redefi ning workplace design for maximum e˚ ciency and ... · redefi ning workplace design for...
TRANSCRIPT
Main Conference: 2 – 3 December 2014 • Workshops: 2 – 4 December 2014Venue: Novotel Sydney Central
Redefi ning workplace design for maximum e� ciencyand increased productivity
EXPERT LED SPEAKER FACULTY:
Natalie SlessorHead of WorkplaceLend Lease
Heidi SmithPartnerGray Puksand
David GoldsworthyProgram DirectorMedibank
How you will benefi t from Activity Based Workplaces 2014:• Discover a holistic approach to ABW and beyond• Shape your ABW workplace design according to your needs and size• Learn to design and set up your agile workspace• Understand how to manage the culture change of an ABW implementation• Find out how to e� ectively measure and monitor your workplace to maximise productivity
Upgrade your attendance with the interactive workshops and masterclass!WORKSHOP A:Translating business drivers into physical space
WORKSHOP B:Assessing technology readiness and preparing for an ABW journey
MASTERCLASS:Planning and implementing innovative workspace designs
Researched & Developed by: Organised by:
Ed CortisHead of Solution DeliveryBankwest
Pete CarstairsGeneral Manager – Research, Investa Property Group
Andrew BallantyneDirector, Research and Consulting, VictoriaJones Lang LaSalle
Amanda StanawayPrincipalWoods Bagot
Lino CaccavoDivisional Development Manager, AMP Capital
Alice DrewWorkplace & Change Strategy, Lend Lease
Amy WildDirector, People and PerformanceThe GPT Group
Craig WisemanWorkplace Strategic Planner, Westpac
Sue WittenoomDirector, Strategy+AECOM
Martin WrightCorporate Services & Facilities ManagerSpecial Broadcasting Service (SBS) Australia
Sarah Kay PrincipalWoods Bagot
EARLY BIRD OFFER!Register & pay by 19 September
and save up to $1100
Monica ParkerManaging DirectorWork360 (UK)
INTERNATIONAL KEYNOTE
www.activitybasedworkplaces.com.au
Consulting Partner
Dear workplace management professionals,
Over the last fi ve years the rise of innovative technology has allowed organisations to successfully implement new and exciting workplace design concepts.
Industry experts agree that workplace design is about to change even further, as it will have to adapt to the changing way individuals perceive and perform their work.
One of the most adaptable and e� ective workplace strategies is activity based working (ABW). Organisations that have implemented it successfully have demonstrated great results, including:
• Reduced lease costs (given the e� cient use of o� ce space; hence the reduction of required workspace)• Reduced electricity costs• Reduced paper consumption and expenditure• Increased employee satisfaction and retention• Increased appeal for recruiting• Increased interdivisional co-operation
How e� cient is your workspace design?
This conference will provide you with the following learning outcomes:
• Using ABW to reduce cost and maximise the use of o� ce space • Redesigning workspace for increased interdivisional collaboration and productivity• Managing the change - securing senior management buy in and engagement • Selecting, adopting and integrating innovative technology into workplace design• Downstream cost savings and productivity gains from superior project management • Lessons learned - exploring workspace design best practice to avoid costly mistakes
I look forward to seeing you in Sydney.
Yours faithfully,
Domenico PintoConference DirectorNext Generation Activity Based Workplaces Summit 2014
Who will you meet at the Next Generation Activity Based Workplaces Summit 2014? Professionals involved in setting up or improving their workplace design, including:
• Head of Operation / Operation Manager• Head / Director of IT Strategy• IT Infrastructure Manager• GM Commercial• Project Manager
• Group Operations Manager• Head of Workplace Design• Head of Workplace• Business Analyst• Head of Solution Delivery
Industries: • Financial Services• Real Estate Development• Utilities• Logistics
• Retail• Healthcare• Telecommunication• Education
Sponsorship & Exhibition Opportunities Activity Based Workplaces 2014 will unite leaders from across all industries who are actively planning or carrying out a transition to ABW. Senior executives in charge of workplaces and facilities will be attending along with general managers, operations managers, project managers, IT managers, communications managers and HR managers to gather the information they need to ensure their ABW projects run smoothly.
The Activity Based Workplaces conference is your opportunity to present your organisation’s products and services and network with key potential clients to secure future projects in this competitive market.
If you supply any of the below products or services, this unique opportunity is not to be missed:
• Construction and o� ce fi t-outs • IT communications hardware/infrastructure• O� ce AV equipment• Interior design services
• Interior architecture services• O� ce furniture• Change management tools and consultants• Lighting systems
For specifi c details of sponsorship and exhibition packages, please call us on (02) 9229 1080 or email [email protected]
BOOK NOW! T: +61 2 9229 1000 • F: +61 2 9223 2622 • E: [email protected]
Veldhoen + Company is the leading consulting fi rm specialising in Activity Based Working, having fi rst introduced ABW in the Netherlands in 1996, and to Australia with Macquarie Bank at One Shelley Street in 2008. As leaders in this space, with over 20 years of experience of over 200 projects worldwide, Veldhoen + Company o� er clients something that no one else can; breadth of experience gained from real world implementations and the real story behind what it takes to make ABW successful.
Sam Jordan Director – Flexible Workspace Solutions The GPT Group
Craig Wiseman Workplace Strategic Planner, Westpac
Pete Carstairs General Manager Research, Investa Property Group
Lino Caccavo Divisional Development Manager, AMP Capital
14.40 Expert Presentation: The Impact of innovative workspace design on tenant demand – the analyst’s perspective • Analysing the impact of ABW on the o� ce sector demand • Comparing sector specifi c needs and adoption of ABW like concepts • Linking the technological advancement, innovative workspace design to the long-term impact on o� ce space demand modelling
Andrew Ballantyne Director, Research and Consulting, Victoria Jones Lang LaSalle
15.20 Afternoon Tea and Networking Break
15.50 Capitalising on your existing ABW to further improve and adapt to your ever evolving workforce • Establishing a culture of continuous workplace analysis and improvement • Using technology and analytics to continuously improve your o� ce space • Maximising the ROI of your existing o� ce space by ensuring optimum use and allocation
Amanda Stanaway Principal, Woods Bagot
16.30 Networking Session: Workplace design pub quiz (followed by Networking Reception)
The pub quiz, or quiz night, is a popular tradition that has been adopted around the world and has newly come to the IQPC conferences. Attendees will work in groups of 8 to answer a series of questions – some focused on workplace design and some more on general knowledge. The objective of the game will be to see how many questions your team can get right, and there will be bonus points on o� er for the team with the best team name (to be decided onsite!) The IQPC pub quiz is a fun and light hearted way to get to know your fellow attendees in a relaxed environment, as well as see how your general and ABW knowledge compares with that of your fellow delegates!
Prizes on o� er for the winning team!
08.00 Registration and Co� ee
09.00 Opening Remarks from the Chairperson
09.10 Case Study: Adapting ABW principles to your workforce • Shaping “your” ABW strategy • Analysing ABW principles and assessing their applicability to your business needs • Lowering operating cost by adopting a smart workplace design
Ed Cortis Head of Solution Delivery, Bankwest
09.50 Case Study: Setting up the ABW journey successfully • Analysing organisational requirements • Selecting, adapting and shaping “your” ABW solution • Understanding the technological requirements and opportunities of an ABW implementation
David Goldsworthy Program Director, Medibank
10.30 Speed Networking Session An e� ective structured interactive session designed to help you expand your network through one-on-one focused conversations
11.00 Morning Refreshments and Networking Break
11.30 Expert presentation: Running out of room - Calculating the optimal desk ratio for your workforce Often accelerated programs, lack of understanding about how much space is required, clash between the desired new culture and old habits – these can all contribute to a misallocation of space and time, and ultimately a missed opportunity for making real change, with real results for the bottom line. • Analysing strategies to determine the required desk ratio according to your business needs • Considering techniques and strategies for correctly setting up your workspace design • “Sticking to your plan” - Avoiding costly mistakes and minimising the risk of unsuccessful ABW implementation
Heidi Smith Partner, Gray Puksand 12.10 Event Partner Session: Involving HR to ensure successful transition into new workplace era • Considering the role of HR during an activity based working (re)design • Ensuring the early buy in of HR • Developing a strategy to successfully integrate HR into your project management
12.50 Lunch and Networking Break
13.50 Panel Discussion: Where to from here? What are the new trends and next generation of workspace design? • What’s out there? Analysing new innovative concepts • Virtual o� ces – a costly trend for large enterprises or the future workplace? • Flexible workstations and decentralised o� ces – a “cheap excuse” or potential for further employee engagement? • How can you identify and select the right technology provider to drive productivity?
Natalie Slessor Head of Workplace, Lend Lease
BOOK NOW! T: +61 2 9229 1000 • F: +61 2 9223 2622 • E: [email protected]
DAY ONETUESDAY, 2 DECEMBER 2014
08.00 Registration and Co� ee
09.00 Opening Remarks from the Chairperson
09.10 Case Study: The Impact of the Freelance Economy on Workplace • How the Freelance Economy is driving changes in the psychology of work • What this means to organisations and the design of the workplace • How we can target the evolution of organisations and the nature of work in this context, through focused change
Alice Drew Workplace & Change Strategy, Lend Lease
Natalie Slessor Head of Workplace, Lend Lease
09.50 Case Study: Communicating the benefi ts of ABW to employees • Driving a smooth transition through a complete communications strategy • Including and engaging the workforce to create ownership of the changes • Leveraging a variety of techniques to explain how the workforce will benefi t from ABW
Amy Wild Director, People and Performance The GPT Group
10.30 Morning Refreshments and Networking Break
11.00 Expert Presentation: Measuring results: a structured approach to understanding the impact of workplace change The Strategy+ team has developed a post occupancy toolkit that blends quantitative analysis, user feedback and a range of on-site observation studies to develop a rich picture of change. • Understanding productivity and performance • Establishing a baseline and agreeing targets • Pilots and beyond - verifying the results and setting up the next learning cycle • SBS Case Study
Sue Wittenoom Director, Strategy+ AECOM
Martin Wright Corporate Services & Facilities Manager Special Broadcasting Service (SBS) Australia
12.00 International Keynote: Creating an innovative workplace • What types of workplace culture drive innovation? • What is innovation and what isn’t it? • How can the design of your o� ce foster innovation?
Monica Parker Managing Director Work360
12.40 Lunch and Networking Break
13.50 Expert Presentation & Discussion: Considering future expansion in an ABW environment • Incorporating future growth while planning a cost e� ective ABW implementation – dream or reality? • What are some of the anticipated challenges that growing organisation can expect to face? • Productivity gains through ABW – myth or reality? • Customer centric design - What does the customer really want?
Pete Carstairs General Manager – Research Investa Property Group
14.30 Case Study: Beyond ABW – Selecting, adopting and integrating innovative workspace solutions • Where to from here? The GPT Group’s plans to move beyond ABW • What is fl exible workspace? Finding alternative solution to attract and retain sta� • Analysing the ROI of adapting innovative workspace designs
Sam Jordan Director – Flexible Workspace Solutions The GPT Group
15.10 Afternoon Tea and Networking Break
15.40 Roundtable Discussions: Sharing, benchmarking and addressing challenges specifi c to your industry In industry focus groups delegates will have the chance to discuss in more depth the main trends, challenges and opportunities related to strategy and implementation of innovative workspace design for their specifi c sector and organisation. Those interactive roundtable sessions led by industry experts will include following industries: • Financial Services • Government • IT & Telecommunication • Manufacturing
• Retail• Healthcare• Education• Energy & Utilities• Transport & Logistics
16.20 Identifying, benchmarking and analysing your industry adoption stage • Where is your industry standing compared to other industries? What are the key challenges within your industry? • What are the tools and methods used by your cross- industries peers? • How successful are this solutions and is there scope to implement them in your industry?
Panellists will include the facilitators from the industry roundtables and would present the main outcomes from the discussions
17.00 Closing Remarks and Close of Conference
BOOK NOW! T: +61 2 9229 1000 • F: +61 2 9223 2622 • E: [email protected]
DAY TWOWEDNESDAY, 3 DECEMBER 2014
MASTERCLASS:Thursday, 4 December 2014 • 08.30 – 16.30
Planning and implementing innovative workspace designs
Aligning organisations, people and technology to increase productivityMain drivers of innovative workspace design are reduction in cost and increased workforce productivity. What are the key steps to follow? How can I measure or assess the ROI of innovative designs? This part will allow you to consider all aspect that you need to consider for a successful assessment and planning of a workspace design program.
Covered in the masterclass:• Setting the agenda - assessing the fundamental steps that you need to consider• Analysing benefi ts for aligning people, organisation and technology • Presenting and positioning the problem vs. opportunity through the adaptation of ABW principles• Where is the evidence?• Learn about the emerging tools to gather meaningful workplace data
How you will benefi t:• Understanding the value preposition for ABW• Capitalising on o� ce space and culture – simple steps to improve employees engagement and sta� retention• Understanding evidence-based design – why is it e� cient and how to implement it• Understanding human analytics principles: the combining of big data and technology, is changing the way business understand their employees
Change management for ABWABW experts and professionals that have gone through an ABW (or ABW like) implementation agree on the importance of managing the culture change correctly. In fact change management accounts for a signifi cant part of the projects budget. This workshop is designed for workplace professionals that are embarking on an ABW implementation and will allow delegates to consider vital aspects that can lead to a successful or unsuccessful ABW implementation.
Covered in the masterclass:• Analysing techniques for successful change management• Addressing ABW specifi c culture changes and scepticism (e.g. status symbol “my own o� ce”)• Overcoming resistance to change• Understanding why urgency and fear based communications don’t work
How you will benefi t: • Learn to manage change e� ectively• Learn to proactively plan and include change management into the overall strategy • Maximising the success of change management during an ABW implementation and ensuring the post implementation success• Learn how to build a concrete change management programme that will keep people engaged
Facilitator:Monica Parker, Managing Director, Work360
WORKSHOP B:Wednesday, 3 December 2014 • 17.00 – 20.00
Assessing technology readiness and preparing for an ABW journey
The selection and integration of technological tools plays a vital role when embarking on an ABW implementation and can account for large part of the projects success. However ABW project managers and workplace designer rarely have an IT background. This workshop will allow you to consider key aspects that need to be reviewed during the planning phase of an ABW implementation.
Covered in the workshop:• Understanding the technological requirements of an ABW implementation• Increasing the improvement success rate through strategy alignment• Ensuring your property software will support your overall workplace strategy
How you will benefi t: • Gaining a clear understanding of key steps of an ABW journey • Learn to evaluate the technological requirement of for a successful ABW implementation • Peer to peer lessons learned and challenges encountered sharing • Avoiding costly mistakes by aligning people, process and tools
Facilitator:Craig Wiseman, Workplace Strategic Planner, Westpac
BOOK NOW! T: +61 2 9229 1000 • F: +61 2 9223 2622 • E: [email protected]
INTERACTIVE WORKSHOPSTUESDAY 2 - THURSDAY 4 DECEMBER 2014
WORKSHOP A:Tuesday, 2 December 2014 • 17.45 – 20.45
Translating business drivers into physical space
The design stage of innovative workspace implementation (e.g. ABW) plays an important role to ensure that the result refl ects the values and business drivers of an organisation. This workshop will allow you to consider key aspects that need to be reviewed during the planning and design phase to ensure a successful implementation.
Covered in the workshop:• Understanding the link between design and physical space• Gaining a clear understanding of key steps of an ABW design planning • Analysing case studies and encountered challenges of workplace designs
How you will benefi t: • Learn to evaluate physical requirements of your workforce / organisation • Avoiding costly mistakes by understanding how organisational values and culture translate into design • Increasing the improvement success rate through accurate pre-project analysis and evaluation of design
Facilitators:Amanda Stanaway, Principal, Woods BagotSarah Kay, Principal, Woods Bagot
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WHERE Novotel Sydney Central169-179 Thomas Street, SYDNEY NSW 2000Tel: +61 2 9281 6888Web: www.novotel.com
WHEN? 2 - 3 December 2014
ACCOMMODATIONThe Novotel Sydney Central is the offi cial hotel for the Activity Based Workplaces 2014 conference and they have negotiated event rates specifi cally for attendees of this event.
To take advantage of these rates, or for a unique HotelMap that showsour discounted hotel deals at nearby hotels, go towww.activitybasedworkplaces.com.au and click on the Venue & Accommodation page.
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TELEPHONE +61 2 9229 1000
FAX +61 2 9223 2622
EMAIL [email protected]
WEBSITE www.activitybasedworkplaces.com.au
MAIL IQPC, Level 6, 25 Bligh Street, SYDNEY NSW 2000
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Main Conference: 2 – 3 December 2014Workshops: 2 – 4 December 2014Venue: Novotel Sydney Central
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