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Page 1 | 14 December 2016 | Prepared by: Francis Health Theatre Improvement and Future Capacity Planning Sponsor Update 14 December 2016 Released Under The Official Information Act 1982

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Page 1: Released Under The Official - Hutt Valley DHB · 12/14/2016  · 14 December 2016 Released Under The Official Information Act 1982. Page 2 | 14 December 2016 | Prepared by: Francis

Page 1 | 14 December 2016 | Prepared by: Francis Health

Theatre Improvement and Future Capacity Planning

Sponsor Update14 December 2016

Released Under The Official Information Act 1982

Page 2: Released Under The Official - Hutt Valley DHB · 12/14/2016  · 14 December 2016 Released Under The Official Information Act 1982. Page 2 | 14 December 2016 | Prepared by: Francis

Page 2 | 14 December 2016 | Prepared by: Francis Health

Contents

Slide No.

Performance Update 3-6

Workstream Progress

-Activities undertaken to 14 December 2016

-Key Activities after close of current engagement

7-9

Theatre Improvement Programme Planning Considerations 10

Wave 2 Priorities 11

Proposed Approach - Timeline 12

External Resourcing Options 13

Risk/Issue Management 14

Released Under The Official Information Act 1982

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Page 3 | 14 December 2016 | Prepared by: Francis Health

• Improvement in overall theatre performance following commencement of the

theatre productivity improvement project (May – Nov 2016)

• Increase in total operations and lists used compared to last year (May-Nov 2015)

• 4% increase in lists used

• 11% increase in ops completed

• RMO strike in October 2016 resulted in a loss of approximately 20 lists, 40-50

operations which translates to a reduction in approximately 40-50 CWD

Performance Update

Released Under The Official Information Act 1982

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Page 4 | 14 December 2016 | Prepared by: Francis Health

Lists Used – All Specialties

RMO Strike:

Tues 18: 0 Lists

Wed 19: 1 List

• 4% up May-Nov 16 cf. last year

• Approx. 20 lists lost because of strike

No

Change

11%

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Page 5 | 14 December 2016 | Prepared by: Francis Health

Operations Completed – All Specialties

2%

13%

RMO Strike:

Tues 18: 0 electives

Wed 19: 5 electives

• 11% up May-Nov 16 cf. last year

• Approx. 40-50 ops lost because of strike

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Page 6 | 14 December 2016 | Prepared by: Francis Health

Total CWD – All Specialties

3%

4%

RMO Strike:

Tues 18: 0 CWD

Wed 19: 2 CWD

• -4% down May-Nov 16 cf. last year

• Approx. 40-50 CWD lost because of strike

Released Under The Official Information Act 1982

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Page 7 | 14 December 2016 | Prepared by: Francis Health

Wave 1 Priority RAG

Status

Key Achievements

to 14 December 2016

Challenges and Opportunities

1. Acute and Elective

Capacity

- FY17/18 schedule modelling based on demand

- APR airflow assessment completed

- Additional plastics acute lists trialled

- Moving appropriate procedures out of theatre to

other location may require capital and operational

investment

2. Flexible Roster

Model

- Reached agreement on even session times to trial

within a 9 hour roster model

- ATR for additional FTE to support current 8 hour

model has been approved (in principle)

- Detailed cost analysis undertaken to determine

additional FTE requirements to implement 9 hour

roster

- High level of HR consultation to inform decisions

- Delay in approval for additional FTEs to support

service delivery under current 8 hour model

- Unable to proceed with 9 hour roster trial with

existing nursing staff budget and without minimum

number of willing participants

Workstream Progress

STATUS SUMMARY

Red =Off Track Amber = Generally on track, minor issues Green = On track

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Page 8 | 14 December 2016 | Prepared by: Francis Health

Wave 1 Priority RAG

Status

Key Achievements

to 14 December 2016

Challenges and Opportunities

3. Elective booking,

scheduling and list

construction

- Implemented new elective booking process across

three specialties – Gynae, Ortho, Gen Surg

- Established and implemented booking and

scheduling principles

- Electronic elective booking form developed and

undergoing user acceptance testing

- Streamlined communication among CNC Liaison,

CNC Theatre, SAU and Booking Office to support

list management

- Challenges with construction of Ortho lists (CNC

Liaison for Ortho will start 9 Jan 2017 to support

improvements)

4. Professional

Standards

- Theatre Charter completed and launched (available

on HVDHB intranet) and will be framed in theatre

- Identify interventions and KPIs to support

implementation

- Establish governance structure to oversee review

and audit process

Workstream Progress

STATUS SUMMARY

Red =Off Track Amber = Generally on track, minor issues Green = On track

Released Under The Official Information Act 1982

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Page 9 | 14 December 2016 | Prepared by: Francis Health

Wave 1 Priorities – Key Activities after 16 December 2016

WAVE 1 PRIORITYAPPROACH

Embed Roll out Progress

1. Acute and Elective

Capacity

- FY 17/18 capacity modelling

- Review of options to move

appropriate activity from theatre

to appropriate location

- Develop business case/s to

support decisions

2. Flexible Roster - 9 hour roster model trial

3. Elective Booking,

Scheduling and List

Construction

- Revised booking and list

construction process

- Revised process implemented

across remaining specialties

- Electronic elective surgery

booking form

- Visit Lakes DHB to review pre-

assessment processes

4. Professional Standards - Theatre charter

- KPIs and audit approach

5. Data - Standardised measurement

and reporting (i.e. theatre

dashboard, data definitions,

specialty level reports)

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Page 10 | 14 December 2016 | Prepared by: Francis Health

• Internal Resources & Skillset

• Building internal capability to support programme delivery

• Business Improvement & Process Design: Dawn Livesey, Rebecca Kay

• Improvement Programme Planning & Sustainability: Tania Grieve, Lis Browne

• Additional resources to consider: Business Analyst, Project Manager

• External Support

• Requirement/need for external resourcing to support the delivery of current initiatives

and planning of future improvement activities

Theatre Improvement Programme Planning Considerations

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Page 11 | 14 December 2016 | Prepared by: Francis Health

• Timing of Wave 2 priorities will be dependent on [internal/external] support

Options

1. Specialty Approach (i.e. identification of specialty improvement initiatives)

2. Prioritisation ‘sticky dot’ exercise

3. Perioperative department structure (i.e. FTEs)

4. Consistent Teams/ Flow

5. Wave 1 enhancements (i.e. preassessment process within elective booking

workstream)

Wave 2 Priorities

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Page 12 | 14 December 2016 | Prepared by: Francis Health

January February March April May June

Proposed Approach: Timeline (mid-Jan to June 2017)

Embed, rollout

and progress

Wave 1 Priorities

mid-January to mid-March

• Embed new booking and scheduling process

• Embed professional standards – theatre charter

• Embed standardised measurement and reporting

• Plan for roll out trial of 9 hour roster model

• Progress Acute/Elective capacity activities

mid-March to mid-April

• Trial 9 hour roster model

• Acute/Elective capacity

• Define Wave 2 priorities

mid-April to mid-June

• Progress trial of 9 hour roster model and plan for

full implementation (pending results of trial)

• Acute/Elective capacity

• Implement Wave 2 initiatives

• Commence planning and design of Wave 3

initiatives

Progress Wave 1

Priorities &

Wave 2 Design

Progress Wave 1

Priorities, Wave 2

Implementation &

Wave 3 Design

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Page 13 | 14 December 2016 | Prepared by: Francis Health

Risk/Issue Management

Risk/Issue Description Impact Probability Residual Risk Comment and Mitigation Activities

Developing models which

may require unbudgeted

capital expenditure High High

Prioritise models and improvements with cost saving

opportunities.

Early escalation of any potential issues to ELT.

Developing models which

may require FTE increase

Medium High

Prioritise models and improvements with cost saving

opportunities.

Early escalation of any potential issues to ELT.

RMO Industrial action, October

2016 Medium HighRe-evaluate and adjust project implementation

timelines

Track record of not

implementing good ideasMedium Medium

Establish and maintain high level of involvement of

ELT in all aspects of project.

Securing staff and/or union

buy-in to any proposed

changes

High Medium

Engage with all staff early and provide routine updates

about project progress.

Utilise HR expertise.

Restructure could divert staff

attentionMedium Medium Maintain awareness of process.

SMO and theatre staff

engagementHigh Medium

Engage with all staff early and provide regular updates

re project progress.

Show case and celebrate improvements.

Released Under The Official Information Act 1982