release notes - flir systems...2016/08/16 · introduction august 18, 2016 release notes united vms...
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© 2016 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may
be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form
without the prior written permission of FLIR Systems, Inc.
Names and marks appearing on the products herein are either registered trademarks or trademarks of
FLIR Systems, Inc. and/or its subsidiaries. All other trademarks, trade names, or company names
referenced herein are used for identification only and are the property of their respective owners. This
product is protected by patents, design patents, patents pending, or design patents pending. The
contents of this document are subject to change.
FLIR Systems, Inc.
70 Castilian Drive
Goleta, CA 93117
Phone: 888.747.FLIR (888.747.3547)
International: +1.805.964.9797
http://www.flir.com
Document History
Version Date Comment
1 August 18, 2016 Update 7.0.0.5758
Table of Contents
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Table of Contents 1. Introduction .......................................................................................................................... 5
2. Product Features.................................................................................................................... 5
Support for 10K Cameras per Latitude Directory .................................................................. 5
Secured Connection for EZ Client .......................................................................................... 5
Configuring TLS Connection .............................................................................................. 5
Export MP4 from Control Center and EZ Client .................................................................... 5
Control Center Digital/Optical PTZ Toggle Button................................................................. 6
Global Admin Feature ............................................................................................................ 6
Support for PTZ tracking ........................................................................................................ 6
3. Edge Device Enhancements .................................................................................................... 7
Support for new FLIR Quasar Hemispheric Camera .............................................................. 7
Cell Based Motion Detection Support for Quasar Gen II ....................................................... 7
Configure Single Multicast IP with Multiple Streams on Quasar Gen II ................................ 7
Support for 1080p Resolution with Quasar Quad HD Camera .............................................. 8
Support of FC-ID Thermal Analytics Cameras ........................................................................ 8
Support for FLIR Recorders .................................................................................................... 8
Support RTSP audio in using the Generic plugin ................................................................... 8
4. Fixed Issues ........................................................................................................................... 9
5. Limitations............................................................................................................................. 9
6. Upgrade Instructions ............................................................................................................ 10
Upgrade Steps ..................................................................................................................... 10
Upgrade Limitations ............................................................................................................ 10
7. Additional Resources ........................................................................................................... 11
8. Windows Updates ................................................................................................................ 11
9. Disclaimer ............................................................................................................................ 12
Version 7.0.0.5745 ..................................................................................................................... 13
Features .......................................................................................................................................... 13
Fixed Issues ..................................................................................................................................... 14
7.0.0.5710 .................................................................................................................................. 16
Features .......................................................................................................................................... 16
Fixed Issues ..................................................................................................................................... 17
Known Issues .................................................................................................................................. 17
Introduction
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Table of Figures
FIGURE 1: LOAD TLS CERTIFICATE ................................................................................................................................... 5 FIGURE 2: MP4 EZ CLIENT EXPORT ................................................................................................................................. 6 FIGURE 3: PTZ TOGGLE BUTTON..................................................................................................................................... 6 FIGURE 12: HEMISPHERIC CAMERA SETUP .................................................................................................................... 7 FIGURE 11: SINGLE MULTICAST IP FOR MULTIPLE STREAMS ......................................................................................... 8 FIGURE 13: SUPPORT FOR FC-ID FROM CONTROL CENTER ............................................................................................ 8
Introduction
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1. Introduction FLIR is committed to serving customers by responding to comments and feedback while making
major product enhancements. This United VMS 7.0 update, available for Latitude, Horizon and
Meridian, includes new features, edge device support, bug fixes and improvements based on this
user feedback.
2. Product Features
Support for 10K Cameras per Latitude Directory
We now offer support for large sites up to 10K cameras on a single Directory. This enhances
further our ability to support large sites as well as expandability of current sites.
Note: Support for 10K camera system on a single directory is dependent on server specifications.
For more information, please contact your local sales representative.
Secured Connection for EZ Client
EZ Client, the feature rich, modern, web client interface now has the ability to secure it with TLS
protocol. This feature further drives the EZ Client to being a functional and secure client
application for everyday use. Transport Layer Security is available on communications between
the Web Server and any connected Web Clients.
Configuring TLS Connection
The configuration of TLS connection to EZ Client is done right from Admin Center. Clear
instructions are available in the Help file.
Figure 1: Load TLS Certificate
Note: The user is responsible for acquiring a suitable Certificate (United VMS does not
create/supply certificates).
Export MP4 from Control Center and EZ Client
In addition to already being able to export AVI and DVT proprietary video formats, Control Center
and EZ Client are now able to export H264 video in MP4 format. This will allow for fast exports and
enable using standard players.
Limitations:
1. Large spikes and drops in framerate will cause video playback to be unstable.
2. Windows Media Player for Windows 7 has a limitation that only supports videos up to
1080p.
Product Features
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3. There is no OSD on the exported file. Therefore, there is no Analytics on the video and no
time/date/camera name.
4. Files with privacy masks cannot be exported to MP4 (due to the lack of OSD.)
5. EZ Client only allows max 2.5 hours of exported video with MP4
Control Center Digital/Optical PTZ Toggle Button
The look and feel of the toggle button for Digital / Optical in the PTZ pane has been updated.
Figure 3: PTZ toggle button
Global Admin Feature
The Global Admin Feature has been added to version 7.0 in this release, however it is available
only under special license and installation.
For more details, please contact your local FLIR sales representative.
Support for PTZ tracking
This Latitude Update for supports PTZ tracking after binding a TRK-101-P PTZ Tracker (with
firmware version 2.1.3.116) with a special hardware configuration of Quasar CP-4221-301 PTZ
camera. The camera is available from FLIR Operations by special order and is shipped with the
following software and firmware versions pre-loaded:
Figure 2: MP4 EZ Client Export
Edge Device Enhancements
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The TRK 101P requires a specific version of FW (2.1.3.116 or later), to obtain this firmware please
contact your FLIR sales representative.
3. Edge Device Enhancements
Support for new FLIR Quasar Hemispheric Camera
The new FLIR Quasar Gen II CM-6206-H1-I hemispheric camera is supported in United VMS using
the Quasar II plug-in in Admin Center and Horizon/Meridian Admin
United VMS provides software dewarping for the Quasar hemispheric camera, at the video
resolution of 6MP.
Figure 4: Hemispheric camera setup
Cell Based Motion Detection Support for Quasar Gen II
Cell based motion detection allows for more detailed definition of motion zones. Quasar Gen II
will now support cell based motion detection, allowing for more precise selection of zone areas
for better accuracy in motion results. Users can easily configure motion detection directly from
Admin Center, without the need to access the camera web page.
Note: This feature requires a supporting firmware of fs20160805NSZ or later.
Configure Single Multicast IP with Multiple Streams on Quasar Gen II
Quasar Gen II now allows the user to set the same Multicast address to multiple steams, utilizing
different ports for each stream. By default, each stream will be configured using a different
Multicast IP address, utilizing the default. When multiple streams are set to the same Multicast IP
address, there will not be a conflict since each stream will utilize a different port.
Edge Device Enhancements
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Figure 5: Single Multicast IP for multiple streams
Support for 1080p Resolution with Quasar Quad HD Camera
The Quasar Gen II Quad HD, which supports a maximum resolution of 1440p and 3 streams, has
added support for the 1080p resolution.
Note: This feature requires a supporting firmware of fs20160805NSZ or later
Support of FC-ID Thermal Analytics Cameras
The FC-ID is a new FLIR thermal camera with built-in analytics. This powerful tool is now supported
in United VMS using the FLIR camera plug-in.
United VMS supports analytics events from the camera, as well as the ability to arm/disarm the
camera and clear events.
Figure 6: Support for FC-ID from Control Center
Support for FLIR Recorders
United VMS allows FLIR recorders to be added to United VMS, further enhancing its investigative
features. The user will be able to view live, query and playback video that is recorded and hosted
on the FLIR recorders. The supported models will appear in the “Supported Edge Devices” list as
they are integrated.
Support RTSP audio in using the Generic plugin
The Generic camera plugin now supports audio via RTSP. This is useful for applications where a
camera requires connection using the Generic plugin while also requiring the use of audio
capabilities.
Fixed Issues
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4. Fixed Issues CR ID Description Support
Ticket
42190 Issue has been fixed in SDK Player sample 67832
42363 Motion Detection now works with Pelco IMP1110-1E 67869
42416 Motion Detection now works with Arecont AV3256 67678
42193 Improved accessibility status of ONVIF cameras in case of slow networks 67007
42372 Latitude no longer pushes a time to Axis cameras regardless of storage on the
edge 66808
40929 Can now save preset with Sony SNC-WR632 firmware 2.5 / 2.6.6 69093
42565 Latitude no longer automatically changes audio settings in Quasar Gen I 66290
42613 Video fixed on SightLogix cameras 66718
42578 Alarms fixed in Control Center where EDB is on same machine 68249
42714 Improved audio in quality in the VMS when using AAC format
5. Limitations Description
Global Admin Server uses port 80
Any other software which uses this port shouldn’t be used on Global Admin Server’s machine
Hemispheric cameras – privacy mask not supported.
FLIR recorders support from Latitude – Export, Lock, Alarms and synchronized playback is not
supported
If there is a disconnection of a stream which supports adaptive streaming whilst the stream is
showing in CC in the lower resolution, the stream will not recover and the user will have to re-drag
the camera to the tile in CC.
This will happen in Horizon/Meridian after Archiver restart, or in Latitude in case of a stream loss in
when there is audio on the channel or channel streaming in multicast.
Upgrade Instructions
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6. Upgrade Instructions The following upgrade path is supported:
• Latitude 7.0 (7.0.0.5700)
• Horizon 7.0 (7.0.0.5700)
• Meridian 7.0 (7.0.0.5700)
Note: All Latitude/Horizon/Meridian Updates on top of 7.0 will support this upgrade.
Upgrade Steps
To obtain the update executable follow one of the steps below:
1. Check the FLIR website: http://www.flir.com/security/display/?id=73533
2. If the desired update version number is not available on the website, please contact
support at +1 888 388 3577
This VMS update must be deployed on all machines – servers, clients and SDK applications.
Note that SDK applications must be closed manually.
After installation is finished, windows services will be launched automatically.
Note that AdminCenter and ControlCenter won’t start automatically.
1. Close the client applications before running the installation package.
2. Start the installation program and proceed as guided by the installation wizard.
Note: This stops your VMS Windows services, which resume upon completion of the wizard.
3. Upgrade the server side of the system, starting with the Directory server if not an all-in-
one system.
4. Once the server upgrade concludes, open ControlCenter over a remote client
workstation.
5. Connect to the server. You will be prompted to upgrade to the new version. After
accepting, the new version will be downloaded over the network and installed
automatically without requiring any further input.
Upgrade Limitations
1. Using windows “Remote Desktop Protocol” (RDP) to load the update with “Automatic Client
Update” feature is not supported.
2. If Mentor is installed on the client machine, Automatic Client updates will not work.
3. When running Automatic Client updates while not signed into Windows as an administrator,
Update screen and Progress Bar will be hidden from the user.
Additional Resources
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7. Additional Resources For more information about the VMS system, visit http://www.flir.com/security/display/?id=73645
8. Windows Updates Note: The VMS Windows services must be stopped prior to applying Windows updates Latitude is certified with all the Microsoft Updates available up until June 1, 2015. Check for the latest Microsoft updates.
Version 7.0.0.5745
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9. Disclaimer By providing this document, FLIR Systems, Inc. is not making any representations regarding the
correctness or completeness of its contents.
© FLIR Systems, Inc. 2016. All rights reserved.
Version 7.0.0.5745
August 18, 2016 Release Notes United VMS 7.0 V7.0.0.5758 13
Version 7.0.0.5745 Please refer to V7.0.0.5745 for full details.
Features Software Rebranding
LU 7.0.0.5745 saw the rebranding of the DVTEL software into FLIR following the acquisition of
DVTEL by FLIR Systems, Inc.
New TruWitness app icon
The TruWitness and Mobile apps has been outfitted with the FLIR branding
Update Version Number
LU 7.0.0.5745 saw the addition of the exact LU number to the login screen and help about screen.
Alarm Functionality in EZ Client
LU 7.0.0.5745 saw the addition of the alarm support to EZ
Improved Maximize View in EZ Client
LU 7.0.0.5745 saw the addition of improvements to the maximized view in EZ Client
Improved error messages in Horizon and Meridian
This update includes improved error messages in both the Horizon and Meriden First Time
Configuration Wizard as well as Horizon and Meridian manual edge device discovery.
Support for FLIR cameras
This update includes the newly added support for some existing FLIR edge devices.
For a list of devices, please see the “Supported Edge Device List” found at www.flir.com/security >
Resources > Product Literature
DNA Rebranding
The DNA camera configuration tool has been branded with FLIR logos.
RTSP Setting from Latitude
The Latitude user interface was enhanced with an “RTSP Settings” button and form, allowing the
user to provide the RTSP settings of the bound IP camera from Latitude.
Log into multiple Directories from Command Line
This feature allows an operator to have a system log into multiple United VMS systems via
command line.
Firewall detection and warning
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Control Center will warn the user at the login screen if the firewall is detected as turned on.
Faster Response Time to Failed Login
The time for the system to alert the user of a failed login has been made significantly faster.
Digest Authentication Support
Cameras that support only HTTP digest authentication are now supported.
Samsung PTZ Driver
The Samsung PTZ driver has been expanded to include control of patterns, wiper and OSD menu.
Client Support for Windows 10
Client only versions of Control Center and Admin Center are now supported on Windows 10
machines. Additionally, EZ Client supports Microsoft Edge Browser.
Distribution Ready Version of Horizon and Meridian
A new licensing mechanism has been deployed specifically for distribution models focusing on
working as stand-alone NVR systems.
Fixed Issues CR ID Description Support
Ticket
40964 Export to avi from Control Center no longer fails when using Microsoft Video 1
Codec. 64722
40258 Pelco scene no longer becomes inaccessible when setting separate stream 63748,
65008
40723 Added support to control PTZ of Pelco PTZ TXB-N 63501
61039 Honeywell Camera now works using RTSP Plugin in Horizon and Meridian 64015
40735 There is no longer an EntityJS map error when a map is opened in CC 64524
41262 Added support for single license for Arecont 12176DN 66046
41269 Re-added support discovery of DVTEL 9420 camera 65938
41280 Added support for single license for Axis Q6000
39788 Transcoder no longer stops responding to video requests. 66166
41540 Cameras that support only HTTP digest authentication will now work. For
example, new Axis cameras.
41021 Config file's DB user and Password Changed after LU upgrade 65692
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CR ID Description Support Ticket
41965 Configuring an output pin action on Moxa device via Admin Center no longer
produces an error 67356
41317 Mobile app no longer crashes on Android when trying to view 4K resolution 59394
42099 Samsung PTZ Driver that now supports Patterns/Wiper/OSD Menu
August 18, 2016 Release Notes United VMS 7.0 V7.0.0.5758 16
7.0.0.5710 Please refer to V7.0.0.5710 for full details.
Features Enhanced EZ Client playback timeline
The EZ Client playback timeline has been enhanced to include a moveable and stretchable gauge,
indicating the currently selected timeframe.
EZ Client thumbnail drill down search
The user will be able to select a thumbnail that covers a specific time frame (Fig. 2) and drill down,
producing a new set of thumbnails that covers the start and end time of the original thumbnail.
Digital zoom support to PTZ cameras
PTZ cameras now support digital zoom functionality via ControlCenter.
Digital Zoom for PTZ cameras in ControlCenter
When a PTZ camera is selected, the PTZ panel displays on the left hand side of ControlCenter. A
switch has been added, allowing the user to toggle between the optical and digital settings.
Logical ID in Horizon/Meridian
Horizon and Meridian have added support for Logical ID assignment (Fig. 5), allowing these
systems entities to be utilized by users who use CCTV keyboards or PC keyboards with
ControlCenter.
Support for new IOI HD Bullet
Now you can deploy DVTEL HD broadcast-quality IP camera technology together with industry-
leading, military-grade analytics from ioi.
The ioi HD CB-5222 bullet camera offers high-sensitivity 2.1MP Full HD 1080p resolution with WDR
and integrated high-end analytic performance.
Support for new Ariel Gen II camera line
Through its motion processing architecture, the CM-3102 and CB-3102series delivers predictable
storage and a reduction in your Total Cost of Ownership (TCO).
August 18, 2016 Release Notes United VMS 7.0 V7.0.0.5758 17
Fixed Issues CR ID Description Support
Ticket
39310
Fixed issue with system macro when working in Multi-Directory systems when
the monitors logical IDs are the same between systems. There is no need to
change to unique logical ID anymore.
62540
39292 Fixed issue of PLC connection via serial port following an Archiver restart. 63009
39466 It is now possible to set bitrates less than 325Kbps for Pelco Spectra 4. 61380
40172 Fixed issue of “Analytics unavailable” message upon video flickering for ioi IP. 63041
40105 Fixed issue with Axis encoder PTZ settings resetting after Archiver failover. 63977
40006 Fixed lip sync issue when exporting clip to AVI. 63790
40227 Fixed issue which happened with Pelco camera when changing camera setting
from a merged stream to separate streams. 63748
39659 Fixed issue with incident creation linked to audio out. 63477
40170 Fixed issue with alarms not being cleared in Control Center. 64007
Known Issues Description
Transcoder upload bandwidth to the web client should fit the video profile and transcoder video
profile setting. In case of low upload bandwidth there might be video latency.