red cross. visit of head of volunteering department from different eu countries to colmenar viejo...

European Volunteer Dept. Referents MeetingEuropean Volunteer Dept. Referents MeetingEuropean Volunteer Dept. Referents MeetingEuropean Volunteer Dept. Referents Meeting

Visit to Colmenar Viejo Local OfficeVisit to Colmenar Viejo Local OfficeVisit to Colmenar Viejo Local OfficeVisit to Colmenar Viejo Local OfficeSpain, Madrid, Colmenar Viejo. 4th of June, 2009Spain, Madrid, Colmenar Viejo. 4th of June, 2009Spain, Madrid, Colmenar Viejo. 4th of June, 2009Spain, Madrid, Colmenar Viejo. 4th of June, 2009

HHHHumanidad IIIImparcialidad NNNNeutralidad IIIIndependencia CCCCarácter vvvvoluntario UUUUnidad UUUUniversalidad

Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 1

Spain, Madrid, Colmenar Viejo. 4th of June, 2009Spain, Madrid, Colmenar Viejo. 4th of June, 2009Spain, Madrid, Colmenar Viejo. 4th of June, 2009Spain, Madrid, Colmenar Viejo. 4th of June, 2009

The history of our Local Office is the story of our volunteer´s tenacity and hard work

Agenda

15.30h. Welcome, introduction and agenda

15.45h. Visit to facilities + coffee break

16.15h. Cruz Roja Española Colmenar Viejo

– Who we are and what we want to be

– What we do and how we do it

• Volunteers and staff

• Associational life


Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009

• Associational life

• Participation beyond our boundaries

– Our thoughts and our requests

17.15h. Visit to our CRE CV Sports School for Integration

17.45h. Closing and farewell

2

Who is with you today

• Marcos Eguillor

– 32, Volunteer since 1996. Telco Engineer (MSc), executive MBA

– Emergency Medical Services (instructor), Public Relations and Media (former head of dept.), ERU Telecom & IT

– Member of the Local Committee

• Emilio Prada

– 27, Volunteer since 1999. Professional Emergency Medical Technician, Telecommunications student



student

– Emergency Medical Services, Coordination Centre, Elderly people

– Technical support to management

• Who else:

– Christian Rebner. President of Cruz Roja Española Colmenar Viejo

– Antonio Ruíz. First Vicepresident and Secretary of the Local Committee

– Carlos Sixto. Technical Director

– Ana Belén Colmenarejo. City Councillor for Sport´s Issues

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Our facilities



First, what is a Local Office?

IFCR � Spanish Red Cross � Autonomic Office � Provincial Office � (Regional Office) � Local Office

• Local representation and deployment of the global (Spanish) Red Cross principles and strategy

Usually located in the major town in area

• With an eight members Local Committee



• With an eight members Local Committee governing body

Elected by its volunteers and affiliates and lead by a President appointed by the Autonomic President

• Somehow autonomous in decisions, activities and budget

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Colmenar Viejo and surrounding towns grow steadily and require not only welfare but basic services as well,

due to rocketing immigration and the economic crisis

• 75.000 citizens in the area• Colmenar Viejo

– 44.000 citizens (+10% compared to 2005)

– 50% sex split

– 51% < 25 years old

– 7.800 immigrants (18%)



SpainSpainSpainSpain800 Local Offices

MadridMadridMadridMadrid23 Local Offices

That is served by a set of highly qualified professionals that are driving exponential growth across all figures

thanks to their frenetic activity

1975

1980

1985

1990

1995

•Conscientious objectors

•Cruz Roja Juventud

•Local Office

•EMS Ambulance service

•Volunteers, soldiers

FIGURES 2005 E2009 Variation



2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

•Volunteer Dept., Fundraising,

Donors, Immigration, Training

•New office for Social Programmes

•Environment, PR and Media, Sports

School, Cooperation, Gender Violence,

Scholar Support, Employment, Cyber

education

•Technical Director

What is NEXT?– Reduce external economic dependence– Change to a sustainable organic growth model (budget, structure, activities)

FIGURES 2005 E2009 Variation

Budget: Profit 93.500 € 346.000 € 370%

Budget: Loss 86.000 € 333.000 € 387%

Affiliates 729 1.455 200%

Volunteers 60 277 462%Staff 1 7 700%

Ratio Staff / Volunteers 1,67% 2,53% 152%

Beneficiaries 1.500 4.400 293%

Projects 13 40 308%

•New HQ, start hiring staff

Heads of Department are heavily involved in horizontal governance and day to day

decision making



With our own philosophyand leit-motif

Volunteers driveVolunteers driveVolunteers driveVolunteers driveStaff provide support; they have been (are) volunteers previously

Hard workHard workHard workHard workMake it happen

ParticipationParticipationParticipationParticipation•You have a

proposal: do it•You lead it, the team will support

ConfidenceConfidenceConfidenceConfidence•Self

achievement•Personal



RegenerationRegenerationRegenerationRegeneration.... Alpha´s will be future Local Committee

Management is keyManagement is keyManagement is keyManagement is key•All heads of department are volunteers and most, members of the Local Committee

•Huge personal implication, pulling from the rest of the volunteers•Education, experience and skills; Plan, do, check, act

team will support you

•Personal growth

How do we live Cruz Roja?Associational life

– Fiacolatta– FACE (First Aid Convention in Europe)– Regional Autumn and Summer Schools (CRJ, Volunteer Dept.)

Working beyond our boundaries– Local reach

• Municipal Volunteering Journeys, Immigration Forum, International Cooperation Forum• Municipal Council for Youth Issues



• Municipal Council for Youth Issues• Municipal Office for Gender Violence• Exchange and collaboration activities with other agencies and associations

–Regional reach• Autonomic Red Cross Congresses• Red Cross Quality Commissions (training, EMS, etc.)

–National reach• National Red Cross Congresses• ERIE (Equipo de Respuesta Inmediata en Emergencia); Temporary shelter and lodging, Relief, Rescue

& Emergency Medical Services, Psychological support, Telecommunications

– International reach• ERU (Emergency Response Unit); Telecommunications & IT, Water Sanitization

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Chatting with one of our volunteers

• Jaime Martínez– 35, volunteer since 2007. MSc in History, Schoolteacher– Immigration and school support• Joined because of a solidarity feeling with the surrounding, triggered by a

friend who is co-operant• The best of the Red Cross: institutional support and variety of activities to



• The best of the Red Cross: institutional support and variety of activities to choose from

• The worst of the Red Cross: is that overwhelmingly big that it sometimes works too slow and with little dynamism (“civil servants”)

Three questions Referents would like to ask…and three questions that should be answered

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Our mandate for you;What we would like you took home

– Economic constraints; dependence from subsidies and fundraising– Education and professionalism– Remunerate vs. volunteering– Having seniors as volunteers and not as beneficiaries– Regeneration

Our worries

– Red Cross´ assistance is experienced in the field thanks to VOLUNTEERS; we need them to be

Our view



– Red Cross´ assistance is experienced in the field thanks to VOLUNTEERS; we need them to be professionals

– Society changes; we need to change and adapt to new circumstances and NEW WAYS FORWARD

– MAKE OUR VOLUNTEERS aware, available, professional, demanding, proactive, effective and efficient and reserve prominent places for them to decide/drive/act and participate

– SUPPORT LOCAL OFFICES; they need professional management, autonomy, creativity and proactivityThis principles have allowed us to make our own “miracle”; from an EMS ambulance service to a full scale

deployment in 5 years time

Our requests

MAKE IT HAPPEN!

Visit to ourCRE CV Sports School for Integration

What you´re going to see: EscuelasEscuelasEscuelasEscuelas DeportivasDeportivasDeportivasDeportivas– Since 2005, pioneer project at the Spanish Red Cross– 2008, taken over the Sports Schools of Colmenar Viejo– Objectives:

• Promotion of healthy and safe leisure time• Integration of cultures• Additional training and value education based on the Principles of the Red



• Additional training and value education based on the Principles of the Red Cross

– Activities: swimming classes, futsal, volleyball– Beneficiaries: +200 aged 6-18. For free (affiliation, sport garments,

transport, additional activites)– Staff: +10 volunteer instructors, coaches and assistants; some of them

also beneficiaries of the CRJ activities (elder stages) + one volunteer from the Down Syndrome Foundation

– Annual budget: 5.300€. Sponsored by private companies

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Thank you very much for you visit!!

Only those who are crazy enough to think



that they can change the world, will!-Henry Dunant

Cruz Roja EspañolaColmenar Viejo

[email protected]

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