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A Reference-Checking Checklist

A short form to use when calling references.

See this checklist as a way to guide you through checking a reference. The questions

start with simple verifications and gradually move on to performance-related

information.

BUSINESS REFERENCE CHECKLIST

_______________________________________

Candidate

Potential Position

o!"____________________________________

Company"________________________________

______________________________________

Person Contacted

Position"________________________________

Company"______________________________

#ocation"_______________________________

$us Tel"________________________________

%ome

Tel"_______________________________

VERIFICATION

&'d like to verify ______________ dates of employment from ________ to ________.

(hat type of work did ______________ do) *title+general duties),

(ere ______________ earnings #.________ per _______) (ere there any !onus or

incentive plans)

(hy did ______________ leave your organiation)

(hat do you feel are ______________ strong points on the /o!) (hat characteristics

do you most admire a!out him+her)

%uman 0esources 1epartment 0ecruitment 2nit

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1id ______________ supervise other people) %ow many) %ow effectively) Can

he+she create team effort)

(hat are ______________ shortcomings) (as there anything he+she was trying to

change a!out himself+herself3 or should !e trying to improve on)

%ow would you rate ______________ overall /o! performance on a scale of 4 to 45

*45 !eing high, compared with others you o!served in a similar capacity)

%ave you seen ______________ current resume) #et me read to you what it says

were his+her duties and accomplishments at your organiation.

&s ______________ honest)

%ow well does ______________ relate to other people) (hich employees does

he+she work !est with" Superiors+peers+su!ordinates) &s he+she a team player)

%ow did ______________ last /o! performance review go) (hat strengths were

cited)

(hat recommended improvement areas were noted) %ow a!out the performance

review prior to that)

(hat do you feel were ______________'s most ma/or accomplishments with your

company) (hat changed as a result of his+her involvement)

6n average3 how many times did ______________ miss work or come in late) 1oeshe+she have any personal pro!lems or !ad ha!its that interfered with his+her /o!

performance)

(hom did ______________ work for prior to /oining your company) (hen hired

were his+her references checked) (hat did the references have to say)

DEVELO!ENTAL

(hat is the !iggest change you've o!served in ______________) (here has there

!een the most growth or development)

&s ______________ in the right /o!+career) %ow far do you think he+she can go)

(hat do you feel frustrated ______________ in his+her last position with your

company)

%ow did ______________ handle himself+herself in times of conflict)

&f ______________ asked you what one thing would most improve the way he+she

performs on the /o!3 what specific advice would you give him+her)

(hat is the !est way to work with ______________ to quickly ma7imie his+hertalents and effectiveness for the company)

%uman 0esources 1epartment 0ecruitment 2nit

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