reminder check in on the collaborate mobile app how to select the right key performance indicators...
TRANSCRIPT
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REMINDER
Check in on the COLLABORATE mobile app
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How To Select The Right Key Performance Indicators
Prepared by:Ron DimonPartner, Advisory ServicesCheckPoint Consulting, LLC
…and Start Measuring What Matters
Session ID#: 13843
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Presenter: Ron Dimon
■Author of “Enterprise Performance Management Done Right ”
(John Wiley & Sons, 2013)
■30 years of Finance & BI systems and process consulting▪ 9 with Deloitte
▪ 9 with Hyperion Solutions (now Oracle)
▪ Advisory Services Partner with CheckPoint Consulting
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LVCheckPoint Consulting Overview
3
• Implementation services provider
specializing in Oracle Enterprise
Performance Management (EPM) and
Business Intelligence (BI) technology
• Oracle Platinum Partner
• Offices in New York, Michigan, Illinois,
Indiana, and Texas
• Focused on providing complete
solutions from conceptualization
through post-implementation support
MISSION:
To be the premier Enterprise
Performance Management and
Business Intelligence consulting
firm, specializing in large,
complex, multi-phase, multi-
vendor implementations.
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The Problem
■Tons of reports, ounces of insight
■Silos: more argument then agreement
■Low confidence in the numbers
■Business Operations Reviews = The Wild West
■Not moving the needle (not even seeing the
needle!)
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Today’s Objective
1. See a way forward to cut through the mess of
reports, metrics, KPIs, and half-eaten
dashboards to a world where data is working
for you and giving you a competitive
advantage.
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How it’s Done Today
■Deliver whatever data we have, let the users
sort it out
■Send a questionnaire
■Select from a list of metrics
■Do what we’ve always done
■Avoid the problem and maybe it will go away
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A Better Path
■Take A Holistic look at the organization
■Engaging with the business
■Getting agreement across the silos
■Seeing the impact of the value chain
■Alignment with strategic objectives
■Prioritization based on business value and
‘do-ability’
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“What drives Value?”
Business Priorities
Customer Retention
Employee Engagement Cost
Qualified Leads
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Prioritization Criteria (Weighted)
■Business Value▪ Number of connections on value map (0.25)▪ Number of mentions on value map (0.50)▪ Relative Materiality (0.15)▪ Relative Volatility (0.10)
■Ease of Implementation▪ Data Availability & Integration (0.40) ▪ Data Quality (0.30)▪ Data Granularity match (0.20)▪ System & Process readiness (0.10)
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LVA Management Operating System
■Enable fact-based debates
■Plan for surprises
■Make fact-based decisions
■Improve Accountability
■Get new insights
■Drive continuous improvement
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Planning
Annual PlanForecast
WorkforceCapEx
Modeling
Strat PlanWhat If
ScenariosP&L, B/S, C/F
Analytics
TrendingVariance
ProfitabilityRoot-Cause
Common RulesCommon DefinitionsCommon Hierarchies
Automated tie-out
Drill down, slice/dice
Self-serve, Metrics
Constraints
Drivers + Targets
Varia
nce
Re-
Fore
cast
Pred
ictiv
e
Fact
-bas
ed
Statutory Consolidation, Flash
Management ConsolidationReporting
ST
RA
TE
GIC
OB
JEC
TV
ES
TR
AN
SA
CT
ION
AL E
XE
CU
TIO
NWhat do we want to
happen?How will it happen (who,
what, by when?)
What happened?Why did we get what we got?
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Planning
Annual PlanForecast
WorkforceCapEx
Modeling
Strat PlanWhat If
ScenariosP&L, B/S, C/F
Analytics
TrendingVariance
ProfitabilityRoot-Cause
Common RulesCommon DefinitionsCommon Hierarchies
Automated tie-out
Drill down, slice/dice
Self-serve, Metrics
Constraints
Drivers + Targets
Varia
nce
Re-
Fore
cast
Pred
ictiv
e
Fact
-bas
ed
Statutory Consolidation, Flash
Management ConsolidationReporting
ST
RA
TE
GIC
OB
JEC
TV
ES
TR
AN
SA
CT
ION
AL E
XE
CU
TIO
NWhat do we want to
happen?How will it happen (who,
what, by when?)
What happened?Why did we get what we got?
Hyperion Planning
Hyperion Financial Management
Hyperion Financial Reporting
Hyperion Essbase
HPCM
Hyperion Strategic Finance
Crystal Ball
Financial Data Quality Management
Data Relationship Management
Automated Reconciliation Management
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LVA Desired Future State
■Everyone aligned & in agreement
▪Debating about the right actions, not arguing
about the right data
■Distill the data to meaningful information at the
right time
▪ Insight into what moves the needle
▪More time on analytics, less time on ETL
■A closed-loop from data, to action, to impact.
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Thank You!Contact Ron at:
[email protected] on twitter @CheckPointLLC
Visit us at Booth 740