Passenger Information Newsletter

RealTime20191

Double the thrust

Televic Rail and GSP set off to a flying start

More service

Find out more about how our sales team works onpage 8.

More power

The new FLEX system is extremely versatile. Find out more on page 5.

More growth

GSP is now part of Televic Rail.More information on how this is beneficial, see page 3.

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The GSP-Televic team

From left to right: Dr. Gerhard Hettwer, Thomas Verstraeten, Lieven Danneels, Dr. Günter Breidbach, Prof. Dr. Klaus-Rüdiger Fellbaum, Gerhard Höpfner, Dr. Dongyu Wang

Lieven Danneels

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Double the thrust As Televic Rail and GSP move more together

“This acquisition will accelerate our growth

and reinforce our innovations and product

developments.”

35 years of GSP! In technology, that’s a whole age. With innovations such as TFT displays and IP-based systems for rail vehicles, GSP has influenced the digital revolution. Founded as a Berlin-based start-up back in 1984, GSP is now the leading German provider of complete systems for passenger information. Just in time for this jubilee, GSP opens a new page in its history: The Belgian technol-ogy company Televic Rail acquired GSP. By combining expertise, strengthened development capabilities and doubled experiences - this is beneficial for GSP, Televic and of course for our customers. Dr. Günter Breidbach, former shareholder of GSP, says: “Joining forces with Televic Rail allows us to ensure the continuity and further growth of our business. Both companies embrace the same philoso-phy, emphasizing quality, sustainability and innovation.”

Strong global player

With headquarters in Belgium and offices and plants across Europe, Asia and the USA, Televic employs nearly 700 peo-ple worldwide. As a leading partner of rail operators and train manufacturers all over the world, the company equips trains and trams with on-board control units as well as bogie monitoring systems. The global player is reinforcing its position on the international market with around 250 GSP employees in Berlin. Televic

CEO Lieven Danneels emphasises: “This acquisition will accelerate our growth and reinforce our innovations and product developments.” We are already work-ing on new projects with our joint forces. Some of these are introduced in this issue of RealTime. And we’ll take you on the track where the GSP brand is already successful.

Get on board and join us!

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P I S - W I F I

A navigation system on the trainTrain beacons personalise passenger information

By developing a maintenance-free bea-con system for rail vehicles, GSP has brought passenger information for com-muter and long distance trains to a whole new level. When combined with WiFi, the Bluetooth Low Energy transmitters are ideal for navigation and localisation in enclosed areas - such as in a coach. If train beacons, passenger WiFi and a pas-senger information system are installed, then passengers can use many conven-ient features for orientation on the plat-

form and on board on their smartphone. Thanks to train beacons, travellers have access to location-based passenger information.

Mobile travel assistant

At a glance, passengers can check whether they are on the right train, find their desired coach, their reserved seat, the toilets, or the bistro. Combined with an automatic passenger counting sys-

tem, passengers are guided to a coach with vacant seats. If a passenger needs assistance, he can send a message to the train attendant via a service call but-ton on his smartphone. The passenger’s position on the train is then passed on to the train attendant. This saves time and is far more comfortable. Passengers with reduced mobility can request assistance for alighting from the train.

Connecting trains or the destination are no longer missed, as the system reminds the passengers in time and guides them to the closest door. Directions for the plattform are displayed depending on the passengers’ position on the train. This helps railway operators to control the passenger flow. For mobile ticket-ing, the boarding and alighting stations are recorded and can be transferred to an existing booking system. Transport operators can use Train Beacons to sig-nificantly expand their service offerings on trains and offer their passengers addi-tional comfort.

F L E X

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Media server

O P T I O N A L E X T E N S I O N S

Acoustic passenger information

Passenger WiFi

CCTVOn-board computer

Automatic passenger counting

LTE modemHDD hard drive PoE injectoradditional RAM GPS SSD hard drive

Smart powerhouse The new FLEX system is extremely versatile

The on-board computer is the heart of every passenger information system. It is the central connection between the control system and the components of the passenger information system. GSP has already brought several versions of the universal communication computer to market, the most recent being the UKR2+ and UKR4-IP models.

The FLEX system heralds a new genera-tion: With its extended main memory, the most recent from the on-board computer family has a significantly higher capacity than its predecessors. The quad-core processor brings greater performance into the vehicles and also has power reserves for future applications.

One system, many opportunities This powerful hardware base means FLEX can be linked to other systems and gen-erate new synergies: such as being the central component of passenger informa-tion, video surveillance (CCTV), as well as passenger WiFi or media server. Due to the integrated modems (4G / 5G / WiFi), the on-board computer meets the latest requirements such as remote access to video data from the back office or internet access for passengers. Fea-tures that were handled by two or more components in the past, are now han-dled by a single device. This saves space, weight and energy.For example in video surveillance: With

a hard drive of up to 6 TB, and a one gigabyte network including i/o interface, this powerful computer can also evaluate the system’s sensor data and display the current occupancy levels on screens for passengers. A further option is to com-bine the on-board computer with the passenger WiFi. This enables passen-gers to have real-time access to travel information via WiFi.

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F I M

Video surveillance

Software updates

Route network processing

ITCS Light

System diagnostics: Workshop

management

PIS content management

Automatic passenger counting

Seat reservation

GSP supports transport providers in optimising daily operations of their vehi-cles with an individually configurable fleet information management system (FIM). The software-based solution from GSP enables all vehicles to be monitored in real time: Their locations and punctuality can be seen at a glance. In addition, FIM ensures secure, fully automatic transmission of all passenger information data to all vehicles. Seat res-ervations or content for passenger TV are also always up-to-date. Overall FIM provides a convenient remote mainte-nance option to minimise the data supply workload considerably.

Analysis at the touch of a button

New features expand the range of appli-cations: FIM now enables recording and transmission of operating data from the vehicles to the backoffice, including the fuel or the battery charge level. In the latest version, FIM informs the responsible parties by e-mail. One exam-ple: If there is a need for maintenance or if there is a fault, then the workshop recieves a message before the train arrives, lowering response times. GSP clients can analyse the availabil-ity of vehicles at any time with the new reporting feature, available at the touch

Fleet information management New features provide even more convenience

of a button. In addition, the digital video surveillance system of each car can be accessed centrally - the camera images can thus be monitored from the backof-fice. The FIM is increasingly international too: Due to high demand from our cus-tomers, the user interface is now available in eight languages.

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21” displays as double gondola and single display.

On-board computer and amplifier

Operating terminal and passenger intercom

Those who travel between Munich, Tegernsee, and Bayrischzell on the train can look forward to a relaxed trip in a state-of-the-art regional train. From mid-2020 on, 31 Coradia Lint 54 Alstom die-sel trains will be in use. The operator, the Bayerische Oberlandbahn (BOB) will be making a major adjustment to their fleet

- which will be a quantum leap regarding quality and technology, providing pas-sengers with greater levels of comfort and safety. Products from GSP are very much involved: On the one hand, GSP has equipped the trains with the latest software version for the fleet information management (FIM), on the other hand a complete passenger information system (PIS) is integrated in the vehicles. Pas-sengers are kept informed visually via displays at the front and sides of the train and 21” screens inside. Passengers are

State-of-the-art technolo-gy in blue and white GSP is rolling through the Bavarian Oberland

also given information acoustically in a reliable manner, as GSP has developed the public address system, consisting of amplifiers, loudspeakers and micro-phones. The work of the train crew is facilitated by operator terminals with touch screens, where the PIS can be controlled. In addition, GSP passenger intercoms ensure greater safety on board.

Optimised operating processes

Due to the fleet information management software, the BOB backoffice can con-stantly monitor all vehicles in the fleet along with their position data. Perfor-mance reports help prepare the work-shop in advance for any repairs - saving valuable time. A further advantage of FIM is that all com-ponents of the passenger information system are supplied with realtime data from the control centre. As a result, pas-sengers are always well informed.

Teltowkanalstraße 112247 Berlin

P +49 (0)30 76 99 29-0F +49 (0)30 76 99 29-312E info@gsp-berlin.de

www.gsp-berlin.de

The sales team is the gateway to our ser-vices and solutions. Initial contact with interested parties takes place here, offers are generated, new markets are entered and promising new sectors are developed. Account managers and their teams work under the sales management, as well as colleagues from order processing and spare parts management. Our 21 sales staff members are not only salesmen, they see themselves more as reliable, com-petent partners of our customers for the realization of their projects. Every GSP customer has a permanent contact per-son in sales who always has an ear for his concerns. This results in a constructive and personal dialogue that helps both sides to move forward.

Every project at GSP is run by dual lead-ership: It consists of project management, who is responsible for the technology,

and an account or key account manager who handles commercial aspects - two sides of the same coin which are taken into account right from the start. As soon as the technical requirements of a pro-ject are defined, specialist departments such as hardware and software develop-ment determine the necessary expense, an extensive and time-consuming work process. In addition, the feasibility is doc-umented at this point. Whether it’s about development of new trains or fleet mod-ernisation: At the end of this process there is a tailor-made solution by means of an offer. This not only provides the customer with the technologically best and most cost effective solution, but also with plan-ning security necessary for his success. This is the foundation for our long-stand-ing, trusted business relationships.

Inside GSPWe’re all ears

Get to know GSP!

Our Inside GSP series intro-duces you to the key aspects of our company. Read it in our next edition: Technical Customer Service.

Praise & criticism

We look forward to hearing feedback from our readers at: marketing@gsp-berlin.de