real world: customer edition panel "stories about social computing deployment"
DESCRIPTION
Panel discussion led by Alina Fu, Product Manager of Microsoft at Enterprise 2.0 Boston 2009TRANSCRIPT
Customer IntroductionsElectronic ArtsMinnesota Department of EducationUS ArmyBattelleWatson Wyatt
Moderated Panel DiscussionSummary and Open Q&A
EA Global Profile
• Global leader in US$30B industry
• Founded in 1982, HQ in Redwood Shores, California
• US$4.1 billion in annual revenues
• Development studios in 12 countries
• Distribution in more than 75 countries
• 9,000 employees who are passionate about making
the world’s greatest entertainment experiences
Copyright @ 2009 Electronic Arts, Inc
Key Benefits to EA
Benefits
Enhance Collaboration
& Sharing
Retain Knowledge
IncreasedProductivity
Enable Informed Decision Making
Drive Innovation
Connect, Humanize &
Engage Employees
Copyright @ 2009 Electronic Arts, Inc
Our Integrated Solution
• EA People = social network• EA Knowledge (EAK) = knowledge management• EA Search = search engine
The solution is built on top of MOSS 2007 via a set of customizations that provide the usability and functionality required by our business and employees.
EAKnowledge
EA People
EASearch
IntegratedSolution
Copyright @ 2009 Electronic Arts, Inc
EAPeople MyProfile
Copyright @ 2009 Electronic Arts, Inc
EA Search
Copyright @ 2009 Electronic Arts, Inc
EA Knowledge
Copyright @ 2009 Electronic Arts, Inc
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
Assistant Commissioner Karen KlinzingJune 23, 2009
Taking Minnesota Studentsfrom Nation-Leading to World-Competing
Using Social Networking in the Minnesota STEM Education Agenda
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
What is STEM Education?
Science Technology Engineering Math
STEM stands for Science, Technology, Engineering and Math and is the economic currency and makes students employable in the global economy.
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
Why STEM Education?
Workforce NeedEconomic forecasts project 20-33% increase in scientific and technical occupations in Minnesota in ten years. (Source: DEED)18 out of the 20 fastest growing occupations will be tied to the STEM disciplines. (Source: DEED)
Improved Academic Performance Students who complete Algebra II in high school more than double their chances of earning a four-year college degree. (Source: Achieve Inc.)80% of current jobs require education beyond high school. (Source: MnSCU)
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
Why Social Computing?
Social Computing is a new concept in K-12 Education
The STEM education message is broadcast faster and to more people using Social Computing
Use of Social Networking tools will build partnerships between local STEM businesses and K-12 educators
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
What did we create? getSTEM web portal WWW.getSTEM-mn.com
First social computing site specific to K-12 STEM in the nation
Project development started fall 2007 and officially launched February 2, 2009
getSTEM is a partnership between the Minnesota High Tech Association and the Minnesota Department of Education. It is supported by contributions from Microsoft, Thomson Reuters, Inetium, 3M, and Ecolab
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
Just Ask, Just Offer… It Just Makes Sense! Teachers use the website to create postings to ASK for community assistance and volunteers for their classroomLocal businesses use the website to OFFER their K-12 outreach programs that teachers may incorporate into their classroomPopular getSTEM connections: guest presentations, informational interviews, basic material donations (notebooks & pencilsMost connections consist of one hour volunteer time or $25 donation to K-12 education
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
getSTEM Networking Features Users build profile indicating their STEM interestsgetSTEM provides matching algorithm of postings that match user’s profile and interests getSTEM provides metrics on postings so users may monitor their postings
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
First Grader with Leukemia Aided by getSTEM
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
Upcoming Development: Tag Cloud Search Feature
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
Social Networking to Promote getSTEM
• Facebook– Fan Page– Facebook Group
• Twitter – Program Manger Tweets– Real Time Twitter
Integration
• Linked In– getSTEM Linked In Group
Preparing Students for a 21st Century Workforce.
From Nation-Leading to World-Competing…
www.getSTEM-mn.com
http://twitter.com/getSTEM
© Copyright Tomoye Corporation, 2009
US Army - MilSpaceA new way of thinking about leadership development in the US ArmyIn surveys, when Company
Commanders had a problem, the majority turned first to their peers for a solution
MilSpace creates this pre-built community and social network that allows new Commanders and existing Commanders facing new problems to get up to speed faster
© Copyright Tomoye Corporation, 2009
Capability #1 - Connecting leaders in conversation
© Copyright Tomoye Corporation, 2009
Capability #2 – videos and peer-driven filters (like YouTube)
© Copyright Tomoye Corporation, 2009
Capability #3 -Gaming for learning
Leader Challenge: Shoot/Don’t Shoot
Question: What are your considerations? What would you do?
Member Responses
Linda Rainey Can we secure the bus without firing on the cameraman? If he is filming an attack, my #1 priority is to deal with that attack. Given the situation, I think that I can secure the cameraman without shooting and he will be more valuable to me alive.* Comment (2) * Helpful (5)
Randy Jones Shoot him! ROE, as stated in the scenario, is clear that you are authorized to fire upon anyone video taping an attack. Ensure you secure key terrain in order to dominate the scene and prevent anyone from ingressing or egressing the intersection.* Comment (5) * Helpful (4)
© Copyright Tomoye Corporation, 2009
Capability #4 – Status updates
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ROI – Speeding up time to competence
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Tom Monroe, Knowledge Management Project Manager
Battelle
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• Generates $5.2 billion annually in global R&D
• Oversees over 20,000 employees in 130 locations worldwide
What is Battelle?
• World’s largest nonprofit independent R&D company, founded in 1929
• Core businesses:– Laboratory Management– National Security– Health & Life Sciences– Energy Technology
• Charitable trust with significant emphasis giving back to the communities in which we operate
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20 International Locations
Rev041309
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Social Computing at Battelle
• The objectives– Create cross-organizational communities of practice– Integrate a geographically dispersed staff– Make it easier for staff to find experts and information– Move knowledge and communications onto a platform with
integrated search– Give staff members customizable views
• The solution – SharePoint – MOSS 2007– NewsGator RSS and Social Sites
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Communities
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My Sites
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My Expertise
Ask a Question
Custom Enhancements
Using Social Media To Drive Global Client Service and Workforce Effectiveness at Watson Wyatt
June 23, 2009
Michael RudnickGlobal Practice Leader, Portals & Enterprise [email protected](917)324-5622
© Watson Wyatt Worldwide. All Rights Reserved.
About Watson Wyatt Worldwide
The strongest global networkof consultants
with 8,000 associates
and 102 offices in
33 countries worldwide.
Publicly traded (NYSE:WW)
US $1.8B Rev70 of the FORTUNE 100 are
clients
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7
34
22
Asia-Pacific
North America
Europe
Latin America
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© Watson Wyatt Worldwide. All Rights Reserved.© Watson Wyatt Worldwide. All Rights Reserved.
About Watson Wyatt
Watson Wyatt is the trusted business partner to the world’s leading organizations on people and financial issuesOur Services include:> Compensation Consulting> Employee Communications> Health Care Consulting> Investment Advisory Services> Organization Effectiveness> Retirement Consulting > Technology Consulting> Workforce Planning
Our first client is still a client -130 years laterOne of the best 400 big companies in America – Forbes 200988th of 100 Fastest Growing Companies – Fortune 2008
© Watson Wyatt Worldwide. All Rights Reserved.© Watson Wyatt Worldwide. All Rights Reserved.
A Highly Matrixed Organization
© Watson Wyatt Worldwide. All Rights Reserved.© Watson Wyatt Worldwide. All Rights Reserved.
Why Social Media Behind The Firewall
Relationships define us, between associates and our clients, and among our associates themselves.Enabling these relationships, including process and technologies for managing knowledge, expertise, information, communication and associate-to-associate connections, globally, is a key to the firm’s success. InSite is the primary global platform for powering this effectively and efficiently:> Fully global, deployed for all associates> Improves our internal People-to-People connections> Provides personalization and customization necessary for success> Functionality has been deployed incrementally rather than as a big
bang, maximizing user adoption, business value and cost effectiveness> Encouraging better communication at all levels> All information and documents available in one place
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© Watson Wyatt Worldwide. All Rights Reserved.
This presentation will be available for downloadContact information for the presenters in the AppendixFor more information about customers, please visit the SharePoint Social Computing website: http://sharepoint.microsoft.com/social
© Copyright Tomoye Corporation, 2009
Thank you
Eric SauveCEO and Co-founderTomoye Community [email protected]/esauveCommunitiesforsharepoint.com
© Watson Wyatt Worldwide. All Rights Reserved.© Watson Wyatt Worldwide. All Rights Reserved.
Michael RudnickGlobal Practice LeaderPortals and Enterprise CollaborationWatson Wyatt Worldwide4 Landmark SquareStamford, CT 06901(203)[email protected]
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