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1 (PSU LOGO) ISBN No.: 978-971-93886-2-3 RECORDS MANAGEMENT OFFICE OPERATIONS MANUAL (Version 01) *** Records Management Office Administrative Division JANUARY 2013

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Page 1: RECORDS MANAGEMENT OFFICE OPERATIONS MANUAL

1

(PSU LOGO) ISBN No.: 978-971-93886-2-3

RECORDS MANAGEMENT OFFICE OPERATIONS MANUAL

(Version 01)

***

Records Management Office Administrative Division

JANUARY 2013

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PRODUCTION NOTES:

DR. JETER S. SESPEÑE University President

(Consultant)

PROF. MARILYN G. PABLICO Chief Administrative Officer (Working Team Adviser)

MARY PAZ F. ANGELES

Records Officer (In-Charge, Data Information and Output Preparation)

AMPARO F. ESGUERRA Cover Design

BALTAZAR A. BANTILLO Public Relations, Information and Media Office

(Lay-Out and Design)

THE PSU RECORDS MANAGEMENT OFFICE WORKING TEAM

Mary Paz F. Angeles Ma. Elena C. Biolena

Eva B. Bungalso Clyde D. Regla

Sheryll Anne B. Reginio Manolo P. Bundukin

Mishel Angielic G. Castro Ryan Kristoffer L. Fortes

Public Relations, Information and Media Office (PRIMO) (Printing)

THE PSU RECORDS MANAGEMENT OFFICE WORKING TEAM

(Coordination and Distribution)

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PSU RECORDS MANAGEMENT OPERATIONS MANUAL

Version 01, January 2013

Printed by the Public Relations and Media Office (PRIMO)

Palawan State University, Tiniguiban Heights Campus

Puerto Princesa City, Palawan, Philippines

Advisory Note:

No part of this Manual may be imitated, reproduced, stored or transmitted, in any form

or in any related means such as electronic, photocopying or reproduction, scanning, fax transmission,

recording or otherwise without prior request or permission from Palawan State University.

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TABLE OF CONTENTS

Preface i Acknowledgment ii

Chapter I - Title and General Provisions 1

Section 1 Title Section 2 Policy Statement

Section 3 Records Management (Defined) Section 4 Records Management Functions

Section 5 Flow of a Functional Records Management System Section 6 Scope of the Records Management Program Section 7 Basic Steps for the Proper Execution and Control of the Records

Management Program Section 8 Essential Elements of a Complete Records Management Program

Section 9 Purposes of Records Management Section 10 The Concepts of Records Management

Section 11 The Goals of the Records Management Program Section 12 Phases of Records Management Section 13 Categories of Value of Records

Section 14 Functions of the Records Management Office Section 15 Duties and Responsibilities of the Records Management Office Personnel

Section 16 Records Management Office Organizational Structure and Flow Charts

a) Division Chart (Administrative Division) b) Section’s Chart

c) Functional Chart d) Documents Flow Chart

e) Filing Flow Chart f) Retrieval Flow Chart

Chapter II - Policies and Procedures 20

Section 1 Policies Section 2 Receiving of Correspondence, Mail Management and

Messenger Services Section 3 Releasing of Correspondence and Documents Section 4 Related Services

Section 5 Requests for Official Records

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Chapter III - Programs and Objectives of the Records Management Office 33

Section 1 Records Appraisal

Section 2 Records Inventory Section 3 Records Disposal Section 4 Records Maintenance

Section 5 Records Retention Section 6 Filing Classification Scheme/Guide

Section 7 Records Authentication Services Section 8 Staff Training and Development

Section 9 Lakbay-Aral Section 10 Outreach Training Section 11 Echo-Training

Section 12 Physical Plan and Facilities Improvement Section 13 Communication Equipment Procurement

Section 14 Documentation Equipment Procurement Section 15 Records Computerization

Chapter IV - Classification and Filing 37

Section 1 Classification and Filing Section 2 Uniform Filing Classification Scheme

Section 3 Procedures in Filing Section 4 Pointers in Filing Section 5 Servicing with Files and Records Retrieval

Chapter V - Policy Statements on Handling Records 40 Section 1 Access to Official Records

Section 2 Incoming Mail and Correspondence Section 3 Outgoing Communications Section 4 Messenger Services

Section 5 Issuances Section 6 Secrecy of Communication

Chapter VI - Access to Official Records 42

Section 1 Office Rules on Requests for Information

and Access to Official Records

Section 2 Authentication, Verification and Certification of Documents

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Chapter VII - Security of Records 44 Section 1 Records Security (Defined)

Section 2 Factors to be Considered in Records Security Section 3 Important Tools on How to Protect Records

Section 4 Privacy in Documents Handling Section 5 Infidelity in the Custody of Documents

Chapter VIII -Records Retention and Disposition 47

Section 1 Records Disposition (RD) Section 2 Records Disposition Schedule (RDS)

Section 3 Records Disposition Program (RDP) Section 4 Setting up of a Records Disposition Program

Chapter IX - Electronic Records 50 Section 1 Legal Basis of Electronic Records Section 2 Familiar formats of Electronic Records

Section 3 Steps and Procedures for the Management of Electronic Mail Section 4 Managing Documents with Electronic Signatures

Section 5 Disposal of Electronic Records

Glossary 54 Appendices 60 References 67

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PREFACE

The Palawan State University Records Management Office embarks on the

preparation of a Records Management Operations Manual in order to adopt

functional policies and procedures in the management of records.

The security of records is a vital essential in an organization. Records are

considered as the memory of an agency. The Records Management Office being the

Center for records custody of the University shares one its perspectives, the

preparation of an Operations Manual to serve as guide in the implementation of

standardized and functional policies and procedures in records management.

Further, it is hoped that this Manual could be used as one of the references

of all concerned offices of the university and at the same time shall serve as an

important tool for the records custodians, office staff, and personnel handling

records to clarify and to internalize their vital roles and responsibilities by providing

them with updates, guidelines and basic principles of a sound, effective, and

systematic handling and safekeeping of records.

i

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ACKNOWLEDGEMENT The Records Management Office personnel would like to extend their special thanks to the following for the conceptualization, visualization, preparation and realization of the PSU Records Management Operations Manual as we introduce its first version: Dr. Jeter S. Sespeñe, University President

Dr. Teresita L. Salva, former University President (retired)

Dr. Erlinda A. Ganapin, former Executive Vice-President (retired)

Professor Marilyn G. Pablico, Vice-President for Finance and Administration Mr. Desditchado S. Villasario, former Vice-President for Financial Management (retired)

Dr. Lorna C. Gelito, Vice-President for Academic Affairs Atty. Joselito C. Alisuag, Presidential Assistant for Special Projects and Concerns Dr. Fe V. Ricon, Presidential Assistant for Campus and Institutional Development Dr. Edgardo H. Castillo, former Vice-President for Research and Extension (retired)

Dr. Michael D. Pido, Vice-President for Research and Extension Dr. Mary Allyson C. Liboro, Presidential Assistant for External Affairs and International Relations

Mr. Noli C. Corpuz, former University and Board Secretary (retired)

Mr. Crisostomo M. Biolena Jr., University and Board Secretary Dr. Elucila M. Sespeñe, Director, Public Relations, Information and Media Office Ms. Lourdes C. Salvador, University Librarian Prof. Thelma S. Casanova, University Registrar The Staff, Public Relations, Information and Media Office (PRIMO)

Fellow workers and colleagues

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CHAPTER I

TITLE AND GENERAL PROVISIONS Section 1 - Title This Manual shall be known as the Palawan State University (PSU) Records Management Office Operations Manual. Section 2 - Records Management Office Policy Statement The Records Officer and his/her staff shall be responsible in the implementation of a sound, systematic, effective and functional records management program within the organization. The preparation of the PSU Records Management Operations Manual aims to develop and to improve to a high quality, the delivery of records management services to the University. Section 3 - Records Management (Defined) It is the application of the systematic and scientific control of recorded information required in the operation of the agency’s transactions. It involves the following: Creation Transmission Maintenance Storage Protection Disposition of records Use Retention Retrieval Preservation Section 4 - Basic Functions of Records Management

1. Programs the record’s life cycle

2. Ensures improved quality of information dissemination

3. Aids the top management in its functions

4. Maintains and adopt effective techniques in controlling forms, reports, correspondence and related paper work operations.

5. Maintains functional retention and storage areas for documents under custody.

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Section 5 - Flow of a Functional Records Management System

1. Records originate internally/externally from mail, word processing systems, electronic mail, fax transmission and other related means.

2. Records are transmitted to offices, divisions, units, sections and departments for action or information.

3. Records are filed in a system and equipment which will provide quick access and effective

control of records at all times.

4. Records are properly and systematically appraised to determine their value for the purpose of establishing a retention schedule to indicate how long the specified records are to remain in active status and which records are to be segregated on its inactive status.

5. Records to be transferred should be properly documented for easy access and retrieval.

6. Records are to be checked at the Records Management Office to be recommended for

disposal when no longer needed.

7. Records are destroyed and disposed in accordance with the existing rules and regulations set by the authorized agency of the government.

Section 6 - Scope of the Records Management Program

1. The Records Management Program strives to achieve an efficient, functional and orderly flow and dissemination of proper information within the organization. The Program aids the different phases of decision making of the top management in the processes of various official functions and concerns.

2. As an integral part of the management process, a well-designed and a functional records

management program supports the top management in planning, organizing and communicating. The Program ensures that the records are handled, controlled and maintained systematically.

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Section 7 - Basic Steps for the Proper Execution and Control of the Records Management System

1. Formulation of a responsive records classification system to provide basic organization

structure for the control of records and information.

2. Provision of appropriate filing equipment and supplies to properly and effectively hold and control records for easy retrieval and quick access.

3. Formulation of plans and procedures for the systematic and efficient handling of records

and information.

4. Implementation of a Records Retention Schedule (RRS) to determine the period records are to be retained in active/current and inactive/non-current files and in a Records Center.

5. Formulation of written procedures for the transfer of records from active/current to

inactive/non-current storage areas including the disposal of records that have already served their retention periods and are no longer needed.

Section 8 - Essential Elements of a Complete Records Management Program

1. Systematic control over creating, handling, processing, filing, storing, retrieving and disposing of business information in different forms (electronic, paper, magnetic, optical, microfilms, audio tapes, videotapes and other related kinds).

2. Adequate evidence (records) of official business activities needed to document accurately and to protect legally the interests of the agency, its personnel and its clients.

3. Functional office policies and procedures for accurate identification, storage, retrieval and

retention of records under custody.

4. Systematic and accurate distribution and access to records used in current and day-to-day operations with discreet and careful control over confidential information.

5. Formulation of a disaster recovery plan for the protection of records from unauthorized

access, loss and disaster.

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6. Formulation of a records inventory and appraisal process for records retention.

7. Implementation of cost measures, efficiency and performance evaluation of personnel, proper office location and space use and supplies and equipment needs.

8. Trainings, conferences, conventions, workshops and seminars to familiarize and to update concerned personnel with the records management program.

Section 9 - Purposes of Records Management

1. To create records necessary for the efficient and successful operation of the organization.

2. To provide records when requested and to retain them as long as needed.

3. To save records needed for the continuous operation of the organization and to dispose those that are no longer needed.

Section 10 - The Concepts of Records Management

1. Filing Concept - “Filing” is the placing of records into proper containers for the easy and quick retrieval.

2. Records Retention Concept- A concept of records management that considers the

following:

a. Filed material as necessary piece of information b. Integration of files in an organization-wide basis c. Makes essential information easily accessible d. Early disposal of worthless/valueless paper e. Facilitates control of forms

3. Paper Work Management Concept - Paperwork signifies a very broad area of paper

handling. It concerns with the movement of records from receipt to storage until the final disposal.

4. Records Control Activities Concept - This concept concerns almost all phases of office activities as part of the records management functions.

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Section 11 - The Goals of the Records Management Program

1. The Program strives to achieve an orderly, systematic and efficient flow of communication throughout the organization which provides necessary information in the form needed to facilitate the process of decision-making concerns within the agency.

2. A well-designed and a well-implemented records management program supports the

agency’s management processes of planning, organizing, controlling and communicating. Section 12 - Phases of Records Management

1. Records Creation - the act of bringing the records into existence to appropriately document the agency’s functions, policies and procedures, decisions and essential transactions in the operation of the agency.

2. Records Maintenance and Use - is the process of records management that includes systematic handling, arrangement of written materials in a functional filing sequence and the selection of an appropriate type of filing dockets and storage equipment.

3. Records Disposition - is the systematic transfer of non-current records from an

office to any records storage area, the identification and preservation of permanent records and the disposal of valueless records.

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RECORDS LIFE CYCLE DIAGRAM

Records Creation

Records Disposition

Records Maintanance

and Use

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Section 13- Categories of Value of Records TIME VALUE - refers to the specific period of usefulness of records.

a. Temporary - when the records have served the purposes for

which they were created or when action on them have been accomplished and terminated.

b. Permanent- When the records have administrative, legal,

archival, research or historical significance and are worthy for preserving.

UTILITY VALUE - refers to the nature of the usefulness of the records to the agency’s operations.

a. Administrative- records value that is determined by their

use as administrative tools in accomplishing the administrative concerns of an agency to carry out its functions and responsibilities.

b. Fiscal - records value that is determined by their use to

discharge the financial obligations of the agency.

c. Legal - records value expressing legal decisions and opinions, records that generally give protection of the civil, legal, property and rights of an individual.

d. Archival - records value that reflects significant historical

events or historical documentations that could be used as basis for research.

e. Historical - records value that provides complete records of the past and current activities. This could be referred to the policies, plans, rules and procedures which the organization adapted to preserve its institutional memories.

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f. Research - records value that provides actual or potential usefulness for studies of methods, operations, data on experience and investigation for use in the conduct of researches.

Section 14 - Functions of the Records Management Office

1. Establishes and maintains a systematic records management program for the University in an orderly, efficient, effective and economical manner.

2. Implements the records management program, its policies and procedures in the creation, maintenance and disposition of records.

3. Receives releases, sends out mail, disseminates and distributes all official communications

with prompt dispatch to the concerned offices and action officers of the University and to the different agencies in accordance with the functional policies and office procedures.

4. Disposes records that have already reached their retention periods and are assessed and

appraised to be valueless in accordance with the existing rules, regulations and laws on records disposal set by the authorized government agency.

5. Monitors and evaluates the functional records management program being

implemented.

Section 15 - Duties and Responsibilities of the Records Management Office Personnel

1. Administrative Officer V (Records Officer III) a) Coordinates, directs and supervises the functions and activities of the Records

Management Office.

b) Assumes full responsibility over the custody and safekeeping of the official records and documents of the University and authorizes issuance thereof.

c) Prepares and updates functional policies and office procedures.

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d) Makes decisions in accordance with the established policies and office procedures.

e) Establishes and maintains an active continuing program for the management, preservation and disposition of records.

f) Assigns work, issues written and verbal instructions and reviews accomplished work of

records office personnel for its accuracy and in conformity with the existing policies and procedures.

g) In-charge in the preparation of Records Disposition Schedule (RDS) and Records

Disposal (RD).

h) Prepares annual and other required reports.

i) Authenticates copies of documents.

j) Attends personally to important and urgent matters.

k) Does other related tasks.

2. Administrative Aide IV

Records Custodian II – designee a) In-charge of Documents Coding and File Classification following the File Classification

Scheme being implemented in the workplace. b) Sets new file categories, checks and classifies official communications for releasing,

sorting, coding and filing.

c) Assumes responsibility over the custody and safekeeping of official records and documents.

d) Performs variety of skilled clerical tasks such as receiving, processing and assigning of correspondence.

e) Follows written instructions and reviews accomplished work for its accuracy and in

conformity with the office policies and procedures.

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f) Assists in establishing and maintaining an active continuing program for the management, preservation and disposition of records.

g) Authenticates copies of documents.

h) Assists in the preparation of annual inventory and appraisal of records.

i) Assists in the preparation of annual and other required reports.

j) Attends personally to important and urgent matters.

k) Does other related tasks.

3. Administrative Aide Records Custodian I - designee a) Serves as frontline office assistant. b) Performs variety of skilled clerical tasks such as receiving, controlling, processing and

assigning of correspondence.

c) In-charge of incoming communications, manages documents to be classified, coded, filed and retrieved.

d) Assists in establishing and maintaining an active continuing program for the

management, preservation and disposition of records. e) Follows written instructions and reviews accomplished work for its accuracy and in

conformity with policies and procedures.

f) Performs tasks and responsibilities as assigned by immediate superiors from time to time.

g) Assists the records officer and co-staff in the performance of records management

functions.

h) Does other related tasks.

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4. Administrative Aide Records Assistant I I – designee a) In-charge of data encoding. b) Prepares summary of contents of files in every folder (current/active and non-current

records/inactive).

c) Assists in the Documents Coding and File Classification following the File Classification Scheme being implemented in the workplace.

d) Assists in the preparation of Records Disposition Schedule (RDS) and Records Disposal

(RD)

e) Encodes records series of files for inventory and disposition.

f) Assists in the preparation of annual and required reports.

g) Assists the records officer and co-staff in the performance of records management functions.

h) Does other related tasks.

5. Administrative Aide Records Assistant I – designee a) Performs variety of skilled clerical tasks such as receiving, processing and assigning of

correspondence. b) In-charge of copy and reproduction. c) Assists in the preparation of annual inventory of records. d) Follows written instructions and reviews accomplished work for its accuracy and in

conformity with policies and procedures.

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e) Performs tasks and responsibilities assigned by immediate superiors from time to time.

f) Assists in the accession, reference, and disposal of records and other activities of the

section.

g) Determines the need of the section as to supplies and equipment.

h) Does other related tasks.

6. Administrative Aide

Records Liaison - designee

a) Serves as frontline office assistant. b) Receives, controls and processes outgoing communications.

c) Claims and receives mail and documents from the Postal Services, offices, agencies,

couriers and forwarders. d) Sorts mail as to official, personal, confidential and private. e) Delivers, sends mail and official documents to the Postal Services, offices, different

agencies, couriers and forwarders. f) Stamps, records and processes mail and documents. g) Assists in other messenger’s work.

h) Performs tasks and responsibilities assigned by immediate superiors from time to

time. i) Does other related tasks.

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7. Administrative Aide II Messenger a) Performs general messenger’s work.

b) Records and delivers communications, documents, mail, parcels and packages to the

different divisions, departments, units, sections and action officers of the University.

c) Runs errands, performs clerical tasks such as filing cards, sorts mail, and secures stocks and office supplies.

d) Performs specified duties and responsibilities.

e) Performs tasks and responsibilities assigned by immediate superiors from time to time.

f) Does other related tasks.

Section 16 - Records Management Office Organizational

Structure and Flow Charts

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DIVISION CHART

Administrative Division

(Extracted from the University’s amended Organizational Structure as approved by the PSU Board of Regents thru Resolution No. 69, S. 2012, 163rd Board of Regents Meeting, September 4, 2012).

SECTION’S CHART RECORDS MANAGEMENT OFFICE

Vice President for Personnel and Administration

Human Resource Management

RECORDS

Health ServicesConstruction and

Maintenance Services

Audio-Visual Motorpool

Electrical ServicesArchitectural and

Design Office

Security Services General Services Office

Klik Station Information and Communication Technology

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FUNCTIONAL CHART RECORDS MANAGEMENT OFFICE

Administrative Officer V

(Records Officer III)

Administrative Aide IV

(Records Custodian II)

In-charge of documents coding, file

classification, records

disposal, reports and

other related services

Administrative Aide

(Records Custodian I)

In-charge of incoming

communica-tions,

performs variety of

skilled clerical job and other

related services

Administrative Aide

(Records Assistant II)

In-charge of data encoding,

prepares summary of contents of

files for current and non-

current records and other

related services

Administrative Aide

(Records Assistant I)

In-charge of copy and

reproduction, takes charge of of the section's

need for supplies &

equipment and other related

services

Administrative Aide

(Records Liaison)

In-charge of outgoing

communica-tions,

releasing, mail services,

tracking & dispatching of

documents and other

related services

Administrative Aide II

(Messenger)

In-charge of mail sorting,

dispatching of processed

documents, recording and reproduction

and other related services

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DOCUMENTS FLOW CHART

RECORDS OFFICER

1. Exercises overall supervision of the Office.

2. Certifies authenticity of documents.

3. Prepares accomplishment reports.

4. Evaluates performance of staff.

5. Delegates duties and responsibilities of staff.

Messenger/ Liaison/ Copy & Reproduction

Section

1. Provides internal and external messenger services.

2. Copy and reproduction services.

3. Mail services.

4. Dispatching and distribution.

5. Related Services

Current Records Section

1. Receiving incoming communications.

2. Releasing outgoing communications.

3. In-charge of file room.

4. Provides reference services, authentication and forms control.

5. Coding, classification, filing and retrieval.

6. Related Services

Non-current Records Section

1. Inventories of non-current records.

2. Provides related services in records disposal in accordance with Records Disposition Schedule.

3. Coordinates with the National Archives of the Philippines on the Records Disposal and its approval.

4. Related Services

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FILING FLOW CHART

STEP 1

STEP 2

STEP 3

STEP 4

STEP 5

STEP 6

STEP 7

STEP 8

RECORDS CREATOR

Action Unit/s to which the document is to be

forwarded

Back to the Records for recording of action taken

and instruction/s.

Forward the document to the next Action Unit

Back to the Records to determine the individuals

to be given copies.

Reproduction of Copies

Distribution of copies to the concerned

File Copy for classification coding and filing

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Step 1 (Inspect)Step 2 (Index/

Classify)

Step 3 (Code)Step 4 (Cross-

reference)

Step 5 (Sort) Step 6 (File)

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RETRIEVAL FLOW CHART

CHAPTER II

Step 1 (Request of Record)

Step 2 (Search/ locate for the record)

Step 3 (Retrieve the file/ record)

Step 4 (Pull-out the file folder from the docket/ file cabinet/storage area)

Step 5 (Reproduce the record) Step 6 (Release the record)

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POLICIES AND PROCEDURES

Section 1 - POLICIES

1. Strict observance of the “Secrecy of Communication” should be implemented at the Records Management Office. The Records Management Office personnel are not allowed to leak information on all communications and documents received and recorded.

2. The Records Management Office personnel are strictly not allowed to authenticate,

reproduce, circulate, release or give copies of documents to unauthorized individual without authority or permission from the concerned or from the higher authorities of the University.

3. All official correspondence and mail (in original copies) received through the Postal Services

Office, couriers, forwarders, fax, electronic mail and other related means should be recorded at the Records Management Office to be routed to the concerned action officers.

4. Correspondence or mail addressed to the person with his/her designation or position title

in the agency could be opened and recorded. The cover or envelope of the correspondence shall be attached to its content/s.

5. Correspondence or mail addressed personally to the official/employee, or bearing the

name of the official/employee together with his position title, should not be opened unless authorized. Particulars on the cover/envelope shall be properly recorded.

6. Correspondence marked as "Confidential", "Personal and "Private" should not be

opened unless authorized. Particulars on the cover shall be properly recorded. 7. Correspondence or mail addressed to an official/employee bearing his/her official

designation below his/her name, name of office, and address of the agency could be opened and recorded.

8. Personal mail should be claimed at the Records Management Office by the concerned

or his/her authorized representative. “No Delivery” of personal mail by the University Messenger.

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9. Unclaimed personal mail from the Records Management Office should be returned to the Postal Services Office after two (2) months without prior notice.

10. Mail addressed to students of the different colleges should be forwarded to the Office

of Student Affairs (OSA). “No delivery” of student-mail by the University Messenger. 11. Issuances from the Office of the University President and from other university

officials should be processed, disseminated and/or circulated to the different offices, departments, units and sections within the day and without delays.

12. Official correspondence for the University officials should be coursed through the

Records Management Office for stamping “Received” or “Official Release”. 13. A photocopy of document could serve as a reference only and NOT VALID

FOR PROCESSING. Only the ORIGINAL copy of document should be officially stamped “Received” or “Official Release” and to be forwarded to the concerned University official/s and action officers.

14. Official correspondence stamped “Received” or “Official Release” could also be directly delivered, forwarded or hand-carried to the concerned University officials and action officers upon the option of the bearer.

15. Transmittal/cover letter without the signature of the sender and /or representing

body/individual for documents with corresponding attachments should not be stamped official “Received” and/or “Official Release”.

16. A document or letter for mailing should be determined as to official or personal. Only the official mail should be provided with stamps by the in-charge of mail services of the Records Management Office.

17. The Records Management Office should always keep a copy or copies of official

correspondence received with complete action taken for its “File” or “Official File” (usually the original copy). The file copy/copies may or may not have the necessary attachments. Notations and action taken should also be properly recorded.

18. Whole folders of correspondence are not allowed to be issued by the Records

personnel to any requesting parties. Only the specific document being requested by

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the concerned or his/her authorized representative should be pulled-out from the folder to be returned immediately after reproduction.

19. A logbook/tracer should be provided to record incoming correspondence, indicating

the correspondence number, date, sender, subject matter and the initial of the receiving personnel. Action taken must be recorded under the column “Remarks” in the logbook/tracer.

20. The date of receipt of the correspondence in original copy should be stamped on the

top right portion of the document indicating the date, control number, initial of the receiving personnel and the time whenever necessary and applicable.

21. Correspondence to be released should be properly recorded in the logbook for outgoing communications stating the correspondence number, date, addressee, subject matter, means of sending, total denominations of stamps used if sent through mail or official receipts as proof if sent through courier/forwarders.

22. Correspondence released should be stamped at the top right portion of the document,

indicating the date, control number and initial of the releasing personnel;

23. Disposal of records that are already appraised and have reached their retention periods should be done upon the approval of the University’s request from the National Archives of the Philippines (NAP).

24. No “Back Log” policy – all transactions within the day are processed.

25. Only authorized personnel of the Records Management Office should be allowed to

retrieve and to pull-out files and folders on the dockets and storage cabinets.

26. The Records Officer or his/her authorized designee should be the one to certify documents being requested. Only verified documents ON FILE should be authenticated. The documents could be stamped as: (whichever is applicable)

a. “CERTIFIED COPY” b. “PHOTOCOPIED FROM RECORDS ON FILE” c. “VERIFIED TRUE COPY FROM THE ORIGINAL COPY PRESENTED”

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27. Requests for copies of confidential records, legal documents, records involving criminal, civil and administrative proceedings, and other related official documents and administrative issuances should be approved by the University President or his/her authorized designee whenever necessary. The above-said records could be subject to restrictions due to the sensitive nature of information contained on the documents. The concerned official/employee/signatory, requesting party or his/her authorized representative should state the reason why the documents are needed and for what particular purposes. The documents shall be assessed for certain service fees whenever necessary or applicable.

28. All personnel of the Records Management Office should be responsible for the safeguarding of documents to prevent unauthorized access. They are not

allowed to leave the documents and files in public view.

29. The Records Officer should always be accountable and responsible for the safekeeping of all records and documents under the custody of the Records Management Office.

Section 2 - RECEIVING OF CORRESPONDENCE, MAIL

MANAGEMENT AND MESSENGER’S SERVICES

1. Incoming mail claimed by the University Messenger from the Postal Services Office, messengers of couriers/forwarders should be forwarded to the Records Management Office.

2. Mail should be properly sorted to separate the official from the personal mail.

3. The Messenger should be the one in-charge for the delivery of official mail to the different offices and university officials concerned.

4. Official mail and correspondence should be opened and stamped “Received”.

The date of receipt of the correspondence in original copy should be stamped on the top right portion of the document indicating the date, control number, initial of the receiving personnel and the time whenever necessary and applicable.

5. Official documents should be recorded in the logbook to be routed to the proper

action officers and to be acknowledged by the concerned official or the receiving office personnel.

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6. The receiving personnel of the Records Management Office should check on the

following before stamping and affixing his/her initial on the documents being received:

a. Documents should be in original copies; b. Correct name and complete address of the addressee. c. Documents are properly signed by the

senders/endorsing officials;

d. Complete number of sheets/pages of document/s; e. Complete enclosures and attachments

mentioned in the basic communication;

f. All enclosures and attachments must be stamped “Received”.

7. Mail with wrong name of addressees and incorrect addresses from the postal

services office, couriers or forwarders should not be received by the Messenger or the receiving personnel of the Records Management Office. In the same case if the addressee is no longer connected with the University, said mail should be returned to the Postal Services Office, couriers or forwarders.

8. Documents assessed and appraised to have corresponding restrictions should be consulted/referred to the University President, his/her Legal Counsel and/or his/her

authorized representative/designee before stamping “ RECEIVED”. 9. Private or personal mail should be claimed by the concerned or the office in-charge

of the different colleges, departments, units and sections at the Records Management Office.

10. Mail with legal concerns and restrictions should be referred to the Office of the University President or his/her authorized designee and/or to the University’s Legal

Counsel whenever necessary before receiving and stamping “Received” by the receiving personnel in-charge.

11. Communications to be routed “through channels” should always be in original

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copies including the corresponding endorsements, attachments and/or actions taken.

12. Photocopies of incoming official correspondence addressed directly to concerned

university officials and/or through channels are NOT VALID for processing. Said photocopies could serve as reference only. Only the ORIGINAL documents should be coursed to the addressees or concerned university officials and/or action officers.

13. For correspondence with separate sheets of endorsement/s, all sheets should be

stamped “Received” together with the basic communication, cover letter or transmittal. All copies should be ORIGINAL. Endorsing officials and/or action officers could also maximize the blank spaces left on the endorsement sheet to avoid the use of additional paper.

14 Mail to be sent through “Registered Mail” should be attached with “Registry

Return Cards/Receipts”. 15. Registry receipts should be forwarded to the in-charge of the mail services for attachment to the document/s and for entry in the logbook.

16. The personnel in charge of receiving the official communications, mail,

administrative issuances and other related documents dispatched and delivered by the University Messenger to the addressees and different action officers are always assumed to be responsible for the proper handling of the documents he/she received. The documents should be forwarded immediately to the concerned University official for the action to be taken.

17. Official issuances, communications and other related official documents with action taken by the concerned University officials and action officers should be returned/forwarded to the Records Management Office for processing and proper dispatching.

18. Personal Registered mail with notice/s should be claimed by the person concerned or his/her authorized representative at the Postal Services Office. Only

the official registered mail should be claimed by the Messenger.

19. Documents to be sent through mail, couriers and forwarders without transmittal or cover letter could be forwarded to the Records Office already sealed in an envelope

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properly addressed and ready for sending/mailing. In case when transmittal is provided, the releasing personnel should have the cover letter stamped “Official Release”. The releasing personnel should have the document/s properly processed for sending/mailing.

20. Document/s being sent or transmitted through Fax machines could be

photocopied at the office where the document was received to be forwarded to the Records Office for recording and routing. (Note: some fax machines print documents on thermal paper, where the text contents easily fade).

21. For sealed or unsealed documents from individuals, outside agencies and offices

being hand-carried by an authorized person for the University head and with separate copies and/or copy furnished for the other university officials, the receiving personnel of the Records Management Office should only receive the document intended and officially addressed for the University head. The receiving personnel is not allowed to receive the documents intended for the other addressees unless authorized.

22. Copies of documents that did not passed through the Records Office for “Official

RELEASE” or “RECEIVED” shall be accepted and shall serve as “Copy/Copies as File”. The documents should be stamped “Received” with no correspondence number but with the date and initial of the receiving personnel.

23. Routing slips and notes originating from the different offices of the University which

are being attached to the documents should always bear the signature of the concerned University officials. Routing slips and notes without signature/s are not valid for processing. The receiving personnel should have the signed routing slips/notes stamped “Received”.

24. Incoming correspondence dated in advance or post dated should be stamped

“Received” on the date indicated on the document.

25. Documents that did not passed through the Records Office but had already acted upon by University officials should be stamped on the date when the documents are forwarded to the Records Office.

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INCOMING CORRESPONDENCE FORM

CORR. NO.

DATE FROM WHOM NATURE RECEIVER REMARKS

Section 3 - RELEASING OF CORRESPONDENCE AND DOCUMENTS

1. Correspondence to be received at the Records Management Office should always be

in three (3) copies. As much as possible all copies are ORIGINAL. 2. All copies should be stamped "Official Release", dated, numbered, and initialed by

the releasing personnel.

3. The originating office should specify the service desired whether the outgoing correspondence is for messenger service, personal delivery, postal, courier, fax, electronic-mail sending or other related means.

4. Documents classified as messenger’s service should be delivered immediately to the

official concerned. The office personnel in-charge should acknowledge receipt on the receiving copy or logbook of the Records Management Office.

5. Official documents released for mailing should be affixed with stamps.

Denominations of stamps used should be recorded in the logbook for outgoing correspondence.

6. Request for a second copy, photocopy, authenticated or certified copy/copies of document and/or set of documents requires a service fee of P50.00 whenever necessary or applicable. The service fee was approved by the University Board of Regents under Board Resolution No. 52, S. 2007.

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7. Outgoing official issuances from the University President, officers of the different colleges, offices, sections, units and departments of the University such as memoranda, advisories, administrative/office orders, travel orders and other related issuances should be received at the Records Management Office with complete “copy furnished” copies and/or attachments as stated in the basic communication.

8. Documents assessed and appraised to have corresponding restrictions should be

consulted/referred to the University President, his/her Legal Counsel or his/her authorized representative/designee before stamping “RECEIVED” or “ OFFICIAL RELEASE”.

9. In cases of rush and urgent issuances/advisories such as, memoranda, notices of meeting, advisories, letter-invitations and other related issuances from the officials of the different offices of the University, the office personnel in-charge from which the issuance originated could also help assist in the dissemination of advance information (by phone calls, text messages, electronic mail, fax transmissions and other related means) to be always followed by the delivery of copies to the concerned officials through messenger’s service of the Records Management Office. This suggested measure is to avoid unnecessary delays and to facilitate the fast flow of communication due to the time element involved that should also be considered.

RMO Form Sept 2012

RECORDS MANAGEMENT OFFICE

DOCUMENT/S AUTHENTICATION SLIP

(BOR Res. No. 52, S. 2007 -Service Fee/s to be paid at the PSU Cashier)

Official/Employee:__________________________________

Total No. of Sheet/s: ___________ Total No. of Set/s: ___________ Appraised/Verified by:_____________________________

Service Fee: P________ O.R. No.: _________________ Date: _____________________

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10. Outgoing correspondence dated in advance or post dated should be stamped “Official Release” on the date indicated on the document. 11. Official documents forwarded to the Records Management Office after 4:00 p.m. shall be processed as to priorities and whenever necessary to be considered for the next day transaction except for RUSH issuances.

OUTGOING CORRESPONDENCE FORM

CORR.

NO. DATE FOR WHOM NATURE SENDER REMARKS

Section 4 - RELATED SERVICES

1. Provides Retention Codes for classified documents on dockets and storage cabinets to

determine the retention periods of each record series and for the easy access on records inventory process;

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2. Updates of Records Series based on File Classification Scheme and File Classification Guide being implemented by the Records Management Office;

3. Updates of the Annual Inventory of records under custody;

4. Prepares the annual Timetable and Work Plan for the proposals and projects of the

Records Management Office;

5. Prepares the Detailed Operational Plan and Medium-Term Development Plan of the Section;

6. Requests approval from the University’s higher authorities in connection with the

sending-off of participants to trainings, workshops, seminars and conventions on Records Management in the local, national and international levels;

7. Disseminates information and updates to the different offices, departments, units and

sections of the University regarding invitations received from the different agencies in the local, national and international levels on trainings, seminar-workshops and conventions relevant to records management;

8. Requests approval from the University’s higher authorities in connection with the

conduct of trainings, lectures and briefings and disseminating of information and updates to the different colleges, departments, units and sections of the University relevant to Records Management’s programs and activities;

9. Requests and invites personnel and employees who have gone into different trainings to

serve as trainers and facilitators on applicable and selected topics on Records Management during trainings, lectures and briefings;

10. In-charge in the preparation of training presentations, modules, kits and certificates in

coordination with the Public Relations, Information and Media Office (PRIMO) of the University;

11. In-charge in the preparation of proposals for every scheduled training/s, lectures and briefings;

12. Other related services.

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Section 5 - REQUESTS FOR OFFICIAL RECORDS

1. Request for copy/copies of official documents should be made by the person concerned or his/her authorized representative. The request should be addressed to the University President or his/her authorized designee for approval stating the reason why the documents are needed and for what particular purpose.

2. Request for copies of documents needed for official purposes by the different colleges/units/sections/departments of the University requires a letter-request and/or authorization from the official/s concerned or requesting parties. The request should be addressed to the University President or his/her authorized designee for approval stating why the documents are needed and for what particular purpose.

3. A corresponding Service Fee shall be charged for copy/copies or set of documents

whenever necessary and applicable in accordance with the resolution approved by the Board of Regents. Said fee shall be paid at the University Cashier before the release of the requested document or set of documents.

4. In lieu of a written request, requesting officials/employees could fill-up a Document/s

Requisition Slip (DRS) available and being issued by the Records Management Office for approval of the University President or his/her authorized designee. Approved DRS should be forwarded to the Records Management Office before the documents being requested could be released.

5. Documents being requested by courts/judiciaries should be referred to the University

Head, his/her authorized designee or to the University’s Legal Counsel before the documents could be released.

RMO Form No. 001 Sept 2009 (Revised Dec 2011)

Republic of the Philippines PALAWAN STATE UNIVERSITY

Puerto Princesa City

RECORDS MANAGEMENT OFFICE

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DOCUMENTS REQUISITION SLIP

(for PSU officials/employees only)

DESCRIPTION OF RECORDS/DOCUMENTS: ( legal documents, records involving criminal, civil and administrative proceedings,

confidential records and files subject to restrictions, research, fiscal, historical and archival documents, administrative documents/issuances, and other related official issuances)

__________________________________________________________________________________

__________________________________________________________________________________

PURPOSE/S: _______________________________________________________________________

OTHER PARTICULARS: ______________________________________________________________

NAME OF REQUESTING OFFICIAL: ______________________________________________________

SIGNATURE OF REQUESTING OFFICIAL: _________________________________________________

DATE OF REQUEST: ________________________________

ACTION TAKEN: ( ) APPROVED ( ) DISAPPROVED

__________________________ University President

{ } Retrieval/Copy & Reproduction

{ } Authentication

{ } Appraised w/ Service Fee

{ } Appraised w/o Service Fee

O.R. No. and Date:_____________________ Amount Paid: P____________

CHAPTER III

PROGRAMS AND OBJECTIVES OF THE RECORDS MANAGEMENT OFFICE Section 1- RECORDS APPRAISAL PROGRAM

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Continuous implementation of the functional appraisal of records by

determining their utility values such as administrative, legal, fiscal, historical, archival and research values.

Section 2 - RECORDS INVENTORY PROGRAM

Continuous implementation of the functional and complete inventory of records after the end of the year and/or during the first quarter of the following year in order to determine and to appraise records that have already reached their retention periods and which can be recommended for final disposal.

Section 3 - RECORDS DISPOSAL PROGRAM

Completion of the final listing of all record holdings of the University that have already reached their retention periods in compliance with the requirements of the National Archives of the Philippines (NAP) on the General Records Disposition Schedule (GRDS) as provided in the R.A. 9470, otherwise known as the National Archives of the Philippines Act of 2007.

Section 4- RECORDS MAINTENANCE PROGRAM

Continuous implementation of a functional, orderly and systematic control on the proper access to all documents or record holdings under the custody of the Records Management Office thereby providing a total and consolidated security over the University’s records.

Section 5 - RECORDS RETENTION PROGRAM

Continuous implementation of a functional records retention schedule for records to be retained on its active/current status, segregation of records on its inactive/non-current status and transferring of records series that had already reached their retention periods to a designated Records Center or storage area and the preservation of archival and historical records.

Section 6- FILING SCHEME CLASSIFICATION PROGRAM

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Implementation of a functional File Classification Scheme/Guide for all types of records.

Section 7 - RECORDS AUTHENTICATION SERVICES PROGRAM

Implementation of an appropriate authentication for various types of records based on the functional policies and procedures of the Records Management Office.

Section 8 - STAFF TRAINING AND DEVELOPMENT PROGRAM

Attendance of personnel handling records to seminar-workshops, conventions and trainings on records management in the local, national and international levels.

Section 9- LAKBAY- ARAL PROGRAM

Exposing the personnel handling records by having familiarization visits and trips to the different universities and colleges, Philippine historical landmarks, libraries and museums, local and national agencies for the purpose of educational exposures and in order to develop their skills and learning experiences on the different phases of records management that could possibly be adapted to their respective workplaces.

Section 10 - OUTREACH TRAINING PROGRAM

Conducting series of mini-lectures, briefings and university-wide information campaigns to target clienteles of the main campus, southern and northern community resource development campuses of the University relevant to records management concerns and updates.

Section 11 - ECHO-TRAINING PROGRAM

Conducting series of scheduled echo-trainings on records management relevant to the different topics concerning the systematic approaches on the proper handling, protection and management of records.

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Section 12 - PHYSICAL PLAN AND FACILITIES IMPROVEMENT PROGRAM A program which aims to:

a. Provide a closed-door documents processing area for documents security;

b. Provide a secured receiving and releasing documents’ counters;

c. Provide a Records and Archives Center for the transfer of non- current/inactive records, legal and archival/historical items and documents;

d. Provide a Training Room with complete equipment and facilities for the

lectures and briefings for the personnel handling records;

e. Provide other equipment and facilities whenever needed and necessary.

Section 13- COMMUNICATION EQUIPMENT PROCUREMENT PROGRAM

A program which aims to provide communication equipment and gadgets for the fast flow of services without delays on the daily operations of the office such as fax machines, landline and mobile phones.

Section 14- DOCUMENTATION EQUIPMENT PROCUREMENT PROGRAM

A program which aims to provide documentation equipment for the outreach program of the Records Management Office such as desk top and laptop computers, LCD projector, white screen, scanner, wireless microphones, digital camera, electronic dating and numbering machine and other needed equipment whenever necessary.

Section 15 - RECORDS COMPUTERIZATION PROGRAM

A future program for proposal which aims to provide and to implement a computerized/automated records through an Electronic Management Strategy designed as the Document Tracking (DT) for the easy access, tracking and retrieval of

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documents with the PSU Records Management Office as the core implementing unit with the support of the top management of the University.

CHAPTER IV

CLASSIFICATION AND FILING

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Section 1 - Classification and Filing Classification is a process of identifying, analyzing and arranging records systematically. Collection of papers having similar subject matter should be logically separated from groups having different topics. Filing is the keeping of papers or documents under a uniform filing classification scheme so that any record or document when required can be located quickly and conveniently. Section 2 - Uniform Filing Classification Scheme The Records Management Office is implementing the Functional Alpha Numeric Classification Scheme. In the functional alpha numeric classification scheme, records are arranged with a combination of alphabetical and numerical system of filing. Section 3 - Procedures in Filing

1. Inspecting

a) Read and analyze the content of the documents

b) Check the completeness of the documents as to:

Signature Attachments/Annexes Number of Pages Received/Released Stamp Marks

2. Indexing or Classifying

Determining the name or code that is to be used based on the File Classification Guide being implemented.

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3. Coding

a) Marking of the documents on the upper right corner of the paper using a pencil to indicate its code, sequence and the proper placement in the File;

b) Proper, careful and consistent use of codes on the documents;

c) Confirming that the coding has been done correctly;

4. Cross-referencing

a) Putting a proper cross-reference notation into the file in order to show that the record is not stored in the regular file.

5. Sorting

Arranging of records systematically in proper order

6. Filing Steps

a) Remove paper clips from records to be filed

b) Staple all related records together on the upper left hand corner to avoid insertion

or loss of pages.

c) Mend torn papers before filing.

d) Re-file chronologically the records taken out from the folder.

Section 4 - Pointers in Filing

1. Centralized control but decentralized location of physical files for easy access and retrieval;

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2. All official files shall be filed according to the functional classification scheme being implemented;

3. All official files shall be classified/cross-referenced and filed according to subject matter;

4. Issuances shall be filed numerically, bound and labeled by year;

5. Legal documents and decided cases shall be kept and filed in a separate docket or file cabinets.

6. Every file folder shall have a summary of contents after the file break.

Section 5 - Servicing with Files and Records Retrieval

The Records Officer or his/her authorized personnel should have the access to official records and files. In case of legal and confidential records, approval of the University President or his/her authorized designee, and/or the University’s Legal Counsel is required.

1. Only authorized personnel of the Records Management Office are allowed to retrieve, pull-

out, reproduce and release copies of documents being requested.

2. The requesting party must state the nature of the document, key words (ex. date, month, year, document number, contents, etc.) to serve as guide for the retrieving personnel.

3. The retrieving personnel should be held responsible in the proper handling of pulled-out

documents from the folders, dockets and storage areas.

CHAPTER V

POLICY STATEMENTS ON HANDLING RECORDS

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Section 1 - Access to Official Records

The Records Management Office (RMO) recognizes the vital role of communications and the importance of information in the University. The office adopts and implements policies and procedures relevant to the functions of the Records Management Office towards an effective, systematic, developed and organized program which will adhere to the mission and vision of the University.

Section 2 - Incoming Mail and Correspondence

As authorized by the University President or his/her authorized designee, the Records Officer or his/her authorized representative should be the one responsible in the opening of mail addressed to the University Officials except for personal mail or those marked as “Private”, “Personal” and “Confidential” which should be properly recorded and which should be delivered without delays to the addressees and concerned units.

Section 3 - Outgoing Communications

The Records Management Office personnel should be responsible for the processing of outgoing communications in accordance with the existing and functional policies and procedures to include its classification, mode of dispatch and other control processes.

Section 4 - Messenger Services

The Records Management Office should provide internal and external messenger services. It shall see to it that all official communications should be delivered to the addressees, concerned officials and action officers within the day’s business hours and without delays.

Section 5 - Issuances

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The Records Management Office personnel should always be responsible in the proper handling and processing of signed official issuances and directives in accordance with the functional and existing office policies and procedures.

Section 6 - Secrecy of Communication

Strict observance of the “Secrecy of Communication” should be implemented at the Records Management Office. The Records Management Office personnel are not allowed to leak information on all communications and documents received and recorded.

CHAPTER VI

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ACCESS TO OFFICIAL RECORDS

Section 1 - Office Rules on Requests for Information and

Access to Official Records

1. The head of the Records Management Office should ascertain that the giving of information and access to records and documents, including the furnishing of copies : a) Shall not constitute violations of Article 229 and 230 of the Revised Penal Code

and revelation of secrets, laws on trade and commercial secrets, secrecy of bank deposits, and anti-graft and corrupt practices acts.

b) Shall not constitute violation of confidentiality of records in administrative and legal cases.

2. Whenever necessary and applicable, requests for copies of documents to be

retrieved should seek the approval of the higher authorities of the University, his/her authorized designee, the head of the division concerned or the University’s Legal Counsel. The requesting party shall state the reason why the documents are needed and for what particular purpose.

3. The reproduction of records and documents and the furnishing of copies should be

made at the expense of the requesting party. Custody of the records or documents should not be relinquished by any of the Records personnel to the requesting party or to any other person or entity. The Records Office personnel should have to guard against the loss, tampering and unauthorized access to records or documents received and under their custody.

Section 2 - Authentication, Verification and Certification of

Documents

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1. The Records Officer or his/her authorized designee should only authenticate documents verified to be under the custody of the Records Management Office. Only verified documents should be stamped (whichever is applicable):

a. “CERTIFIED COPY” (with stamped official copy under custody, usually the

original copy)

b. “PHOTOCOPIED FROM RECORDS ON FILE” (for documents that only need proof of file)

c. “VERIFIED TRUE COPY FROM THE ORIGINAL COPY PRESENTED”

2. For authentication of Certificates of concerned University officials and

personnel (Participation, Recognition, Awards, Citations and other related documents), the Records Officer or his/her authorized designee should require the requesting party to present the original copy for verification and to furnish a photocopy to the Records Office for its FILE. The documents must be stamped, “VERIFIED TRUE COPY FROM THE ORIGINAL COPY PRESENTED”. Likewise, authentication requires a service fee of P50.00 whenever necessary or applicable. The service fee was approved by the University Board of Regents under Board Resolution No. 52, S. 2007.

3. In cases when the correspondence (copies for Records custody) of concerned

University officials and personnel did not passed through the Records Office and no official stamped “Received” or “Official Release” as the case maybe, the Records Officer or his/her authorized designee should appraise and verify the validity of the document. The correspondence could be treated as to COPY AS FILE and could also be stamped with no correspondence number to be assigned but with the date and initial of the receiving personnel.

CHAPTER VII

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SECURITY OF RECORDS

Section 1 - Records Security

Records security is the preventive and protective measure and action being undertaken in order to safeguard the records in the agency from unauthorized damage, disclosure, destruction and loss. Section 2 - Factors to be Considered in Records Security

1. Common areas where records security infraction usually take place: a. While the records are still in the process of preparation by the concerned creator of

documents, the office staff and personnel, secretaries, officials and employees;

b. While in the possession of the records office personnel;

c. While in the possession of the office staff who received the document;

d. While in the possession of the action officers and concerned officials;

e. While in the possession of the messenger or mail in-charge;

f. Other related incidents which could be considered beyond control of the handler or possessor of the documents.

2. Common factors to be considered in the security of documents:

a. Loyalty and dedication of the records office personnel

b. Appropriate location of the Records Office

c. Provision of proper space, equipment, facilities and supplies

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d. Top management’s support

Section 3 - Important Tools on How to Protect Records

a. Vital records are placed in exceptionally safe areas, safe from fire, floods and any form of natural calamity.

b. Use of special equipment for storage areas of vital documents like fire resistant cabinets, vaults and safes

c. Preservation of duplicate copies of vital documents in another location or storage area

d. Control of keys of the storage areas

e. Application of signage to every restricted areas

f. Designation of smoking areas

g. Constant security check for vital records storage

h. Installation of air-conditioning units

i. Fumigation (whenever necessary)

j. Proper restriction measures for individuals entering the area where documents are being

recorded and being processed

k. Safeguard the documents to prevent unauthorized access. Documents and files should not be left in public view

l. Formulation of a Comprehensive Records Security Plan

Section 4 - Privacy in Documents Handling

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The Records Management Office personnel should not release personal information to a third party without the consent or authority of the concerned except:

a. The individual concerned has the authority or consent to the release of the personal information.

b. The individual concerned was informed of the release of the document or information.

c. There are reasonable grounds that the document or information will prevent a serious threat to the life of the individual concerned.

Section 4 - Infidelity in the Custody of Documents The following criminal offenses defined in the Revised Penal Code of the Philippines shall constitute grounds for administrative cases:

1. Removal, Concealment or Destruction of Documents- Any public officer who shall remove, destroy or conceal documents or papers officially entrusted to him shall be guilty of administrative offense, whenever damage shall have been caused thereby to a third party or to the public interest.

2. Officer Breaking Seal- Any public officer charged with the custody of papers or

properties sealed by the proper authority, who shall break the seals or permit them to be broken shall be guilty of administrative offense.

3. Opening of Closed Documents- Any public officer who, without proper authority, shall

open or shall permit to open any closed paper, document, or object entrusted to his custody shall be guilty of administrative offense.

4. Revelation of Secrets by an Officer - Any public officer who shall reveal any

secret known to him by reason of his official capacity, or shall wrongfully deliver papers or copies of papers of which he may have changed and which should not be published, shall be guilty of administrative offense if the revelation of such secrets or delivery of such papers shall have caused the damage to the public interest.

CHAPTER VIII

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RECORDS RETENTION AND DISPOSITION

Section 1- Records Retention

Records retention is the proper and systematic coding of records series following the File Classification Guide/Scheme being implemented by the Records Management Office to determine the number of years for which the specific records could be retained on its current/active or non-current/inactive storage.

Section 1 - Records Disposition (RD)

Records disposition is the systematic transfer of records that are no longer needed for everyday operation from an office to any records storage areas. It involves the identification and preservation of records having permanent value and the disposal of records that have already reached their respective retention periods.

Section 2 - Records Disposition Schedule (RDS)

The Records Disposition Schedule (RDS) is a listing of all records series of an

agency showing the period of their retention in the office area and its preservation, destruction or disposal.

Steps in the preparation of a Records Disposition Schedule (RDS):

1. Updating of the Annual Inventory of the agency’s record holdings;

2. Records should be appraised to determine the active/current,

inactive/non-current and the valueless records;

3. Transfer the inactive/non-current records to a storage area until their final disposition;

4. Disposal should be made after the records have already reached their

prescribed retention periods;

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5. Disposition of the Records should be in accordance with the General Disposition Schedule (GRDS) set by the National Archives of the Philippines (NAP) as the authorized agency of the government.

Section 3 - Records Disposition Program (RDP)

The Records Disposition Program (RDP) is a pre-determined, well arranged and

coordinated plan of activities for the retention, transfer and disposal of records in the agency and to minimize or lessen the accumulation of records for the sake of economy, efficiency and effectiveness.

Section 4 - Setting up of a Records Disposition Program

The Records Management Office head and personnel should be in-charge of the following:

a. Preparation of the Annual inventory of all record holdings of the University under the custody of the Records Management Office;

b. Preparation of the duly filled-up Records Inventory and Appraisal Form which will be provided by the National Archives of the Philippines (NAP);

c. Preparation of the Request for Authority to Dispose

Records (RADR) based on the Records Inventory and duly signed by the agency head or his/her authorized designee;

d. Submission of the Request for Authority to Dispose

Records (RADR) duly signed by the Head of the University to the National Archives of the Philippines for approval;

e. Preparation of the schedule and necessary details in

connection with the disposal of records.

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Upon approval of the Request for Authority to Dispose of Records (RADR), the Records Management Office through the head of the agency should then request for an analyst or analysts from the National Archives of the Philippines (NAP) to inspect the record holdings of the University.

The Analyst or the person delegated by the NAP shall be the one to examine

and to check the listed disposable records to determine their total column and volume. The delegated analyst will be the one to prepare the Records Management

Analysis Report (RMAR) containing the total volume of records subject for disposition and the most appropriate manner by which they should be disposed, such as:

a) transfer to the agency records or storage areas; b) transfer to the archives of the National Archives of the Philippines; and, c) dispose by shredding, selling, burying or landfill

The report of the Analyst or the person delegated to perform the task shall be

submitted to the National Archives of the Philippines who shall issue the corresponding Authority for the Disposal of Records;

Upon receipt of the Authority to Dispose of Records, the actual disposal of

records will be conducted in the manner specified in the approved authority (such as shredding, selling, burying or landfill), in the presence of the analyst from the National Archives of the Philippines, the Commission on Audit (COA) and the University representatives.

After the final disposal of the Records has been made, the Certificate of

Disposal shall be issued by the National Archives of the Philippines duly signed by its analyst and countersigned by the representatives from the Commission on Audit and the University.

Whenever and in case that the disposal of records will be in the manner of

selling, a Contract should be provided by an authorized buyer duly notarized and signed by the buyer and the agency’s representative. The total selling price of the disposable records as stipulated in the Contract should be paid by the buyer at the University Cashier with corresponding official receipt to be issued.

Chapter IX

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Electronic Records

Electronic records are information or data stored and created on electronic media or digitalized form through the use of computers and application software that can readily be accessed or changed. These data or files are always machine dependent formats and usually accessible and readable only with the assistance of digital processors. Electronic records come in different formats such as Text, Database, Electronic Mail, Voice Mail, Electronic Publications, Graphics, and other related formats. Section I. Legal Basis of Electronic Records

Electronic records are governed by Republic Act No. 8792, known as the Electronic Commerce Act of 2000, “An Act Providing for the Recognition and Use of Electronic Commercial and Non-Commercial Transactions and Documents, Penalties for Unlawful Use Thereof and For Other Purposes”.

Section 2. Familiar Formats of Electronic Records

E-Records comes in different familiar formats. As the information technology is moving on and sophisticatedly developing, there are distinct types of e-records that could easily be identified and be familiarized with. Some of these e-records are as follows:

1. Text or Data - E-records that are meant to be documents which are generally developed through word processing or database application. These e-records could consist of drafts and copies of correspondence, memoranda, reports, publications distributed in hard copies forms. Spreadsheets and data-base management programs aided by software can also be used to create text documents.

2. Database - A collection of related data stored on a

computer system that can be manipulated, changed, edited or extracted for use with various applications but managed independently. Databases

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are organized for easy access, search and retrieval of specific facts or information.

3. Electronic Mail (E-mail) - A system that enables users to compose,

transmit, receive and manage electronic documents and images across networks. It is designed to automate office communications and could be printed on paper and filed or saved to a disk or drive. These records exist only in electronic forms.

4. Voice Mail - consists of recorded messages through a

computerized telephone message system. Voice mail allows the recipient to hear and to reply to telephone messages at a later time.

5. Electronic Publications - Public access servers provide access to

e-files to anyone around the globe through the access across networks. Public information servers are tools for distributing information electronically and serve as a for of electronic publishing. The World Wide Web servers are the common type of public information servers.

6. Graphics - Graphics are created ranging from simple figures and

tables to extremely complex images. Digitizing scanners and video conversion hardware also allow for the direct conversion of visual images into digital format for electronic manipulation and storage.

Section 3. Steps and Procedures for the Management of Electronic Mail

1. On sending official e-mail, a printed copy for FILE should always be retained. The FILE should be recorded as sent to e-mail on the log book;

2. For incoming e-mail, it should be printed with all headers and attachments

included. The e-mail should be stamped “Received” by the receiving personnel of the Records Management Office;

3. E-mail received by the different offices, units and departments of the

University could be optionally coursed through the Records Office. This step is optional depending upon the option of the official concerned and the addressee;

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4. E-mail messages with administrative, fiscal, historical or archival, research and/or legal values, dealing with policies should be retained and archived in accordance with the General Records Disposition Schedule (GRDS);

5. E-mail messages that falls under official correspondence category and

which requires retention more than a few years, such as non-routine documents, should be printed out and filed as part of the regular files;

6. The Records Management Office should always retain back-up copies of e-

mail officially received to protect valuable data from accidental erasures, deletion, disaster or system malfunctions using electronic devices;

7. Only e-mail with official categories should be received by the Records

Management Office.

Section 4. Managing Documents with Electronic Signatures

“Electronic signature” refers to any distinctive mark, characteristic and/or

sound in electronic form, representing the identity of a person and attached to or logically associated with the electronic data message or electronic document or any methodology or procedures employed or adopted by a person and executed or adopted by such person with the intention of authenticating or approving an electronic data message or electronic document.

1. Documents received from mail, e-mail, fax transmissions, courier and

forwarders officially addressed to the university officials bearing an electronic and/or scanned signature should be stamped “Received” at the Records Management Office;

2. Official issuances of the head of the agency bearing an electronic and/or

scanned signature should be initialed by his authorized designee, officer-in-charge or office staff below the electronic and/or scanned signature of the head of the agency;

3. Official issuances originating from the different offices of the University

bearing an electronic signature of university officials should be initialed by the authorized designee or office staff in-charge below the e-signature

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of the sender or official concerned to identify the office, unit, section, division or department from which the document originated or printed;

4. The document bearing an e-signature should be treated as an original

and/or official copy. The document should be stamped “Received” and/or “Official Released” whichever is applicable by the Records Office in-charge.

5. Only documents with official categories should be received/released by the

Records Management Office.

Section 5. Disposal of Electronic Records

The primary objective of records disposition is to remove the record

permanently from possible use to ensure that the sensitive or confidential information cannot be accessed anymore. Disposal of electronic records should be according to the approved Records Disposition Schedule (RDS) and the General Records Disposition Schedule (GRDS) set by the National Archives of the Philippines (NAP) under Republic Act No. 9470, otherwise known as the “National Archives of the Philippines Act of 2007”. The NAP supervises and approves the disposal of valueless records after all the requirements for records disposition has been satisfied by the agency.

GLOSSARY

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Active Records files or records needed for day-to-day or current operations. Administrative issuances are written releases which are transmitted to staff and action offices. Appraisal is the process by which records are carefully and systematically studied and analyzed for the

purpose of establishing their respective values. Archives refer to the non-current records of an organization preserved because of values attached to

them. It is also a repository of permanent records. Authority is a conclusive statement leading to an official decision. Centralized Control refers to limiting the responsibility for operation of procedures involved in records

activities. Classification is the process of identifying and arranging records or files. Classification scheme is a systematic arrangement of subjects according to a plan as an aid in classifying

file materials. Control is a measure designed to provide speed and efficiency of files operation. Correspondence consists primarily of letters, memoranda and other communications that comprise

a significant portion of any organization’s records.

Cross-referencing is a process used when more than one subject is covered by materials or when several indicators are helpful in finding them.

Current records are records that are often used in carrying out agency’s functions in connection with

which they have been accumulated. Decentralized files are files or records located in specific working areas. Disposal is the act of selling, burning, burying or any other way of getting rid of valueless records in

accordance with the provisions of the Records Disposal Procedure.

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Disposition is the systematic transfer of non-current records from an office to any records storage area, the identification and preservation of permanent records and the outright destruction of valueless records.

Document refers to recorded information regardless of medium characteristics. Frequently used

interchangeably with “records”.

Electronic mail (e-mail) a system that enables users to compose, transmit, receive, and manage electronic documents and images across networks.

Electronic Records are informational or data files that are created and

stored in digitalized form through the use of computers and software applications; these are records created, generated, sent, communicated, received, sent, communicated, received and stored by electronic means.

Facsimile (Fax) Transmission is an electronic means of transmitting an exact reproduction of an

image/information using telephone lines. The image is scanned by the transmitter and reconstructed at the receiving station.

Files may mean a folder, a collection of papers involving names or topics,

subjects or locations and a class of records in different records series in a filing docket or the operation involved in arranging records in systematic order.

File Break refers to the termination of filing activity for a particular file at a

predetermined time, or after a lapse of a specific event in the beginning of a new filing period. File copy is a record copy usually the original copy. Files Management is the management of official records that are properly and adequately classified

and arranged according to guide. Filing is the placing of documents in proper containers according to some predetermined

arrangements for quick and easy retrieval. Filing system is a plan for identifying, arranging and finding records. Fiscal Value refers to the serviceability of records concerning financial obligations of the agency.

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Flow chart is an illustration used to analyze technique and process to document a system in a clear, concise and logical manner, showing the movement of communication through various steps from its origin up to the final disposition.

Form is a piece of paper containing blank spaces for insertion of information in a standardized manner. Functional chart is a guide that indicates the functions of each personnel/position identifying the

general purpose of the services being catered to clienteles. Inactive Record is a record that does not have to be readily available, but which must be kept for legal,

fiscal, administrative, research, archival or historical purposes. Infidelity of Records is the loss of records under the custody of the agency including loss of valueless

records before their actual disposal. Inventory is a descriptive listing of record holdings by records series indicating specific location, inclusive

dates and volumes in cubic meters. Issuances are general policies and guidelines in written form released from time to time by the higher

authorities or other responsible officials for purposes of transmitting orders, instructions, information and advisories, operations and activities of the units, departments and sections of the agency.

Legal Value is the use of records containing evidence of legally enforceable rights or obligations of

government and/or private person.

Mail Management is the activity being undertaken in handling incoming and outgoing mail and dispensing messenger’s services.

Non-essential Records are records that have no predictable value to the organization after their initial

use and should be destroyed immediately. Non-Current Records are files that deal with completed or adjourned business not needed for action

or reference in continuing agency transactions but are of continuing research or historical value to the government and the public.

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Non-record is an item that is not usually included within the scope of official records, such as convenience file, day file, reference notes, drafts and etc. These records are not required to be retained.

Official Record is a significant, vital, or important record of continuing value to be protected, managed

and retained according to its retention period. It is often, but not necessarily an original copy. An official record has the legally recognized and judicially enforceable quality of establishing some fact.

Organizational Chart is an outline reflecting the structural composition of an office or organization

which ideally is composed of positions/personnel complement in hierarchical order. Paperwork Management concerned with the framework and techniques of producing, processing

and handling of papers containing various types of written information. It is the method or a system to control the creation, practical use, maintenance, storage, protection and disposition or preservation of different forms of paper documents.

Policy is a guide to action that prescribes the boundaries within which activities are to take place. Policy Statement is a statement of intention and commitment to management. It is a commitment

that covers some features of a program that contains an expression of principle or objective in one policy expression.

Records can be defined as any paper, book, photograph, motion picture

film, microfilm, sound recording, drawing, map or any document in physical form or character, that has been made by any entity or received by it in connection with the transaction of public business, and has been retained by that entity as evidence of the objectives, organization, functions, policies, decisions, procedures, operations and other activities because of the information contained therein.

Records Appraisal is the process by which records are carefully and systematically studied and analyzed for the purpose of establishing appropriate values which will be vital factors in their final disposition. It is a detailed examination of records to determine their administrative, legal, legal, fiscal, historical or research value.

Records Center is a centralized area for servicing inactive/non-current records.

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Record copy is the official copy of a record that is retained for legal, operational, or historical purposes. It is usually an original copy.

Records Disposition is a systematic removal from office to storage of records that are not needed in

everyday operation, identification and preservation of permanently valuable records and the destruction of valueless records.

Records Inventory a detailed listing of all record holdings that include the types, locations, dates,

volumes, equipment, classification systems, and usage data of an organization. Record Life Cycle is the life span of a record from creation, distribution, maintenance and use up to its

final disposition. Records Management is the application of a systematic and scientific control to recorded information

in the operation of the agency. Records Management Operations Manual is a guide which contains the outlined records

management program of the agency.

Records Management Program is a program which strives to achieve an orderly and efficient flow of information in the organization by providing information at the time and in the form needed to facilitate the management problem-solving and decision-making process.

Records Office is the designated office of an agency where records are received, released and

maintained. Records Retention Program is a program established and maintained to provide retention periods

for records in an organization. Records Retention Schedule is a comprehensive list of records series titles, indicating for each series

the length of time the records are to be maintained. Records Security is the preventive and protective measures and actions undertaken in order to

safeguard records from unauthorized damage, disclosure, destruction and loss. Records Series is a group of related records arranged under a single unit or kept together as a unit

which deal with a particular subject, result from the same activity or have a special form such as maps, blueprints etc.

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Records Retention Program is a program designed, established and maintained to provide retention periods for records in an organization.

Restriction is the limitation placed by authority on access to records or information. Restricted Documents are documents which contain information and materials that require special

protection. Retention period is the specified length of time established and approved by competent authority

within which a record maybe maintained or stored before its final disposal.

Sorting is the arrangement of records in the sequence in which they are to be filed or stored. Temporary Records are records that have served the purposes for which they were created or when

the action on them have been accomplished or terminated. Time Value refers to a specific period of usefulness. Utility Value refers to the nature of usefulness of records in an agency. Valueless records are records that have reached their prescribed retention period and usefulness to

the agency.

Vital records are important papers or documents which are irreplaceable and are necessary for the agency’s continuous operations.

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APPENDICES

Appendix A

REPUBLIC OF THE PHILIPPINES NATIONAL ARCHIVES OF THE PHILIPPINES

Pambansang Sinupan ng Pilipinas

NAP General Circular No. 1 January 20, 2009

TO: HEADS OF ALL BRANCHES OF THE GOVERNMENT, CONSTITUTIONAL OFFICES, LOCAL

GOVERNMENT UNITS (LGUS), GOVERNMENT-OWNED AND CONTROLLED CORPORATIONS (GOCCS), GOVERNMENT FINANCING INSTITUTIONS (GFIS), STATE UNIVERSITIES AND COLLEGES (SUCs), PHILIPPINE EMBASSIES, CONSULATES AND OTHER PHILIPPINE OFFICES ABROAD

Subject: RULES AND REGULATIONS GOVERNING THE MANAGEMENT OF PUBLIC RECORDS

AND ARCHIVES ADMINISTRATION

These rules and regulations are issued under provision of RA 9470 otherwise known as the National Archives of the Philippines Act of 2007 and its implementing Rules and Regulations, to effect better coordination in the management of government records and public archives. The National Archives of the Philippines is mandated to plan, develop, prescribe, disseminate, and enforce policies, rules and regulations and coordinate government-wide programs governing the creation, general protection, use, storage and disposition of public records including the acquisition, storage and preservation of public archives and providing facilities for reference, research and other purposes.

(Sgd) MARIETTA R. CHOU Acting Executive Director

(Official Gazette Vol. 105, No. 12, p. 1715)

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NAP General Circular No. 1

January 20, 2009

ARTICLE III Records Management and Archives Administration

Rule 3. Requirements of Records and Archives Management Rule 3.1 Establishment of a Records and Archives Management Program

All government agencies shall establish and maintain an archive continuing program directed to the application of efficient and economical records management methods relating to the creation, utilization, maintenance, retention, preservation and disposal of public records.

Rule 3.2 Establishment of Records and Archives Office/Unit

All government agencies shall each establish their Records and Archives Office/Unit in coordination with the DBM and NAP from their organic personnel within a year from the date of effectivity of RA 9470. The Records Officer or Archivist of a government agency shall head the said office/unit.

Rule 3.3 Agency’s Records Officer

Each agency shall appoint a qualified Records Officer for the purpose of implementing and overseeing a records management program and to serve as Liaison with the NAP.

Rule 3.4 Records Management Improvement Committee: Its Composition and Functions

Each agency shall create a Records Management Improvement Committee (RMIC) as an advisory body on the development of records management, the Chairman and members of which shall be designated by the Head of the Agency.

Rule 3.5 Agency Records Management Manual

Each agency shall develop and maintain a Records Management Operations Manual which shall contain the functions, organizational chart of the Records Office, policies and standard operating procedures on records management activities.

(Official Gazette Vo. 105, No. 12, p. 1718)

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Appendix B

REPUBLIC OF THE PHILIPPINES NATIONAL ARCHIVES OF THE PHILIPPINES

Pambansang Sinupan ng Pilipinas

NAP General Circular No. 2 January 20, 2009

TO: HEADS OF ALL BRANCHES OF THE GOVERNMENT, CONSTITUTIONAL OFFICES, LOCAL

GOVERNMENT UNITS (LGUS), GOVERNMENT-OWNED AND CONTROLLED CORPORATIONS (GOCCS), GOVERNMENT FINANCING INSTITUTIONS (GFIS), STATE UNIVERSITIES AND COLLEGES (SUCs), PHILIPPINE EMBASSIES, CONSULATES AND OTHER PHILIPPINE OFFICES ABROAD

Subject: GUIDELINES ON THE DISPOSAL OF VALUELESS RECORDS IN GOVERNMENT

AGENCIES RA 9470, The National Archives of the Philippines Act of 2007 renamed Records

Management and Archives Office as the National Archives of the Philippines mandated to plan, develop, prescribe, disseminate, and enforce policies, rules and regulations and coordinate government-wide programs governing the creation, general protection, use, storage and disposition of public records. In compliance with Section 9 (1) (2) of Article II and Section III, the following guidelines on the disposal of valueless records in all agencies of the government are hereby fixed and issued for the guidance of all concerned. All other issuances or parts thereof inconsistent with this Circular are hereby superseded and amended accordingly. (Sgd) MARIETTA R. CHOU Acting Executive Director (Official Gazette Vol. 105, No. 12, p. 1718)

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Appendix C

ARTICLES FROM THE REVISED PENAL CODE OF THE PHILIPPINES Article 171. Falsification by public officer, employee or notary or ecclesiastic minister - The penalty of prison mayor (8-14 years) and a fine not to exceed P5,000.00 shall be imposed upon any public officer, employee or notary who, taking advantage of his official position, shall falsify a document by committing any of the following acts :

1. Counterfeiting or imitating any handwriting or signature of any person in any record or document;

2. Causing it to appear that persons have participated in any act or proceeding when they did

not in fact so participate;

3. Attributing to persons who have participated in an act or proceeding statements other than those in fact made by them;

4. Making untruthful statements in a narration of facts;

5. Altering true dates;

6. Making any alteration or intercalation in a genuine document which changes its meaning;

7. Issuing in an authenticated form or document purporting to be a true copy of an original

document when no such document originally exists, or including such copy a statement contrary to or different from that of the genuine original; or,

8. Intercalating any instrument or note relative to the issuance thereof in a protocol, registry

or official book.

Article 226. Removal, concealment or destruction of documents - Any public officer who shall

remove, destroy or conceal any records or documents or papers entrusted to him without any authority shall suffer:

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1. The penalty of prison mayor (8-14 years) and a fine of not exceeding P1,000.00 whenever a serious damage shall have been caused thereby to a third party or to the public interest;

2. The penalty of prison correccional (6 months to 2 years) in its minimum and medium

period and a fine not exceeding P1,000.00 shall be imposed whenever the damage caused to a third party or to the public interest shall not have been serious;

(In either case, the additional penalty of temporary special disqualification in its maximum period to perpetual disqualification shall be imposed.) Article 227. Officer breaking seal - Any public officer charged with the custody of papers or property sealed by proper authority, who shall break the seals or permit them to be broken, shall suffer the penalties of prison correccional in its minimum and medium periods, temporary special disqualification and a fine not exceeding P2,000.00 pesos.

Article 228. Opening of closed documents - Any public officer or employee without proper authority opened any closed papers, documents or objects entrusted to his custody shall suffer the penalty of arresto mayor, temporary special disqualification and a fine of not exceeding P2, 000.00 pesos. Article 229. Revelation of secrets by an officer - Any public officer who shall reveal any secret known to him by reason of his official capacity, or who wrongfully deliver papers or copies of papers of which he may have charge and which should not be published, shall suffer the penalties of prison correctional in its medium and maximum periods, perpetual special disqualification and a fine not exceeding P2,000.00 pesos... Art. 230. Public officer revealing secrets of private individual – Any public officer to whom the secrets of any private individual shall become known by reason of his office who shall reveal such secrets, shall suffer the penalties of arresto mayor and a fine not exceeding 1,000.00 pesos.

Appendix D

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Article from REPUBLIC ACT 6713 (Also Known as the Code of Conduct and Ethical Standards for Public Officials and Employees) Section 3, Rule IV, of the IRR of RA 6713, provides that every department, office or agency shall provide official information, records or documents to any requesting public except if: Such information, record or document must be kept secret in the interest of national defense or security and/or conduct of foreign affairs. Such disclosure would put the life and safety of an individual in imminent danger. The information, record or document sought falls within the concepts of establishing privileged or recognized exceptions as may be provided by law or settled policy jurisprudence. Such information, record or document comprises drafts of decisions, orders, rulings, policy decisions, memoranda, etc. It would disclose information of a personal nature where disclosure would constitute a clearly unwarranted invasion of personal privacy. It would disclose investigatory records complied for law enforcement purposes, or information which if written would be contained in such records, but only to the extent that the production of such records or information would (i) interfere with enforcement proceedings (ii) deprive a person of a right to fair trial or impartial adjudication, (iii) disclose the identity of a confidential source, or agency which regulates currencies, securities, commodities, or financial institutions, and be likely to lead to significantly endangering the stability of any financial institution, or in the case of any department, office or agency, be likely or significantly to frustrate implementation of a proposed official action, except that subparagraph (f) (ii) shall not apply in any instance where the department, office or agency is required by law to make such disclosure on its own initiative prior to taking final official action on such proposal.

Appendix E

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Republic of the Philippines

PALAWAN STATE UNIVERSITY Puerto Princesa City

September 14, 2012

C E R T I F I C A T I O N

This is to certify that Resolution No. 68, series of 2012 of the Board of Regents of the Palawan State University, quoted hereunder in italics, was confirmed and approved by the Board during its 163rd Meeting held on September 4, 2012 at the CHED Executive Lounge, 4/F HEDC Building, C.P. Garcia, UP Diliman, Quezon City.

Resolution No. 68 Series of 2012

CONFIRMING AND APPROVING the Records Management Operations Manual.

APPROVED Issued this 14th day of September 2012 at Palawan State University, Puerto Princesa City, Palawan, Philippines. Certified true and correct: (SGD) CRISOSTOMO M. BIOLENA, JR. University and Board Secretary Attested by: (SGD) DR. JETER S. SESPEÑE University President

REFERENCES

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Head-Smith, Ginn, Kallaus., Records Management, Seventh Edition. South-Western Thomson Learning. U.S.A. 2002 Elizabeth Shepherd and Geoffrey Yeo., Managing Records, a Handbook of Principles and Practice, Facet Publishing 2003-2004, U.S.A. Training Modules, Records Management and Archives Office (RMAO), now National Archives of the Philippines (NAP) Training Modules, Philippine Records Management Association, Inc. (PRMA) Handbook, Systems and Procedures in Administration in the Palawan State University, July 4, 1995 Philippine Values Digest, “The Journal for Value Education” Effective Office Management and Secretarialship in Philippine Setting Article from Republic Act 6713 (also known as the Code of Conduct and Ethical Standards for Public Officials and Employees) Articles from the Revised Penal Code of the Philippines (for the relevant and selected articles) General Circulars, National Archives of the Philippines (NAP), January 20, 2009 (Published under Official Gazette, March 23, 2009, Vol. 105, No. 12, pages 1715-1740) Republic Act No. 9470 “National Archives of the Philippines Act of 2007” Republic Act No. 8792 “Electronic Commerce Act of “2000” Official Gazette, March 23, 2009, pp 1729-1740; Vol. 105, No. 12, p. 1718; Vol. 105, No. 12, p. 1715

(Inside back page of the Manual)

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“ When WE campaign

for greater

information

access, we must at

the same time campaign for

improved

records

management”

By: Jeremy Pope

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(Back page of the Manual)

VISION

A premier State University in Southeast Asia that provides

excellent and relevant higher education for sustainable development

MISSION

The Palawan State University is committed to upgrade the quality of

life of the people by providing higher education opportunities through

excellent instruction, research, extension, production services and

transnational collaboration and innovations.

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