registered mail redesign program mdps briefing august 7 th, 2008

Registered Mail Redesign Registered Mail Redesign ProgramProgram

MDPS BriefingMDPS BriefingAugust 7August 7thth, 2008, 2008

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Registered Mail Redesign Program Registered Mail Redesign Program International Registered Mail Redesign InitiativeInternational Registered Mail Redesign Initiative

Inbound International Registered Mail Processed through regular First Class mail stream

• Convert inbound Registered Mail to First Class mail flow

• Signature confirmation will be used at destination to verify receipt

TASKS COMPLETED

Initial meeting held with International Network Operations and JFK Management on March 18th

Team conducted site review at JFK week of April 21st

Mapped out current inbound flow of International Registered Mail

Notification of pilot to Unions by HQ Labor Relations

Pilot test at JFK June 23rd – July 5th

Pilot expanded to all NY Metro sites on July 7th

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Registered Mail Redesign Program Registered Mail Redesign Program International Registered To-Be Mail FlowsInternational Registered To-Be Mail Flows

To-Be First-Class Mail Flow (with Int’l Registered) at P&DC

P&DC

1. Inbound Int’l Mail arrives at P&DC with FCM

4. SPRs worked on SPBS with First-Class SPRs

SPRs to SPBS

Letters to DBCS Processing

2. Isolate Registered Mail with Certified.

Outbound Transportation

to Delivery Unit

DBCS

Flats to AFSM

3. Flats worked on AFSM

with First-Cass Flats

5. All mail dispatched as FCM to Carrier Unit

AFSM

SPBS

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Registered Mail Redesign Program Registered Mail Redesign Program International Registered To-Be Mail FlowsInternational Registered To-Be Mail Flows

To-Be First-Class Mail Flow at Delivery Unit

Hampers

3. SPRs worked to carrier

DPS Letter Trays

1. Letters in DPS tray

Inbound transportation

to Delivery Unit

IMD ScanningFlats Bundles

2.Flats worked to carrier 5. Carrier scans any Registered mail found as it is delivered

Delivery Unit

CustomerAccountable

Table

4. Flats and SPRs go to accountable table for documentation

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Registered Mail Redesign Program Registered Mail Redesign Program Effects on Carriers & ClerksEffects on Carriers & Clerks

IIRs Identified in DPS/FSS will be handled similar to Certified Mail

IIRs identified in office by clerks/carriers are assigned by Accountable Clerk

Carriers should -• Identify IIRs in DPS/FSS during delivery • Handle the same as IIRs assigned by Accountable

Clerk- Delivery Notice (and signature if delivered)- Scan (attempted or delivered)- Return signed delivery record or left notice (LN) IIR

• Clearance docs revised to show IIRs identified on street

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Registered Mail Redesign Program Registered Mail Redesign Program Effects on Carriers & Clerks Effects on Carriers & Clerks (continued)

IIRs identified in delivery unit manual letter/flat/parcel

operations are sorted to the Accountable Clerk

Accountable Clerk uses manual accountable log or IMD

accountable log as appropriate

Assign by number of IIRs, not individual Registered #

For P.O. Box/Caller Service clerks should – Identify IIRs and handle similar to Certified Mail

SSA - Scan as delivered when customers pick up Left

Notice/attempted IIRs

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Registered Mail Redesign Program Registered Mail Redesign Program Effects on Carriers & ClerksEffects on Carriers & Clerks SummarySummary

IIRs now processed and transported with First-Class Mail

Assigned by number of IIRs, not individual Registered #

Follow appropriate scanning procedures

IIRs identified on street – turn in delivery record or LN item

(signature or LN, scan or manual entry as attempted or

delivered)

Handle IIRs similar to Certified Mail – Identify, Capture Signature or LN, Scan, and Maintain accountability

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Registered Mail Redesign Program Registered Mail Redesign Program

New IIR handling procedures –

Consistent with UPU requirements

Limited liability for IIRs

Similar handling of Registered Mail in other

countries

Provides significant savings for the USPS

International Registered Mail Redesign InitiativeInternational Registered Mail Redesign Initiative

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TASKS IN PROGRESS

Labor notification of labor impact and Article 12

Identification of Registry resource impact with webCCM process

(ISC and Plant registry operations)

UPCOMING TASKS

Documentation updates (DMM 901, DMM902, IMM, etc.)

Phase 2 – JFK to the country (August)

Phase 3 – All ISCs to the country (September)

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Phase 2 Timeline Thursday, Aug. 7 – MDPS telecon, plan briefing and SOP/Standup talk

review Thursday, Aug. 7 thru Aug. 13 - HQ will offer to hold telecons for each

area (districts) separately Wednesday, Aug. 13 – Schedule follow up telecon with areas as

necessary Thursday, Aug. 14 – Area MDPS distribute SOP/Standup talk to the field

with instructions to managers Thursday, Aug. 14 – Training begins in the field for delivery units and

plants Monday, Aug 25 – Implementation begins. JFK converts registry

operations to First Class processing nationally Monday, September 1 – Follow-up telecons with areas as necessary Monday, September 8 – Submit survey to areas for completion

registered mail redesign program mdps briefing august 7 th, 2008

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