registered web users guide page navigation

Issue Date: June 2021 Property of STG Logistics 2021

Registered Web Users Guide

Page Navigation

Click ctrl and the page # desired page.

Contents Customer Login ...........................................................................................................................................................2

Available Tabs .............................................................................................................................................................3

Container ....................................................................................................................................................................4

IT’s ..............................................................................................................................................................................6

Exports ........................................................................................................................................................................6

Tracking ..................................................................................................................................................................7

Container Loading ..................................................................................................................................................7

Air Imports ..................................................................................................................................................................8

Air Exports ..................................................................................................................................................................8

Tracking ..................................................................................................................................................................9

Export Transfer .......................................................................................................................................................9

PWS (Public Warehousing System) ............................................................................................................................9

Release Order ...................................................................................................................................................... 10

Reports ................................................................................................................................................................ 10

CES ........................................................................................................................................................................... 11

Reports .................................................................................................................................................................... 11

My Scheduled Reports......................................................................................................................................... 11

Alerts ....................................................................................................................................................................... 12

Balance Due ............................................................................................................................................................. 12

My Account.............................................................................................................................................................. 13

Change Password ................................................................................................................................................ 13

Maintain User List ................................................................................................................................................ 14

STG Brokerage ......................................................................................................................................................... 15


Customer Login Access the Registered Users section of the web site by hovering over the CUSTOMER LOGIN button

and select the type of Customer: Ocean CFS, Air CFS, CES, Distribution, or Transportation.

You will now be directed to the log-in page to access your account information. Login using the

username and password assigned by your account administrator, Click LOGIN and the home page will

appear.

STG Customer Portal homepage.


Available Tabs:

Containers For account using IPI Services ITs For accounts using IPI Services Exports For accounts using Export Services Air Imports For accounts using Air Imports Services Air Exports For accounts using Air Exports Services PWS Public Warehousing System CES Customer Examination Station Reports Cargo status reports Alerts Set up alerts Balance Due Financial information such as invoices, statements My Account Look up user account information STG Brokerage Manage Transportation


Container Container Numbers are the active link. By clicking on the container number user gets display of

container level details.

By selecting the PU Notes the information is displayed for the user.


By selecting any of the AMS HBL, AMS HBL Number is the active link, the user will be directed to the

Lot Detail Information Page.

To view Warehouse Collect or View Notes click blue buttons below.

To view Print Arrival Notice, View Charges, ePay Receipt, Guarantee Charges, Release, Release Marks

Hold, Create Alert, or Insurance Certificate click on buttons to the right.


IT’s By selecting any of the House Bill numbers, House Bill # is an active link, the user will be directed to the

Lots Information Detail page.

Exports Obtain status of Dock Receipts and Outbound Loads.


Tracking Track cargo receipts using one of the more parameters, such as purchase order or container.

Data can be downloaded to Excel.

Container Loading Select lots from the warehouse and place them into a container.


Air Imports Track cargo using one of the parameters, such as Master AWB No.

Air Exports Obtain status of Dock Receipts and Outbound shipments.


Tracking Track cargo receipts using one of the parameters, such as Purchase Order.

Export Transfer Obtain transfer status.

PWS (Public Warehousing System) Manage status of PWS cargo.


Release Order Enter PWS release orders.

Reports Available PWS storage reports.


CES Obtain status of CES shipments.

Reports Users may run on demand reports or schedule reports.

My Scheduled Reports


Please reference our Reports tutorial for report scheduling instructions. Tutorial are located in STG

Logistics Home page. Click on How To and scroll down to Customer Web Tutorials:

Alerts Schedule Alerts from the Alerts tab

Balance Due Balance Due tab will bring you to your invoice statement.


Please refer our Balance Due tutorial. Tutorial are located in STG Logistics Home page. Click on How

To and scroll down to Customer Web Tutorials:

My Account

The MY ACCOUNT tab is where you will manage your user access. If you are logged in with admin

rights, you will have the ability to “Maintain User List” feature to manage the web accounts for your

customer code.

Change Password


Maintain User List Click on the edit button to manager user logins.

NOTE: ONLY ADMIN USERS HAVE THE ABILITY TO EDIT OTHER WEB LOGINS

Grant the appropriate access to your users.


STG Brokerage Manage Transportation.

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