(receiver-in-canal/receiver-in-the-ear) ric/rite mrr2d modelwebfiles.widex.com/webfiles/9 514 0552...
TRANSCRIPT
USER INSTRUCTIONSTHE WIDEX MOMENT™ FAMILY
MRR2D modelRIC/RITE
(Receiver-in-canal/Receiver-in-the-ear)
YOUR HEARING AID(To be filled out by your hearing care professional)
This is a list of possible programs for your hearing aid.
For further information on the use of these programs, see Customization.
Your hearing aid programs:
PROGRAMS AUDIBILITY EXTENDER
Universal
PureSound
Quiet
Comfort
Transport
Urban
Impact
Party
Social
Music
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SPECIAL PROGRAMS AUDIBILITY EXTENDER
Zen
Phone
SMARTTOGGLE PROGRAMS AUDIBILITY EXTENDER
Zen+
The program names in the table are the default names. If you have chosento use some of the other names available, write the new names in the table.That way you will always know which programs you have in your hearingaids.
Read the instructions
Carefully read the user instructions in this booklet and in the booklet "Ear-sets for Widex hearing aids" before you start using your hearing aid. Youshould also read the user instructions for the charger.
Sound streaming and wireless control
The hearing aid allows sound streaming and direct wireless control fromsmartphones and other devices via DEX. For more help and informationcontact your hearing care professional or visit: https://global.widex.com.
The hearing aid works wirelessly with the MOMENT app. We take no respon-sibility if the hearing aid is used with any third party app or if the app is usedwith any other device. Read more about the app in the booklet.
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CONTENTSIMPORTANT SAFETY INFORMATION.......................................................... 7YOUR HEARING AID...................................................................................9
Welcome...........................................................................................................9The hearing aid at a glance.........................................................................9
CONDITIONS FOR USE............................................................................... 11Indications for use........................................................................................... 11
Hearing aids with rechargeable batteries.................................................11Intended use.................................................................................................... 11Charging.......................................................................................................... 12Use time and charging time.......................................................................... 12Operating and charging conditions............................................................. 14Storage and transport conditions.................................................................15
DAILY USE................................................................................................ 17Turning the hearing aid on and off...............................................................17Putting on and removing the hearing aid................................................... 18
CUSTOMIZATION...................................................................................... 19Programs......................................................................................................... 19
The Zen program........................................................................................ 21Sound signals................................................................................................. 24
Lost partner ............................................................................................... 264
Sound and program adjustment................................................................. 26Using a smartphone with your hearing aid................................................28
PAIRING WITH YOUR SMARTPHONE........................................................29Connecting with your smartphone via Bluetooth ................................ 29How to connect the hearing aid to the app............................................29How to turn off the Bluetooth connection..............................................29
Compatability with smartphones................................................................29CLEANING................................................................................................30
Tools................................................................................................................30Wax guard.......................................................................................................31Drying box....................................................................................................... 31
ACCESSORIES.......................................................................................... 32TROUBLESHOOTING.................................................................................33TRAVELLING ON AN AIRPLANE................................................................36REGULATORY INFORMATION...................................................................37
Warning to hearing aid dispensers..........................................................37Important notice for prospective hearing aid users.............................. 38Children with hearing loss........................................................................ 39
Wireless radio transmission......................................................................... 39FCC and ISED statements..............................................................................41EU directives.................................................................................................. 44
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Directive 2014/53/EU................................................................................44Information regarding disposal................................................................45
SYMBOLS.................................................................................................46
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IMPORTANT SAFETY INFORMATIONRead these pages carefully before you begin using your hearing aid.
Keep hearing aids, their parts, accessories and batteries away from chil-dren and mentally disabled people.
Hearing aids and batteries can be dangerous if swal-lowed or used im-properly. Swallowing or improper use can result in severe injury or evenfatalities. In case of ingestion, contact a doctor immediately and the 24Hour National Button Battery Ingestion Hotline at (202) 625 3333.
Take your hearing aids out when you are not using them. This will help toventilate the ear canal and prevent ear infections.
Contact your doctor or hearing care professional immediately if you sus-pect you may have an ear infection or an allergic reaction.
Contact your hearing care professional if the hearing aid doesn't feelcomfortable, or if it doesn't fit properly, causing irritation, redness or thelike.
Remove your hearing aids before showering, swimming or using a hairdryer.
Do not wear your hearing aids when applying perfume, spray, gel, lotionor cream.
Do not dry your hearing aid in a microwave oven – this will ruin it.
Never use other people’s hearing aids and never allow others to useyours, as this could damage your hearing.
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Never use your hearing aids in environments where there may be explo-sive gases, such as in mines.
Never try to open or repair the hearing aid yourself. Contact your hearingcare professional if you need to have your hearing aid repaired.
Your hearing aids contain radio communication technology. Always ob-serve the environment in which you are using them. If any restrictions ap-ply, you must take precautions to comply with these.
Your device has been designed to comply with international electromag-netic compatibility standards. However, there is still the possibility that itmay cause interference with other electrical equipment. If you experienceinterference, keep a distance to other electrical equipment.
Please note that streaming sound to your hearing aids at a high volumecan prevent you from hearing other important sounds such as alarmsand traffic noise. In such situations make sure to keep the volume of thestreamed sound at a suitable level.
Do not expose your hearing aids to extreme temperatures or high humid-ity, and dry them quickly if they get wet or if you perspire heavily.
Do not use any kind of liquid or disinfectant to clean your hearing aid.
Clean and inspect your hearing aid every day after use to check that it isnot broken. If the hearing aid is damaged while you are wearing it andsmall fragments are left in your ear canal, seek medical attention. Nevertry to take out the fragments yourself.
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YOUR HEARING AIDWelcomeCongratulations on your new hearing aid.
This hearing aid is powered by a rechargeable lithium-ion battery and mustbe used with the charger model WPT1. The battery is built-in and you can-not replace this.
We recommend that you use your hearing aid regularly, even if it takessome time getting used to it. Infrequent users do not usually get the fullbenefit of a hearing aid.
NOTEYour hearing aid and its accessories may not look exactly as illustrated in thisbooklet. We also reserve the right to make any changes we consider necessary.
The hearing aid at a glanceYour hearing aid is shown below – in the first illustration with the ear-set.The ear-set consists of an earwire with receiver and an ear-tip, and it is thepart of your hearing aid that you wear inside your ear.
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3
1. Push button/power on/off 2. Earwire with receiver3. Microphone grid
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1
2
3
1. Earwire connection2. Left/right identification3. Identification plate (model and seri-
al number)
The colour of the left/right identification tells you how to know left fromright. The hearing aid for your left ear has a blue mark. The hearing aid foryour right ear has a red mark.
For further information on the ear-set, see the ear-set manual.
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CONDITIONS FOR USEIndications for useThe hearing aids are indicated for individuals older than 36 months with arange of hearing loss from minimal (0 dB HL) to severe-to-profound (115 dBHL) and all hearing loss configurations.
They are to be programmed by licensed hearing care professionals (audiol-ogists, hearing aid specialists, otolaryngologists) who are trained in hearing(re)habilitation.
Hearing aids with rechargeable batteriesHearing aids with rechargeable batteries should NOT be used by childrenyounger than 36 months or mentally disabled people.
Intended useThe hearing aids are intended as air conduction amplification devices to beused in everyday listening environments. The hearing aids may be equippedwith the Zen program, intended to provide a relaxing sound background(i.e. music/noise source) for adults who desire to listen to such a back-ground in the quiet.
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ChargingWe recommend that you charge your hearing aid daily. This illustrationshows your charger at a glance:
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2
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1
3
1. Charging wells2. Light indicators3. Hinged cover4. Micro USB port
For further information on how to charge your hearing aid, see the user in-structions for the charger.
Use time and charging timeIf you charge your hearing aid for half an hour, you have approximately 4hours of use. Charging your hearing aid fully will take approximately 4hours.
When the hearing aid is fully charged, you can use it for at least 16 hours innormal hearing environments before the next charge.
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4 hours 16 hours
When you hear the battery alarm indicating low power, you will have ap-proximately 3-4 hours of normal use. The hearing aid turns off when thebattery power is critically low.
Hearing loss, sound environment and streaming are factors that affect theestimated use time. For example, if you use the streaming service, you willreduce the use time of the hearing aid.
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Operating and charging conditionsYour hearing aid has been designed to operate in everyday situations, and itworks in environmental conditions that are comfortable for you. You canwear your hearing aid during flights, but you should remove it before show-ering, swimming and sleeping.
Operating conditions
Minimum Maximum
Temperature 0°C (32°F) 40°C (104°F)
Humidity 10% rH 95% rH
Atmospheric pressure 750 mbar 1060 mbar
Charging conditions
Minimum Maximum
Temperature 0°C (32°F) 30°C (86°F)
Humidity 10% rH 95% rH
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Long-term storage when not in use
If you plan to not wear your hearing aid for a longer period of time, charge itfully and store it in the end-user case you received with the hearing aid. Re-member to turn off the hearing aid before storage.
Every 6 months you will have to charge the hearing aid to avoid an unre-coverable deep-discharge of the battery. A deep-discharged battery can nolonger be charged and has to be replaced. We would however recommendrecharging more frequently than every 6 months.
Storage and transport conditionsYour hearing aid is sensitive to extreme conditions such as high tempera-tures. It should not be stored or transported in direct sunlight, but only with-in the following conditions.
Storage conditions
Minimum Maximum
Temperature 10°C (50°F) 40°C (104°F)*
Humidity 20% rH 80% rH
*Recommended temperature is 10°C to 25°C.
Transport conditions
Minimum Maximum
Temperature -20°C (-4°F) 55°C (131°F)
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Minimum Maximum
Humidity 10% rH 95% rH
You can find technical data sheets and additional information on your hear-ing aids on https://global.widex.com.
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DAILY USETurning the hearing aid on and offYou can turn the hearing aid on in two ways:
1. Press and hold the push button for a few seconds. After another fewseconds, the hearing aid will play a sound signal to indicate that it is on,unless you have agreed with your hearing care professional to deacti-vate this function.
2. Remove the hearing aid from the charger, and it turns on automaticallyafter a few seconds. The hearing aid will play a sound signal to indicatethat it is on.
You can turn the hearing aid off in two ways:
1. Place the hearing aid in the charger and the charging starts.2. Press and hold the push button for a few seconds. A final tone will
sound.
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Putting on and removing the hearing aid
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2 1. Insert the ear-set into the ear while holding the lowerpart of the earwire. Pulling the outer ear upwardsand backwards at the same time can be helpful.
2. Then place the hearing aid behind the ear. The hear-ing aid should rest comfortably on the ear, close toyour head.
Start by removing the hearing aid from be-hind the ear. Then take the ear-set carefullyout of the ear canal while you hold the lowerpart of the earwire.
Your hearing aid can be fitted using different types of ear-sets. See the sep-arate ear-set manual for more information about your ear-set.
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CUSTOMIZATIONProgramsThis is an overview of programs that you can select from. Ask your hearingcare professional for guidance.
PROGRAMS USE
Universal Automatic program with focus on optimumsound in all situations
PureSound Automatic program with focus on natural andpleasant sound in all situations
Quiet Special program for listening in quiet environ-ments
Comfort Special program for listening in noisy environ-ments
Transport For listening in situations with noise from cars,trains, etc.
Impact Use this program if you prefer a clear and sharpsound
Urban For listening in situations with changing soundlevels (in supermarkets, noisy workplaces orthe like)
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PROGRAMS USE
Party For listening in situations with many peopletalking at the same time
Social Use this program if you are in small social gath-erings, such as family dinners
Music For listening to music
SPECIAL PROGRAMS USE
Zen Plays tones or noise for a relaxing sound back-ground. For more information, see "The Zenprogram"
Phone This program is designed for listening to phoneconversations
SMARTTOGGLEPROGRAMS
USE
Zen+ This program is similar to Zen but allows you tolisten to different types of tones or noise usinga remote control (RC-DEX or app)
The names in the list of programs are the default names. Your hearing careprofessional can also select an alternative program name from a preselectedlist. Then it is even easier for you to select the right program in each listen-ing situation.
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Depending on your hearing loss, your hearing care professional can activatethe Audibility Extender feature. Ask your hearing care professional if youcould benefit from this.
If your needs and preferences change over time, your hearing care profes-sional can easily change your program selection.
The Zen programYour hearing aid may be provided with a unique optional listening programcalled Zen. It makes musical tones (and sometimes a rushing noise) in thebackground using the latest Fractal technology. These sounds are shapedaccording to your hearing loss so you can listen to them at any time and atany place with a simple push of the program button. The Zen program maybe used alone (without amplification) in quiet when you are not required tohear surrounding sounds. Or, it may be used with amplification so that boththe surrounding sounds and the generated sounds (fractal tones and noise)are heard together.
CAUTIONUse of the different Zen programs may interfere with hearing surroundingsounds including speech. The programs should not be used when hearing suchsounds is important. Switch the hearing aid to a non-Zen program in those sit-uations.
The duration of the Zen play time can be set by your hearing healthcare pro-fessional according to your needs.
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Benefits
The Zen program may provide a relaxing listening background for somepeople. When the Zen program is used in a tinnitus management program,its wearer may experience some relief from tinnitus.
Indications for use
The Zen program is intended to provide a relaxing sound background foradults (21 years and older) who desire to listen to such a background in qui-et. It may be used as a sound therapy tool in a tinnitus treatment programthat is programmed by a licensed hearing healthcare professional (audiolo-gists, hearing aid specialists, otolaryngologists) who is trained in tinnitusmanagement.
Directions for use
Because of the unique ways in which Zen is programmed in your hearingaid, please follow the recommendations of your hearing care professionalsas to how to use the program, when to use the program and/ or how long touse the program.
Precautions
To ensure the safety and effectiveness of the Zen program when used as asound therapy tool for tinnitus, the tinnitus management program must bedesigned and conducted by hearing care professionals who are trained intinnitus management. A tinnitus management program should include acomplete audiological evaluation, tinnitus diagnosis, counseling, use ofproper amplification and/or sound therapy tools.
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Prior to any tinnitus management program, it is advisable that you seekmedical attention to exhaust any medical or surgical treatment options.
Use your hearing aid and the Zen program according to the directions andschedule recommended by your hearing care professionals.
Contraindications
The following symptoms are contraindicated for the use of hearing aids. In-cluding the Zen program
● Congenital or traumatic deformity of the ear● Active drainage from the ear within 90 days● History of rapid progressive hearing loss within previous 90 days● Acute or chronic dizziness● Sudden unilateral hearing loss in previous 90 days
Warnings
Use of the Zen program may interfere with hearing everyday sounds includ-ing speech. It should not be used when hearing such sounds is important.Switch the hearing aid to a non-Zen program in those situations.
Risks
There are no known risks or side effects associated with the use of the Zenprogram. However, consistent with our recommendations on the use ofconventional hearing aids, stop using the hearing aids (and the Zen pro-gram) and seek attention from your hearing care professional if any of thefollowing symptoms are noted:
● Skin irritation
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● Perceived decrease in loudness, tolerance of sounds, speech not asclear, or worsening tinnitus
Sound signalsAsk your hearing care professional to turn the sound signals off if you do notneed them.
Program sound signals
Your hearing aid plays sounds to inform you which program you have acti-vated or that you have changed program. These sounds may be Smart-Speak (spoken messages) or SmartTones (beep signals), depending on howyour hearing care professional has fitted your hearing aid.
Program 1 Message or one short beep
Program 2 Message or two short beeps
Program 3 Message or three short beeps
Program 4 Message or one long and one short beep
Program 5 Message or one long and two short beeps
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Push button sound signals
Note that this function can be deactivated by your hearing care professional.
Push button action Feedback type Explanation of feedback
Adjusting the volume Beep tone - You will hear a doublebeep tone when youreach the default soundlevel- You will hear a steadytone when you reachthe minimum or maxi-mum setting- You will hear a beeptone every time you ad-just the volume
Switching between pro-grams
Spoken message orbeep tone
When you switch to an-other program, thehearing aid will return tothe default volume set-ting
Switching on Spoken message orbeep tone
Switching off Spoken message orbeep tone
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Lost partnerYour hearing care professional can turn on a feature in your hearing aid thatwarns you whenever it loses contact with the hearing aid in the oppositeear. You will hear a spoken message in your ear.
Sound and program adjustmentMOMENT app
You can connect your smartphone to your MOMENT hearing aid with theMOMENT app to stream sound and control the functions of the hearing aid.For example, you can personalize your listening experience, change pro-grams, and adjust or mute the sound in your hearing aid.
Remote control
If you have a remote control, you can also change program or adjust thesound manually to achieve more comfort or more audibility, depending onyour needs and preferences. For more information on how this works, con-sult your hearing care professional.
Push button for two hearing aids
If you have two hearing aids, the push button can be programmed in threedifferent ways by your hearing care professional:
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1. As a program button and an on/off switch
Function Switch off Switch on
To change the program,press the button on theleft or right hearing aid
Press and hold the but-ton on each hearing aidfor a few seconds
Press and hold the but-ton on each hearing aidfor a few seconds
2. As a sound adjustment button and an on/off switch
Function Switch off Switch on
For more audibility andmore volume: Press thebutton on your righthearing aid
Press and hold the but-ton on the right hearingaid for a few seconds
Press and hold the but-ton on the right hearingaid for a few seconds
For more comfort andless volume: Press thebutton on your left hear-ing aid
Press and hold the but-ton on the left hearingaid for a few seconds
Press and hold the but-ton on the left hearingaid for a few seconds
3. As a dedicated on/off switch
Switch off Switch on
Press and hold the button on eachhearing aid for a few seconds
Press and hold the button on eachhearing aid for a few seconds
Push button for one hearing aid
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If you have only one hearing aid, the push button can be programmed intwo ways by your hearing care professional:
1. As a program button and an on/off switch
Function Switch off Switch on
To change the program,press the button on thehearing aid
Press and hold the but-ton on each hearing aidfor a few seconds
Press and hold the but-ton on the hearing aidfor a few seconds
2. As a dedicated on/off switch
Switch off Switch on
Press and hold the button on thehearing aid for a few seconds
Press the button on the hearing aidfor a few seconds
Using a smartphone with your hearing aidWhen you use a smartphone, hold it in front of youso that the microphone on the phone is close toyour mouth. This way you will experience the bestsound during your phone call.
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PAIRING WITH YOUR SMARTPHONEConnecting with your smartphone via BluetoothTo pair your hearing aid and smartphone you need to restart your hearingaid. Do as follows:
1. Restart your hearing aid.2. Keep the hearing aid close to your phone and follow the instructions in
the MOMENT app.3. The hearing aid and smartphone are now ready for use.
NOTEYour hearing aid is only in pairing mode for three minutes after you restartit. You might need to restart it again if you do not pair it in time.
How to connect the hearing aid to the appWhen you have paired your hearing aid with your smartphone (in the set-tings menu), open the MOMENT app and it automatically connects to thehearing aid.
How to turn off the Bluetooth connectionGo to the More menu in the MOMENT app and select “Hearing aid Blue-tooth” to turn off the Bluetooth connection. Bluetooth will reconnect oncethe hearing aid has been restarted.
Compatability with smartphonesYou can see a list of compatible smartphones, tablets, etc. at this website:
https://global.widex.com.
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CLEANINGCleaning your hearing aid every day will make it more effective and morecomfortable to wear.
Wipe the hearing aid off with a soft, dry cloth.If the microphone openings are blocked, contact yourhearing care professional.If you notice any dust or dirt in the microphones, gen-tly blow it away or wipe it off with a soft cloth.
Dry your hearing aid quickly if it gets wet, or if you perspire heavily.
For information on how to clean the ear-set, see the ear-set manual.
ToolsWith your hearing aid, you will receive the following cleaning tools:
1. 2. 3. 4.
1. Cloth2. Brush for ear-set3. Long wax-removing tool for ear-
set4. Short wax-removing tool for ear-
set
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Wax guardThe wax guard is a filter placed in the opening of the receiver behind theear-tip, and it helps to protect the receiver against earwax. Always use waxguards supplied by Widex with your hearing aid.
For information on how to change the wax guard, see the ear-set manual.
Drying boxThe WIDEX drying box for drying your hearing aid and ear-set dehumidifiesthe hearing aid and ear-set to avoid failure due to moisture.
Operating time: 45 minutes
Maximum temperature: 40°C (104°F)
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ACCESSORIESYou can use a variety of accessories with your hearing aid. Ask yourhearing care professional if you could benefit from using these ac-cessories.Name UseRC-DEX remote controlTV-DEX for listening to TV and audioPHONE-DEX 2* for easy landline useFM+DEX for streaming audio and FM signalsCOM-DEX for wireless connection to mobile phones and
other devices via BluetoothCOM-DEX Re-mote Mic
for helping hearing aid users hear speech in dif-ficult listening situations
TV PLAY** for direct TV streamingWPT1 charger for the MRR2D hearing aidMOMENT APP for using your smartphone to control your hear-
ing aids
*Available in some countries only.**Available with WIDEX MOMENT™ compatibility late 2020.
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TROUBLESHOOTINGThese pages contain advice on what to do if your hearing aid stops workingor if it doesn't work as expected. If the problem persists, contact your hear-ing care professional.
Problem Possible cause Solution
The hearing aid is com-pletely silent
It is not turned on Turn the hearing aid on bypressing the push button orplacing the hearing aid in thecharger for 10 sec. before tak-ing it out
The hearing aid isnot charged
Charge the hearing aid in thecharger
The hearing aid is com-pletely silent althoughcharged and turned on
The wax guard isblocked with earwax.
Remove the ear-tip from theearwire. If ear wax has accu-mulated in the wax guard,change the wax guard. For fur-ther information, see the ear-set manual. You can also con-tact your hearing care profes-sional for advice
The hearing aid volumeis not powerful enough
Your ear isblocked by ear-wax
Contact your doctor
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Problem Possible cause Solution
The wax guard isblocked with earwax.
Remove the ear-tip from theearwire. If ear wax has accu-mulated in the wax guard,change the wax guard. For fur-ther information, see the ear-set manual. You can also con-tact your hearing care profes-sional for advice
Your hearing mayhave changed
Contact your hearing care pro-fessional/Contact your doctor
The hearing aid whistlescontinuously
Your ear isblocked by ear-wax
Contact your doctor
The ear-set is notplaced correctly
See "Putting on and removingthe hearing aid"
Your two hearing aidsare not working in syn-chrony
The connectionbetween thehearing aids is lost
Turn them off and on again
The two hearing aids donot respond with a cor-responding change involume or program tothe accessory
The accessory isused beyond thetransmissionrange
Move the accessory closer tothe hearing aids
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Problem Possible cause Solution
Strong electro-magnetic interfer-ence
Move away from known sourceof electromagnetic interfer-ence
The accessory andthe hearing aidsare not matched
Check with your hearing careprofessional to make sure theaccessory is matched with thehearing aids
NOTEThis information covers only the hearing aid. See the "Ear-sets for Widex hear-ing aids" user manual for information specific to your ear-set. If the problemspersist, contact your hearing care professional for assistance.
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TRAVELLING ON AN AIRPLANEThe hearing aid and the charger are allowed in both hand luggage andchecked luggage.
You need to turn off the Bluetooth connection on the hearing aid by usingthe app. There is no risk of transmitting from the hearing aid's 2.4 GHz radiotransmitter as long as the hearing aid is not connected to the mobile phone.
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REGULATORY INFORMATIONWarning to hearing aid dispensersA hearing aid dispenser should advise a prospective hearing aid user to con-sult promptly with a licensed physician (preferably an ear specialist) beforedispensing a hearing aid if the hearing aid dispenser determines through in-quiry, actual observation, or review of any other available information con-cerning the prospective user, that the prospective user has any of the fol-lowing conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the previous 90 days.
(iii) History of sudden or rapidly progressive hearing loss within the previous90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the previous 90days.
(vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500hertz (Hz), 1,000 Hz, and 2,000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign bodyin the ear canal.
(viii) Pain or discomfort in the ear.Special care should be exercised in selecting and fitting a hearing aid whosemaximum sound pressure level exceeds 132 decibels because there may berisk of impairing the remaining hearing of the hearing aid user.
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Important notice for prospective hearing aid usersGood health practice requires that a person with a hearing loss have a medi-cal evaluation by a licensed physician (preferably a physician who special-izes in diseases of the ear) before purchasing a hearing aid. Licensed physi-cians who specialize in diseases of the ear are often referred to as otolar-yngologists, otologists, or otorhinolaryngologists. The purpose of medicalevaluation is to assure that all medically treatable conditions that may affecthearing are identified and treated before the hearing aid is purchased.Following the medical evaluation, the physician will give you a writtenstatement that states that your hearing loss has been medically evaluatedand that you may be considered a candidate for a hearing aid. The physicianwill refer you to an audiologist or a hearing aid dispenser, as appropriate, fora hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a hearing aid evalua-tion to assess your ability to hear with and without a hearing aid. The hear-ing aid evaluation will enable the audiologist or dispenser to select and fit ahearing aid to your individual needs.If you have reservations about your ability to adapt to amplification, youshould inquire about the availability of a trial-rental or purchase-option pro-gram. Many hearing aid dispensers now offer programs that permit you towear a hearing aid for a period of time for a nominal fee after which youmay decide if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals who haveobtained a medical evaluation from a licensed physician. Federal law per-mits a fully informed adult to sign a waiver statement declining the medical
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evaluation for religious or personal beliefs that preclude consultation with aphysician. The exercise of such a waiver is not in your best health interestand its use is strongly discouraged.
Children with hearing lossIn addition to seeing a physician for a medical evaluation, a child with ahearing loss should be directed to an audiologist for evaluation and rehabili-tation since hearing loss may cause problems in language development andthe educational and social growth of a child. An audiologist is qualified bytraining and experience to assist in the evaluation and rehabilitation of achild with a hearing loss.
Wireless radio transmissionWireless functions and operating characteristics
The following tables summarizes the technical details of the wireless tech-nology:
Technical details Inductive radio Bluetooth LE
Antenna type Integral coil antenna Integral frame antenna
Antenna dimensions Ø 2 mm, L 5 mm 18 mm x 4.5 mm
Modulation FSK GFSK / FHSS
Magnetic field strength -54 dBµA/m @ 10 m -
Output power (EIRP) - 0 dBm / 1 mW
Range 0.3 m 6 m
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Technical details Inductive radio Bluetooth LE
Center frequency 10.6 MHz 2401 MHz – 2480 MHz
Channel Single Channel 40
Bandwith 660 kHz 2 MHz
Data rate 212 kbps 1 Mbps
Data flow Simplex/Semi duplex Duplex
Protocol Random Access / Pro-prietary
BLE
Wireless security measures
Security of the wireless signals is assured through device system design thatincludes:
● Individual MAC address for each unit which is checked during eachtransmission.
● A built-in pairing table which specifies valid and legitimate pairingamong units
● A proprietary Widex communication protocol which checks the packagenumbers during each transmission.
● A Cyclic Redundancy Check (CRC) to check data validity and correct er-rors.
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Electromagnetic emissions/immunity standards
The product complies with the following EMC/EMI standards:
Standard Test type Note
47 CFR Part 15,Subpart B
RF emissions US FCC requirements forunintentional radiators
47 CFR Part 15,Subpart C
RF emissions US FCC requirements forintentional radiators
IEC 60601-1-2 General EMC includingRF emissions,RF immunity, ESD
Medical Electrical Equip-ment, Electromagneticcompatibility
IEC 60118-13 RF immunity International standardfor hearing instrumentsto ensure adequate im-munity radio interfer-ence from mobile tele-phones
FCC and ISED statementsFCC ID: TTY-MRR2D
IC: 5676B-MRR2D
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Federal Communications Commission Statement
This device complies with part 15 of the FCC Rules. Operation is subject tothe following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interferencethat may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the in-structions, may cause harmful interference to radio communications. How-ever, there is no guarantee that interference will not occur in a particular in-stallation. If this equipment does cause harmful interference to radio or tele-vision reception, which can be determined by turning the equipment off andon, the user is encouraged to try to correct the interference by one or moreof the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
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NOTE:
This equipment complies with FCC radiation exposure limits set forth for anuncontrolled environment. This transmitter must not be co-located or oper-ating in conjunction with any other antenna or transmitter.
Changes or modifications to the equipment not expressly approved by Wi-dex could void the user’s authority to operate the equipment.
ISED Statement / Déclaration d’ISED
This device contains licence-exempt transmitter(s)/receiver(s) that complywith Innovation, Science and Economic Development Canada’s licence-ex-empt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference thatmay cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareilest conforme aux CNR d’Innovation, Sciences et Développement économi-que Canada applicables aux appareils radio exempts de licence. L’exploita-tion est autorisée aux deux conditions suivantes:
(1) L’appareil ne doit pas produire de brouillage;
(2) L’appareil doit accepter tout brouillage radioélectrique subi, même si lebrouillage est susceptible d’en compromettre le fonctionnement.
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ISED RADIATION EXPOSURE STATEMENT:
This equipment complies with ISED RF radiation exposure limits set forth foran uncontrolled environment. This transmitter must not be co-located oroperating in conjunction with any other antenna or transmitter.
ISED EXPOSITION AUX RADIATIONS:
Cet équipement est conforme avec ISED les limites d’exposition auxrayonnements défi nies pour un contrôlé environnement. Cet émetteur nedoit pas être co-localisés ou fonctionner en conjonction avec une autre an-tenne ou émetteur.
EU directivesDirective 2014/53/EUWidex A/S hereby declares that this MRR2D is in compliance with the essen-tial requirements and other relevant provisions of Directive 2014/53/EU.The MRR2D contains radio transmitters operating at: 10.6 MHz, -54 dBµA/m@10 m, 2.4 GHz, 0.9 mW EIRP.
To avoid potential degradation of radio performance, your device should beseparated by at least 25 cm (10 inches) from other radio communicationsequipment.
A copy of the Declaration of Conformity according to 2014/53/EU can befound at:
https://global.widex.com/doc
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N26346
Information regarding disposalDo not dispose of hearing aids, hearing aid accessories and charger with or-dinary household waste.
Hearing aids, hearing aid accessories and charger should be disposed of atsites intended for electrical waste and electronic equipment, or given toyour hearing care professional for safe disposal.
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SYMBOLSSymbols commonly used by Widex A/S in medical device labelling (la-bels/IFU/etc.)
Symbol Title/Description
ManufacturerThe product is produced by the manufacturer whose name and address arestated next to the symbol. If appropriate, the date of manufacture may alsobe stated.
Catalogue numberThe product’s catalogue (item) number.
Consult instructions for useThe user instructions contain important cautionary information (warn-ings/precautions) and must be read before using the product.
WarningText marked with a warning symbol must be read before using theproduct.
WEEE mark“Not for general waste”. When a product is to be discarded, it must besent to a designated collection point for recycling and recovering toprevent the risk of harm to the environment or human health as a re-sult of the presence of hazardous substances.
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Symbol Title/Description
CE markThe product is in conformity with the requirements set out in EuropeanCE marking directives.
RCM markThe product complies with electrical safety, EMC and radio spectrum regula-tory requirements for products supplied to the Australian or New Zealandmarkets.
Power on/offTo indicate connection to or disconnection from the power source.
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WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmarkhttps://global.widex.com
Manual no.:9 514 0552 041 #02CIB number:CIB413Issue: 2020-04
9 514 0552 041 02