register online helpdesk

11
Register Online Helpdesk By: Linda Leow

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Register Online Helpdesk. By: Linda Leow. Axis Home Page. Go to Axis Home Page. Click on the Support link. Online Helpdesk Link. Click on the Online Helpdesk. Register MyAxis. Click on Register in MyAxis. Continue register MyAxis. Personal Information: - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: Register Online Helpdesk

Register Online Helpdesk

By: Linda Leow

Page 2: Register Online Helpdesk

Axis Home Page

Click on the Support link

Go to Axis Home Page

Page 3: Register Online Helpdesk

Click on theOnline Helpdesk

Online Helpdesk Link

Page 4: Register Online Helpdesk

Click on Register in MyAxis

Register MyAxis

Page 5: Register Online Helpdesk

Continue register MyAxis

Personal Information:

Please note that all asterisk (*) must be filled by the user.

Type in the valid email address, e.g. [email protected]

Input your desire password and also the confirm password box too.

Type in your First name and your Last name.

Page 6: Register Online Helpdesk

Continue register MyAxis

Profile Information:

Check those boxes that you are interested to receive information from Axis.

Company Information:

Please note that all asterisk (*) must be filled by the user.

Page 7: Register Online Helpdesk

Continue register MyAxis

Business Information:

Please note that all asterisk (*) must be filled by the user.

Lastly click on the “Submit” button and the user can start using the Online Helpdesk to submit issues.

Page 8: Register Online Helpdesk

Ready to Login to MyAxis

Type in the email address.Type in the Password.Click on the “Login” button.

Page 9: Register Online Helpdesk

Submit Issues through MyAxis

Click here to submit new case

Page 10: Register Online Helpdesk

Continue Submit Issues through MyAxis

Product Category: User has to choose the closer

category.

Product: User has to choose the reported

camera model.

Input the Problem Area, Problem Summary and the Problem Description.

Lastly click on the “Submit Question” button.

COMPULSORY toattach SERVER REPORTof AXIS unit.

Page 11: Register Online Helpdesk

Thank You