The Remote Worker/ Road WarriorNEC’s UNIVERGE®360

Placing People at the Center of Business Communications

Tory HassenauerSr. Account ManagerNEC Unified Solutions

NEC Unified Solutions, Inc.Ｐage 2

Agenda

• The Challenges of the Remote Worker

• Desk top applications

• Conferencing and Collaboration

• Mobility – desk top integration

• Unified Messaging

• Soft client – user experience

• Demo

NEC Unified Solutions, Inc.Ｐage 3

ExampleInterconnect e-mail, IM, messaging, wireless, video, and calendars with Unified Communications and Unified Infrastructure

Challenges

Need to be productive anywhere any timeNeed to work more efficiently Have the appearance of working in the officeNeed for collaboration toolsSimplicity of one Voice mail and one extension

NEC Unified Solutions, Inc.Ｐage 4

NEC SolutionsCustomer Service

Call centers Wireless LAN connectivityVideo-based messaging and alertsAutomated messaging

Network Management and Security ServicesManaged servicesNetwork security servicesCentralized management

Conferencing and CollaborationVideo conferencing, streaming video, and interactive whiteboardsCollaboration suitesWireless LANs

Safety and Security911 applicationsEmergency communication applicationsEmergency conferencing

Infrastructure for Telephony & MobilityLAN/WAN & Wi-Fi NetworksWireless handsetsMobile clientsRemote work solutions

Personal ProductivityUnified communications Virtual attendant Presence managementAdvanced application services Speech-enabled interactive voice response

NEC Unified Solutions, Inc.Ｐage 5

Fully integrate communications

throughout your business

MobilityUnified MessagingSoft phone – clientDesk top applicationsConferencing and collaboration

What UNIVERGE360 Can Do for Your Business

Desktop Telephony

NEC Unified Solutions, Inc.Ｐage 7 © NEC Corporation 2007Ｐ

Unified Communications for BusinessEnhancing Communications Through a Single Interface

PresenceStatusContact RulesVoice / Unified MessagingContact CenterAnswering PositionConference ManagementMobility Web Portal

Unifies all contact methodsVoiceEmailWeb-based interaction

From the Desktop or the SmartPhoneScale by Adding Modules Based on Business Need

Unified Communications

Presence Status Mobility Collaboration

NEC Unified Solutions, Inc.Ｐage 9

Convergence – The Next Phase

Unified MessagingInternet ProtocolNetworks ConvergeMobile Devices

Instant MessageRules Based ProfilesRole DrivenCollaborateManaged MobilityCan you hear me NOW?

NEC Unified Solutions, Inc.Ｐage 10

What is Unified Communications

NEC Unified Solutions, Inc.Ｐage 11

Consumer Driven UC

ProfilesMySpace.comPersonalized Ring Tones

GroupsContact InfoCaller “Circles”

Status InformationBuddy Lists

MessagingIMChateMail

MultiMedia CollaborationChat RoomseLearning

NEC Unified Solutions, Inc.Ｐage 12

NEC UC StrategyUnified Communication enables our customers to experience greater productivity through the convergence of communication channels and business processes based on a user’s ROLE merging a combination of technologies, devices and services, including:

User (IP) mobilityPresenceStatusCollaborationVideo and voice conferencingMessagingContact Center

NEC Unified Solutions, Inc.Ｐage 13

A Unified StrategyUC enables customers to experience greater productivity through the convergence of communication channels and business processes

UCB UCE

Small EnterpriseMarket Size

Unified Communications for Business

NEC Unified Solutions, Inc.Ｐage 15

What is UCB? UCB unifies NEC’s Q-Master with voicemail, unified messaging, mobility,

presence and desktop telephony applications.

UCB is a multimedia contact manager with a single point of administration.

UCB is a single server application for all customer communication objectives targeted at the SMB market.

UCB is modular to meet the specific needs of your customer.

UCB focuses on a user’s ROLE within an organization.

UCB is now available across all SV Platforms

NEC Unified Solutions, Inc.Ｐage 16

Con

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Unified Communications

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Agent

•Presence•Internal Chat•IM•Conferencing•Screen Pops•Administration•Reports•Fax Management•eMail Management•Notifications•Contact Rules•Personalized Greetings•Outlook Integration•CRM Plug In’s

Roles Based UC in UCB