raiser org (harvard case study)
DESCRIPTION
TRANSCRIPT
![Page 1: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/1.jpg)
![Page 2: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/2.jpg)
RAISER ORGANIZATION
Journey from zero to hero
By : Thawban Baig
![Page 3: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/3.jpg)
TABLE OF CONTENTS
INTRODUCTION TO RAISER ORGANIZATION.
KEY PERSONS IN CASE. HISTORY
o JOHN RAISER.o JOHN’S VISIT TO AMERICA.o FOUNDATION OF RAISER ORGANIZATION.o UPS AND DOWNS IN BUSINESS.o JOHN’S PHILOSOPHY.
![Page 4: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/4.jpg)
o ROLE OF JOHN’S WIFE (HELEN).o BUSINESS SHIFTING TO SECOND GENERATION.o PHILLIP’S AND JENNIFER’S PHILOSOPHY.
MAIN ISSUES IN THE CASE.
SUMMARY OF CASE.
AUDIENCE INVOLVEMENT SESSION.
![Page 5: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/5.jpg)
KEY PERSONS AND ROLES
• JOHN• LESLIE• MAGDA• HELEN• JENNIFER • PHILLIP• CYNTHIA• JOHN JEAVONS• DONALD BANCON• CLIF SCOTT
![Page 6: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/6.jpg)
INTRODUCTION TO RAISER COMPANY
![Page 7: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/7.jpg)
INTRODUCTION TO RAISER inc.
• RAISER ORGANIZATION– REAL ESTATE PORTFOLIO.– SENIOR CARE CENTERS.
• FOUNDATIONS LED BY JOHN RAISER.
![Page 8: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/8.jpg)
INTRODUCTION TO RAISER inc.
• OFFICE IN SAN MATEO.
• RAISER CONSTRUCTION inc.
![Page 9: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/9.jpg)
INTRODUCTION TO RAISER inc.
• PROPERTIES VALUED OVER $200 MILLION IN 2003.
• AT ITS EARLY PHASE JOHN COMPLETES PROJECTS WITH HIS PARTRNERS.
![Page 10: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/10.jpg)
INTRODUCTION TO RAISER inc.
• WITH THE TIME COMPANY’S INDEPENDENT OPERATIONS.
• COMPANY’S RENOWNED PROJECTS ARE:-– STRATFORD SENIOR CARE CENTER.– THE CARLISLE.
![Page 11: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/11.jpg)
INTRODUCTION TO RAISER inc.
• FOCUS ON REAL ESTATE PORTFOLIO .
• NOW-A-DAYS JOHN’S CHILDREN ARE MANAGING BUSINESS.
![Page 12: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/12.jpg)
INTRODUCTION TO RAISER inc.
• OWNER SHIP INTERESTS OF HELEN, JENNIFER, PHILLIP AND CYNTHIA.
• RECEIVE DIVIDENDS.
![Page 13: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/13.jpg)
HISTORY
A COMPLETE JOURNEY TO SUCCESS
![Page 14: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/14.jpg)
STORY
• RAISER BORN IN THE HOUSE OF LESLIE AND MAGDA IN 1933 IN GREECE.
• HIS FIRST WORD WAS “KEY”.
![Page 15: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/15.jpg)
STORY
• HE WAS EXTREMELY INTERESTED IN CONSTRUCTION FROM HIS EARLY LIFE.
• HIS FATHER WAS AN ARCHITECT.
![Page 16: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/16.jpg)
STORY
• AT THE AGE OF 17 ATTENDED AN ARCHITECTURAL PROGRAM IN USA.
• HE DID WELL IN PROGRAM.
![Page 17: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/17.jpg)
STORY
• MASTERS IN STRUCTURAL ENGINEERING FROM KENTUCKY UNIVERSITY.
• RETURN TO GREECE TO WORK WITH FATHER.
![Page 18: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/18.jpg)
STORY
• CAME BACK TO USA FOR STARTING CAREER IN CONSTRUCTIONS.
• RENTED ROOM IN SAN FRANCISCO IN 1959.
![Page 19: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/19.jpg)
STORY
• JOHN APPLIED FOR JOB IN MANY COMPANIES BUT WAS CONSIDERED AS “OVER EDUCATED, LESS EXPERIENCE”.
• AT LAST GOT JOB IN CONSTRUCTION COMPANY AS TIME KEEPER.
![Page 20: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/20.jpg)
STORY
• BECAME PROJECT SUPERINTENDENT WITHIN MONTHS.
• GRADUALLY GAINED ENOUGH EXPERIENCE IN CONSTRUCTION FIELD.
![Page 21: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/21.jpg)
STORY
• MET WITH HELEN HILTON IN 1961.
• MARRIAGE AFTER 5 MONTHS DATING.
![Page 22: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/22.jpg)
STORY
• FIRST CHILD CYNTHIA
• SHIFTED TO 2 BEDROOM HOUSE
![Page 23: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/23.jpg)
STORY
• HIS SECOND CHILD JENNIFER BORN IN 1963.
• JOHN RENTED ONE ROOM OFFICE OUTSIDE HOME.
![Page 24: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/24.jpg)
STORY
• JOHN ENCOURAGED PARENTS TO EMIGRATE TO AMERICA.
• FATHER WORKED WITH JOHN AND MOTHER TAUGHT REAL ESTATE CLASSES AT LOCAL COLLEGE.
![Page 25: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/25.jpg)
STORY
• ONE ROOM OFFICE AND REFUSAL OF COMPANY.
• IN 1964, FIRST BIG PROJECT AND OFFICE ARRANGEMENTS.
![Page 26: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/26.jpg)
STORY
• BUSINESS STARTED PICKING UP AS PHILLIP BORN IN 1967.
• FAMILY SHIFTED TO SAN MATEO.
![Page 27: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/27.jpg)
STORY
• WORK IN DAY, THEN COME FOR DINNER AND THE GO FOR WORK IN EVENING.
• FAMILY OFTEN SPENT ITS WEEKENDS VISITING PROJECTS
![Page 28: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/28.jpg)
STORY
• CHILDREN HELPED OUT WITH BUSINESS
• “LIKED TO WORK WITH FATHER AND THIS GAVE US CHANCE TO SEE HIM”
(JENNIFER RAISER)
![Page 29: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/29.jpg)
STORY
• HELEN ALSO HELPED HER HUSBAND.
• BOTH JOHN AND HELEN PARTICIPATES IN COMMUNITY ORGANIZATIONS.
![Page 30: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/30.jpg)
STORY
• SECOND GENERATION:-
– CYNTHIA.
– JENNIFER.
– PHILLIP.
![Page 31: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/31.jpg)
STORY
• CYNTHIA
– BORN IN 1962
– SHOWED INTEREST IN ENVIRONMENT
– AT 14, SHE BECAME VEGETARIAN
![Page 32: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/32.jpg)
STORY
• SHE OCASSIONALY HELPED OUT WITH BUSINESS.
• EARNED DEGREE IN HOME ECONOMICS AND GRAPHIC DESIGN.
![Page 33: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/33.jpg)
STORY
• MARRIAGE WHWN SHE WAS 27.
• IN 1999 SHE HAD A DAUGHTER.
![Page 34: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/34.jpg)
STORY
• SHE HELPED HER HUSBAND IN DEVELOPING FARMING TECHNIQUES.
![Page 35: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/35.jpg)
STORY
• JENNIFER– BORN IN 1963.
– STRONG WILL POWER.
– EARLY TALKER.
– GOOD AT SCHOOL.
![Page 36: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/36.jpg)
STORY
• CYNTHIA AND JENNIFER PURSUED DIFFERENT PATHS FROM AN EARLY AGE.
• AT 9, SHE DECIDED TO JOIN HARVARD COLLEGE.
![Page 37: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/37.jpg)
STORY
• HELPED OUT BUSINESS THROUGH SCHOOL LIFE.
• SHE LIKED PROPERT MANAGEMENT AND OFFICE WORK.
![Page 38: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/38.jpg)
STORY
• WARM RELATIONS WITH BOTH OF HER PARENTS.
• “JENNIFER MORE EMOTIONAL THAN JOHN”(HELEN).
![Page 39: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/39.jpg)
STORY
• B.A DEGREE FROM HARVARD
• MARKETING JOB WITH P&G.
![Page 40: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/40.jpg)
STORY
• MBA FROM HBS BOSTON.
• MARRIAGE WITH HARVARD PROFESSOR.
![Page 41: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/41.jpg)
STORY
• JOB IN CONSULTING FIRM AFTER MBA.
• AFTER YEAR WANTED OTHER JOB AND WANT TO START FAMILY.
![Page 42: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/42.jpg)
STORY
• DEVELOPMENT OF SENIOR SERVICES SESTRATFORD PROJECT.
• JENNIFER SAW STRATFORD AS A PLACE IN WHICH HER SKILLS ARE WELL SUITED.
![Page 43: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/43.jpg)
STORY
• BECAME PRESIDENT OF RAISER SENIOR SERVICES.
• HAD 2 KIDS, ELIOT AND ADELAIDE.
![Page 44: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/44.jpg)
STORY
• PHILLIP BORNED AS BUSINESS STARTED GROWING IN 1967.
• EARLIEST MEMORIES WITH FATHER.
![Page 45: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/45.jpg)
STORY
• NOT A GOOD STUDENT.
• PHILLLIP SAID “JENNIFER GET STRAIGHT A’S WHILE I WAS HAPPY ON C’S”
![Page 46: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/46.jpg)
STORY
• STARTED WORKING AT CONSTRUCTION SITES AT 13.
• WANTED TO BECOME POLICEMAN…
![Page 47: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/47.jpg)
STORY
• UNDER-GRADUATE DEGREE IN BUSINESS FROM MENLO COLLEGE.
• STARTED WORKING WITH JOHN.
![Page 48: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/48.jpg)
STORY
• MARRIAGE WITH ERIN IN 1992.
![Page 49: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/49.jpg)
STORY
![Page 50: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/50.jpg)
Flash back
![Page 51: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/51.jpg)
JOHN AND BUSINESS
![Page 52: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/52.jpg)
STORY
• EVERY BUILDING SHOULD BE HUMANIZED (JOHN).
• GOOD RELATIONS WITH ALL OF BUSINESS ASSOCIATES.
![Page 53: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/53.jpg)
STORY
• JOHN NEVER WANTED MONEY FOR HIMSELF BUT FOR BUSINESS AND FAMILY.
• RELATIONS WITH MULTIPLE BANKS.
![Page 54: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/54.jpg)
STORY
• STRONG RELATIONS WITH TENANTS.
• JOHN WANTED TENANTS TO STAY IN HIS BUILDING FOR MANY YAERS.
![Page 55: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/55.jpg)
STORY
• BY 1990, 50 PROJECTS AND 17 BUILDINGS FOR RAISER PORTFOLIO.
• 1988 DOWN FALL IN REAL ESTATE MARKET AND SEARCH OF NEW OPPORTUNITIES.
![Page 56: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/56.jpg)
STORY
• PHILLIP WORKING WITH FATHER REGARDING CONSTRUCTION AND SALES.
• JENNIFER DECIDED TO COME IN BUSINESS PERMANENTLY.
![Page 57: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/57.jpg)
STORY
• JENNIFER TO TAKE OVER STRATFORD;S MANAGEMENT.
• PHILLIP WORK WITH JOHN IN REAL ESTATE PORTFOLIO.
![Page 58: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/58.jpg)
STORY
• MEETINGS AT STRATFORD ON DAILY BASIS.
• HELPED TO TRANSMIT CONFIDENCE FROM FATHER TO CHILDREN.
![Page 59: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/59.jpg)
STORY
• FORMATION OF FAMILY COUNCIL IN 1994.
• GROUP AGREEMENT OVER EXPENDITURES OF 30,000$
![Page 60: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/60.jpg)
STORY
• HELEN ATTENDED MOST OF MEETINGS.
• 18 BUILDINGS IN RAISER’S OWNERSHIP.
![Page 61: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/61.jpg)
STORY
• DEATH OF JOHN IN APRIL 1997.
• CFO SAID “JOHN LEFT FAMILY IN GOOD SHAPE, HE WAS A GOOD PLANNER”.
![Page 62: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/62.jpg)
STORY
• FUTURE VISION DISCUSSED BY JENNIFER AND PHILLIP.
• ALSO DECIDED TO INCLUDE CYNTHIA IN OWNERSHIP OF SENIOR CARE BUSINESS.
![Page 63: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/63.jpg)
STORY
• HELEN BECAME CHAIRMAN OF RAISER ORGANIZATION.
• PHILLIP NEW PRESIDENT OF RAISER CONSTRUCTION.
![Page 64: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/64.jpg)
STORY
• JOHN’S PHILOSOPHIES FOR BUSINESS:-
– TAKE CARE OF TENANTS.– TAKE CARE OF BUILDINGS.– TREAT ALL EMPLOYEES FAIRLY.– RELATIONS WITH MULTIPLE BANKS.– LOOK FOR WIN-WIN PARTNERSHIP.
![Page 65: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/65.jpg)
STORY
• “MY FATHER ALLOWED ME TO DO THINGS IN MY OWN WAY, BUT I FOUND THAT THE WAY IN WHICH MY FATHER DONE THE TASKS WAS BEST ON” (PHILLIP).
• FOR FUTURE PLANNING PHILLIP AND JENNIFER DECIDED TO FOLLOW ONE OF THE FOLLOWING THREE SCENARIOS.
![Page 66: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/66.jpg)
SCENARIOS
• SCENARIO A: BOTH JENNIFER AND PHILLIP WILL COSTRUCT THEIR RESPECTIVE PORTFOLIOS.
• SCENARIO B: INCREASE REAL ESTATE WHILE LIMITED CARE SERVICES AND AN OUTSIDER MANAGER.
![Page 67: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/67.jpg)
SCENARIOS
• SCENARIO C: NO NEW CONSTRUCTION BUT NEW MANAGEMENT FOR BOTH OF THE PARTS OF COMPANY.
![Page 68: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/68.jpg)
MAIN ISSUES IN CASE
![Page 69: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/69.jpg)
MAIN ISSUES
• FROM NOTHING TO PROPERTIES OF 200M$ .
• BUSINESS UNDER JOHN’S PHILOSOPHY.
![Page 70: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/70.jpg)
MAIN ISSUES
• JOHN’S DEATH AND SHOCK FOR FAMILY.
• JENNIFER MANAGED SENIOR CARE WHILE PHILLIP MANAGED RAISER CONSTRUCTION inc.
![Page 71: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/71.jpg)
MAIN ISSUES
• SCENARIOS DISCUSSED FOR FUTURE PLANNING.
![Page 72: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/72.jpg)
SUMMARY OF CASE
![Page 73: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/73.jpg)
CLASS INVOLVEMENT SESSION
![Page 74: Raiser org (harvard case study)](https://reader034.vdocuments.us/reader034/viewer/2022051110/54b6ef394a795914568b45b1/html5/thumbnails/74.jpg)