 25 177 395 415 000 53 550 5 24 820

HCAA Athinai+Macedonia 404 716 316 050 1.28 40 612 302 537 000 215 1 000 12 59 400

HungaroControl Budapest 169 054 143 178 1.18 18 558 620 93 000 89 700 7 20 912

IAA Dublin 29 720 54 828 0.54 10 179 675 23 500 36 441 2 13 542

IAA Shannon 218 857 159 915 1.37 33 393 484 449 000 105 576 9 49 410

LFV Malmo 212 255 209 160 1.01 26 497 424 225 000 126 841 11 44 348

LFV Stockholm 129 184 170 980 0.76 20 388 674 479 000 103 828 11 46 720

LGS Riga 72 687 70 616 1.03 17 231 910 95 600 56 169 4 18 402

LPS Bratislava 79 050 69 677 1.13 13 367 589 48 700 49 335 5 13 336

LVNL Amsterdam 72 030 106 650 0.68 8 509 994 52 200 68 1 800 5 29 493

MATS Malta 53 188 72 000 0.74 33 96 948 231 000 32 121 2 11 680

M‐NAV Skopje 16 548 53 770 0.31 9 112 106 24 800 38 202 3 10 144

MoldATSA Chisinau 14 928 52 710 0.28 14 62 738 33 700 35 144 2 17 520

MUAC Maastricht 560 102 288 523 1.94 21 1 605 505 260 000 247 1 050 20 65 808

NATA Albania Tirana 40 982 60 216 0.68 13 195 230 36 000 39 36 4 15 054

NATS (Continental) Prestwick 338 375 316 334 1.07 23 870 967 631 000 254 918 24 108 563

NATS (Continental) London AC 506 646 454 616 1.11 17 1 791 217 287 000 365 2 000 19 79 799

NATS (Continental) London TC 269 949 384 777 0.70 13 1 239 303 40 600 309 766 30 175 158

NAV Portugal (Continental) Lisboa 243 854 156 640 1.56 35 421 666 665 000 88 663 7 53 746

NAVIAIR Kobenhavn 149 532 129 657 1.15 17 515 716 158 000 86 600 7 31 208

Oro Navigacija Vilnius 46 005 51 978 0.89 14 199 203 74 700 33 336 3 19 520

PANSA Warszawa 314 865 140 890 2.23 30 630 754 331 000 128 1 300 8 34 005

ROMATSA Bucuresti 270 210 270 283 1.00 34 478 684 254 000 221 1 391 11 59 220

Skyguide Geneva 110 796 138 170 0.80 11 605 410 30 000 110 1 113 9 29 486

Skyguide Zurich 133 167 139 642 0.95 11 743 175 39 800 111 960 10 39 874

Slovenia Control Ljubljana 45 937 71 576 0.64 10 268 923 20 400 50 200 4 16 048

SMATSA Beograd 195 256 189 720 1.03 22 525 343 145 566 155 744 9 39 377

UkSATSE Kyiv 113 040 236 550 0.48 29 230 847 185 834 190 883 12 55 240

UkSATSE Dnipropetrovs'k 63 452 119 520 0.53 24 156 127 165 444 96 415 5 43 920

UkSATSE Simferopol 95 024 175 545 0.54 29 197 797 209 505 141 358 7 44 510

UkSATSE L'viv 72 887 94 620 0.77 25 177 473 133 901 76 202 5 35 800

UkSATSE Odesa 29 160 92 130 0.32 18 98 252 81 582 74 235 5 27 180

Total 12 710 213 12 499 672 1.02 22 35 188 999 13 959 234 9 709 716 3 363 242

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Annex 7 – Key data  140 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

 

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Annex 8 – Performance indicators at FAB level  141 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANNEX 8 – PERFORMANCE INDICATORS AT FAB LEVEL 

This Annex  shows  the  financial  cost‐effectiveness  indicator  computed  at  FAB  level  for  the  year 2012  and  broken  down  into  it  three  main  components:  ATCO‐hour  productivity,  ATCO employment costs per ATCO‐hour and support costs per composite flight‐hour. The figures shown at FAB level in the Figure below have been computed taking into account the ANSPs participating to the ACE analysis in 2012 and which were formally part of a FAB initiative.  

 

Annex 8 ‐ Table 0.1: Breakdown of cost‐effectiveness at FAB level, 2012 

 

   

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Annex 8 – Performance indicators at FAB level  142 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

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Annex 9 – ANSPs fact sheets  143 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

ANNEX 9 – INDIVIDUAL ANSP FACT SHEETS 

 

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Annex 9 – ANSPs fact sheets  144 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

   

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Aena, Spain

www.aena.es

Aeropuertos Españoles y Navegación Aérea

2 190 000

Operational ATS units:

SizeSize of controlled airspace: km²

MANAGEMENT COMMITTEE Chairman + 7 members

Chairman is the CEO

BOARD OF DIRECTORSChairman + 12 members + Secretary

Chairman is the CEO

Ministry ofPublic Works and

Transport

Ministry ofDefence

ESPAFDGAC AESA

Secretary General for Transport

Ministry of the Agriculture, Food and Environment Affairs

Secretary of Statefor Environment

AEMET

CIDEFO

Aena Group

Air Navigation

AenaAeropuertos

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

Aena (2014)

Key financial and operational figures (ACE 2012)

- Business Public Entity attached to Ministry of Development- A company with specific status (governed by Private Law, except when acting in its administrative capacity)- 100% State-owned

Spanish Civil Aviation Authority - GovernmentAESA - Government

Spanish Civil Aviation Authority - GovernmentAESA - Government

Government

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):- AESA (Spanish Aviation Safety State Agency) (for AENA)- Spanish Air Force Staff (for MIL)- Secretary of State for Environment (for MET)

CHAIRMAN OF THE BOARD OF DIRECTORS:José Manuel Vargas Gómez

DIRECTOR GENERAL (CEO):José Manuel Vargas Gómez

DIRECTOR OF AIR NAVIGATION:Ignacio González Sánchez

5 ACCs (Madrid, Barcelona, Canary Islands, Palma, Sevilla)17 APPs (3 stand-alone APPs + 14 APPs co-located with TWR units)30 TWRs

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

953Gate-to-gate total revenues (M€)

1 010Gate-to-gate total costs (M€)

897Gate-to-gate ATM/CNS provision costs (M€)

807

128Gate-to-gate ANS total capex (M€)

1 810ATCOs in OPS

1 275Total IFR flight-hours controlled by ANSP ('000)

1 677IFR airport movements controlled by ANSP ('000)

65En-route sectors

1 139Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

4 002Gate-to-gate total staff

145ACE 2012 Benchmarking Report

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ANS CR, Czech Republic

www.rlp.cz

Air Navigation Services of the Czech Republic

77 100

Operational ATS units:

SizeSize of controlled airspace: km²

DIRECTOR GENERAL appointed by the M of T

SUPERVISORY BOARD (6 members)

Chairman + 5 membersMembers appointed by:

4 M of T2 ANS CR employees

Ministry of Transport (M of T)

Civil Aviation Department

AirportAuthority

Civil Aviation Authority (CAA)

����NSA

Private Providers of ATS

Air Navigation Services of the Czech Republic

(ANS CR)

Ministry of Defence (M of D)

Military Aviation Department

FUALevel 1

Body for Strategic ASM

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

ANS CR (2014)

Key financial and operational figures (ACE 2012)

- State-enterprise founded under the State Enterprise Act in 1995- 100% State-owned

Civil Aviation Authority

Body for Strategic ASM

Ministry of Transport

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Authority (CAA)

CHAIRMAN OF THE SUPERVISORY BOARD:Lukáš Hampl

DIRECTOR GENERAL (CEO):Jan Klas

1 ACC (Praha)4 APPs (Praha, Karlovy Vary, Brno, Ostrava)4 TWRs (Praha, Karlovy Vary, Brno, Ostrava)1 AFIS (located in Praha ACC)

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

123Gate-to-gate total revenues (M€)

125Gate-to-gate total costs (M€)

115Gate-to-gate ATM/CNS provision costs (M€)

131

17Gate-to-gate ANS total capex (M€)

197ATCOs in OPS

224Total IFR flight-hours controlled by ANSP ('000)

145IFR airport movements controlled by ANSP ('000)

8En-route sectors

5Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

896Gate-to-gate total staff

146ACE 2012 Benchmarking Report

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ARMATS, Armenia

www.armats.com

Armenian Air Traffic Services

29 800

Operational ATS units:

SizeSize of controlled airspace: km²

SUPERVISORY BOARDChairman is GDCA DG

EXECUTIVE BODYChairman + 5 members appointed by the stockholders

Chairman is ARMATS DG

ARMATS

Ministry ofEnvironment

Ministry ofDefence

General Departmentof Civil Aviation

(GDCA)

Air Force Air DefenceAviation

MeteorologicalCentre

Government

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

ARMATS (2014)

Key financial and operational figures (ACE 2012)

- Joint-stock company as of 1997- 100% State-owned

General Department of Civil Aviation (GDCA)

General Department of Civil Aviation (GDCA) and Ministry of Defence

Tax Authorities

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):General Department of Civil Aviation (GDCA)

CHAIRMAN OF THE SUPERVISORY BOARD:Artyom Movsesyan

CHAIRMAN OF THE EXECUTIVE BODY:Artur Gasparyan

DIRECTOR OF AIR TRAFFIC SERVICES:Artur Papoyan

1 ACC (Yerevan)2 APPs (Yerevan, Gyumri)2 TWRs (Shirak, Zvartnots)

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

8Gate-to-gate total revenues (M€)

8Gate-to-gate total costs (M€)

8Gate-to-gate ATM/CNS provision costs (M€)

10

2Gate-to-gate ANS total capex (M€)

70ATCOs in OPS

14Total IFR flight-hours controlled by ANSP ('000)

21IFR airport movements controlled by ANSP ('000)

1En-route sectors

0Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

461Gate-to-gate total staff

147ACE 2012 Benchmarking Report

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Austro Control, Austria

www.austrocontrol.at

Österreichische Gesellschaft für Zivilluftfahrt mbH

79 500

Operational ATS units:

SizeSize of controlled airspace: km²

GENERAL ASSEMBLY - M of TIT

SUPERVISORY BOARD (9 members)Chairman + 8 members

All members are appointed by M of TIT.Members represent: 1 from M of Finance,1 from M of TIT,

1 from the field of aviation, 1 from the fieldof consulting, 1 from the field of transport,

3 from works council.

MANAGING BOARD 2 members

Members appointed by M of TIT.

Federal Ministry of Defence (M of D)

Air Division

Federal Ministry of Transport, Innovation and Technologyas supreme CAA (M of TIT)

����NSA

AUSTROCONTROL

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

Austro Control (2014)

Key financial and operational figures (ACE 2012)

- Private limited company as of 1994- 100% State-owned (Law makes provision for Austrian Airports to own up to 49 %)

The power for regulatory decisions including safety oversight lies within the M of TIT

M of TIT, normally on basis of proposals of Austro Control

Covered by the National Supervisory Authority

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Federal Ministry of Transport, Innovation and Technology (M of TIT)

CHAIRMAN OF THE SUPERVISORY BOARD:Dr. Christoph Matznetter

MANAGING BOARD:Dr. Heinz SommerbauerThomas Hoffmann, MSc

1 ACC (Wien)6 APPs (Wien, Graz, Innsbruck, Klagenfurt, Linz, Salzburg)6 TWRs

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

214Gate-to-gate total revenues (M€)

215Gate-to-gate total costs (M€)

183Gate-to-gate ATM/CNS provision costs (M€)

184

31Gate-to-gate ANS total capex (M€)

287ATCOs in OPS

279Total IFR flight-hours controlled by ANSP ('000)

355IFR airport movements controlled by ANSP ('000)

12En-route sectors

270Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

887Gate-to-gate total staff

148ACE 2012 Benchmarking Report

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Avinor, Norway

www.avinor.no

AVINOR

2 174 000

Operational ATS units:

SizeSize of controlled airspace: km²

SUPERVISORY BOARD (10 members)Chairman + 9 members

Members represent: 6 M of TC, 4 staff

EXECUTIVE BOARD (10 members)CEO + 9 members

CEO appointed by Supervisory Board

Ministry of Transport and Communications (M of TC)

General AssemblyCivil AviationAuthority Norway

(CAA)����NSA AVINOR

Air NavigationServices

Airports

Airport Parkings(APAS)

Oslo Airport(OSL AS)

FleslandEiendom AS

VaernesEiendom AS

Sola HotelEiendom AS

Oslo LufthavnEiendom

AS (OSLE)

Continental: 724 000 km² - Oceanic:1 450 000 km²

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

Avinor (2014)

Key financial and operational figures (ACE 2012)

- State owned limited company.- Civil ANSP and airport owner/ operator- Independent of CAA

Civil Aviation Authority Norway

Civil Aviation Authority Norway

Aeronautic charges are set annually by the Ministry of Transport and Communications

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Authority Norway (CAA)

CHAIRMAN OF THE SUPERVISORY BOARD:Ola Mørkved Rinnan

CHIEF EXECUTIVE OFFICER:Dag Falk-Petersen

3 ACCs Oslo (ACC + APP), Stavanger (ACC), Bodo (ACC + APP + Oceanic)17 APPs (1 APP combined with Oslo ACC + 16 TWRs/APPs)17 TWRs 28 AFISs

- AVINOR owns and operates 46 airports, 12 in association with Armed Forces

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

217Gate-to-gate total revenues (M€)

218Gate-to-gate total costs (M€)

207Gate-to-gate ATM/CNS provision costs (M€)

98

10Gate-to-gate ANS total capex (M€)

401ATCOs in OPS

348Total IFR flight-hours controlled by ANSP ('000)

674IFR airport movements controlled by ANSP ('000)

23En-route sectors

328Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

961Gate-to-gate total staff

149ACE 2012 Benchmarking Report

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Belgocontrol, Belgium

www.belgocontrol.be

Belgocontrol

39 500

Operational ATS units:

SizeSize of controlled airspace: km²

SUPERVISORY BOARD (10 m embers)Chairman + CEO + 8 members

Members appointed by Mi nistry of MobilityCEO represents staff .

EXECUTIVE BOARD (6 members)CEO + 5 members

Ministry of Defence(M of D)

CAA

Belgocontrol

BelgianAirspace

Committee (BELAC)

Federal Public ServiceMobility & Transport

Belgian Supervisory Authority – Air

Navigation Services(BSA-ANS)

����NSA

COMOPSAIR

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

Belgocontrol (2014)

Key financial and operational figures (ACE 2012)

- Public Autonomous Enterprise as of 1998 under a management contract- 100% State-owned

Civil Aviation Authority

Belgian Airspace Committee

Federal Public Service of Mobility and Transport

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Belgian Supervisory Authority - Air Navigation Services (BSA-ANS)

CHAIRMAN OF THE SUPERVISORY BOARD:Renaud Lorand

DIRECTOR GENERAL (CEO):Johan Decuyper

1 ACC (Brussels)4 APPs (Brussels, Liege, Charleroi, Oostende)5 TWRs (Brussels, Antwerp, Liege, Charleroi, Oostende)

- Belgocontrol controls lower airspace up to FL 245, including Luxembourg airspace above FL 145/165- Upper airspace (> FL 245) is controlled by Maastricht UAC

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

209Gate-to-gate total revenues (M€)

220Gate-to-gate total costs (M€)

150Gate-to-gate ATM/CNS provision costs (M€)

142

6Gate-to-gate ANS total capex (M€)

221ATCOs in OPS

109Total IFR flight-hours controlled by ANSP ('000)

365IFR airport movements controlled by ANSP ('000)

7En-route sectors

94Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

853Gate-to-gate total staff

150ACE 2012 Benchmarking Report

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BULATSA, Bulgaria

www.atsa.bg

Bulgarian Air Traffic Services Authority

146 000

Operational ATS units:

SizeSize of controlled airspace: km²

MANAGEMENT BOARD (3 members) DG + 2 members

All members appointed by the MTITC.

Ministry of Transport,InformationTechnology

and Communications (MTITC)

Civil Aviation Administration

����NSA

AirportOperators

Ministry of Defence(M of D)

Air Traffic Services Authority of Bulgaria

AirspaceManagement

Board

118 000 km² plus 28 000 km² over the Black Sea.

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

BULATSA (2014)

Key financial and operational figures (ACE 2012)

- State enterprise as of April 2001 (Art 53 §1 of the Civil Aviation Law)- 100% State-owned

Civil Aviation Administration (Ministry of Transport, Information Technology and Communications (MTITC))

Airspace Management Board

Ministry of Transport, Information Technology and Communications (MTITC)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Administration

CHAIRMAN OF THE MANAGEMENT BOARD:Anton Djadjev

DIRECTOR GENERAL (CEO):Tzvetan Dilov

1 ACCs (Sofia)3 APPs (Sofia, Varna, Burgas)5 TWRs (Sofia, Varna, Burgas, Gorna Oriahovitza, Plovdiv)

- Training of ATCOs

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

84Gate-to-gate total revenues (M€)

85Gate-to-gate total costs (M€)

74Gate-to-gate ATM/CNS provision costs (M€)

91

11Gate-to-gate ANS total capex (M€)

234ATCOs in OPS

179Total IFR flight-hours controlled by ANSP ('000)

75IFR airport movements controlled by ANSP ('000)

7En-route sectors

3Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

1 125Gate-to-gate total staff

151ACE 2012 Benchmarking Report

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Croatia Control, Croatia

www.crocontrol.hr

Croatia Control Ltd, Croatian Air Navigation Services

158 000

Operational ATS units:

SizeSize of controlled airspace: km²

ASSEMBLY (3 members) The President represents Ministry of STI (Minister), the other

Two members represent M of D (Minister) and M of F (Minister).

MANAGEMENTDirector General

The DG is appointed by the Supervisory Board for a 5-yearperiod, following an open competition and under the conditions

stipulated by the Company Statute.

SUPERVISORY BOARD (5 members) The Chairman + 4 members

The members represent the M of STI, M of D, M of F, andemployees. They are appointed for a 4-year period. The memberrepresenting the employees is elected and appointed pursuant to

the Company Statute and Labour Relations Act.

Croatian Civil Aviation Agency����NSA

Ministry of Defence(M of D)

Croatia Control Ltd

Ministry of Sea Transport and Infrastructure

(M of STI)

Accident Investigation

Agency

Directorate General for

Civil Aviation

National Protection

and Rescue Directorate

(NPRD)

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

Croatia Control (2014)

Key financial and operational figures (ACE 2012)

- Limited liability company as of 1st January 2000- 100% State-owned- Integrated civil/military ANSP

Directorate General for Civil Aviation

M of STI

State Law and Croatia Control Ltd

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Croatian Civil Aviation Agency (CCAA)

CHAIRMAN OF THE SUPERVISORY BOARD:Darko Prebežac

DIRECTOR GENERAL:Dragan Bilać

1 ACC (Zagreb)1 APP (Zagreb)8 APPs/TWRs (Osijek, Rijeka, Pula, Zadar, Split, Dubrovnik, Brač, Lošinj)2 TWRs (Lučko, Zagreb)

- ATS provision within entire Sarajevo FIR (Bosnia & Herzegovina) from FL 100 to FL 285 and within western part of Sarajevo FIR (west of the line: GUBOK-DER-BOSNA-VRANA-VELIT) from FL 285 to FL 660

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

75Gate-to-gate total revenues (M€)

82Gate-to-gate total costs (M€)

78Gate-to-gate ATM/CNS provision costs (M€)

81

24Gate-to-gate ANS total capex (M€)

230ATCOs in OPS

194Total IFR flight-hours controlled by ANSP ('000)

82IFR airport movements controlled by ANSP ('000)

9En-route sectors

130Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

743Gate-to-gate total staff

152ACE 2012 Benchmarking Report

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DCAC Cyprus, Cyprus

www.mcw.gov.cy

Department of Civil Aviation of Cyprus

174 000

Operational ATS units:

SizeSize of controlled airspace: km²

Minister of Communications and Works

Director DCAC, Head of ANS Section, Head of T&A Section, Head of Aviation Security Section

and Head of Safety Regulation Unit are nominated by the CivilService. The Head of the NSA is nominated by the Council of

Ministers.

Ministry of Defence

Cyprus Telecom. Authority (CYTA)

Department of Civil Aviation(DCA)

Ministry of Communications

and Works

Ministry of Foreign Affairs

Air Transport

and AirportsDepartment

SafetyRegulation

Unit

AviationSecuritySection

National Supervisory

Authority����NSA

Air Navigation Services

Department

Ministry of Finance

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

DCAC Cyprus (2014)

Key financial and operational figures (ACE 2012)

- State body- 100% State-owned

Department of Civil Aviation of Cyprus

Department of Civil Aviation of Cyprus

Ministry of Finance

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Department of Civil Aviation

DIRECTOR OF DCAC:Iacovos Demetriou (up to April 2014)

ACTING HEAD OF NSA:Panayiota Demetriou

HEAD OF ANS SECTION (COO):Nicos Nicolaou (ACC, Airspace, ATFM)Persephone Papadopoulou (APPs, TWRs, AIS, Training)

ACTING HEAD OF TRANSPORT AND AIRPORTS SECTION:Antonis Lemesianos

1 ACC (Nicosia)2 APPs (Larnaca, Paphos)2 TWRs (Larnaca, Paphos)

- DCAC Cyprus owns and operates 2 airports

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

55Gate-to-gate total revenues (M€)

55Gate-to-gate total costs (M€)

38Gate-to-gate ATM/CNS provision costs (M€)

29

4Gate-to-gate ANS total capex (M€)

84ATCOs in OPS

127Total IFR flight-hours controlled by ANSP ('000)

62IFR airport movements controlled by ANSP ('000)

4En-route sectors

444Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

195Gate-to-gate total staff

153ACE 2012 Benchmarking Report

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DFS, Germany

www.dfs.de

Deutsche Flugsicherung GmbH

388 000

Operational ATS units:

SizeSize of controlled airspace: km²

SHAREHOLDER Meeting with M of TBU

Supervisory Board (12 Members)Chairman + 11 Members

Chairman is recommended by the Government,elected by the Supervisory Board.

Members represent: 1 (Chairman) from M of TBU,1 M of TBU, 2 M of D, 1 M of F, 1 KFW*, 6 staff reps.

Chairman has a double voting right.

EXECUTIVE BOARD (3 members)CEO + 2 members

Executive Board is appointed by the Supervisory Board.

* KFW = KFW-Bankengruppe

DFS

Joint Ministerial Steering Group

Federal Ministry of Defence

(M of D)

Federal Ministry of Transport, Building and

Urban Development (M of TBU)

Federal Supervisory Authority for Air

Navigation Services����NSA

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

DFS (2014)

Key financial and operational figures (ACE 2012)

- Limited liability company as of 1993, governed by Private Company Law- 100% State-owned- Integrated civil/military ANSP

Federal Supervisory Authority for Air Navigation Services (NSA)

Federal Supervisory Authority for Air Navigation Services (NSA)

Federal Supervisory Authority for Air Navigation Services (NSA)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Federal Supervisory Authority for Air Navigation Services

CHAIRMAN OF THE SUPERVISORY BOARD:Sts. Michael Odenwald

CHAIRMAN OF THE EXECUTIVE BOARD:Prof. Klaus-Dieter Scheurle

1 UAC (Karlsruhe) 1 ACC/UAC/APP (München) 2 ACCs/APPs (Bremen, Langen) 1 ACC (co-located with Maastricht UAC) for OAT in upperairspace in North-Western Germany16 TWRs (Berlin Tempelhof closed in Nov.08)

- DFS controls both upper and lower airspace, except GAT for the upper airspace in North-Western Gerrmany- Other ANS- Consulting, training, engineering & maintenance services

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

1 039Gate-to-gate total revenues (M€)

1 056Gate-to-gate total costs (M€)

1 055Gate-to-gate ATM/CNS provision costs (M€)

656

95Gate-to-gate ANS total capex (M€)

1 717ATCOs in OPS

1 379Total IFR flight-hours controlled by ANSP ('000)

2 001IFR airport movements controlled by ANSP ('000)

117En-route sectors

2 207Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

5 618Gate-to-gate total staff

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DHMI, Turkey

www.dhmi.gov.tr

General Directorate of State Airports Authority

982 000

Operational ATS units:

SizeSize of controlled airspace: km²

SUPERVISORY BOARD (6 members)Chairman + 5 members

3 members represent DHMI, 2 represent the M of TMAC,

1 represents the Turkish Treasury. The Chairman is the CEO.

EXECUTIVE BOARDDirector General (CEO) + 3 Deputy Director

Generals and affiliated units.CEO is appointed by the M of TMAC.

Prime MinistrySenior AuditBoard

Ministry of Transport,Maritime Affairs and

Communication (M of TMAC)

DirectorateGeneral of

Civil Aviation

Ministry of Defence(M of D)

Civil MilitaryCo-ordination

Group

DHMI

ANSDivision

AirportsDivision

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

DHMI (2014)

Key financial and operational figures (ACE 2012)

- Autonomous State body- 100% State-owned

Directorate General of Civil Aviation

General Directorate of DHMI

General Directorate of DHMI

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Not applicable since Turkey is not bound by SES Regulations

CHAIRMAN OF THE SUPERVISORY BOARD:Mr. Orhan Birdal

DIRECTOR GENERAL (CEO):Mr. Orhan Birdal

DIRECTOR ANS DIVISION:Mr. Mustafa Kiliç

2 ACCs (Ankara, Istanbul)31 APPs40 TWRs 2 FICs/RCCs45 AIS/ARO43 SAR sub-center units

- DHMI is responsible for the administration of 47 State Airports. ATS services are provided by DHMI in 52 Airports

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

398Gate-to-gate total revenues (M€)

395Gate-to-gate total costs (M€)

352Gate-to-gate ATM/CNS provision costs (M€)

631

51Gate-to-gate ANS total capex (M€)

977ATCOs in OPS

948Total IFR flight-hours controlled by ANSP ('000)

960IFR airport movements controlled by ANSP ('000)

22En-route sectors

634Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

5 407Gate-to-gate total staff

155ACE 2012 Benchmarking Report

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DSNA, France

www.aviation-civile.gouv.fr

Directorate of Air Navigation Services

1 010 000

Operational ATS units:

SizeSize of controlled airspace: km²

Minister in charge of Transport

EXECUTIVE BOARD (DSNA)• Director of DSNA• Deputy Director for Finance• Deputy Director for Planning & Strategy• Deputy Director for Human Resources• Director of Operation Department (DO)• Director of Technical Department (DTI)

Director General for Civil Aviation

Ministry in charge of Transport(M of T)

Ministry of Defence

(M of D)

Operation Department (DO)ACCs, APPs & TWRs, AIS

Technical DepartmentOperational Systems, R&D

Air ForcesGeneral Directorate for Civil Aviation

(DGAC)

Military Air NavigationDirectorate

Directorate for

Airspace

Air NavigationServices

Directorate(DSNA)

Air Transport

Directorate (DTA)

Civil Aviation Safety

Directorate(DSAC)����NSA

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

DSNA (2014)

Key financial and operational figures (ACE 2012)

- DSNA is a division of DGAC- 100% State-owned

Air Transport Directorate (DTA)

Air Transport Directorate (DTA) Direction de la circulation aérienne militaire (DIRCAM)

Air Transport Directorate (DTA)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Directorate for Civil Aviation Safety (DSAC)

DIRECTOR OF DSNA:M. Georges

DIRECTOR OF OPERATION DEPARTEMENT (DO):M. Bruneau

DIRECTOR OF TECHNICAL DEPARTEMENT (DTI):P. Planchon

5 ACCs12 APPs/TWRs (i.e. Paris Orly, Paris CDG, Marseille, Lyon, Nice, Bordeaux, Toulouse, Clermont Ferrand, Montpellier, Strasbourg, Bâle-Mulhouse, Nantes)69 TWRs

- Delegation of airspace to Skyguide and Jersey

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

1 433Gate-to-gate total revenues (M€)

1 435Gate-to-gate total costs (M€)

1 165Gate-to-gate ATM/CNS provision costs (M€)

754

146Gate-to-gate ANS total capex (M€)

2 766ATCOs in OPS

2 117Total IFR flight-hours controlled by ANSP ('000)

1 922IFR airport movements controlled by ANSP ('000)

100En-route sectors

2 055Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

7 926Gate-to-gate total staff

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EANS, Estonia

www.eans.ee

Estonian Air Navigation Services

77 102

Operational ATS units:

SizeSize of controlled airspace: km²

SUPERVISORY BOARD (6 members) Chairman + 5 members

Members: 3 appointed by M of EC of which 1 is electedChairman by the members of the Supervisory Board;

3 appointed by M of F.

MANAGEMENT BOARD (2 members) CEO + 1 member

CEO appointed by the Supervisory Board

CivilAviation

Administration����NSA

EANS

Ministry ofFinance

Ministry of EconomicAffairs and

Communications

Government

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

EANS (2014)

Key financial and operational figures (ACE 2012)

- Joint-stock company as of 1998- 100% State-owned

Government of the Republic of EstoniaSafety Supervision is done by the Civil Aviation Administration (CAA)

Government of the Republic of Estonia

Government of the Republic of Estonia(Ministry of Economic Affairs and Communications & Ministry of Finance)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Administration

CHAIRMAN OF THE SUPERVISORY BOARD:Andres Uusma

CHAIRMAN OF THE MANAGEMENT BOARD & CEO:Tanel Rautits

1 ACC (Tallinn)2 APPs/TWRs (Tallinn, Tartu)

- Tech. serv. (NAV/COMM/SUR), Aeronautical info serv.- Consultancy services- Control Tallinn Aerodrome- Estonia is not member of EUROCONTROL - Estonia belongs to IFPS zone

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

18Gate-to-gate total revenues (M€)

14Gate-to-gate total costs (M€)

14Gate-to-gate ATM/CNS provision costs (M€)

18

2Gate-to-gate ANS total capex (M€)

46ATCOs in OPS

66Total IFR flight-hours controlled by ANSP ('000)

47IFR airport movements controlled by ANSP ('000)

3En-route sectors

20Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

156Gate-to-gate total staff

157ACE 2012 Benchmarking Report

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ENAV, Italy

www.enav.it

Company for Air Navigation Services

733 000

Operational ATS units:

SizeSize of controlled airspace: km²

CHIEF EXECUTIVE OFFICERThe CEO has been appointed by the

Ministry of Economy and Finance in consultation with the Ministry of Infrastructure and Transport.

Reciprocal obligations between the Ministry of Infrastructure and Transport and ENAV are regulated

through programme contract and service contract.

National Agency

for Flight Safety

(ANSV)

OperationalCo-ordinationCommittee

(CCO)

Italian Civil Aviation Authority

(ENAC) ����NSA

Ministry ofEconomy and

Finance

Government

Ministry ofDefence

Ministry of Infrastructure and Transport

(Dept. Civil Aviation)

Company for Air Navigation Services

(ENAV S.p.A.)

Italian Air Force

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

ENAV (2014)

Key financial and operational figures (ACE 2012)

- Joint-Stock Company- 100% State-owned by Ministry of Economy and Finance

Italian Civil Aviation Authority (ENAC) and Ministry of Infrastructure and Transport (M of IT)

Italian Civil Aviation Authority (ENAC)

Ministry of Infrastructure and Transport and ENAC review annually ANS charges in co-operation with Ministry of Economy and Finance and Ministry of Defence

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Italian Civil Aviation Authority (ENAC)

CHIEF EXECUTIVE OFFICER (CEO):Massimo Garbini

DIRECTOR GENERAL:Massimo Bellizzi

4 ACCs (Milan, Padua, Rome, Brindisi)18 APPs co-located within TWR units + 1 APP stand-alone + 4 APPs co-located within ACC units28 TWRs (including 16 low traffic airports which are not included in ACE data analysis)11 AFISs (low traffic airports not included in ACE data analysis)

- Aeronautical Information service- Training and licensing of ATCO’s- R&D consultancy services- Aerodrome weather services, ATM and CNS- Flight inspection

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

774Gate-to-gate total revenues (M€)

719Gate-to-gate total costs (M€)

638Gate-to-gate ATM/CNS provision costs (M€)

1 008

112Gate-to-gate ANS total capex (M€)

1 439ATCOs in OPS

1 028Total IFR flight-hours controlled by ANSP ('000)

1 106IFR airport movements controlled by ANSP ('000)

61En-route sectors

104Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

2 967Gate-to-gate total staff

158ACE 2012 Benchmarking Report

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Finavia, Finland

www.finavia.fi

Finavia

411 000

Operational ATS units:

SizeSize of controlled airspace: km²

The BOARD (7 members)Chairman + 6 members (1 member represents staff)

All members are appointedby the General Meeting of Shareholders.

Chief Executive Officer of Finavia is not a member of the Board.

President and CEO

COUNCIL of STATE(Government)

Chaired by the Prime Minister

Finnish Transport

Safety Agency����NSA

Ministry of Transport andCommunication (M of TC)

Finavia

Business areas

GroupServices Marketing

HR, Group Legal, Communications,

Internal Audit

Helsinki Airport

PassengerServices

AirportNetwork

AirNavigationServices

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

Finavia (2014)

Key financial and operational figures (ACE 2012)

- Public Limited Company - Integrated civil/military ANSP- 100% State-owned

Finnish Transport Safety Agency

Finnish Transport Safety Agency

Finnish Transport Safety Agency

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Finnish Transport Safety Agency

CHAIRMAN OF THE FINAVIA BOARD:Soili Suonoja

PRESIDENT AND CEO:Kari Savolainen

VICE PRESIDENT - AIR NAVIGATION SERVICES:Raine Luojus

1 ACC (Tampere) 5 APPs/TWRs (Helsinki, Jyväskylä, Kuopio, Tampere-Pirkkala, Rovaniemi) 3 Mil-APPs/TWRs (Halli, Kauhava, Utti)10 TWRs 1 General Aviation Airport (Malmi) 6 AFISs (Enontekiö, Kittilä, Kajaani, Savonlinna, Kuusamo, Varkaus)

- Finavia owns and operates 25 airports- Delegation of ATS in certain areas to LFV and Avinor- 195 ATCOs in OPS reported below do not include those providing services to military OAT flights

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

58Gate-to-gate total revenues (M€)

70Gate-to-gate total costs (M€)

63Gate-to-gate ATM/CNS provision costs (M€)

46

5Gate-to-gate ANS total capex (M€)

192ATCOs in OPS

115Total IFR flight-hours controlled by ANSP ('000)

248IFR airport movements controlled by ANSP ('000)

5En-route sectors

46Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

429Gate-to-gate total staff

159ACE 2012 Benchmarking Report

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HCAA, Greece

www.hcaa.gr

Hellenic Civil Aviation Authority

537 000

Operational ATS units:

SizeSize of controlled airspace: km²

Minister of Infrastructure, Transport & Networks

HCAA Governor andtwo HCAA Deputy Governors

appointed by the Minister

Three Directors General, one of which isresponsible for central and regional HCAA/ANS units

Air NavigationAirspace Committee(Reps from HCAA,

HAF andGeneral Staff)

Ministry of Infrastructure,Transport & Networks

Ministry of Defence(MOD)

Hellenic Civil AviationAuthority (HCAA)

General Directorate

ANS Provider

AdministrativeSupportGeneral

Directorate

AirTransportGeneral

Directorate

Hellenic National

MeteorologicalService (HNMS)

Hellenic Air Navigation

Supervisory Authority(HANSA)

ANS Regulatory

Division

Security Division

Civil Aviation Training Centre

Environmental Protection

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

HCAA (2014)

Key financial and operational figures (ACE 2012)

- State body - 100% State-owned

Hellenic Civil Aviation Authority

Air Navigation Airspace Committee

Ministry of Infrastructure, Transport & Networks and HCAA for charges

Ministry of Finance for HCAA Budget

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Hellenic Air Navigation Supervisory Authority (HANSA)

GOVERNOR:D. Koukis

DEPUTY GOVERNORS:G. NanidisV. Alevras

DIRECTOR GENERAL OF AIR NAVIGATION:G. Kontogiannis

1 ACC16 APPs 18 TWRs15 AFISs

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

177Gate-to-gate total revenues (M€)

174Gate-to-gate total costs (M€)

154Gate-to-gate ATM/CNS provision costs (M€)

130

1Gate-to-gate ANS total capex (M€)

480ATCOs in OPS

461Total IFR flight-hours controlled by ANSP ('000)

149IFR airport movements controlled by ANSP ('000)

12En-route sectors

206Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

1 786Gate-to-gate total staff

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HungaroControl, Hungary

www.hungarocontrol.hu

Hungarian Air Navigation Services

93 000

Operational ATS units:

SizeSize of controlled airspace: km²

SUPERVISORY BOARDPresident + 5 members

The President and all members are appointed by the Minister responsible for transport

2 members are representatives of the employees

SHAREHOLDERThe Minister responsible for transport exercises the rights

of the shareholder on behalf of the State

CHIEF EXECUTIVE OFFICERThe CEO is appointed by the Minister

responsible for transport

Ministry ofNational

Development

National TransportAuthority

AviationAuthority����NSA

Ministry of Defence(MoD)

National Airspace

CoordinationCommittee

(NACC)

HungaroControlPte. Ltd. Co.

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

HungaroControl (2014)

Key financial and operational figures (ACE 2012)

- HungaroControl was set up on January 1st 2002- Registered as Private Limited Company as of 22 November 2006- Operates as a Private Limited Company as of 1st January 2007- 100% State-owned

Ministry of National Development

Govt., Ministry of National Development

Govt., Ministry of National Development

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Aviation Authority

CHIEF EXECUTIVE OFFICER (CEO):Kornél Szepessy

CHAIRMAN OF THE SUPERVISORY BOARD:Zoltán Schváb

1 ACC (Budapest)1 APP (Budapest)1 TWR (Budapest)2 AFISs (Sármellék/Balaton, Debrecen)- Entry Point Central Ltd. (49% HungaroControl owned

company) provides training activities, e.g. initial ATM training courses, development training (OJTI, Assessor) courses, English language courses.- HungaroControl provides ATM unit training.

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

111Gate-to-gate total revenues (M€)

102Gate-to-gate total costs (M€)

91Gate-to-gate ATM/CNS provision costs (M€)

74

21Gate-to-gate ANS total capex (M€)

166ATCOs in OPS

185Total IFR flight-hours controlled by ANSP ('000)

88IFR airport movements controlled by ANSP ('000)

7En-route sectors

1Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

710Gate-to-gate total staff

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IAA, Ireland

www.iaa.ie

Irish Aviation Authority

457 000

Operational ATS units:

SizeSize of controlled airspace: km²

BOARD OF THE AUTHORITY (9 members)Chairman + CEO + 7 members

EXECUTIVE BOARD (Senior Management Board) (8 members)

CEO + 7 senior executives

Department of Defence

Irish Aviation Authority

Department of Transport, Tourism

and Sport

Commission for Aviation Regulation

Department of Public Expenditure

and Reform

Safety Regulation

Division����NSA

OperationalDivision

TechnicalDivision

Standing CivilMilitary ANSCommittee

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

IAA (2014)

Key financial and operational figures (ACE 2012)

- Commercial company as of 1994 governed by Companies Acts, 1963 to 2009- 100% State-owned (Department of Public Expenditure and Reform) - IAA receives no funding or loans from the exchequer

IAA Safety Regulation Division

IAA Safety Regulation Division

NSA responsible for Economic Regulation in the context of en-route charges

Commission for Aviation Regulation (established under the Aviation Regulation Act in 2001)

The Act requires the Commission to make a determination specifying the maximum levels of terminal navigation charges

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Safety Regulation Division

CHAIRMAN OF THE BOARD OF AUTHORITY:Anne Nolan

CHIEF EXECUTIVE OFFICER:Eamonn Brennan

DIRECTOR OF OPERATIONS DIVISION:Peter Kearney

DIRECTOR OF TECHNICAL DIVISION:Philip Hughes

2 ACCs (Dublin, Shannon)3 APPs (Dublin, Shannon, Cork)3 TWRs (Dublin, Shannon, Cork)

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

136Gate-to-gate total revenues (M€)

133Gate-to-gate total costs (M€)

113Gate-to-gate ATM/CNS provision costs (M€)

89

6Gate-to-gate ANS total capex (M€)

204ATCOs in OPS

264Total IFR flight-hours controlled by ANSP ('000)

207IFR airport movements controlled by ANSP ('000)

11En-route sectors

8Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

481Gate-to-gate total staff

162ACE 2012 Benchmarking Report

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LFV, Sweden

www.lfv.se

LFV, Swedish Air Navigation Services

626 000

Operational ATS units:

SizeSize of controlled airspace: km²

BOARD OF DIRECTORS (9 members) Chairman + DG + 7 members

7 members are appointed by the Government(Chairman + DG + 5 members);

2 members are appointed by Trade Unions.

EXECUTIVE BOARD (9 members) DG + 8 members

DG is appointed by the Government

Ministry of Enterprise,Energy and Communications

(M of EEC)

SwedishTransportAgency����NSA

Ministryof Defence

ProductionTerminal

ProductionEn-route

Products&

Services

BusinessSupport

LFV holding(Subsidiaries)

LFV

SwedaviaSwedishArmedForces

Parliament

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

LFV (2014)

Key financial and operational figures (ACE 2012)

- Public Enterprise- 100% State-owned

Swedish Transport Agency

Swedish Transport Agency

Swedish Transport Agency

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Swedish Transport Agency

CHAIRMAN OF THE BOARD OF DIRECTORS:Jan Olson

DIRECTOR GENERAL:Olle Sundin

2 ACCs (Stockholm and Malmö) 26 APPs (2 APPs combined with ACCs + 24 APPs combined with TWRs)31 TWRs (one of these only first half of 2012) 2 AFISs

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

261Gate-to-gate total revenues (M€)

254Gate-to-gate total costs (M€)

245Gate-to-gate ATM/CNS provision costs (M€)

159

10Gate-to-gate ANS total capex (M€)

509ATCOs in OPS

418Total IFR flight-hours controlled by ANSP ('000)

509IFR airport movements controlled by ANSP ('000)

22En-route sectors

77Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

1 063Gate-to-gate total staff

163ACE 2012 Benchmarking Report

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LGS, Latvia

www.lgs.lv

SJSC Latvijas Gaisa Satiksme

95 300

Operational ATS units:

SizeSize of controlled airspace: km²

SHAREHOLDER Meeting (M of T).

MANAGEMENT BOARD (5 members)Chairman of the Board + 4 members

All appointed by the shareholder (M of T).

Ministry of Transportof the Republic of Latvia

(M of T)����NSA

Air Transport Department

LGSCivil Aviation

Agency����NSA

Airports

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

LGS (2014)

Key financial and operational figures (ACE 2012)

- Joint-stock company since 1997- 100% State-owned (Ministry of Transport)

Civil Aviation Agency

Civil Aviation Agency

Air Transport Department and Cabinet of Ministers (Government)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):- MoT (for policy and economic issues)- Civil Aviation Agency (for safety, operationalaspects, certification and licensing issues)

SHAREHOLDER'S REPRESENTATIVE:Dzineta Innusa (Ministry of Transport, Deputy State Secretary for Legal and Administrative Affairs)

CHAIRMAN OF THE BOARD:Davids Taurins

1 ACC (Riga)2 APPs (Riga, Liepaja)2 TWRs (Riga, Liepaja)1 AFIS/FIC* (Liepaja)

*FIC for western part of Riga FIR

- ATC services delegated to Latvia by Lithuania over a part of the Baltic Sea

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

25Gate-to-gate total revenues (M€)

26Gate-to-gate total costs (M€)

22Gate-to-gate ATM/CNS provision costs (M€)

21

4Gate-to-gate ANS total capex (M€)

81ATCOs in OPS

73Total IFR flight-hours controlled by ANSP ('000)

68IFR airport movements controlled by ANSP ('000)

4En-route sectors

0Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

362Gate-to-gate total staff

164ACE 2012 Benchmarking Report

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LPS, Slovak Republic

www.lps.sk

Letové Prevádzkové Služby Slovenskej Republiky

48 700

Operational ATS units:

SizeSize of controlled airspace: km²

SUPERVISORY BOARD (9 members) Chairman + 8 members

Members represent: 5 MoT,3 staff reps., 1 trade union association rep.

EXECUTIVE BOARD (10 members) CEO + 9 members

The CEO is appointed by the MoT.

Ministry of Transport, Construction and

Regional Development(MoT)����NSA

Directorate General of Civil Aviation

and Water Transport

Divisionof Civil Aviation

TransportAuthority����NSA

Ministry ofDefence (M of D)

Inter-MinisterialCommission

Defence-Transports

AirportsAir Traffic Services

of the SlovakRepublic (LPS SR)

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

LPS (2014)

Key financial and operational figures (ACE 2012)

- State-owned enterprise as of January 2000- 100% State-owned

Ministry of Transport, Construction and Regional Development

Ministry of Transport, Construction and Regional Development

Ministry of Transport, Construction and Regional Development and other State bodies

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Transport Authority

CHAIRPERSON OF THE SUPERVISORY BOARD:Martin Čatloš

DIRECTOR GENERAL (CEO):Miroslav Bartoš

1 ACC (Bratislava)2 APPs (Bratislava, Kosice)5 TWRs (Bratislava, Kosice, Piestany, Poprad and Zilina)1 Central ATS Reporting Office (Bratislava)With effect from 10 February 2014, the OAT unit was shifted

from LPS to the supervision of Ministry of Defence.

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

63Gate-to-gate total revenues (M€)

62Gate-to-gate total costs (M€)

56Gate-to-gate ATM/CNS provision costs (M€)

63

35Gate-to-gate ANS total capex (M€)

94ATCOs in OPS

84Total IFR flight-hours controlled by ANSP ('000)

29IFR airport movements controlled by ANSP ('000)

5En-route sectors

0Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

469Gate-to-gate total staff

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LVNL, Netherlands

www.lvnl.nl

Luchtverkeersleiding Nederland

52 200

Operational ATS units:

SizeSize of controlled airspace: km²

SUPERVISORY DIRECTORS BOARD (6 members)Chairman + 5 members + 1 observer

Members comprise representatives from: Ministry of Defence, and members nominated by Dutch scheduled airlines (KLM),

Dutch charter airlines (Transavia) and Dutch airports (Amsterdam Schiphol)

EXECUTIVE BOARD (2 members)Chairman + 1 member

Executive Board of LVNL is appointed by the MIE,on the recommendation of the Supervisory Board.

Ministry of Infrastructure and the Environment (MIE)

LVNL

The Human Environment andTransport Inspectorate

(ILenT)����NSA

Directorate - General for Mobility and Transport

(DGB)

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

LVNL (2014)

Key financial and operational figures (ACE 2012)

- Corporate Entity as of 1993 (by Air Traffic Law)- 100% State-owned

Directorate-General for Mobility and Transport (DGB)

Directorate-General for Mobility and Transport (DGB)

Directorate-General for Mobility and Transport (DGB)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):The Human Environment and Transport Inspectorate (ILenT)

CHAIRMAN OF THE SUPERVISORY BOARD:G.J.N.H. Cerfontaine

CHAIRMAN OF THE EXECUTIVE BOARD (CEO):Dr.ir. P. Riemens (CEO)

1 ACC (Amsterdam)3 APPs (Schiphol, Eelde, Beek)4 TWRs (Schiphol, Rotterdam, Eelde, Beek)

- New Millingen ACC (Military ACC) is not included in ACE data analysis- Rotterdam APP has been located in Schiphol since 2002

- Controls lower airspace up to FL 245

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

233Gate-to-gate total revenues (M€)

215Gate-to-gate total costs (M€)

163Gate-to-gate ATM/CNS provision costs (M€)

104

17Gate-to-gate ANS total capex (M€)

198ATCOs in OPS

150Total IFR flight-hours controlled by ANSP ('000)

483IFR airport movements controlled by ANSP ('000)

5En-route sectors

399Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

885Gate-to-gate total staff

166ACE 2012 Benchmarking Report

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MATS, Malta

www.maltats.com

Malta Air Traffic Services Limited

231 000

Operational ATS units:

SizeSize of controlled airspace: km²

BOARD of DIRECTORS (5 members) Chairman + 4 Directors

Members are appointed by the Government,representing the MT.

The Board of Directors appoints the CEO.

Ministry for Transportand Infrastructure

(MTI)

Civil AviationDirectorate����NSA

Malta Air Traffic Services Ltd (MATS)

Ministry for Tourism(MT)

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

MATS (2014)

Key financial and operational figures (ACE 2012)

- Malta Air Traffic Services Ltd (Reg. no. C27965) is a fully Government owned company. MATS has been operating as the sole ANSP for Malta since the 1st January 2002

Civil Aviation Directorate

Civil Aviation Directorate

Civil Aviation Directorate

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Directorate Malta (CADM)

CHAIRMAN OF BOARD OF DIRECTORS:Maj. Vanni Ganado

CEO:Brig. Carmel Vassallo

HEAD OF ATS DIVISION:Robert Sant

1 ACC/APP (Malta)1 TWR/APP (Luqa)

- MATS controls portions of airspace delegatedto Malta ACC by Rome ACC

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

19Gate-to-gate total revenues (M€)

15Gate-to-gate total costs (M€)

14Gate-to-gate ATM/CNS provision costs (M€)

7

2Gate-to-gate ANS total capex (M€)

48ATCOs in OPS

61Total IFR flight-hours controlled by ANSP ('000)

33IFR airport movements controlled by ANSP ('000)

2En-route sectors

0Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

145Gate-to-gate total staff

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M-NAV, Former Yugoslav Republic of Macedonia

www.mnavigation.mk

Air Navigation Services

24 700

Operational ATS units:

SizeSize of controlled airspace: km²

SUPERVISORY BOARD (3 members appointed by the Government)

MANAGEMENT BOARD (3 executive directors appointed by the Government)

Government

PublicEnterprisefor Airport Services

Ministry of Transport Ministry of

Defence

M-NAV

Civil Aviation Agency (CAA)����NSA

Air Force and Defence

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

M-NAV (2014)

Key financial and operational figures (ACE 2012)

- Joint-stock company - 100% State-owned

Safety Dept. of Civil Aviation Agency

Civil-military Aviation Committee

Government, Civil Aviation Agency

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Agency (CAA)

CHAIRMAN OF THE SUPERVISORY BOARD:Ilir Mehmedi

DIRECTOR GENERAL OF CAA:Dejan Mojsoski

DIRECTOR OF ANS DEPARTEMENT:Nikolet Tagarinski

1 ACC (Skopje)2 APPs (Skopje and Ohrid)2 TWRs (Skopje and Ohrid)1 AFIS (Skopje)

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

10Gate-to-gate total revenues (M€)

10Gate-to-gate total costs (M€)

9Gate-to-gate ATM/CNS provision costs (M€)

7

0Gate-to-gate ANS total capex (M€)

61ATCOs in OPS

18Total IFR flight-hours controlled by ANSP ('000)

11IFR airport movements controlled by ANSP ('000)

3En-route sectors

0Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

273Gate-to-gate total staff

168ACE 2012 Benchmarking Report

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MoldATSA, Moldova

www.moldatsa.md

Moldavian Air Traffic Services Authority

33 900

Operational ATS units:

SizeSize of controlled airspace: km²

Management Board:Director General MoldATSA

SUPERVISORY BOARD (7 members)Chairman + 6 members

All members are appointed by the Ministry of Transport and Road Infrastructure

Members represent Ministry of Transport and Road Infrastructure (2), MoldATSA management (1),

Ministry of Finance (2), Ministry of Economy (2)

Ministry of Transport and Road

Infrastructure

Civil Aviation Administration

(CAA) ����NSA

AirportOperator

Ministry of Defence

MoldATSAAircraft

Operator

Government

Ministry of Economy

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

MoldATSA (2014)

Key financial and operational figures (ACE 2012)

- State enterprise since 1994 (by Government Regulation Nr.3 from 12.01.1994)- 100% State-owned

Ministry of Transport and Road Infrastructure

Ministry of Transport and Road Infrastructure

Ministry of Transport and Road Infrastructure

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Administration (CAA)

CHAIRMAN OF THE SUPERVISORY BOARD:Vladimir Cebotari

DIRECTOR GENERAL (CEO):Petru Erhan

HEAD OF ATM DIVISION:Sergei Fedoseev

1 ACC (Chisinau)1 APP (Chisinau)4 TWRs (Chisinau, Balti, Cahul, Marculesti)

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

11Gate-to-gate total revenues (M€)

11Gate-to-gate total costs (M€)

9Gate-to-gate ATM/CNS provision costs (M€)

8

2Gate-to-gate ANS total capex (M€)

57ATCOs in OPS

16Total IFR flight-hours controlled by ANSP ('000)

16IFR airport movements controlled by ANSP ('000)

2En-route sectors

0Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

322Gate-to-gate total staff

169ACE 2012 Benchmarking Report

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MUAC, Maastricht

www.eurocontrol.int EUROCONTROL

Maastricht Upper Area Control Centre

260 000

Operational ATS units:

SizeSize of controlled airspace: km²

Permanent Commissionof EUROCONTROL

Director General ofEUROCONTROL

Director of MUAC

CoM

MCG

PermanentCommission of

EUROCONTROL

EUROCONTROL Agency

Maastricht UpperArea Control Centre

(MUAC)

EUROCONTROLCommittee of

Management (CoM)

Maastricht Co-ordination Group (MCG)

Senior officials from Belgium, The Netherlands, Luxembourg and Germany.

Four States’ National

SupervisoryCommittee����NSA

(including representatives of the 4 States

NSAs)

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

MUAC (2014)

Key financial and operational figures (ACE 2012)

- EUROCONTROL: International Organisation established under the EUROCONTROL Convention of 13.12.1960 and amended on 12.2.1981. At the request of the Benelux States and Germany, MUAC is operated as a EUROCONTROL Agency’s Service according to the Maastricht Agreements of 25.11.1986

Maastricht Agreements Art. 1.2: each of the 4 States retains its competence and obligations in respect of regulations

The MCG determines a common position for the 4 States in all matters relating to the operation of ATS by MUAC concerning, inter alia, airspace organisation and sectorisation

Financial arrangements for the exploitation of MUAC are adopted by the Committee of Management. EUROCONTROL DG seeks approval of the budget, which contains a special budgetary Annex for MUAC, with the Permanent Commission

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Four States' National Supervisory Committee

DIRECTOR GENERAL OF EUROCONTROL:Frank Brenner

DIRECTOR OF MUAC:Jac Jansen

1 ACC (Maastricht)

- Controls GAT in the upper airspace (>FL245) above Benelux and North-Western Germany- A German ATC unit responsible for handling OAT above North-Western Germany and managed by the DFS is co-located at MUAC

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

Gate-to-gate total revenues (M€)

141Gate-to-gate total costs (M€)

141Gate-to-gate ATM/CNS provision costs (M€)

69

9Gate-to-gate ANS total capex (M€)

247ATCOs in OPS

560Total IFR flight-hours controlled by ANSP ('000)

n/applIFR airport movements controlled by ANSP ('000)

20En-route sectors

59Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

646Gate-to-gate total staff

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NATA Albania, Albania

http://www.albcontrol.com.al/

National Air Traffic Agency

36 000

Operational ATS units:

SizeSize of controlled airspace: km²

SUPERVISORY BOARD (6 members) Chairman + 5 members

All 6 members are nominated by the MEDTE.2 members are proposed by the MEDTE, 2 members by the

MT&I and 2 members by the Ministry of Finance.

MANAGEMENT BOARD (6 members) Director General + 5 Head of Divisions

Director General is appointed by MEDTE through the Supervisory Board of ALBCONTROL

Ministry of Transportand Infrastructure

(MT&I)

Civil Aviation Agency (CAA)����NSA

Ministry of EconomicDevelopment, Trade

and Entrepreneurship(MEDTE)

ALBCONTROLAir Navigation

Services of Albania

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

NATA Albania (2014)

Key financial and operational figures (ACE 2012)

- Since May 1999 NATA, now ALBCONTROL, is a joint-stock company- 100% State owned

MT&I and Civil Aviation Agency (CAA)

MT&I and Civil Aviation Agency (CAA)

Ministry of Economic Development, Trade and Entrepreneurship (MEDTE)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Agency (CAA)

CHAIRMAN OF SUPERVISORY BOARD:Genci Gjonçaj

DIRECTOR GENERAL (CEO) OF ALBCONTROL:Belinda Balluku

HEAD OF THE ATS DEPARTMENT:Sokol Ruçi

1 ACC (Tirana)1 APP (Tirana)1 TWR (Tirana)1 AFIS (Tirana)

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

21Gate-to-gate total revenues (M€)

23Gate-to-gate total costs (M€)

21Gate-to-gate ATM/CNS provision costs (M€)

42

2Gate-to-gate ANS total capex (M€)

56ATCOs in OPS

41Total IFR flight-hours controlled by ANSP ('000)

21IFR airport movements controlled by ANSP ('000)

4En-route sectors

12Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

309Gate-to-gate total staff

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NATS, United Kingdom

www.nats.co.uk

NATS Ltd

3 002 000

Operational ATS units:

SizeSize of controlled airspace: km²

NATS BOARD OF DIRECTORS (14 members)

Chairman + 13 members. Chairman is appointed by the shareholders. Out of the 13 members,

10 are Non Executive Directors (6 appointed by the Airline Group + 3 Partnership Directors appointed

by the Government + 1 appointed by LHR Airports Limited).3 are Executive Directors - Chief Executive,

Finance Director, and Managing Director Operations.

Senior Leadership Team, Operations Senior Leadership Team, Services

NATS Executive

Ministry of Defence

(MoD)

NATS Holdings Ltd

Private Owners

UK CAA����NSAContract

for provision of services

Department for Transport

(DfT) The AirlineGroup

UK NATSEmployees

SRGDAPRPG

NATS Ltd

NATS (En Route) Plc (NERL) Regulated subsidiary for

En-route and Oceanic ANS

NATS (Services) Limited (NSL) Airport ANS

+ New Business

LHRAirportsLimited

Continental: 882 000 km² - Oceanic: 2 120 000 km²

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

NATS (2014)

Key financial and operational figures (ACE 2012)

- Public Private Partnership as of 2001 - 49% State-owned (Govt retains a Golden Share) - 51% private-owned (42% by the Airline Group, 4% by LHR Airports Limited and 5% by UK NATS employees)- The Airline Group comprises 7 airlines: BA, Virgin Atlantic, Lufthansa, EasyJet, Thomas Cook, Thomson Airways and Monarch Airlines

UK CAA, Safety Regulation Group (SRG)

UK CAA, Directorate of Airspace Policy (DAP)

UK CAA, Regulatory Policy Group (RPG) which sets charges through a formula linked to the Retail Price Index (RPI) where "RPI minus X" targets for En-route and OceanicCharges are usually set for 5 years at a time (although CP3 was set at 4 years to align with RP1)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):UK CAA

CHAIRMAN OF THE NATS BOARD:John Devaney

CEO of NATS:Richard Deakin

MANAGING DIRECTOR, NATS SERVICESPaul ReidCatherine Mason (from 1 April 2014)

MANAGING DIRECTOR, NATS OPERATIONSMartin Rolfe

1 OAC (Shanwick) 3 ACCs (London AC, London TC, Prestwick)16 APPs 16 TWRs (including Gibraltar TWR) 2 AFISs

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

939Gate-to-gate total revenues (M€)

770Gate-to-gate total costs (M€)

760Gate-to-gate ATM/CNS provision costs (M€)

957

137Gate-to-gate ANS total capex (M€)

1 423ATCOs in OPS

1 292Total IFR flight-hours controlled by ANSP ('000)

1 731IFR airport movements controlled by ANSP ('000)

73En-route sectors

984Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

4 426Gate-to-gate total staff

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NAV Portugal, Portugal

www.nav.pt

Navegação Aérea de Portugal - NAV Portugal, E.P.E.

5 845 000

Operational ATS units:

SizeSize of controlled airspace: km²

BOARD OF ADMINISTRATION (3 members)Chairman + 2 members

All members are appointed by the MEE for a 3 year term.Each member has executive functions within NAV Portugal.

Each member is responsible to supervise one or several NAV Portugal Directorates and Advisory Bodies to the Board.

There are 7 Directorates and 3 Advisory Bodies.

NAV Portugal has also a Board of Auditors composed of 3members who are appointed by MEE for a 3 year term.

Ministry of Economy& Employment

(MEE)

Secretary of State

Ministry of Finance(M of F)

National Institute forCivil Aviation (INAC)

����NSA

Aircraft AccidentPrevention and

Investigation(GPIAA)

Airports of Portugal

(ANA SA)

Air Navigation of Portugal

NAV Portugal E.P.E.

Continental: 665 000 km² - Oceanic: 5 180 000 km²

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

NAV Portugal (2014)

Key financial and operational figures (ACE 2012)

- Public Entity Corporation as of December 1998- 100% State-owned

National Institute of Civil Aviation (INAC)

INAC+FA (Portuguese Air Force) + NAV Portugal in close permanent co-ordination

National Institute of Civil Aviation (INAC)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):National Institute for Civil Aviation (INAC)

CHAIRMAN OF THE BOARD OF ADMINISTRATION:Luis Ottolini Coimbra

CEO:Luis Ottolini Coimbra

2 ACCs (Lisboa, Santa Maria) 8 APPs (Lisboa, Porto, Faro, Madeira, Santa Maria, Ponta Delgada, Horta, Flores)10 TWRs (Lisboa, Cascais, Porto, Faro, Funchal, Porto Santo, Ponta Delgada, Santa Maria, Horta, Flores)

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

117Gate-to-gate total revenues (M€)

145Gate-to-gate total costs (M€)

127Gate-to-gate ATM/CNS provision costs (M€)

38

6Gate-to-gate ANS total capex (M€)

214ATCOs in OPS

285Total IFR flight-hours controlled by ANSP ('000)

269IFR airport movements controlled by ANSP ('000)

7En-route sectors

390Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

721Gate-to-gate total staff

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NAVIAIR, Denmark

www.naviair.dk

Air Navigation Services

158 000

Operational ATS units:

SizeSize of controlled airspace: km²

EXECUTIVE BOARD (2 members)CEO + CFO

The CEO and CFO are appointed by the Board of Directors.

BOARD OF DIRECTORS1 Chairman + 7 Members

(three members elected by the employees)

Ministry of Transport(MoT)

Air NavigationService (NAVIAIR)

Danish CAA(Trafikstyrelsen)

����NSA

Bornholm Airport

AccidentInvestigation Board

(AIB)

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

NAVIAIR (2014)

Key financial and operational figures (ACE 2012)

- Company owned by the state- 100% State-owned

Danish Transport Authority (Trafikstyrelsen)

Danish Transport Authority (Trafikstyrelsen)

Danish Transport Authority (Trafikstyrelsen)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Danish Transport Authority (Trafikstyrelsen)

CHAIRMAN OF BOARD OF DIRECTORSAnne Birgitte Lundholt

CHIEF EXECUTIVE OFFICER (CEO):Morten Dambæk

(Excluding Greenland)1 ACC (Copenhagen)6 APPs/TWRs ( Kastrup, Roskilde, Rønne, Billund, Aarhus, Aalborg)1 AFIS (Vagar)

Note: ANS Greenland upper airspace is delegated to Isavia and NAV Canada

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

120Gate-to-gate total revenues (M€)

114Gate-to-gate total costs (M€)

113Gate-to-gate ATM/CNS provision costs (M€)

156

14Gate-to-gate ANS total capex (M€)

195ATCOs in OPS

201Total IFR flight-hours controlled by ANSP ('000)

326IFR airport movements controlled by ANSP ('000)

7En-route sectors

10Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

673Gate-to-gate total staff

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Oro Navigacija, Lithuania

www.ans.lt

State Enterprise Oro Navigacija

74 700

Operational ATS units:

SizeSize of controlled airspace: km²

MANAGEMENT BOARDDuties taken up by Director General

DG is appointed by the Minister.

SUPERVISORY BOARD (5 members)Chairman + 4 members

represent M of TC

Ministry of Transportand Communications

(M of TC)

Civil AviationAdministration

����NSA

Oro Navigacija Airlines Airports

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

Oro Navigacija (2014)

Key financial and operational figures (ACE 2012)

- Since July 2001- 100% State-owned Enterprise (SOE)

Lithuania CAA

Oro Navigacija in coordination with CAA and M of TC

Oro Navigacija in coordination with CAA and M of TC

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Administration

CHAIRMAN OF THE SUPERVISORY BOARD:Arijandas Šliupas

DIRECTOR GENERAL (CEO):Algimantas Raščius

DIRECTOR ATM:Sergej Smirnov

1 ACC (Vilnius)3 APPs4 TWRs

- Air Navigation Services are delegated to LGS (Latvia) above some part of the Baltic sea

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

25Gate-to-gate total revenues (M€)

25Gate-to-gate total costs (M€)

23Gate-to-gate ATM/CNS provision costs (M€)

34

4Gate-to-gate ANS total capex (M€)

85ATCOs in OPS

52Total IFR flight-hours controlled by ANSP ('000)

42IFR airport movements controlled by ANSP ('000)

3En-route sectors

0Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

296Gate-to-gate total staff

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PANSA, Poland

www.pansa.pl

Polish Air Navigation Services Agency (PANSA)

334 000

Operational ATS units:

SizeSize of controlled airspace: km²

ADMINISTRATIONAccording to the Act establishing PANSA, the Agency ismanaged by the President and his two Vice-Presidents.

The President is nominated by the Prime Minister. The two Vice-Presidents are nominated by the MID

NO SUPERVISORY BOARD

Ministry of Infrastructureand Development

(MID)

Polish Air Navigation

Services Agency(PANSA)

Polish AirportsState Enterprise

(PPL)

Civil AviationOffice (CAO)

����NSA

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

PANSA (2014)

Key financial and operational figures (ACE 2012)

- PANSA has been operating as an independent entity as from 1st April 2007, separated from the Polish Airports State Enterprise (PPL)- State body (acting as a legal entity with an autonomous budget)- 100% State owned

Civil Aviation Office (CAO)

Civil Aviation Office (CAO)

Civil Aviation Office (CAO)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Office (CAO)

PRESIDENT OF PANSA:Krzysztof Kapis

VICE PRESIDENT- AIR NAVIGATION DEPARTMENT:Maciej Rodak

1 ACC with 8 sectors4 APPs (Warszawa, Gdańsk, Kraków, Poznań) providing radar control5 TWRs (Warszawa, Gdańsk, Kraków, Poznań, Katowice) providing aeodrome control6 TWRs (Wrocław, Szczecin, Rzeszów, Łódź, Zielona Góra, Bydgoszcz) providing aeodrome control and non-radar approach control4 FIS units (Warszawa, Kraków, Gdańsk, Poznań)

- APP Kraków is providing ATC services for Kraków and Katowice- Katowice TWR is providing only aerodrome control when APP Kraków is providing radar services for Katowice

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

172Gate-to-gate total revenues (M€)

167Gate-to-gate total costs (M€)

147Gate-to-gate ATM/CNS provision costs (M€)

149

19Gate-to-gate ANS total capex (M€)

442ATCOs in OPS

402Total IFR flight-hours controlled by ANSP ('000)

324IFR airport movements controlled by ANSP ('000)

8En-route sectors

355Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

1 712Gate-to-gate total staff

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ROMATSA, Romania

www.romatsa.ro

Romanian Air Traffic Services Administration

254 000

Operational ATS units:

SizeSize of controlled airspace: km²

ADMINISTRATION BOARD (7 voting members) Chairman + 6 members

Members represent: MoT, M of Public Finance,ROMATSA, RCAA and other entity + additional

non voting participants representing staff.

STEERING COMMITTEEDuties taken up by DG.

DG is appointed by the MoT.DG + other directors.

Ministry of Transport(MoT)

ROMATSA

Airports Operator (4 majorairports under responsibility

of the MoT + 12airports under local authorities)

Romanian Civil Aeronautical Authority

(RCAA)����NSA

Ministry of Defence(MoD)

AirspaceManagement

CouncilDirectorate ofCivil Aviation

����NSA

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

ROMATSA (2014)

Key financial and operational figures (ACE 2012)

- Autonomous and self-financing organisation as of 1991 (Government Resolution GR74/1991 ammended by GR731/1992, GR75/2005, GR1090/2006, GR1251/2007, GR741/2008)- 100% State-owned

Ministry of Transport (MoT)Enforcement and safety oversight is delegated and discharged through the RCAA

Both Ministry of Transport (MoT) and Ministry of Defence (MoD), and discharged through the RCAA and Air Force Staff

Ministry of Transport (MoT)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):- Directorate of Civil Aviation- Romanian Civil Aeronautical Authority (RCAA)

CHAIRMAN OF THE ADMINISTRATION BOARD:Cristian Ghibu

DIRECTOR GENERAL (CEO):Valentin Cimpuieru

1 ACC (Bucharest) 3 APPs16 TWRs

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

181Gate-to-gate total revenues (M€)

185Gate-to-gate total costs (M€)

165Gate-to-gate ATM/CNS provision costs (M€)

134

9Gate-to-gate ANS total capex (M€)

441ATCOs in OPS

289Total IFR flight-hours controlled by ANSP ('000)

148IFR airport movements controlled by ANSP ('000)

11En-route sectors

1Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

1 519Gate-to-gate total staff

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Skyguide, Switzerland

www.skyguide.ch

Skyguide

69 700

Operational ATS units:

SizeSize of controlled airspace: km²

GENERAL ASSEMBLY of the Shareholders

SUPERVISORY BOARD (7 members)Chairman + 6 members

All members are appointed by the General Assembly fortheir expertise.

EXECUTIVE BOARD (6 members)CEO + 5 members

The CEO is appointed by the Supervisory Board.

Ministry of Defence(M of D)

Federal Office for Civil Aviation (FOCA)

����NSASwiss Air Force

(Swiss AF)

Skyguide

Ministry of Environment, Transport, Energy and

Communications (M of ETEC)

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

Skyguide (2014)

Key financial and operational figures (ACE 2012)

- Joint-stock company as of 1996. Currently 14 shareholders; 99,91% is held by the Swiss Confederation which by law must hold at least 51%- Integrated civil/military as of 2001

Federal Office for Civil Aviation

Federal Office for Civil Aviation

The Ministry of the Environment, Transport, Energy and Communications

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Federal Office for Civil Aviation (FOCA)

CHAIRMAN OF THE SUPERVISORY BOARD:Guy Emmenegger

DIRECTOR GENERAL (CEO):Daniel Weder

2 ACCs (Geneva, Zurich)4 APPs (Geneva, Zurich, Lugano, Bern)7 TWRs (Geneva, Zurich, Lugano, Bern, Buochs, Altenrhein, Grenchen)- ATC services delegated to Geneva ACC by France

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

329Gate-to-gate total revenues (M€)

317Gate-to-gate total costs (M€)

293Gate-to-gate ATM/CNS provision costs (M€)

293

41Gate-to-gate ANS total capex (M€)

362ATCOs in OPS

327Total IFR flight-hours controlled by ANSP ('000)

491IFR airport movements controlled by ANSP ('000)

19En-route sectors

620Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

1 378Gate-to-gate total staff

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Slovenia Control, Slovenia

www.sloveniacontrol.si

Slovenia Control Ltd

20 400

Operational ATS units:

SizeSize of controlled airspace: km²

Supervisory BoardChairman (elected) + 3 members appointed by the

Slovenska odškodninska družba, d.d. + 2 staff reps. appointed by “employees board”

Director General (CEO) of Slovenia Control

Aircraft Accidentand IncidentInvestigation

Board

Ministry of Infrastructure and Spatial

Planning

Civil AviationAuthority

Slovenskaodškodninskadružba, d.d. (exercising the

Corporate Governance of State Capital

Investments Act)

Slovenia Control Ltd

NSA

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

Slovenia Control (2014)

Key financial and operational figures (ACE 2012)

- Since 2004 the Slovenia Control, Slovenian Air Navigation Services Ltd, as a 100% state-owned enterprise is independent of national supervisory authorities.

Ministry of Infrastructure and Spatial Planning

Ministry of Infrastructure and Spatial Planning

Slovenska odškodninska družba, d.d. (exercising the Corporate Governance of State Capital Investments Act)

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Authority

CHAIRMAN OF THE SUPERVISORY BOARD:Dušan Hočevar

DIRECTOR GENERAL (CEO):Franc Željko Županič, Ph.D.

1 ACC (Ljubljana)3 APPs (Ljubljana, Maribor, Portorož)3 TWRs (Ljubljana, Maribor, Portorož)

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

35Gate-to-gate total revenues (M€)

32Gate-to-gate total costs (M€)

28Gate-to-gate ATM/CNS provision costs (M€)

35

11Gate-to-gate ANS total capex (M€)

89ATCOs in OPS

48Total IFR flight-hours controlled by ANSP ('000)

32IFR airport movements controlled by ANSP ('000)

4En-route sectors

0Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

215Gate-to-gate total staff

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SMATSA, Serbia and Montenegro

http://www.smatsa.rs

Serbia and Montenegro Air Traffic Services SMATSA llc

145 566

Operational ATS units:

SizeSize of controlled airspace: km²

ASSEMBLY

6 members representing founders(Government of the Republic of Serbia

and Government of Montenegro)selected from the Ministries in charge of transport,

finance, and defence)

SUPERVISORY BOARD

5 members appointed by the Assembly for a period of 4 years, upon proposals of the Government of the Republic

of Serbia (4) and Government of Montenegro (1)CEO is appointed by the Supervisory Board.

Government of theRepublic of Serbia

Civil AviationDirectorate of the

Republic of Serbia

Government ofMontenegro

Civil Aviation Agency of Montenegro

SMATSA

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

SMATSA (2014)

Key financial and operational figures (ACE 2012)

- Limited liability company founded in 2003- 92% owned by Serbia and 8% owned by Montenegro- Integrated civil/military ANSP

- Civil Aviation Directorate of the Republic of Serbia- Civil Aviation Agency of Montenegro

- Civil Aviation Directorate of the Republic of Serbia- Civil Aviation Agency of Montenegro

Ministry of Finance of the Republic of Serbia

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):Civil Aviation Directorate of the Republic of SerbiaCivil Aviation Agency of Montenegro

PRESIDENT OF THE ASSEMBLY:Mirel Radić Ljubisavljević

PRESIDENT OF THE SUPERVISORY BOARD:Bratislav Grubačić

CEO:Radojica Rovčanin

1 ACC (Belgrade)1 APP collocated with ACC Belgrade6 APPs/TWRs (Batajnica, Kraljevo, Nis, Vrsac, Podgorica, Tivat)1 TWR

- ANS Services (ATM, CNS, MET, AIS)- SMATSA provides Air Traffic Services in the 55% of the upper airspace of Bosnia and Herzegovina- ANS personnel and pilot training, Flight Inspection Services, PANS-OPS and cartography

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

82Gate-to-gate total revenues (M€)

84Gate-to-gate total costs (M€)

75Gate-to-gate ATM/CNS provision costs (M€)

100

8Gate-to-gate ANS total capex (M€)

246ATCOs in OPS

209Total IFR flight-hours controlled by ANSP ('000)

69IFR airport movements controlled by ANSP ('000)

9En-route sectors

1Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

855Gate-to-gate total staff

180ACE 2012 Benchmarking Report

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UkSATSE, Ukraine

www.uksatse.ua

Ukrainian State Air Traffic Service Enterprise

776 442

Operational ATS units:

SizeSize of controlled airspace: km²

MANAGEMENT BOARD

No Supervisory Board

DIRECTOR GENERAL

Ukrainian State Air Traffic Service Enterprise (UkSATSE)

• Regional branches• AIS• Ukraerocenter (Ukrainian Airspace

Management and Planning Center)• Training & Certification Center of UkSATSE• UkSATSE Flight Calibration Service• Medical Certification Center

Ministry of Infrastructure of Ukraine

(State Aviation Administration)

Institutional arrangements and links (2014)

Corporate governance structure (2014)

Scope of services

Status (2014)

UkSATSE (2014)

Key financial and operational figures (ACE 2012)

- Self-financing enterprise- 100% State-owned

State Aviation Administration

State Aviation Administration

Ministry of Infrastructure of Ukraine

Safety Regulation

Airspace Regulation

Economic Regulation

Body responsible for:

National Supervisory Authority (NSA):State Aviation Administration (SAAU) acts as NSA

DIRECTOR GENERAL OF UkSATSE:Yuriy Cherednichenko

5 ACCs/APPs (Dnipropetrovs'k, Kyiv, L'viv, Odesa, Simferopol') 6 APPs (Donetsk, Ivano-Frankivs'k, Kharkiv, Luhansk, Uzghorod, Zaporizhzhia)22 TWRs 9 AFISs

Upper AirspaceLower Airspace

GATOAT

Oceanic ANSMET

246Gate-to-gate total revenues (M€)

262Gate-to-gate total costs (M€)

249Gate-to-gate ATM/CNS provision costs (M€)

256

73Gate-to-gate ANS total capex (M€)

994ATCOs in OPS

384Total IFR flight-hours controlled by ANSP ('000)

214IFR airport movements controlled by ANSP ('000)

34En-route sectors

10Minutes of ATFM delays ('000)

Gate-to-gate total ATM/CNS assets(M€)

6 131Gate-to-gate total staff

181ACE 2012 Benchmarking Report

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Annex 9 – ANSPs fact sheets  182 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

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Glossary  183 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

GLOSSARY 

ACC  Area Control Centre 

ACE  Air Traffic Management Cost‐Effectiveness 

ADS‐B  Automatic Dependent Surveillance‐Broadcast  

Aena  Aeropuertos Españoles y Navegación Aérea, Spain 

AFIS  Airport/Aerodrome Flight Information Service 

AIS  Aeronautical Information Services 

ANS  Air Navigation Services 

ANS CR  Air Navigation Services of the Czech Republic 

ANSP  Air Navigation Service Provider 

APP  Approach Control Unit 

ARMATS  Armenian Air Traffic Services 

ATC  Air Traffic Control 

ATCO  Air Traffic Control Officer 

ATFM  Air Traffic Flow Management 

ATM  Air Traffic Management 

BULATSA  Air Traffic Services Authority, Bulgaria 

Austro Control  Austro Control Österreichische Gesellschaft für Zivilluftfahrt mbH, Austria 

Avinor  Avinor, Norway 

B  Billion 

Belgocontrol  Belgocontrol, Belgium 

CAPEX  Capital Expenditure 

CNS  Communications, Navigation and Surveillance 

CRCO  Central Route Charges Office 

Croatia Control  Hrvatska kontrola zračne plovidbe d.o.o., Croatian Air Navigation Services 

DCAC Cyprus  Department of Civil Aviation of Cyprus 

DFS  Deutsche Flugsicherung GmbH, Germany 

DHMİ  Devlet Hava Meydanları İsletmesi, Turkey 

DME  Distance‐Measuring Equipment 

DSNA  Direction des services de la navigation aérienne, France 

EANS  Estonian Air Navigation Services 

EC  European Commission 

ECAC  European Civil Aviation Conference 

ENAV  Ente Nazionale di Assistenza al Volo S.p.A., Italy 

ERC  EUROCONTROL Research Centre 

ETS  Early Termination of Service 

EU  European Union 

FAB  Functional Airspace Block 

FDP  Flight Data Processing system 

Finavia  Finavia, Finland 

FIS  Flight Information Service 

FL  Flight Level 

FTE  Full‐Time Equivalent 

GDP  Gross Domestic Product 

HCAA  Hellenic Civil Aviation Authority, Greece 

HMI  Human‐Machine Interface 

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Glossary  184 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

HQ  Headquarters 

HungaroControl  HungaroControl, Hungary 

IAA  Irish Aviation Authority, Ireland 

IFR  Instrument Flight Rules 

IFRS  International Financial Reporting Standards 

ILS  Instrument Landing System 

LFV  Luftfartsverket, Sweden 

LGS  Latvijas Gaisa Satiksme, Latvia 

LPS  Letové Prevádzkové Služby Slovenskej Republiky, Státny Podnik, Slovak Republik 

LVNL  Luchtverkeersleiding Nederland, Netherlands 

M  Million 

MATS  Malta Air Traffic Services Ltd  

MET  Aeronautical Meteorology 

M‐NAV  Air Navigation Services Provider of the former Yugoslav Republic of Macedonia 

MoldATSA  Moldavian Air Traffic Services Authority 

MSSR  Monopulse Secondary Surveillance Radar 

MUAC  Maastricht Upper Air Centre 

NSA  National Supervisory Authority 

NATA Albania  National Air Traffic Agency, Albania 

NATS  National Air Traffic Services, UK 

NAV Portugal  Navegação Aérea de Portugal – NAV Portugal, EPE 

NAVIAIR  Air Navigation Services – Flyvesikringstjenesten, Denmark 

NBV  Net Book Value 

NDB  Non‐Directional Beacon 

NM  EUROCONTROL Network Manager 

OAT  Operational air traffic 

OPS  Operations 

Oro Navigacija  State Enterprise Oro Navigacija, Lithuania 

PANSA  Polish Air Navigation Services Agency 

PPPs  Purchasing power parities 

PRB  Performance Review Body 

PRC  Performance Review Commission 

PRR  Performance Review Report 

PRU  Performance Review Unit 

RDP  Radar Data Processing system 

RP1  Reference Period 1 

RPI  Retail Price Index 

ROMATSA  Romanian Air Traffic Services Administration 

SAR  Search and Rescue 

SES  Single European Sky 

SESAR IP1  Single European Sky ATM Research Implementation Package 1 

SEID  Specification for Economic Information Disclosure 

Skyguide  Skyguide, Switzerland 

Slovenia Control  Slovenia Control, Slovenia 

SMATSA  Serbia and Montenegro Air Traffic Services Agency 

TC  Terminal Control 

TWR  Traffic Controlled Tower 

UK CAA  United Kingdom Civil Aviation Authority 

UkSATSE  Ukrainian State Air Traffic Service Enterprise 

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Glossary  185 ACE 2012 Benchmarking Report with 2013‐2017 outlook 

VFR  Visual Flight Rules 

VOR  Very high frequency Omni‐directional Range 

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May 2014

ATM Cost-Effectiveness (ACE)2012 Benchmarking Report

with 2013-2017 outlook

EUROCONTROL

REPORT COMMISSIONED BY THE PERFORMANCE REVIEW COMMISSION

Prepared by the Performance Review Unit (PRU)with the ACE Working Group

May 2014

REPORT COMMISSIONED BY THE PERFORMANCE REVIEW COMMISSION

ATM Cost-Effectiveness (ACE)2012 Benchmarking Report

with 2013-2017 outlook

COPYRIGHT NOTICE AND DISCLAIMER

© European Organisation for the Safety of Air Navigation (EUROCONTROL)

This document is published by the Performance Review Commission in the interest of the exchange of information.

It may be copied in whole or in part providing that the copyright notice and disclaimer are included. The information contained in this document may not be modifiedwithout prior written permission from the Performance Review Commission.

The view expressed herein do not necessarily reflect the official views or policy of EUROCONTROL which makes no warranty, either implied or express, for the informationcontained in this document, neither does it assume any legal liability or responsibility for the accuracy completeness or usufulness of this information.

Printed by EUROCONTROL 96, rue de la Fusée, B-1130 Brussels, Belgium. Tel: +32 2 729 3956. Fax: +32 2 729 9108.

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