ray-ban consumer study
DESCRIPTION
TRANSCRIPT
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RAY-BAN SUNGLASSES�
a consumer study in the iconic brand�
MICHELLE CARPENTER �THERESE SMITH �BEN JOHNSON�
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WELCOME �
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METHODOLOGY �
o Friend Group�o In-Depth Interviews�o Survey – 45 Respondents�o Influencer Interview �o Projective Exercises�
ePRIMARY RESEARCH�
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PROJECTIVE TECHNIQUES�
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(A LITTLE MORE) �
METHODOLOGY �
o MRI+ �o Market Share Reporter �o Consumer Media�o NYT + WSJ �o Lexis Nexis + Mintel �
eSECONDARY RESEARCH�
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THE CATEGORY�
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KEY CATEGORY TAKEAWAYS�o Nearly $8 billion in revenues for 2011 �o 834 brands in the market as of 2011, with most
(more than 80 percent) owned by massive retailers�o Major potential for growth among male population�o Most owners of sunglasses are strong brand
loyalists or not brand loyal at all �o Relatively unaffected by fluctuations in economy�
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TRENDS AT WORK�
o Live A Little�o Objectifying Objects�o Classic Is Cool �o All Things Military�
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THE BRAND�
Preferred Brand*� Ray-Ban �
Oakley�
Maui Jim�
D&G �
House Brands�
Other �
* Source: Primary Survey, 45 Respondents�
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KEY BRAND TAKEAWAYS�o Iconic history and product placements have many
recognizing Ray-Ban styling as ‘eternal’�o Has a rich historical story and an enduring legacy�o Products have remained relatively unchanged�o Occupies a very unique place in consumer’s mind�o Those we surveyed identified the brand with a
strong recollection of common words�
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BUT WHAT DO CONSUMERS THINK? �
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“I wanted to get them because, �
yeah, all my friends had them, �blah blah blah. �
But once you put those mofos on, �
you feel stylin.’ �
You feel good.�”
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WHO IS RAY-BAN? �ROBERT P.� JOHNNY D.�
TOM C.�
EMMA S.�
MATT D. �
JOHN M.�
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PERCEPTUAL MAP �
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ISSUES�
o Owned by super-manufacturer Luxottica, which owns most of Ray-Bans direct competitors�
o Saturated market means it’s costly to acquire new customers�o Seen by some as too ubiquitous for its own good��
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OPPORTUNITIES�
o Connection to Luxottica is driving growth in emerging markets�o “It’s a good pair of glasses for a hundred bucks less than Maui
Jim’s” �o Occupy a unique spot in perceptual map and in minds of
consumers�o Accessible luxury items are trending, now and always�
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CREATIVE BRIEF�BUSINESS CHALLENGE: CATEGORY SATURATION +KEEPING ON TOP OF THE ZEITGEIST OF COOL.�COMMUNICATION OBJECTIVE: KEEP PEOPLE INTERESTED IN UBIQUITOUS PRODUCT�BRAND ESSENCE: THE DEMOCRATIZATION OF COOL�TARGET: MEN & LADIES, 24-35. ���
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THE BIG IDEA: KEEP RAY-BAN’S
UNCHANGING IMAGE FRESH.�
CURRENT RESPONSE: RAY-BAN IS COOL,
HIP, MODERN, AND EVERYONE KNOWS IT.�
DESIRED RESPONSE: RAY-BAN IS COOL,
HIP, MODERN, AND I CAN BE TOO.�
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THANK YOU! �