REFLECTION 2010 – 2011Temasek Cares CLG Limited

60B Orchard Road #06-18 Tower 2

The Atrium@Orchard

Singapore 238891

T: (65) 6828 8752 F: (65) 6828 8652

www.temasekcares.org.sg

(Co Regn No. 200909154Z) Printed on environmentally-friendly paper

Improving lives of individuals, families and communities in need

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The purpose and mission of Temasek Cares is to contribute to the well-being, dignity and livelihood of needy individuals, families and communities in Singapore, through the following thrusts:

Through a helping hand for another chance for the disadvantaged

individuals, families or communities.

Through support with dignity for individuals and families in times of need.

Through fostering racial and religious harmony and promoting understanding across cultures and languages to benefit the under- privileged, poor and needy.

Through education, training and other initiatives to improve

opportunities for livelihood.

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Mission and Strategic Thrusts

Chairman’s Message

Board of Directors

Our Programmes

Management Analysis

individuals, families or communities.

Mission and Strategic Thrusts

Contents

BuildingCommunityB ild

BuildingPeople

BuildingCapability

RebuildingLives

“I am pleased to report that for Financial Year 2010/2011, we committed grants totalling $3.07 million to support 3,000 direct beneficiaries through 15 programmes, of which 11 were new or pilot programmes.”

Deepening Our CommitmentOn behalf of the Board of Directors of Temasek Cares, I am pleased to report that for Financial Year 2010/2011, we committed grants totalling $3.07 million to support 3,000 direct beneficiaries through 15 programmes, of which 11 were new or pilot programmes. This is significantly higher than the $1.68 million committed in our inaugural year. Temasek Cares deepened our commitment towards helping the under-privileged in Singapore. We supported more programmes that help build people, communities, capability and rebuilding lives of needy individuals and families. Our efforts were reinforced with the addition of 2 endowments from Temasek Holdings to help build the capability of the healthcare and special needs sectors.

Building the CommunityWe were able to partner with the 4 major Self-Help Groups - Chinese Development Assistance Council (CDAC), Eurasian Association (EA), Yayasan MENDAKI and Singapore Indian Development Association (SINDA) - in launching Project SPARK, a programme to help single-parent families rebuild their lives. Project SPARK helps single parents with employment support and childcare needs, so that they can regain their financial independence and provide effectively for their families. I would

like to thank the Self-Help Groups for partnering with Temasek Cares in this meaningful programme.

Healthcare and Special Needs EndowmentsIn addition to the endowment of $100 million received by Temasek Cares when it was first established, we now have 2 additional endowments of $35 million each to build the capability of the healthcare and special needs sectors. The endowments are timely, given our rapidly ageing population and the need to help more people with physical and intellectual disabilities to integrate into society. I would like to thank Temasek Holdings for their generosity and also for entrusting Temasek Cares with the mandates.

Building Capability of the Healthcare sectorBy 2030, it is expected that 1 in 5 persons in Singapore will be aged 65 and above. Much needs to be done to enhance our capability and capacity in caring for the growing number of elderly, especially in intermediate and long-term care (ILTC). Drawing on the healthcare endowment, we offered 20 study awards to train more nurses and allied health professionals for the ILTC sector.

In addition, 240 elderly residents in Tanjong Rhu estate were able to access rehabilitation and home care services within the community through an ageing-in-place programme with St Hilda's Community Services Centre.

Similarly, 60 frail elderly citizens were able to age at home with their loved ones instead of in nursing homes through a pilot programme with The Salvation Army known as SPICE. This programme enables their loved ones to work during the day and take care of them in the evenings and during weekends. I am pleased to share that SPICE has been a success and the Agency for Integrated Care, a corporate entity set up by the Ministry of Health will replicate this new model in more centres.

Integrating People with Learning and Developmental NeedsWith support, many people with physical, sensory and intellectual disabilities are able to integrate into mainstream society. For example, up to 90% of children diagnosed with learning or developmental needs can access mainstream schools. Through the special needs endowment, we offered study awards to train 12 early-intervention teachers and therapists for the special needs sector.

300 students with learning needs from Northlight and Assumption Pathway Schools were supported through an intervention programme that provides the schools with learning support specialists.

We helped support parents of 500 children with learning and developmental needs to better manage the behaviour of their children through a programme with KK Women's and Children's Hospital.

Looking ForwardAs we move into our third year, we are mindful of the need to provide greater community support for people with

mental illness, especially the elderly with dementia. We are working closely with the Agency for Integrated Care and various voluntary welfare organisations on pilot programmes to enhance the continuum of care for the mentally ill and their caregivers.

Additionally, we hope to do more to help children who are considered to be at-risk. Such children come from challenging family environments or struggle to cope with some form of learning disability. We are working with the Equestrian Federation of Singapore to explore the use of equine-assisted therapy to help these children build self-esteem and learn life skills.

In AppreciationI would like to thank Temasek Holdings and Temasek Trust for their generous support and guidance. My sincere thanks to all our partners including voluntary welfare organisations, associations, institutions and government agencies. Without their support and commitment, our work would not have been possible. Last but not least, my personal gratitude to fellow Board Members and the staff for their hard work and dedication. I would like to place on record my gratitude and appreciation to Halimah Yacob for her contributions to the Board. She has stepped down from the Board and taken on the post of Minister of State with the Ministry of Community Development, Youth and Sports.

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Sincerely,

Richard MagnusChairman

Chairman’s Message

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Board of Directors

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Left to Right

Vemala K Rajamanickam (Director)

Halimah Yacob (Director) - stepped down on 20 May 2011

Goh Yong Siang (Director)

Benedict Cheong (Director)

Mohd Salleh Marican (Director)

Pang Cheng Lian (Treasurer)

Richard Magnus (Chairman)

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Project SPARKHelping single-parent families rebuild their lives and create stronger family unitsPartners: CDAC, MENDAKI, SINDA, Eurasian Association

Project SPARK (Single Parents and Resilient Kids) is a programme that helps single parents rebuild their lives and create stronger family units. The programme is a collaborative effort between the community self-help groups and Temasek Cares to provide more support for single parents who are looking to become financially independent and provide effectively for their children.

Single parents, especially single mothers, often find it necessary to return to the workforce. They face many challenges, especially if they have not worked for many years. Many of them need help to upgrade their skills and qualifications. Financial assistance may also be necessary to pay for transport to interviews, personal grooming as

well as childcare. Through Project SPARK, case managers work closely with each needy family to assess their needs and refer them to the appropriate government help schemes. Funding from Temasek Cares provides assistance for those who do not qualify for government help or need more assistance to get back on their feet. The programme hopes to serve 600 single-parent families over 2 years.

CDAC (Chinese Development Assistance Council), Yayasan MENDAKI, SINDA (Singapore Indian Association) and the Eurasian Association work together to reach out to the single-parents within their community. This approach ensures that the self-help groups are able to share best practices and minimise duplication of resources. Temasek Cares is pleased to partner the self-help groups in this meaningful effort to bring the community together to help the less fortunate.

IMPACTT (Involving and Motivating Parents and Caregivers Through Training) is a pilot programme that helps parents build better behaviour in their children aged 3-15 with learning and developmental needs. The programme trains parents in Signposts, a programme designed by the Parenting Research Centre of Australia.

Parents often feel at a loss to manage their children with learning difficulties and developmental delays. Through IMPACTT, parents undergo 6 sessions of training in Signposts. They learn to work out the reasons for their children’s challenging behaviour and learn new tools and skills to encourage better behaviour. With this knowledge, parents are better able to provide a structured and conducive environment for the child’s development.

The programme aims to train parents of 500 children with learning and developmental needs over 1 year. Funding from Temasek Cares enables more parents from needy families to attend the training as well as help KK Women’s and Children’s Hospital build a localised evidence-based caregivers’ programme. IMPACTT complements other initiatives by Temasek Cares including a community programme that provides early-intervention for children with special needs and a capability-building programme that offers study awards to train more therapists and early-intervention teachers.

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Photo: KK Women’s and Children’s Hospital

Our Programmes

Photos: Yayasan MENDAKI

IMPACTTHelping parents build better behaviour in their children with developmental needsPartner: KK Women’s and Children’s Hospital

“The programme gives us the confidence that we as parents are capable.”- Ivy Leong, participant, mother of boy aged 4

“Signposts helps us become more aware of our parenting skills.” - Shinn Tan, participant, father of boy aged 4

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SPICEProviding integrated and community-based services to

the frail elderlyPartner: Agency for Integrated Care (AIC)

SPICE (Singapore Programme for Integrated Care for the Elderly) is a pilot programme that helps the frail elderly to age at home instead of in nursing homes. The programme provides community-based medical, nursing and social services for the elderly with functional impairments and medical co-morbidities. Although these patients are not bedridden, they require a high level of medical and nursing care usually provided in a nursing home.

SPICE is modelled after an adult day health centre concept that has proven to be successful overseas. Locally, an existing day rehabilitation centre is modified and enhanced to run the programme. A multi-disciplinary team comprising nurses, therapists, case managers and health workers,

looks after the care needs of the elderly. This team works closely with the patient’s primary physician and helps to coordinate other services that are not available in-house. In addition to medical and nursing care, participants receive meals and take part in supervised exercise and recreation activities.

With the improved facilities, enhanced services and extended operating hours (7am-7pm), family members can continue to work during the day and care for the elderly during the evenings and weekends. The programme expects to serve 60 elderly and 60 caregivers over 1 year.

“It is great to have someone look after my mother. It was very stressful for the family after my mother’s discharge from the hospital as my father and I were working and my sisters were still in school. We had no one to take care of my mother during the day.”- Norafidah binte Ariffin, daughter of SPICE client

Photos: AICPhoto: EA

Education Bursary for Eurasian StudentsHelping financially needy Eurasian students to succeedPartner: Eurasian Association (EA)

The Bursary for Eurasian Students is a programme that helps financially needy Eurasian students with their education-related expenses. Primary school students who qualify for the awards receive bursaries to help pay for school fees, uniforms, books, transportation and meals during recess.

Students from low-income families need more help to stay in school. Although there are many social help schemes available through the government and the community, not all students are able to tap on the existing resources. These include students from families who do not qualify for financial assistance or where their academic results are not good enough for merit-based scholarships. The Eurasian Association works closely with Temasek Cares to identify these students within the Eurasian community.

Where possible, funding from Temasek Cares is given in the form of vouchers for meals, books and transport or given directly to the school for fees, uniforms and other expenses. The programme is expected to benefit 45 Eurasian primary school students for the academic year 2011.

“I work hard at my job but sometimes it is still difficult to make ends meet. With the financial assistance from the Temasek Cares Education Bursary, it gives some sense of relief for my children’s education.”- Peter Gordon, father of bursary recipient

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Bursary for StudentsHelping financially needy students to succeed

The Bursary for Assumption Pathway School (APS) Students is a programme that helps financially needy students from the school. Students from low-income families receive help with education-related expenses such as school fees, uniforms, books, transportation and meals during recess.

The programme complements existing financial assistance schemes provided by the school and the government. Funding from Temasek Cares provides interim financial support for students until help is available from the Community Development Council (CDC) and Citizens’ Consultative Committees (CCCs). The programme reaches out to 200 APS students over 2 years.

Support for Students with Learning NeedsHelping students with learning needs to cope with their curriculum

The programme to support students with learning needs helps APS students with learning difficulties to access the school’s curriculum. Students receive help from a dedicated team of learning support specialists comprising an educational psychologist, counsellors and literacy coaches.

The team of learning support specialists works closely with the teachers to assess the needs of each student and to design individualised plans of intervention. This may take the form of in-class support or pull-out small group sessions. The programme also provides support to level up the skills of teachers to manage students with learning needs. The pilot programme is expected to benefit 120 students and 14 teachers over 1 year.

“My teachers are good at disciplining us – they make sure we are on our best behaviour as students. My vocational training gives me new skills to work in the restaurant industry in the future. I am proud that I am better now.”- Md Nur Hakim B. Roshaimi, 16 year-old student

Assumption Pathway School

Young CaregiversNurturing students to be future caregivers to the elderlyPartner: HCA Hospice Care

Young Caregivers is a programme that nurtures students to be caregivers to the elderly. Through educational workshops and interaction with the elderly, students are taught to develop a sense of empathy for the elderly and show them ways of caring.

By the year 2030, it is projected that 1 in 5 residents in Singapore will be aged 65 and above. More caregivers are needed to help care for the growing number of elderly and elderly sick in the community. Funding from Temasek Cares enables the Young Caregivers programme to reach out to more students through educational workshops in schools and to organise more visits to centres for the elderly.

The classroom-based educational workshops are informative, interactive and customised to fit students from 3 different age groups, namely upper primary, secondary and post-secondary. Primary school students watch a video presentation on caring for the elderly and elderly sick while secondary school students watch interviews with young caregivers who share real life experiences in caring for their loved ones. Post-secondary students use excerpts from relevant movies to engage in discussions on issues of life and relationships with the elderly and elderly sick. Where possible, students follow up with visits to hospices and other centres for the elderly.

The programme reaches out to more than 21,600 students over 2 years.

“I will continue to do community work, spend more time with my elderly relatives at home.” Xue Yi, Student at Meridian Junior College

Photos: HCA Hospice Care

Photos: APS

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Support for GraduatesHelping graduates to succeed

Northlight School actively supports its graduates in the areas of employment, skills upgrading and counselling. Support is necessary to help the graduates adjust to their new study or work environments, upgrade their skills to increase their employability and to resolve personal and family issues.

Due to the personal bonds that the students have developed with their teachers and the school over the years, graduates often turn to the school for help in times of difficulties. Funding from Temasek Cares enables the school to reach out to more graduates and to step up the level of support given. The programme is expected to help 320 graduates over 2 years.

Photos: Northlight School

Support for Students with Learning NeedsHelping students with learning needs to cope with their curriculum

This programme helps Northlight students with learning and developmental needs to cope with their curriculum. Approximately 20% of the students from the school have some form of learning needs. However, they are high-functioning and are able to compensate cognitively if intervention is available.

The programme provides students with learning specialists such as occupational and speech therapists. The occupational therapists match the student’s capability to a suitable vocation while the speech therapists work on the student’s reading skills. Teachers are able to consult with industry experts in cases where students are diagnosed with autism-spectrum or developmental disorders. The therapists and consultants complement the school’s team of counsellors, literacy coaches and educational psychologists.

The programme aims to support 180 students and build the capability of 104 teachers.

Northlight School

Building Familial BondsHelping students to build familial bonds

The programme to build familial bonds supports students who come from challenging home environments. Due to the difficulties they face at home, these students do not attend school regularly or are at risk of engaging in anti-social behaviour. Help is needed to overcome the root cause of their problems and to help them build stronger familial ties.

Funding from Temasek Cares enables the school to hold regular parent-student activities such as camps, workshops and other bonding activities. Such activities are held once every quarter and are expected to benefit 60 families over 2 years.

“Failure in an examination is not failure in life. There are many meanings of success and I have found mine.”Lee Chuan Jie, Northlight School alumnus now in ITE College West - NITEC Service Skills (Retail Operations)

Photos: Northlight School

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Bursary for ITE studentsHelping financially needy ITE students to succeedPartner: Institute of Technical Education (ITE)

The Bursary for ITE Students is a programme that helps promising students from financially needy families to stay in school and complete their ITE (Institute of Technical Education) education. The bursary award was established in 2009 to benefit 90 students. Temasek Cares renewed its support for the programme with a grant to further support 120 students for academic years 2011 and 2012.

The financially needy families are chosen because they are not able to benefit from existing help schemes or need more help due to difficult circumstances. The bursaries go toward helping the students with school fees and other education-related expenses.

To qualify for the award, the student must have done well in school, have a good attendance record, be of good character and taken up a leadership role. The bursaries serve as motivation and encouragement for the students to stay in school and excel in their studies.

“With the assistance that I've received, I was able to complete my studies in ITE. The bursary also helped to ease my family's financial burden and I need not work part-time for my schooling and living expenses. I was able to concentrate better and do my best in my studies. Thank you Temasek Cares for helping me." Lin Jun Hao, NITEC in Food & Beverage Operations

Photos: ITE

The Healthcare Building Capability Project is a programme that helps to build the capability of the healthcare sector, especially in Intermediate and Long Term Care (ILTC). The programme offers study awards to train nurses, therapists and other allied health workers needed to meet growing demand for ILTC services. Training grants are also available to help current in-service workers to upgrade their skills.

The ILTC sector caters to patients suffering from age-related chronic illnesses such as stroke, diabetes and dementia. These patients require longer-term rehabilitative care in institutions such as community hospitals, nursing homes, rehabilitation centres, dementia day centres, hospices, etc. With the ageing population in Singapore, it is expected that the sector would need an additional 300 nurses, 400 nursing aides and 75 therapists over the next 3 years.

Healthcare Building Capability ProjectBuilding capabilities of Intermediate and Long-Term Care (ILTC) in SingaporePartner: Agency for Integrated Care (AIC)

The programme offers study awards for 4 Registered Nurses, 12 Enrolled Nurses, 2 Physiotherapists and 2 Occupational Therapists. Training grants are available to upgrade the skills of 25 Speech Therapists. Award recipients are expected to serve with voluntary welfare organisations in the ILTC sector upon completion of their training.

“I have found immense passion working in the Intermediate and Long-Term Care (ILTC) Sector during the course of my studies. I have no doubt that this is the most suitable field for me to work in. I am thankful for this award because I know that I can apply my knowledge on something that I am passionate about immediately after my graduation.”- Tan Choon Kiat Galvin, Diploma in Occupational Therapy, Nanyang Polytechnic

Source: AIC

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Ageing in Place @ Tanjong Rhu comprises 2 pilot programmes that provide community rehabilitation and home care services for the residents of Tanjong Rhu estate. The elderly with chronic illnesses in the estate are able to receive therapy at a neighbourhood rehabilitation centre as well as home visits by healthcare professionals.

The neighbourhood rehabilitation centre was set up to cater to elderly residents who have difficulties attending therapy sessions in community hospitals and day rehabilitation centres. Due to financial constraints, lack of caregiver support or a general lack of awareness, these elderly

residents do not receive the therapy they need to maintain their functional ability.

The home visit programme supports the elderly sick in the estate who are homebound or terminally ill. The team of healthcare professionals provides medical, nursing and hospice care through regular home visits as well as advise caregivers on how to manage the elderly.

Through the above programmes, 240 elderly in Tanjong Rhu estate receive affordable and convenient care that allows them to age at home with their loved ones.

Photos: St Hilda’s Community Services Centre

Ageing in Place @ Tanjong RhuProviding home-visit and rehabilitation services to the frail elderly in Tanjong Rhu estatePartner: St Hilda’s Community Services Centre

The Special Needs Building Capability Project is a programme that aims to build the capability of the special needs sector so that people with physical, sensory and intellectual disabilities are able to integrate into society. The programme offers study awards to train more early intervention teachers, therapists and other learning specialists as well as provide training grants to upgrade the skills of existing workers.

Many people with special needs are able to integrate into society given some early intervention. For example, up to 90% of children with learning disabilities or developmental delays are able to access mainstream education given early detection and intervention. Increasingly, many childcare centres such as the PAP Community Foundation and NTUC

Special Needs Building Capability ProjectBuilding capabilities of the Special Needs sector in SingaporePartner: National Council of Social Service (NCSS)

Childcare are providing community support for children with learning needs. Schools such as Assumption Pathway and Northlight are setting up specialist teams to cater to their students.

To meet the growing demand for more learning specialists, Temasek Cares is offering the following awards: 4 study awards for mid-career entrants who wish to become therapists through the Workforce Development Agency’s Professional Conversion Programme, 2 study awards for therapists (new entrants) and 6 study awards for early intervention teachers. Award recipients are expected to serve with voluntary welfare organisations which cater to people with special needs on completion of their training.

“Physiotherapy has always been an area of interest that I wish to pursue. I am grateful for the opportunity to make a positive impact in the lives of those who require therapy services and to give back to the society.”- Jacky Goh, award recipient under the Professional Conversion Programme

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The STAR Award is a programme that helps ex-offenders to rebuild their lives. The programme offers bursaries to financially needy ex-offenders to help them with vocational and skills training so that they can obtain employment and become self-sufficient.

Ex-offenders who are unemployed or under-employed have a higher risk of recidivism. Vocational training and upgrading of skills are important components in the rehabilitation of ex-offenders. With relevant and updated skills, these ex-offenders have increased employment potential and a better chance of attaining financial independence.

However, many ex-offenders need help with course fees and living expenses to provide for their families while they undergo training and upgrade their skills. Through a partnership with the Yellow Ribbon Fund, the STAR Award gives 6 financially needy ex-offenders another chance to build a better future for themselves and to reintegrate into society.

“Thank you Temasek Cares for believing in me and supporting me all the way!”- Kyroz, award recipient now in ITE

Photos: Yellow Ribbon Fund

STAR AwardHelping ex-offenders to gain employment and become self-sufficientPartner: Yellow Ribbon Fund

Management AnalysisFY2010/2011 Financial Report (April 2010 to March 2011)

Building Prople 9.3%

Building Community 20% Building Capability

68%

Rebuilding Lives 2.7%

15 programmes

No. of beneficiaries 3,000

Committed amount $3,072,080

growth in endowments and programmes. The ratio of total operating expenses to total resources expended is 12%, unchanged from the previous year.

The management team consists of a General Manager and an Assistant General Manager. There was no increase in headcount during the year.

In the coming year, more committed programmes are expected to be rolled out. Accordingly, more resources in terms of time and effort will be needed to keep programmes on track and to monitor outcomes. Concurrently, management will continue to work with new and existing partners to develop programmes that meet new and emerging needs of the less privileged in Singapore.

For full details of the Directors’ Report and Financial Statements, please visit www.temasekcares.org.sg

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FY2010/2011 saw an increase in the number of programmes supported by Temasek Cares. We extended grants to more partners to develop and run outcome-based programmes that are in line with our thrusts of Building People, Building Capability, Building Community and Rebuilding Lives. Our mandate of helping the poor and less privileged in Singapore was further boosted with the addition of 2 endowments. Correspondingly, operating expenses were higher to support the growth in endowments and programmes.

Temasek Cares now has 2 endowments of $35 million each from Temasek Holdings earmarked for building capability in healthcare and special needs sectors. The 2 endowments supplement the $100 million pledged when Temasek Cares was launched in June 2009.

Temasek Holdings provides the funds from the endowments to Temasek Trust. In turn, the trustees of Temasek Trust act as stewards of the funds to decide the funding needed by Temasek Cares to cover its programme grants and operating costs. Funds are then disbursed to Temasek Cares according to a schedule, subject to programmes being on track and meeting agreed targets.

For FY2010/2011, Temasek Cares committed $3,072,080 to support 15 programmes. This is an increase of 82% in terms of programme grants committed and a threefold increase in terms of number of programmes supported when compared to the previous financial year. The actual amount disbursed also increased as more committed programmes were rolled out.

Of the total programme grants committed, 68% went towards our key thrust of Building Capability. Programmes to build the intermediate and long-term care sector accounted for 39% of committed funds. These include study awards to train more nurses and allied health professionals and those that provide integrated care within the community for the frail elderly.

Programmes to build the special needs sector took up 29% of committed funds. These include study awards to train more early-intervention teachers and therapists, training for parents of children with learning needs and providing learning support specialists for Northlight and Assumption Pathway Schools.

Our first programme under the thrust of Building Community was launched early in the year. Project SPARK brought together the 4 major community self-help groups to help single parents and their children rebuild their lives. This programme accounted for 20% of committed grants.

For Building People, we established various bursaries to help needy children with their education expenses.

In the area of Rebuilding Lives, we helped ex-offenders with bursaries to upgrade their skills and improve their chances of employment.

For FY2010/2011, our operating and capital expenditures amounted to $407,150. This is an increase of 79% compared to the previous year. The higher expenses reflect our first full year of operations and are in line with the Management Team:

Woon Saet Nyoon (General Manager)

Kee Kirk Chuen (Assistant General Manager)