connected care and connected health london adass...
TRANSCRIPT
Connected Care and Connected health
London ADASS Improvement Programme
Innovative approaches using telecare solutions to
support carers.
14.10.15
2
Agenda
1. ADASS Better Care Technology - Results of Call for Evidence
2. ADASS Guide to Supporting Carers through technology enabled care service
3. Tunstall’s offer for carers
New ADASS resources
• Better Care Technology - Results of Call for
Evidence
– The findings cover 28 examples across England
from Brighton to Bury
– As well as financial savings, you will read about
some fantastic people stories.https://www.adass.org.uk/better-care-technology-in-social-care-settings-
good-practice-examples/
• Guide to Supporting Carers through technology
enabled care services
– As well as describing the different ways technology
can help, it covers top 5 things we need to
challenge when looking at technology enabled care
to help support carershttp://londonadass.org.uk/carers/
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Guide to Supporting Carers through
technology enabled care services1. Executive summary
2. What technology is out there to support carers?
3. How does technology support carers – real life case studies
1. Lucy is a working carer supporting Mum who lives with dementia
2. Family supporting Dad who is now struggling to cope on his own with various
health conditions
3. Single parent supporting two children with learning disabilities
4. Supporting a partner with a life changing physical disability
5. Supporting a husband with lung disease and hospital stays
6. Hearing loss and frailty supported
7. Supporting a young adult with learning disabilities to live independently
8. Keeping in touch
4. Top five things carers need to know when choosing technology
enabled care and support services
5. Principles for local authority commissioning services
6. Further help and advice4
Top 5 things advisers and commissioners need to
challenge when looking at technology enabled care
to help support carers
1. Negative perceptions about technology
2. Access to technology
3. Understanding the benefits to me
4. Lack of options and awareness
5. Worries about the services surrounding the technology
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6. Key principles for local
authorities – technology for carers
Assessments
• The statutory right to a social care assessment should always include a consideration for technology enabled care and other support services – “think tech”.
Accessible resources
• All commissioners should develop simple, accessible and easy to find information that lists what technology is available to support carers in their local area.
Personalised to need
• Providers should take into account the specific needs of carers when developing care services that use technology.
Training
• It is absolutely critical that all local authorities providing assistive technology should also provide corporate training on this topic – having information available is not enough. Local authorities using technology interventions alongside traditional care have been most effective, include strong training on offer to all client facing staff.
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Connected Care and Connected health
Tunstall update
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Supporting health and
care via smart
technology
(e.g. UK/Aus)
Apps & Health
Tracking
Technology enabled services – supporting people,
families and carers
Supporting
Mobility
Service Delivery
Management
Mobile health & care
solutions
(e.g. US/Europe)
Information and
scheduling for
professionals
(e.g. Nordics)
Virtual Clinics
Videoconferencing
supported by
biometrics
(e.g. Australia)
Wearables
Integration
Using consumer
wearable tech to
support health/care
(e.g. Europe/US)
Connecting people
with social
circles/activities
(e.g. UK)
Social Inclusion Service Delivery
Extension
Using telemonitoring
centre as integrated
service hub
(e.g. Spain)
Behavioural
Trends/Analysis
Building a picture of
activity & responding to
changes
(e.g. US/Aus)
Supported
Discharge
Hospital discharge
support – also
Hospital@Home
(e.g. South America)
Specialist Need
Support
Tailored services
supporting specific
needs
(e.g. UK)
Proactive Services
Care-Chat
Service DescriptionTunstall Care Chat is a Multilanguage platform that has
been designed to help people with communication
difficulties to be more independent and improve their
daily life providing them with a simply to use solution
based on Android App.
Who benefits and how care is coordinated better?For those people that have communication difficulties
this solution allows them to send an alarm easily and very
fast in special situations such as a fall or some
other request of help without the need of voice or audio
as it has been designed to interact via text messages.
Resilience is a complex recipe of needs
with focus on wellbeing and community
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CONNECTEDwith internet access
and video telephony
SECUREwith video door entry
and access control
INDEPENDENTHelp only when you need it
Access to services, which count
PROTECTEDWith environmental sensors
Proactive intervention
FULFILLEDWith social events
and access to your
community and a
daily purpose
WELLSelf care with health
apps and telehealth
Proactive intervention
SAFEwith help available
24 hrs a day
IN CONTROLEasy repair reporting
and calendar management
Access to services, which count
ASSUREDin a home that will
evolve with you
Source: Aktive Study 2014;
Tunstall consumer research 2015
http://circle.leeds.ac.uk/projects/completed/technology-it-care/aktive/
Chair of the Alzheimer’s Society dementia friendly
technology task and finish group
• Unique knowledge from diverse range of organisations involved in
dementia care
• Unprecedented access to people living with dementia – learning
about living with dementia and their thoughts on how technology
could help
Charter Aims
• Enable every person with dementia to have the opportunity to
benefit from technology appropriate to their needs
• To outline and encourage high level principals and best practice
for those organisations providing services to people with dementia
First year ambitions
Dementia-friendly Technology
Charter
Charter published and communicated
Work towards having all CCGs*, local authority and
housing commissioners
signed up
All service and technology
providers signed up
www.alzheimers.org.uk/technologycharter
Everyone is different,
some people see them
as intrusive, others view
them as another way to
stay as independent
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Types of dementia friendly
technology
Safety
• Preventing falls
• Detecting gas leaks and floods
• Fire alerts
• Remove risk of wandering
• Personal alarms
• Interoperation of care networks
Co-morbidities
• Preventative health monitoring
• Blood pressure tests
• Medication management
• Integrated care records between health and care
• Vital sign monitoring
• Physical check-ups
Enhancing
• Social connection through interoperable networks
• Carer support
• Nutritional management
• Information on the quality of care
• Memory stimulation
• Regular physical checks
Relationships connecting families
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Enabling independence for longer
Telecare ‘Wellbeing’ Service
mHealth…informal care
networks
Lounge Dining
Kitchen
Hall
BedroomBathroom
K M
F
TCha
ir
Bed
ADLife activity monitoring
Mobile
Pearl+ GPS
Nurse
IndependentLiving
AssistedLiving
Hospital
Healthcare On themove
IndependentLiving
The IP opportunity• IP technology enables
Connected Care to become
reality
• All stakeholders can obtain
shared view of resident’s
well-being
• Cloud-based services
adding value to quality of
life
• Enhanced data enabling
better decision-making
16
0 – 3
years
INNOVATIONSCENTRE
MobileApps
Connected Home Dev Room Workshop
INNOVATIONSCENTRE