really simple search - alfresco

31
Really Simple Search Dr. Ian Howells, Alfresco CMO Alfresco www.alfresco.com View the recorded webinar here: tinyurl.com/simple-search

Upload: alfresco-software

Post on 01-Sep-2014

8.740 views

Category:

Business


2 download

DESCRIPTION

http://tinyurl.com/4u5awh

TRANSCRIPT

Page 1: Really Simple Search - Alfresco

Really Simple Search

Dr. Ian Howells, AlfrescoCMO Alfresco

www.alfresco.com

View the recorded webinar here:tinyurl.com/simple-search

Page 2: Really Simple Search - Alfresco

Agenda

● The Front Office Knowledge Worker and the Mountain

● The Cost to a Business of Poor Search

● Commoditizing and Consumerizing Search

● Searching Content

● Alfresco Search

● Alfresco Configuration

● More Information

View the recorded webinar here:tinyurl.com/simple-search

Page 3: Really Simple Search - Alfresco

The Front Office Knowledge Worker and the Mountain

● 80% of Information in a Company is Content

● Growing at 75% a Year

● Knowledge Workers spend 30% to 40% of their Time on Document Related Tasks

View the recorded webinar here:tinyurl.com/simple-search

Page 4: Really Simple Search - Alfresco

Fit Within the User’s EnvironmentContent-as-a-Service

● As Simple as a Shared Drive

● As Simple as Email

● As Simple as Google Search

● Rules Automation

● Zero-Footprint Client

● Web 2.0 Client IntegrationRules

Automation

•WebSearch

•SharedDrive

Interface•Office

Interface•Email

Interface•Search•Version

•Audit•Workflow

View the recorded webinar here:tinyurl.com/simple-search

Page 5: Really Simple Search - Alfresco

The Search Syndrome● Can’t Find Documents

● 45% of Users find Gathering Information about another part of the Company a Challenge

● Managers spend up to two hours a day searching for information

● Can’t Find the Right Version ● 42% of Users Accidentally use the Wrong Information at least Once

per Week

● Easier to Search for Competitors Information● Only 31 percent said that competitor information is hard to get

● Often Information is not Valuable● More than 50 percent of the information they obtain has no value to

them

● Content from Multiple Sources● On average 3 sources for information on competitors, customers, and

projects● 57% numerous sources causes difficulties

● Information is not Distributed in Time to be Useful● 59% miss valuable information everyday to to poor distribution

SharedDrive

Interface

Managers Say the Majority of Information Obtained for Their Work Is UselessAccenture Survey January 2007 View the recorded webinar here:

tinyurl.com/simple-search

Page 6: Really Simple Search - Alfresco

The Cost of Poor Search

HeavySearchers

MediumSearchers Light

Searchers

Hours spent searching (annually)1 150 50 38.7

Time saved by replacing poor search (%)2 53.4% 53.4% 53.4%

Time saved (hours per week, per user) 1.54 0.51 0.40

Value of time saved (per user per year)3 $2,311 $770 $596

Value of time saved (for 500 users) $1,155,443 $385,148 $298,104

% ROI for 500 users 6,540% 2,113% 1,613%

Payback period 11 days 33 days 42.6 days

% ROI for 250 users 3,220% 1,007% 757%

Payback period 22 days 66 days 85.2 days

Poor search was the greatest single cause of reduced usability across intranets

Search usability accounted for an estimated 43 percent of the difference in employee productivity between the best and worst intranets.” Intranet Usability, Nielsen Norman Group, November 2002 View the recorded webinar here:

tinyurl.com/simple-search

Page 7: Really Simple Search - Alfresco

Consumerizing SearchZero Training Search

View the recorded webinar here:tinyurl.com/simple-search

Page 8: Really Simple Search - Alfresco

Social SearchTagging, Rating and Trust

● Search on Content

● Search on Tags

● Search on Opinions

View the recorded webinar here:tinyurl.com/simple-search

Page 9: Really Simple Search - Alfresco

9

Blur the Internal and External

Enterprise Apps

Search Engines

My Identity

News & Alerts

Feeds

Content Repos& Archives

References

Social Knowledge Taxonomy &Folksonomy

Teams & Projects

View the recorded webinar here:tinyurl.com/simple-search

Page 10: Really Simple Search - Alfresco

Searching ContentMore than Just the Words

● Content

● Location – Folder

● Properties

View the recorded webinar here:tinyurl.com/simple-search

Page 11: Really Simple Search - Alfresco

Searching ContentSecurity and Lifecycle

● Security

● Lifecycle Management Authoring Review Distribution

AuthorOnly

ReviewersOnly Everyone

HR ONLY!

View the recorded webinar here:tinyurl.com/simple-search

Page 12: Really Simple Search - Alfresco

Searching AlfrescoWebsite and Repository

● As Simple as a Website

● Standard Interface

● Full Security

● Zero Training

View the recorded webinar here:tinyurl.com/simple-search

Page 13: Really Simple Search - Alfresco

Office Integration and Search

● Search

● Preview● Tagging

● Other Functionality● Space Browsing● Checkin/out● Create New● Version History● Properties● Workflow Tasks● Compare

View the recorded webinar here:tinyurl.com/simple-search

Page 14: Really Simple Search - Alfresco

Alfresco Client Search

● Simple Search

● Simple to Add Further Constraints to Reduce Hits

● Secure Access● Security● Lifecycle

View the recorded webinar here:tinyurl.com/simple-search

Page 15: Really Simple Search - Alfresco

Alfresco Advanced Search and Options

View the recorded webinar here:tinyurl.com/simple-search

Page 16: Really Simple Search - Alfresco

Alfresco Taxonomy Based Search

● Hierarchical Categories

● Multiple Category Search

● Combined with other Advanced Options

● E.g. Find all ● European Financial Products ● From US Banking Divisions● That are Fixed Income Derivatives● Developed after January 2008● Contain Eastern Europe

View the recorded webinar here:tinyurl.com/simple-search

Page 17: Really Simple Search - Alfresco

Alfresco Distributed Search

● Why● Corporate HR Repository● Corporate Standards● Corporate Standard Operating

Procedures

● Open Search● One at a Time

● Alfresco● Multiple Alfresco Repositories

View the recorded webinar here:tinyurl.com/simple-search

Page 18: Really Simple Search - Alfresco

Alfresco Federated Search● Why

● Competitive Analysis• Corporate Repository• Competitor Website• Competitor Blogs• Community Wiki

● Open Search● One at a Time

● Alfresco● Multiple Alfresco

Repositories● Internal/External● Wikis● Blogs

View the recorded webinar here:tinyurl.com/simple-search

Page 19: Really Simple Search - Alfresco

Multi-Repository SearchOpenSearch Client

● Standards are Critical● Hundreds of Adaptors● or● RSS, Atom Supported

Repositories

● Wiki, Blogs

View the recorded webinar here:tinyurl.com/simple-search

Page 20: Really Simple Search - Alfresco

iGoogle Gadget

● Content-as-a-Service

● Search-as-a-Service

● iGoogle Gadget

● Standard Interface

● Full Security

● Zero Training

View the recorded webinar here:tinyurl.com/simple-search

Page 21: Really Simple Search - Alfresco

Alfresco Search Architecture

Full-text Indexes& Categories Storage

MetadataDBMS

App ServerWeb Applications

Virtual File System

WebDAV

CIFS

FTPContent

Repository

Business Process

Engine

CRM

Web Services

Portal Server

Knowledge Portals

High Availability

Hot Standby

View the recorded webinar here:tinyurl.com/simple-search

Page 22: Really Simple Search - Alfresco

OpenSearch

● Attributes – RDBMS● Title, Description, Author● Configurable

● Content - Lucene

View the recorded webinar here:tinyurl.com/simple-search

Page 23: Really Simple Search - Alfresco

Adding Multiple Repositories to OpenSearch

● tomcat\webapps\alfresco\WEB-INF\classes\alfresco\templates\api

● KeywordSearchDescription_view_opensearchdescription.ftl

View the recorded webinar here:tinyurl.com/simple-search

Page 24: Really Simple Search - Alfresco

KeywordSearchDescription_view_opensearchdescription.ftl

● <?xml version="1.0" encoding="UTF-8"?>

● <OpenSearchDescription xmlns="http://a9.com/-/spec/opensearch/1.1/" xmlns:alf="http://www.alfresco.org">

● <ShortName>Alfresco IanDemo Repository</ShortName>

View the recorded webinar here:tinyurl.com/simple-search

Page 25: Really Simple Search - Alfresco

Distributed OpenSearch● Configuration

● Web-api-config-custom.xml● tomcat\shared\classes\alfresco\

extension

View the recorded webinar here:tinyurl.com/simple-search

Page 26: Really Simple Search - Alfresco

Web-api-config-custom.xml

● <!-- Example: Registration of Alfresco's Open Talk Blog -->

● <!-- -->

● <engine label="Alfresco Open Source Talk" proxy="opentalk">

● <url type="application/rss+xml">

● http://blogs.alfresco.com/opentalk/os-query?s={searchTerms}&amp;itemstart={startIndex?}&amp;itempage={startPage?}&amp;itemlimit={count?}

● </url>

● </engine>

● <!-- -->

● <!-- Example: Registration of Yahoo Uk News -->

● <!-- -->

● <engine label="Yahoo UK News" proxy="yahooUKNews">

● <url type="application/rss+xml">

● http://uk.news.search.yahoo.com/news/rss?p={searchTerms}

● </url>

● </engine>

View the recorded webinar here:tinyurl.com/simple-search

Page 27: Really Simple Search - Alfresco

Summary

● The End of the Enterprise Content Management Suite

● Content-as-a-Service

● Search-as-a-Service

● Internal and External

● Multiple Repositories, Multiple Sources

● For all Users● Commoditization● Comsumerization

View the recorded webinar here:tinyurl.com/simple-search

Page 28: Really Simple Search - Alfresco

More Information

● Upcoming Webinars● 17th July – Alfresco Web Content Management Deployment and Replication for High Scalability● 24th July - Records Management

● On Demand Webinars

● Content Community● White Papers● Tech Tips● Documentation● Sample Code● Sample Applications

● Alfresco Enterprise Test Drive● On Demand● Download

● Alfresco Labs Download

View the recorded webinar here:tinyurl.com/simple-search

Page 29: Really Simple Search - Alfresco

Getting Access to Alfresco 2.2

View the recorded webinar here:tinyurl.com/simple-search

Page 30: Really Simple Search - Alfresco

Demonstration

View the recorded webinar here:tinyurl.com/simple-search

Page 31: Really Simple Search - Alfresco

Really Simple Search

View the recorded webinar here:tinyurl.com/simple-search