reimagine business productivity nextgen project portfolio ... · multiple planning & delivery...
TRANSCRIPT
Digital Productivity Solutions Built
for the Microsoft Cloud
NextGen Project Portfolio ManagementWhy You Can’t Afford to Miss This Wave
Reimagine Business Productivity
Tad [email protected] (m)
The RISEof Technology
- The Pace of Change
- The Inevitable
Impact
Executives
PMOs
Software Development
Support
change
Slow paced
business environment. Plan ahead and
make adjustments as needed.
Unpredictable
business environment. Constantly
planning for change.
Change is the New Normal
PMO Evolution – Lessons Learned
• Process-driven doesn’t mean as much anymore
• Delivering the project isn’t enough
• Resource capacity ALWAYS matters
• Dependencies are part of your constraints
• Troubled projects require immediate attention
• Speak the language of the business - always
• Software alone isn’t enough
The Future Is Coming Quickly
• “Program and portfolio managers
must learn to share their roles
with smart machines.”
Skills Needed To Stay Relevant and Harness Technology
“The first change for PPM
professionals may be to change
themselves,” said Ms. Kopcho.
“They should think of their future
not in today’s terms, but in terms of
job titles that may not yet exist,
such as chief
strategy/transformation office, or a
head of strategic change
management.”
Era of Smart Machines
A smart machine never forgets, it forages for relevant data, updates information and statuses without being asked, predicts potential variance from plans and expectations, and offers data-led actions and recommendations.
The human project manager will compliment this digital workhorse with their intuition, understanding of how to motivate teams and political savvy in shepherding other humans toward completing tasks and projects
PPM Trends for 2018 – 2020
• The Move to the Cloud accelerated – Digital PMOs
• The Rise of Agile
• More New Product Development / Innovation
• Connected Systems
• Visualizing Data
• AI and Predictive Analytics
DIGITAL PMOS
Portfolio Management
Schedule & Task Management
Financial Management
Team Collaboration
Technology has become a highly
complex landscape of features
and functionality vs. a means of
empowering human creativity,
innovation and intelligence.
Stay focused…
Go
ve
rna
nce
& S
tan
da
rdiz
ati
on
PMO Capability “Musts”
• Agility
• Scalability
• Lower Cost of Ownership
• Governance and Control
• Momentum – Take Action!
• Focus on Delivering Value
• Strengthen Collaboration
• Flexibility & Mobility
• Apps – ever expanding capability
• Competitive Advantage
Digital PMO – Benefits
THE RISE OF AGILE
Organizations practicing agile in 2016
Agile Project Management - Adoption On the Rise
From the State of Agile™ 11th annual report. www.stateofagile.com. All rights reserved © 2017.
94%Practice Agile
2011 80%
2012 83%
2013 88%
GovernanceVisibility, Insight, Alignment & Control
AgilityInnovation, Time to Market & Responsive
How To Find The Right Balance
Multiple Planning & Delivery Modes
1 2
PPM AgileMarathon Runner
Longer Cycle Times
Waterfall, V-Model, etc
Sprinter
Shorter Cycle Times
Agile, Lean, Kanban, etc.
In early 2015, Gartner introduced the term Bimodal IT:
“the practice of managing two separate, coherent modes of IT delivery, one
focused on stability and the other on agility.”
Unified PPM & Agile Solution
Teams
Programs
Portfolios Portfolio 1
Program 1
Traditional
Project
Program 2
Agile
Project
Program 3
Traditional
Project
Agile
Project
The New Hybrid Project Management World
Agile PPM Solution
Enables a 360 view of investment
progress
Builds trust and transparency
Let’s teams work in their tool of
choice
Investment Approval
Program &
Portfolio
Management
Financial &
Capacity
Planning
Waterfall Scheduling Agile Planning
Agile PPM Solution
Enables a 360 view of investment
progress
Builds trust and transparency
Let’s teams work in their tool of
choice
Investment Approval
Program &
Portfolio
Management
Financial &
Capacity
Planning
Waterfall Scheduling Agile Planning
Centralized Reporting
(traditional)
Hybrid Dashboards
(multiple sources)
Personalization (the new trend)
Reporting on all Projects
Personalized Reports
Hybrid Agile PPM Dashboards
MORE NEW PRODUCT DEVELOPMENT
• Increasing speed of innovation and change is breeding more and more NPD
• These efforts represent projects that involve many dimensions, and can incorporate agile, lean and other rapid, iterative approaches
• Separate NPD tools are often in use, and are its own silo of information
• NPD is the lifeblood of many organizations, and these efforts need to be incorporated into a holistic project portfolio
• Faster Time to Market – Faster Time to Value
More New
Product
Development
Supports Modern PM Methodologies
Bimodal IT:
“the practice of managing two separate,
coherent modes of IT delivery, one focused
on stability and the other on agility.
Mode 1: is traditional and sequential,
emphasizing safety and accuracy.
Mode 2: is exploratory and nonlinear,
emphasizing agility and speed.”[1]
Scaled Agile Framework (SAFe):
SAFe is a knowledge base of successful
patterns for enterprise Lean-Agile work
Organize around value
• Identify and organize around Value Streams
– Long-lived series of steps an Enterprise uses to provide continuous flow of value to the Customer
• Communicate strategy with Strategic Themes
• Empower decision makers with Lean-Agile Budgeting
• Provide visibility and governance to cross-cutting initiatives
• Guide common technology decisions with enterprise architecture
Enabler
Epic
Program Portfolio
Management
Enterprise
Strategic
Themes
Kanban
Backlog
Build value with Agile Release Trains
• Apply cadence and synchronization
• Communicate with Vision and Roadmap
• Manage the flow of work
• Apply objective Milestones to measure progress
CONNECTED SYSTEMS
• As businesses become more global, they need
better stakeholder communications. Fortunately,
modern PPM software has adapted to allow people
to access documents, data and reports from
multiple devices in multiple locations.
• Connected PPM Software will also enable you to
update data in real-time, ending the need to send
endless email attachments of the same document.
Providing one-source of truth
• Variety of methodologies and work types breed the
use of multiple systems and spreadsheets, and they
need to work better together
Connected
Software
Disconnected Systems & Processes
ServiceManagement
IncidentsProblemsChanges
• Work is managed by parallel processes
• Multiple entry points of work that is associated
• Departmental silos enforcing their own processes and priority
ProjectManagement
TasksIssues
Changes
Actions
ApplicationManagement
EpicsFeatures
User Stories
DefectsTasks
Key Challenges per Role
• Don’t have visibility into dev. schedules
• Can’t react quickly to changes
• Don’t understand dev. issues
• Resources are distributed
• Need different tools for planning
• No automation for approving/rejecting changes
• No visibility into issues
• PPM tools designed for plan & implement structure
• Development tools are needed for SW projects• Planning is different for each team
• People are disconnected between planning & execution
Disconnect
• No visibility into strategic alignment
• No visibility into value realization
• Don’t have the right information for making decisions
• No visibility into product roadmaps
• No visibility into customer projects
With Project Connect, its easy to connect the information you care about in one place and make faster, better informed decisions
Software Development
Project Portfolio
Management
Professional Services
FinancialManagement
Work Management
Service Management
Project
Connect
Unified Portfolio, Project & Work Management
Co nfigurableB u siness Rules & Workflow
B u ilt inAle rts & Notifications
P r ivate Cloud Connector
Unified Collaboration & Communication
VISUALIZING DATA &
PROJECT INTELLIGENCE
Everyone
3rd waveEnd user BI
The Evolution of Reporting• Today, BI extends to everyone
Analyst to end user
2ndwaveSelf-service BI
IT to end user
1st waveTechnical BI
A new generation of Business IntelligenceTurning data into business insights is challenging
• Common BI challenges include…
Multiple data sources Data residing in SaaS solutions, and other external locations, is difficult to access and refresh securely
End-to-end viewData often resides in disparate locations, making it difficult to see a complete picture of your business
Right data for the right users at the right time
Different roles have different needs, and business users need the latest operational data
What if … Instead of viewing your data like this ?
Which is often like viewing your data like this !
You could view your data like this … “actionable insights”
Predict and forecast like this…
You could share your data like this…
You could be alerted on data like this …
Getting reports is as easy as just asking a question…
COLLABORATION & MOBILITY
And on the go with any devices…
ARTIFICIAL INTELLIGENCE
• System that can perform the day-to-day functions in projects without requiring human input
• Not only automate simple tasks, but also develop an understanding of key project performance
• Use this understanding to uncover insights, perform more complex tasks, make recommendations, and make decisions; sometimes in ways people just can’t do today
• Ultimately, an AI system will save you time while improving outcomes for your projects and team
What is project
management
AI?
• Maturing machine learning, along with more complex
algorithms will be a powerful combination.
• Within the next five years, we will see computers
undertaking the following project management functions:
– Bots: Reminders, Queries for Update, Next step
guidance
– Analyzing risks
– Developing project schedules, timelines, and budgets
– Assigning tasks to the appropriate resources
– Documenting project progress
– Assessing project outcomes
Machines Will
Complement
and Enhance
Our Efforts
• Today: Narrow project assistants – automates tasks and reminders
– provides insights (probability)
– communicates with the team
• Second generation: Filling in the data gaps– Filling in the blanks – AI can make good enough assumptions
about the data that is missing and enter that data.
– Encouraging better practice – AI can gently encourage teams to improve the quality of the data they are inputting.
– Creating new layers of metadata – In order to really understand the state of projects and the performance of teams AI will need to create metadata to represent additional concepts that aren’t currently represented. This meta-data can then feed into machine learning algorithms as features that will enhance the ability of AI to provide meaningful advice.
• Third generation: Expanding project understanding
– start expanding the understanding of projects and teams
– new metrics will be revealed that weren’t previously possible, such as quality, performance, learning, change, and effort
Project
Management
AI Will Evolve
NextGen PPM: Don’t Miss This Wave
Accelerating actionable plans with intelligence
Connectingtools, processes
and people
Driving businessalignment and agility
Enable your business to operate with structure and agility
to manage projects and initiatives of all sizes and types
• JV with Microsoft in 2002
• Global footprint
• Consulting, Business Applications,
Managed Services, global support
and Staffing
• 6,500 global employees
• Client focused, proven track record,
passion for technology
• Microsoft Global Partner (Triple Gold)
About Wicresoft
San Diego
Seattle
Canada
Chicago
New Jersey
North Carolina
Sweden
Belarus
Bei jing
Shenzhen
Tokyo, Osaka, Nagoya
Shanghai
Austra lia
Top 1% of Microsoft Partners
Microsoft P-Seller
BusinessApplications
Education &Training
ConsultingServices
StaffingServices
ManagedServices
• PPM• Scaled Agile• PSA• Digital Workplace• Sales & Marketing• Field Service• Service Management• Human Capital
• Microsoft Technology• PMO• Leadership• Project Management
Fundamentals• Agile• SAFe• PMBOK
• Microsoft Technology• Implementation• Advisory Services• PMO Transformation• Agile Transformation• Digital Workplace
• Microsoft Technology• Project Management• Agile Transformation• Digital Workplace• OSS/BSS• Network Operations &
Engineering• Quality Assurance
• OSS/BSS• Network Operations &
Engineering• Quality Assurance• PMO as a Service
Enterprise Productivity Transformation
Unleashing the power of your
organization through people, process and productivity solutions.
A glimpse into the near future
https://www.youtube.com/watch?v=xRlC1f1baCc
RESOURCES
https://www.gartner.com/smarterwithgartner/smart-machines-to-take-over-most-routine-ppm-
work/
https://www.cio.com/article/3245773/project-management/how-ai-could-revolutionize-project-
management.html
https://www.atlassian.com/blog/software-teams/3-ways-ai-will-change-project-management-better
Project Portfolio
Management
• Portfolio Management
• Project Management
• Resource
Management
• Schedule
Management
• Time Management
• Enterprise Work
Agile Portfolio
Management
• Portfolio Management
• F inancial Management
• Resource Management
• Status Reporting
• B i-Modal Planning
• DevOps (VSTS)
Integration
• Int ranets and Portals
• Work Management
• Knowledge Base
• Workflow
Automation
• Team Collaboration
Digital WorkplaceField & Service
Management
• Marketing & Sales
• Order Management
• Project Management
• Resource Utilization
• Time & Expense
• Services Management
• Invo icing
Professional Services
Automation
• Workforce
Management
• Customer
Communications
• Contract Management
• Inventory Management
• Mobile Productivity
Microsoft Agile PPM Solution
Agile Development
ProjectsTraditional Waterfall
Projects
Product Planning
Release Planning
Sprint Planning
Sprint Tracking
Requirements
Design
Implementation
Verification
Maintenance
NextGen Project Portfolio ManagementWhy You Can’t Afford To Miss The Wave
Reimagine Business Productivity
Digital Productivity Solutions
Built for the Microsoft Cloud
Tad [email protected] (m)