rba results factory slides
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Disrupting Poverty 20th Jan 2012
Results Factory
• A standard working method• Produce results• Efficiently and effectively• Organised• Improving over time
Results Based Accountability…in a nutshell.
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
SIMPLE
COMMON SENSE
PLAIN LANGUAGE
MINIMUM PAPER
USEFUL
RBA Key Innovations
kinds of accountability plus language discipline2Population accountability Outcomes & Indicators
Performance accountability Performance measures
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
Population accountability
Performance accountability
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
How much did we do?
How well did we do it?
Is anyone better off as a result?
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
THE LANGUAGE TRAPToo many terms. Too few definitions. Too little discipline
Benchmark
Target
Indicator Goal
Result
Objective
Outcome
Measure
Modifiers Measurable Core Urgent Qualitative Priority Programmatic Targeted Performance Incremental Strategic Systemic
Your made up jargon here…
A Discipline of Language…
Result/Outcome/Goal – a population condition of wellbeing in plain language
Indicator/Benchmark – a measure that quantifies progress towards a result.
How would we recognise the result if we fell over it?
Strategy – a set of actions that has a reasoned chance of improving results
Performance Measure – a measure of how well a programme, plan or service
is working:
How much did we do?
How well did we do it?
Is anyone better off?
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
1. Safe Community
2. Crime Rate
3. Average Police Dept response time
4. An educated workforce
5. Adult literacy rate
6. People have living wage jobs and income
7. % of people with living wage jobs and income
8. % of participants in job training who get living wage jobs
RESULT, INDICATOR OR PERFORMANCE MEASURE?
RESULT
INDICATOR
PERF. MEASURE
RESULT
INDICATOR
RESULT
INDICATOR
PERF. MEASURE
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
The Leaking ChimneyExperience:
Measure:
Story behind the baseline (causes):
Partners:
What Works:
Action Plan:
Size of damp patch
? Fixed
Not OK
Turning the Curve
Population Accountability – from words to actions
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
Population
Results or Outcome
Experience
Indicators Baselines
data development agenda
Story Behind the Baseline - information and research agenda about causes
Partners
What Works..information and research agenda about solutions Criteria
Strategy and Action Plan
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
MEANS not ENDSTo Improving Results In Themselves
OBA Key Innovations
Questions from ends to means in less than an hour.7
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
The 7 Population Accountability Questions
1. What are the quality of life conditions we want for the children, adults and
families who live in our community?
2. What would these conditions look like if we could see them?
3. How can we measure these conditions?
4. How are we doing on the most important of these measures?
5. Who are the partners that have a role to play in doing better?
6. What works to do better, including no-cost and low-cost ideas?
7. What do we propose to do?
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
Criteria for
Choosing Indicatorsas Primary vs. Secondary Measures
Communication Power
Proxy Power
Data Power
Does the indicator communicate to a broad range of audiences?
Does the indicator say something of central importance about the result?
Does the indicator bring along the data HERD?
Quality data available on a timely basis.
The 7 Performance Accountability Questions
1. Who are our ‘customers’?
2. How can we measure if our ‘customers’ are better off?
3. How can we measure if we are delivering services well?
4. How are we doing on the most important of these measures?
5. Who are the partners that have a role to play in doing better?
6. What works to do better, including no-cost and low-cost ideas?
7. What do we propose to do?
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
Who shares responsibility for the level and impact of poverty in Leeds?
Who must we engage to reduce the level and impact of poverty in Leeds?
4000 children eligible for free school meals fail to take them up every day
350 people in Leeds take up the free ‘meals on wheels’ service
A thought about power…
What ‘programme’ can YOU start to disrupt poverty that no-one can stop you doing?
What ‘programme’ can WE start to disrupt poverty that no-one can stop you doing?
What ‘programme’ can ‘THEY’ start to disrupt poverty that no-one can stop you doing?
Want to know more?
www.fiscalpolicystudies.com
www.facebook.com/leedsinnovationlab
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman
Let’s make a start…
Disrupting Poverty 20th January 2012