RedmineIntroductory Training

Overture

• End user training• Not covering administration or settings

Redmine

Redmine is an open source, web-based project management and bug-tracking

tool. It includes calendar and gantt charts to aid visual representation of

projects and their deadlines.

What it means to you?

See into WTF is happening in the development processBecome part of the development process

That F is for frick

So how do we use it?

• Bugs– For issues in code– Example: Scan bag button disabled when it shouldn’t be

• Work Items– For features– Example: Add a remote command which causes the

minder to be slapped

• Infrastructure– For the underlying servers and software– Example: Need a place to log bugs and work items

DEMOS

Example of descriptions

Bad• • If I click the confirm button

it crashes• Please fix this• See the title

Good• When a canister is inserted

and the bag enabled setting is on, the scan bag is disabled. I expect this button to be enabled at this point. Verified that it occurs on Brits 1 and the demo room machines.

Standard Status

• New – It has been logged• Assigned – Someone has agreed to look at it• Closed – It has been done• On hold – Something is blocking it– There should be a related item to see what is

blocking it• Others exist for various processes

Priority

Financial Impact

Impact To Client

Operational Impact

Sales Impact Priority

• Rate each on a 1 to 5 scale• Take the average that is the priority• Put this in the description• Note the development team may change this

1 = Low2 = Normal3 = High4 = Critical5 = Immediate

Priority Example

• Finger print scanner has stopped working• Financial Impact: 1 – Doesn’t effect cash ups, as

technicians can still login with password.• Impact to client: 1 – Client doesn’t see this.• Operational Impact: 3 – Call centre will get more calls

from field.• Sales Impact: 3 – This is on the reference site list so it

could impact sales where the reference list has gone out, however we can take it off until it is fixed.

• Overall: Normal (2)

How to assign?How many people

can it be assigned too

One More than one

Assign to that person and set the status Do not assign

If there is 1 person, it will

be you