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REAL ID
Overview
June 2, 2016
Overview
●9/11 Commission
●REAL ID Act & Regulation
Status of States
●Aggregate
●Map
Enforcement Schedule
Noncompliant Cards
Reference Documents
Agenda
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REAL ID Overview
“The federal government should set standards for the issuance of birth certificates and sources of identification, such as driver’s licenses.”
“Sources of identification are the last opportunity to ensure that people are who they say they are and to check whether they are terrorists.”
--9/11 Commission Report p.390
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REAL ID Act was Enacted by Congress in 2005 ● Covers 56 jurisdictions - 50 states, 5 territories, and DC
● Establishes minimum standards for the secure issuance of state
driver’s licenses & identification cards
● Prohibits Federal agencies from accepting for official purposes State-
issued driver’s licenses and identification cards unless the State is
meeting minimum requirements set forth in the Act
Authorizes the Secretary of Homeland Security: ● Determines if a state is meeting the minimum requirements of the Act
based upon certifications made by the State
● May grant to a State an extension of time to meet the requirements if
the State provides adequate justification for noncompliance
Official Purposes, as defined in regulation, are: ● Accessing Federal facilities
● Boarding federally regulated commercial aircraft
● Entering nuclear power plants
REAL ID Overview
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Requires Proof and Verification of
Identity & Lawful Status
Full legal name;
Date of birth;
Social Security Number;
Address of principal residence; and
Lawful status.
Requires Card Design to Include:
Biographic information, digital photo, signature, &
card number;
Physical/Anti-counterfeit security features; and
Common machine-readable technology.
Requires Safeguards for the Issuance
and Production of Licenses
Copy & retain source document information;
Secure production facilities & document materials;
and
Background checks & fraudulent document
training for employees.
REAL ID Overview
Does not create: ● A national ID card
● A Federal database of driver
information
● New Federal access to state
data
Does not authorize DHS to
regulate issuance of cards
by states.
Does not prevent any state
from issuing noncompliant
cards
DOES: DOES NOT:
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Status of States
Updated: 6/1/2016
Meets Standard: 2,036
Plans to Meet: 237
Insufficient Information: 43
Does Not Meet Standard: 92
--------------------------------------------
Total: 2,408 Meet
Standards
85%
Plans to Meet 10%
Does Not Meet 4%
Insufficient
Information 2%
56 jurisdictions * 43 requirements = 2,408
For Official Use Only (FOUO) 7
95% of Standards are Met or in Progress
Status of States
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Alaska
California
Idaho
Oregon
Washington
Montana
Wyoming
Utah
Colorado
Arizona
New Mexico
Texas
Oklahoma
Kansas
Nebraska
South Dakota
North Dakota Minnesota
Wisconsin
Iowa
Illinois
Ohio
WV
North Carolina
Georgia Alabama
Missouri
Arkansas
Nevada
Hawaii
Michigan New York
CT
MA
VT
NH
Maine
Tennessee
MD
DE
RI
DC
South Carolina
Louisiana
NJ
Puerto Rico
Virgin Islands
As of June 1, 2016
American
Samoa
Northern
Marianas
Guam
Compliant (24)
Noncompliant without Extension (5)
Noncompliant with Extension (27)
Phase Description Full Enforcement
1 Restricted areas for DHS HQ 04/21/14
2 Restricted areas for Federal facilities &
for nuclear power plants
07/21/14
3 Semi-restricted areas for Federal facilities
3a Federal Security Levels 1 and 2; 01/19/15
3b Federal Security Levels 3,4, and 5 and
military facilities
10/10/15
4 Boarding Commercial Aircraft
4a Passengers from noncompliant states without extensions
1/22/18
4b Passengers from all states without compliant documents
10/01/20
REAL ID Enforcement Schedule
* Exceptions for health, safety, or life-preserving services; law enforcement; and judicial activities.
* Out of Scope: public areas of Federal facilities; non-Federal facilities; application for or receipt of Federal benefits;
and uses other than the defined official purposes.
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State Status Noncompliant Card Marking
Arizona Compliant Not for Federal Identification
Colorado Compliant
Not Valid for Federal Identification, Voting or Public Benefit Purposes
Connecticut Compliant Not for Federal Identification
Delaware Compliant Driving Privilege Only/Not Valid for Identification
DC Compliant Not Valid for Federal Official Purposes
Maryland Compliant Not Acceptable for Federal Purposes
Nevada Compliant Driver Authorization Card/Not Valid for Identification
Utah Compliant Not Valid for Identification
Vermont Compliant Not for Federal Identification
West
Virginia
Compliant Not for Federal Identification
California No (Extension) Federal Limits Apply
Illinois No (No Extension)
Not Valid for Identification
Noncompliant Card Markings
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The REAL ID Act of 2005 - http://www.dhs.gov/xlibrary/assets/real-id-act-text.pdf (Title II
of Division B of Pub. L. 109-13, 49 U.S.C. § 30301)
REAL ID Regulation (6 CFR Part 37) and amendments - http://www.dhs.gov/secure-
drivers-license-documentation
REAL ID Act Phased Enforcement Plan - http://www.dhs.gov/real-id-enforcement-brief
REAL ID Act of 2005 Implementation: an Interagency Security Committee Guide -
https://www.dhs.gov/publication/isc-real-id-guide
The Risk Management Process for Federal Facilities: An Interagency Security
Committee Standard – August 2013 -
http://www.dhs.gov/sites/default/files/publications/ISC_Risk- Management-
Process_Aug_2013.pdf
Reference Documents
Questions
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DHS REAL ID Webpage:
https://www.dhs.gov/secure-drivers-licenses
DHS REAL ID Mailbox: [email protected]
● State Requirements: Steve Kozar [email protected]
● Verification Systems: Selden Biggs [email protected]
● Enforcement: Scott Shelton [email protected]
Ted Sobel, Deputy Assistant Secretary(A)
Georgia’s Implementation of the REAL ID Act
Commissioner Bert Brantley
Background
• The State of Georgia fully implemented all the requirements of REAL ID in July 2012.
• Approximately six months later, in December 2012, Georgia was one of only 13 states deemed to be compliant with REAL ID by the U.S. Department of Homeland Security.
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Background
• Overall, Georgia was well-positioned for full implementation.
• For years, the Department of Driver Services (DDS) had been requiring applicants to provide documented proof of identity and U.S. citizenship or lawful status; was verifying Social Security numbers with SSA; had been authenticating immigration documents through the federal Systematic Alien Verification for Entitlements (SAVE) program; and was scanning certain customer documents.
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Background
• The transition also came on the heels of a major systems’ modernization in 2009.
• Included was the introduction of a new card, a new issuance system, a new issuance process, and a new electronic digital imaging system—all which met or exceeded REAL ID standards.
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Background
• Legislatively, the path to REAL ID in Georgia was paved by the General Assembly in 2007 with the passage of Senate Bill 5, enabling legislation which authorized Georgia’s compliance with REAL ID only after it was shown that adequate safeguards for Georgia’s citizens had been defined and were in place.
• DDS agency rules and regulations were amended to align with the federal Final Rules.
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Background
• A number of economic factors played a key role in Georgia’s desire to comply with REAL ID.
• Georgia’s diverse workforce; headquarters to twenty Fortune 500 companies; more than 440 Fortune 500 companies have a substantial economic presence here.
• Ranked #1 in business climate three years in a row (2013, 2014, and 2015).
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Background
• Georgia is also home of the Atlanta Hartsfield Jackson International Airport, the world’s busiest airport in terms of passengers.
• In 2015, more than 100 million passengers passed though Atlanta Hartsfield Jackson.
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Pre- and post-implementation outreach was critical, and the approach to publicizing the changes has been multi-faceted, including:
• Statewide public service announcements (radio)
• Online ads on news outlets (i.e. AJC.com, WSBTV.com) and social media (i.e. Facebook and Yahoo).
• Brochures across the state to business partners, in public places, etc.
Outreach efforts
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Outreach efforts
• Partnerships with civic organizations, such as Rotary clubs, other governmental entities, and various retail associations.
• Information posted on the DDS website.
• Timed press releases.
• Notices sent to customers expected to visit DDS on or after implementation date.
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Sample Ads
What we experienced
• Initial spike in customer wait time as staff adjusted to new requirements, which is depicted in an upcoming slide.
• Increased number of customers making return visits because of missing documents.
• Customers who didn’t have identity and name change documents, especially senior customers.
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How we adjusted
• To deal with these challenges, DDS hired and trained 22 new full time positions and 66 temporary positions (FY 2013).
• Augmented full-time staff with temporary and part-time staff.
• Temporarily opened select locations on Mondays on an appointment basis (offices typically closed on Mondays); offered overtime opportunities to staff.
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How we adjusted
• Made procedural improvements, such as working the line before opening the center, packaging documents in order before reaching the counter, managing the customer queue.
• Stood up an internal Help Desk for field staff to assist customers who had extra-ordinary issues.
• Expanded list of acceptable documents; allowed missing residency and Social Security documents to be submitted by fax, mail, or online.
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How we adjusted
• Installed additional hardware, such as additional scanners.
• Deployed business center computers with internet access to high volume centers to allow customers with to print common documents from online partners to prove residency and SSN.
• Interfaced with Georgia vital records to e-verify birth certificates of Georgia born residents.
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Compared to the 4 weeks prior to implementing, performance for the week the first week under Secure ID:
– Average renewal wait time up from 35 min to 2 hr 07 min across the state;
– Percent of customers served within SLA dropped from 46% to 22% across the state;
– Average transaction time up from 6 min to 10 min. Down to 8 minutes as of April 2013.
Initial Customer Service impact
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Statewide Average Wait Time All Services (Initial month)
0
2000
4000
6000
8000
10000
12000
14000
0:00:00
0:14:24
0:28:48
0:43:12
0:57:36
1:12:00
1:26:24
1:40:48
1:55:12
2:09:36
7/2 7/4 7/6 7/8 7/10 7/12 7/14 7/16 7/18 7/20 7/22 7/24 7/26 7/28 7/30 8/1
Nu
mb
er Issu
ed
Ave
rage
Wai
t Ti
me
Average Wait Time
DL/IDs Issued
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Milestones
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Looking forward
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• Nearly 5.7 million of Georgia’s 8+ million
cardholders have been “enrolled” and possess a
REAL ID compliant card.
• Annually, DDS enrolls approximately 1 million
customers.
• DDS anticipates that by mid-2017, over 90% of
Georgia cardholders will possess a REAL ID
compliant card.
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Questions?
STATE OF LOUISIANA
DEPARTMENT OF PUBLIC SAFETY OFFICE OF MOTOR VEHICLES
“REAL ID”
PRESENTED BY:
COMMISSIONER KAREN G. ST. GERMAIN
DEPUTY COMMISSIONER STACI HOYT
9/11/01 Terrorist Attack on U.S. Soil Via Federal Air Space
President George W. Bush establishes the 9/11 Commission to
investigate and recommend future preventative measures
Real ID Act of 2005 required states to implement certain
security measures surrounding the issuance of their
credentials, including tamper and counterfeit resistant DL’s
and ID’s, if their citizens wanted to utilize for federal
identification purposes
WHAT IS THE NEED FOR “REAL ID” ??
HB 907 - Rep Karen G. St. Germain passes
2014 Regular Legislative Session
Vetoed by Governor Bobby Jindal
Reason #1 – fear of losing political campaign contributions
by certain political groups due to their right-wing beliefs
• Former Governor Jindal’s political aspirations to be President of the U.S.
LOUISIANA’S PAST:
GOVERNOR BOBBY JINDAL
House Bill 702 (Rep. Jimmy Harris & Rep. Terry Landry)
Senate Bill 227 (Sen. Yvonne Colomb)
** Includes Opt In/Out Option
Four Options - ID Card (Non Compliant / Compliant)
Drivers’ License (Non Compliant / Compliant)
2016 LEGISLATION
CHALLENGES
Networking / Privacy – participating entities will only share
information for the purposes of
verification and not share actual
data.
Photographs – required to identify applicant and
eliminate fraud
Biometrics – Louisiana does not have capability
to capture biometric images.
Louisiana has been ready to implement Real ID
Majority of Real ID benchmarks have been existing OMV practices
clearly outlined in Louisiana statute for years
Minor modifications are needed to be considered Real ID compliant
with Homeland Security
• Marking the credential with the Compliant Star or Non-Compliant
verbiage indicating the credential can not be utilized for Federal
Identification purposes
• Obtaining DHS approval of Louisiana’s Real ID Plan
• Proof of Residency (resolved in 2016 Real ID Bills)
• Presentation of Breeder Documents (resolved in 2016 Real ID Bills)
IS LOUISIANA OMV READY FOR REAL ID??
Louisiana was granted a “Real ID”
extension by DHS through October 10th,
2016
Louisiana will now be considered eligible
for an additional extension, if needed,
because of HB 702 and SB 227
WHERE WE ARE NOW?
1/22/2018 – Louisiana will be considered a “Real ID”
compliant state. All Louisiana credentials,
regardless if marked “compliant or not”
will be accepted by TSA for air travel.
Non-compliant states will be unable to
utilize their credentials.
10/1/2020 – All air travel will require a TSA approved
document to board aircraft – non-
compliant DL’s or ID’s will NOT be
accepted
IMPORTANT DATES:
LOUISIANA’S FUTURE: GOVERNOR JOHN BEL EDWARDS
Campaign slogan “Louisiana First”
Signing 2016 “Real ID” Bills is just one example of
him keeping his promise to Louisiana citizens
Two duplicate “Real ID” Bills pass 2016 Regular Legislative
Session headed to Governor John Bel Edwards desk for Bill
Signing
2,974,542 Drivers Licenses
1,505,026 Identification Cards
9,466,957 Vehicle Registrations Maintained
79 Field Office Locations
504 OMV employees
Annual collections: $1.1 Billion Dollars
2016 Operating Budget: $52 Million Dollars
• OMV operates on less than 5% of the revenue collected
LOUISIANA OMV STATISTICAL DATA:
SAMPLE REAL ID CREDENTIAL
CONTACTS
Karen G. St. Germain Commissioner
Staci D. Hoyt
Deputy Commissioner
Louisiana Department of Public Safety - Office of Motor Vehicles
7979 Independence Blvd., Suite 301
Baton Rouge, Louisiana
Phone: 225-925 6281
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Questions?
Please submit them in the question box
of the GoToWebinar taskbar.