raising public awareness about sudden cardiac death small
DESCRIPTION
Presentation held in Ostende, September 2007 at Flanders Red Cross Congress about Early defibrillationTRANSCRIPT
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Raising Public Awareness about Sudden Cardiac Death
Gerald Czech, Austrian Red Cross, Marketing&Communications
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Is Altruism a part of actual European lifestyle concepts?
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Is Altruism a part of actual European lifestyle concepts?
Redcross
First-Aid Survey Austria 2006
„Think about an accident or about a medical emergency. Would you say, that you are able to provide first aid?
…
by all means
„Auf jeden
Fall!“
27… I think so
„eher doch“
32
… maybe not
„eher nicht“
29…
surely not
„sicher
nicht!“
10
No answer
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Market BM259, May 2006, n=501
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Is Altruism a part of actual European lifestyle concepts?
Reality?
A spotlight survey by the Austrian Red Cross and the Austrian Road Safety Board in April 2007 showed that more than ¾
wouldn‘t provide First Aid being afraid of making mistakes. (KFV, Spotlight Erste
Hilfe
2007)
Austrian Red Cross‘
medical emergency service estimates the number of people doing first aid on spot to be about 10%. (Austrian Broadcasting Cooperation, Ö1 Morgenjournal
1. 9. 2007)
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Turn the tables!If we cannot change people‘s lifestyles, we should create a stylish product to communicate with. The lifesaving awareness about this product’s usage will arrive automatically afterwards.
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The campaign-setting
The world is multidisciplinary, as life is. Therefore, the basic approach to establish the usage of defibrillators in Austria as a gold standard of first aid in cardiac arrest situations was also designed multidisciplinarily
.
Emergency MedicineMarketingGeneral ManagementCommunicationsPedagogicsLogisticsJournalismPolitics…
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The campaign-setting
In 2002 the Austrian Red Cross prepared an „all inclusive“
defibrillator-
package for business companies including consulting, training, the defibrillator itself and psychosocial support if needed.
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The campaign-setting
In 2002 defibrillator training is implemented in all first aid training curricula by the Austrian Red Cross.
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The campaign-setting
A scientific research design was established by researchers from Austrian Red Cross.
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The campaign-setting
ORF’s
(Austrian Broadcasting Cooperation) Chief executive was personally interested in a broadly based “public value”
campaign about defibrillator usage. A network of suppliers consisting of decision makers in Austria’s business was founded to cover the production costs.
Austrian chamber
of commerce
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Defibrilli… What?
That was the first question being raised about the complicated medical-latin
name
of the „life-saver“. We used this effect in TV and Radio-spots for the campaign in 2003.
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The campaign 2003
One month of nationwide broadcasting in television (51 spots) and radio (41 spots) raised awareness for defibrillation.
Radiospot 1
Radiospot 2
Radiospot 3
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Television Spot
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The campaign website
Main focal point for internal communication and the coordination of external communication
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Evaluation
The Campaign was recognised by more than the half of the Austrian population: 68% of Austrians over 15 years have heard about the life-saving abilities of defibrillators –
a product which was not known at all
before this campaign had been started. (market, 5.2. - 24.2. 2003, n = 1180)
68%
32%
habe schon gehört
höre zum ersten Mal
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Survey details - AGE68 32
58%
61%
78%
78%
69%
43%
39%
22%
22%
31%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
15 -29
30 - 39
40 - 49
50 - 59
60 +
Have
heard
about
defibrillators Haven‘t
heard
about
defibrillators
until
now
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Survey details - EDUCATION68 32
67%
67%
74%
33%
33%
26%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
elementary school
secondary school
University
Have
heard
about
defibrillators Haven‘t
heard
about
defibrillators
until
now
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Survey details - Profession68 32
70%
79%
63%
68%
30%
21%
37%
32%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
white-collar worker
executives
blue collar worker
self employed, entrepreneurs
Have
heard
about
defibrillators Haven‘t
heard
about
defibrillators
until
now
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Results
About 3.000 defibrillators have been implemented by the Red Cross in AustriaIn 2003 and 2004 there were 63 incidences documented, where defibrillators came in use somehow. More than 20.000 additional first-aid-participants were trained in CPR as part of life-saving defibrillator-packages.
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Austrian Redcross‘
2002 defibrillator campaign -
facts
•
By 2002 Austrian Red Cross prepared an „all inclusive“ defibrillator-package for business companies including
consulting, training and the defibrillator itself.•
Internal communication was essential in order to provide all
actors with relevant information about „First Aid Defibrillation“ (we try to avoid the term „lay defibrillation“).
•
The media, especially the campaign-partner Austrian Broadcasting Cooperation (ORF), were essential to get acceptance for these new and completely unknown lifesaving products.
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Literature
1.
Fleischhackl R et al.; Resuscitation(2006) May 69(2): 269-275.2.
n.n.(2006):Market survey
BM259, may 2006, slide 1
3.
n.n.(2003):Market survey BM194/BM195, february/march 2003, slide 31
4.
Stefan C and Völker
T (2007): Spotlight Erste-Hilfe, Wien:KfV5.
Weinzierl
B. (2007): Kaum jemand kann Erste Hilfe leisten, radio
report
in: Mittagsjournal, Ö1, 01.09.2007 12:00
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Contact
Gerald Czech([email protected])
Austrian Red CrossMarketing and CommunicationWiedner
Hauptstrasse 32
1040 Wien
www.roteskreuz.at