INFORMATION

PACK

RECREATION CENTRE

MANAGER

2

INFORMATION PACK

FOR THE POSITION OF

Recreation Centre Manager

CONTENTS

1. COPY OF ADVERTISEMENT Page 3 2. APPLICATION INFORMATION Page 4 3. REFEREE & REFERENCE CHECKS Page 6 4. GENERAL EMPLOYMENT INFORMATION Page 7 5. SELECTION CRITERIA Page 8 6. POSITION DESCRIPTION Page 9

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APPLICATION INFORMATIONAPPLICATION INFORMATIONAPPLICATION INFORMATIONAPPLICATION INFORMATION

Please read this and all the Application Package information carefully.

1. Thank you for expressing interest in this position with the Council and we welcome your Application.

2. It is the Council's intent to select the best possible applicant for this position and it

wishes you all the best. 3. The Manager Environmental Health & Building Services, Mr Jason Robertson is

the nominated Council contacts for this position and can be contacted on 9733 7824. Contact or canvassing of Councillors is not acceptable.

4. Please visit the Shire website at www.waroona.wa.gov.au for general information

about the Shire. 5. Your Application should consist of:

� A letter addressed to the CEO applying for the position.

� A Resume setting out your personal details, contact details, work history (with your current position first), periods of employment, and position(s) held with details of the duties and other relevant information such as personal interests.

� The details of your academic qualifications.

� The details of 3 referees including contact information and relationship.

� At least one (1) referee should be nominated with respect to your current

employment.

� Information addressing all the selection criteria in a structured format. The Council only requires sufficient information to allow it to assess your skills, knowledge, experience, and suitability for the position.

� Information concerning your anticipated commencement date if successful.

6. Please include any material matter that you believe may be relevant to the

application, interview or your appointment so that the Council can take that into consideration in selecting the best applicant.

7. Please provide your Application information on A4 single sided paper and

attached by an appropriate clip. (Do not staple or bind).

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8. Applications must be posted in a securely sealed envelope and clearly addressed and endorsed:

CONFIDENTIAL APPLICATION - CHIEF EXECUTIVE OFFICER

Ian Curley Chief Executive Officer Shire of Waroona PO Box 20 WAROONA WA 6215

9. The closing date and time for applications is 4pm Friday 10 July 2015. Emailed and faxed applications will be accepted but must be confirmed in writing

as specified in Item 8. 10. It is envisaged that immediately after the closing date the applications will be

assessed and a short list developed.

� The preferred candidates will then attend a final interview with the Council's Selection Committee.

� The Selection Committee will then recommend to the Council the appointment of its preferred candidate.

THE COUNCIL IS AN EQUAL OPPORTUNITY EMPLOYER

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Important Important Important Important ---- Referee and reference checksReferee and reference checksReferee and reference checksReferee and reference checks The Council has an obligation to satisfy itself of your qualification and suitability for the position and the person it seeks to appoint should view this process as a positive aspect of your application. If there is a special need for confidentiality, such as a current employer who is not yet aware of your application, please provide details with your application. You may provide whatever supporting material or information that you wish to back your application, including explanation for any matter that you may believe could be construed as unfavourable. The important aspect is that the Council is made aware of all material matters that may affect your suitability for employment. It is important that the applicant nominates a minimum of at least one (1) referee, and their contact details, to support each recent senior position held, and outline their position or relationship to the applicant. These people should be able to verify or support your claims. Initially the reference checks will only be made of your nominated referees and you should ensure that they are aware in advance that contact may be made with them to confirm details. The Council reserves the right to make other checks of the final applicant(s), but will not make contact with any current employer or other nominated person unless your prior approval has been obtained, but clearly that will be necessary before appointment can be finalised. Academic Qualifications Please supply details of all qualifications claimed including the Institution, Certificate Number and date of issue to allow verification.

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GENERAL EMPLOYMENT INFORMATIONGENERAL EMPLOYMENT INFORMATIONGENERAL EMPLOYMENT INFORMATIONGENERAL EMPLOYMENT INFORMATION

POSITION DETAILS: Position: Recreation Centre Manager CONDITIONS OF EMPLOYMENT: Award: Local Government Officers' (WA) Interim Award 2011 Annual Salary: Contract Position: Annual Leave: Four (4) weeks paid annual leave each year. Long Service Leave: In accordance with the Local Government (Long Service

Leave) Regulations. Other Leave: The Officer is entitled to: a. Sick leave b. Family leave c. Bereavement leave d. Parental leave e. or other leave as set out in and in accordance with the Award. Superannuation: The Council will contribute to the Local Government

Superannuation Scheme and Occupational Superannuation. The total contribution is negotiable up to 15%. Any increase in the Occupational Superannuation percentage will not be automatically absorbed by the Council.

Salary sacrificing of superannuation is available.

Recreation Centre: Free use of indoor pool & gymnasium in accordance with

Council policy. Conferences: Attend Conferences with approval from Manager Health

and Building Services/Director Development Services Uniform: Rec Centre employees – Policy 2.19 applies (4 printed

shirts, 2 pairs black shorts, shoes to the value of $100 per annum (full time staff).

Other: Prior to employment, the application will be required to:

� Undergo and pass a pre-employment medical examination at Council cost.

� Provide a satisfactory and current National Police Clearance.

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SELECTION CRITERIASELECTION CRITERIASELECTION CRITERIASELECTION CRITERIA Essential: • Pool Manager Certificate • Royal Life Saving Society Pool Lifeguard Award • Senior First Aid Certificate • Working with Children Check • National Police Clearance (no older than 6 months) • Management experience within an Aquatic Centre environment • Developed customer service skills • Developed interpersonal and public relations skills • Developed time management and organisational skills • Comprehensive knowledge of Recreation Industry particularly with current trends,

programs and initiatives relevant to operating a Recreation Centre • Sound written and verbal communication skills • Sound level of computer/IT literacy • Sound knowledge of the provisions of the Health Act, Regulations and Local Laws

applying to the maintenance and operation of public swimming pools. • Sound knowledge of the conduct of water chemistry tests • Sound knowledge of the operation and maintenance of water treatment. • Sound knowledge of the safety procedures and requirements for the handling of

hazardous chemicals used for water treatment. • Current “C” Class Drivers Licence Desirable: • Diploma in Sport and Recreation or at least 5 years’ experience in a similar

position • Comprehensive experience in management and development of staff • Experience in recreation programming • Leisure Institute of WA Aquatics Accreditation

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• Working knowledge of swimming pool plant operations and maintenance Experience: • Previous experience in working within a recreation and/or aquatic centre is essential • Previous experience in programming, supervision and or group/activity planning is

an advantage. • Previous experience in customer service provision Qualifications and/or Training: • Lifeguard Certificate (RLSS & SLSA) • Current Senior Fist Aid Certificate • Pool Manager’s Certificate

KEY DUTIES/RESPONSIBILITIES:KEY DUTIES/RESPONSIBILITIES:KEY DUTIES/RESPONSIBILITIES:KEY DUTIES/RESPONSIBILITIES: Customer Service

• Ensure the effective delivery of day-to-day recreation & aquatic services to the community

• Ensure a high level of customer service is maintained in all operations • Ensure verbal and written information provided to the customer is correct, factual,

timely, customer focused and in line with the Customer Charter and other relevant guidelines and standards

• Assist with the management of staff, resources, and equipment within defined budgets to meet specified performance standards

• Respond to customer feedback in a timely manner • Make recommendations to Senior Officers on improvements to ensure effective and

accurate service is given to the customer

Staff Management and Support

• Supervise and provide direction to all subordinate staff in the day to day operation of the Centre

• Assist with the management of individual staff performance and team performance as a whole

• Ensure staff compliance with relevant workplace legislation and the policies and procedures of the organisation

• Assist with the induction process for new members of staff & volunteers • Assist in the preparation of staff rosters ensuring adequate staffing levels at all times • Assist with the recruitment of permanent, temporary and casual staff members

Administration

• Process all admittance charges and maintain records of attendances and income for the whole entre

• Prepare banking daily for collection by a Shire of Waroona employee • Assist with the requisitioning of goods and services in accordance with Council

policies and procedures • Assist with the preparation of reports and correspondence as requested. • Undertake regular stock control

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• Assist with the review and development of new policies, programs and procedures for marketing and public relations, customer services, staffing, and centre management

• Create & maintain records that evidence business activities in accordance with requirements of State Records Act and the Shire of Waroona Record Keeping Plan & Policies

Program Delivery

• Assist in the planning, development, implementation and monitoring of all programs and activities within the Centre

• Work with the community to support and facilitate the establishment of programs, facilities and services that increase the range of opportunities available

• Survey customers and evaluate programs to ensure relevancy • Ensure that all programs and activities are conducted in accordance with the

objectives and strategies of the Council

Centre Supervision

• Supervise customers in all areas of the Centre, especially the swimming pool area. • Responsible for controlling any emergency situations that may arise. • Ensure that all the facilities within the Centre are in a clean and tidy condition and

available for use at all times.

Pool Operations, Cleaning and Maintenance

• Assist with the development of cleaning and maintenance schedules for the Recreation & Aquatic Centre.

• Assist with the coordination and ongoing maintenance and cleaning of the pool, concourse, equipment, change rooms and Centre environment.

• Ensure that the pool filtration, circulation and chemical water balance is maintained in accordance with the relevant legislation.

• Ensure correct and up-to-date signage for all pool areas and activities. • Ensure the standards set by the Health Department are maintained at all times.

Safety

• Take all reasonable care to ensure own safety and health at work. • Take all reasonable care to ensure the safety and health of other employees,

contractors, the public and any other person or persons. • Ensure the safe handling, use and storage of all chemicals and material safety data

sheets. • Report any unsafe conditions or incidents that occur within the workplace or

surrounding areas. • Ensure employee compliance with all Council policies and procedures relating to

Occupational Safety and Health. Teamwork

• Liaise and communicate with all Centre staff to ensure an integrated approach to work outputs

• Manage conflicts and differences and contribute to the resolution of problems to maintain an effective working environment

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• Demonstrate commitment to working individually and as part of a team to achieve the strategic goals and actions of the Waroona Recreation & Aquatic Centre Management Plan

Organisational Support

• Liaise with other Council Staff on matters relating to the Recreation & Aquatic Centre • Provide a high level of effective communication between staff, customers and Senior

Officers • Comply with the policies and procedures of the Council • Contribute to planning and strategic matters including the review and setting of goals • Actively participate in Recreation Advisory Workshops

ORGANISATIONAL ORGANISATIONAL ORGANISATIONAL ORGANISATIONAL RELATIONSHIPSRELATIONSHIPSRELATIONSHIPSRELATIONSHIPS Responsible to: Director Development Services Supervision of: Subordinate staff Internal & External Liaison: Internal: Chief Executive Officer Director Development Services Manager Environmental Health & Building Services Other staff External: Contractors and tradesmen Consultants Department of Sport & Recreation Royal Life Saving Society Facility users Other Government Departments Schools and Tertiary education institutions Community Clubs and Associations General Public

Director Development

Services

Mgr Environmental Health &

Building Services

Recreation Centre Manager

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EXTENT OF AUTHORITY:EXTENT OF AUTHORITY:EXTENT OF AUTHORITY:EXTENT OF AUTHORITY:

Operates under the general direction of the Director Development Services and Manager Environmental Health & Building Services, within established guidelines, procedures and policies of the Council.

OCCUPATION SAFETY & HEALTH:OCCUPATION SAFETY & HEALTH:OCCUPATION SAFETY & HEALTH:OCCUPATION SAFETY & HEALTH: The Recreation Centre Manager must demonstrate a strong commitment to Occupational Safety & Health including risk management and must take all reasonable care in the performance of duties to prevent injury to self and others.

SELECTION CRITERIA:SELECTION CRITERIA:SELECTION CRITERIA:SELECTION CRITERIA: Essential: • Pool Manager’s Certificate • Royal Life Saving Society Pool Lifeguard Award • Senior First Aid Certificate • Working with Children Check • National Police Clearance (no older than 6 months) • Management experience within an Aquatic Centre environment • Developed customer service skills • Developed interpersonal and public relations skills • Developed time management and organisational skills • Comprehensive knowledge of Recreation Industry particularly with current trends,

programs and initiatives relevant to operating a Recreation Centre • Sound written and verbal communication skills • Sound level of computer/IT literacy • Sound knowledge of the provisions of the Health Act, Regulations and Local Laws

applying to the maintenance and operation of public swimming pools. • Sound knowledge of the conduct of water chemistry tests • Sound knowledge of the operation and maintenance of water treatment. • Sound knowledge of the safety procedures and requirements for the handling of

hazardous chemicals used for water treatment. • Current “C” Class Drivers Licence Desirable: • Diploma in Sport and Recreation or at least 5 years’ experience in a similar

position • Comprehensive experience in management and development of staff • Experience in recreation programming • Leisure Institute of WA Aquatics Accreditation

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POSITION & INCUMBENT DETAILSPOSITION & INCUMBENT DETAILSPOSITION & INCUMBENT DETAILSPOSITION & INCUMBENT DETAILS Note: Both parties are to sign and date the areas provided to indicate their mutual

agreement of the requirements of the position. The original of all updated PD’s must be returned to Senior Finance Officer for filing on personnel files.

Dated: Present Occupant: ______________________ Date appointed: ______________ Supervisor: _______________________ Approved by: No. of pages (6) Reviewed: Review Date:

STAFFSTAFFSTAFFSTAFF INDUCTION RECORDINDUCTION RECORDINDUCTION RECORDINDUCTION RECORD

We the undersigned, agree that the incumbent has performed the following necessary induction processes required for the position.

INDUCTION INCUMBENT SUPERVISOR DATE

Workplace Duties & Responsibilities

Workplace Safety Induction

Workplace Emergency Evacuation

Declaration of Understanding

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PHYSICAL DEMANDS CRITERIA

Standing: • Frequent standing is required throughout the day, for periods of up to 45-60 minutes.

Sitting: • Required during the performance of desk/office/computer duties, while driving a Council vehicle.

Walking: • Regular walking throughout the natural environs of the Recreation Centre and in particular over many variables of underfoot condition, eg. Wet floors, floorboards, lawn and rubber matting.

Bending or Stooping: • Frequent bending or stooping is required whilst performing normal duties of a Duty Manager

Carrying • Carrying of chemicals and equipment to and from pool to storage locations.

Lifting: • Lifting of small to medium items of equipment and chemicals, eg 25 litre containers

• Lifting/placement of pool equipment and swimming aids. • Loading of vehicle on an occasional basis. • General handling of furniture, eg. Chairs and tables.

Pushing • Regular pushing is required in the performance of the duties and is an essential capability, especially when using furniture-handling trolley.

Reaching: • Frequent reaching is required during the normal utilisation of equipment, and the placement of swimming aids at the poolside.

• An ability to provide emergency assistance to swimmers.

Neck Flexion and Rotation

• Frequent spinal rotation is utilised during daily duties.

Handling/Dexterity: • The safe operation of a range of equipment, the need to operate high pressure cleaning equipment, hand operated power tools and general cleaning equipment.

Arm and Hand Movement • Must have full dexterity of both hands and full arm movements to enable repetitive use of a wide range of work- related items.

Hearing • A good level of hearing capability is required. Eyesight: • Good peripheral vision and good hand-eye coordination

is essential at all times. • All other functions require a general standard of vision

eg. reading, clerical duties and the use of computer based equipment

• Must have correct colour perception for Pool water chemical calibration tests.

Swimming Ability • Must be able to safely enter pool and retrieve a person from a water depth of up to 2 metres.

• Maintain a level of fitness that ensures compatibility with the requirement of Pool Lifeguard Certificate

Physiological • Must be able to safely use Air Supplied Breathing Apparatus (Hooker).

Psychological Factor: • An ability to work with autonomy and as part of a team. • Be able to maintain excellent observation and

concentration skills, particularly when observing large

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numbers of patrons. • Good coping skills are important in the interaction with

members of the public, and in potentially aggressive situations.

• Must be capable of effectively handling diverse emergency situations.

Literacy Skills: • Must have good reading, numeracy, analytical and comprehension skills, along with good verbal communication skills especially when dealing with a diverse clientele

AREAS OF POTENTIAL HAZARD AND RISK

• Manual handling • Pushing and pulling • Repetitive job functions • Slipping and tripping • Falling • Regular interaction with hazardous substances, (pool cleaning chemicals) • Public interaction • Lone worker (minimal) • Insects • Immersion with water • Machinery, plant and equipment • Noise

SUMMARY

The Employer provides all PPCE as identified and the Employee is required to use and wear such when applicable. Gloves, footwear, eye and face protection, UV protection, safety vests, respiratory equipment, hearing protection devices, waterproof clothing, insect repellent. Along with the standard uniform/clothing issue.