rajiv agarwal cv - latest
TRANSCRIPT
CURRICULUM VITAE
1. Name : Rajiv Agarwal
2. Date of Birth : April 29th 1963
3. Nationality : Indian
4. Educational Qualifications :
University Period QualificationsDelhi University 1984 B.Com
P.G.D. in Computer Science in 1985.
5. Areas of Specialization/Core Competencies : Sales, Large Format operations, Setting up and supporting Channel Partners, Developing and Implementing Systems, Strategic Planning and Implementation, K12 Segment ICT solutions
6. Years of Professional Experience : 30 years
7. Professional Experience :
Organization Duration Position Responsibilities
Health Vista India Pvt Ltd
Health Vista India Pvt Ltd
July 15 till Date
Aug 13 – June 15
VP - Sales
Sales Consultant
- Signed up NH Group and Fortis NCR for Homecare services
- Front ending the Insurance Companies for tie ups and homecare services
- Creating new products / service lines to enhance the business potential across the various hospital tie-ups
- Revenue Growth by 100%
- Handling North, East, Indore and Manipal Group, Bangalore
- Signed up Medanta Gurgaon and Indore for Homecare Services
Self Employed
Pearson Education Services Pvt Ltd.
Jan 12 – July 13
Feb09 – Jan 12
Sales Consultant and Entrepreneur
President
- Responsible for building sales team in above regions
- Partner handling and management
- Responsible for new Hospital Sign ups and revenue generation
- Leading and guiding the sales teams at the partner locations for business growth
Established a Restaurant in DLF Phase 3, serving Lucknawi Cuisine. Was able to create a customer base of 1200+ retail customers with 80% repeat business
Alongside was also associated with the Education companies in promoting their product in the School space as a Consultant
Heading the Tutorials Business across Karnataka and Kerala from Feb 2009 to June 2010 based at Bangalore
Tutorials business showed a growth of 500% Plus during this period
Hand picked to handle the ICT business for Private Schools across North and East based at Delhi
ICT business has shown a growth of 300% Plus
Handle a team of 1 ZM, 5 RM’s with BH’s and AM’s reporting to them. Handling a total sales force of around 200Devised and Implemented Marketing and Sales Strategies to
EPOS School of Health
June 2008 – Jan 09 Chief Business
Development Officer
meet the growth expectations of the Management
Handling Key accounts and supporting them through operations and sales team
Creating new opportunities through chain accounts and new market initiatives
Leadership and Team Recruitment and Management
Strategic Planning and Implementation
Create new avenues for the Vertical and appropriate Growth for the organisation
Developing short term, medium term and long term business plans
Setting and Achieving Annual Business Targets
Scout for New Business opportunities for the School and for EPOS India
Support Corporate Identity and Branding for the ESoH
Devise and Implement Marketing and Sales Strategies for successfully running the training programs as per industry requirements
HCL Info-systems Limited
July ’07 – June 2008
General Manager – Education
Have been handling the Channel Development and the support to the centres established
Responsible for the Profit and Loss for the Career Development Centres of HCL Info-systems
Limited
Responsibilities include : Selection of New Business
Partners Liasioning with the Alliance
Partners for smooth implementation of the curriculum across the various centres
Motivating and leading a team of 400 professionals in Sales, Marketing, Training
Soliciting new areas for expanding the Scope of Business into newer areas and domains
Handling Attrition and Retention of employees
Grievance handling and Customer Satisfaction
Designing and Developing Curriculum to meet the market dynamics
Optimization of resources – People and Infrastructure
Brand promotion Designed workflow to online
processes for confirmation, career progression etc, using software.
Conduct exits interviews, analyze and share trends/control mechanism with the top management from time to time.
Finalization of Manpower in line with the organizations business objectives and growth
Facilitate and Develop Monitoring Mechanisms
Aptech Limited Feb’90 – June ’07
Since Jan’07
Vice President . Practice Head for ITES/
o Setting up the Sales and Business Development model along with the Franchisee Development Model for the organsiation
o Revenue Growtho Motivating and Leading a
Since Jun’06
Since Jan’05
Jan’03-Dec’04
Jan’99-Dec’02
Jan’98-Dec’98
TELECOM/ Retail/ Pharma / Govt / PSU and all other verticals except BFSI and Auto
Vice President. Business Development, Training Solutions (North and East)
Vice President, Business Development, Manpower Solutions (North and east)
Vice President Aptech Computer Education/Zonal Sales Head (North)
Associate Vice President (Asian Countries), Arena Multimedia
Regional Manager, Aptech Computer Education
team of 800 + Sales professionals
o Understanding the Business and Organisational Challenges faced by the corporate sector and providing solutions.
o Increasing business turnovers and profitability metrics.
o Renegotiating contracts with Large Key Accounts for long term business
o Responsible for the smooth implementation of the projects attained
o ISO Consulting Sales for private sector large-sized and medium corporates like Bakshi Steels, Kansara Bearings, Bausch and Lomb and Atlas Cycles
o Involved actively in the Audit preparation for 3rd Party ISO Certification for IOCL, Aviation Division, Palam
o Successfully promoting and launching brand names associated with during each appointment
o Initialising and finalizing strategic partnerships and alliances for meeting the market dynamics
o Ensuring adherence to the guidelines across the centres as per alliance agreements
o Overall In charge in terms of Administration and Finance
o Leading a team of Sales Professionals and Trainers in Soft skills and responsible for ensuring quality of trainers for the projects obtained
o Responsible for the recruitment of the teams – Business Development and Trainers
o Providing Training Solutions to
Mar’92-Dec’97
Feb’90-Mar’92
Marketing Head, Aptech Corporate Business Group, North
Marketing Executive, Corporate Business Group
the corporate clients based on their business dynamics and market requirements
Bishara Establishments, Sultanate of Oman
Dec’88 – Jan’90
Head of Computer Studies
The Company had entered into a contract with the Indian Central School to provide computer education to the students at the school. Responsibilities included :
Creating and setting up the entire systems and processes for promoting the vocational education in the Indian Central School
Soliciting admissions, conducting classes and preparing the course material for the smooth conduct of the batches
Meeting the targets in terms of financial viability
Promoting the Brand and enhancing the client base
Customer Satisfaction Business Planning and
promotion Batch Planning and
Execution Achieving results through
optimsation of resources – People and Infrastructure
Entire administration of the centre
Co-ordination with Corporate office and Head Office
A F Ferguson and Co
Apr’85 – Dec’88
Programming Executive
A reputed Chartered Accountant and Management Services Co., engaged in providing Software
Consultancy to their clients through their Management Services Division. Job responsibilities included :
Developing Software applications as per the client specifications
Testing the developed applications on live data
Customising the application developed to the needs of the clients
Professional Exposure
Strategy Management Sales and Marketing
Brand Promotiono Plan, Develop and implement the sales and marketing strategies
based on market conditions and resource availabilityo Resource utilization and optimization
Facilitate and develop Monitoring mechanisms Coordinate activities as per global guidelines for Sales and business
promotion Sales Budgeting and Forecasting
Preparing and driving Sales budgets through teams Forecasting Sales figures Strategising for Product Mix Sales to ensure sustenance of the centres
Profit Centre Management Managing Top Line, Bottom Line and Improving Market Share Drive for results-Ability to push self and the team to achieve challenging goals Team handling- Ability to manage team processes effectively Managing People- Ability to balance task and development process Networking and Influencing- Ability to build and leverage relationship and
flexibility in an approach to convince and win support
Relationship Management Account Management Managing Client relationships Setting up and maintiaing relationships with Govt., Administrative authorities
and Industry Partners
Team Management Setting up and managing teams across the country Recruitment and Ramp up as per organizational and client requirements
Retention Management Process Management Knowledge Management Change Management Coaching and Mentoring
Employee Relations & Communication Conducting Organizational Development Programs Coordinated various employee engagement studies to identify improvement
areas in people management practices and which goes as an input to the management to take proactive measures to retain performing employees
Organized family day functions and various other celebrations
Achievements
New Product Promotion to suit the market requirements – generate 50% of the revenues from the new product lines
5 times Revenue growth from the previous year in the current assignment at Manipal K-12 Education Pvt Ltd
Consistent Revenue Growth – month on month and a 5000% growth in revenues YOY – From 6 Crores in 11 months to 25 crores in 8 months
Preparing the organization for the ISO 9000 certification through proper documentation and defining the quality processes as per the standards laid down
Secured major orders from prestigious PSUs and Corporate sector clients, significantly increasing business turnovers and profitability metrics.
Built and managed a strong network of education centers in the regions. Almost doubled the network within 1 year of takeover of the respective brands
Escalated the Corporate Business Group turnover from Rs.15-20L to 2 Crores in the North, accompanied with reduction in manpower from 15 to 3 members.
Directly involved in the ISO certification for Indian Oil - Palam Refilling Division. Achieved 200% profit against budgets, Arena Multimedia Achieved 180% revenue against budgets, Aptech Computer Education Signed up long term contracts on Product and Sales Training from Telecom
Handset Major for All India. Singed up year long contract for training of the Pump Attendants of a large
retail chain in Petroleum Sector for East, South and North India Initiated large deals for training in the BPO sector and won standing contracts
from companies like Wipro, iEnergiser, HCL and Dell for the Train and Hire Model Developed clients like ONGC, GAIL, Indian Oil, NTPC, Northern Coal Fields, Mahanadi Coal Fields, Hero Honda, Ranbaxy as Marketing Head of the Aptech Corporate Business Group.
Initiated and finalized the Outsourcing of the Voice and Accent training for Wipro Spectramind
Played key role in executing the IGNOU alliance in 1998 Hand picked to implement the prestigious Delhi School Project, covering 556
schools run / aided by the Govt. of NCT of Delhi
Awards and Recognitions
Customer Sensitivity Award 2001 for achievement of 200% profit against budgets
Customer Sensitivity Award 2002 for 180% revenue against budgets CEO’s All India Award for Excellence in Leadership 2002.
8. Published Work(s), if any : None
9. Membership of Professional Bodies : None
10. Language Skills (Excellent / Good / Poor) :
Language Reading Writing SpeakingEnglish Good Good GoodHindi Good Good Good