recent developments in telematics-based demand responsive

Recent developments in telematics-based Demand

Responsive Transport

John D NelsonTransport Operations Research GroupUniversity of Newcastle upon Tyne, UK

IVT-SeminarJuly 2003

Structure of the Presentation

ØRecent Concept Development

ØInstallation and Evaluation

ØInnovation: Multiple Service Provision

ØConclusions

Background to Demand Responsive Transport

Ø Intermediate form of public transport

ØDRT services …• Provide rapid response transport services ‘on demand’

from the passengers• Offer greater flexibility in time and location than

conventional public transport in meeting individual requests for transport

ØTechnological development

DEMANDRESPONSIVETRANSPORT(DRT) USER

USER

“SMART” BUS STOP

TRAVEL DISPATCH CENTRE (TDC)

AUTOMATEDBOOKING

MANUALBOOKING

BOOKING,PLANNING

ANDDISPATCHING

SYSTEM

ON-BOARD UNIT (OBU)

VEHICLE

Booking the Journey

Making the Journey

MEETINGPOINT

Schematic Representation of Telematics-based DRT Services

Flexible by Name …

ØTypes of pick up / drop off points• Conventional bus stops• Predefined stop points• Door-to-door

ØTypes of routes• Fixed• Semi-fixed• Flexible• Virtually flexible

Corridor service (example)

Area service (example)

End point

Fixed intermediate point

Non predefined stop point

Predefined stop point

DRT Traffic Concepts

Virtual flexible route: Area service (example)

Depot

Non predefined stop point

Predefined stop point

DRT Traffic Concepts (continued)

Installation:Early European Initiatives

ØSAMPO and SAMPLUS• EU DG XIII R&D Programme• Rural and urban• 4 European demonstration

sites• 2 follower sites

ØUK Initiatives• DoRiS, West Sussex and

Surrey• Bus Challenge Programme• Scottish Executive

+ NoneRuralLowStockholm (Märsta)

Sweden

Special transport & None

UrbanHighGothenburg (Högsbo)

Sweden


Regional & Urban

Moderate –High

Florence, Porto Romana& Campi

Italy


Regional & Urban

Low –Moderate

Tuusula, Järvenpää & Kerava

Finland

NoneRegionalModerateLimbourg, W & E Flanders

Belgium

User RestrictionService Type

Population Density

LocalitiesCountry

Characteristics of Five DRT Demonstration Sites

Evaluation: Economic Viability

ØOperating costsØTDC CostØVehicle usageØRoute directnessØPassenger usage

KESKI-UUSIMAA SAMPOPassengers in a week, years 1997 - 2003

0

500

1000

1500

2000

2500

3000

3500

1 4 7 10 13 16 19 22 25 28 31 34 37 40 43 46 49 52

1997

1998

1999

2000

2001

2002

2003

Start of Eu-Pilot 27.2.1997

Evaluation: Service Provision

ØCore background informationØTrip purpose ØOperator indicesØCoverage of service ØService reliabilityØEase of making reservationsØPassenger convenience

Evaluation: Technical Performance

ØSystem performanceØSystem capacityØLoss of potential customersØService reliabilityØData reliability

What’s in a Name?

ØWiggly Bus, Vale of Pewsey, WiltshireØCall Connect, LincolnshireØU Call, West Newcastle and Airport, Tyne and WearØPhone and Go, NorthumberlandØCango, Andover, HampshireØVillage Link, Southern Vale of GloucesterØ Local Link, Wythenshawe, ManchesterØMeltham’s Minibus, West YorkshireØHampole and Skelbrooke Taxibus, Doncaster,

South Yorkshire ØDoRiS, West Sussex and South Waverley, Surrey

Flexlijn Gothenburg, Sweden

Route Flexibility

U Call, Nexus,Tyne and Wear

DoRiS, South Waverley,

Surrey

Village Link,Southern Vale of

Gloucester

Wiggly Bus, Vale of Pewsey, Wiltshire

Phone and Go, Northumberland

Angus Glens, FAMS

Cango, Hampshire

Belbus, West & East Flanders,

Belgium

Hampole and Skelbrooke

Taxibus, South Yorkshire

Semi Fixed

Flexible

Virtual Flexible

Fixed Sections

PersonalBus, Florence Disabled, Italy

Meltham’sMinibus, West

Yorkshire

North Lanark, Strathclyde

Call Connect, Lincolnshire

Flexibility of Booking Method

U Call, Nexus, Tyne and

Wear


Surrey

Village Link, Southern Vale of

Gloucester

Wiggly Bus, Vale of Pewsey,

Wiltshire


Angus Glens,FAMS

Cango, Hampshire

Belbus, West & East Flanders,

BelgiumHampole and Skelbrooke

Taxibus, South Yorkshire

TDC: Manual

TDC: IVRSInternet

Telephone driver


Flexlijn, Gothenburg,Sweden

Meltham’sMinibus, West

Yorkshire



TDC: Software

Must book to travel

Flexibility of Minimum Pre-Booking Period

U Call, Nexus, Tyne and Wear


Surrey

Village Link, Southern Vale of

Gloucester

Wiggly Bus, Vale of Pewsey,

Wiltshire

Phone and Go,Northumberland

Angus Glens,FAMS

Cango, Hampshire


Belbus, West &East Flanders,

Belgium

Flexlijn, Gothenburg, Sweden

Hampole and Skelbrooke

Taxibus, South YorkshireMeltham’s

Minibus, West Yorkshire


2 hours

1 hour

½ hour

Previous day



ØRural Bus Challenge• Lower Coquet Valley • Allen Valleys

ØRole of TORG• Project Management• Travel Dispatch

Centre• Research Partner


ØValue Added• User Requirements• Co-operation with Community

Transport (ADAPT)• Education Transport Services• New User Groups• Feeder & Interchange• Mobility Assistants• Evaluation

Phone & Go / Click & Go Project: The Travel Dispatch Centre (TDC)

MobiRouterDatabase (Oracle)

VISUM

panicbutton

AutomaticPassengerCounting

AutomaticVehicleLocation

NorthumberlandJourneyPlanner

TransportDirectDatabase

fixed routesDatabase(Transmodel)

IntelligentMobilityEngine

Positive Operational Outcomes

ØTDC staffing can be flexibleØBooking times are shortØService reliability is goodØPassenger acceptance is generally goodØSoftware on connecting services è confidenceØ Innovative solutions improve services, e.g. taxis

used to guarantee a connectionØNiche market

• High quality service• Customised to passenger preferences

ØSocial inclusion

Innovation: Multiple Service Provision FAMS

ØFlexible Agencies for Mobile Services• Florence, Italy • Angus, Scotland

ØVirtual agency co-ordinating multiple transport resources

www.famsweb.com

FAMS in Angus: Objectives

ØTo bring new technologies to the commercial market placeØCreation of virtual agency for co-ordination of

multiple transport resources ØMeet the ever changing needs of the

individual, statutory bodies, businesses, communities and transport providersØTo measure each action of the agency and

report findings

Innovation: Multiple Service Provision: EMIRES

ØEconomic Growth and Sustainable Mobility supported by IST at the Regional level including SMEs. ØNetwork of:

• 4 EU Objective one regions: Finland, Greece, Spain, UK

• 1 region in accession country: Czech Republic

Sutherland

Ross & Cromarty

Inverness

Lochaber

Skye & Lochalsh

Nairn

Badenoch &Strathspey

Caithness

EMIRES in Highland: East Sutherland

EMIRES in Highland: Objectives

ØDevelop a Regional Service Centre (RSC) • Remote web based access to book and

interrogate servicesn Multiple transport servicesn Non-transport services, e.g. job interview

• Develop satellite Service Points throughout the site providing local access to book and use these services

ØDemonstrate that the EMIRES RSC functions as part of an international networkØDevelop a Highland business plan which will

contribute to a blueprint for further RSCsØContribute to Regional Innovation

Programmes for the EMIRES EU Regions

EMIRES in Highland: User Groups

Ø Region• Highland Council Passenger

Transport Co-ordination Unit• Highland Council Planning and

Development• Highland Council Education and

Social Work Services• Caithness and Sutherland

Community Care Forum• Caithness and Sutherland Enterprise• Caithness and Sutherland NHS Trust• Sutherland Partnership• Highlands of Scotland Tourist Board

Ø SMEs• Public transport providers• Scottish Ambulance Service• Local businesses

Ø Individuals• Local population • Job seekers• Local labour force• Young people• Tourists

EMIRES in Highland: Targeted Services

ØCombining information on trip purpose with public transport information to provide users with “one stop” solutionsØPersonalised information on job vacancies and

training courses that can be accessed via public transportØCore ontology for retrieval and combining of dataØTransfer of data between EMIRES and external

sources via web services technology

www.emires.net

Looking Ahead

ØAwareness raising is vitalØ Institutional, legal and economic barriers to be

overcomeØDRT cost savings are relative to conventional

public transport and special transport servicesØDRT can be relatively simple

• Manual booking of one public transport service Ø…. or more complex

• Integration of public transport, special transport and non-transport services using software scheduling systems

ØCONNECT – Flexible Collective Mobility Services for passengers and small goods

Contact Details

ØDr John Nelson• Tel: +44 191 222 7936• Fax: +44 191 222 5322• [email protected]

ØTransport Operations Research Group• [email protected]

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