recreation august and 2017 skill to building june · 14 – 18 aug: apollo bay (5 days) $2050 $2900...

AUGUST 2017 TO JUNE 2018

RECREATION AND SKILL BUILDING

www.melbasupport.com.au

Impact Support Services | Recreation and Respite Booklet 2017-2018

Impact Support Services has been providing high quality skill development and recreation support for over twenty years.

As the recreational division of Melba Support Services we specialise in creating exciting learning environments in amazing locations around Australia and the world. We provide overnight support and recreation, we offer carers the opportunity to have break and operate a monthly Social Club for people to come and have a great time while making new friends.

As we strongly believe in people choosing their own opportunities we offer a range of skills to develop and practice while experiencing our supported recreation activities. Whether it be for three days, five days or a week we can cater to anyone’s dream or desire to learn.

STAFF

Our friendly staff have been around the world supporting people. From navigating the City of London to planning what activities to attend in Apollo Bay everyone has the opportunity to develop and put into practice their selected skills in an environment of their choosing. All of our staff have epilepsy, anaphylaxis, manual handling and CPR training. They are equipped with mobile phones and first aid kits at all times. We always match our staff with the people who attend and train with us on our overnight support.

ACTIVE NIGHTS

If you require active nights to attend any of our community, social and recreational activities there will be an additional component of cost. Typically an active night will last from 12am until 6am the following morning and is broken down as follows.

Active overnight assistance with self care is $264.66 per night plus $84 per 24 hours away from home.

Active overnight assistance with self care higher intensity is $279.42 per night plus $84 per 24 hours away from home.

WHY CHOOSE US?

We are continually improving our services to provide fantastic opportunities to the people we support, their families and their carers. We have been operating memorable and fun recreation and skill building opportunities for over 20 years. Here are some reasons to choose us as your skill and recreation provider of choice.

• We operate small personalised groups that enable people to have the most freedom and choice when it comes to achieving skills and recreational outcomes.

• All our prices are inclusive of all costs, there are no hidden charges when it comes to attending any of our supported groups.

• Our staff have been on hundreds of recreational activities and have an in depth knowledge of the best places to go and see.

• Our flexibility allows us to cater for anyone’s recreation dream! If you can imagine it, we can create it!

We will come to you! If you would like to attend one of our activities we will always drive out to meet you and discuss any questions or queries you may have – obligation free!

You have nothing to lose so contact Melba Support Services today!

Follow us on Facebook Melba Support Services Inc

Call 03 9212 0112 or visit www.melbasupport.com.au

TAILOR MADE COMMUNITY, SOCIAL AND RECREATIONAL ACIVITIES

If you can imagine it, we can create it! We want you to have the most fantastic and enjoyable recreation experience every time. So if you have an idea for an activity or an skill to improve, please let us know.

Just follow these easy steps:

1. Contact us by phone or email to let us know you are interested.

2. We will arrange a meeting to discuss what you would like to do and learn.

3. We will then take care of the entire organisation for your recreational activity and learning.

4. All that’s left is to have a great time, learn some skills, relax and create amazing memories.

TYPES OF GROUP BASED RECREATION SUPPORT

Support for our recreational activities is divided up into three types of groups-

LOW SUPPORT

Group based recreation and skill development RATIO 1:3 STAFF TO PEOPLE

There is a maximum of 6 people per activity

This support is most appropriate to people who:

• Require minimal support with their daily living skills• Socialise with other people readily • Enjoy new environments

MEDIUM SUPPORT

Group based recreation and skill development, higher staff ratio RATIO 1:2 STAFF TO PEOPLE



• Require moderate support with their daily living skills• Require behaviour, medical and social support • Find new environments challenging

HIGH SUPPORT

Group based recreation and skill building higher intensity RATIO 1:1 STAFF TO PEOPLE



• Require a high level of support with their daily living skills

• Require significant behaviour, medical and social support

• Require significant assistance due to low awareness of their own safety

• Have physical support requirements that require 1:1 staff support

Please contact Kurtis Moore on 03 9212 0112 or email [email protected] to get a quote. Note: if active nights are required this may incur additional fees.

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SKILL DEVELOPMENT

Learning new skills is always exciting and when you are attending our Recreation Activities you are free to nominate your choice of skills to focus on while away. It’s your choice so if you have a particular skill you would like to learn please let one of our staff know when you are discussing your fantastic experience. Some examples of skills to nominate are below

• Adapting to new environments and cultures• Activity planning and choice• Meal planning and preparation• Social skills and communication• Independent personal care • Time management • Navigation and map reading

INDIVIDUAL ASSESSMENT AND SUPPORT NEEDS

All new people who decide to come and join in one of our fantastic supported community, social and recreational activities will meet with a staff member. The meeting will cover the support requirements of the person, any preferences or questions they may have and determine which support level would be most suitable for them. The assessment will also offer support options, staff member matching and discuss your chosen skills.

BOOKING FEE

We always strive to provide the best experience for all the people who attend our community, social and recreational activities. As these activities require in most cases airfares, insurance, and accommodation deposits we ask that after booking your supported recreation with us you make a deposit within 7 days. This ensures your place on your chosen activity and allows us to provide the best experience for you!

For further infomation please see page 18.

ELIGIBILITY

Anyone aged from 18 to 64 years old.


FUNDED RECREATION PROGRAM

Our Funded Recreation Program provides needed opportunities for people living at home with an unpaid carer throughout Victoria. It is funded through the Department of Human Services (DHHS). Spaces on the program are limited.

The Funded Recreation program is available to people who:

• are over the age of 18

• have a disability certified by a medical practitioner

• are eligible under the Disability Services Act 2006

• live in the North Western or Eastern Regions of Victoria

• are reliant on an unpaid carer.

People participating in the Funded Recreation Program can choose an option which best meets their identified needs, and interests.

Recreation plans are developed together with the person and their carer, to ensure the best possible outcome for the person. Plans can be reviewed at anytime and are able to cater to the changing and evolving needs of.

FREqUENTLY ASKED qUESTIONS (FAqs)

• Is there a cost involved to be a part of the Funded Carer’s Program? There are no costs associated with the Funded Carer’s Program.

• How do I apply to be part of the Funded Carer’s Program? Call 03 9212 0112 or by email to kurtis.mooremelbasupport.com.au for further information on the Funded Carer’s Program and a referral form. Individuals, carers or case managers can make referrals.

Social ClubImpact Social Club is for people who want to go out, meet new people and have fun. It is aimed at encouraging people to come along, socialise and engage in different and exciting activities ten months of the year. Activities range from karaoke, line dancing, Footy night, Spring carnival, African drumming to fancy dress. The Impact Social Club has something for everyone!

The Social Club is open to people who access Impact and the wider community who wish to join in as well. We ask that if you have never attended before to contact us on the below contact details in order to fill in a support requirements document before attending. People who require 1:1 support are required to bring a carer on the night.

COST

Person: Free Entry (includes activity and food) $1 per can of drink

Carer: Free entry

When: Once a month

Time: 6.00pm – 9.00pm (Doors open at 5.45pm)

Where: 142-144 Drummond Street Oakleigh 3166

CONTACT

Call: 03 9212 0112 Email: [email protected]


AUGUST 201714 – 18 Aug: Apollo Bay (5 days) $2050 $2900Apollo Bay is an ideal place for a break! Travel along the Great Ocean Road and experience amazing attractions like the 12 Apostles or the Otway Lighthouse. Apollo Bay offers a magical experience with its Otway rainforest treetop walk, truly spectacular! You are sure to have amazing memories from this breathtaking example of Australian coastline.

21 – 25 Aug: Peninsula (5 days) LSN $2050 MSN $2900It’s pretty hard to go wrong with the fantastic Victorian peninsula. Visit Arthurs Seat, Ascombe Maze and gardens, the Strawberry Farm and Moonlit Sanctuary. Take the ferry to Queenscliff and check out the Rye back beach. Visit Sorrento and check out Point Nepean.

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SEPTEMBER 20174 – 8 Sept: Kangaroo Island (5 days) LSN $3200Fly to Adelaide before riding the ferry over to Kangaroo Island. See the biggest seal colonies in Australia, the Remarkable Rocks, amazing National Parks and grab some fantastic food. Head down the main street and watch the nightly pelican feeding.

11 – 15 Sept: Victoria (5 days) LSN $2300 MSN $3600Have you ever wanted to explore all the great places in Melbourne at your own pace? Come with us and visit Eureka Tower, the Melbourne Aquarium, Science works, the National Gallery, the Melbourne Zoo and IMAX/Museum. Explore the city and have a fantastic break.

18 – 22 Sept: Gold Coast (5 days) LSN $2990Fly to the sunny Gold Coast and get ready for fun and excitement! Visit three of the popular theme parks, and bask in the fantastic view from Q1. Take a daytrip to the popular Byron Bay or go shopping in the Queen Street mall. Take in the sights, enjoy the weather and savor the adventure!

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OCTOBER 2017

9 – 15 Oct: Fiji (7 days) LSN $4960Come for a trip to paradise in the heart of the South Pacific, Fiji is blessed with 333 tropical islands that are home to amazing views, and wonderful people. Fiji is the home of white sand beaches and an pristine natural environment. There is no better destination so close from home for some recreation.

16 – 20 Oct: Cairns (5 days) LSN $3300 MSN $4100Travel to Queensland to soak up some sun, sand and surf! Visit the city of Cairns, tour the Daintree, check out the tropical destination town of Port Douglas and visit the crocodile park! Visit some natural waterfalls and have a swim in the warm northern waters!

23 – 27 Oct: Brisbane (5 days) LSN $2950 MSN $3400Come with us to Brisbane, a brilliant Australian city. Take a drive to visit the Tamborine Mountains and explore the city. Be sure to go to one of the theme parks, and do some shopping while you are away!

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13 – 17 Nov: Ballarat (5 days) LSN $2400 MSN $3000Heading off to Ballarat will give you best of both worlds. Explore the famous Sovereign Hill and everything the Gold Rush period has to offer for an excitement filled day. Then why not head to Daylesford for a visit and spend time relaxing at the Hot Springs, enjoying the comforts of the famous town and its great attractions.

20 – 24 Nov: Perth (5 days) LSN $3450 Come on a fantastic trip to Perth. Check out the eerie alien landscape of The Pinnacles at Cervantes, visit Margaret River, explore Fremantle and take a daytrip to York. Be sure to bask in an Indian Ocean sunset as Western Australia is the only place to do it!

4 – 8 Dec: Lakes Entrance (5 days) LSN $2450 MSN $2900Take a trip to Lakes Entrance for 5 days. Visit the Colquhoun State Forest with its Trestle Bridge, walking tracks and picnic area. Pay a visit to the lakes history centre or Australia’s largest and most beautiful inland waterways, the Gippsland Lakes and the Ninety Mile Beach. Bird and marine life thrive here, with lake dolphins and pelicans frequenting many locations, so bring your camera!

11 – 15 Dec: Gold Coast (5 days) LSN $2990Fly to the sunny Gold Coast and get ready for fun and excitement! Visit three of the popular theme parks, and bask in the fantastic view from Q1. Take a daytrip to the popular Byron Bay or go shopping in the Queen Street mall. Take in the sights, enjoy the weather and savor the adventure!

NOVEMBER 2017

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8 – 12 Jan: Apollo Bay (5 days) LSN $2050 MSN $2900Apollo Bay is an ideal place for a break! Travel along the Great Ocean Road and experience amazing attractions like the 12 Apostles and the Otway Lighthouse. Apollo treetop walk, which is truly spectacular! You are sure to have amazing memories from this breathtaking example of Australian coastline.

16 – 20 Jan: Tasmania Hobart (5 days) LSN $2999 Come away to experience everything Hobart has to offer! Visit the historic Port Arthur, explore the world famous MONA gallery, and do some shopping in the city of Hobart. Discover scenic Launceston and ride the chairlift as well as exploring the Gorge on a boat ride.

29 Jan – 4 Feb: Surfers Paradise and Byron Bay (7 days) LSN $3999Have the best of both worlds on this fantastic trip! Fly up to the gold coast and enjoy the many attractions including: Tamborine Rainforest Skywalk with its Skywalk Bridge and the Cedar Creek Viewing Platform, the Surfers Paradise Beachfront Markets and the Sky Point observation deck. The fun doesn’t stop there! Head down to Byron bay and relax on the beach and explore the glorious Byron hinterland. A trip not to be missed!

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JANUARY 2018


TBA: Having a Say (5 days) LSN $2400 MSN $2800Come along to the annual Having a Say Conference 2018 to have your voice heard. Participate in the ‘Come and Try’ activities, go to red faces and have a fantastic catered dinner and dance on the Geelong pier. Meet new friends and catch up with old ones at the biggest Disability Expo of the Year! Explore the Great Ocean Road, visit Apollo Bay, and take some photos at the 12 Apostles.

19 – 23 Feb: Cairns (5 days) LSN $3300 MSN $4100Take a break in Australia’s most relaxed city! Take a swim at the esplanade, see the crocodile park, explore the Daintree Rainforest and visit the historical open air Herberton Museum. There is nothing as good as a tropical getaway!

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5 – 9 Mar: Sydney (5 days) LSN $2670Pack your bags and fly up to Sydney! Travel around the world famous city visiting the amazing sights and eating delicious meals. Walk across the Harbour Bridge, experience Taronga Zoo, the Sea Life Sydney Aquarium, Madame Tussauds and the Eye! Don’t forget to take some great photos and explore the Opera House!

19 – 23 Mar: Brisbane (5 days ) LSN $2750If visiting the beautiful city of Brisbane isn’t enough for you to have a great time then there are plenty of amazing things to do while you are away. Why not take a trip to Byron Bay and have a swim in the famous coastal town’s waters. You can visit Stradbroke Island or take a trip to Tamborine Mountain. A truly spectacular adventure!

MARCH 2018

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9 – 13 Apr: Echuca (5 days) LSN $2350 MSN $3300Its time to head off to Echuca. Investigate the regions rich and diverse history at one of the many museums while taking a stroll through the famous historic Port of Echuca. Hire a canoe or take a horse and carriage ride, visit the fauna park, or take an eco-tour through the wetlands.

16 – 20 Apr: Darwin (5 day) LSN $3450Come and experience all that Darwin has to offer. Explore the tropical city and take a tour of the Kakadu National Park. View all the wondrous waterfalls of the Litchfield National Park and experience a tour of Nitmiluk Gorge.

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TBA Singapore (11 days) LSN $7890 Come and have a brilliant experience in Singapore. This progressive island is the gateway to South East Asia and is a dynamic mix of cultures, ideas and histories. You will have the opportunity to explore many great things including:

- China town for some delicious food- Night markets in Singapore after dark- Fort Canning Park for some history and relaxation- Gardens by the Bay- The Flower Dome- Universal Studios

21 – 27 May: New Zealand (7 days) LSN $5650Pack your bags and fly over to New Zealand to explore Wellington! Take a ride on the Wellington Cable car; take in the view from the top of Mt Victoria and Tour Te Papa Tongarewa the national museum of New Zealand. Indulge your love of cinema with an ultimate movie tour or visit ZEALANDIA is the world’s first fully-fenced urban ecosanctuary.

MAY 2018

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4 – 8 Jun: Sydney (5 days) LSN $2670Pack your bags and fly up to Sydney! Travel around the world famous city visiting the amazing sights and eating delicious meals. Walk across the Harbour Bridge, experience Taronga Zoo, the Sea Life Sydney Aquarium, Madame Tussauds and the Eye! Don’t forget to take some great photos and explore the Opera House!

18 – 24 Jun: Port Douglas (7 days) LSN $4999Come to Queensland to soak up some sun, sand and surf! Relax in sunny Queensland, heading out to visit the amazing Green Island tour the Daintree Rainforest and see the amazing view from the Sky Rail! Explore the reptile park and get up close with the crocs! Relax by night in beautiful Port Douglas and have an amazing holiday!

JUNE 2018

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What is included in the costImpact Support Services recreation and skill building packages include the following:• Transport throughout the duration of the event with

departures and arrivals to take place from a location specified in the itinerary;

• Airfares (if applicable)• Accommodation;• Main meals - breakfast, lunch and dinner;• Entrance to tourist venues, places of interest listed

on the itinerary (unless otherwise stated);• Experienced and qualified Support Workers, who

support people for the duration of the event. The staff ratio is dependent on the support level required by the participant; and

• Wheelchair accessible services

What is not includedImpact Support Services events do not include:• The cost of visas, passports, travel permits;• The cost of items of a personal nature such as

laundry, telephone calls, excess baggage charges, postage, internet usage, beverages, medical supplies and any other expenses not stated as included.

• Travel insurance is NOT included but can be organised upon request.

Tailor made holidaysImpact Support Services recognise that the events listed may not be suitable for everyone. We are happy to develop custom event options. This will incur a $150 set fee for planning individualised itineraries.

MedicalPeople with pre-existing medical conditions such as epilepsy, diabetes or an allergy are required to fill out an emergency action plan and return this to Impact at least one month prior to the holiday. Any person taking medication is also required to fill in a treatment form and return to Impact at least one month prior to event commencement.

Medication needs to be clearly labelled with name and dosage details on each Blister pack/Pharmacy prepared Roll/Webster pack or Dosette box.

Behaviour Support PlanningIf applicable we will need to recieve a current copy of each person’s Behavioural Support Plan at least one month prior to the holiday. This will enable Support Workers to ensure the plan continues to be implemented whilst away.

International holidaysBookings and a 30% deposit should be made at least 16 weeks in advance of the holiday and balance paid no later than 12 weeks before departure. If payment is not received at this time, cancellation fees will apply.

Interstate holidaysBookings and a 20% deposit should be made at least 12 weeks in advance of the holiday and balance paid no later than 8 weeks before departure. If payment is not received at this time, cancellation fees will apply.

Victorian holidaysBookings and a 20% deposit should be made at least 6 weeks in advance of the holiday and balance paid no later than 4 weeks before departure. If payment is not received at this time, cancellation fees will apply.

ChangesThe holiday itinerary is designed to be flexible so that we can allow for changes depending on peoples needs and interests. People are encouraged and supported to express their interests and needs. Impact Support Services reserves the right to modify the event itinerary in any way necessary at its sole discretion without entitlement to a refund. The itinerary may be changed due to circumstances such as weather conditions, availability of accommodation, availability of flights or any unforeseen circumstances. It also has the right to change the cost of a holiday due to unforeseen changes to prices. Prices are correct as of 1st January 2016 and are subject to change.

BOOKING TERMS AND CONDITIONS


CancellationsShould you cancel your booking a full refund will only be given if the place can be filled from our waiting list or if another person can take over the booking. Notice of cancellation must be made in writing to Melba Support Services. If the place cannot be filled, the below cancellation fees apply. Impact may cancel an event if the minimum number of people is not reached. Should this occur, you can transfer your deposit/payment to another available event or a refund will be paid to you.

Holiday destination

Timeline Cancellation fee

Victoria 28 - 14 days 50%

Victoria 14 - 7 days 75%

Victoria 7 - 0 day 100%

Interstate 60 - 90 days 75%

Interstate 60 days or less 100%

International 90 days or less 100%

PLEASE NOTE: A 20% administration fee of deposit/balance paid will be non-refundable. This fee applies to all events within Victoria, interstate and overseas.

ABN 39 848 842 276 | Inc. A0025623H

40-50 Melba Avenue, Lilydale VIC 3140 PO BOX 554, Lilydale VIC 3140

Phone: 03 9212 0100 Fax: 03 9739 5188 Email: [email protected]

www.melbasupport.com.au

Other conditions• Impact Support Services reserves the right

to withdraw participation from anyone whose behaviour is likely to affect the smooth operation of the event or adversely affect the enjoyment or safety of other people. In such an event, the person and/or carer will bear the full cost of the person’s return from the holiday. Impact Leisure Services shall be under no liability to such a person.

• An event attendee is liable for any damage to property or persons which they may cause.

• All personal belongings are the responsibility of that person. Impact will not be held liable for any items lost or damaged on a holiday. Impact will not be held accountable for any monies not directly under their control.

We will work with you to create the best recreation for you. Do you have

a skill building idea of your own?

Do you prefer to travel alone?


14 – 18 AUG: APOLLO BAY (5 DAYS)

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21 – 25 AUG: PENINSULA (5 DAYS)

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4 – 8 SEP: KANGAROO ISLAND (3 DAYS)

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11 – 15 SEP: VICTORIA (5 DAYS)

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18 – 22 SEPT: GOLD COAST (5 DAYS)

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9 – 15 OCT: FIJI (7 DAYS)

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16 – 20 OCT: CAIRNS (5 DAYS)

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23 – 27 OCT: BRISBANE (5 DAYS)

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13 – 17 NOV: BALLARAT (5 DAYS)

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20 – 24 NOV: PERTH (5 DAYS)

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4 – 8 DEC: LAKES ENTRANCE (5 DAYS)

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11 – 15 DEC: GOLD COAST (5 DAYS)

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8 – 12 JAN: APOLLO BAY (5 DAYS)

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16 – 20 JAN: TASMANIA (5 DAYS)

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29 JAN – 4 FEB: SURFERS PARADISE & BYRON BAY (7 DAYS)

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TBA: HAVING A SAY (5 DAYS)

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19 – 23 FEB: CAIRNS (5 DAYS)

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5 – 9 MAR: SYDNEY (5 DAYS)

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19 – 23 MAR: BRISBANE (5 DAYS )

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9 – 13 APR: ECHUCA (5 DAYS)

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16 – 20 APR: DARWIN (5 DAYS)

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TBA SINGAPORE (11 DAYS)

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21 – 27 MAY: NEW ZEALAND (7 DAYS)

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4 – 8 JUN: SYDNEY (5 DAYS)

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18 – 24 JUN: qUEENSLAND (7 DAYS)

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LOW SUPPORT Ratio 1:3 staff to people

MEDIUM SUPPORT Ratio 1:2 staff to people

P 03 9212 0112 E [email protected] www.melbasupport.com.au

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recreation august and 2017 skill to building june · 14 – 18 aug: apollo bay (5 days) $2050 $2900...

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