recognize, reward and motivate. why recognize & reward?
TRANSCRIPT
Recognize, Reward and Motivate
Why Recognize & Reward?
Why Recognize & Reward?
Increase performance Establishes desired climate Encourage leadership qualities in others
Recognition Concepts
Formal / Informal Match the reward to the person Match the reward to the achievement Be timely and specific.
Understanding Employee
Personality types Myers Briggs Type Indicator
• 16 different types of people Kiersey – Please Understand Me
• 4 types of personality/temperament• (Kiersey Temperament Sorter)
True Colors• Based on Kiersey; 4 patterns of behavior or
temperament Culture Generational differences
“Encouraging the Heart”
1. Set clear standards
2. Expect the best
3. Pay attention
4. Personalize recognition
5. Tell the story
6. Celebrate together
7. Set the example
ASAP Cubed
As Soon As Sincere As Specific As Personal As Positive As Practical
…as Possible!
“I can live for two weeks on a good compliment.”
--Mark Twain
Take the Encouragement Index! 186 – 210
You’re doing great! 126 – 185
There’s room for improvement. 66 – 125
Wake up to the people around you 21 – 65
Be less harsh on yourself, and find new ways to learn recognition strategies
Making Time for Recognition Number 1 stated barrier for
recognition giving is “time”Recognize it takes seconds to very
few minutesPrioritize relationships, then tasksRegular and spontaneous walksPlan into meetingsBuild into every interaction
Newsletter & Other Public Recognitions Where?
In-house / team Organization – wide Community – wide Beyond the community
What? Newsletter Annual reports Advertisements Voice mail email
“Programs”
Focused on a certain aspect of employment (or not)Retention; service & longevityTime and attendance
• Wellness• Safety
InnovationsQuality, customer satisfaction
Connected to the work done
Have Fun with Recognition for Specific Tasks or Activities
Punctuality Was here “on the dot”, Got to work “right off
the bat” Great Ideas
“Light bulb” award, Going above and beyond
“Feather in Your Cap” award Helium Balloon launch (or hot air balloon
facsimile)
Low Cost Recognition
Saying “thank you”Face-to-face and written
Scheduling flexibility“surprise hour off” – you take over
Dollar Store “Re-fabs” Activity
Principles Revisited
Employee recognition and reward increases performance
Seven elements will encourage the heart
Know YOUR Employee
Conclusion
Help Your Employees to Help Your Business