release 2.98 - amazon s3 · release 2.98.0 release date 19.12.2019 fe a t u re d e s c r i p t i o...

Release 2.98.0

Release Date 19.12.2019

Feature Description Activated

Onboarding wizard The onboarding wizard is going to be enhanced with some additional views to guide new users to ask their first question. When login for the first time you proceed the following steps:

Enter E-Mail address (see picture 1)Choose the language and accept the terms of use, privacy policy and the company disclaimer. (see picture 2)

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Login screen optimization The login screen has been redesigned to match the new onboarding wizard (see picture 1). If you want to try it out just log out of the application.

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New invitation mail in english We designed a new welcome mail. This one is send out to the user when invited from the admins. The new design matches the design of the onboarding screens. (see picture 3)

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1. Login Screen2. One last step

3. New invitation email

Release 2.97.0

Release Date: 05.12.2019


[DEV-9] User can adjust interest tags in know-how profile

Users are now able to adjust their interest tags they initially set in the onboarding wizard in their know-how profile. (see picture 1)

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[DEV-1442] Remove option to change email addresses in the admin area

Admins are no longer able to set the email addresses for the options "from" and "reply to". We had to do this, because through different emails in this settings out mails got marked as possible phishing emails.

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[DEV-1634] Replace invite people with ask button

The old "ask tab" was replaced by a new and more prominent button on the top, right corner. We made this change to give users the chance to ask a question from every side on Starmind they are on. (see picture 2)

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Question imports are working again

We fixed the bug for uploading questions. by default

1. Interest tags

2. New "ask" button

Release 2.96.0



Ask Overlay The separate ask tab is replaced by an ask Overlay shown in picture 1.

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Mobile app link leads to website The mobile app link in the emails is now directing towards the QR Code Section on the website. In there a user is able to send the link via phone number onto his phone (see pictures 2 and 3).

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Uploading of excel is working The Bug which occurred when uploading excel files into questions or using the prefilling template is fixed.

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1. Ask Overlay

2. Mobile app

3. Mobile app

Release 2.95.0



[DEV-616] Links inside of the Announcement

Links inside of the Announcement lead now to the linked content and close the announcement automatically.

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Improvement of the tagging algorithms

We improved the way to define sub-phrases of other tags. For example, in the question “Who is in the data science team?“, “data science team” is the tag and “data science” is a sub-phrase. We are now able to identify sub-phrases without adding them manually beforehands as tags.

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Release 2.94.0



[DEV-1089] Make multiple brain feature visible for all users

Users are now able to switch between different networks they have access to and as an admin you can preselect them for your network.

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[DEV-1083] Remove Piwik from Backend and Frontend

We removed the tracking system Pwick from our Software.

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[DEV-1066] Bug fix of the chinese setting

Chinese user are now able to select their country in cantonese.

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[DEV-1069] Enable chinese as UI language

Now all users can activate chinese as UI language.

upon activation

Redesign of the notification settings for the users

The notifications are now categorized and users are able to activate and deactivate them individually.

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Admins can activate and deactivate the dashboard and the knowledge connections

Admins can activate and deactivate the dashboard and the knowledge connections in the admin area for their network

upon activation

Translation feature The translation feature can now be activated in the admin area. (It is free of charge until further notes)

upon activation

Links can be added into announcements

Links you add into announcements are no working properly.

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Release 2.93.0


NOTICE: THIS RELEASE WILL START ONE HOUR EARLIER THAN USUAL AT 5 PM (UTC+2) AND WILL TAKE APPROXIMATELY 4 HOURS.


Data Center Migration

Over the past few weeks, we worked closely with our hosting partner Swisscom to prepare a migration of Starmind customers hosted with Swisscom to the new Swisscom data center that is also located in Switzerland as the old one. The new data center of Swisscom offers the latest set technologies that belong to best practice set of technologies among other hosting providers and will thus allow us to further improve Starmind service for our customers. The new data center of Swisscom is regulated by the same contract terms between Starmind and Swisscom and is ISO 27001 certified (in the same way as the old one). It is a technical migration and there is no legal change required for it. We plan to migrate all our customers to the new Swisscom data center on the 10th of October 2019, which is a regular release day for Starmind. We want to inform you that the release window will start at 5 PM (UTC+2) and will take approximately 4 hours. During this time Starmind will be down or users might experience some mild discontinuity.

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[DEV-1014] Hide "complete your setup" box 14 days after the user's "first seen" date

From now on the "complete your setup" box will be hidden 14 days after a user visited Starmind for the first time, even if the setup hasn't been completed.

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[DEV-959] Fix capitalization of existing abbreviation tags

Many older tags are not fully in uppercase, even though they should be, i.e. we have "Qr", "Vr", "Vc", "fte", "Mbo", "Ibm", "Psp", "Usa", etc. In order to improve the expert profiles, we automatically fixed most of these cases.

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[DEV-701] Enable admins to change departments via bulk actions

Admin users now have the opportunity to apply a department to several questions at the same time via bulk actions. This is the first step to improve updating questions in bulk. Further options and filters will be added.

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1. Admin bulk changes 2. Admin bulk changes

Release 2.92.0


Feature Descirption Activated

[DEV-677] Move completely to HTTPS

From now on all images in emails are going to be sent secureover HTTPS.

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Release 2.91.0



[DEV-634] Revive tag filters in dropdown

The tag filters that had disappeared for a moment due to the UI change for the newly added "departments" are now coming back. As a user, you have the option to filter your stream for specific tags via the filter dropdown menu.

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[DEV-666] Community guidelines

As an admin, you will have the possibility to fill in specific information on how to use Starmind within your company. You can add videos, texts and images in the extension section. As a user, you can access the "community guidelines" via the menu item in the top right corner.

upon activation

1. Tag filters in dropdown

Release 2.90.0



[DEV-569] Sorting dropdown for search results

As a user, you now have the option to sort your search results by the following criteria: sort by last activity or sort by date published.

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[DEV-614] Send invite to typed user on invite or submit

As a user, when I enter a valid email address in the social dialogue, the submit button is active. I don't have to hit enter to send out an invite or a recommendation.

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[DEV-759] Add stream to question view

As a user, when viewing a question, you will be able to see the all question stream next to the question.

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[DEV-653] Error is shown when adding more than 15 departments

As an admin, I can now add up to 30 departments. by default

Release 2.89.0



[DEV-619] Admin button to invite all created non-activated users

As an admin, you can now invite all non-activated users via the user management section in the admin tool. By clicking on the button accessible via the settings icon, an invitation is sent out to all not yet activated users.

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[DEV-624] Admin user wants to import questions and answers with special timestamp

As an admin, you can now import questions with a specific time stamp so the questions will not appear on top of the stream.

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[DEV-599] Workspaces Switch in menu

As a user of multiple Starmind networks, you are now able to switch to the other network via the menu directly.

on request

[DEV-573] Enriched expert notification

As a user, you are now informed why you were selected as an expert for a question. The notification sent to you now contains the tags that are related to you and the question.

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[DEV-332] Add message in sharing and recommending dialogue

As a user, you now have the option to add a message when sharing a question with someone or recommending an expert.

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Release 2.88.0



[DEV-259] 'What's new' modal on entering Starmind

As a user, I now receive infos on feature updates in the "What's new" section that opens when I log in to Starmind.

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[DEV-596] Walkthrough for key features

As a user, I now have the option to click on "getting started" in the User Guide and will then get a walkthrough for the key features of Starmind (ask, search, notifications).

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[DEV-654] Enable Chinese as content language in the user settings

In addition to the existing content languages (English, German, French, Italian and Spanish) Chinese now complements the language selection. If activated for a network, the user can add Chinese as content language anytime in his settings.

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[DEV-644] Feature idea platform in admin section

Once activated for a network, as an admin, you have the option to bring in new feature ideas as well as upvote other feature ideas on the platform canny.io, accessible directly via the admin tool.

upon activation

[DEV-600 and 603] Translation button in question view for question and answer

As an admin, you can activate the translation option for questions and answers from German to English. There are two translations sources available: DeepL (default) and Google Translate. If the translation option is activated, as a user you see a button to translate the content of the answer or the question.

on request

[DEV-441] Establish knowledge connection with other users

If activated for your network, as a user, you are now able to connect to other users and see what know-how they share on Starmind directly. The users suggested to you on the upper right corner are users most relevant to you (based on your interactions and profile) and the context (e.g. current visible question).

on request

[DEV-692] Can't link mobile app to account because of "Invalid OAuth ClientID"

You can now link your mobile app to your account again as this issue has been resolved.

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Release 2.87.0



[DEV-465] Help guide as a side menu to understand the Starmind value

As a user, you are now provided with a feature guide that you can access any time. There is new menu item in the top right corner between the bell and the profile picture. By clicking on that, you now see the option for feedback as well as an "About Starmind" section. This selection will be enriched by to more items ("What's new" and "Getting started") in the next weeks. This section shall help you to better understand the value of Starmind and the new features added.

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[DEV-517] Allow admins to delete departments

Ad an admin, you can now delete departments. If there are no questions linked to a department, it will be deleted right away, if there are already questions linked to it, you will be prompted to “reassign questions” and can give them another department name.

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[DEV-293] Email reminder to download the app

If the app is activated for your network, then you will now receive a reminder to download the app. As a new user, you will receive the reminder after 5 days, as an existent user, you will receive the reminder after 30 days.

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[DEV-381] Email reminder to ask first question

As a new user who has not asked a question yet, you will receive a reminder to do so 3 days after you joined Starmind. As an existent user who has never asked a question before, you will receive a reminder to ask a question three days after your last login.

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1. New Feature section

Release 2.86.0



[DEV-503] Add Italian as UI language

In addition to the existing user interface languages (English, German, French, Spanish) Italian now complements the language selection. If activated for a network, you can switch your own interface language to Italian anytime in your settings.

on demand

[DEV-414] Do not display interest tags in know-how profile

The algorithm differentiates between interest and experts topics for a user. In the future only tags counting as expertise (expert tags) will be shown in your know-how map. This might lead to slight changes in the individual know-how map from a visual perspective.

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[DEV-81] Enable user to start question in case of no results

If I trigger a search and the search does not give any result, I now have the option to start asking a question right away by clicking on the newly appearing button below the search bar.

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[DEV-470] Highlight Ask button

As a user who has never asked a question before, you will now see a tooltip encouraging you to ask a question. By clicking on the background, the tooltip will disappear.

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[DEV-513] Allow users to add a Category to a questions

You now have the option to add a category to any question you ask. The categories are pre-defined by an admin and are are based on the company environment. Every category has a different colour.

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[DEV-498] Allow users to filter questions by categories

You can now filter the question stream by categories and look for content that is relevant to you. With the implementation of categories, the so called tag filters on the left hand side will disappear. Also, the question images will go away as the categories can then be indicated in a clearer way.

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[DEV-512] Allow admins to create and edit Categories

As an admin, you can define the categories than can later been chosen by the users. In addition, you have the option to edit the categories for a question at any time. You can add up to 30 different categories.

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1. Option to ask question incase of no search results 2. Highlighted ask question

button

3. Ask with category dropdown 4. Stream with categories

Release 2.85.0



[DEV-483] Release Cleanup question view

The menu for the question is now at the bottom beneath the options and is only showing the options that are not yet directly clickable in the question viewThe “comment” field is hidden until the field “comment” is clicked on (released due to user/client feedback that the comment field was used too often for posting answers - see Insight) (See Image 1)

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[DEV-323] Cleanup question view

The feature “accepted by question author” is shown in a header bar on top of the answer. It is clickable and then showing date and accepted by question author. (See Images 2 & 3)“Request validation” is also shown in the header bar on top of the answers. If a question is expired, you can request validation by clicking on it. The bug concerning this feature has been fixed. (See Image 4)

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[DEV-515] Remove stream from question view

When clicking on a question and changing into the question view, the question stream is no longer visible at the left side, creating a more clean page for the question view (See Image 5)

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1. Question view

2. Accepted by questionauthor (collapsed view)

3. Accepted by questionauthor (expanded view)

4. Request validation(expanded view)

5. Rate answer

6. Question view (overview)

7.: Notification Email

Release 2.84.0



[DEV-384] Remove summarised option for email notifications

To not overwhelm you as a user, only the option to set email notification to ON and OFF will remain. If your email notifications option was on "summarised", then it will be switched to OFF.

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Release 2.83.0



[DEV-433] Automatic tagging for bulk uploads for questions

From now on, when admins bulk import questions, tags will be extracted automatically from the question title and description and will be added to the question. The option to manually add tags in the uploading sheet remains.

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[DEV-74] Remove type anywhere

Due to low usage, the type anywhere search will be removed.

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[DEV-436] Invite users in checklist only appears for self-registration networks

In the future, the invite user option on your set up checklist will only occur if you are part of a network with self-registration. For the other networks, it will be removed.

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Release 2.82.0



[DEV-35] Show user bar to see who is involved in a question

If you want to know who and how many users are notified when a question is asked, then the new user bar helps you to understand this. Every time you ask a question and publish it, you will see the users who were notified. Once other users provide answers or comments, they will be added to the list as well.

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[DEV-307] Add comment when reporting a question

As as user, you now have the option to add a comment to a question you are reporting in case of inappropriate content. As an admin you will receive a notification containing that message.

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[DEV-270] Summarized emails show count of notifications

If you have not logged in for a while and receive a summarized notification, you can now see the notification count at first sight.

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1. User bar showing linkedusers

Release 2.81.0



[DEV-116] Invite people in the header

Via an invite button on the header, you can now invite users directly to Starmind. Just copy paste a list of users or add them manually. The more users are on Starmind the higher the value for every user.

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[DEV-33] Enable users to follow/unfollow a question in the question view level

In the question view you can start to follow the activity on a question by clicking on "follow". This feature has been hidden in the context menu and can now be accessed more easily.

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[DEV-25] Experts tab in header

The newly added expert tab in the header gives you quick access to find the best experts in your network. The expert search is the best way to find other users who have the skills that you are looking for. The tab is only visible in networks where we have the cockpit activated.

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[DEV-177] + [DEV-119] Add user suggestions to recommend and share dialogue

You can now share content with and recommend experts more easily as other users are directly suggested in the dialogue.

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1. Invite user button 2. Expert tab in header

3. User suggestions indialogue

Release 2.80.0



[DEV-37] Add checklist for user to complete his profile

You now see a checklist encouraging you to do a task (e.g. add tags, set a profile picture, ask a question) in order to finish the setup of your profile.

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[DEV-186] Show app banner in web app on mobile devices to download app from store

You can now see an app banner that links to the iOS app for iOS devices or to the android app for android devices if you are on the mobile web app and your network has the app available and you have not yet logged in to the app at least once.

by default for clients who activated the mobile app

[DEV-228] In-app banner 3rd column

You can now see an app banner if you are on the web app and your network has a mobile app available amd you have not yet logged in via the mobile app. By clicking on it, the app modal opens. When inserting your mobile number, you will then receive a link to the app in the store.

by default for clients who activated the mobile app

[DEV-29] Accept answers by question poser

You received many answers with a positive rating but still feel like your question is not answered? You received many answers but the one with the lower rating is actually what you really wanted to know? Now you are able to flag one or multiple answers as the answers that you expected and the question is displayed accordingly.

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1. Checklist to completeuser profile

2. App banner in web appon mobile device

3. Web app in-app banner

4. Question accepted byquestion poser

Release 2.79.0



[DEV-231] 'Copy link' option added to questions and answers

You can now share links to interesting content. Use 'copy link' to share a url with email or in any other communication tool you prefer. This helps to get more views or contributions to a question.

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'Copy link' option in thequestion view.

Release 2.78.0



[DEV-146] Admin wants to import users with Spanish language

When importing users via the excel prefilling template in the admin interface, you can now also assign users the Spanish interface language by filling in "es" in column D.

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[DEV-125] As an admin I want to search for existing user accounts

The future migration to microservices in mind, the user management section of the admin tool will be handled on a different service. Therefore, the admin tool look and feel has slightly been adjusted. The tab "Admin" e.g. has been renamed to "App Settings".

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Release 2.77.0


https://medium.com/starmind/starmind-engineering-how-we-introduced-microservices-to-the-rest-of-the-team-part-i-7ce6b9a2c15f


[DEV-76] Hide question stream from ASK view

Statistics indicated that only a small share of users have been interacting with the question stream in the ASK view. In order to simplify the experience when using Starmind, it has been removed. Now users can enjoy a cleaner and more focused ASK view.

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A/B tests: First experiments running

In some chosen networks, we have experiments running such as seeing which users are involved in a question, inviting other users to join, adding a people bar in the header to access the cockpit and more. Each experiment is randomly allocated to 50% of the users of a specific network. After a period of time, we will analyse the impact of these experiments on user behaviour and release successful new features for all networks.

for impact circle

Do you want to be a pioneer and participate in A/B tests with your network? Apply for the impact circle here: [email protected]

1. Cleaned up ASK view

Release 2.76.0



[DEV-150] Mentioning is interrupted after space

It came to our attention that within a network, there are many users with the same first names. We improved the mention feature. Now it allows you to type the first and last name separated with a white space and you will get to see the people you are looking for.

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Release 2.75.0


Implementation of backend and algorithm improvements on web, mobile and desktop versions.

Release 2.74.0



[PBL-5858] Dashboard is activated by default

As a third menu item, the "discovery dashboard" is being activated to provide the users with a more personalized perspective on what is going and what might be most relevant in the network. The dashboard is comprised of four sections:- The activity feed gives a detailed, chronological overview of what is happening in the community (See Image1.), - The profile gives a quick glance at the user's own contributions, and, if gamification is activated, their current rank in the network based on the actions (See Image 2.),- Recommendations are personalized based on the users' past actions, the current know-how profile and content of interest (See Image 3.), - Trending highlights people and popular content currently being discussed across the entire network for having generated a lot of activity (See Image 4.).

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1. Activity

2. Profile

3. Recommendations

4. Trending

Release 2.73.0



[PBL-5813] Enable stream filters for all users

The standard filters (unsolved, trending, followed questions) are now accessible on the left hand side of the stream. This makes using them more intuitive. They are called tag filters.

With the tag filters, a user has now the possibility to easily filter the stream by any tag desired. The stream can also be filtered for a combination of tags. In addition, a link of the filtered stream can be shared with any other user by simply copying the URL. Also, question tags are now clickable. By clicking on it, the tag filter is applied instantly for the stream.

These tag filters will replace the previous custom filters.

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1. Several tags can becombined for more detailed

search results.

2. Tags are automaticallysuggested when typing.

3. The standard filters canbe applied in combination

with a tag filters.

Release 2.72.0



[PBL-5771] User can change UI language in account settings

Users can change their interface language in the account settings, this change will affect all Starmind applications of the user.

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[PBL-5837] Effect of negative actions on Expertise

Starmind now learns even faster from negative interactions with a tag, such as rejections of questions (clicking on "No, I cannot answer this question.") and low-rated solutions. As a result, tags that a user is no longer an expert on will disappear much faster from the user's know-how map and expert notifications. Similarly, the user will no longer be listed as an expert in the Cockpit.

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Release 2.71.0



[PBL-5698] Admin user can anonymise deactivated users

A user administrator has now the privilege to anonymise users in the admin tool in the user detail view. Because the user has the right to be forgotten (Art. 17 GDPR).

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Release 2.70.0



Release 2.69.0



[PBL-5406] Activate Spanish as user interface and content language

In addition to the existing user interface languages (English, German, French) Spanish now complements the language selection. If activated for a network, the user can switch his own interface language to Spanish anytime in his settings.

on demand

[PBL-5603] User should be able to see relevant context in search results

To give the user more insights about the context of his search results, it is now clearly highlighted why a question appears in the search results: If the searched term appears as a tag, in an answer, as a comment or as an attachment, the relevant content is now shown highlighted under the question title.

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1. Spanish as interface andcontent language in

settings

2. Ask question form inSpanish

3. Context of search resultsshown in results

Release 2.68.0



Release 2.67.0



[PBL-4183] User should be able to browse related questions in the question view

When reading a questions and its solutions, the web interface is now showing a list of three similar questions underneath the last answer. Users that are interested in the overall topic of a question can now easily see what else is already there on the network. [See Image 1]

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1. Related questions in thequestion view

Release 2.66.0



[PBL-5585] Tag extraction with adjectives

The Algorithm is now able to extract relevant keyphrases with adjectives (such as "artificial intelligence"). This will lead to a better tagging compared to the tagging of only the noun ("intelligence").

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Release 2.64.0 & Release 2.65.0

Release Date: 30.08.2018 & 13.09.2018


Hotfix Release 2.63.1



[PBL-5577] Question and solution is missing the date information

The date a question or solution has been updated or created is shown again.

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[PBL-5578] Fancybox image view doesn't work anymore

Clicking on an image within a question, solution or comment will show the image again

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Release 2.63.0



[PBL-5522] User wants to manage the country field in the profile settings

If not restricted by the Admin-settings, a user can now select their country in the personal information section, on the settings page.

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[PBL-4064] User receives gratulation upon creating new question

In order to create a better user experience, users that post a new question will see a confirmation that congratulates for the contribution. This feature can be activated by the Starmind IT upon request.

upon request

Release 2.62.0



[PBL-5515] Apply minimal score threshold also for first tag in automatic tag suggestions

In order to further improve the automatic tagging, a minimal score threshold to the first tag suggested will be applied.

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Release 2.61.0



Release 2.60.0



[PBL-5107] User should realise that comments to own questions are anonymous

When a user writes a comment to his own question or to a solution to his question, it is now clearly indicated that he will remain anonymous. [See Image 1]

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Design change of header and menu

With the aim to make Starmind even more intuitive, the current header is slightly adjusted. The "Ask question" option will be moved from the right corner to the center of the header and as a consequence, the menu will be moved to the right corner. The exact changes are shown in the screenshots below. [See image 2 & 3]

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1. Comment view asquestion author

2. New header design

3. Ask question option innew header

Release 2.59.0



[PBL-5400] Move database to MariaDB

Starmind will migrate all customer production and sandbox networks from our current database management system to MariaDB. This will lead to a better load balancing, more speed and an overall more stable system. With the new database management system, all data will still be hosted in Switzerland on Swisscom DCS, the exchange is only being done within this data center.

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[PBL-5094] User should be able to give feedback when giving low rating

When a User rates a solution with 3 stars or less he will be able to give feedback to the solution poser as a comment in the corresponding solution input field. A rating of 3 stars or less will trigger a modal window with input for feedback, regardless if the user already rated the solution. The feedback is optional, and the modal window can be skipped or closed.

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Release 2.58.0



[PBL-5385] Extract tags from solution content &[PBL-5386] Include solution tags in the expertise of users

Continuing with the Algorithm improvement efforts, Starmind will now provide tags that are automatically extracted when a new solution is published. The content of all solutions will now be taken into account for tagging, because directly analyzing the topic of solutions provides useful data to later improve the expert search and user profiles. Each solution can add up to 8 tags, but can also have no tags at all if the solution doesn't add new keywords than the question does.When a solution is edited, the new description is tagged again, and solution tags are added and/or removed if necessary.

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[PBL-5392] Admin wants to see the tags of each solution

Additionally, tags are displayed for each solution on the question detail page in the Admin tool. This is meant to help understanding why certain people are experts on certain topics in a network, and it enables the Admins to give concrete feedback to Starmind if the solution tagging is making mistakes. The Solution tags cannot be edited by the Admin. [See Image]

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1. Admin view of solutionwith extracted tags

Release 2.57.0


Client specific alterations concerning GDPR and backend work.

Release 2.56.0



[PBL-5329] Apply a penalty to common words & [PBL-5371] Reduce tag extraction score of common words at the beginning of a text

In order to improve the tagging Algorithm, extensive work is being done in the background to install the tagging of solutions next to the already working tagging of questions. In order to being able to release this in a few weeks, the Algorithm has been taught to identify commonly used words in order to exclude them from the tag suggestion or lower their score so that other words are preferred. It has also been identified that the beginning of texts is often filled with nouns that are not relevant for tagging (e.g. "my solution here would be..." / "the short answer to this question is..."). Therefore, the tagging algorithm has been taught to identify which words are relevant as tags and to find a better balance between the position of words in the text on the one hand and how common a word is on the other hand.

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Release 2.55.0



Release 2.54.0


Implementation of backend and client-specific improvements on web, mobile and desktop versions.

Hotfix Release 2.53.1



[PBL-5319] Admin cannot create new users

The manual user creation by an admin user will be reinstated. In addition, two other issues caused by the switch to material design will be corrected with this unscheduled hotfix release.

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Release 2.53.0



Change of frontend design language

Starmind switches the web app custom frontend design to the design language Material Design from Google.The changes will be visible in small details, like an underline in text fields. For the white labelling the number of different colors that can be individually configured for various components has been reduced. The new design language will help to manage the overall technical complexity and enable to install new features easier.

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[PBL-5252] Answer with official group user label

Clients now have the possibility to assign certain users to an approval group that can publish solutions with greater visibility [see Image].The solution will then have the label "approved by [department name]". Clients can use this feature to highlight specialists' answers that are safe to be communicated to third parties or to meet service standards.

upon request

[PBL-5270] Question GET /questions query response should return relevance score

Clients now have the possibility to make use of a new API endpoint which returns a relevance score for search results. Given you want to integrate the search results into another system, e.g. a chat bot, you can decide now if you would like to show them to the user based on a threshold.

by default

[PBL-5274] Option to underline all content links

When adapting Starmind to the client's corporate design, we always recommend to use a primary color with a clear contrast to black. However, if a client decides to use black or dark blue as primary color, we now offer the possibility to underline all content links.

upon request

[PBL-5295] Increase maximum number of automatic tag suggestions

The algorithm will now suggest up to 8 tags (instead of 3) for each new question. Along with that the weighing of certain tags and the identification of fitting suggestions has been improved. The new set of tags is meant to increase the number and accuracy of the expert selection, as well as the search quality for questions.

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1. Solution with group userlabel

Additional release to update SSO infrastructure



[SOL-1951] Update Shibboleth to correct security issue

As part of our SSO infrastructure, we use the Shibboleth service provider. In order to close a security gap in connection with Shibboleth, we will need to update Shibboleth to the newest version available. More information about Shibboleth's bug can be found here: https://shibboleth.net/community/advisories/secadv_20180112.txt

SSO clients only

Release 2.52.0



[PBL-5279] – Discontinue IE10 support and inform users about unsupported browser

After Microsoft discontinued updating the IE10 browser in January 2016 and almost all clients have updated their browsers for safety reasons, Starmind is following now by discontinuing the support for the IE10 browser. Users who try to access Starmind via an unsupported browser will be shown a customized error page with instructions how to upgrade their browser and the possibility to contact support (see image 1).

by default

1. error page forunsupported browser

Release 2.51.0



PBL-5142 Stop sending of daily KPIs and delete "KPI Report" from Admin interface

In the Admin-Tool, under "Extensions" - "KPI Report" exists the option to add a recipient of daily Emails with the Main Usage Statistics of the last day. After changes to the Admin Analytics Dashboard, all information from these Emails can be accessed easily and with more options. The feature "KPI Report" is therefore redundant and not needed anymore for analytic purposes. In order to simplify the Admin-Tool and reduce release times for development, the Feature is being removed and the daily Email sending is being suspended.

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PBL-5141 Delete "expertise feedback" from Admin interface

The option "Extensions" - "Expertise Feedback" in the Admin-Tool is a remainder from an earlier version of Starmind when it wasn't possible to rate answers throughout all networks. As part of the efforts to simplify the Admin-Tool, this unneeded option will be removed.

by default

PBL-5249 Hide comment field and change comment button in question view

In order to prevent confusion between the comment text input field and the solution text input field, the comment field is now hidden by default beneath the question. This way, it should be more obvious for the user to chose the solution text input field to write his answer.

by default

Release 2.50.0



PBL-5161 Gamification level-up follow up with additional actions

After the update of the Gamification Feature in Release 2.48.0, the actions that get rewarded by points have been adjusted and added. This leads to the following distribution of points:- Write a question (300 points) - Write a solution (500 points) - Get a rating (10, 20, 30, 40, 50 points) - Recommend an expert (50 points)- Write a new comment (20 points) - View at a question (only counts unique question views) (5 points)- My comment is upvoted (exception: I am the author of the comment) (10 points)

upon request

PBL-5224 Implement new interest algorithm for user profiles

In addition to the expert algorithm, Starmind now works with a new kind of algorithm to best match questions and user: The interest algorithm. This creates an interest profile of a user as a list of tags sorted by an "interest weight". If the user profile is not yet full with expertise tags and initial tag relations, the top interest tags (if any) are used as a fallback.

The following factors contribute to the interest for a tag: - Search query linked with that tag (relativeWeight = 1.0) - Solved a question linked with that tag (relativeWeight = 1.0) - Followed question linked with that tag (relativeWeight = 0.5) - Rated a question linked with that tag (relativeWeight = 0.5) - Viewed a question linked with that tag at least 3x (relativeWeight = 0.2)

by default

Release 2.49.0



Release 2.48.0



[PBL-5127] – Gamification level-up

The gamification implementation aims to foster a motivating user experience. So far Starmind knew 5 user levels only. Most of the heavy users achieved level 5 long time ago, therefore we introduced new levels. The maximum is reached at level 100 now and with the new gamification implementation we expect heavy users to achieve the final level within 3 to 5 years.

upon request

Release 2.47.0



Release 2.46.0



[PBL-5070] – Temporarily block user authentication after multiple failed authentication attempts

To prevent brute force attacks on user accounts from Starmind clients using simple login as authentication method (see image 1) we introduced a mechanism which delays the login process after 5 failed login attempts (see image 2).

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1. screen after normalfailed login attempt

2. screen after fifth failedlogin attempt

Release 2.45.0



[PBL-5106] – Admin user wants to see first_seen of a user as well as view_count and solution_count of a question

In the admin tool content management area two new columns have been added (see image 1). In the user management area one new column has been added (see image 2). All new columns are sortable and allow to further analyze and sort questions and users within the Starmind administration interface.

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1. new columns "Solutions"and "Views"

2. new column "First seen"

Release 2.44.0

Release Date: 26.10.2017 (Sprint 80)


[PBL-4881] – User wants to revoke OauthClients manually

At the personal settings-page of each user it is now possible to access a list of all authorized devices linked with this account. This could be a collection of devices like a laptop computer, a tablet and a mobile phone. The user then has the possibility to revoke the access of each device that is unknown or not trusted. When trying to access Starmind again with such a device, it is only possible to log in with the personal account password. (See Image 1)

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1. List of Authorizeddevices

Release 2.43.0


Implementation of backend and client-specific improvements.

Release 2.42.0



[PBL-5024] - Make tables in admin tool sortable

In order to manage the large amount of data and find specific information much more efficient the admin tool search options have been added with the possibility to sort question search results with a search query and by each column. The following columns have been made sortable:

User management: - ID

- Email

- Last seen

Question management:- ID

Tag management:- ID

- Label

- Usage Count

The option can be accessed via a small arrow that appears next to the column when hovering over (See Image)

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1. Sortable Columnexample

Release 2.41.0



[PBL-3368] – Admin should be able to sort tables of overview pages

In the "Content Management" and "User Management"-section of the Admin Tool you can now sort the tables of overview pages by each column. This helps to manage large amounts of data and to find specific information much more efficiently.

by deafult

[PBL-4963] – Admin should be able to configure "company" as property for the user appendix

A new field has been added to the Profile Information of each user. Now it is possible to send the information for "Company Name" along with the data for each user.

by default

[PBL-5013] – User wants to have clear access to mobile app activation

The two-step navigation in the "activate mobile app" menu link has been replaced by a one-step approach. Both actions necessary to activate the mobile app are now shown in one pop up-screen (see Image 1)

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1. mobile app activationscreen

Release 2.40.0



[PBL-4945] – Discontinue IE9 support and inform users about unsupported browser

After Microsoft discontinued updating the IE9 & IE10 browsers in January 2016 and almost all clients have updated their browsers for safety reasons, Starmind is following now by discontinuing the support for the IE9 browser. Users who try to access Starmind via an unsupported browser will be shown a customized error page with instructions how to upgrade their browser and the possibility to contact support (see image 1).

by default

[PBL-4955] – Replace inline images with thumbnail images

Until now, when users upload images that are very large, they take up too much space in the question or answer and make reading and viewing inconvenient. Now, all inline images of a question, solution and comments, announcements and disclaimers are replaced by thumbnail images. The thumbnail image is clickable and will show the image in an overlay. If there are several images in one question, the images can be scrolled through.

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1. error page forunsupported browser

Release 2.39.0



[PBL-4952] – As an admin I want to see an analytics overview

Users with the role "network statistics admin" are provided with a dashboard overview now (see image 1) when visiting the analytics section in the Admin Tool.

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1. new analytics dashboardoverview

Release 2.38.0



[PBL-4934] – Solutions should be sorted by rating regardless of expiration

The ordering of solutions in the question view has been slightly changed. As of now, solutions are sorted according to their rating without taking into account if it is expired or not. We think a user should not miss a 5-star solution just because the original solution author predicted an expiration date for it. An expired solution will still be highlighted visually.

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[PBL-4984] – Update announcement templates

A new announcement has been created for the upcoming launch of the mobile app (see image 1). It is available in English, German and French. In addition, the other templates have been updated content wise.

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1. new mobile appannouncement

Release 2.37.0



[PBL-4827] – As a user, I want to upvote a comment

Users are now able to emphasize good comments with a single click. You can upvote each comment (even your own), but each user can upvote each comment only once (see image 1).

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[PBL-4836] – Implement Starmind endorsement

Clients are allowed to use their company logo top left in the Starmind application. In return, we introduce the Starmind logo at the bottom of each question solution thread.

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[PBL-4931] – Improve question search for queries including hyphens

When searching for questions, users get similar content now no matter if they search for "e-mail" or "email", "e-commerce" or "e commerce", or "F.A.Q." or "FAQ".

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1. new comment upvotes

Release 2.36.0



[PBL-4060] – Clean up ask question form

The ask question form has been redesigned (see image 1). The question description follows right after the question title now. Tags are displayed at the end. Please find below a list of further improvements:

Question title:- A character counter is highlighting the available characters (top right of the question input field)- The cursor doesn't jump automatically to the question description field if the maximum length is exceeded- The question mark as last character is always added regardless of the maximum length

Similar questions:- The number of solutions of the question is shown- The last update of the question/solution thread is shown-The rating of the best rated solution of the question is shown- Similar questions can be collapsed or extended

Tags:- A tag counter is highlighting the available tags (top right of the tag input field)- A tag is not created anymore if a user started to create a tag and clicks outside of the tag input field- Backspacing too much in the tag input field won't delete existing tags anymore

Attachments and inline images:- An error message that describes why the upload failed is shown (in case of wrong file format or too large file size)- The question submit button is deactivated while the attachment is uploaded

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[PBL-4815] – Implement missing network settings

The admin tool interface has been extended in the "Settings" section, the "Extensions" section and the "Integration & Services" section (requires the settings admin role). Please find below a list of all new areas:

Settings:- Algorithm: define the maximum number of experts per new question and the first question expert multiplier (see image 2)- Authentication: define simple login and SAML settings

Extensions:- Expertise feedback: define setting- KPI: define KPI email settings (see image 3)- Gamification: define gamification settings

Integration & Services:- Push notifications: define API key and App ID- Site analytics: define Google Analytics and Piwik Analytics- SMS: define SMS settings

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1. new ask question form

2. new algorithm adminsettings

3. new KPI email adminsettings

Release 2.35.0



[PBL-4782] – User wants to search for questions by keywords found in comments

The comments to a question or its solutions are now processed by the same ElasticSearch analyzer as question and solution descriptions. This means that when an user wants to find a question, the search engine is now also looking for a word that occurs in one of its comments. This is because comments might contain important keywords that don't occur in the question or its solutions.

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[PBL-4808] – better information on rating average

If the average rating of a solution with more than one rating is non-integer, half star ratings are being shown (e.g. 4.5) (See image 1)

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1. half star rating ofsolution

Release 2.34.0

Release date: 08.06.2017 (Sprint 70)


[PBL-4737] – Replace thumbs up / down icons in feedback to expert selection

When identified as an expert by the algorithm, the question "You have been selected as an expert for this question. Can you answer it?" used to be answered with thumbs up or thumbs down icons. To make this more unambiguous, these icons have now been replaced with "yes" / "no" buttons (see image 1).

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[PBL-4888] – Boost participants in the search when mentioning another user

When mentioning, sharing or recommending other users, those with whom I've already interacted appear higher in the search results. Besides, the search results include users who are directly involved in the current question by e.g. answering or commenting.

by default

1. Algorithm feedback withyes / no buttons

Release 2.33.0



[PBL-4076] - Extend search function to find similar word endings or middle parts

When searching for content, the search function now looks for matches in all parts of compound words, not only among the beginnings of words. This means, if a user searches for "Anlagen", the results "Löschanlagen", "Wasseranlagen" and similar will also appear. This is implemented in german only, as it is not required in English.

by default

[PBL-4832] - More qualitative expert search results

When carrying out an expert search with one or more tags via API (via backend), the endpoint returns not only the experts but also these indicators for the score:- The number of recommendations related to the tag(s)- The number of solutions to the tag and the average rating on this solutions - When multiple tags are given, a single aggregated number is returned (e.g. number of solutions with at least one of the given tags)

by default

[PBL-4833] – Enforce a strong password policy

For all networks with simple login, the password policy has been adjusted to comply with stricter security guidelines. A password now requires al of the following:- minimum length of 8 characters- lowercase letters- uppercase letters- a number

by default

Release 2.32.0


This sprint was all about enabling our users to download and activate the native mobile app for iOS and Android. More soon! For now, here are the notes of this release:


[PBL-4841] - Inline mentioning with the @-character does now support to search for an email address

When mentioning a user, it used to be possible to search by user name only. However, the search doesn't recognize spaces, so typing "firstname lastname" wasn't possible. Although after typing the first name, users are suggested, there is a limit of five user suggestions. This makes it difficult to find some users, especially those with frequently appearing names. Now, it is possible to type in and search by the mail address of a user (see image 1). This makes it easy to find users when mentioning them.

by default

1. Mentioning user with e-mail address

Release 2.31.0


Feature Descritpion Activated

[PBL-4735] - Converting a comment to a solution should trigger an update

When converting a comment to a solution in the admin interface, this is recognized as an update on the question: the question is marked with a blue dot and appears at the top of the question stream.

by default

Release 2.30.0



[PBL-4779] - User wants more relevant and personal question search results

When entering a search query on Starmind, the results that are displayed are now more personalized for every user; not limited to, but boosting the following:

- questions asked by the searcher - questions answered by the searcher - questions followed by the searcher - questions with recent activity - questions with many views

by default

[PBL-4729] - Enhance question details view

The enhancement of the question and solution detail view includes:

- Additional rating button to ensure good quality ratings- New sharing button to encourage users to interact with colleagues - Corresponding tags are visible and provide context instantly - Auto-collapsed comments to focus on questions and solutions - Solution count to enhance solution overview

See image 1.

by default

[PBL-4744] - Show number of new notifications in tab head of browser

The number of unread notifications in now not only displayed in the Starmind notification center, but is also indicated in the tab head of the browser. See image 2.

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[PBL-4742] - Review gamification effects of bulk question imports

When questions and solution lists are imported via admin upload, this has no effect on the gamification score of the users who are indicated as authors of the uploaded questions and solutions.

by default


[PBL-4784] - Change default settings for announcement mails

When scheduling announcement e-mails, the default is now set in a more conservative way: by default, announcement-mails are switched off and the setting "send to activated users only" is switched on. See image 3. These settings need to be adjusted when sending out announcement e-mails. In any case, an e-mail is only sent if e-mail content is implemented and the according announcement is active.

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1. Questions and solutiondetail view: new design

2. Notification count inbrowser tab head

3. New announcement maildefault settings

Release 2.29.0



[PBL-4757] – Admin user should be able to configure all user fields

With the "user admin" role, it is now possible to edit not only the mail address and name of a user, but also all user additional fields such as department, position, about. See image 1 below. This information can be uploaded via list import or added manually per user.

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[VISION-399] – SharePoint admin wants to add a FAQ Starmind web part

This is our newest integration: The Starmind SharePoint FAQ Web Part is a lean integration that displays a list of all questions from Starmind which contain one or several keywords (full text search) or are explicitly tagged with one or several keywords. See image 2 below and find the full documentation here: https://docs.starmind.com/integration/faq-widget/

upon request

1. All user to be configured2. Starmind FAQ webpart

Release 2.28.0


Implementation of backend and client-specific improvements.

Release 2.27.0



[PBL-4514] - Analytics user wants csv columns to be ordered logically

The order of the rows in the network statistics csv export (accessible under networkURL/admin/statistics/kpi/) have been changed and brought into a more logical order. All numbers remain, only the order of the rows has been changed. See the new order here: http://insider-starmind.frontify.com/document/89324#/3-collaboration/analytics

by default

Release 2.26.0



[PBL-4424] – Notify users if a solution was edited significantly

As a solution rater or question author I am now notified when the author of a solution has made significant changes to the wording of the solution. If I have written a solution and the question author makes significant changes to the wording of the question title or question description I am also informed. I then have the possibility to adjust my rating or my solution accordingly.

by default

1. Notification whenquestion was edited

Release 2.25.0



[PBL-4131] – Administrators should be able to get the number of solution views in a period

The analytics csv export under "Export network statistics" now also shows the total number of solution views for any period. For the definition, please consult: http://insider-starmind.frontify.com/document/89324#/3-collaboration/analytics

by default

[PBL-4420] – Admin does not want to see draft tags that were never published

Tags that are created within a draft question and are never linked to a published question now don't appear in the tag management within the admin area.

by default

[PBL-948] – Admin should be able to enable and edit the disclaimer

With the role "Communication Admin", it is now possible to enable, edit and disable the disclaimer for a network at any time and in any network language (for an example of a disclaimer, see image 1). It is also possible to reset the disclaimer for all users at any time (see image 2).

by default

[PBL-2697] – Admin should be able to manage wizard tags

With the role "Communication Admin", it is now possible to choose between an automatic and a custom mode for the tags in the onboarding wizard (see the screen where the tags appear in the wizard in image 3). In the default mode, the 10 most used tags in the network are displayed in the disclaimer (see image 4). In the custom mode, the administrator can select which 10 tags are shown (see image 5). This is especially helpful when new user groups are invited onto Starmind who are from a different department or have different interests to the existing user group on the network.

by default

disclaimer example.png

2. Disclaimeradministration

3. Onboarding wizard tagselection

4. Onboarding wizard tags:automatic mode

5. Onboarding wizard tags:custom mode

Release 2.24.0

Release date US clients: 19.01.2017Release date all other clients: 26.01.2016 (Sprint 60)


[PBL-4491] - Add announcement templates to all networks

In addition to creating, editing and scheduling announcement, there is now also the possibility to work with provided templates which can be either used as they are or copied and adjusted. We have already pre-filled four announcement templates pointing to these features: mentioning other users, sharing questions and solutions, rejecting questions and placing custom filters (see image 1).

by default

[PBL-4352] - Admin should be able to preview the e-mail of an announcement

When setting up a new announcement e-mail, admins can now send a preview of the e-mail for review before activating the announcement (see image 2).

by default

[PBL-4194] - Admin-User should be able to configure any user property for the user appendix

With the admin role "Settings Admin", user properties can now be used to configure which additional information is shown with a user name (see image 3 for an example of a user where the properties "position", "department" and "location" are displayed). The available properties are the gamification score (if activated), the e-mail address, job position, department, location, country and “about” field. Complete user information is necessary in the user profiles in order to be displayed as intended. Please contact your rollout PM for details.

by default

1. Announcementtemplates

2. Preview announcemente-mail

3. User name withadditional information

Release 2.23.0



[PBL-4351] - As an admin, I want to be able to see a preview of an announcement

An admin can now preview an announcement that was created in order to see how it will look to users in the application before publishing it. Selecting the preview button (see image 1) when editing announcements in the admin will open the announcement in the selected language in a new tab.

by default

1. Announcement previewoption

Release 2.22.0



[PBL-4348] - Admin should be able to create/edit an announcement

With the role "Communication Admin", announcements can now be managed in the admin tool. Active and inactive announcements can be seen in an overview (see image 1). Possible in all activated interface languages (potentially English, German and French), announcements on Starmind as well as optional announcement notification mails can be set up, scheduled and edited any time (see image 2). For more information, consult the "Extensions" section on your admin interface.

upon request

1. Overview of active andinactive announcements

2. Scheduling anannouncement

Release 2.21.0



[PBL-3582] – Redesign of notification e-mails

The notification mails have been redesigned to make them more appealing and personal. This includes an icon for activities and profile image of users who are featured in the message, as well as more relevant information within the notification mail itself. Also, an "About Starmind" section has been added to each notification to give users more context on what Starmind is and why this notification is relevant. This section can be customized to include any wording you desire. The changes apply to the design of notification e-mails only, no changes have been made to the notification mail settings or logic.

For examples and more details, please consult the notification section: http://insider-starmind.frontify.com/document/89324#/1-setup-phase/automatic-e-mails/notifications

by default

[PBL-4011] – improved editor for IE 10 and 11

A new frontend editor (Froala) has been installed for Internet Explorer 10 and 11, making formatting more reliable and bug-free and extending the range of formatting options (e.g underlined, tables) and ease of use (drag&drop of image and video files).

by default

Release 2.20.0


Feature Descriptions Activated

[PBL-4011] – Send mails based on each user's working hours

Starmind can now dynamically adjust to users' working hours when sending Stats&Facts mails and expert notifications. By taking into account when a users' online times on Starmind are, mails are sent at more relevant times for each user and experts can be identified more efficiently: only experts who are within working hours are addressed. Time-zone dependent evaluations are ongoing, always learning and asjusting to when a user's working hours are.

by default

Release 2.19.0



[PBL-3864] – User should be able to see his initials as avatar

For users who haven't uploaded a profile picture, Starmind now generates one from their initials. The standard profile image shows the user’s initials with a random background colour (see image 1). This helps to make Starmind feel more personalised and identify users without a distinct avatar more easily. If the user's name contains letters which don't belong to the latin alphabet, a fallback avatar is chosen (see image 2).

by default

[PBL-4265] – Restructure left-hand navigation in the admin-tool

The new structure of the left-hand navigation in the admin tool makes it easier and quicker for admins to find the relevant sections. Every admin can now see all existing sections in the menu regardless of whether he has access to it or not. A small lock icon is displayed next to the items that the admin doesn’t have access to (see image 3). This item is locked and can not be clicked on.

by default

[PBL-3090] – Administrators overview pages to remember query and offset

In the administration tool, when searching for and clicking on content, e.g. a user, the detail view appears. When clicking on "back" in the browser, the same page is reached as before the detail view appeared, remembering the query and filters which were chosen.

by default

1. User profile picture frominitials

2. Fallback profile picturefor unsupported characters

3. Accessible and lockeditems in admin navigation

Release 2.18.0



[PBL-2827] - Admin wants to search for users by (sub-)domain of email address

In the admin tool, under "User management", searching for users has so far only been possible by name or entire mail address. Now it is also possible to search by information in the mail domain which makes it easy to find and filter by users with different sub-domains (see image 1).

by default

[PBL-4136] - User wants automatic tag suggestions with extracted tags

Up to now, automatic tag suggestions only added tags that already existed from other questions. With tag extraction activated, new tags are extracted and added from a new question when its being created. This results in more tags and smaller need for a user to add tags manually. Tags are currently extracted from the question title. This works for English and German, whereas the input language is automatically detected. Tag extraction is deactivated by default for clients, as we are still collecting data and testing. If you are interested in activating it for your network, please contact your Rollout PM.

upon request

1. Searching for maildomain

Release 2.17.0


Implementation of internal and backend improvements.

Release 2.16.0



[PBL-4012] – Implement first step into context awareness for Starmind Now

As a first step into making Starmind now context-aware, marking text on a page is now taken into account by Starmind Now: When a user marks text on his intranet website (or any other page where Starmind Now is embedded), a search for questions based on this text is triggered. If the user has access to the management cockpit as well as, an expert search for the suggested tags of the selected text is also carried out. This allows for even easier and smarter search within Starmind. An example of both search results is shown in image 1 below, where 93 results within questions and 7 experts are found for the marked text.

upon request

1. Context awareness onStarmind NOW

Release 2.15.0



[PBL-2548] – User should be able to reject question in e-mail notifications

When identified as an expert for a question, users can now give feedback and indicate if they actually are the right person to answer the question or not. This is possible on the interface itself (see image 1) and directly on e-mail notifications (see image 2). Giving feedback (either on the mail or the interface) results in a message appearing in the bottom right corner saying "Thank you for our feedback". Further, this helps the algorithm learn about the user: If a user rejects a question, his/her connection to this topic is lowered, following in a lower chance of being identified as an expert for this topic again in the future.Rejecting or accepting questions is possible in thesse cases:- you have been identified as an expert by Starmind- you have been recommended by another use- a user has shared a question with you- you have been mentioned in a questions, solution or comment

by default

[PBL-3987] – Allow everyone to provide an estimation about the time he saved with a solution

The solution value feature (see image 3 and description on: http://insider-starmind.frontify.com/document/87646#/3-features/solution-value) makes it possible for the author of a question to indicate how much time he/she saved when rating a good solution. If desired by the client, this feature can now be activated for all users (instead of the question author only), so whoever rates an asnwer with 4 or 5 stars is asked to indicate the saved time.

upon request

1. Rejecting question oninterface

2. Rejecting question in e-mail notification

3. Solution value pop-up

Release 2.14.0


Implementation of internal and backend improvements.

Release 2.13.0



[PBL-2389] - Admin should be able to filter user list by role

In the admin user management overview, users can now be filtered by their user role and combined with a search query and the active/inactive filter as well as deleted users (see image 1). This is possible with the role "user manager".

by default

[PBL-3775] - User should receive an e-mail about new announcements in the network

To complete the announcement feature, users can be notified via e-mail about new announcements (see image 2). Announcement e-mails are deactivated by default and can be activated for individual announcements. When doing so, there is the choice between sending an e-mail to all users or only activated users. This provides a possibility to activate inactive users who haven't used Starmind before.

upon request

1. Filter for user roles

2. Announcement e-mail

Release 2.12.0



[PBL-3583] - User should be informed about new features or changes in the network

To inform users about new features, new user groups or other desired news, announcement can now be created and are displayed at the top of the question stream. Every announcement has a start and an end date and is visible in this time window. It can be opened just like a question and can display text and images (see image 1). If a user dismisses an announcement by clicking the top right corner, it doesn’t appear again. If a user doesn’t do this, it appears until the defined end date is reached. Only one announcement at a time can be displayed. It is currently not possible for clients to define announcements themselves in the admin area. They are defined and scheduled by Starmind upon client request, whereas the announcement title, text and/or image are adjustable.

upon request

1. Announcement

Release 2.11.0



[PBL-3271] - User should be able to only see name of mentioned users in comments

As with questions and solutions, when mentioning a user in a comment, the user name is now highlighted and is easily readable, as no other code remains (see image 1).

by default

[PBL-3216] - Admin should be able to restore solution

Solutions can be deleted and now also restored by and admin with the role “Content manager”. Solutions are restored with all corresponding ratings and comments (see image 2).

by default

1. Mentioning user in acomment

2. Restoring a solution inadmin

Release 2.10.0



[PBL-2497] - Users want links to external pages to open in a new tab/window

Links on Starmind that point to external pages will now by default be opened in a new tab, not leading the user away from the Starmind interface.

by default

[PBL-2750] - Suppress email and skype notifications if the user is currently active on Starmind

Starmind notifications are now only sent out if the user is currently not active on Starmind. If the user is logged in and has verifiably read the in-app notification, has been active within the last 5 minutes or has visited the question the notification linked to, no e-mail or skype notification will be triggered. This has been implemented to avoid redundancy.

by default

[PBL-3307] - Update of tags should not result in an update of question.content_update

When a tag in a question is changed (by the question author or an admin), it used to be that the creation date of the question would be updated. Now, the question creation date remains the same even if a tag is changed after the creation of the question. This allows increasing the quality of tags by an admin without any other impact on the question.

by default

[PBL-3080] - User should be able to only see name of mentioned users

When mentioning a user in a question or a solution, the user name is now highlighted and is easily readable, as no other code remains (see image 1).

by default

[PBL-3009] - Admin should be able to edit custom fields

In the administration area, it is now possible to add custom fields to a user. This is done on the user profile (image 2) and is available with the role "user manager". The fields to be chosen from are also customizable and can be configures by your Rollout contact.

by default

1. Mentioning a user in asolution

2. Editing custom fields forusers

Release 2.9.0



[PBL-2958] – Migrate all database datetime/ timestamp columns to UTC

The internal handling of time specifications has been changed to UTC. Our API will now return all time specifications in UTC instead of Europe/ Zurich time zone as previously done.

by default

[PBL-3361] – Enable emoticons on desktop and mobile version

The Starmind application supports a greater set of characters e.g. also emojis can now be displayed and saved in questions, solutions and comments. See image 1.

by default

1. Emoji in question title

Release 2.8.0



[PBL-3058] - User should be able to have a second chance to tag himself

When a user decides to skip the onboarding wizard at first visit by clicking on "Skip and remind me later" or by leaving it uncompleted, the wizard will reappear again 7 days later, giving the user a chance to go through it again and select tags. When it shows up for the second time, the user can either complete it or select "Don't remind me again" and the wizard will never reappear.

by default

Release 2.7.0


Feature Description Activat

[PBL-3356] – Starmind logo shouldn’t be displayed in front end

When klicking on the main menu on Starmind, the logo is displayed at the bottom of the drop-down. This logo can now be hidden if necessary.

upon reques

[PBL-3364] – Small adjustment to text in subject of user feedback mail

The subject line of the feedback mail which is sent when a user writes a message via feedback form now includes the company ID and the company name.

by default

[PBL-3264] – API Endpoint to retrieve most viewed questions

A new API endpoint has been created to allow retrieving questions sorted by total views. The API documentation can be found here: https://docs.starmind.com/api/v1/resources/question/get/#list

availab(via AP

Release 2.6.0


https://docs.starmind.com/api/v1/resources/question/get/#list

Feature Decription Activated

[PBL-2982] – Make email translations more customisable

Notifications and hint emails (imails) are now customizable, so that (if necessary) clients can have changes made to the text of these mails. Note that changes can be made to text only (not to farmatting, layout etc.).

by default

[PBL-3174] – Admin should be able to export tags

In the admin area it is now possible to export a list of all tags. This list contains the tag ID, the tag itself, linked tags, the number of encounters and the date when it was created. See image 1. This feature requires the content manager role.

by default

[PBL-3214] – User wants favicons to work cross-platform

We have made the bookmark of our app compatibel for high resolution devices, so we can display favicons in a nicer way for all devices.

by default

[PBL-3217] – Client wants the onboarding wizard tags to be configurable

The tags in the onboarding wizard that are suggested and can be chosen from are now customizable: clients can define these tags (no minimum), which can be helpful for example when a new user group is onboarded (to show the new group tags that are relevant for them). If no tags are predefined, the most used tags of the network are displayed in the wizard.

by default

1. Exporting tags

Release 2.5.0



[PBL-2548] – User should be able to reject question in e-mail notifications

When identified or recommended as an expert for a question, users can now give feedback and indicate of they actually are the right person to ask or not. This is possible on the interface itself (see image 1) and directly on e-mail notifications (see image 2). Every question can be rejected or accepted. Both actions – as will be implemented in a future sprint – give the algorithm information about the user and following the “accepting” or “rejecting” of a question by a user, the user’s connection to this topic will be adjusted.

upon request

[PBL-3120] – Admin should be able to import questions in the admin-tool

Admin users can now import question lists into their Starmind network using the usual template (downloadable). When uploading a list, it will be validated: if the list is valid, the number of entries is indicated. If there are any issues with the import file, these are listed and described. After successful validation, the questions can be imported. See image 3. This feature requires the content manager role.

by default

1. Rejecting question oninterface

2. Rejecting question in e-mail

3. Importing questions

Release 2.4.0



[PBL-3131] – Query string for expert search

It is now possible to add “deeplinks” to the management cockpit. This allows to specify a URL which automatically pre-fills the tags and updates the cockpit widgets. And hey, when you add tags in the cockpit, the url automatically updates as well. See image 1.

by default

[PBL-3019] – Admin interface in English only

The administration interface is made available in English only and will not be continued in German and French.

by default

1. Pre-filled expert searchquery

release 2.98 - amazon s3 · release 2.98.0 release date 19.12.2019 fe a t u re d e s c r i p t i o...

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