rbs for zanders ebam seminar, november 13th, 2012
DESCRIPTION
RBS & eBAM What is the current and future offering? Jan Osenegg, November 13th, 2012TRANSCRIPT
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Jan Osenegg November 13th, 2012, v1.0
RBS & eBAM What is the current and future offering ?
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Our eBAM-vision:
Only a few simple steps to e.g. add an account
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What is eBAM?
What is eBAM?
• The purpose of eBAM is to standardise and automate the process of account opening, account maintenance, account closing and signatory management, by using global standard, bank-independent ISO 20022 XML messages
• eBAM enables, for the first time, non-financial messages to be transferred through a secure communications channel such as SWIFT.
• eBAM ideally links the back office systems of banks and corporates in order to enable Straight Through Processing of BAM activities, where using digital signatures for authorization allows for a complete digital process.
What will eBAM bring us?
• Improved Straight Through Processing and traceability
• Cost reduction (less manual, no paper archiving, no mailing)
• Reduced total elapsed time
• Better compliance with audit requirements
• Reduced risk of human errors
• Improved process follow-up and control of bank accounts
• Standardized communication process for all banks
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Bank’s
Back
Office
Systems
eBAM will come in 3 “flavors”
eBAM via an online bank portal Corporates
SWIFT SWIFT
Corporates
eBAM “Proprietary” Solution
eBAM-XML SWIFT Solution
Multi-bank
Fully integrated in clients own
ERP/Treasury system
eBAM XML via the Bank
Application
Digital Signing capability
System to System account
management
SWIFTNet FileAct
Online Channel (Portal)
GXS Managed Services
STS DS currently in commence phase
eBAM-XML in Scope
eBAM-XML GXS Solution
GXS GXS
Corporates
GXS Managed Services
Multi-bank
Fully integrated in clients own
ERP/Treasury system
System to System account
management
eBAM XML via the Bank
Application
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Challenges and Limitations in the eBAM development
All Banks need to be EBAM ready
Messages need to be translated to bank processes
Back end integration
Adding and maintaining Products and Services are not
part of the Standard messages because they are
bank specific
Digital signing is a prerequisite for EBAM
Banks are working with different levels of
centralisation
Clients need to be EBAM ready
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Our Capabilities Today - Online Client Service (OCS)
What our eBAM solution on OCS can offer already today?
• Real-time balance and transaction information of RBS accounts (including NatWest and Ulster)
• Initiate, track and trace client service requests online
• Retrieve copies of acknowledged SWIFT messages (MT103(+) or MT202) for outgoing transactions
• View and use existing account information to pre-populate forms, also uploading of secure documents
• Extensive FAQ database and library of client service related articles
• Account Opening Requirements for all client country combinations
• Initiate account opening requests online across the RBS global network
• Download an account opening e-Binder (containing all documents required to open an account).
• eBAM Pilot Swift E-Central Utility : RBS was the first bank to successfully complete the pilot!
Account Overview Manage Accounts OCS
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Entitlement Management & Digital Signing – 2 important building blocks
Client
Client enters
instruction online
e.g. Close an account
Instruction
enters a signing
queue
Contact
client
Bank receives
instruction
electronically
Instruction
archived
Bank performs
automated checks
on validity of
digital signature
Legal
representatives
Bank performs
automated check that
signature is a legal
representative
Is
instruction
valid?
Digital signing
Bank
executes
instruction
Bank
informs
client
NO
Yes
Bank
Manual activity
Automated activity
Semi-automated activity
Checks performed by the Bank that over time will be automated include:
o Person who signed the document is a legal representative
o Bank have a valid copy of the ID document (normally passport copy which has not expired)
o That the signature on the passport copy matches the signature on the letter
The new process will greatly improve and automate this end-to-end process.
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Today
2013 H1
BAM
Request Fulfill requirements Set up &
Activate Intake
Further automate document/
Process flows at bank
Channel independent eBAM
XML messages
Smart forms Electronic eBinder Online
status information
Information
Rationalize
Documentation
Digital signatures
Digital Entitlement
Management
ONE STOP SHOP CHANNEL (XML, host to host, OCS)
Information on
demand
Request for
information
Requirement
Management
Requirements
Fulfilled / not
fulfilled
Client wishes
Request
Execution Tracking &
Tracing
Information
Signed setup
documents
STRAIGHT THROUGH SERVICE
Requirement
Management
eBAM – the RBS Roadmap
Set Up and
Activate
2013 H2
Future
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Thank you
for your interest!
Questions?
RBS & eBAM - what is the current and future offering ?