Award-winning Mosaic is a mobile Store Platform for Clienteling, POS, Inventory and Analytics that puts customer-centric retailing at your fingertips. This solution pieces together all the elements required to build the perfect in-store experience, transforming your sales associates into customer savants. It provides them with easily-accessible, in-depth customer information that makes up-selling and cross-selling easier than ever.

What can Raymark Mosaic Store Platform do for you?

Improved ProductivityImprove associate productivity by providing them with a launch pad for everything they need to do in a day, from point of sale to clienteling, inventory lookup and more.

Leverage Existing Data The Mosaic platform is database agnostic, so retailers can leverage existing stores of data to provide truly omni-channel experiences.

Hardware Independence As new devices, form factors and operating systems become available, the application’s HTML5 technology will enable it to run on various device types.

Extendable Functionality Mosaic Store Platform is extendable, enabling retailers to enhance or add onto the existing features and functionality.

Faster Training and DeploymentIncrease training and deployment speed by configuring the application’s layouts, labels and look so that it becomes a custom tool, without the added expense of custom development.

Sell More and Boost Margins Improve stock movement and achieve higher margins with intelligent cross-selling and up-selling and customer-centric features including wishlists, outreach tasks and more.

Retail Business Challenge

With today’s customers expressing inadequate customer and product knowledge by sales associates as the most disliked experience when in a store, how do we provide the personalized service our customers expect?

Raymark Solution

Responding to the need for more personalized customer relationships, Mosaic provides your sales associates with proven, revenue-enhancing applications built around the customer, associate, product, and process.

Proven Retail Benefit

Clienteling improves the customer experience and has been shown to result in an increase of 33% in repeat business within the first 90 days. (Raymark Customer Study)

Copyright 2015 Raymark Xpert Business Systems, Inc. All rights reserved.

Store Operations Raymark Mosaic Store Platform

Raymark North America5460 Côte de Liesse Rd.Montreal, QuebecH4P 1A5, Canada

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t. 514-737-0941f. 514-737-0014Toll Free: 800-346-7296info@raymark.comwww.raymark.com

Point of Sale• Complete transaction management

• Suspend/retrieve transactions

• Tender by credit card, gift card, e-payment, coupon

• Client look-up/add to sale

• Discounts and promotions

• Loyalty

• Customer orders

Analytics• Web views of any Affinity Analytics

dashboard

• Interactive filtering, exporting and printing capabilities

Inventory Management & Look Book• Store receiving

• Transfer send/receive

• Physical inventory

• Bin transfers

• Omni-channel inventory lookup

• Product browsing by category

• Product information with image and description

• Price check outside of a transaction

• Add product to a transaction from Look Book

• View related products and promotions

Features

Enterprise Reporting &Business Intelligence

Planning & InventoryManagement

Customer-CentricRetailing

Web Services API

Store Operations

Data Model Business Logic Workflows IntegrationSolution Framework

point of sale & store operations

associatemanagement

mobile e-payment

consumermobile

mobileclienteling

clienteling CRM

merchandising replenishment

warehousing & distribution

purchasing merchandiseplanning

assortmentplanning

financiallink

reportingbusiness

intelligence

Raymark Database

Raymark BI Cubes

Clienteling• Virtual closet and transaction history

• Promotions and loyalty

• Notes and preferences

• Contact page and client permissions

• Tasks (call, letter, e-mail, other)

• Templates

• Wish lists

• Client lists (queries)

• Workflows (scheduled events/tasks)

• Relationships