rbe worksheet .docx

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STANDBY MIXES Business Description: STANDBY MIXES is a kind of a fast convenient store which provides comfortable space to hang out by customer or group of customers. It has stalls for grocery items, school supplies, collection items, and food section. It also has a self service section where customer can take foods like shiopao & burger, drinks like coffee & soft drinks and others. It is located at Rizal Street, Barangay 2, San Jose, Occidental Mindoro. Business Type: Partnership Mission Our mission is to be a convenient store in the Philippines providing a good quality of products and services that we offer to be “tambayan” that satisfies the needs and wants of costumer while providing happiness, joy and a comfortable place for everyone. Vision Our vision is to be a one of the best Convenience store in the Philippines and to build a place where a people can enjoy and relax. Objectives: 1. To increase the company's market share 2. To provide excellent customer service 3. To improve efficiency business operation

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Page 1: RBE WORKSHEET .docx

STANDBY MIXES

Business Description:

STANDBY MIXES is a kind of a fast convenient store which provides comfortable space to hang out by customer or group of customers. It has stalls for grocery items, school supplies, collection items, and food section. It also has a self service section where customer can take foods like shiopao & burger, drinks like coffee & soft drinks and others. It is located at Rizal Street, Barangay 2, San Jose, Occidental Mindoro.

Business Type: Partnership

Mission

Our mission is to be a convenient store in the Philippines providing a good quality of products and services that we offer to be “tambayan” that satisfies the needs and wants of costumer while providing happiness, joy and a comfortable place for everyone.

Vision

Our vision is to be a one of the best Convenience store in the Philippines and to build a place where a people can enjoy and relax.

Objectives:

1. To increase the company's market share2. To provide excellent customer service3. To improve efficiency business operation4. To have higher return on investment5. To gain the competitive edge6. To improve the company’s image through social responsibility

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Values:

1. Respect: We honor the rights and beliefs of our fellow associates, our customers, our partners, our suppliers and our community. We treat others with the highest degree of dignity, equality, and trust.

2. Integrity: We employ the highest ethical standards, demonstrating honesty and fairness in every action that we take.

3. Teamwork: We promote and support a diverse, yet unified, team. We work together to meet our common goals.

4. Accountability: We accept our individual and team responsibilities and we meet our commitments. We take responsibility for our performance in all of our decisions and actions.

5. Innovation: We are creative in delivering value to our fellow associates, customers, partners, suppliers, and community. We anticipate change and capitalize on the many opportunities that arise.

6. Customer Service Excellence: We are dedicated to satisfying customer needs and honoring commitments that we have made to them.

7. Community and environment: We strive to help and improve the communities where we work and live. We are concerned about the environment and promote the use of recyclable products and renewable energy.

8. Passion for results: We show pride, enthusiasm, and dedication in everything that we do. We are committed to selling and rendering high quality products and services.

9. Fairness: We integrate fairness in the business. We do actions fairly.

10. Concern for Employees' Welfare: They want to see the company has a career path planned out for them, one in which they can continue to learn, acquire new skills and rise within the organization. They provide a pleasant and safe work environment.

Page 3: RBE WORKSHEET .docx

RBE Worksheet

Business Ethics Program Logic Model

Situation Process Outcomes

InputActivities and Participants

Output Short TermMed. Term

Long Term Goal

*Pooling of capital*Acquisition of equipment & facilities*Supply chain of Products*Inventory Management*Irresponsible conduct of employee*Security level*How to gain trust & patronage of costumer

*Manager Supervision*Infrastructure*Staff*Budget/Funds*Reputation

*Inviting investor in order to pool capital necessary to start bus.*Loan from bank*Set of conduct to the organization to serve as standard in doing their jobs*Conduct training for the staff*Study and analyze the activities/practices used by the competitors*finding a good supplier

*Sufficient capital to start operation*Additional capital*Code of conduct to be followed by everyone on the org.* Well trained staff*Awareness of the current trends in the bus.

*To reduces Irresponsible conduct of employee*To have equipment & facilities acquired at lower prices*To smoothen & strengthen supply chain of products for the efficient flow of organization operation*To pool capital in shorter tome for the immediate start of operation*to have high level of security in the business premise to avoid losses

*To gain the loyalty of the costumer

*Stability of the business in the market*Expansion of the business*Management response on the changes associated in the operation

*acquired equipment & facilities*Have a time to time supplier*Responsible staff*Patronage of costumer*already invite investor*

*In starting a business, the capital is not enough to build a business so that inviting investor or loan from bank is the option.*Because of shoplifter, inventory management is important to know if there is a product that has been missing or if the supply is enough.* The costumer has their own patronage store so that the business will provide a good relation to the costumer to convince then to patronize the product & services.*Hiring a good staff*Finding a Good quality of equipment & facilities with a lower price.

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Threat Opportunity Demand Constraint Uncertainty

Customers Major

Minor

Employed, high school and college students are the major customers which may caused threat to the business such as:-their negative feedbacks on the product/service offered-break down of loyalty-theft or stealing of available goods in the store

Children or elementary students caused threat to the business such as:-damages to products, equipment or machines as regard to their unawareness, being careless or naughty acts

-Increasing number of potential customer/buyer-the need for convenient and comfortable store-the need for “tambayan” or nice place to hang out by customer

-convenient retail store

-higher quality of product with reasonable prices is demanded by major customers-approachable employees-good, clean and relaxing area for hang out, eating and chatting

-assistance and nice approach for children

-unmet demand that leads to not patronizing the services/products of the business

-unmet demand

-customer decided to patronized other store for their benefits and interest

-purchasing power of children

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Threat Opportunity Demand Constraint Uncertainty

Employees Manager/

Supevisor

Salesman/Saleslady

Cashier

Guard

-did not perform his responsibilities well

-not approachable attitude to the customers

-incorrect amount of change to buyer-stealing or dishonest taking of money-can’t able to react right in an emergency

-attending seminars and trainings to improve abilities and generate ideas and strategies-have knowledge on handling equipments and machines of the store-good physical appearance-can able to work fast with computer

-to secure the safety of the store, employee and customers

-fair and just salaries and benefits-incentive plan

-fair and just salaries and benefits

- fair and just salaries and benefits

- fair and just salaries and benefits-insurance

-ineffective management of the business

-can’t encourage customer

-loss to business because of incorrect amount of change to buyer and stealing-

-increase of salaries rate required by law

-how employee eligibility determined

- increase of salaries rate required by law

- increase of salaries rate required by law

Investors Partners

Pension funds

-withdrawal of investment-bankruptcy

-can’t claim

-earning profit

-securing life having money after retirement

-partners want to see a strong balance sheet as well as having continued earnings growth for the short term to medium term-also, distribution of profits according to their agreement-return of investment

-withdrawal of partner

-insolvency of partner-death of partner

-unmet future retirement obligation

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Threat Opportunity Demand Constraint Uncertainty

Suppliers -rising fuel prices which also increased cost of transportation that result to increase of prices of product supplied

-they provide for needed products of the business

-good communication between the supplier and the business-to meet orders and deliver supplies on or before the stipulated time

-damage done to products because of fortuitous event upon delivery

-damage products which can’t be sell to market

Competitors -business which already established their name and reputation to buyers

-to have strategic plans to be able to compete with them-there is always eagerness on business to be on top of its competitors

-to compete fairly without violating laws

-increasing number of competitors in the market

-linking negative things to the name of our business to burden its image to the public-competing with unknown forces

Community -floods in times of rainy season-existing competitors

-provide job employments-provide fast convenient one stop store at a good location-do CSR like community service clean up drive

-contributes to the growth of the economy-creates and maintaining good image and reputation

-negative image that might be created by competitors

-calamities

Government -the increased of taxes-late or delay process of document /transaction to the government

-government collects taxes to the firm

-comply with all the requirements in establishing business-to obey the law, rules and regulation regarding sales and the business

-“palakasan or lagay” system or paying bribesto officials in order to ensure the processing of documents and to have easy access on it

-political influence of the business

Environment -changes that could happen to the environment-creation of new technology

-expansion of business enterprise-progress to environment

-proper waste disposal-secured from crimes-safe and sound surroundings

-waste improperly disposed by customers

-burden that can brought by neighboring houses or stores suffering from fire explosion