Reforming a National Reforming a National Payments SystemPayments System

Interactive SimulationInteractive Simulation

Simland II case studySimland II case study

SimlandSimland

40% urbanised60% rural

38 million people

Democratic republicElections 2005 ->

2010

Reforming a National Payments Reforming a National Payments System: System: Interactive SimulationInteractive Simulation ObjectiveObjective• During the simulation exercise During the simulation exercise conference delegatesconference delegates will represent will represent participants from participants from

the Simland financial industrythe Simland financial industry, working with the Central Bank and the World Bank to , working with the Central Bank and the World Bank to address issues related to the reform of Simland’s payment and securities systemaddress issues related to the reform of Simland’s payment and securities system

MeetingMeeting• You are invited as a member of the NPC to attend this meeting on Thursday at 3:00 You are invited as a member of the NPC to attend this meeting on Thursday at 3:00

pmpm• The agenda of the first meeting of the reconstituted NPC will be to:The agenda of the first meeting of the reconstituted NPC will be to:

– Assess what went wrong and what has not worked to date;Assess what went wrong and what has not worked to date;– Identify the main risks and constraints as well as opportunities in addressing the Identify the main risks and constraints as well as opportunities in addressing the

situation;situation;– Develop a 10 point action plan to move forward.Develop a 10 point action plan to move forward.

PreparationPreparation• Read the Simland II case study: Read the Simland II case study:

– Section A (paragraphs 1-6) describes the situation as in 2003 and provides Section A (paragraphs 1-6) describes the situation as in 2003 and provides backgroundbackground

– Section B (paragraph 7) describes developments since then and represents the Section B (paragraph 7) describes developments since then and represents the focus areas for this meeting.focus areas for this meeting.

GroupsGroups• 4 groups – 4 facilitators4 groups – 4 facilitators

– NamelistsNamelists– If your name is not on the list, please If your name is not on the list, please

associate yourself with a groupassociate yourself with a group• The role of a National Payments The role of a National Payments

Council (NPC)Council (NPC)• The role you play in the NPCThe role you play in the NPC

Case study - structureCase study - structure• SECTION A – Simland 2003SECTION A – Simland 2003

– Political and Political and environmental perspectiveenvironmental perspective

– Economic perspectiveEconomic perspective– Financial sector Financial sector

perspectiveperspective– Business perspectiveBusiness perspective– Legal perspectiveLegal perspective– Oversight, cooperation Oversight, cooperation

and governanceand governance

• SECTION B – Simland 2007SECTION B – Simland 2007– Developing vision Developing vision

statementstatement– Launching the RTGS projectLaunching the RTGS project– Securities market Securities market

developmentsdevelopments– Foreign exchangeForeign exchange– Retail payment Retail payment

developmentsdevelopments– Political changes and the Political changes and the

impact on the Central Bankimpact on the Central Bank

• APPENDICESAPPENDICES– Summarised standards and Summarised standards and

best practicesbest practices– Trends (news clips)Trends (news clips)

Facilitating a Facilitating a collaborative collaborative

workshopworkshop

“… a process of shared creation where two or more

individuals, with complementary skills, interact and in

the process develop a shared understanding of a

situation that none had previously possessed, or could

have come to on their own …”

Opper & Weiss

What is Collaboration?

“ … consensus building in a collaborative exercise

implies that all participants have the opportunity to

participate and to convince the other participants of

their point of view. Consensus is reached when all

participants are comfortable with the outcome …”

Consensus Defined

Psychology of ConsensusPsychology of Consensus• ““I understand what the view is that most of you hold.I understand what the view is that most of you hold.• It is not what I personally would have thought to be ideal.It is not what I personally would have thought to be ideal.• I have, however, had sufficient opportunity to sway you to I have, however, had sufficient opportunity to sway you to

my point of view, without success, but I am comfortable my point of view, without success, but I am comfortable that you clearly understand what my alternative would be.that you clearly understand what my alternative would be.

• Because I realize that my view is only a limited extraction Because I realize that my view is only a limited extraction of reality and that your combined wisdom most probably of reality and that your combined wisdom most probably exceeds mine, will, in the pursuit of our common exceeds mine, will, in the pursuit of our common objectives and aims, gladly go along with the opinion held objectives and aims, gladly go along with the opinion held by most of you.by most of you.

• I, therefore, assume full ownership of the group’s I, therefore, assume full ownership of the group’s formulated opinion and will do everything in my power to formulated opinion and will do everything in my power to make it a reality.”make it a reality.”

Edgar Schein - adapted

The Consensus Building The Consensus Building ProcessProcess

Expanding Group Memory

Evolving Group Opinion

Thought Provocation

(PO)

Agreement

New Idea / Provocation

IDEA

SATURAT ION

DIVERGENCE CONVERGENCE

Facilitating the ProcessFacilitating the ProcessEvery delegate should contributeEvery delegate should contributeBrainstormingBrainstorming• All ideas capturedAll ideas captured• No idea challenged or arguedNo idea challenged or argued• Push for more ideasPush for more ideas• Continue until ideas dry upContinue until ideas dry up

Only thereafter seek commonalities and develop Only thereafter seek commonalities and develop consensusconsensus