relativity known issues · relativity|knownissueslist-6 date added defec-t# feature description...

Relativity | Known Issues List - 1

Known Issues ListFebruary 4, 2019 - Version 9.2

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For the most recent version of this document, visit our documentation website.

http://help.relativity.com/9.2


1 Known issuesThe following list provides descriptions of known issues in Relativity as of 2/4/2019. For a current list ofRelativity enhancements and resolved issues, please visit the Relativity release notes on the help site.For acurrent list of RelativityOne enhancements and resolved issues, please visit the RelativityOne release noteson the help site.

Note: Relativity uses a number of third-party technologies to ingest, store, search for, and manipulatedata. Relativity does not possess a comprehensive list of all issues ever reported in the third-partytechnologies, and cannot provide fixes when these application-specific issues arise. Relativity will,however, work to alert the third-party vendor if issues are uncovered.

Learn more about known issues

1.1 Why we publish known issuesRelativity publishes known issues to provide transparency and to give you the information you need whenmaking upgrade decisions. Relativity Customer Support and Engineering publishes known issues at its owndiscretion based criteria such as on the number of customer reports, the severity of the issue, and theavailability of a workaround. Not all defects are published as known issues.

1.2 When we publish known issuesThe known issues list receives updates when the following occurs:

n Engineering or Support identifies new known issues.

n Amonthly update introduces a new known issue.

n Amonthly update resolves an existing known issue.

Note: If you're experiencing an issue in Relativity and you don't see it listed on the known issues page,contact Client Services.

1.3 Known issues detailsThe Known Issues page contains the following information about each known issue. You can also sort oneach column by clicking the column header:

n Date added - lists the date that the known issue was added to this web page.

n Defect number - lists the defect number. This number is helpful in conversations with Client Servicesor Sales if you think you're experiencing the Known Issue in your environment.

n Feature - lists the feature of Relativity affected by the Known Issue, so you can identify the KnownIssue within a workspace.

n Description - provides an overview of the Known Issue.

n Versions affected - lists the versions of Relativity where the Known Issue appears.

mailto:[email protected]


n Version resolved in - lists the versions of Relativity where the Known Issue is resolved so you canmake decisions on upgrades. If this column is blank, the known issue is still open.

Dateadded

Defec-t # Feature Description

Ver-sionsaffecte-

d

Versionresolved

1/16/201-7

REL-12031-0

Pro-ductions

Production fails and goes to an error status it, when it is run-ning and a workspace is upgrading. 9.5 9.5.196.1-

02

1/18/201-7

REL-12074-0

StructuredAnalytics

In a DataGrid enabled workspace, Structured Analytics setsand Conceptual Analytics indexes treat documents thathave failed to properly import extracted text into DataGridas empty during the analysis and building of an index.

9.5 9.5.41.87

2/27/201-7

REL-12709-3

File Trans-fer App

The File Transfer App doesn't properly display foldernames with whitespace at the beginning. 9.5 9.5.162.1-

11

3/1/2017REL-12740-1

File Trans-fer App

The File Transfer App doesn't send email notifications forstopped file transfers. 9.5, 9.6

3/15/201-7

REL-12977-6

Searching In the classic UI framework, when a user creates a savedsearch in a view that has sort set, an error occurs. 9.5 9.5.162.1-

11

5/4/2015REL-28482ReviewerInterface Text redactions with no text cause production errors. 9.1, 9.2,

9.3, 9.4 9.4.224.2

3/16/201-5

REL-26832 Imaging

When you run a large imaging job while using a storage sys-tem with folder limitations, that imaging job has the potentialto fail due to folder creation errors generated for every doc-ument that the system tried to image. In addition, thefolders are orphaned if you cancel the imaging job or if itfails, which then requires manual deletion.

9.1, 9.2,9.3, 9.4,9.5

9.5.411.4

7/26/201-8

REL-24316-9

ProductionSets

Unicode is not supported in the Custom Production Place-holder. 9.5, 9.6

7/17/201-8

REL-24022-4

Mass Oper-ations

Export to File will fail on Processing Errors when the Arti-factID is in the view. 9.5, 9.6

5/23/201-8

REL-22664-2

Extens-ibilityPoints

Using the Untyped Layer with StrictMode false, RelativityServices API will give you a cast error in the following cases: 9.5, 9.6

4/18/201-8

REL-21785-1

ReviewerInterface

The Date Last Modified field is showing on the email headerin the ActiveX viewer. This does not show in the HTMLviewer.

9.5, 9.6

3/30/201-8

REL-21180-2

StructuredAnalytics

Email Threading may error out or hang in rare instanceswhere email headers are malformed due to either missingcomponents or damaged extracted text.

9.5 CAAT3.29.1

3/30/201-REL- RDO History object view cannot be saved when condition for 9.5, 9.6 9.6.202.1-


Dateadded


Ver-sionsaffecte-

d

Versionresolved

8 21190-0

Frame-work User Name field is defined. 0

3/7/2018REL-20585-9

List Page Fields with isVisible flag set to false cannot be used in Viewconditions for static Object Types (e.g. Review Batches). 9.5, 9.6 9.6.134.7-

8

2/26/201-8

REL-20331-7

ListsItem List display is corrupted when it contains HTMLenabled long text field, and the value in that field is trun-cated in the middle of HTML tag.

9.5, 9.6 9.6.202.1-0

1/29/201-8

REL-19679-9

ReviewerInterface

In the ActiveX viewer only, thumbnails are not functioningand show caution icons, as well as logging an error in theErrors tab.

9.5, 9.6

1/29/201-8

REL-19471-9

ReviewerInterface

Sometimes, Copy from Previous shows as copying one doc-ument behind the document that it should be copying cod-ing values from.

9.5, 9.6

1/12/201-8

REL-19282-3

RelativityScripts &Utilities

Reviewer Statistics can incorrectly display user activity timewhen running the script in a workspace with the Audit applic-ation installed.

9.5, 9.6 9.6.202.1-0

4/21/201-4

REL-19295

ProductionSets

Secured Production Restrictions are hidden from non-sys-tem admin from the Workspace details tab.

9.1, 9.2,9.3, 9.4,9.5, 9.6

1/15/201-8

REL-19312-7

IntegrationPoints

RIP job status is not updating for cases when first job failswith the status "Error - job failed" and user retries errorswith the option "Retry Errors". Despite job continues and fin-ishes successfully.

9.5

1/16/201-8

REL-19340-0

Mass Oper-ations

A user must have the Edit Mass Operation Permission touse Save as PDF from the Related Items Pane 9.5, 9.6

12/19/20-17

REL-18902-8

List Page

There is an issue where Saved Search sorting settings arenot respected when an unsaved Saved Search is executed.The issue is not applicable when the Search is executed incombination with Save (Save and Search or Save As andSearch).

9.5, 9.6 9.6.134.7-8

12/12/20-17

REL-18763-7

StructuredAnalytics

The blue line denoting boundaries of item groups in Docu-ments List Threading View is not displayed when the list dis-plays more than 100 items per page. Data itself is loadedcorrectly. Applicable to the New UI only.

9.5 9.6.50.31

11/28/20-17

REL-18450-4

IntegrationPoints

RIP unable to overlay images when Document Con-trolNumber does not contains "_" e.g. Docu-mentNameDocumentNumber_INDEX_GUID.

9.5 9.5.309.4-8

11/17/20-17

REL-18301-0

Con-ceptualAnalytics

Categorization Set deletion may fail sporadically due to apermission exception. 9.5, 9.6

11/28/20-REL- List Page User Status related permissions (Tab Visibility: Workspace 9.5 9.5.411.4


Dateadded


Ver-sionsaffecte-

d

Versionresolved

17 18407-5

Admin - User Status; Other Settings: Admin Operations -View User Status) are not respected in the New UI. Non Sys-tem Administrators having User Status permissions cannotopen User Status tab.

11/14/20-17

REL-18158-6

Mass Oper-ations

Save as PDF removes non-alphanumeric characters fromthe resulting PDF file name. 9.5, 9.6

11/10/20-17

REL-18087-2

Mass Oper-ations Save as PDF cutting off top of some documents 9.5, 9.6 9.6.134.7-

8

9/22/201-7

REL-16859-9

KeyboardShortcuts

When navigating within the Image viewer-mode, there is anissue with the Alt + Page Up and Alt + Page Down keyboardshortcuts where the next document is skipped.

9.5, 9.6 9.6.202.1-0

10/9/201-7

REL-17198-5

IntegrationPoints

RIPmay have issues when restored from ARMed work-space due to missing credentials to FTP or Federatedinstance. When trying to run an integration point with thatmissing credential, an error is displayed: "Failed to submitintegration job. Unable to run the transfer job. Please checkError tab for more details". An error is also added to theError tab: "Integration point secret store configuration ismissing. Please try to edit integration point configurationand re-enter credentials.

9.5, 9.6 9.6.134.7-8

8/14/201-7

REL-15968-1

Mass Oper-ations

Export to file sort may be incorrect if the rank column ispresent. 9.5, 9.6

8/14/201-7

REL-15977-3

Mass Oper-ations

If a saved search has an analytics index condition and therank field is returned, this column may be blank whenexporting to file. To resolve, add the condition to the filterpanel.

9.5, 9.6

7/28/201-7

REL-15629-8

Mass Oper-ations

Navigating away from the list page after Save as PDFrequest has started may cause the status indicator to fail. 9.5, 9.6

6/20/201-7

REL-14849-7

ProductionSets Users are unable to edit custom text placeholders in Safari. 9.5, 9.6

4/6/2017REL-13401-1

Infra-structure

Running an uninstallation of the Invariant Handler com-ponent results in falsely reporting success on the log fileand does not delete the lock.write.install file from the workernetwork fileshare and the handlers folder is removed fromthe fileshare.

9.5, 9.6

9/14/201-8

REL-16759-8

IntegrationPoints

When using the load file provider and importing into thelegal hold custodian object you must map the UniqueID fieldas the unique identifier to avoid the invalid column error

9.5, 9.6


Dateadded


Ver-sionsaffecte-

d

Versionresolved

upon import.

9/12/201-8

REL-23242-9


Note that using integrated authentication with the ImportAPIwill result in an authentication error. As a workaround util-izing a username/password.

9.5, 9.69.5.411.4,9.6.202.1-0

9/12/201-8

REL-24506-0

ReviewerInterface

When the user clicks cancel on the coding panel, but thenclicks edit to continue to make coding decisions on thesame document, makes a coding decision, and then clicks"Save and Next," the subsequent coding panel displays the"Copy from Previous" button.

9.6

9/12/201-8

REL-20129-7

RelativityDesktopClient

When the user does an update-import / overlay of doc-uments via the RDC, and no document field of type long-text is updated/overlaid, and the details field of the auditthat results from such an import is greater than 4000 char-acters, the value in the details field will get truncated pastthe 4000 character mark.

9.6

9/12/201-8

REL-25434-4

List Page Item list remains at the same scroll level instead of scrollingto the top after page navigation actions. 9.5, 9.6

9/12/201-8

REL-24886-6

List PageView conditions are not applied when the view is loaded forthe very first time. The easiest workaround is to refresh thepage.

9.6 9.5.219.3-0

9/12/201-8

REL-25144-5

Searching

View conditions get discarded when item list page isrefreshed and then page size change or page navigation isdone in the item list. Same behavior is reproducible whenitem list page is reloaded by navigating away and backinstead of page refresh.

9.6

8/10/201-8

REL-24657-4

ActiveLearning

If a suppressed duplicate document is coded outside theproject, it will be double counted as a positive coded/neg-ative coded document and a suppressed duplicate. This willaffect the histogram suppressed duplicate count and thedocuments remaining count

9.5 9.6.50.31

9/11/201-8

REL-25446-5


Note that the following version of the RDC - 9.5.202.10 - isnot FIPS compliant and currently uses SHA1Managed hash-ing.

9.5, 9.6

9/7/2018REL-25050-7

ActiveLearning

When many documents are reviewed concurrently, multiplePrioritized Review to Document Choice Fields could becreated. Work around to fix issue:

1. Clear the <project>:: Prioritized Review fields values.

2. Delete all choices for the <project>:: Prioritized ReviewField

3. Code one document inside the prioritized review DRQ.

9.6

9/7/2018REL- Admin Environment Level user login and workspace script does 9.5, 9.6


Dateadded


Ver-sionsaffecte-

d

Versionresolved

25401-1

Operationsnot output users who access workspaces which are ARM'dinto the environment.

9/7/2018REL-25357-6

ActiveLearning

In Active Learning, if the Elusion Test is paused and startedagain, the 'Start Date' column will display a new Start Date.The Start Date will be the date and time when Elusion Testwas restarted instead of the original Start Date.

9.7 EA

9/7/2018REL-19592-1

List Page

Navigation within document browsers (folders, savedsearches, fields, clusters trees) is not stored in recent linkslist and it cannot be favorited. Direct links to specific treenodes are not supported.

9.5

9/6/2018REL-25295-6

AssistedReview(RAR)

"Assisted Review upgraded" Assisted Review Audits are notcreated on Sample Based Assisted Review projects whenworkspaces with Assisted Review installed are upgraded.When these workspaces are upgraded an error is createdin the errors tab per workspace.

9.5, 9.6

8/28/201-8

REL-11747-0

RDOFrame-work

Deleting a production set may fail if the production inform-ation object type has item level security applied.

9.3, 9.4,9.5, 9.6

8/28/201-8

REL-25000-5

ActiveLearning

When upgrading an Active Learning project from Relativity9.5 to the Relativity 9.6.205.1 June update the upgrade willfail with: "The given key was not present in the dictionary".Please visit the Relativity Community site for workaroundsteps to resolve.

9.6

8/28/201-8

REL-24835-3

ActiveLearning

When upgrading an Active Learning Project with a pausedPrioritized Review Queue from Relativity 9.5 to 9.6 the pro-ject will display all documents as manually coded until thePrioritized Review is started again.

9.6

6/21/201-8

REL-35026 Processing

The Worker Status tab is inaccessible when one workergets into a bad state even though the rest of the workersare active and running jobs. As a workaround, remote intoeach worker to determine the problem worker and to fix it.The tab will then be available.

9.3, 9.4 9.4.378.2-1

6/21/201-8

REL-35258

NewUIFrame-work

The Pivot On Results Returned field is not initialized prop-erly in the Pivot Settings modal. 9.4, 9.5 9.5.315.5-

0

6/21/201-8

REL-28816

ProcessingSets Unable to locate processing errors for specific documents.

9.1, 9.2,9.3, 9.4,9.5

9.5.69.85

6/21/201-8

REL-28482

ReviewerInterface Text redactions with no text cause production errors. 9.1, 9.2,

9.3 9.4.224.2

4/20/201-8

REL-21843-9

List Page The clear folder selection possibility is missing in the SavedSearch Select Folder modal in the new UI.

9.4, 9.5,9.6


Dateadded


Ver-sionsaffecte-

d

Versionresolved

6/21/201-8

REL-17987-0

ReviewerInterface

When using Save as PDF from the viewer or Mass Save asPDF on images which are just slightly larger than a stand-ard page size, a small amount of content on the right mar-gin of the image may not make it into the PDF.

9.4, 9.5 9.5.370.1-36

8/29/201-8

REL-17835-9

ProductionSets

Deleting a production set may fail if the production inform-ation object has item level security applied.

9.4, 9.5,9.6

6/21/201-8

REL-17546-8

ReviewerInterface

Even though TreatHtmlAndXmlAsText is set to true, theViewer was displaying HTML for .eml document. This isnow fixed.

9.4, 9.5 9.5.350.1-6

6/21/201-8

REL-17022-2

ReviewerInterface

For some PDF documents with embedded images, text onthe document was overlapping and distorted. This is nowfixed.

9.4, 9.5 9.5.350.1-6

6/21/201-8

REL-14596-4

StructuredAnalytics

In Email Threading, the last email in a branch is now alwaysmarked as inclusive. 9.4, 9.5

9.5.259.2

CAAT3.27.0

6/21/201-8

REL-13492-2

List Page

The session timeout warning dialog is not suppressed if theuser performs actions within one Tab in the New UI. Userneeds to change tab at least once per session timeout inorder to keep the session alive.

9.4, 9.5,9.6 9.6.85.9

6/21/201-8

REL-12443-4

ProcessingSets

dtSearch duplicates header data in each row when extract-ing text from CSV files. 9.4, 9.5 9.5.69.85

6/21/201-8

REL-12172-1

ReviewerInterface

An issue where some PDF pages were inaccurately con-verted as blank pages in the Viewer is now resolved. 9.4, 9.5 9.5.350.1-

6

6/21/201-8

REL-12136-6

IntegrationPoints

In some cases, the Auto Map button in Relativity IntegrationPoints may incorrectly map fields for the Relativity provider.You can fix any fields that appear to be incorrectly mappedby manually removing and re-mapping the fields.

9.4, 9.5 9.5.69.85

6/20/201-8

REL-11456-2

Analytics

In Relativity 9.2, the Analytics index gets stuck at 99%at theenabling queries step. However, the index is actuallyenabled when this happens. Restarting the service on theAnalytics server resolves the issue.

9.2, 9.3,9.4, 9.5

9.5.133.3-5

12/8/201-8

REL-10322-8

Analytics ARelativity 9.4 defect resulted in an Analytics Server notautomatically becoming activated. 9.4 9.4.398.6-

2

6/21/201-8

REL-11478-5

RPC

In the Relativity Processing Console, if a newly created datastore has the same name as a deleted data store, previousjobs associated with the deleted data store can be viewedthrough the new data store.

9.4, 9.5,9.6

6/21/201-8

REL-11688-

ReviewerInterface

Sometimes, MSG files will show less metadata in theHTML5 viewer than the native file. For example, the To field 9.4, 9.5

9.5.287.4-3


Dateadded


Ver-sionsaffecte-

d

Versionresolved

3 and Recurrence information could be missing.

6/21/201-8

REL-11696-6

Audit The Audit Details page doesn't specify the conversion typewhen the action name is Conversion Complete.

9.4, 9.5,9.6

6/21/201-8

REL-11723-4

ProductionSets Long free text headers or footers may overlap 9.4, 9.5,

9.6

5/18/201-8

REL-21010-6

ReviewerInterface Highlights can be seen through redactions on Transcripts. 9.5, 9.6

8/24/201-8

REL-26649 Imaging When an Imaging job is canceled it may still take up

resources on the worker servers.

9.1, 9.2,9.3, 9.4,9.5

9.6.50.31

8/21/201-8

REL-24664-7


When the date/time in a load file is in the following formats:2014-11-28T17:45:39.744+08:00 06:44:02+00:00 Thedate field will be imported and displayed in the workspaceaccording to the local time zone of the workstation that theload file is being imported from. All other supported date/-time formats will maintain the date/time as it is in the loadfile.

9.5, 9.6

8/10/201-8

REL-24539-9

PersistentHighlightSets

Complex Searches with DT &Regular Expressions returndocument hits, but the terms are not showing & highlightingon document.

8/20/201-8

REL-24412-9

ReviewerInterface

The Conversion Complete Agent is disabled after tenantprovisioning because Conversion Service topics don't existuntil the Configure Conversion job is run.

9.6

3/6/2015DAO4-74 DBMT

When a case is migrated using DBMT and not all users areexplicitly mapped in the new environment, the "View User'sPersonal Items" functionality will sometimes show an arti-fact id instead of the user's name.

9.0, 9.1,9.2, 9.3,9.4, 9.5,9.6

3/16/201-6


The extracted text from Microsoft Project files is formatteddifferently depending on whether Microsoft Office 2010 orMicrosoft Office 2013 is installed on the worker.

9.3, 9.4,9.5, 9.6

3/3/2016REL-34423DocumentBrowsers

Vertical scrolling of a tree control without using the mousewheel (by dragging cursor) is difficult as the scroll bar isactionable in a narrow space in the New UI Framework.

9.3, 9.4,9.5

9.5.342.1-16

11/23/20-15

REL-32696

DocumentBrowsers

Saved Search condition editing results in error when aChrome browser is used in Classic UI and the condition tar-gets more than 175 Batches. Other browsers, like InternetExplorer, have no such issue and could be used as work-around to this situation.

8.2, 9.0,9.1, 9.2,9.3, 9.4,9.5, 9.6

5/4/2015REL-28482ReviewerInterface

Producing documents with text redactions that don't con-tains text causes the production to fail.

9.1, 9.2,9.3 9.4.224.2


Dateadded


Ver-sionsaffecte-

d

Versionresolved

11/26/20-14

REL-24927

AdminOperations

When users are added or removed from groups that belongto a large number of workspaces, those workspaces arelocked until the transaction completes.

9.3, 9.4,9.5 9.6.50.31

3/21/201-8

REL-20943-6

Navigation

When successfully installing an application in the Applic-ation Library, the Quick Navigation box will disappear. Nav-igating through any tab in Relativity will resolve the issueand the Quick Navigation box will reappear.

9.3, 9.4,9.5, 9.6

9/27/201-7

REL-16951-2

Infra-structure

Relativity workers can fail during Processing if OCR is useddue to a lock on the Nuance.EXE. There are severalNuanceLS.exe processes that run on the machine, and end-ing these processes allows the worker to come back online.

9.3, 9.4,9.5 9.5.544.1

3/7/2017REL-15095-5

Processing

When discovering a processing set with multiple datasources that point to the same problematic file, this shouldtypically result in an accurate number of document-levelerrors, however there is logic within Invariant code that willignore throwing the accurate number of errors. Therefore,when resolving all errors associated with this processingset, the user is still left with missing metadata and text forthe files associated with the missing errors. You will havepublished documents with missing metadata and extractedtext with no indication that they are missing data.

9.3, 9.4,9.5

9.5.253.6-2

3/4/2017REL-13285-2


If you have a field on the Document object named 'Order',you will receive an error in the Relativity Desktop Clientwhen attempting to import an image load file.

9.3, 9.4,9.5 9.5.342.1-

16

2/28/201-7

REL-12735-1

Pro-ductions

The document viewer may take a long time to load par-ticular documents, and it sometimes doesn't load them atall. The criteria for the these documents depend on the sys-tem resources available. In general, this issue may occurwhen a document is associated with a very large pro-duction.

9.3, 9.4 9.4.496.3

11/30/20-16

REL-11570-5

Processing

When documents that have been processed using Relativ-ity are exported and the File Name source field is mapped,the file name includes the full file path instead of just the filename.

9.3,9.4,9.5 9.5.259.2

12/23/20-15

DAV1-72

Pro-cessing-Discovery

If the following EML headers are missing an@ character,the metadata associated with those fields will not be detec-ted. This issue only applies to multi-part EML files. AffectedEML Headers include: To, From, CC, Return-Path, Sender,Reply-To, Resent-To/CC/BCC, Resent-From, and BCC.

9.3 9.3.297.1-3

2/8/2016DAV8-52 Viewer Cannot Save As PDF a Native that is password protected,even if the password is in the bank.

9.3, 9.4,9.5, 9.6

2/10/201-6

DAV9-26

UI Frame-work

When loading a view in the new UI, if the user does not haveaccess to a field that is included in the view, the item list will 9.3 9.3.376.3-

5


Dateadded


Ver-sionsaffecte-

d

Versionresolved

not load and they will receive a permission error.

3/4/2016DAW4-80 Data Grid

If you have a set of documents without text set to store textin Data Grid, overlaying data into another field on those doc-uments causes the text to map incorrectly in Data Grid. Ifyou then try to overlay text into the documents, Data Griduses the text of one document as text for all of the doc-uments.

9.0, 9.1,9.2,9.3, 9.4,9.5, 9.6

2/21/201-8

REL-12618-9


The Populate Parent ID and Child ID script doesn't currentlyuse the reflective Bates fields. You must copy the Bates val-ues to the legacy fields.

9.3, 9.4,9.5, 9.6

8/15/201-6

DAM3-38 Processing

Processing with inline images disabled will still process theinline images in certain situations.PowerPoint versionsbefore 2007 and Word, Excel, and Power PowerPoint ver-sions in versions after 2007 are affected.

9.0, 9.1,9.2,9.3, 9.4,9.5, 9.6

8/15/201-6

DAN3-98 Processing The file size summary report is incorrectly showing 0GBdata processed in certain situations.

9.0, 9.1,9.2,9.3, 9.4,9.5, 9.6

12/9/201-6

DAN4-15

Viewer -HTML Oracle viewer is not rendering ICS completely.

9.0, 9.1,9.2,9.3, 9.4,9.5, 9.6

6/21/201-8

DAN8-08

Viewer -HTML Oracle viewer adding black boxes on document.

9.0, 9.1,9.2,9.3, 9.4,9.5, 9.6

9/13/201-6

DAN8-83

PreviewSecurity

When previewing security as a group that doesn't have per-mission to print production images, the print productionimage option is available when mass printing.

9.0, 9.1,9.2,9.3, 9.4,9.5, 9.6

3/6/2015DAO4-77 Imaging

When an Imaging job is cancelled it may still take upresources on the worker servers. The architecture causeda communication loss between Relativity and Invariant,which resulted in stability issues.

9.1, 9.2,9.3, 9.4,9.5

9.6.50.31

9/12/201-6

DAO5-87

Viewer -ActiveX ActiveX viewer is not displaying email date.

9.0, 9.1,9.2,9.3, 9.4,9.5, 9.6

3/16/201-5

DAO6-67 Processing

Imaging sets with more than 65,000 documents can runinto storage limitations on some types of file share con-figurations.

9.1, 9.2,9.3, 9.4,9.5

9.5.370.1-36

3/20/201-5

DAO8-73

Pro-ductions

In some scenarios when using the "Use Same Numbers"option running a production, the progress indicator is not 9.1, 9.2 9.3.242.6


Dateadded


Ver-sionsaffecte-

d

Versionresolved

updated until the production is completed.

3/24/201-5

DAO9-65 Upgrade

When search term report names are over 75 characters, itcan prevent the viewer upgrade from completing suc-cessfully.

9.1 9.1.137.1-2

3/26/201-5

DAP1-07

Save asPDF

Save as PDF can fail for some file types in a Relativity envir-onment with both conversion only workers and native ima-ging workers.

9.0, 9.1,9.2, 9.3

9.3.297.1-3

2/4/2015DAP3-44


The Persistent Highlighting pane collapses after viewingimage native file.

9.0, 9.1,9.2,9.3, 9.4,9.5, 9.6

4/14/201-5

DAP8-45

Mass Oper-ations

When mass editing a multi-choice in 9.1 I start with typicalfilled box, but once I change it, only selected and deselec-ted are options.

9.1 9.2.211.3

4/20/201-5

DAQ0-06 Imaging

When applying a new Processing license, the additionallylicensed Worker servers will not stay licensed for Pro-cessing until the jobs in the queue are finished.

9.1, 9.2 9.2.237.3

4/22/201-5

DAQ0-91

Pro-ductions

When viewing imported production images, the blue Load-ing circle displays briefly then the window just displays theempty viewer frame (mode buttons, zoom, layout, etc) withno document inside.

9.1, 9.2,9.3 9.3.389.9

4/24/201-5

DAQ1-98

Viewer -HTML

When loading very large images (for instance excel fileswith more than 1000 pages), in some instances the browserhangs displaying the previous image and is unresponsiveuntil the image is loaded.

9.1, 9.2,9.3, 9.4,9.5, 9.6

4/27/201-5

DAQ2-20

QuickSearch

Adding a condition within a list of documents on the foldername field using an "Is" condition will throw an exception.Note that this does not occur in Saved Searches.

9.1, 9.2,9.3, 9.4,9.5, 9.6

4/28/201-5

DAQ2-62

PreviewSecurity

When previewing security as a group that doesn't haveaccess to the dictionary in dtSearch, dictionary access isincorrectly available.

9.1, 9.2,9.3, 9.4,9.5, 9.6

4/29/201-5

DAQ3-17

OCR Profil-es

In Internet Explorer when "English US" is not set as thedefault language you cannot save OCR or Image Profiles.

9.0, 9.1,9.2 9.2.251.5

5/4/2015DAQ4-13Redac-tions Text redactions with no text break productions. 9.1, 9.2,

9.3 9.4.224.2

5/4/2015DAQ4-23Viewer -HTML

Some Bloomberg Messaging MSG files will cause over-lapping text when the number of recipients is very large.

9.1, 9.2,9.3, 9.4,9.5, 9.6

5/8/2015DAQ5-46 Analytics

When the File Icon column (to open the stand-alone viewer)or the Security column are included in a Document view,these columns are not displayed on the Document item listin Cluster Visualization.

9.2 9.2.211.3

5/11/201-DAQ5- Save as Save as PDF can fail for files with special characters in their 9.1, 9.2, 9.3.242.6


Dateadded


Ver-sionsaffecte-

d

Versionresolved

5 61 PDF name, specifically #. 9.35/11/201-5

DAQ5-68 Imaging Native Imaging errors occur when imaging multiple ICS files

at the same time.9.1, 9.2,9.3 9.4.224.2

5/11/201-5

DAQ6-09 ProcessingVery large CAD files converted to PDF have problem with

imaging and the loading into the HTML5 Viewer.

9.0, 9.1,9.2, 9.3,9.4, 9.5

9.5.342.1-16

5/20/201-5

DAQ6-69 DBMT

When using DBMT to migrate a case from 8.2 to a 9.2 multi-tenancy environment, an exception is thrown in some situ-ations.

9.2, 9.3,9.4, 9.5,9.6

5/20/201-5

DAQ7-40

Viewer -ActiveX

Thumbnail Viewer often doesn’t generate thumbnails formulti-page documents correctly in certain situations.

9.2, 9.3,9.4, 9.5,9.6

5/27/201-5

DAQ7-51 ProcessingDuring extraction, password protected duplicates onlythrow one error per group instead of one for each duplicate.

9.1, 9.2,9.3, 9.4,9.5

9.5.69.85

5/28/201-5

DAQ7-75


Publishing from the RDC fails when extracted text is storedin Data Grid. 9.1 9.2.211.3

1/1/2015DAQ8-00Viewer -ActiveX

Viewer flashes several times for many of the documents inActiveX viewer.

9.1, 9.2,9.3, 9.4,9.5, 9.6

1/3/2015DAQ8-14 Imaging Imaging may fail in certain scenarios when using field codesmapped to some system fields. 9.2 9.2.211.3

1/3/2015DAQ8-28

Viewer -ActiveXand HTML

Persistent highlights may not show up on PDF files. Relateddefects: DAM855, DAN971, DAO354, DAQ676.

9.1, 9.2,9.3, 9.4,9.5, 9.6

1/18/201-5

DAR0-99

Viewer -HTML

PDF documents render as garbage text. Note: This is anOracle issue.

9.1, 9.2,9.3, 9.4,9.5, 9.6

1/1/2015DAR2-64Viewer -HTML

Save as PDF disregards the Time Zone settings made inthe layout. 9.2, 9.3 9.3.297.1-

37/21/201-5

DAR5-68

Viewer -HTML

PDF documents may appear with asterisks over the text inthe document. 9.2, 9.3 9.4.224.2

8/25/201-5

DAS1-98

Viewer -HTML

When using Chrome, downloading a native file with acomma in the file name won't download. This action worksfine in IE with both the ActiveX and HTML viewer.

9.2, 9.3,9.4, 9.5

9.5.133.3-5

1/16/201-6

DAV3-71

Processing- Textextraction

When discovering Excel files that contain text boxes,Relativity processing doesn't extract text from Smart Art.

7.5, 8.0,8.1, 8.2,9.0, 9.1

9.1.484.4

1/16/201-6

DAV3-72


When discovering Excel files that contain text boxes, if thereis a carriage return in the text inside a text box, then Relativ-ity processing concatenates that text on a single line.

7.5, 8.0,8.1, 8.2,9.0, 9.1

9.1.484.4

1/16/201-DAV3- ProcessingWhen discovering Excel files that contain text boxes, 7.5, 8.0, 9.1.484.4


Dateadded


Ver-sionsaffecte-

d

Versionresolved

6 75 - Textextraction

Relativity processing doesn't extract auto-generated num-bers from text boxes.

8.1, 8.2,9.0, 9.1

1/16/201-6

DAV3-77


When discovering Word and Excel files, Relativity pro-cessing doesn't extract chart titles or legend text.

7.5, 8.0,8.1, 8.2,9.0, 9.1

9.1.484.4

1/16/201-6

DAV3-78


When discovering Word files that contain text boxes,Relativity processing extracts the text from linked text boxestwice, which leads to duplicate text being displayed inRelativity.

7.5, 8.0,8.1, 8.2,9.0, 9.1

9.1.484.4

10/31/20-14

DAM3-38 Processing

Processing with inline images disabled will still process theinline images in certain situations. Power Point versionsbefore 2007 and Word, Excel, and Power PowerPoint ver-sions in versions after 2007 are affected.

9.0, 9.1,9.2, 9.3,9.4, 9.5,9.6

8/13/201-8

REL-24488-5

ProcessingSets

In rare cases, corrupt email data may cause a Relativity Pro-cessing Job Error during the control number generationphase of Publish: "Error occurred when attempting to con-nect to Relativity." As a workaround, you can unmap thedomain fields (e.g., "Email/DomainParsedBCC", "Email/Do-mainParsedCC", etc.) before retrying the error.

9.6 9.6

8/10/201-8

REL-24522-4

List Page Dashboard and widgets cannot be exported when dash-board contains widgets based on Pivot Profile. 9.6

8/8/2018REL-20884-5

Imaging You will not be able to edit the Native Default Imaging Pro-file 9.5, 9.6

8/8/2018REL-24520-2

SearchingSaved search displays documents and families afterrefresh if +Family is set in the Documents browser, evenwhen saved search was not created to pull back families.

9.6, EA9.7

8/8/2018REL-23397-7

Batching The batch data source dropdown in the Batch Set form candisplay up to 10,000 saved searches. 9.6

8/6/2018REL-23966-0

List Page Long words do not break into multiple lines in the Item Listcells. You need to widen column to get full content visible. 9.6

8/2/2018REL-24346-9

ReviewerInterface

When first loading either the Standalone or the UndockedViewer, the persistent highlight tree does not load and thehighlights in the document do not render. Upon subsequentnavigations, the Standalone and Undocked Viewer fails toload.

9.6, EA9.7

7/26/201-8

REL-24278-6

AssistedReview(RAR)

Assisted Review Projects incorrectly require the AssistedReviewManager agent to reside on an Agent Server in theWorkspace's Resource Pool.

9.5, 9.6

7/25/201-REL- List Page Condition card with many sub-conditions is created when 9.6


Dateadded


Ver-sionsaffecte-

d

Versionresolved

8 23980-9

you filter on multiple date data points in line chart. The issueis applicable only when chart data is grouped in weekly orbi-weekly ranges.

7/18/201-8

REL-23010-0

Search

Ad-hoc searches may return different results than SavedSearches on relative date fields (e.g. Last 7 Days) whenyou are not in the same timezone as your Relativityinstance.

9.6

7/17/201-8

REL-23997-1

Mass Oper-ations

Save as PDF documents are left in the cache unless theemail download link is clicked. 9.6

7/17/201-8

REL-23824-4

ActiveLearning

If active learning fails to place prioritized review documentssent over from CAAT into the DRQ due to a deadlock, thesedocuments could not be served up again in the reviewqueue. The deadlock is logged to the Relativity error logs.

9.5, 9.6 9.6.202.1-0

7/17/201-8

REL-22608-7

Mass Oper-ations

A user cannot perform a mass operation "export to file"when the Client column is part of the Users view. 9.6

7/13/201-8

REL-19465-8

ProductionSets

Selecting TIFF for the placeholder image format in a pro-duction set results in a TIFF with DPI of 96. The JPEGoption results in 300 DPI which matches the DPI value ofthe source TIFF used to create the placeholder.

9.5, 9.6

7/13/201-8

REL-23710-5

ActiveLearning

When conducting an elusion test during an active learningproject, some statistics will be incorrect if the project has the"suppress duplicate documents" setting enabled. In thisscenario, the elusion rate and eluded document count stat-istics are understated. The margin of error may also beunderstated, especially for small projects. A fix and a work-flow to identify potentially affected documents are now avail-able. Please visit the Relativity Community site forinformation .

9.6 9.6.202.1-0

7/11/201-8

REL-22053-0


When importing with the Relativity Desktop client a warningmessage will display for overlay identifier fields that are notcontained in a full text catalog. This message can beignored.

9.6

6/28/201-8

REL-23582-5

ActiveLearning

The data on the Manually-Selected statistics list page in anActive Learning Project is not ordered by Date Submitted. 9.5, 9.6

6/25/201-8

REL-20797-0

SearchTermReports

When selecting 'Include Relational Group' to build a SearchTerm Report, relational groups with more than 20 char-acters can cause the Search Term Report display to over-lap over the count of results.

9.6

6/25/201-8

REL-22758-Audit

Sampling is not supported functionality with the Audit applic-ation. While the icon is available, applying sampling does 9.5, 9.6


Dateadded


Ver-sionsaffecte-

d

Versionresolved

1 not return any results.

6/14/201-8

REL-16468-9

ProcessingSets

When processing emails with image attachments using the"When extracting children, do not extract: Email inlineimages" option selected, Relativity was incorrectly readingthe email properties to determine if an image was inline orattached. This can affect the number of children processedand published into Relativity.

9.4, 9.5,9.6

6/8/2018REL-23053-8

RDOFrame-work

Relativity Dynamic Object Types cannot be deleted. 9.6 9.6.202.1-0

6/8/2018REL-22877-5


When navigating between highlights, the active highlighttext gets highlighted in a light purple color instead of blue. 9.6 9.6.202.1-

0

6/6/2018REL-22577-7

ReviewerInterface

When viewing a Control Set document within a Sample-Based Learning project the viewer will generate an error ifthe document is in the Document List view. You must returnto the Document List and choose a view that contains all thedocuments in the Workspace to view the document withoutthe error.

9.6 9.6.202.1-0

6/1/2018REL-16330-5

Field Map-ping

When processing Word, Excel, or PowerPoint documentssaved in post-2007 format (e.g., .docx, .xlsx, etc.), exten-ded/application-specific metadata is not extracted. Thistype of metadata includes fields such as "HiddenSlides,""Company," and "Notes," as well as others.

9.3, 9.4,9.5, 9.6

5/31/201-8

REL-22713-8


When performing keyword expansion from the documentviewer, selecting too much text will result in an error. 9.5, 9.6

5/30/201-8

REL-34896

ProcessingSets

When processing Lotus/IBM Notes messages, the UNIDmetadata was improperly populated.

9.3, 9.4,9.5, 9.6

5/30/201-8

REL-22571-1

ProcessingSets

When dtSearch is selected as the text extraction method forDRM-protected Word, Excel, or PowerPoint files, extractedtext will contain an error message rather than the actualextracted text. This applies only to files saved in pre-2007format (e.g., .doc, .xls, etc.).

9.4, 9.5,9.6

5/24/201-8

REL-20046-2

Security

When using Preview Security, if you exit previewmodewhile in the Document Viewer Relativity will throw an error.You must return to the Document List before you exit inorder to exit without an error being thrown.

9.6

5/22/201-8

REL-22599-8

ReviewerInterface

Applying Item Level Security at the folder level then the doc-ument inside that folder will disable the ability to utilize the"Replace Document Native" and "Upload Images" feature.

9.6

5/21/201-8

REL-22423-

ReviewerInterface

When converting images in Relativity, the convertedimages may be associated with incorrect documents. The

9.3, 9.4,9.5, 9.6

9.6.134.7-8


Dateadded


Ver-sionsaffecte-

d

Versionresolved

9

behavior may result in a missing page, an extra page from adifferent conversion request, a page replaced by a pagefrom a different conversion request, or a portion of a pagereplaced by another portion of a different conversionrequest. The native mode of the viewer is not affected.Thisissue only occurs when multiple image conversion requestsare processed simultaneously created by the same con-version agent, and this scenario is extremely rare.

5/17/201-8

REL-22043-3

ResourcePools

Copying a Resource Pool multiples times does not con-sistently create the resource pool-specific topics in ServiceBus Explorer. This causes documents in the copiedresource pool to not complete conversion, resulting in aspinner when trying to view the document.

9.6

5/16/201-8

REL-22205-0


When a customer is running Relativity with Windows Server2016 and IIS10, some browsers (Firefox and Safari as ofnow) will try to use HTTP2. This causes errors with switch-ing workspaces and filtering. The workaround is to disableHTTP2 on the Windows 2016 Servers

9.5, 9.6

5/15/201-8

REL-22355-3

ProductionSets

The saved search created when a production set is run isnot deleted when the production set is deleted. 9.6

5/10/201-8

REL-20924-1

ProductionSets

When a Production Delete job fails there is no way to retrythe job. The job remains in the production set queue in anerror status.

9.6

5/10/201-8

REL-22316-3

Infra-structure

Textbox filtering on the Worker monitoring and Processinghistory tabs are currently limited and users will be unable touse the textbox filter search examples found here.

9.6

5/8/2018REL-22172-2

Review Populate Parent and Child ID script requires the default AllProductions view to exist. 9.6

5/7/2018REL-21936-9

Mass Oper-ations

System administrator is unable to delete search folders withprivate searches inside. A user will need to view anotheruser's personal items to complete the deletion.

9.6

5/3/2018REL-22152-1

ProductionSets

When using a dynamic custom placeholders with tokens,the user may receive a branding error message: Brandingjob did not complete, please check errors tab for any Brand-ing Manager errors. This will error a small random amountof images for a given production. The production will be in astate where it cannot be easily rerun.

9.6 9.6.134.7-8

5/2/2018REL-22123-0


It could be the case that when retrying failed Active Learn-ing jobs, extraneous SVM Categorization Set can be sub-mitted to the cat. set job queue (EDDS.EDDSDBO.[AnalyticsCategorizationSetQueue] RunType = 0). This can

9.6

https://help.relativity.com/9.6/Content/Relativity/Filters.htm#Textbox


Dateadded


Ver-sionsaffecte-

d

Versionresolved

cause other cat. sets to become starved for agents. The fixis to clear out all but one extraneous sync jobs for the cat.set in question.

5/2/2018REL-22116-1

ActiveLearning

When an Active Learning Update Ranks job fails mid batch,it could be the case that Retry will fail with a foreign keyexception. The resolution for this is to clear the failed jobfrom the queue (EDDS.EDDSDBO.Ana-lyticsCategorizationSetQueue RunType=3) and submit anew update ranks job through the Active Learning frontend.

9.6

5/1/2018REL-21923-1

ActiveLearning

The remaining documents count on a elusion test reviewwill display the incorrect number of documents remaining ifreviewers are currently reviewing documents. It counts doc-uments in the 'Reviewing' status incorrectly . However thegreen button to view elusion test results will still perform cor-rectly and only be shown when there are truly are no doc-uments remaining for review.

9.6

4/30/201-8

REL-21059-4

Infra-structure

If an Invariant Worker or Invariant Queue Managermachine name is greater than 15 characters, Relativity Pro-cessing or Imaging will not work.

9.4, 9.5,9.6

4/26/201-8

REL-21980-7

ReviewerInterface

In Firefox version 56+, the Copy from Previous function isgreyed out. When you code a document using the layoutwhere Copy from Previous is enabled and click Save andNext, the next document will show the Copy from Previousbutton greyed out

9.6 9.6.202.1-0

4/19/201-8

REL-20169-8

AuditWhen installing the Audit application, a post installationerror is thrown due to a missing Admin Workspace choicewith the Audit Manager agent.

9.6 9.6.134.7-8

4/19/201-8

REL-21457-2

ReviewerInterface

There are issues regarding degraded performance of theviewer when persistent highlighting sets are enabled. Thisincludes locking up the browser for theMHT, MSG, andXLSX file types. This ismore likely to occur when a largeamount of terms are in the set.

9.5, 9.6 9.6.202.1-0

4/18/201-8

REL-12250-7

ProcessingSets

When processing read receipt emails with HTML bodies,Workers with Office 2010 will become inactive. This is notan issue with Office 2013.

9.4, 9.5,9.6

4/18/201-8

REL-21760-2

IntegrationPoints

During RIP job processing state "items transferred" countdisplayed on the job status page may fluctuate and show anumber that do not match actual records transferred. Samewhen the job finishes with statuses other than "Complete"i.e. "Stopped", "Error - job failed" RIPmay present thewrong calculation of the "items transferred".

9.6

4/18/201-REL- Con- Unlike conceptual index, there is no warning when pop- 9.5, 9.6


Dateadded


Ver-sionsaffecte-

d

Versionresolved

8 19736-4

ceptualAnalytics

ulating a classification index with an empty searchable set.If a classification index is populated with an empty search-able set, it will report as active with 0 documents.

4/17/201-8

REL-21263-5

IntegrationPoints

RIP is failing when Resource Pool is changed for the work-space. RIP has no proper folder structure under that newlocation to import/export documents (it is created with RIPinstallation only). Workaround: Go to that new fileshare loc-ation and create necessary folder structure \Data Trans-fer\Export and \Data Transfer\Import.

9.6

4/17/201-8

REL-21567-6

ActiveLearning

When viewing the elusion test results for an Active Learningproject, if the document ranks were recently updated, theuser will not have the option to update ranks when clickingthe Complete Project button, even if the responsive cutoff ofthe elusion test differs from the existing ranks. Workaround:Manually update the document ranks after completing theproject.

9.6

4/12/201-8

REL-11212-6

ProcessingSets

Relativity Processing may run into memory issues duringInventory and Discovery due to EnCase files that contain asignificant number of files. As a workaround, the files willhave to be extracted and processed individually.

9.4, 9.5,9.6

4/12/201-8

REL-21356-4

IntegrationPoints

RIP workspace to workspace export job may fail on cross-referencing process in case of large number of documentsin the source workspace. This bug impacts all versionsbefore May-9.6 release

9.3, 9.4,9.5, 9.6

9.6.134.7-8

4/12/201-8

REL-21471-7

IntegrationPoints

RIP workspace to workspace export job may fail on cross-referencing process in case of large number of documentsin the source workspace. This bug impacts all versionsbefore May-9.6 release

9.3, 9.4,9.5, 9.6

9.6.134.7-8

4/12/201-8

REL-21379-9

IntegrationPoints

In RIP exporting to a Load File with renaming of the columnnames in the Load File does not have an effect. To correctthat issue there is a need to enable a following code toggle:kCura.IntegrationPoints.Core.Toggles. UseOldEx-portVolumeManagerToggle That change has no effect onother functionalities. Please contact support for details.

9.6

4/11/201-8

REL-18113-3


RDC has issue with importing to the Custom Object withAppend option. The workaround is to use the Append/Over-lay option instead.

9.5, 9.6

4/9/2018REL-21193-0


The viewer does not support highlighting of number format-ted cells in spreadsheets. 9.6

4/4/2018REL-20950-1

SearchWhen performing an Lucene search on a Data Gridenabled long-text field, search terms using more than onespace in between terms result in an error, "The query has

9.5, 9.6


Dateadded


Ver-sionsaffecte-

d

Versionresolved

errored." As a workaround, please remove the space inbetween terms or perform your Lucene search as an IndexSearch.

4/2/2018REL-20815-1

SecurityGroups with the edit security permission must also haveedit permissions on Group at the EDDS Level to securefields or objects.

9.6

3/29/201-8

REL-20743-3

Imaging

Native Imaging performance on large documents (approx.150 MB or greater) will take longer to complete for tenantsin RelativityOne. The imaging job may appear to be stuckbecause all the workers are busy with the large document.A user will be able to view this in Worker Status UI. BasicImaging will not image those documents and

9.6 9.6.50.31

3/16/18 MOBI-3555

Infra-structure

In Relativity Mobile, the user may experience a false errorstating that the current document failed to convert after thedocument appears in the document viewer. Selecting the'Try Again' button in the error banner should result in thedocument appearing. If after retrying, the error remains, it isa valid error and the admin should be notified.

1.6.0 1.7.0

3/16/201-8

REL-20632-5

ActiveLearning

If a manually selected document is coded, subsequently thecoding decision is removed from the document, the Docu-ment Rank Distribution counts the manually selected doc-ument as ‘Skipped’. This is a defect, these documentsshould be ‘Not Reviewed’ documents.

9.5, 9.6

3/1/2018REL-20316-3

ActiveLearning

Resetting AutoBuild to true upon cancelling an Elusion Testcan fail. 9.6 9.6.134.7-

8

2/27/201-8

REL-20081-3

Audit

The Data Grid Audit Manager agent does not support usernames containing Unicode characters. Relativity users con-taining Unicode characters will cause the agent to fail eachtime the agent checks in to produce choice fields in theAudit application.

9.5, 9.6 9.6.134.7-8

2/27/201-8

REL-19492-9

Mass Oper-ations

Tally Sum Average operation will time out on over 3 milliondocuments. 9.5 9.6.134.7-

8

2/23/201-8

REL-18721-3

ReviewerInterface

In newer versions of .NET it may be required to addSchUseStrongCrypto registry keys where the ActiveXviewer is installed, and only TLS 1.2 traffic is allowed to theRelativity web server, in order for the ActiveX viewer to func-tion. TLS 1.2 security settings have been added back as.NET 4.6.2 does not account for this.

9.5 9.6.134.7-8

2/23/201-8

REL-14286-8

Mass Oper-ations

Mass Save As PDF with OutsideIn version 2018.1 will nolonger remove text from certain PDF natives. 9.6 9.6.134.7-

8


Dateadded


Ver-sionsaffecte-

d

Versionresolved

2/23/201-8

REL-18318-2

Mass Oper-ations

Single and Mass Save as PDF for MSG files may fail withcertain embedded fonts. 9.5 9.6.134.7-

8

2/23/201-8

REL-19359-0

ReviewerInterface

Documents could end up stalled in the conversion queuebecause item list preconversion jobs are not checking theMaximumNativeSizeForViewerInBytes instance settingbefore submitting jobs. Additionally, Unknown File Typescould fail to convert and then triggermultiple retry jobs.

9.5 9.6.50.31

2/23/201-8

REL-19968-3

ReviewerInterface

Sometimes, when you first start a new login, access a case,and access a document, you will get retry conversion mes-sages. After retry, the document viewer works fine for theduration of the session.

9.5 9.6.50.31

2/22/201-8

REL-20297-4

ReviewerInterface

Sometimes, conversion-related audits are displayed underthe wrong user name for documents in the HTML5 viewerthat are not cached.

9.5 9.6.202.1-0

2/21/201-8

REL-20151-9


Error retrieved from server (e.g. when unable to appendbecause document identifier already exists) are not dis-played on the Summary tab - but they should be. Errors areshown on the Error tab - this is ok. Message box with ques-tion about exporting errors is displayed - this is also ok.

9.6

2/20/201-8

REL-19748-1


The Reviewer Statistics script does not support SQL Serverversions earlier than 2016. This is due to an unsupported'IF EXISTSDELETE' statement. Please ensure your work-space is on SQL Server 2016 or use Reviewer Statistics v11as an alternative solution.

9.5 9.6.134.7-8

2/20/201-8

REL-19705-1

Audit

When the 'Downtime threshold (minutes)' option in theReviewer Statistics script is left blank, an error is thrownwhen running the script in a workspace with Audit installed.As a workaround, please specify the 'Downtime threshold(minutes). When left blank, the default is 15 minutes.

9.6 9.6.134.7-8

2/20/201-8

REL-19945-7

ActiveLearning

Elusion test review statistics # of Eluded Documents doesnot display the coded positive and coded negative countsfor the individual elusion test.

9.6 9.6.134.7-8

2/19/201-8

REL-19656-6

Pivot

When filter is applied from a Pivot, filter cards are not auto-matically removed from Filter Panel when Pivot Widget isremoved from a dashboard. Workaround is to remove filtercards manually.

9.5 9.6.134.7-8

2/14/201-8

REL-19357-5

ReviewerInterface

When you search in a document, you will find the first hitand the last hit, but not any in between. 9.5 9.6.50.31

2/14/201-8

REL-19274-4

ReviewerInterface

When you view PowerPoint files in the HTML5 viewer, ifspeaker notes are hidden, the HTML viewer becomes unre-sponsive.

9.5 9.6.134.7-8


Dateadded


Ver-sionsaffecte-

d

Versionresolved

2/13/201-8

REL-20058-9

ActiveLearning

Active Learning Projects statistics do not update whencoded documents are removed from the search used bythe project's Analytics Index.

9.5, 9.6

2/13/201-8

REL-20058-7

ActiveLearning

Documents that have been coded by reviewers and thendeleted from Active Learning projects are marked asskipped documents in the Project Statistics.

9.5, 9.6

2/9/2018REL-20016-9

ActiveLearning

In instances with many active learning projects sharing anagent server, active learning projects could experience lagswith review queue access becoming enabled and reportingupdating.

9.5, 9.6 9.6.202.1-0

2/7/2018REL-17410-3

Review

Running a Search Term Report with the 'Report Only'option can incorrectly return a status of 'Completed withErrors' while no actual errors are thrown. As a workaround,select the 'Report and Tag' option to see the correct statusreturn for your Search Term Report.

9.5, 9.6 9.6.134.78

2/7/2018REL-19731-3

Infra-structure

When attempting to process Office files created in older ver-sions of Office, a potential error can occur due to FileBlocker on the processing worker of Office programs. As aworkaround, you can disable File Blocker in the Office TrustCenter for all Office applications. Refer this Microsoft Sup-port Page for more information.

9.3, 9.4,9.5, 9.6

2/7/2018REL-32488ProcessingSets

When processing attachments or children that are a largenumber of levels deep, a publish error can occur if the Con-trol Number exceeds the length set on the field dependingon the numbering options set on the Processing Profile.

9.3, 9.4,9.5


When processing spreadsheets using native text extrac-tion, percentages as decimals will be rounded to thenearest whole number in the extracted text. As a work-around, use dtSearch for Excel Text Extraction.

9.3, 9.4,9.5


When processing spreadsheets using native text extrac-tion, content of cells that contain line breaks will be con-catenated within the extracted text. As a result, searchresults may not be returned as expected. As a workaround,use dtSearch for Excel Text Extraction.

9.3, 9.4,9.5

2/3/2018REL-19838-3

ActiveLearning

Active Learning project layout may require a browser cacheclear to function correctly after upgrading. 9.5, 9.6 9.6.134.7-

8

2/1/2018REL-19682-7

ActiveLearning

The Prioritized Review Progress Chart is incorrectly not dis-played if the Prioritized Review has been stopped. 9.5 9.6.50.31

1/31/201-8

REL-19110-8

AuditWhen uninstalling the Audit application from a workspace,an exception is thrown due to a dependency on the Auditobject type. This exception causes the uninstall to fail.

9.5

https://support.office.com/en-us/article/What-is-File-Block-10d0e0ab-fecf-4605-befd-1e6563e7686d

https://support.office.com/en-us/article/What-is-File-Block-10d0e0ab-fecf-4605-befd-1e6563e7686d


Dateadded


Ver-sionsaffecte-

d

Versionresolved

1/31/201-8

REL-26832 Imaging

When you run a large imaging job while using a storage sys-tem with folder limitations, that imaging job has the potentialto fail due to folder creation errors generated for every doc-ument that the system tried to image. In addition, thefolders are orphaned if you cancel the imaging job or if itfails, which then requires manual deletion.

9.3, 9.4,9.5 9.5.411.4

1/31/201-8

REL-19733-6

ActiveLearning

Given an existing Active Learning project where documentshave been coded, if that project is deleted and theunderlying classification index is used for a subsequentActive Learning project which uses a different Review Field,then upon loading the new project:

1) The histogram will show information that reflects theReview Field of the original project.

2) The elusion test will be available to start even thoughreviewers will not be able to review any elusion testdocuments .

These issues are resolved as soon as enough documentsare coded on the new Review Field for the Analytics Engineto rebuild the underlying model (at least 5 positive andnegative examples).

9.5, 9.6 9.6.202.1-0

1/31/201-8

REL-18828-9

Infra-structure

The DryRun validation will not work when going from a ver-sion below 9.5.292.12 to a version after 9.5.292.12. The val-idation will not work and certain folders and files inprocessing databases may be deleted.

9.5

1/26/201-8

REL-19417-4

ReviewerInterface

A rare event occurs where duplicate images (more thanone image per page), are displayed in the HTML5 viewer.Annotations can be drawn on either the page viewed by thereviewer or on the duplicate depending on whether thereviewer was using the HTML5 viewer or the ActiveXviewer.

9.4, 9.5 9.6.50.31

1/26/201-8

REL-19633-8

ReviewerInterface

The viewer search box does not allow you to find the nextterm after finding it once. It will find the first instance inwhich it appears, but when you select the right arrow again,it will not change to the next instance of that term eventhough it exists. This only happens in the viewer, the extrac-ted text viewer works fine. You can go backwards using theleft facing arrow, it is only the right facing arrow that doesnot work.

9.5 9.6.50.31

1/26/201-8

REL-19422-1

ActiveLearning

Active Learning releases prior to 2018 Feb-R1 may fail toshow project notifications when the underlying Cat-egorization Set sync job is in error or missing.

9.5 9.6.50.31

1/26/201-8

REL-19630-

IntegrationPoints

Issue with simultaneous run of jobs across different work-spaces. Whenever someone runs Export to Load File and 9.5


Dateadded


Ver-sionsaffecte-

d

Versionresolved

8

then, while being on the same user, on another workspacerun another Export to Load File, one of them will not start.User will receive "Failed to submit integration job. Unable torun the transfer job. Please check Error tab for moredetails" error message and job will not start.

1/25/201-8

REL-17752-2

ProcessingSets

Smart Art within MSGs will not be extracted as child doc-uments using Relativity Processing.

9.3, 9.4,9.5

1/25/201-8

REL-17741-9

AuditAudit Timestamp view filter ignores hours and minuteswhich includes more results than the filter intended to apply. 9.5 9.6.50.31

1/25/201-8

REL-19086-0

Audit

Applying a Workspace Name filter with another filter willreturn varying results if the filter is applied before or afteranother condition. Results should be the same regardlessof the order of the filters applied with this field.

9.5 9.6.50.31

1/25/201-8

REL-19421-8

ARM

Using ARM Archive on a workspace with theDataGridEndPoint instance setting not set causes the job tofail regardless if there is a Lucene Search index available inthe workspace. A workaround is to set theDataGridEndPoint to the same instance setting as theAuditDataGridEndPoint and retry the ARM Archive job.

9.5

1/25/201-8

REL-17837-1

AuditThe Audit Manager agent regularly updated all choices forfiltering in the Audit application, which impacted per-formance for searching audit records.

9.5 9.6.50.31

1/25/201-8

REL-19436-4


When using the RDCwith multiple instances (with variousWebServiceURL) and updating the RDC to 9.6, but still withthe WebAPI link set to Relativity with 9.5 version the RDCwill not continue nor allow to change WebServiceURL.Workaround is to update WebServiceURL entry in Windowsregistry: HKEY_CURRENT_USER\SOFTWARE\kCur-a\Relativity

9.6

1/25/201-8

REL-19499-4

Audit Applying a View Condition with the Last 7 Days filter resultsin the time stamp widget and list with one extra day of data. 9.5 9.6.50.31

1/24/201-8

REL-19583-6

ActiveLearning

When the following occurs:

1) A document is skipped in an Elusion Test review

2) The Elusion Test review is canceled or rejected

3) The document is subsequently coded as a part ofanother review in the same project, such as another ElusionTest.

The Project Statistics on the Active Learning will still countthat document as one of the skipped documents in the

9.6 9.6.134.7-8


Dateadded


Ver-sionsaffecte-

d

Versionresolved

project.

1/23/201-8

REL-19420-4


To secure an analytics index from being used in searches.You must permission the index via the Search Indexes tab.The permissions applied via the Analytics Index tab will notapply. The default Search Index view does not show Ana-lytics Indexes. A workaround is to create a new view so Ana-lytics Indexes are visible. Then item-level permissions canbe applied.

9.5, 9.6 9.6.202.1-0

1/22/201-8

REL-19467-6

ReviewerInterface

Rarely, when you view in the HTML5 Image Viewer for thefirst time, or when the user draws a redaction on an imagein the Image Viewer that never had a redaction before, a0x0 redaction is created. You can reach out to Support for ascript that will identify any documents/image pages affectedby this rare problem.

9.4, 9.5 9.5.411.4

1/22/201-8

REL-18402-1

ReviewerInterface

In the legacy transcript viewer, when you draw a redaction,it could appear on the next document in the review queue. Ifyou delete this redaction, it will be removed from the pre-vious document as well.

9.5 9.6.50.31

1/18/201-8

REL-19456-7

StructuredAnalytics

Existing Structured Analytics Sets will fail during analysisafter upgrade due to a silent failure in a post-install eventhandler on the Analytics application.

9.5 9.5.411.4

1/17/201-8

REL-19416-0

RDOFrame-work

After you activate the User &Group Operations feature,Relativity continues to use the legacy functionality to deleteusers and groups rather than the new optimized distributedjob process. As a workaround, you can use the followingsteps to delete users or groups when you manyworkspaces in your Relativity instance:

To delete a group, remove the group from all theworkspaces and then delete the group.

To delete a user, remove the user from all the groups it is inand then delete the user.

9.5, 9.6

1/16/201-8

REL-19357-7

ReviewerInterface

An error occurs when attempting to view a document in theHTML5 viewer if the [AuditRecord] table is partitionedacross several tables. Contact Client Services to resolvethe problem.

9.5 9.6.50.31

1/11/201-8

REL-19027-4

ReviewerInterface

We discovered an issue where OnPrem clients were receiv-ing GetViewerContentKeyAsync errors after upgrading tothe December 2017 release. The recommended work-around is to change the Instance Setting Num-berOfRelatedDocumentsToPreconvert to 0.

9.5 9.5.411.4

1/10/201-8

REL-14269-9

RDOFrame-work

If the name of the system field, Extracted Text, is edited,Relativity Processing will not publish Extracted Text intoRelativity for documents.

9.4, 9.5


Dateadded


Ver-sionsaffecte-

d

Versionresolved

12/21/20-17

REL-18179

SearchTermReports

Applying a Search Term Report as a condition on a searchwill allow the individual terms to be used as a condition forthat search. When the Available in Field Tree option is set to'No', terms used for all Search Term Reports will be dis-played. This can be problematic when selecting the con-ditions for workspaces with multiple Search Term Reportswith many terms applied. As a workaround, update the Fil-ter Type to 'Popup' and select the STR for the Popup PickerView option. To find this option, navigate to the Fields tab inyour workspace and Edit the STR in the List Properties sec-tion. Selecting the Popup Picker filter will resolve the issuewhen trying to select a specific term associated with theSTR.

9.3, 9.4,9.5

12/21/20-17

REL-14183-6

Audit

When clicking on the search condition applied in the ListCondition section of Relativity, Filter Card modals will notshow the search condition that is already applied. To keepthe same condition and add/remove new conditions, applythe same filters as before and make any changes to reflectthe new search condition.

9.5 9.6.202.1-0

12/21/20-17

REL-18711-1


When user tries to stop RDC then this error can appear withthe following message: "Error accessing the bcp share.Please contact your system administrator with the followingdetails: Error accessing BCPPath, could be caused by net-work connectivity issues: A serious error has occurredattempting to transfer files over HTTP."

9.6

12/18/20-17

REL-18692-3

AssistedReview(RAR)

When Assisted Review jobs are running on multiple agents,race conditions between the jobs may occur causing errors. 9.5 9.6.134.7-

8

12/18/20-17

REL-18778-5

ActiveLearning

Categorization Sets are sporadically not deleted when Act-ive Learning Projects are deleted. 9.5 9.6.50.31

12/18/20-17

REL-18430-2


A categorization set associated with an Active Learning pro-ject can be deleted without a dependency warning whichwill leave the project in an usable state.

9.5

12/18/20-17

REL-18414-0


AClassification Index associated with an Active Learningproject can be deleted which will leave the project in a notusable state.

9.5

12/18/20-17

REL-18079-8


When filtering the Project Reviewers field on the Documentobject, reviewers from other Active Learning projects willappear in the filtering options.

9.5, 9.6

12/18/20-17

REL-18861-5

ActiveLearning

A lot of Active Learning activity in an instance can result inSVM categorization set agent timeouts trying to obtain alock on the categorization set. The errors will result in Active

9.5 9.5.370.1-36


Dateadded


Ver-sionsaffecte-

d

Versionresolved

Learning project notification errors. The error can beresolved from the notification area on the Active Learningproject. To help alleviate the errors the Active LearningManager agent's interval can be set to 60 seconds.

12/15/20-17

REL-18856-1


If there are any workspaces being upgraded in an envir-onment that have index jobs, Conceptual and Classificationindex population will fail in already upgraded workspaces.The error message indicates that the workspace is not fin-ished upgrading. The index status is Population Failed.

9.5 9.6.134.7-8

12/15/20-17

REL-18869-6


When Relativity updates ranks in a Classification-backedindex, the document's categorization could be linked toboth positive and negative categories if that categorizationchanged as part of the update process. This is because theCategories field, which is always a multi-object field, is notbeing properly cleared out. The CSR field is not affected bythis issue because in a categorization set backed by a Clas-sification index it is always a single object field.

9.5 9.6.50.31

12/15/20-17

REL-18849-1

ReviewerInterface

Some text documents render Chinese characters asillegible in the viewer, even though they appear correctly inthe Extracted Text viewer.

9.5 9.6.50.31

12/15/20-17

REL-18545-6

ReviewerInterface

If you access any document with the show/hide documentlist currently showing the coded field in the view and youclick Save and Next, the field showing in the document listdoes not reflect the coding value that was applied until yourefresh the page (F5).

9.5

12/13/20-17

REL-18557-4

Audit

The Audit application looks for a specific index naming pat-tern to read to the UI (i,e, audit_audit_eddsXXXXXX). Anyindex with special naming will run into an error being thrownfrom the UI with the Audit application.

9.5 9.5.411.4

12/13/20-17

REL-18651-0


Related to the change in 9.5.219.30 where the File Sharechoice has been converted to a File Share Resource Serverobject, Relativity does not cleanup and remove FileLocationas a ChoiceType preventing ARM from restoring work-spaces.

9.5 9.5.411.4

12/13/20-17

REL-18457-0

ActiveLearning

In some situations, a document coded in an Active Learningproject will temporarily show as Skipped in summary stats.After 1-2 minutes, it will update to the correct coding des-ignation.

9.5 9.6.50.31

12/8/201-7

REL-15457-2

ReviewerInterface

Sometimes, the viewer is only showing parts of a PDF asthe rest is covered with black boxes. 9.3, 9.5 9.5.411.4

12/6/201-7

REL-18572-

Con-ceptual

SvmIndex search fails when an itemId contains apostrophe,like: {code}child-000044!/Bill's template.doc.txt{code}

CAAT3.30.0

CAAT3.31.0


Dateadded


Ver-sionsaffecte-

d

Versionresolved

4 Analytics

12/1/201-7

REL-18314-1

ReviewerInterface

When navigating document to document in the viewer, per-sistent highlights are sporadically failing to load. 9.5 9.5.411.4

12/1/201-7

REL-15896-3

IntegrationPoints

Ad blocker prevents the RIP job summary page from load-ing. The solution is to turn off the ad blocker for that page. 9.5

11/22/20-17

REL-14196-6

ReviewerInterface

An issue rendering rich text formatting in the Viewer is nowresolved. 9.5 9.5.370.1-

36

11/22/20-17

REL-15418-6

ReviewerInterface

An issue rendering blueprint documents is now resolved inthe HTML5 viewer. 9.5 9.5.370.1-

36

11/22/20-17

REL-16632-9

ReviewerInterface

An issue where someWord documents were displaying yel-low blocks when hidden text was present in the Viewer isnow resolved.

9.5 9.5.370.1-36

11/22/20-17

REL-16903-5

ReviewerInterface

An issue where bullet points were being rendered incor-rectly in the HTML5 viewer is now resolved. 9.5 9.5.370.1-

36

11/22/20-17

REL-16924-8

ReviewerInterface

Some file encodings were not supported by the Viewerdefault HTML character encoding, this default was changedto UTF-8 to address this.

9.5 9.5.370.1-36

11/22/20-17

REL-16930-8

ReviewerInterface

Viewer mode for some scanned OCR PDF documents withhandwriting was showing the wrong information. 9.5 9.5.370.1-

360

11/22/20-17

REL-18328-7

StructuredAnalytics

Existing textual near duplicate values will not be overwrittenor removed for emails when performing a run where bothEmail Threading and Textual Near Duplicate operations areselected with the "update all documents" and "do not repop-ulate text" settings are selected.

9.5 CAAT3.34.0

11/22/20-17

REL-14436-2

AuditThe widgets and list view in the Audit application displaysaudit records in UTC time instead of local time in theTimestamp field.

9.5 9.6.50.31

11/21/20-17

REL-14738-1

AuditUsers opening the Full Details in the Audit application willsee the scroll bar scrolled to the bottom rather than startingat the top of the window.

9.5 9.5.370.1-36

11/21/20-17

REL-29767

SearchTermReports

Users exporting their Search Term Report to PDF con-taining Chinese characters may encounter display issueswith the terms provided for the report. A known workaroundis to export the report as RTF rather than PDF.

9.3, 9.4,9.5

11/16/20-17

REL-18148-5

Infra-structure .NET has a MAX_PATH restriction of 260 characters. 9.5 9.5.342.1-

16


Dateadded


Ver-sionsaffecte-

d

Versionresolved

11/14/20-17

REL-16951-2

Infra-structure

NuanceLS.exe process is getting stuck and locking workerthreads. 9.3, 9.5 9.6.50.31

11/7/201-7

REL-16118-8

KeyboardShortcuts

When using the ActiveX viewer in IE, you are unable to seethe keyboard shortcut icon, and any keyboard shortcutsthat have been created do not work.

9.5 9.5.370.1-36

11/3/201-7

REL-16027-9

ResourceServers

When creating a workspace, and selecting a default filerepository, part of the name of the file repository is trun-cated, so you may not know which file repository is which.

9.3, 9.4,9.5

9.5.370.1-36

11/3/201-7

REL-17355-7

ProcessingSets

When processing Binary formatted Excel and Word files(e.g. .XLS or .DOC), inline images will not be extracted aschildren when the Processing Profile option, Extract Chil-dren, is set to Yes.

9.3, 9.4,9.5

11/3/201-7

REL-17163-3

Field Map-ping

When processing XML formatted Office documents fromExcel, PowerPoint, Word, and Visio (e.g. .XLSX, .DOCX,.PPTX, .VSDX), extended metadata is not detected.

9.3, 9.4,9.5

11/2/201-7

REL-17702-6

Infra-structure

When doing a new install of Invariant on a server with SQLServer 2012, the install will fail due to unsupported syntax.As a workaround, install Relativity version 9.5.292.12 |Invariant version 4.5.257.22 before upgrading to a Relativ-ity version 9.5.309.48 | Invariant version 4.5.306.12 orhigher.

9.5 9.5.342.1-16

11/1/201-7

REL-17342-2

ImagingWhen imaging an MHT, MHTM, or MHTML file that hasbeen imported, the resulting images will be formatted dif-ferently than the native.

9.5 9.5.342.1-16

10/31/20-17

REL-19130

ProcessingSets

Relativity may experience timeout errors when processingexcel files with macros.

9.3, 9.4,9.5

10/31/20-17

REL-14787-9

RDOFrame-work

The ability to edit or delete choices using the manageoption when working on IE was not executing any action.We are now supporting IE compatibility and users can nowedit and/or delete choices.

9.5 9.5.253.6-2

10/30/20-17

REL-15220-3

Pro-ductions

Production Sets with commas or exclamation points in thename return zero results when running the search. Theworkaround is to exclude these characters when creatingthe Production Set. Users can also resolve Production Setsthat already include these characters with the followingsteps: updating the Production Name in the EDDSDBO.Pro-duction, EDDSDBO.ProductionInformation tables for theaffected workspace, and editing the search condition to theupdated Production Name without the comma or exclam-ation point.

9.5

10/26/20-17

REL-17543-Audit Name field is not supported. 9.5


Dateadded


Ver-sionsaffecte-

d

Versionresolved

9

10/26/20-17

REL-16892-1

Audit

Users who recently installed the Audit application to a work-space may encounter errors in the Audit UI and the Docu-ment History panel if the audits have yet been migrated intoData Grid.

9.5 9.5.342.1-16

10/26/20-17

REL-16843-7

AuditIn the Audit application, the fixed length text filter for theoperators: IS, IS NOT, IS LIKE, IS NOT LIKE throw a "400BADREQUEST" error when applied.

9.5 9.5.342.1-16

10/26/20-17

REL-16935-7

SearchAOAG (Always On Availability Groups) in a distributed SQLenvironment does not allow you to query tables that havean XML field in them.

9.5 9.5.342.1-16

10/26/20-17

REL-17155-8

ProcessingSets

When processing Microsoft Word or Excel documentssaved in the pre-2007 format (e.g., .doc or .xls file exten-sions), or any Microsoft Publisher (e.g. .pub extension) doc-uments, and those documents contain both embedded filesand embedded files pasted as links, the linked files and anyembedded files after the first link will not be extracted. Thisonly occurs when the option to extract children is enabled.For a full list of Office documents and extraction behavior,please refer to Microsoft Office child extraction.

9.3, 9.4,9.5

9.5.309.4-8

10/26/20-17

REL-17400-9

Pro-ductions

When a production is staged, the system will not allow anon-admin user to delete a Production Data Source. 9.5

10/26/20-17

REL-17468-6

StructuredAnalytics

Running a Retry Errors on a Structured Analytics Set thathad failed during Export, prior to an upgrade could result ina state where the job is unable to progress. This can beremedied by forcefully deleting the CAAT Ingestion con-nectors for correlating staging area through the CAAT RestAPI.

9.5

10/26/20-17

REL-16713-0

AssistedReview(RAR)

When Assisted ReviewWorker agents are created on dif-ferent agent servers in the same resource pool, it is pos-sible to hit a race condition where the same job is handledby both agents. This causes odd situations for a projectwhere certain things might get processed multiple timesand lead to an unusable project.

9.5

10/26/20-17

REL-16936-2

StructuredAnalytics

Structured Analytics Sets will attempt to send emails from anon-existent email address based upon the domain fromthe email from instance setting. This may cause issues withemails not being sent from Structured Analytics.

9.5 9.6.50.31

10/18/20-17

REL-16889-2

ReviewerInterface

Sometimes, when clicking the email link to document but-ton, the tab closes instead of opening your email programto send the link. Clearing your cache & browsing datashould resolve the issue.

9.5


Dateadded


Ver-sionsaffecte-

d

Versionresolved

10/18/20-17

REL-10827-8

ReviewerInterface

In the HTML5 viewer, some PDFs start to fill up the cachelocation with 1KBPNG files until it hits 5 minutes, and thentimes out without loading the document.

9.4, 9.5 9.5.342.1-16

10/18/20-17

REL-32618

ReviewerInterface

Some PDF documents display garbled text when viewed inthe HTML5 viewer.

9.3, 9.4,9.5

9.5.342.1-16

10/18/20-17

REL-12241-0

ReviewerInterface

Some PDF documents are not showing the header andfooter in the viewer. It shows in the Image tab after imaging,but not in the viewer itself.

9.5 9.5.342.1-16

10/18/20-17

REL-13594-7

ReviewerInterface

Some PDF documents cannot be converted in the HTML5viewer. 9.3, 9.5 9.5.342.1-

16

10/18/20-17

REL-15405-4

ReviewerInterface

Some PDF files encounter a timeout or cache error whenopening them in the HTML5 viewer. 9.5 9.5.342.1-

16

10/18/20-17

REL-26089

ReviewerInterface

Some PDF files with tiny embedded images will cause theHTML5 viewer to freeze and/or distort the image.

9.3, 9.4,9.5

9.5.342.1-16

10/18/20-17

REL-28676

ReviewerInterface

Sometimes, PDF CAD drawings cause the HTML5 viewerto freeze.

9.3, 9.4,9.5

9.5.342.1-16

10/18/20-17

REL-15385-3

Security

Users are unable to run workspace level scripts eventhough they have the correct permissions on the work-space. In order to ensure users are able to run their work-space level scripts, the users must be added to a group thathas at least view 'Relativity Script' permission on theinstance level.

9.5 9.6.50.31

10/18/20-17

REL-10984-8


If you have a field on the Document object named 'Status',you will receive an error in the Relativity Desktop Clientwhen attempting to import an image load file.

9.4, 9.5 9.5.342.1-16

10/17/20-17

REL-16027-6

AssistedReview(RAR)

In some cases RAR event handlers may fail during heavysystem load. Reloading the page should clear these errorsand RARwill continue to perform as expected afterwards.

9.5

10/17/20-17

REL-16885-6

Infra-structure

On premise installations of Relativity that have instances ofRelativity Analytics running with service names other thanContent Analyst CAAT won't show a correct status value onthe servers list page. In these cases the Analytics server willshow up as Disabled or Not Found.

9.5

10/17/20-17

REL-16057-2


Currently, when an Index call to the Index Kepler API fails,the index will display a loading spinner and not provide theuser an actionable error indication.

9.5 9.6.134.7-8

10/10/20-17

REL-16114-2

ReviewerInterface

The ActiveX Viewer Installation Kit looks for Visual C++2013, and then installs VC2015 if it doesn't find VC2013,even if VC2015 is already installed.

9.5 9.5.342.1-16

10/10/20-17

REL-16526-

ReviewerInterface

It has been reported that the CPU usage can spike up to100%on the conversion agent server. 9.4, 9.5 9.5.342.1-

16


Dateadded


Ver-sionsaffecte-

d

Versionresolved

9

10/10/20-17

REL-16710-2

Audit In the New UI, the History View is currently being sorted byArtifact ID when it is configured to sort list by ID field. 9.5 9.5.342.1-

16

10/10/20-17

REL-16754-9

New UIFrame-work

Currently, it isn't possible to save views under the Historytab that contain details or request origination conditions. 9.5 9.5.342.1-

16

10/10/20-17

REL-17176-2

Item ListIf Processing Set contains errors, Console link Errors directthe user to the Processing Errors tab, but the page does notload.

9.5 9.5.342.1-16

10/9/201-7

REL-17020-4

StructuredAnalytics

Upon upgrade, all existing Structured Analytics Sets that donot have an Email Threading Prefix assigned are auto-matically assigned a prefix of F. This could cause issueswith thread groups colliding if those sets reference thesame relational fields or Copy To Legacy is run on multipleof those sets.

9.5 9.5.370.1-36

10/9/201-7

REL-16089-2


Removing an index search filter card when the rank field inthe item list is currently sorted causes a query error. 9.5 9.5.342.1-

16

10/9/201-7

REL-16233-5

New UIFrame-work

When folder creation is interrupted by clicking on it, thefolder data is not loaded in the item list. 9.5 9.5.342.1-

16

10/9/201-7

REL-16791-3

New UIFrame-work

The Index Search condition is currently available for alldynamic Object Types. It leads to filter execution errors ifthe given Object Type does not have a full text index field.The Index Search condition should be available only forDocuments, and hidden for other Object Types.

9.5 9.5.342.1-16

10/9/201-7

REL-16791-5

New UIFrame-work

History list loading ends up in error for History List viewscontaining no Details column in the New UI. 9.5 9.5.342.1-

16

10/9/201-7

REL-16826-4

New UIFrame-work

Rapid repetitive Index search form submission results inmultiple Index Search condition cards in filter panel. Mul-tiple cards have no impact to search results. RedundantIndex Search cards will disappear on next page refresh.

9.5 9.5.342.1-16

10/4/201-7

REL-16977-6


When running a mass Move to folder path operation (Docu-ment Utilities) on a large set of documents (90K+), you mayhit a timeout after 30 Seconds.

9.4, 9.5 9.5.342.1-16

10/5/201-7

REL-17022-6

IntegrationPoints

On RIP Summary page fields Total of Documents and Totalof Images count isn't calculated and shows Error occurred.This error happens only when Production Set is used as acollection of documents to be pushed to other workspaces.

9.5 9.6.50.31

10/5/201-7

REL-16953-

IntegrationPoints

Existing Destination Production Sets are not displayed dur-ing new Integration Point creation. 9.5 9.5.342.1-

16


Dateadded


Ver-sionsaffecte-

d

Versionresolved

5

9/27/201-7

REL-16739-1

ReviewerInterface

When switching markup sets in the standalone viewer inUnsynced mode, redactions on the document displayed inthe main viewer also appear on the document displayed inthe standalone viewer.

9.5 9.5.411.4

9/27/201-7

REL-16862-8

ReviewerInterface

When navigating document to document in the viewer, high-lights are sporadically failing to load. 9.5 9.5.309.4-

8

9/27/201-7

REL-16733-2

ReviewerInterface

Sometimes, persistent highlighting does not highlight in theemail header. It will be shown that there are hits, but theywill not highlight. This occurs when using STRReport andTag.

9.5 9.5.309.4-8

10/4/201-7

REL-14537-8


Attempting to export images as PDF or multi-page TIFsthrows System.OutOfMemoryException: Out of memoryexception and the Newtonsoft.Json.dll will be missing fromthe C:\Program Files\kCura Cor-poration\Relativity\EDDS.Distributed\bin directory.

9.5 9.5.253.6-2

10/4/201-7

REL-15079-5

SupportTools

Procuro errors during primary SQL upgrade can occur dur-ing a WHERE clause returning multiple rows in theDeleteExtractedTextSizeScript.sql script.

9.5 9.5.253.6-2

9/22/201-7

REL-16734-1

New UIFrame-work

Index Search form is available in non-Document object lists. 9.5 9.5.309.4-8

9/22/201-7

REL-16531-7

New UIFrame-work

The paging control in the item list displays "1 / 0" or "1 (of 0)"when the page size is modified for an empty list and thepage is reloaded.

9.5 9.5.309.4-8

9/22/201-7

REL-16389-5

New UIFrame-work

Dashboard Overwrite Inherited Security setting is set to Offwhen any user saves a given dashboard. Actual modi-fication of the dashboard isn't required for that.

9.5 9.5.309.4-8

9/22/201-7

REL-16179-4

ReviewerInterface

Some documents display HTML code which is present inthe HTML5 viewer. 9.4, 9.5 9.5.309.4-

8

9/22/201-7

REL-36630

ReviewerInterface

For some email messages, the viewer is displaying incor-rectly rendered Unicode characters. It displays correctly innative mode.

9.3, 9.4,9.5

9.5.309.4-8

9/22/201-7

REL-15359-8

New UIFrame-work

In the Production, Branding and OCRQueues, the Sub-mitted By column filter doesn't refresh past the initial pageload, making the filtering suggestions get out of sync if youdon't refresh the page. Also, the Item List filtering isn'tapplied if it is executed with no modifications in the New UIFramework. It results in a situation where you cannotretrieve updated data in the list unless the page is reloaded.

9.5 9.5.309.4-8


Dateadded


Ver-sionsaffecte-

d

Versionresolved

9/20/201-7

REL-10089-7

ReviewerInterface

For some MSG files, there is missing metadata (To) in theHTML5 viewer.

9.3, 9.4,9.5

9.5.309.4-8

9/20/201-7

REL-15390-6

New UIFrame-work

Query hints are not applied to a Saved Search if the searchis run without a save in the New UI Framework. If Save andSearch action is executed, query hints are applied.

9.5 9.5.309.4-8

9/20/201-7

REL-16013-1

New UIFrame-work

Queue pages (Branding, Production, OCR, WorkspaceUpgrade) are stored with static name "Search Index -Admin" in sections of Favorites and Recents in the new UI.The issue is applicable to naming only, as links themselvesare correct and navigate the user to her favorite or recentlyvisited page.

9.5 9.5.309.4-8

9/20/201-7

REL-16231-8

StructuredAnalytics

In the New UI Framework, the Document Viewer isn't fullyloaded when you navigate to it from Overturned Documentsand the Tab strip is multiplied on every return from Docu-ment Viewer back to Overturned Documents List.

9.5 9.5.309.4-8

9/20/201-7

REL-16248-9

QueueMan-agement

In the New UI, the Workspace Upgrade Queue displays anempty application upgrade progress bar if the upgrade failsat the very beginning of the upgrade process.

9.5 9.5.309.4-8

9/20/201-7

REL-16302-7

New UIFrame-work

Underscore symbol ('_') is treated as wildcard for missingcharacter in a Saved Search filter input box in the New UIFramework instead of being treated as any other simplecharacter.

9.5 9.5.309.4-8

9/20/201-7

REL-16596-5

New UIFrame-work

Saved Search "Include Subfolders" option is not selected bydefault in the Scope modal when existing Saved Search ismodified.

9.5 9.5.342.1-16

9/20/201-7

REL-30346

ReviewerInterface

With some Excel files, you will get a conversion error in theviewer. Once you process the files and publish them, theerror occurs. The native file in the processing source loc-ation opens fine and it images correctly, but the viewerdoesn't display the document.

9.3, 9.4,9.5 9.5.309.4-

8

9/20/201-7

REL-16542-3

Pro-ductions

If the toggle (Relativ-ity.Pro-duc-tions.Domain.Toggles.ProduceOnlyExtractedTextToggle)is on, a production run can stall out and consume memoryon the agent server.

9.5 9.5.342.1-16

9/20/201-7

REL-13182-2

ReviewerInterface

Sometimes, PDFs in the viewer and in image viewer willshow gray pages. 9.5 9.5.309.4-

8

9/19/201-7

REL-16052-8

New UIFrame-work

In the New UI Framework, related items are applied afterthe filter results if the filter panel contains at least one nes-ted search with relational items.

9.5 9.5.292.1-2


Dateadded


Ver-sionsaffecte-

d

Versionresolved

9/19/201-7

REL-16062-3

New UIFrame-work

The view selection droplist isn't closed when the initiallyloaded View is changed, and then selected back again. Forexample,. if View1 is loaded by default, then is changed toView2, and then changed back to View1, the View selectiondroplist still remains opened as a result and View2 is dis-played as actively selected View. The View itself is loadedcorrectly after every change, but the presentation in thedroplist is misleading. This issue is applicable in the New UIFramework and on Internet Explorer browser only.

9.5 9.5.309.4-8

9/19/201-7

REL-13630-1

Mass Oper-ations

Sometimes, after submitting a Save as PDF job, you will geta loading spinner that continues indefinitely. If you close outand submit the job again, it will complete after a fewmoments.

9.5 9.5.342.1-16

9/18/201-7

REL-15157-5

ReviewerInterface

Sometimes, on searchable PDFs, when searching a termby typing in the text box, the term is not found. This alsomeans that it doesn't get highlighted.

9.5 9.5.309.4-8

9/15/201-7

REL-15073-5

IntegrationPoints

When importing data with the RDC, if multiple parentchoices have identically named child choices, child choicescan be created under the wrong parent choice.

9.5 9.5.292.1-2

9/13/201-7

REL-16556-0

Mass Oper-ations

When saving to PDF as searchable, the file size sometimeswill increase compared to the original file size. It is possiblethat PDF size increases can be minimized by imaging themas TIFFs instead of JPEGs

9.5 9.6.50.31

9/12/201-7

REL-12087-6

ReviewerInterface

There is a long-standing memory leak in both the HTML5and ActiveX viewers. Navigating from document to doc-ument will continually increase memory usage of the clientmachine's browser. This happens more frequently in Inter-net Explorer than in Chrome. If you notice performancedegradation, closing the browser and re-opening it willrelease memory.

9.4, 9.5 9.5.342.1-16

9/11/201-7

REL-33643

ReviewerInterface

When you try to load DWG files in the HTML5 viewer in Inter-net Explorer, the viewer stalls and doesn't load the files.

9.3, 9.4,9.5

9.5.309.4-8

9/6/2017REL-16371-2

New UIFrame-work

The page loading may freeze in the new UI frameworkwhen the RUMEnable instance setting is set to false. 9.5 9.5.309.4-

8

9/6/2017REL-15381-9


The Overwrite Inherited Security setting for dashboards isreset when editing a dashboard. 9.5 9.5.309.4-

8

9/6/2017REL-16273-4

ReviewerInterface

The MaximumNativeSizeForViewerInBytes value isn'trespected when documents are sent through the con-version engine via cache ahead.

9.3, 9.4,9.5

9.5.370.1-36

9/6/2017REL-15794-ReviewerInterface

When a user first logs in after an upgrade, the second doc-ument that is navigated to in the review queue may display 9.5 9.5.309.4-

8


Dateadded


Ver-sionsaffecte-

d

Versionresolved

0 a spinner over the viewer content for a long time. This issuemay also occur after clearing the cache.

9/5/2017REL-14869-1

Pivot

In the new UI framework, the Pivot filter doesn't provide res-ults when a condition contains an exclamation mark. In con-trast to the classic UI framework, the new UI frameworkuses the IS condition when the pivot filter is applied. As aworkaround, change the condition from IS to IS LIKEwhenthe search term must contain exclamation marks.

9.5 9.5.309.4-8

8/28/201-7

REL-36774

NewUIFrame-work

The RDO Field will not display as a hyperlink for certain fieldtypes in the list of objects in the New UI framework when thefield is set as Linked = Yes in Field settings. The followingfield types cannot be linked in the list:

n Single choice

n Decimal

n Currency

n User

n Date

n Yes/No

9.3, 9.4,9.5

9.5.309.4-8

8/28/17REL-15653-9

New UIFrame-work

Different results are returned by a Saved Search when thesearch is executed using the Save and Search action vs.just the Search action and the following conditions are inplace:

*Given Saved Search contains nested Saved Search, AND

*Nested Saved Search includes +Family items.

When Save and Search action is invoked, the systemreturns items that match conditions of the main search.When the Search action is invoked, the system returnsitems that match conditions of the main search plus allFamily items. This behavior is applicable to the New UIFramework only.

9.5 9.5.292.1-2

8/28/201-7

REL-15712-6

Audit

Audit users may see time based charts displaying a com-plexity warning and preventing their data to display. Theworkaround is to edit the widgets and set the time to groupby Month instead of Day.

9.5 9.5.292.1-2

8/28/201-7

REL-12639-5

ReviewerInterface

MSG files with HTML won't display in the HTML viewer, butwill display correctly in the ActiveX viewer. 9.4, 9.5 9.5.253.6-

2

8/28/201-7

REL-15063-3

ProcessingSets

When publishing Processing Sets in a different order thanwhen the Processing Sets were Discovered, deduplicationwon't be respected.

9.5 9.5.292.1-2


Dateadded


Ver-sionsaffecte-

d

Versionresolved

8/23/201-7

REL-16167-1

Favorites&Quick-Nav

When accessing a workspace with the Favorites andRecent History drop-down, you will see an issue with thecase name appearing when entering the workspace. Thisissue only occurs when the Audit application is installed. Aworkaround is to leave the workspace and access it againfrom the Instance level or selecting it from the Quick Nav-igation menu.

9.5 9.6.50.31

8/22/201-7

REL-11574-4

Mass Oper-ations

Some PDFs generated from Save as PDF are getting cutoff. 9.4, 9.5 9.5.219.3-

0

8/21/201-7

REL-15882-6

ReviewerInterface

You are unable to create a redaction on a JPEG image thathas been imported through the RDC. It will appear that theredaction has been drawn, but it will soon disappear fromthe image.

9.5

8/18/201-7

REL-16053-1

Pivot In every pivot chart type, dates in exported .xlsx files are dis-played in US format, even when the UK format is selected. 9.5

8/18/201-7

REL-16051-3

Pivot When the UK format is selected in browser, the pivot linechart displays dates in USmm/dd/yyyy format. 9.5 9.6.134.7-

8

8/17/201-7

REL-16048-4

List PageWith locales which uses comma as a decimal separatorerror message is not correct when entered number is in thewrong format.

9.5

8/16/201-7

REL-15940-2

ReviewerInterface

The Keyboard Shortcuts Legend and Enable/Disable Key-board Shortcuts icons are not visible in the ActiveX viewer.As a workaround, you can switch to the HTML5 viewer.

9.5 9.5.370.136

8/16/201-7

REL-15873-7

ReviewerInterface

When you get added to a group that doesn't have localaccess permission on the document object, attempting toview a document in viewer or image mode results in a 403Forbidden error.

9.5 9.5.342.1-16

8/11/201-7

REL-15872-7

ReviewerInterface

Placeholder images appear stretched out in the productionviewer. 9.4, 9.5

8/7/2017MOBI-2898 Mobile

When the Object Manager API invokes event handlers(PreSave, PostSave and PreLoad), it sets the ActiveLayoutobject to null and the Application.ApplicationURL to anempty value. Due to this, event handlers that access theseproperties may fail causing the Object Manager invocationto fail as well. This issue affects any application using eventhandlers that reference these properties. At this time, theRelativity Mobile Application is the only one known to useObject Manager, thus, coding on the Relativity MobileApplication will fail where such event handlers exist. Thisaffects Relativity versions from the April 2017 release on.

1.3 1.6.0


Dateadded


Ver-sionsaffecte-

d

Versionresolved

Workarounds:

1. Remove event handlers that access the identifiedparameters from the instance.

2. Remove applications that utilize such event handlers.

3. Do not use the coding feature in the Relativity Mobileapplication.

4. Refactor event handlers to not access the identifiedparameters.

7/31/201-7

REL-20057 Searching

When you perform a keyword search filter in the classic UIframework, the error message, "Invalid search query -Index and length must refer to a location within the string.Parameter name: length" may appear. You can click theclear button or use the new UI framework to resolve theissue.

9.5

7/31/201-7

REL-14213-9

DataExport

You can't export widgets and dashboards via XLSX. Theidentified workaround is exporting via PNG file. 9.4, 9.5

7/27/201-7

REL-15501-9

DataImport

If you're importing into Data Grid using Unicode characters,you may experience their extracted text cut-off due to delim-iter issues when importing the file.

9.5 9.5.253.6-2

7/25/201-7

REL-14874-4

AuditCertain audits previously couldn't migrate due to an incor-rect casting. In this case, the specific audit record wouldnever migrate even after retries.

9.5 9.5.219.3-0

7/21/201-7

REL-14835-3

MetricsIf the EDDS.metrics table has more metrics in it than thedefault count, the metrics will only transmit once and neverdelete.

9.5 9.5.253.6-2

7/21/201-7

REL-15360-9

Audit You can't use the is not operator when applying filters in theAudit dashboard. 9.5 9.5.253.6-

2

7/20/201-7

REL-14308-3

Fact Man-ager

After you add 2 lists of the same object type, delete them onthe layout, and then try to add them back to the layoutagain, those lists are not available to add back in.

9.5 9.5.253.6-2

7/20/201-7

REL-14572-6

DocumentBrowsers

In the Classic UI, non-system administrators are not able toSave as Search from the document browser. A recom-mended workaround is either to switch to the new UI or cre-ate a Saved Search from the Saved Search Browser whilein Classic Mode.

9.3, 9.4,9.5

7/17/201-7

REL-15360-1

Favorites&Quick-Nav

When you are looking in the recent history view in the quicknavigation drop-down, you may experience formattingissues around the login method links.

9.5 9.5.292.1-2

7/17/201-7

REL-15306-Searching

When performing searches on transform sets, you may runinto issues with the pop-up window performing the search. 9.5


Dateadded


Ver-sionsaffecte-

d

Versionresolved

2This is due to limitations with Chrome handling 10,000 char-acters in the URL. Aworkaround available is to perform thesame search with Internet Explorer.

7/17/201-7

REL-15254-9


Upgrading a pre-8.1 workspace with an Analytics Indexmay fail if EnableSmartTrain is NULL on the Con-tentAnalystIndex table. The workaround is to set thevalueto 0.

9.5 9.5.292.1-2

7/17/201-7

REL-15110-3

SamplingStatistical sampling does not give a warning when samplingfrom a population less than the Samp-lingStatisticalPopulationResultsLimit instance setting.

9.3, 9.5

7/14/201-7

REL-10219-9

Imaging

The issue occurs due to a memory leak in the Invari-ant.OLE.Handler code which causes the call stack to runout of memory. The error manifests itself as an out of spaceerror in the front end, which is misleading. The work aroundis to retry imaging until it succeeds.

9.3, 9.4,9.5

7/14/201-7

REL-14853-5

New UIFrame-work

The mass operation selector incorrectly displays that oneitem is checked in the New UI Framework when the fol-lowing conditions are met: the given page contains the pivotwidget and the given pivot widget has table display type andthe data in given widget is grouped by the field of wholenumber type. Actual check-boxes are not checked in theitem list of the given page. If a mass operation is attempted,it results in error message.

9.5 9.5.253.6-2

7/13/201-7

REL-13211-2

Infra-structure

If the RELATIVITYSQLINSTANCE parameter is not set inthe Worker Response File upon installation, process or ima-ging jobs will no longer work due to EDDSLogging relyingon this parameter.

9.5

7/11/201-7

REL-15064-4

Metrics

Relativity versions April 9.5 and earlier that still require theTelemetry Host Agent have an issue that causes the usagemetrics to remain in queue and not deliver. An availableworkaround is to delete the Telemetry Host Agent and addthe agent back. This should reset the service and allow themetrics to continue sending.

9.4, 9.5 9.5.253.6-2

7/11/17REL-14193-6

DataExport

When you export data using ARM, the log file createdreports that 0 files are successfully exported. This log filedoes not reflect the actual status of the job and can be inac-curate.

9.5

7/10/201-7

REL-15095-3

Field Map-ping

If publish errors aren't resolved in sequential order, such asif a publish error is resolved on a duplicate document priorto being resolved on the master document, then theDeDuped Path metadata values will be impacted. All Pathsand DeDuped Paths fields on the master document will notcontain the paths of the duplicate documents.

9.5 9.5.309.4-8


Dateadded


Ver-sionsaffecte-

d

Versionresolved

7/7/2017REL-15121-6

New UIFrame-work

When the is after operator is used while forming a View con-dition on a date and time type field, the time defaults to11:59 PM after saving a View.

9.5 9.5.292.1-2

7/6/2017MOBI-2803DocumentBrowsers

The Relativity Icon, workspace name and folder detail con-trols do not function. 1.4.0 1.4.1

7/6/2017MOBI-2792 Searching Searching within a document shows results for the first 2pages only. 1.4.0 1.4.1

7/5/2017REL-12879-9

ImagingAny email file with HTML formatting that contains con-ditional comments may render differently between theviewer, extracted text, and images.

9.3, 9.4,9.5

7/5/2017REL-14995-9

HoldAdmin

IE for fonts isn't supported. This is due to the non-standardway IE handles certain HTML tags that are used by theHTML Editor.

9.5

7/5/2017MOBI-2764 Binders

The Collation Workspace Template is not compatible withthe Binders Web application. This causes Binders User cre-ation to fail. Workaround: Use a different template to build aworkspace where the Binders application will be installed.

1.4.0

7/5/2017REL-12883-3

AuditAn exception is thrown if you try to use the month of oper-ator in the Audit application. This query option is not sup-ported at this time.

9.5

6/29/201-7

REL-14830-9

OCR

Agent servers are failing due to a lock on the Nuance exefrom the OCR agent. There are several NuanceLS.exe pro-cesses that run on the machine and ending these pro-cesses allows the agent manager to come back online.

9.5 9.5.253.6-2

6/29/201-7

REL-14907-6


When imaging a TIF document and adding an inverseredaction, the resulting branded image has LZW com-pression applied rather than Group IV. This image cannotbe imported back into Relativity without external conversiontools.

9.4, 9.5 9.5.342.1-16

6/27/201-7

REL-14867-0


If you attempt to delete a cluster that has document fieldsreferenced elsewhere, such as a batch set, the visual dis-play of the fields on the cluster child list are incorrectlyremoved. All other cluster functionality is unaffected.

9.5

6/27/201-7

REL-14837-4


When exporting the beta Dial visualization as a PNG, theentire Dial visualization will be exported regardless of anyspecific cluster selections.

9.5

6/28/201-7

REL-14860-8


If a cluster set only has one cluster, it doesn't display in thebeta Dial visualization. 9.5

6/28/201-7

REL-14873-9

Audit When you query on execution time using the |= operator,the filter condition isn't respected on that field. 9.5 9.5.253.6-

2

6/28/201-REL- Admin The See All Choices link isn't displaying on version 1.0.30.6. 9.5 9.5.253.6-


Dateadded


Ver-sionsaffecte-

d

Versionresolved

7 14771-8

Operations 2

6/23/201-7

REL-14563-6

Infra-structure

On a Data Grid enabled workspace, the Data Grid Manageragent logs errors when Elasticsearch isn't configured. 9.5 9.5.219.3-

0

6/23/201-7

REL-14259-3

AuditThe Audit Manager agent errors, causing duplicate con-ditions to appear, when applying conditions to your filters onwidgets and views in your audit dashboards.

9.5 9.5.219.3-0

6/22/201-7

REL-14189-4

Audit You can't import or export Pivot profiles in the Data Gridaudit applications. An error will appear notifying the user. 9.5

6/22/201-7

REL-14436-5

New UIFrame-work

Any mass operation of a given object type creates an errorin the new UI framework. The error occurs if the action isattempted by a user without permission to read the artifactID field of that object type.

9.5 9.5.253.6-2

6/22/201-7

REL-14859-2

Mass Oper-ations

If you try to Mass Save as PDF and you do not have Viewpermissions to the Production object (all Productions), youwill still see Productions in the Production Order menu butthe dialog errors out before you save.

9.5 9.5.370.1-36

6/22/201-7

REL-14355-0

New UIFrame-work

When a user navigates from one workspace to anotherusing Relativity favorite links, the browser title is notupdated with the correct workspace name. The browser dis-plays the name of a previously visited workspace.

9.5

6/20/201-7

REL-14841-9

Dis-claimers

.NET 4.7 is not supported at this time. Deploying it maycause issues in your Relativity environment. 9.5

6/20/201-7

REL-11221-8


When overlaying new production images with the RelativityDesktop Client, old production images are not deleted. Thenew images are appended as new pages to the end of thedocument.

9.4, 9.5

6/20/201-7

REL-12478-0

Searching If a condition value starts with a bracket, the saved searchcontains condition will result in an error. 9.4, 9.5 9.5.219.3-

0

6/20/201-7

REL-14800-9

New UIFrame-work

When adding a pivot to a dashboard, if you deselect theprivate profile in the pivot modal, the Group By limit settingsdo not disappear.

9.5

6/19/201-7

REL-14355-2

DocumentBrowsers

In the new UI, the saved search deletion progress pagefreezes on a repeated delete action. The first delete actionis always completed successfully. The following attemptsresult in a frozen deletion progress page.

9.5 9.5.219.3-0

6/16/201-7

REL-14305-7

New UIFrame-work

When the Override Edit Link URL rule is created in the newUI framework, the %artifactid%, %artifactedit%, and %ar-tifactview%variables aren’t filled in with the proper values.

9.5 9.5.253.6-2


Dateadded


Ver-sionsaffecte-

d

Versionresolved

This issue causes faulty Edit link behavior in the list ofobjects when the Override Edit Link URL rule is enabledwith these variables.

6/16/201-7

REL-14602-8

Installation

The saved search integrity recovery script, which wasprovided in context of defect REL - 120872, fails for work-spaces that have more than 100 levels of nested searchfolders. The Workspace becomes inaccessible as a resultof this failure.

9.5 9.5.219.3-0

6/14/201-7

REL-10059-3

ReviewerInterface

Exceptionally large images (>~100M pixels) sometimesgenerate an OutOfMemoryException when viewed at lowzoom settings. This error isn’t consistent but increases infrequency with the increasing size of the image. If an imagefails to load, zoom in and reload the page. Alternatively, youcan try using the HTML5 viewer. Increasing the RAM on theworkstation won’t resolve this issue.

9.2, 9.3,9.4, 9.5

9.5.219.3-0

6/12/201-7

REL-14607-7

StructuredAnalytics

After an upgrade, the relational views for Email ThreadGroup, Duplicate Spare Group, and Textual Near DuplicateGroup only display Control Number and Edit. To display theold fields, you need unlock the application and update theviews.

9.5 9.5.253.6-2

6/12/201-7

REL-14246-2

New UIFrame-work

Saved searches might be lost when saved search foldersand searches are moved simultaneously. Most typical scen-ario that causes data loss occurs when you initiate themove of a large search folder and attempt to move thesame items before the previous operation has finished.Relativity prevents such behavior in a context of the samepage. However, if you navigate to another tab and return tothe search browser, the concurrent actions aren’t pre-vented. The items lost in this scenario aren’t recoverable.

9.5

6/12/201-7

REL-14519-9

New UIFrame-work

When you open a saved search from an emailed link, nav-igate to the Folder browser, open a document, and click onReturn to document list, you are directed back to the initialsaved search instead of to the Folder browser.

9.5 9.5.342.116

6/12/201-7

REL-14513-2


When attempting to load a .kwx file used in previous ver-sions of Relativity, you receive an error message. If youdowngrade the RDC to version 9.5.133.118, the errordoesn’t occur.

9.5 9.5.219.3-0

6/12/201-7

REL-11846-1

AssistedReview(RAR)

You get an estimated overturn range if your searchable setonly contains uncategorized documents.

9.2, 9.3,9.4, 9.5

6/7/2017REL-14514-7


Windows authentication doesn't work correctly with theRelativity Desktop Client. 9.5 9.5.219.3-

0


Dateadded


Ver-sionsaffecte-

d

Versionresolved

6/7/2017REL-14156-6


When you view nearby clusters in cluster visualization, if thechosen cluster set was created before cluster visualizationexisted, a long running process executes before the nearbyclusters are displayed. The modal that indicates that thisaction is happening doesn’t currently display, but the clusteris being prepared in the background and you can view thenearby clusters later.

9.5

6/2/2017MOBI-2634 Mobile

You can't save objects with Data Grid enabled fields in themobile application. At this time, the only workaround for thisissue is removing Data Grid enabled fields from the Docu-ment object.

1.3.0

6/3/2017REL-14405-8


If a job exists in the EDDS.eddsdbo.AnalyticsIndexProgressor EDDS.eddsdbo.ContentAnalystIndexJob queues that ref-erences a workspace that has been soft-deleted, the agentfails until you manually remove the job from the queue viaSQL. A soft delete means that the Case Manager agenthasn’t yet run to clean up the workspace and delete theentries from the queue.

9.5 9.5.219.3-0

5/31/201-7

REL-13927-1

New UIFrame-work

In the new UI framework, a filter applied in a Pivot widgetslightly differs from a Pivot filter available in the classic UIframework. The new UI framework utilizes filter panel func-tionality. If data in a Pivot is based on search conditions thatinclude relational fields, the filter applied in the Pivot first fil-ters documents that are directly responsive to filter, andthen adds relational documents. In the classic UI frame-work, it filters out relational documents that don't meet thefilter criteria. In other words, the new UI framework filtersand then applies relations, while the classic UI frameworkapplies relations and then filters documents.

9.5

6/3/2017REL-14395-8

IntegrationPoints

When you export documents to other workspace with theRead From Folder Tree option, no reference is created sothat the Relativity Source Workspace and Relativity SourceJob fields aren't updated.

9.5 9.5.253.6-2

6/3/2017REL-14299-9

DataImport

By default, Lucene search is off with the new file system forData Grid Text data. The Text Migration application doesn'tcurrently let you migrate your text data from SQL to DataGrid with Lucene search.

9.5 9.5.196.1-02

6/3/2017REL-14332-1

Audit

When you sort on an execution time prior to performing anexport, the returned file doesn't respect the sort when open-ing the file. As a workaround, you can use the sort func-tionality available in the Excel file or CSV.

9.5

5/30/201-7

REL-14357-

IntegrationPoints

When the Integration Point name is longer than 50 char-acters and option Create Saved Search is enabled by set- 9.5 9.5.253.6-

2


Dateadded


Ver-sionsaffecte-

d

Versionresolved

1 ting it to Yes, the executed job fails. This issue affects onlythe export provider to Relativity.

5/30/201-7

REL-13358-4

IntegrationPoints

You can't move documents when you select the Overlayoption. 9.5 9.5.309.4-

8

5/26/201-7

REL-12088-3

New UIFrame-work

In some cases, when a user moves saved searches andsearch folders without waiting for the first action to com-plete, the saved searches and search folders disappearfrom the Saved Search Browser. This actual issue wasapplicable to the new UI framework, and it was fixed withthe delivery of a different defect in the March release. Withthe fix of this defect, the searches and folders that wereaffected are recovered and placed in a folder in the savedsearch tree. Relativity scripts are available to addresssaved search loss caused by concurrent user actions. Toobtain these scripts, contact Client Services.

9.4, 9.5 9.5.196.1-02

6/3/2017REL-14215-7

AdminOperations

The back icon causes random behavior on the arrows tothe right of the window. These arrows are used to movechoices.

9.5 9.5.219.3-0

5/26/201-7

REL-10490-7

Infra-structure

When you upload an event handler that tries to access aData Grid enabled field, an exception is raised. 9.4, 9.5

5/26/201-7

REL-13564-9

Audit The Data Grid Audit Migrator incorrectly reported agentstatus when splitting sub-batches of audits. 9.5 9.5.196.1-

02

5/26/201-7

REL-13569-0

SearchWhen you add conditions on an index search or the Extrac-ted Text field using a Lucene search, and then compare thereturned results from each search, they are inconsistent.

9.5 9.5.196.1-02

5/26/201-7

REL-14152-4

ReviewerInterface

When you are in viewer mode for HTML documents, thedocument viewer doesn't open Excel files in a zipped file.You see a gray out window instead. To resolve this issue,switch to the ActiveX viewer, which can open the document.

9.3, 9.4,9.5

6/3/2017REL-14237-3

ReviewerInterface

When you use the ActiveX viewer to display documents andclick the Show/Hide Thumbnails button on the viewer tool-bar, large documents don't load all thumbnail images. TheHTML document viewer works as expected.

9.5 9.5.219.3-0

5/26/201-7

REL-12928-4

IntegrationPoints

In a layout, Data Grid long text fields display an ellipsis afterthe preview text, even when the text is shorter than the pre-view length.

9.5 9.5.219.3-0

6/3/2017REL-14314-3

IntegrationPoints

In Integration Points, a created saved search contains thewrong conditions and doesn't return documents that werepushed more than once to the same destination work-space.

9.5 9.5.219.3-0



Dateadded


Ver-sionsaffecte-

d

Versionresolved

6/3/2017REL-14290-6

IntegrationPoints

When you edit an integration point, the create saved searchoption isn't retained. 9.5 9.5.219.3-

0

5/26/201-7

REL-14113-8

Pro-ductions

Occasional branding errors may occur, especially with verylarge productions. The errors include the following excep-tion: "kCura.Data.RowDataGateway.ReadFailedException:Read Failed." You can successfully rerun the errored pro-duction batches.

9.5 9.5.219.3-0

5/26/201-7

REL-13969-1

New UIFrame-work

Long words without spaces overflow the dashboard asso-ciated with the locked applications modal. 9.5

5/26/201-7

REL-14014-9

New UIFrame-work

In the new UI framework, multiple object fields aren't cur-rently available in view conditions. 9.5 9.5.196.1-

02

5/26/201-7

REL-14060-9

New UIFrame-work

In the new UI framework, you can't sort search results byother fields, when an index search condition is initially runwith the Sort by Rank option.

9.5 9.5.253.6-2

5/26/201-7

REL-14075-0

New UIFrame-work

Filtering doesn't work correctly with multi-select fields thathave an AND operator and the All function. It returns all val-ues as if using the OR operator.

9.4, 9.5

5/26/201-7

REL-14072-1

StructuredAnalytics

Running multiple concurrent Structured Analytics sets onthe same workspace occasionally causes a set to fail duringthe import process.

9.5

5/24/201-7

REL-14258-6


When you export documents with text and set up the RDCto export text fields as files, the text for some documents iswritten into the load file. As a workaround, you need toexclude the extracted text field from the selected columns inData Source tab. Use the Export Text Field as Files optionto get relative paths for the extracted text in the .dat file asexpected.

9.5 9.5.196.1-02

5/24/201-7

REL-10925-2

ReviewerInterface

If you run multiple Conversion agents and need to limit themaximum number of threads, you can't specify machines tolimit. If no limits are specified, conversion timeouts occur asthe maximum agent CPU usage is reached.

9.4, 9.5 9.5.196.1-02

5/23/201-7

REL-14234-0


When using the Collect Folder Path Data application on lar-ger data sets, you may encounter a timeout error. 9.4, 9.5

5/23/201-7

REL-14234-5

ReviewerInterface

In some cases, you may experience Conversion Agent con-nectivity issues. If you restart the kCura Agent Manager ser-vice on each server, the agents pick up jobs that arequeued.

9.4, 9.5

5/19/201-7

REL-13393-

New UIFrame-

In the new UI framework, you receive an SQL failed errorwhen selecting All for mass operations. 9.4, 9.5 9.5.196.1-

02


Dateadded


Ver-sionsaffecte-

d

Versionresolved

9 work

5/19/201-7

REL-13637-7

New UIFrame-work

Pivot returns incorrect results when you filter on conditionsthat are linked to related documents. Pivot and the doc-ument list return different results.

9.5 9.5.196.1-02

6/3/2017REL-14022-0

Mass Oper-ations

An error occurs when you execute a mass Save as PDFoperation with produced images, and the Save as SinglePDF since the job never finishes. The Save as IndividualPDFs In A Zip functions correctly.

9.5

5/17/201-7

REL-12874-3

ReviewerInterface

When you use the viewer with documents that have a largeamount of text, the performance for navigating the hit high-light search box is slow. As a workaround, use the ActiveXviewer.

9.4, 9.5 9.5.253.62

5/16/201-7

REL-14076-6

ReviewerInterface

When you produce a document with small (~30 pixels) textredactions, the text isn't visible on the production image. 9.4, 9.5

5/16/201-7

REL-98777

ReviewerInterface

You may experience issues converting RTF files in theviewer.

9.3, 9.4,9.5

9.5.196.1-02

5/15/201-7

REL-29502

ReviewerInterface Some MHT and Excel files fail to convert. 9.2, 9.3,

9.4, 9.59.5.196.1-02

5/12/201-7

REL-14019-2

ReviewerInterface

When you use Print/Save as PDF on a .msg file that con-tains a stamp, the dimensions of the resulting PDF areincreased. This issue requires you to zoom out to view theentire document. As a workaround, export the file viaRelativity Desktop Client or click the Make Text Searchablecheckbox.

9.5 9.5.219.3-0

5/9/2017REL-13951-0

ReviewerInterface

You may experience errors in the viewer due to the cachelocation file being used by another process. When you retryloading a document, the error doesn't occur.

9.4, 9.5 9.5.162.111

5/8/2017REL-34312Pro-ductions

As of Relativity 9.3, image placeholders incorrectly have.TIF file extensions. All image placeholders after 9.3 arenecessarily JPG files.

9.3, 9.4,9.5

9.5.196.1-02

5/8/2017REL-11501-4

ReviewerInterface

The Agent Service crashes when certain files are con-verted. 9.4, 9.5 9.5.196.1-

02

5/8/2017REL-13779-4

File Trans-fer App

The FTA custom page isn't working when accessedthrough Internet Explorer 11. 9.5 9.5.196.1-

02

5/8/2017REL-13809-9

StructuredAnalytics

If a document view includes the Email Threading Displaycolumn, a document list view won’t load in certain cases.Instead, the loading spinner displays indefinitely. This issuemay occur when the email metadata values are too large,such as in the case of email subjects or email recipients.

9.5 9.5.196.1-02

5/8/2017REL- RDO An error occurs if you try to create a layout from the Layout 9.5 9.5.196.1-


Dateadded


Ver-sionsaffecte-

d

Versionresolved

13588-6

Frame-work

tab by clicking the New Layout button. As a workaround, cre-ate layouts from the associated object's page. 02

5/8/2017REL-13706-5

IntegrationPoints

Clients only have the option to export images to PDF files ifthey set the Export Type to Natives. 9.5 9.5.196.1-

02

4/28/201-7

MOBI-2561

Infra-structure

The PreLoad Event Handler execution isn't implemented inthe Object Manager Query API.

1.0, 1.1,1.1.1

4/24/201-7

REL-28455

ReviewerInterface

Black boxes appear on certain PDF documents in theviewer.

9.1, 9.2,9.3, 9.4 9.4.321.2

4/28/201-7

REL-13653-1

New UIFrame-work

Text filters return an error when filtering on whitespace (" "). 9.5

4/28/201-7

REL-13678-4

New UIFrame-work

If a document contains a Unicode character, the new UIcan't filter for it. 9.5

4/28/201-7

REL-13682-4

New UIFrame-work

The Rank field displays zero values when filters are appliedon top of a saved search with an Analytics Index condition. 9.5 9.5.196.1-

02

4/28/201-7

REL-13682-5

New UIFrame-work

After moving a search several times in the search tree,some folders and searches disappear in the tree. As a work-around to this issue, reload page.

9.5

4/28/201-7

REL-13708-8

New UIFrame-work

After a saved search is moved, another user may still haveaccess to it from the original folder. This user can still takeactions on the search.

9.5

4/24/201-7

REL-13664-4


The dashboard data is intermittently getting updated withthe wrong ID. It uses the ID of the new data as source. 9.5 9.5.162.1-

11

4/24/201-7

REL-13049-8

SupportTools Data Grid document ingestion times report incorrect totals. 9.5 9.5.162.1-

11

4/24/201-7

REL-13103-0

AuditThe Audit Deleter agent logs warning errors during off-hours. It inserts unnecessary messages into the loggingtable.

9.5 9.5.162.1-11

4/24/201-7

REL-13263-4

Infra-structure

Data Grid usage metrics are sent per hour rather than perday. This process can cause issues with the web server. 9.5 9.5.162.1-

11

4/24/201-7

REL-13236-2

Metrics The Telemetry lockout tool had issues checking non-UTCformatted dates that trigger the lockout. 9.5 9.5.162.1-

11

4/24/201-7

REL-13262-2

Metrics

ARelativity lockout can occur when upgrading to a versionwith the auto installation and configuration. This issue isdue to a timestamp not getting checked by the instance set-ting.

9.4, 9.5 9.5.162.1-11


Dateadded


Ver-sionsaffecte-

d

Versionresolved

4/24/201-7

REL-12880-4

New UIFrame-work

In IE 10, a saved search folder isn't moved to a collapseddestination folder when you drag and drop it. The initial res-ult of the move appears to be successful, but when yourefresh the page, the moved saved search folder remains inthe same position as before the move. If you don't have per-mission to perform the move operation, the system displaysan empty saved search tree instead of the expected errormessage.

9.5 9.5.162.1-11

4/24/201-7

REL-13484-2

New UIFrame-work

When you search in the new UI framework, the asterisk (*)wildcard character is processed incorrectly if you use it withthe LIKE operator.

9.4, 9.5 9.5.162.1-11

4/28/201-7

REL-13597-5

OCR The OCR job fails when the beginning of a destination longtext field name contains "1:". 9.5

4/24/201-7

REL-13516-7

SearchTermReports

When you run a search term report with the option toReport & Tag. It occasionally raises the SQL error: "Viola-tion of PRIMARYKEY constraint." This error occurs when itattempts to link documents to their results.

9.3, 9.4,9.5

9.5.219.3-0

4/24/201-7

REL-13424-1

StructuredAnalytics

Setting the ImportBatchSize value over 2100 may causeunexpected errors when you run a textual near duplicatejob.

9.5 9.5.219.3-0

4/28/201-7

REL-13678-3

IntegrationPoints

In the summary of an integration point, the size of the trans-ferred files returns the message Error occurred when youcopy documents with natives. However, there is 0 natives inthe saved search. This same issue occurs when images arecopied and there are no physical TIFFs files in the transfer.

9.5 9.5.196.1-02

5/31/201-7

REL-13500-5


When index population fails and index is deactivated, thelast error status of the failed population is lost. 9.5

4/28/201-7

REL-13530-6

File Trans-fer App

The installation of a new version of the FTAClient doesn'tremove the control panel entry for an older version. 9.5 9.5.253.6-

2

4/19/201-7

REL-13241-6

New UIFrame-work

The choice multi-list picker displays only the direct parent ofeach choice separated by slash. If a choice is nested formore than two levels, the indirect parents of a choice arehidden.

9.4, 9.5 9.5.162.1-11

4/19/201-7

REL-12792-9

StructuredAnalytics

During an incremental run, Textual Near Duplicate (TND)jobs may fail. This issue is caused by a long running queryexception that occurs due to the timing out of an SQLsearch query. The jobs are in unrecoverable state.

9.5 9.5.219.3-0

4/18/201-7

REL-12688-9

New UIFrame-work

After you use a saved search that includes relational items,or after you create a document view with a selection thatincludes relational items, the Sampling button is disabled

9.4, 9.5 9.5.162.1-11


Dateadded


Ver-sionsaffecte-

d

Versionresolved

but sampling remains active.

4/18/201-7

REL-13032-1

New UIFrame-work

Quotation marks aren’t handled correctly when they areused with the Is like operator for search conditions, so thesearch doesn’t return the appropriate results.

9.5 9.5.162.1-11

4/13/201-7

REL-10120-6


The default and all documents in workspace search optionsfor Analytics Indexes don't work with Data Grid text. 9.4, 9.5 9.5.196.1-

02

4/12/201-7

REL-13480-5


When you use the RDCwith the Export Native option selec-ted, the export of a custom page RDO fails. 9.5 9.5.162.1-

11

4/12/201-7

REL-12049-4

New UIFrame-work

When relational items are included in a saved search andadditional filtering conditions that contradict the savedsearch criteria are applied via the filter browser or pivot, thesaved search and mass operations results have dis-crepancies. For example, you have a saved search thatreturns all documents with an extension of .doc, and thenyou include relational items that don’t have this extension.When performing mass operations, those relational itemsshouldn’t be counted in the number of documents, but theyare incorrectly included.

9.4, 9.5 9.5.133.1-18

4/12/201-7

REL-12671-6

New UIFrame-work

When you perform Document Mass Operations in theSaved Search browser, the Mass Operations pop-up maypull an incorrect number of documents if the followingconditions are present:

n Saved Search conditions include all of the following:a) index search b) relational items expansion c)folder conditions.

n Two or more filter conditions are applied on a SavedSearch in the Filter Panel.

In this case, relational documents may be incorrectlyincluded in Mass Operations when those relational itemsfall outside of the saved search folder scope and do notmeet search panel criteria.

9.5 9.5.162.1-11

4/11/201-7

REL-13465-3


When you choose the Append Original filename option fornatives and images, the RDC exports files that have the con-trol number as their filename.

9.4, 9.5

4/11/201-7

REL-13465-1

Mass Oper-ations

When you run the Save as PDF option, the resulting doc-ument may intermittently be distorted so that it doesn’t looklike the native or image version.

9.4, 9.5

4/10/201-7

REL-13388-1

IntegrationPoints

When you configure an import from a load file for an integ-ration point job through the Create Integration Point wizard,the Copy Images option shouldn’t be visible because it isn’t

9.5 9.5.162.1-11


Dateadded


Ver-sionsaffecte-

d

Versionresolved

active or used on this wizard.

4/6/2017REL-30401 Searching

The icon used for creating a saved search from a listdoesn’t display for users who aren’t admins but haverequired permissions to create searches on list pages.When they access the list, they can’t create a saved searchfrom it because the entire console doesn’t appear.

9.2, 9.3,9.4, 9.5

9.5.162.1-11

3/29/201-7

REL-13164-7

IntegrationPoints

Changing Append to Append/Overlay while editing an integ-ration point has no effect. 9.5 9.5.162.1-

11

3/28/201-7

REL-13084-5

Pro-ductions

If a production job is in the queue and the workspace is sub-sequently deleted, the production job doesn’t get deleted.When the agent tries to process the job later, it can’t find theworkspace, and disables itself. As a workaround, delete thejob from the production queue via SQL.

9.5

3/28/201-7

REL-12147-5

SearchIf you use curly quotation marks in a long text fieldCONTAINS filter, Relativity searches for the quotation markitself instead of grouping terms together.

9.3, 9.4,9.5

9.5.133.1-18

3/27/201-7

REL-12653-6

New UIFrame-work

The result set is vastly different if a user edits a savedsearch results field, adds conditions that includeswhitespaces, or filters on a result set from the folderbrowser and includes whitespaces, and then chooses theoption to Search rather than Save and Search.

9.4, 9.5 9.5.162.1-11

3/27/201-7

REL-13107-6


Due to a caching issue in the Analytics engine, replacing anexisting cluster can take longer than expected to propagateto the cluster visualization widget.

9.5

3/24/201-7

REL-12953-5

New UIFrame-work

When you create a new dashboard, and then add a widget,the links in the Control Number column don't open that doc-ument in the core reviewer interface.

9.5 9.5.133.1-18

3/23/201-7

REL-12103-5

ReviewerInterface

Running the Document Unitization solution on JPG imagesresults in child images with incorrect TIF file extensions.When produced and exported, the images are exported asTIFs.

9.4, 9.5 9.5.162.1-11

3/23/201-7

REL-12954-3

New UIFrame-work

When a user creates a saved search with the Entire Work-space option checked by default, the text below this optionappears "Currently searching no folders." instead of "Cur-rently searching entire workspace." When a user choosesSelected folders, and then selects the Entire Workspaceoption again, the text that appears below this option is cor-rected.

9.5

3/21/201-7

REL-12912-8

AdminOperations

The Case Statistics Manager Agent caused timeout errorsto occur on environments with large amounts of work-spaces. The timeout errors were causing the CSM off-houragent runs to fail.

9.4, 9.5 9.5.133.1-18


Dateadded


Ver-sionsaffecte-

d

Versionresolved

3/21/201-7

REL-13012-7

Metrics

The metrics whitelist stored in memory wasn't thread-safe.When quickly adding multiple unique APM or SUM bucketnames, a race condition could lead to locking, resulting in aCPU spike.

9.5 9.5.133.1-18

3/20/201-7

REL-34308

ProcessingProfile

Relativity Processing doesn't support Thai for OCR. Thisoption is available on the Processing Profile but isn't actu-ally supported.

9.2, 9.3,9.4, 9.5

9.5.133.1-18

3/17/201-7

REL-12823-6

Imaging Relativity misses columns when imaging wide tablesembedded in HTML documents.

9.3, 9.4,9.5

3/15/201-7

REL-12910-4


Due to the limitations of the Relativity script framework, werecommend running the Populate Parent ID to Child IDscript on productions with a maximum of 20,000-30,000documents. You can split up the data source of the pro-ductions if the script hasn't completed within the defaulttimeout of 20 minutes. Additionally, setting the Force Inclu-sion of Related Documents drop-down to Yes can causethe script to take significantly longer to complete.

9.5

3/15/201-7

REL-36365

ReviewerInterface

If the Data Grid port or service is down, long text viewer dis-plays blank page and doesn't provide any information. Thisissue occurs because the long text viewer pulls data fromData Grid.

9.3, 9.4,9.5

9.5.133.1-18

3/15/201-7

REL-12654-7

Infra-structure

Invariant stores may be skipped during upgrades due torace conditions between the Relativity Agents and DbUp-dater processes, when they run in parallel. As a work-around, rerun DbUpdater when encountering this issue.

9.4, 9.5 9.5.133.1-18

3/15/201-7

REL-12613-5

ProcessingSets

When compressed metadata is turned on, Relativity Pro-cessing intermittently populates the CreatedOn andLastSaved metadata fields on a .docx file from a containerwith the date that they are processed.

9.3, 9.4,9.5

3/15/201-7

REL-12613-3

ProcessingSets

When compressed metadata is turned off, Relativity Pro-cessing populates the CreatedOn and LastSaved metadatafields on a .docx file from a container with the date.

9.3, 9.4,9.5

3/15/201-7

REL-12609-9

ProcessingSets

When .doc or .docx files are processed on the workersusing Microsoft Office 2013, the Track Changes field isn’tpopulated. This issue occurs when the files are in Recom-mended Read Only Mode.

9.5

3/14/201-7

REL-12592-1

ProcessingSets

Relativity Processing may hang when postscript files areprocessed. 9.4, 9.5

3/14/201-7

REL-12580-8

ProcessingSets

When you run processing on certain PDF files with formfields, the information in the fields is intermittently excludedfrom the extracted text.

9.5


Dateadded


Ver-sionsaffecte-

d

Versionresolved

3/14/201-7

REL-12580-7

ImagingWhen you run native imaging on certain PDF files with formfields, the information in the form fields is intermittentlyexcluded.

9.5

3/14/201-7

REL-12913-7

Pro-ductions

The Production Manager and Branding Manager agentscan cause excessive memory usage by the Agent Managerservice. This issue causes errors in agent execution.

9.4, 9.5 9.5.69.85

3/13/201-7

REL-12416-3


An error occurs when you export production sets with theRelativity Desktop Client and select more than 30 items inthe Production Precedence list.

9.4, 9.5 9.5.342.116

3/13/201-7

REL-12740-4

ReviewerInterface

When you view an unsupported document file type in thedocument viewer, it displays an error message, but thismessage doesn't include next steps for working with thisissue. This issue occurs in both the HTML viewer and theolder ActiveX viewer.

9.4, 9.5 9.5.133.1-18

3/10/201-7

REL-32466

ReviewerInterface

An error occurs when you click Dock/undock documentviewer, return to the document list, and then click the doc-ument again. This issue occurs intermittently when workingwith MSG files.

9.3, 9.4,9.5

3/7/2017REL-12449-1

ProcessingSets

Relativity Processing uses Microsoft Excel to extract all datafrom CSV and DBF files when you set the Excel Text Extrac-tion Method to Native. Due to limitations of Excel outlined inExcel specifications and limits on the Microsoft website, aCSV or DBF file with these limitations may miss data inextracted text. For example, if a CSV file contains morethan 1,048,576 rows, the extracted text of these files won’tcontain text on row 1,048,577 and onward. These lim-itations also apply to native imaging. As a workaround forprocessing, you can set the Excel Text Extraction Method todtSearch for CSV or DBF files. As a workaround for ima-ging, you can use basic imaging as the method to imageCSV or DBF files.

9.3, 9.4,9.5

9.5.133.1-18

3/3/2017REL-12230-0

New UIFrame-work

A saved search returns an incorrect set of results, whenrelational items are included in it and additional filtering con-ditions which contradict the saved search criteria areapplied via the filter browser or Pivot. For example, youhave a saved search that pulls all documents with an exten-sion of .doc, and then include relational items that don'thave this extension. Those relational items shouldn't becounted in the number of documents, but they are counted.

9.3, 9.4,9.5 9.5.69.85

3/1/2017REL-12049-8

New UIFrame-work

The button for exiting the security preview window doesn'twork correctly in new UI framework. 9.5 9.5.89.76

2/27/201-REL- Mass Oper-Custom mass operations, long running, and cancelable 9.2, 9.3, 9.5.89.76

https://support.office.com/en-us/article/Excel-specifications-and-limits-1672b34d-7043-467e-8e27-269d656771c3#ID0EBABAAA=Excel_2016-2013


Dateadded


Ver-sionsaffecte-

d

Versionresolved

7 12329-3 ations

calls aren't releasing their resources when a call is com-plete. This issue leads to unrecoverable memory usage inRelativity, Relativity.Rest, and Service Host process. Itcauses the process to be cycled when the memory reachescritical levels, which then disrupts the services.

9.4, 9.5

2/23/201-7

REL-12648-8

ReviewerInterface

In some circumstances, the document viewer encountersan error that indicates the cache location file is used byanother process. You need to refresh the viewer in order toview the document.

9.4 9.4.496.3

2/22/201-7

REL-12593-2

Pro-ductions

When production runs don't have problems but the querytimeout values need to be increased, you need to make thisupdate by manually changing the config on every brandingagent server.

9.3, 9.4,9.5

2/22/201-7

REL-31622

SearchTermReports

Long complex terms may get truncated from a search termsummary report. This issue doesn't affect the actual searchterm results.

9.2, 9.3,9.4, 9.5

2/22/201-7

REL-12592-7

Pro-ductions

When you run a production with a large number of pages,the production may halt when applying bates numbers.

9.3, 9.4,9.5

9.5.196.102

2/22/201-7

REL-12592-9

Pro-ductions

When you try to cancel a production with Branding statusfrom the UI, the cancel operation doesn't immediately takeeffect. The cancel operation only occurs after the currentbranding batch is complete, which can take severalminutes.

9.3, 9.4,9.5

9.5.292.1-2

2/22/201-7

REL-12618-7

ReviewerInterface

When you view transcripts, it appears that information is cutoff in Viewer mode.

9.3, 9.4,9.5

2/22/201-7

REL-33279

ReviewerInterface

Accented characters aren't displayed accurately in theviewer when saved with ANSI encoding.

9.2, 9.3,9.4, 9.5

2/21/201-7

REL-36217

SearchTermReports

When a search terms report is run with the Report and Tagoption, and the terms entered contain syntax errors, the jobindicates that it completed successfully instead of com-pleted with errors.

9.3, 9.4 9.5.41.87

2/22/201-7

REL-12386-3

New UIFrame-work

The field called Extracted Text OR Full Text Field isn't cur-rently supported in the new UI framework. If you create asaved search including that field in the classic UI frame-work, and then tries to edit that search from the new UIframework, you receive an error and can't edit the search.

9.5 9.5.162.1-11

2/22/201-7

REL-12550-8

Mass Oper-ations

In some cases, the pop-up window for Mass Save as PDFmay fail to load due to a query timeout. If you experiencethis issue, contact Client Services.

9.4, 9.5 9.5.89.76

2/22/201-7

REL-12250-

New UIFrame- In the new UI framework, the file field links aren't working. 9.4, 9.5 9.5.89.76



Dateadded


Ver-sionsaffecte-

d

Versionresolved

9 work

2/22/201-7

REL-12418-2

New UIFrame-work

You can't click on Save & Search for a saved search thathas an apostrophe in the search term report name. 9.4, 9.5 9.5.89.76

2/22/201-7

REL-12183-9

New UIFrame-work

During the performance of multiple document mass editoperations, you receive a server error. 9.5 9.5.89.76

2/22/201-7

REL-12601-7

Per-formanceDashboard

The upgrade of the Performance Dashboard from 9.0.4.36to a later version fails with an error due to a resource fileconflict. To install the application successfully, remove allPerformance Dashboard agents and resource files prior toinstallation.

9.5 9.5.89.76

2/22/201-7

REL-10222-4

New UIFrame-work

In the new UI framework, IE appears to have a memoryleak.

9.2, 9.3,9.4, 9.5 9.5.69.85

2/22/201-7

REL-12111-8

New UIFrame-work

The editing of any field in a Pivot widget deletes the first fil-ter card. 9.5 9.5.69.85

2/22/201-7

REL-12188-8

New UIFrame-work

In the new UI framework, when you attempt to mass deletesearch term results, agents, Analytics indexes, andchoices, an error is thrown instead of deleting the items suc-cessfully.

9.5 9.5.69.85

2/22/201-7

REL-12111-9

New UIFrame-work

In the new UI framework, the item list can't handle fieldswith a single quotation and a backslash in their names. 9.5 9.5.69.85

2/22/201-7

REL-12321-4

New UIFrame-work

In the new UI framework, when you try to delete the searchterm results, an error is thrown instead of deleting the itemsuccessfully.

9.5 9.5.69.85

2/22/201-7

REL-12582-3

File Trans-fer App

The File Transfer App transfer report fails to populate prop-erly if there are other Relativity tabs open in the browser.Close all other Relativity tabs and refresh the transfer pagein order to see the transfer report.

9.5

2/22/201-7

REL-12499-9

New UIFrame-work

When returning to a saved search, you don't return to lastviewed document. 9.4, 9.5 9.5.69.85

2/22/201-7

REL-11721-3

New UIFrame-work

In the new UI framework, when creating a new folder, theuser must click Enter to save the folder name. This issuehas been resolved, so the user now can just click out of thefield and the folder name is saved.

9.2, 9.3,9.4 9.5.69.85

2/22/201-7

REL-12556-1

Metrics

If you initially convert a DateTime type to a string withoutspecifying a culture, and then later attempt to convert thatstring to a DateTime type while specifying a culture, theupdate causes access errors with Relativity.

9.4, 9.5 9.5.69.85


Dateadded


Ver-sionsaffecte-

d

Versionresolved

2/22/201-7

REL-12336-5

Imaging

The header is truncated in the image when you run a nativeimaging job on an email file with a large header, such asone with a long list of recipients. You can use basic imagingas a workaround.

9.4, 9.5 9.5.89.76

2/22/201-7

REL-12537-2

StructuredAnalytics

When a completed repeated content set has a comma ordouble quotation mark in its name, it generates a brokenView Repeated Content Filter Results link. This link is usedto display the repeated content results.

9.5 9.5.89.76

2/22/201-7

REL-12103-2

ProcessingSets

If a Microsoft Office program isn't the default program onthe worker, a pop-up window appears when processing orrunning a native imaging job on a file for the first time. Thisaction prevents the processing or native imaging job fromprogressing. To address this issue, log in to the worker toclose the pop-up window so the job can continue.

9.4, 9.5 9.5.69.85

2/22/201-7

REL-12509-2

ProcessingSets

When processing a ZIP archive that contain files with non-standard encoding, Relativity Processing is unable to detectthe proper encoding automatically. This issue results inincorrect file names.

8.2, 9.0,9.1, 9.2,9.3, 9.4,9.5

2/20/201-7

REL-35393

ReviewerInterface

When you save an image as a PDF, the resulting file isexpected to be slightly larger than the original document.However, it has a much larger size than expected in certainscenarios, such as when the original images are JPEGs orthe pages are being stamped.

9.3, 9.4,9.5 9.5.69.85

2/17/201-7

REL-28482

ReviewerInterface

Producing documents with text redactions that don't con-tains text causes the production to fail.

9.1, 9.2,9.3 9.4.224.2

2/16/201-7

REL-12260-7

AssistedReview(RAR)

In Relativity Assisted Review, when working with the StartRound or Finish Round pop-up window, any spawned hori-zontal scroll bars at the bottom of the window is partially cutoff.

9.5

2/22/201-7

REL-12330-0


If categorization fails on a large data set, retrying errors hasan increasing chance of failing again. This failure is due toleftover data from the initial attempt that wasn't properlycleaned up.

9.4 9.5.162.1-11

2/22/201-7

REL-12394-2


When you edit a Repeated Content Filter, there is anexposed Manage link on the page that allows the user toadd choices to a filter of this type. This field is locked so theuser can't actually add choices, and the link shouldn't be dis-played.

9.5 9.5.196.1-02

2/16/201-7

REL-12247-8

StructuredAnalytics

When server's locale is set to a number format differentthan that of English US such as German, the completedemail threading for a structured analytics set occasionallyfail to show a status in the view page, and to properly gen-erate an Email Threading Summary report.

9.5 9.5.89.76


Dateadded


Ver-sionsaffecte-

d

Versionresolved

2/16/201-7

REL-12524-6

StructuredAnalytics

When an email thread job for a structured analytics set isrunning, email threading results may be incorrect if the val-ues assigned to the document field designated for ParentDocument Id set in the Analytics Profile contains trailingwhitespace characters. These characters may be tabs andspaces.

9.5 9.5.162.1-11

2/16/201-7

REL-12536-8

StructuredAnalytics

When the list page for the new UI framework is enabled, anerror occurs when you navigate to the Repeated ContentFilter results from the link in its view page.

9.5 9.5.89.76

2/15/201-7

REL-12511-4


For CAAT 3.25.0, cluster visualization may display cachedcluster results for a temporary duration. This issue occurswhen visualizing a cluster that was used with the ReplaceExisting Cluster mode.

9.4, 9.5

2/15/201-7

REL-12507-5

Imaging In Invariant 4.4.398.14, emails are missing attachment listsin the header of their native image. 9.4 9.5.41.87

2/6/2017REL-11743-7

New UIFrame-work

The date search criteria has been updated to also factor intime. For existing searches in which time wasn't explicitlyset, the time defaults to 12:00 AM. This default value canadversely affect the search and produce under-inclusiveresults.

9.4 9.5.41.87

1/25/201-7

REL-12069-9

Sampling

In the classic UI framework, if a sample is set on the item listand a user switches between browser nodes, the sampleribbon is cleared. However, the sample results are stillapplied until the user switches nodes again.

8.2, 9.0,9.2, 9.3,9.4, 9.5

1/25/201-7

REL-12078-1


The Last population error text clears, before committing toRetry Errors on an Analytics Index that populates witherrors.

9.4, 9.5

1/25/201-7

REL-12075-2

OCR

You can't use OCR to write data to a Data Grid enabled fieldunless you perform the following workaround. To resolvethis issue, add the following instance setting for each agentserver that has an OCR Set Manager or an OCRWorkeragent on the server:

n Name : KeplerServicesUri

n Section: Relativity.Core

n Value : Enter the value from the Kepler-ServicesUriForAgents instance setting.

n MachineName: Enter the agent server name.

9.5 9.5.69.85

1/25/201-7

REL-12104-3

IntegrationPoints

When you create export job to a load file through Integ-ration Points, the Saved Search drop-down menu on thesecond step returns public and private searches, but it

9.5


Dateadded


Ver-sionsaffecte-

d

Versionresolved

should return only public searches. If you select a privatesearch, an integration point won’t pass validation when youattempt to save it.

1/20/201-7

REL-12057-0

Imaging Wide HTML files may occasionally be truncated whenimaged in Relativity.

9.2, 9.3,9.4, 9.5

1/20/201-7

REL-12090-8

New UIFrame-work

Securing the lowest ranked search index blocks the exe-cution of saved searches. 9.4, 9.5 9.5.162.1-

11

1/25/201-7

REL-11918-1

StructuredAnalytics

Running a Textual Near Duplicate job with 50+ similar largedocuments can cause Java to run out of memory andrestart. This action results in the set failing.

9.5 9.5.69.85

1/19/201-7

REL-12075-7

Envir-onmentAdmin-istration &Operations

The File Deletion Manager's connection may timeout andcause the agent to disable itself when working on long run-ning deletions.

9.4 9.5.41.87

1/17/201-7

REL-10486-5

New UIFrame-work

Individual terms from saved searches or index searches onthe document list aren't passed to the viewer as searchhighlights when using the new UI framework.

9.4 9.5.41.87

1/13/201-7

REL-29168

ProcessingSets

When DENIST is set to No on the Processing Profile, theoption isn't respected on processing error retry.

9.2, 9.3,9.4, 9.5

1/13/201-7

REL-33198 Errors

A user can't retry Processing Errors when any ProcessingProfile has the option *DeNIST* = Yes, and the NIST tableisn't populated. As a workaround, ensure the NIST table ispopulated.

9.3, 9.4,9.5

1/10/201-7

REL-11802-8

ReviewerInterface

The long text field selection in the Long Text viewer modeflips to the defaulted field on navigation via the relationalpane.

9.3, 9.4

1/10/201-7

REL-11826-9

StructuredAnalytics

Misleading information appears in the Structured AnalyticsSet layout tooltip in the Repeated Content section. The abil-ity to setMinimumproductwas removed from the layout.

8.2, 9.4

1/10/201-7

REL-11501-3


The Analytics Index field and choices are copied over to thenew workspace, but the fields where those choices aretracked on the [ContentAnalystIndex] table are explicitly nullon the copy. This situation leads to duplicate choices whenthese indexes are built in the new workspace. We will beaddressing this issue in the work transitioning AnalyticsIndexes to RDOs in the near future. In the meantime, usethe workarounds suggested here. Don't use analyticsindexes copied from template workspaces. Instead, createnew ones. Delete the extra choices. You may need toenable choice deletion on the LockChoices for Analytics

9.4 9.5.196.1-02


Dateadded


Ver-sionsaffecte-

d

Versionresolved

Index on Document object rule on Analytics Core applic-ation in a workspace.

1/9/2017REL-11436-7


In cluster visualization, the cluster circle sizes can only becompared accurately at the highest depth cluster level,which is at the leaf cluster nodes.

9.4

1/3/2017REL-11848-5

Review

In the new UI framework, if filters are applied when securinga document folder (that is after closing permission pop-upwindow), the document tab may display content from thepreviously visited tab instead of document list.

9.4 9.5.41.87

12/21/20-16

REL-11819-8

AllProducts

Creating and updating fields doesn't respect the LongRun-ningQueryTimeout instance setting. Instead, the defaulttimeout of 30 seconds is used or the connect timeout valuein the connection string of the kCura.config section is used.

9.4 9.5.41.87

12/21/20-16

REL-36582

NewUIFrame-work

In the new UI framework, when the user secures the doc-ument folder by closing the permission pop-up window, thedocument tab may display content from the previously vis-ited tab instead of document list.

9.4 9.4.321.2

12/21/20-16

REL-11776-5

Data Trans-fer

The scheduler incorrectly validates midnight military time(12:00-12:59 AM). When the midnight time is provided inthe 24 hour format (00:00 - 00:59), the next job is alwaysscheduled at 12:00-12:59 PM and validation messagedoesn't appear.

9.4 9.5.41.87

12/21/20-16

REL-11740-5

ReviewIn the new UI any field that contains a number is giving anerror in the view, but in the classic UI field it is fine. A work-around is to add a letter to the name of the field.

9.4 9.5.41.87

12/21/20-16

REL-11465-5

Review The Set Extracted Text Size mass action choice wraps asingle letter instead of a whole word. 9.4 9.4.398.6-

2

12/21/20-16

REL-11791-5

Review

Document viewer may be slow to load particular doc-uments, or it may not load them at all. The loading time forthe specific documents depends on the system resourcesavailable. In general, if a document is associated with a pro-duction that is very large, this issue may occur.

9.3, 9.4,9.5 9.5.41.87

12/21/20-16

REL-11053-2

Analytics

The Assisted Review project can be deleted with a massaction even when the user doesn't have delete per-missions. This action doesn't delete the project, but the pro-ject is in a state that makes recovery problematic.

9.4, 9.5

12/21/20-16

REL-11436-6

AnalyticsWhen a user attempts to select a word for Keyword Expan-sion that is part of an active Persistent Highlight Set, theoption for Keyword Expansion for that word is unavailable.

9.4

12/21/20-16

REL-11204-0

Analytics In some cases, an Assisted Review round displays errorinformation even after the error has been resolved. 9.4


Dateadded


Ver-sionsaffecte-

d

Versionresolved

12/21/20-16

REL-10938-1

Analytics

For an Analytics index, all the times appearing in the Buildand Usage Information section and the Show Index Stat-istics pop-up window should display the local time zone ofthe user rather than the server's time zone.

9.4, 9.5 9.5.196.1-02

12/21/20-16

REL-10762-7

AnalyticsThe Initial Build Date field on an Analytics index shows thedate of the most recent build rather then the date of the ini-tial index build.

9.2,9.3,9.4

9.5.196.1-02

12/21/20-16

REL-11759-5

AnalyticsAfter the Documents to Categorize search is changed on aCategorization Set, subsequent runs to categorize new doc-uments cause previous results to be cleared.

9.4 9.5.219.3-0

12/21/20-16

REL-11746-8

AnalyticsWhen an Analytics index is populated with the with auto-mated build options selected, the section of the page thatdisplays the progress bar may show an error.

9.3, 9.4

12/21/20-16

REL-11579-0

Review

The Conversion API loses its ability to log Relativity errorsseveral hours after start up. When document conversionfails, the Document Viewer displays an error page saying:"Cache Entry location is unreachable or does not exist."Instead, it should display a message with a link to the cor-rect error in the Errors tab.

9.4 9.4.398.6-2

12/21/20-16

REL-33612

DeveloperPlatform

Users sporadically can't save their layout changes afterlaunching the standalone viewer more than once. 9.3 9.5.41.87

12/21/20-16

REL-33990 Review

If you open the viewer in the normal docked state, make afew coding changes, undock the viewer to pop out, andthen click Save, the updates aren't saved. Instead, the cod-ing reverts back to original values.

9.3 9.5.41.87

12/21/20-16

REL-98785 Review

In certain circumstances, documents that fail during brand-ing due to File Not Found error indicate that the productionwas successful. However, the production didn't complete.

9.3 9.4.378.2-1

12/21/20-16

REL-11603-6

ProcessingBecause the login window for the Relativity Processing Con-sole is a web browser, the Delete key function is disabled. 9.4

12/21/20-16

REL-11717-3

AnalyticsDuring export, documents that contain extracted textgreater than 30 MB result in a Set Level error, whenincluded in a Structured Analytics Set job.

9.4 9.5.41.87

12/21/20-16

REL-36218 Review Sub-folders under Summary reports won't expand. 9.1, 9.2,

9.3 9.4.224.2

12/21/20-16

REL-11687-2

Data Trans-fer

When an integration point is scheduled to run monthly, NextScheduled Runtime is calculated incorrectly. For the day ofweek option (that is Monday, Tuesday, Wednesday,Thursday, Friday, Saturday and Sunday), the integrationpoint is always scheduled for the last day of next month. Asa workaround for the monthly frequency, use the weekly fre-quency with the Reoccur option set to every 4 weeks.

9.4 9.5.41.87


Dateadded


Ver-sionsaffecte-

d

Versionresolved

12/21/20-16

REL-11637-8

Processing

For some records or record types, four fields are affectedby changing Invariant workers local time settings. Thesefields are Date Last Modified, Last Accessed Date/Time,Primary Date and Sort date. This issue doesn't occur for allfiles.

9.4

12/21/20-16

REL-11420-7

Review

The coding panel is undocked and a user makes changes.The user redocks and then saves the changes in Chrome.The system indicates to the user the save occurred, but thechanges won't saved.

9.3, 9.4 9.5.41.87

12/21/20-16

REL-34707


Dashboards with cluster visualization widgets createdbefore Relativity 9.3.389.9 render the circle pack off center.This issue occurs if you load a dashboard in a browser win-dow that has a different size than when the widget wassaved. To resolve this issue, resave the affected dash-board.

9.3 9.3.389.9

12/21/20-16

REL-11708-1

Review

The NewRelativity Script button should be hidden whenAllowAddOrEditScripts instance setting is false. The but-ton's functionality is restricted based on this instance set-ting.

9.4 9.5.41.87

12/21/20-16

REL-11725-7

Processing

When the Create and Map Field Catalog application isinstalled, the Author field is created with a character limit of50. Any Author data exceeding this amount results in anerror.

9.4 9.4.398.6-2

12/21/20-16


Extracted text from Microsoft Project files format differentlydepending on whether Microsoft 2010 or Microsoft 2013 isinstalled on the worker.

9.3, 9.4

12/21/20-16

REL-10161-1

ProcessingRelativity Processing excludes chart titles and axis labels inextracted text from Excel files created in Excel 2007 andabove, which is then saved as an Excel 97-2003 Workbook.

9.0, 9.1,9.2, 9.3,9.4

12/21/20-16


Relativity Processing doesn't disable Outlook add-ins dur-ing installation. This behavior potentially causes per-formance issues or Outlook failures. As a workaround,manually disable the add-ins.

9.3, 9.4

12/21/20-16

REL-11537-8

Envir-onmentAdmin-istration &Operations

The Billing Statistics - Application script won't run even withthe proper inputs. As a temporary workaround, update the'UsagePeriodYear' to 'UsagePeriodYearParam' and the'UsagePeriodMonth' to 'UsagePeriodMonthParam'. Runthe query in the SQL Server Management Studio. If youneed additional help or a new temporary script, contact Cli-ent Services.

9.4, 9.4 9.4.398.6-2

12/21/20-16

REL-11564-2

ProcessingIf an email with an HTML body has header tags that aren'tlowercase, the HTML may become malformed. This issueaffects the extracted text and native image in unexpected

9.4 9.4.398.6-2




Dateadded


Ver-sionsaffecte-

d

Versionresolved

ways. For example, an extra angled bracket (<) may be vis-ible in the message body.

11/30/20-16

REL-11555-2

ECA andInvest-igation

ECAPushed to Review widget lists all types of IntegrationPoints including Import and Export, such as LDAP, FTP,and Load File. As a workaround, users should ignore rowsdisplaying the workspace name that is the same as ECAdashboard workspace.

9.4 9.4.398.6-2

11/30/20-16

REL-11513-7


The ECADashboard Promote drop-down menu lists allIntegration Point jobs of an Export type, such as the des-tination workspace and load file. The wrong confirmationmessage appears when the Load File Integration Point isselected. Currently, the message incorrectly says: ”Pro-mote to Review This job will be promoted to a destinationworkspace. Are you sure?" However, the correct messageshould say: "Promote to Review This job will be promoted toa load file. Are you sure?"

9.4 9.4.398.6-2

11/30/20-16

REL-29791 Review

When a user attempts to cancel a document folder deletion,the deletion of the child documents under the folder won'tbe canceled. The documents under the folder are deleted.

9.3, 9.4 9.4.378.2-1

11/30/20-16

REL-11506-0

Review

In the new UI framework, a non-admin user is able to viewresults of a saved search with secured fielded conditions ifaccessed via the Structured Analytics Set or Search TermsReport tab. However, the user won't be able to see the fieldconditions, which are secured. Additionally, the search res-ults displayed contains all documents in the workspace thatthe user has access to, rather than the actual results of thesearch. Documents, which are secured from the user viadocument-level or folder security, aren't displayed.

9.4 9.5.41.87

11/30/20-16

REL-28666

Infra-structure

Invariant worker will crash when attempting to extract textor image an Excel file with a hidden sheet containing a pivottable with no filter.

9.3, 9.4 9.4.361.1

11/30/20-16

REL-11474-6

ProcessingWhen processing Excel files with hidden data from con-tainer files, Invariant workers become inactive or crash. 9.4 9.4.378.2-

1

11/30/20-16

REL-11238-1

MarkupSets

In the HTML5 Viewer, an incorrect markup set is appliedwhen redactions are drawn. When users change theirmarkup sets in the review tool, and then open the pro-duction viewer for the first time in that session, they enter anbug state. While in the bug state, they may think that theyare redacting one markup set, but they are actually redact-ing another. Closing the browser or changing the markupset resolves the issue.

9.0, 9.1,9.2, 9.3,9.4

9.4.378.2-1

11/30/20-REL- Processing If two or more MBOX or DBX files with the same file name 9.4 9.4.378.2-


Dateadded


Ver-sionsaffecte-

d

Versionresolved

16 11198-4

are processed in the same workspace, the metadata,extracted text, natives, and deduplication of their respectiveemails and attachments will be incorrect.

1

11/30/20-16

REL-11161-4

Analytics

Users not mapped during ARM import will be unable to editor create new Analytics indexes. As a workaround, use oneof the default admin user accounts to access and build theindex.

9.4.346.-43 9.4.361.1

11/30/20-16

REL-11176-7

New UIFrame-work

It's not possible to user the multi-list column filters withsaved searches on RDO pages. This affects Search termreports, Persistent lists, Structured analytics sets, andTransform sets. You also are not able to filter columns byAnalytics Index on the Assisted Review tab.

9.4 9.4.378.2-1

11/30/20-16

REL-34041

UI Frame-work

If a saved search has an Index search condition within itand an additional condition is set and run from the searchpanel, the Rank column is empty.

9.4 9.4.398.6-2

11/30/20-16

REL-10490-8

ReviewerInterface

The Conversion Agent sometimes sits at 100%CPU usageindefinitely until the kCura Agent Manager service is manu-ally restarted.

9.4

11/30/20-16

REL-11095-0

ServiceHost

KeplerServicesURI and KeplerServicesUriForAgentsinstance settings are pulling the value for EnforceHttps fromthe Relativity.core section of the Instance setting table.However, the EnforceHttps instance setting is located in theRelativity.Authentication section, which causes the value todefault to 'Warn'. As a workaround, add a duplicateinstance setting called EnforceHttps to the Relativity.Coresection of Instance setting table, and update it with therequired value.

9.4 9.5.89.76

11/30/20-16

REL-11136-2

ServiceHost

If you upgraded to Relativity 9.4.346.43 from an earlier ver-sion of 9.4, you will see an incorrect description of the Enfor-ceHttps instance setting. In the October update, we madeEnforceHttps a tristate value instead of True/False. All exist-ing EnforceHttps values will have the old description, whileall new installations and upgrades from versions 9.3 andprior will have the correct description. For the correctdescription, see Instance Setting - EnforceHttps.

9.4, 9.5 9.5.89.76

11/15/20-16

REL-11072-2

Data Grid

The File Deletion Service displays an error when the ser-vice host starts. To resolve this, modify the Relativ-ity.Core.RestUriForCAAT instance setting value to a validFQDN. Avoid using localhost value. Example: https://my.-domain.name/Relativity.Rest/API/

9.4 9.4.378.2-1

11/15/20-16

REL-11064-9

ProcessingWhen imaging password-protected Microsoft Office (2007or higher) files in Relativity, the first file—with a correct pass-word associated—will image correctly, but every sub-

9.3.418.-9, 9.4 9.4.361.1


Dateadded


Ver-sionsaffecte-

d

Versionresolved

sequent password-protected file of that same file type,regardless if the password is correct or not, will obtain theimages from the first password protected documented suc-cessfully imaged. This defect will occur during imagingregardless of how files are ingested into Relativity—impor-ted through the RDC or processed in Relativity—and willpersist across imaging sets within the same workspace.

11/15/20-16

REL-11021-9


When running on older versions of IIS, SignalRmay exhibitperformance issues, including slow responses and con-nection failures as it falls back to other supported con-nection protocols. To resolve this issue, disable “Dynamiccontent compression” in the “Compression” section of IISfor Relativity.REST, or add the following entry “<urlCom-pression doDynamicCompression="false" />” within the“system.webServer” section of the Relativity.REST web.-config file. This change will improve SignalR performanceon older versions of IIS.

9.4 9.4.378.2-1

11/15/20-16

REL-10874-7

ImagingWhen an Excel file has hidden workbooks, Relativity Pro-cessing won't populate the metadata field called "Has Hid-den Data."

9.0, 9.2,9.3, 9.4

11/15/20-16

REL-10803-6


For population of Analytics Index, removal of default stopwords is ignored.

9.2, 9.3,9.4 9.5.89.76

11/15/20-16

REL-10772-6

UI Frame-work

An empty condition is added to the search browser and theselected dates not filtered when date / time items are selec-ted in a Pivot chart on your Dashboard.

9.4 9.4.378.2-1

11/15/20-16

REL-10362-7

UI Frame-work

Adding a condition for the choice field with many choicesperforms slowly in the new UI. The add will succeed, butcan take a long time depending on howmany choices areselected.

9.4 9.4.378.2-1

1/25/201-7

REL-36878

NewUIFrame-work

Currently, the new UI framework doesn't support the ShowCurrent Path icon. The user must leverage the Classic UI toretrieve this information.

9.3, 9.4 9.5.41.87

11/15/20-16

REL-10962-1

ProcessingPre-2007 read-only Word documents generate a PasswordProtected error. 9.4 9.4.378.2-

1

11/15/20-16

REL-10514-8

UI Frame-work

Australian time and date formats are not yet supported.U.S. formats are displayed instead. 9.3, 9.4 9.4.398.6-

2

11/15/20-16

REL-10954-4

StructuredAnalytics

Structured Analytics Sets running Email Threading maytimeout during the Export phase if the Group ID field of theassociate Analytics Profile is set. This occurs during a pro-cess that prepares the email attachment metadata for

9.4 9.4.378.2-1


Dateadded


Ver-sionsaffecte-

d

Versionresolved

ingestion into the CAAT engine.

11/15/20-16

REL-10744-9

UI Frame-work

When using the search panel in the new UI framework, ifyou use saved searches that have search providers set asconditions (index conditions) the last search entered is setas an extra AND condition. This causes results to be limitedto items in that saved search. This issue affects index savedsearches that are linked with the AND and OR operators,but only affects the results of saved searches that are linkedwith the OR operator.

9.3, 9.4 9.4.361.1

11/15/20-16

REL-11026-3

StructuredAnalytics

Documents that the Analytics Engine considers empty dur-ing Textual Near Duplicate identification are not beingplaced in the same Textual Near Duplicate Group.

9.4, 9.5 9.5.41.87

11/15/20-16

REL-11054-1


When users perform a fresh installation of the ECA andInvestigations application, which contains the default ECAprocessing profile, the new Excel text extraction methodfield is set to NULL and causes a processing job to fail imme-diately. The workaround is to edit the profile and selectsomething for the excel text extraction option.

9.4 9.4.361.1

11/15/20-16

REL-10221-7

ProcessingEML files with a carriage return (CR) line ending won't havecertain metadata extracted. 9.3, 9.4 9.4.378.2-1

11/15/20-16

REL-10221-2

Security Non system admin users cannot view certain widgets on theECAHome Dashboard. 9.4 9.4.284.1

11/15/20-16

REL-10263-6

Clusterbrowser

When using the classic UI, an error is displayed when youclick on the Cluster browser icon. As a workaround, use thenew UI framework.

9.4 9.4.321.2

2/22/201-7

REL-11163-6

ImagingWhen a native imaging job is run on emails with RTF-encap-sulated HTML, the embedded images won't be imaged.Basic imaging can be used as a workaround.

9.3, 9.4,9.5 9.5.69.85

1/25/201-7

REL-11192-3

Infra-structure

When discovery errors are retried, the Processing Set Man-ager may experience intermittent agent deadlock.

9.2, 9.3,9.4 9.5.41.87

10/4/201-6

REL-20543 Imaging

Under certain circumstances, Relativity cannot properlyimage email documents with colored background and whitetext in the message body.

9.0, 9.2,9.3, 9.4

9.4.398.6-2

8/15/201-6

REL-25992

ReviewerInterface

When using the HTML viewer, there are black boxesappearing that are not part of the native file (PDF). Issue isnot present in the ActiveX viewer.

9.0, 9.2,9.3, 9.4

8/15/201-6

REL-26832 Imaging Native imaging failing on large sets of documents (>65K)

when using an EMCSAN.9.1, 9.2,9.3, 9.4

8/15/201-6

REL-28086

Infra-structure

To upgrade Invariant you must make the worker share per-missions (e.g., \\invariant-worker\InvariantNetworkShare)

9.2, 9.3,9.4 9.4.361.1


Dateadded


Ver-sionsaffecte-

d

Versionresolved

accessible to everyone for read / write access. Once theupgrade is complete, you may limit these permissions.

8/15/201-6

REL-28482

ReviewerInterface Text redactions with no text cause production errors. 9.1, 9.2,

9.3, 9.4 9.4.224.2

8/15/201-6

REL-28816

ProcessingSets

When processing duplicate documents that contain textextraction errors, Relativity Processing generates a textextraction error on the first document that it discovers. Thisissue occurs regardless of which duplicate document wasactually published in the workspace.

9.1, 9.2,9.3, 9.4 9.5.69.85

8/15/201-6

REL-29866

ReviewerInterface

Out of focus image while loading in the Viewer (and issueswith redaction). Workaround: Zoom in on the image and itbecomes clear, zoom out and the original size is also nowclear. If the pages are redacted, the redaction will not loaduntil the image is zoomed in and then out again.

9.1, 9.2,9.3, 9.4

8/15/201-6

REL-10755-6

ProcessingWhen attempting to add domains to Inventory filters, anerror occurs. 9.4 9.4.343.6-

5

8/15/201-6

DAN1-77 Binders Binders Web access using Active Directory integration does

not work correctly with Chrome.

9.0, 9.1,9.2, 9.3,9.4

9.4.284.1

8/15/201-6

DAV0-56 Binders

Annotations do not show up in the Binder Annotations listuntil sync happens, which a user can initiate by clicking theSync button.

9.3, 9.4

8/15/201-6

DAU6-72

UI Frame-work

Multi-object and single object conditions in the new UI donot contain the following operators: - is like - is not like - isgreater than - is less than

9.4 9.4.284.1

8/15/201-6

DAV2-96

UI Frame-work

Conditions for the Folder Name field in the new UI are rep-resented by a text field instead of a folder picker tree view. 9.4 9.3.418.9

8/15/201-6

DAV3-48

UI Frame-work

When using Save as Search in the new UI, if the view beingused contains conditions for the System Created By or Sys-tem Last Modified By fields, the conditions within the modalwill show an ArtifactID instead of the user name.

9.4 9.3.418.9

8/15/201-6

DAW0-68

UI Frame-work

When using a view with a selected Group Definition field inthe new UI, vertical lines will not appear between columns ifthe Grid Style Toggle is on.

9.4 9.4.254.2

8/15/201-6

DAW1-95

UI Frame-work

When overwriting security for a saved search in the new UI,the search will temporarily disappear from the browser. Itwill appear after reloading the page.

9.4

8/15/201-6

DAV2-97

UI Frame-work

When running a Search (not Save & Search) with a con-dition set for Folder Name, the search will appear to beexecuting, but will never complete.

9.4 9.3.418.9

8/15/201-6

DAV2-61

RelativityLoad

Relativity user load balancing doesn't work for clients usingTLS 1.2.

9.2, 9.3,9.4 9.4.284.1


Dateadded


Ver-sionsaffecte-

d

Versionresolved

Dateadded


Ver-sionsaffecte-

d

Versionresolved

Balancing

8/15/201-6

DAY7-34 Production

Production application schema has RelativityImageCount >OpenToAssociations set to True. This setting should be setto False.

9.3, 9.4 9.4.224.2

8/15/201-6

DAY4-60

ProcessingInvariant -TextExtraction

When processing a Powerpoint file, the inline/hidden com-ments do not appear in extracted text.

8.2, 9.0,9.1, 9.2,9.3, 9.4

9.4.254.2

8/15/201-6 DAY6-

97

ProcessingInvariant -Publish(Export)

Files processed in 9.3 have Sort Date/Time field populatedwith date and time. Same files processed in 9.4 have date,but the time is all midnight.

9.4 9.4.254.2

8/15/201-6

DAU0-95

ProcessingRelativity -ProcessingSet

Unable to load processing sets and cannot add datasources in certain scenarios. 9.4 9.4.284.1

8/15/201-6

DAY6-35 /REL-36560

RelativityEventHandlerExpress

The Action column on the Relativity Event Handler Expresstab displays incorrectly in the New UI. As a workaround, youcan switch to the Classic UI.

9.4

8/15/201-6

REL-98689

ResourcePools

If you have multiple source locations or dtSearchFileLoca-tions selected at the same time and try adding them at onceto your resource pool, it will fail. You must add them indi-vidually.

9.4 9.4.284.1

8/15/201-6

REL-30218

ReviewerInterface

When using Chrome and trying to download a native, if thatfile name has a comma in it, the native file won't download.As a workaround, you can use Internet Explorer with boththe ActiveX and HTML viewer.

9.2, 9.3,9.4

9.5.162.1-11

8/15/201-6

REL-28292 Searching When searching on the Folder Name field using the 'IS' con-

dition, an error will be displayed if any text is entered.9.1, 9.2,9.3, 9.4

8/15/201-6

REL-10152-0

Security

Tenant user fails to log in to Relativity with the followingexception: "An unhandled exception occurred: Relativ-ity.Core.Exception.Permission: You do not have permissionto view this item (ArtifactID=1028159)." As a workaround,the Everyone group of the tenant must be assigned viewpermissions to the Federated Instance and Object Typeobjects.

9.4 9.4.321.2


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