redefine it management - dell emc · pdf filewith vipr srm application chargeback. utilization...
TRANSCRIPT
1© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Redefine IT Management Prashant Maiti
2© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
The EMC Exabyte Journey
5© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
The Software-Defined Data Center
Network
Storage
Server
Man
agem
ent
SOFTWARE-DEFINEDDATA CENTERSERVICES
VIRTUALDATA
CENTER
VIRTUALDATA
CENTER
VIRTUALDATA
CENTER
VIRTUALDATA
CENTER
VIRTUALDATA
CENTER
ABSTRACT. POOL. AUTOMATE.
MESSAGING ERP/CRM DATABASE MISSIONCRITICAL BIG DATA HPC
6© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Transform Your Storage Departmentwith ViPR SRM
Application chargeback
Utilization optimization
Storage configuration management
SLA achievement
reporting
Data-protection compliance
Storage and application
capacity trends
Performance trending and
reporting
Application to infrastructure
mapping
7© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Commodity Hardware
New & Basic Workloads
ECS AppliancesProtect Current Investments
Performance & Mission-Critical Workloads
EMC ViPR: SOFTWARE DEFINED STORAGEExpand to Deliver 3rd Platform
Provisioning Self-Service ReportingAutomationVIPRController
ViPRServices
EMC Non-EMCArray
Support via OpenStack
8© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
EMC ViPR SRMVisualize. Analyze. Optimize.
Compliance • SLA reporting• Configuration management• Data protection compliance
Capacity• Usage & trends• Chargeback• Reporting
Performance• Application to infrastructure mapping• Performance trending & reporting• Performance troubleshooting
Phys
ical
Virtu
al &
Sof
twar
e-de
fined
9© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Supported EnvironmentsEMC AND THIRD-PARTY STORAGEATMOSCENTERADATA DOMAINDATA PROTECTION ADVISORHITACHI DATA SYSTEMSHP STORAGEWORKS P9000, EVA, 3PARIBM DS, XIV, SVCISILONNETAPP FILE & BLOCKRECOVERPOINTVIPRVI VIRTUALWISDOMVMAXVNX BLOCK & FILEVNXE3200VPLEXXTREMIO
SWITCHESCISCO
BROCADE
(*) Additional licenses required
CONVERGED INFRASTRUCTURE*VBLOCKVSPEX
APPLICATIONSORACLE
MICROSOFT SQL SERVER*MYSQL
DATAPATHCISCO UCS
HP UXHYPER-VIBM AIX
IBM AIX VIOLINUX SUSE AND RHELMICROSOFT WINDOWS
SUN SOLARISVMWARE
10© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Application to Infrastructure Mapping
• Understand host-to-storage relationships
• Visualize end-to-end topology and relationship dependencies
• Analyze performance and availability trends
11© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
ArrayVPLEX
Performance Trending & ReportingAnalyze Performance from Host, Hypervisor, Switch, VPLEX & Array Perspective
HypervisorSwitchHost/VM
12© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Storage & Application Capacity Trends
Virtu
al &
Sof
twar
e-de
fined
Tr
aditi
onal
VIP
R S
RM
• Reports capacity use across heterogeneous environments
• Analyzes capacity by service level or FAST policy
• Identifies the true cost of storage for any application
13© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Storage Configuration Management
• Define policies and best practices
• Validate compliance to EMC Support Matrix
• Ensure proper configuration to meet service levels
• Track configuration changes
Define best practices and policies
Ensure compliance to EMC Support Matrix
14© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
SLA Achievement Reporting
Customer view of storage utilization
Storage team view of storage utilization
• Customized reporting for key stakeholders
• Unified alerting for hosts, switches, arrays
• Identify situations to watch
15© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Array #2Array #1
Application ChargebackIdentify True Cost of Application Storage
Mapped/masked to backup server
Copy for testing new version of applicationMapped to dev server
DR copy; may or may not be mapped to a DR server
BackupServer
Dev/TestServer
ApplicationCluster
Primary volume
Local copy
Remote copy
Local copy
I can’t charge this to the backup administrator!
Who do I charge for this copy?
16© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Data Protection Compliance
• Ensure compliance to replication policies for application data
• Identify recovery exposures and obsolete recovery points
• Analyze replication performance
Identify recovery exposures
17© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Utilization Optimization
• Move applications to lower-cost storage without violating SLAs
• Identify underutilized capacity
• Reclaim orphaned storage
Pools with available capacity
Reclaim orphaned LUNs
LUNs with low/no I/O
18© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Common Presentation LayerConfigurable Views Across the Data Center
Storage Team• Capacity utilization• Performance troubleshooting• Configuration compliance
CIO• Executive
Dashboard• SLAs and costs
Operations Team• Root-cause analysis• Impact analysis• Model and topology
Phys
ical
Virtu
al &
Sof
twar
e-de
fined
19© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Server
Network
Storage
Services
Physical and Virtual
VISUALIZE• Understand complex, fast-changing
relationships among IT infrastructure elements, and applications and services
ANALYZE• Rapidly access availability, performance,
and configuration insights needed to proactively identify and resolve issues
OPTIMIZE• Maximize resources and control costs
with end-to-end performance and configuration management and reporting
SERVICE ASSURANCE SUITE
20© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
VISUALIZE YOUR DATA CENTEREnd-to-End Visibility Provides Insight For Web Scale Operations
VirtualSwitch
VirtualDatastore
Hypervisor
HBA(s)
NIC(s)
SAN Network
FC Switch
Physical Switch(Redundant)
IP Network
NAS – iSCSI
FC - SAN
Monitors VMs, processes & applications - virtualization infrastructure status
Monitors path status through EMC
PowerPath/VE
Physical & Virtual Networks
Deep Storage Insights & Reporting through SRM Suite
Availability, performance and utilization of HBAs & Storage
21© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
UNDERSTANDING & MAPPING PHYSICAL TO VIRTUAL INFRASTRUCTUREFrom VM to ESX to Physical Switch Full, accurate
visibility becomes crucial as the number of VMs grow!
Data Store
Hypervisor
ESX Cluster
Virtual Machines
Virtual Switch
Physical Switch
Virtual NICs
LUN
HBASCSI Path
Network Interface
22© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
PERFORMANCE AND SLA MONITORING• Historical, real-time views, trending and forecasting
• Correlation between performance metrics & events
• Performance analytics, with adaptive alerting
23© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
3. Threshold Exceeded for SLA
IMMEDIATELY IDENTIFY SERVICE IMPACTCombining Service Impact, RCA and Performance Management
2. Application Performance Impact
Notify
Storage
SAN Switches
ESX Server
VMsApplications
FC Cable
4. Root Cause Also Identified
24© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Solution• VNX• Data Domain• EMC Services• FLASH 1st
Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP
Results• Contain costs while meeting SLAs across diverse, heterogeneous
environments• Unified and consistent reporting for internal and external customers • Faster provisioning of new resources for storage estates
Challenge• Data growth rate of 21% annually + additional 30% from new
customers• Complex multivendor environment • Reduce OpEx while meeting SLAs
Taking Cost Out of the BusinessCSC Chooses EMC ViPR SRM and EMC ViPR
“With over 150 petabytes of storage and a growth rate of 21% per year, EMC ViPR SRM and EMC ViPR will allow us to improve storage FTE resources four to five times.”
CHRIS FLAESCHGeneral Manager, Platform Offerings
CSC
25© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Solution• VNX• Data Domain• EMC Services• FLASH 1st
Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP
Results• Faster performance analysis and issue resolution ensures SLAs are met• Improved capacity planning for more efficient storage utilization• Application based utilization trend justify capacity purchases• Chargeback based on Compute, Network & Storage
Challenge• Multiple tools to analyze performance and capacity trends• Manual, time-consuming reporting across multiple data centers• No of consumption across Business Unit
Major Bank (UAE) - Centralized Analysis, Reporting & Chargeback
EMC’s Management Suite, one application to view global infrastructure. Drill-down capabilities allows to analyze performance and capacity utilization to ensure SLAs are met.
26© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
27© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
ANALYZE OPTIMIZEVISUALIZE
VISIBILITY LEADS TO INSIGHT
INSIGHT LEADS TO OPTIMIZATION
29© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Solution• VNX• Data Domain• EMC Services• FLASH 1st
Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP
Results• Automated reporting saves time/resources for better, faster decisions• Faster performance analysis and issue resolution ensures SLAs are met• Improved capacity planning for more efficient storage utilization• Trending reports help justify capacity purchases
Challenge• Data growth rate of 25% annually• Multiple tools to analyze performance and capacity trends• Manual, time-consuming reporting across global data centers
Centralized Analysis and ReportingColumbia Sportswear Chooses EMC ViPR SRM
“With EMC’s ViPR SRM, I’ll be able to go into one application to view our global infrastructure. Drill-down capabilities allow me to analyze performance and capacity utilization to ensure SLAs are met.”
ERWIN ROSALSystems Engineer,
Columbia Sportswear
30© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Take the First Step to Software-Defined StorageStorage Transformation Workshop
Current State• Assess as-is architecture• People and processes
Vision• Self-service portal• Chargeback• Define end-state
Roadmap• Gap analysis• Business value• Automation reporting tools
One Day On-Site Two-Week Turnaround
31© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Centralize ManagementA Simple Way to Manage Heterogeneous Storage
• ViPR Monitoring and Reporting– Capacity reporting for ViPR virtual resources– Discovers physical arrays and available capacity
to support provisioning capacity to ViPR
• ViPR SRM – Enables management of physical infrastructure
under ViPR control & helps associate relationships between physical and software-defined resources
– Tracks use of capacity on physical arrays to support purchasing processes
– Chargeback reporting– Enables SLA management for traditional and
ViPR Software-defined Storage
32© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Solution• VNX• Data Domain• EMC Services• FLASH 1st
Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP
Results• Saved $44K by moving data warehouse from FC to SATA HDDs• Eliminated 1,000 man-hours per year of manual, inaccurate reporting• Automated capacity utilization and customer chargeback reporting• Reduce time to provision storage by more than 85%
Challenge• Inefficient use of storage resources• Performance resolution too time consuming• Customer reporting manual and outdated• Ineffective capacity utilization
Bridging the Gap to the Third Platformassure360 Chooses EMC to Optimize Storage Infrastructure Resources
“Capacity utilization reports are now automated in minutes. We can see hot spots and where we have capacity to spare; we’re no longer over-buying storage or allocating capacity our customers don’t need. It gives our customers a good feeling of trust knowing that we’re open and transparent.”
PHIL CURTONDirector of Private
Cloud Services
33© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Results• Reduced departmental chargeback reporting from weeks to under an hour• Decreased management report development from four hours to 10 minutes• Customized dashboards now track performance, configuration, and capacity
consumption in real time across entire infrastructure
Solution• VNX
Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP
Challenge• Heavily dependent on manual processes for monitoring and
analyzing storage infrastructure • Gathering data and building spreadsheets for year-end
chargeback reporting required weeks of preparation• Inefficient reporting on storage resources bogged down storage
administrators, delaying rollout of new projects
• Ineffective capacity utilization
Local Govt Improves Resource Utilization
TODD RORIEManager of Enterprise
Virtualization and Storage, Metropolitan
Government of Nashville and Davidson County
“One of the things I really like about ViPR SRM is the customizable dashboard. It gives us a single pane of glass to track performance, configuration, and consumption in real time across our entire environment.”
Metropolitan Government of Nashville and Davidson County Chooses EMC
34© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Solution• VNX• Data Domain• EMC Services• FLASH 1st
Applications• Microsoft Hyper-V• Microsoft SQL Server• Microsoft SharePoint• SAP
Results• Proactive issue identification and resolution ensures SLAs are met• Analyze performance trends in minutes• Automated show back reports to line of business• Storage utilization reporting will save hundreds of thousands per year
Challenge• Data growth rate of 40% annually• Performance analysis too time consuming• Ineffective capacity utilization resulted in overprovisioning
Efficiently Expanding Global OperationsFashion Industry Leader Chooses EMC ViPR SRM
“With EMC’s ViPR SRM, we can see if a particular application is going to overwhelm the storage it’s on and move it to a higher-performance tier on-demand. This helps IT be more agile and efficient in handling data growth as the business expands.”
STORAGE ADMINISTRATOR
Fashion Industry Leader