reimbursement accounts - tri-adreimbursement accounts participant portal and mobile application...
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R E I M B U R S E M E N T A C C O U N T S
P A R T I C I P A N T P O R T A L A N D M O B I L E A P P L I C A T I O N
Managing your healthcare finances is easy with the Mercer Marketplace participant portal.
The Mercer Marketplace participant portal provides you with powerful self-service account access, plus educational and support tools
that put you in the driver’s seat with your healthcare finances.
Features:
Full account details at your fingertips — Intuitive online access to plan details, account balances and transaction history
Self-service convenience — 24/7 access to your accounts to check balances, submit claims and receipt documentation, set up Direct
Deposit and manage investments
Comprehensive support tools — Educational and interactive tools to help you make the most of your benefits throughout the plan year
Communication when you need it — Manage your preferences with access to numerous alerts to keep you connected to your account
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3 If you are a first time user you will
need to register and create your
secure Username and Password.
Click here for help if you forget your Username or Password.
Once you have registered, sign
into your account here.
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C O N T A C T I N F O R M A T I O N
The information contained herein is considered to be general in nature. In the event that anything on
this flyer differs from the information contained in your company’s plan provisions as set forth in the
Summary Plan Description and/or Plan document, those documents shall prevail.
Mercer Marketplace Participant Services representatives are available
Monday through Friday 8 am to 9 pm ET.
Phone: (866) 268-0142
Fax: (844) 791-8319
Web: www.yourflexbenefits.mercermarketplace365.com
Revision Date 08/19
Your healthcare finances are at your fingertips with the “Your Flex Benefits” mobile app.
“Your Flex Benefits” mobile app provides ultimate convenience and 24/7 access directly from your tablet or mobile device.
Features:
Access accounts — 24/7 access to check balances, view transaction history, and more
Manage claims — Submit new claims, upload receipts and check claim status
Track and manage expenses — Track submitted claims and direct provider reimbursements
Manage your Benefits Card — View Benefits Card details, access your PIN, and initiate Benefits Card replacement for lost or stolen
Benefits Cards
Receive alerts — View important account messages
Ask Emma — Voice-activated assistant in the “Your Flex Benefits” mobile app that can help you obtain information about your
benefit accounts