re-defining today's communicator

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Re-Defining Today’s Communicator Neville Hobson @jangles Oslo, March 27, 2014 #komdagen

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Presentation deck I used in a keynote presentation to members of the Norwegian Communications Association on Oslo, March 27, 2014.

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Page 1: Re-Defining Today's Communicator

Re-Defining Today’s

Communicator Neville Hobson

@jangles

Oslo, March 27, 2014

#komdagen

Page 2: Re-Defining Today's Communicator

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 2

Page 3: Re-Defining Today's Communicator

http://newsroom.accenture.com/news/accenture-10-country-study-finds-singapore-norway-and-uae-lead-in-digital-government.htm

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 3

Page 4: Re-Defining Today's Communicator

“Accenture 10-Country Study Finds Singapore, Norway and UAE Lead in Digital Government”

http://newsroom.accenture.com/news/accenture-10-country-study-finds-singapore-norway-and-uae-lead-in-digital-government.htm

In Norway, 78% of

citizens believe that

government should

consult with them in the

design and delivery of

public services, which

indicates a highly

engaged population.

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 4

Page 5: Re-Defining Today's Communicator

In The Next

25 Minutes

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 5

Page 6: Re-Defining Today's Communicator

• Understand…

1. The difference between poor

behaviour and good practice

2. Organization change

3. Behavioural change

4. Technology change

• What you can do, right now

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 6

Page 7: Re-Defining Today's Communicator

The

Landscape

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 7

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Anyone with an opinion and an internet connection can influence someone else about the things you care

about, eg, your reputation.

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 8

Page 9: Re-Defining Today's Communicator

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 9

http://www.slideshare.net/sap/99-facts-on-the-future-of-business

Page 10: Re-Defining Today's Communicator

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 10

http://www.slideshare.net/sap/99-facts-on-the-future-of-business

Page 11: Re-Defining Today's Communicator

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 11

http://newsroom.cipr.co.uk/cipr-state-of-the-profession-report-reveals-public-relations-at-a-crossroads/

Page 12: Re-Defining Today's Communicator

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 12

http://newsroom.cipr.co.uk/cipr-state-of-the-profession-report-reveals-public-relations-at-a-crossroads/

Page 13: Re-Defining Today's Communicator

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 13

http://en.wikipedia.org/wiki/Professional

Page 14: Re-Defining Today's Communicator

http://tomfishburne.com/2011/02/for-immediate-release.html

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 14

https://twitter.com/jangles/status/438012815711174656

Page 15: Re-Defining Today's Communicator

Declining Trust

http://www.edelman.com/insights/intellectual-property/2014-edelman-trust-barometer/

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 15

Page 16: Re-Defining Today's Communicator

http://www.prweek.com/article/1285235/fight-soul-pr

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 16

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“The European Chief Communications Officer - Korn Ferrys 2013-2014 survey of pan-European companies” http://www.kornferryinstitute.com/reports-insights/european-chief-communications-officer-korn-ferry%E2%80%99s-2013-2014-survey-pan-european

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 17

Page 18: Re-Defining Today's Communicator

“The European Chief Communications Officer - Korn Ferrys 2013-2014 survey of pan-European companies” http://www.kornferryinstitute.com/reports-insights/european-chief-communications-officer-korn-ferry%E2%80%99s-2013-2014-survey-pan-european

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 18

Page 19: Re-Defining Today's Communicator

Re-Define

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 19

Page 20: Re-Defining Today's Communicator

} Drivers

= Enabler

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 20

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-ability “ ” RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 21

Page 22: Re-Defining Today's Communicator

http://www.gartner.com/newsroom/id/2575515

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 22

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Building Trust

http://www.edelman.com/insights/intellectual-property/2014-edelman-trust-barometer/

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 23

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• What is the

communicator’s role

in such a rapidly-

evolving landscape

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 24

Page 25: Re-Defining Today's Communicator

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 25

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Be…

• Relevant

• Measurable

• Valuable

• Entrepreneurial

• Ethical

• Open

• Professional

• Courageous

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 26

Page 27: Re-Defining Today's Communicator

Re-Defining Today’s

Communicator Neville Hobson

@jangles

Oslo, March 27, 2014

#komdagen

Page 28: Re-Defining Today's Communicator

This presentation deck and original content in it is copyright 2014 Neville Hobson.

Re-use of this deck permitted under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 license - read the

license for terms.

Other presentations by Neville Hobson are available from Slideshare at http://www.slideshare.net/neville.

If you have questions or comment arising from your use of this deck, contact Neville Hobson:

+44 7577 997 222

[email protected]

www.nevillehobson.eu

www.nevillehobson.com

@jangles

Re-Defining

Today’s Communicator Neville Hobson

@jangles

March 27, 2014

RE-DEFINING TODAY’S COMMUNICATOR #komdagen @jangles 28