ramp resource management training version 1.0

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Nationaal Lucht- en Ruimtevaartlaboratorium – National Aerospace Laboratory NLR Developed for ECAST by NLR/NLR-ATSI Ramp Resource Management Training Version 1.0 Safety regulations

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Safety regulations. Ramp Resource Management Training Version 1.0. Topics. Safety regulations Teamwork Team dynamics Leadership Communication Team situational awareness Cultural, ethnic and educational differences Threat and error management Human performance Stress Fatigue - PowerPoint PPT Presentation

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Page 1: Ramp  Resource Management Training Version 1.0

Nationaal Lucht- en Ruimtevaartlaboratorium – National Aerospace Laboratory NLRDeveloped for ECAST by NLR/NLR-ATSI

Ramp Resource Management TrainingVersion 1.0

Safety regulations

Page 2: Ramp  Resource Management Training Version 1.0

Developed for ECAST by NLR/NLR-ATSI

Topics Safety regulations Teamwork

Team dynamics Leadership Communication Team situational awareness Cultural, ethnic and educational differences

Threat and error management Human performance

Stress Fatigue Alcohol, medicines and drugs

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Page 3: Ramp  Resource Management Training Version 1.0

Developed for ECAST by NLR/NLR-ATSI 3

Safety regulations

What is safety?

How can you create safety?

Organisation or own responsibility?

Page 4: Ramp  Resource Management Training Version 1.0

Developed for ECAST by NLR/NLR-ATSI

Safety regulations

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Page 5: Ramp  Resource Management Training Version 1.0

Developed for ECAST by NLR/NLR-ATSI

Safety regulations

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Page 6: Ramp  Resource Management Training Version 1.0

Developed for ECAST by NLR/NLR-ATSI

Safety regulations

SOP’s identify specific actions SOP’s explain when to take actions SOP’s describe ALTERNATIVES SOP’s show EMERGENCY procedures SOP’s include WARNINGS & CAUTIONS SOP’s improve COMMUNICATION SOP’s support a better WORKLOAD MANAGEMENT SOP’s specify PRIORITISATION of duties SOP’s set LIMITS or acceptable tolerances SOP’s allow an inter-changeable crew composition

Why have Standard Operating Procedures

Page 7: Ramp  Resource Management Training Version 1.0

Developed for ECAST by NLR/NLR-ATSI

Why do people not follow SOP’s? Intentional

Criminal Lazy Anti-authority (I know better) Short cuts Impossible to do job AND follow SOP’s ..............

Unintentional Not aware of SOP’s Culture Fatigue Stress Human Error ..................