reloadable incentive card
TRANSCRIPT
(c) Calance Corporation 2010, Company Confidential
Reloadable Incentive Card (RIC)
Summary
For longitudinal field studies involving human subjects, successfully tracking, locating and following up with a representative sample of subjects is a challenge.
Nearly one-third of the subjects are lost to attrition within 36 months1
Follow-up rates below 80% have been shown to produce dramatically biased estimates2
RIC provides researchers and interviewers a secured system to track the subjects, update locater information and provide incentives.
Separation of private information from incentives management.
(c) Calance Corporation 2010, Company Confidential
1.Hansen, Tobler & Graham, 1990
2. Nemes et al., 2002
Challenges in Clinical Studies
Burden on the research subjects to remember follow-up appointments
No mechanism for instant reward for positive actions Use it or lose it gift cards are not widely accepted. No way to
replace a lost gift card. Administrative burdens on the study for securing cash or cash
equivalent gift cards Social stigma associated with food stamps and other gift
certificates
(c) Calance Corporation 2010, Company Confidential
Reloadable Incentive Card (RIC) system
(c) Calance Corporation 2010, Company Confidential
Features An intuitive web application designed for researchers and clinics
involved in studies with human subjects. The application has been designed in collaboration with researchers involved with clinical studies.
Automates the tracking and locating of subjects and the administration of incentives.
Brings together key elements in human study administration that are currently managed in isolation - subject engagement, subject tracking, follow-up events, and incentives.
RIC offers immediate association between action and reward RIC can differentia the monetary value of the reward for each
act. MasterCard/Visa branded custom cards are widely accepted
Future release plans includes, integration between an IVR system for automated incentives transfer on weekly location update, rule based calendar generation for follow-up and incentives calculations, support of additional databases.(c) Calance Corporation 2010, Company Confidential
Subjects’ Experience with RIC
(c) Calance Corporation 2010, Company Confidential
Workflow
(c) Calance Corporation 2010, Company Confidential
Setup Study Setup Subjects
Subject &Incentive Management
Meta data entry for studies
Follow-up calendar setup
Funding of source account
Logical grouping
Authorizations
Auditing and Reporting
De-sensitize identifying information
Create a link between research database and RIC
Link incentive card to subjects
Update locater information
Incentive transfer
Replace lost cards
Generate follow-up reports
Study Protocol Setup
(c) Calance Corporation 2010, Company Confidential
Import Subjects Wizard
(c) Calance Corporation 2010, Company Confidential
Search Subjects Screen
(c) Calance Corporation 2010, Company Confidential
Update Locater Information Screen
(c) Calance Corporation 2010, Company Confidential
Add an Incentive Card
(c) Calance Corporation 2010, Company Confidential
Real Time Lost Card Replacement
(c) Calance Corporation 2010, Company Confidential
Real Time Incentives Transfer
(c) Calance Corporation 2010, Company Confidential
Administrative Screens
(c) Calance Corporation 2010, Company Confidential
Architecture
(c) Calance Corporation 2010, Company Confidential
Architected using industry standard SOA principles
J2EE, MySQL, Apache
Platform independent – Linux or Windows
Can import data from SQL Server, MySQL, Oracle.