Real Solutions for Real Needs: Providing Assistive

Technology in the IT Environment

Michael Young

Alisa Louther

August 18, 2010

CAP: 20 Years of Accommodations

• CAP was established in 1990 as DoD’s centrally funded program to provide accommodations

• Expanded by Congress in 2000 to support other Federal agencies

• Partnerships with 66 Federal agencies

• Over 91,000 accommodations

CAP Mission• To provide assistive technology and

accommodations to ensure people with disabilities and wounded service members have equal access to the information environment and opportunities in the Department of Defense and throughout the Federal government

CAP Customers

• Federal employees with disabilities• Federal managers ready to hire

and accommodate • Federal employees that develop a

disabling condition• Federal employees returning from

a Workers’ Compensation injury • Teleworkers with disabilities• Returning wounded Service

members

CAP Services

• Provide assistive technology and training

• Conduct needs assessments and technology demonstrations

• Provide installation and integration

CAP Services

• Provide training on disability management and on creating an accessible environment

• Support the compliance of federal regulations

Snapshot: The Needs Assessment Process

• The Job• What are the individuals job tasks and duties?• How is the diagnosis affecting the individual’s

ability to perform their job functions?• The Individual

• Is the disability existing or newly acquired?• Progressive or Temporary?• What are the individual’s functional limitations

• The Solution• What are the procedures for installing software on

your network? Security? Integration?• Will the individual need training on the proposed

solutions?

Employment Solutions: Assistive Technology

• Dexterity Impairments• Alternative keyboards, input

devices and voice recognition software

• Vision Loss• Screen readers, Braille terminals,

magnification software and CCTV’s• Hearing Loss

• Assistive listening devices (ALDs), personal amplification devices, TTYs, videophones and captioning services

• Cognitive Impairments/TBI• Cueing/memory aids, literacy

software, screen readers and ALDs

Accessibility ResourcesEmbedded Assistive Technology

• Magnifier: Separate window that displays a magnified portion of the screen for people who have low vision

• Narrator: Text to speech which reads what is displayed on the screen for people who are blind or have low vision.

• On-Screen Keyboard: Displays a virtual keyboard on the computer screen that allows people with mobility impairments to type data by using a pointing device or joystick

CAP Technology Evaluation Center (CAPTEC)

• Assist individuals and supervisors in choosing appropriate computer and electronic accommodations

• Wide variety of assistive technology

• VTC capability• Tours

• Located in the Pentagon (2D1049)

• 703-693-5160 (V)• 703-693-6189 (TTY)

CAP Accommodations Profile by Disability (FY90-FY10 YTD)

91,018

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

11,000

FY90 FY91 FY92 FY93 FY94 FY95 FY96 FY97 FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10YTD

Communication

Cognitive

Dexterity

Vision

Hearing

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