real it: the reality of it for most organisations

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RealIT The reality of real IT Rob England The IT Skeptic v1

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"RealIT" (reality, get it?) is the application of information and its technology to the functioning of an organisation. I.e. never mind the businesses that sell shiny tech things or that manage other peoples information, or all the other specialist tech businesses we are so captivated and distracted by. Real IT is about using IT to execute an organisation's mission. When people talk about IT these days the term is - as usual - becoming debased to mean any or all of these. That's why I have started refering to RealIT: to focus on the reality of applying IT to business/enterprise/organisational outcomes; to take us away from confusing RealIT with the consumer personal digital experience (direct from manufacturer to consumer - think Apple - is NOT Real IT, the rules are different) or with the specialist industries of IT service aggregators/outsourcers/suppliers, or IT manufacturers/startups/entrepreneurs/vendors ... all of which are hijacking and distorting the "IT" conversation away from RealIT. The Information Technology sector is layering into interacting industries. RealIT is one layer. RealIT isn't always about speed; the hysterical frenzy of the startup or of the retail technology vendor. RealIT isn't always about innovation or competitiveness. RealIT isn't always about novelty and attractiveness and pandering to the desires of the users. These are viewpoints which are more important in the other parts of the value chain. RealIT is about balancing the conflicting duties of "To Protect and Serve": acting as custodian of the massive existing investment in information and its technology, whilst also serving the changing needs of the organisation.

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Page 1: Real IT: the reality of IT for most organisations

RealIT

The reality of real IT

Rob EnglandThe IT Skeptic

v1

Page 2: Real IT: the reality of IT for most organisations

RealIT

• RealIT is the application of information and its technology to the functioning of an organisation.

• RealIT is about using IT to execute an organisation's mission.

Page 3: Real IT: the reality of IT for most organisations
Page 4: Real IT: the reality of IT for most organisations

Picture © Canstockphoto.com

Page 5: Real IT: the reality of IT for most organisations

Competition

Picture © Canstockphoto.com

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To protect and serve

Picture © Canstockphoto.com

Page 8: Real IT: the reality of IT for most organisations

Old vs new• ROI• CIA• risk

• new value• competition• growth

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Custodian of information technology

• Information• Systems • Capability

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shrinking

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Aggregators/suppliers

Manufacturers

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Finance

Picture © Canstockphoto.com

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Shadow IT is dereliction of duty by the governors of the organisation

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Aggregators/suppliers

Manufacturers

nevergoing away

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Aggregators/suppliers

Manufacturers

nevergoing away

• Policy• Strategy• Risk• Security• Compliance• Data integrity• Network

integrity• Enterprise

architecture• …

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RealITThe reality of real IT

Rob EnglandThe IT Skeptic

www.itskeptic.org@theitskeptic

v1