rainbow and new voice band together to optimize€¦ · implementations, healthcare facilities can...
TRANSCRIPT
In today’s environment hospitals have to face multiple challenges. The main reasons for this can be identified in the increasing cost pressure, the shortage of trained nursing staff as well as the rising operating and safety regulations.To cope with all these challenges, it is of cru-cial importance to reduce the operating costs, to optimise current work processes and to relieve the staff workload. The combination of Rainbow and MobiCall is able to monitor automated alerts and alarms that are released from medical systems or devices, and is able to promptly respond within seconds.
The solution allows alerting the relevant internal and external parties, cross-media group chat sessions for a rapid information exchange. Further it is possible to share documents in real time and call for on-line collaborations.
Thus, the solution not only improves the information exchange, but also enhances the co-operation and efficiency. All processes are optimized, since the staff mobility and the public security are increased, while improving the patient comfort.
Rainbow and New Voice band together to optimize the clinical workflow
Loudspeakerannouncement
MCI-Alarm for mobile User
Station-related and cross-station alarms.Transmission of the kind, location and
urgent alarm details
Integration video surveillance
Control centre• Start mass notification• Cross-media communication
with internal and external parties• Sharing and exchange of
emergency instructions• Real-time monitoring alerting
Info-hotlinefor the wholecommunity
Control 3rd party system
Crisis team group chat
session
Integration nurse call system
Fire alarm systemESPA 4.4.4,
ESPA-X
3G /4G
Therefore, to better cope with the greatest challenges, like complying with new government requirements or carrying out technology acquisitions, investments, and
implementations, healthcare facilities can easily adopt the following solutions offered by the collaborations between Rainbow and New Voice, according to scenario:
Mass Casualty Incident alarm
• Automatic simultaneous availability alert according to the MCI stage
• Automatic sending of alarm reports• Optional time display to inform alarm recipients until
arrival at the facilities• Automatic import of alarm plans• Presence-based alert• Start of emergency conferences• Multimedia alarms to mobile phones by call, SMS or
alarm app
Service call
• Integration of existing patient entertainment systems• Transmission of service orders using different media• Entry of service tasks by telephone, smartphone or PC• Skill-based transmission of tasks• Optional bidirectional communication
(e.g. ‘the nurse you called will be there in 2 minutes.’)• Multi-client capable web portal for SLA monitoring and
evaluation of the service quality• Hospital processes improvement and increase of patients’
satisfaction
Duty room display
8 am
– 6
pm
Daily shift3 PERS. / 60 s.
Condition being fulfi lled
Night shift
Escalating group
6 pm
– 8
amCalling room 102
Graphical user interface
Importation of external personnel database
Report & control
MCI 1
MCI 2
Patient alarms
• Connection of existing patient monitors and nurse call system
• Individual defi nition of critical thresholds• Graphical status display • Transmission of alarm information including details• Multimedia alarms, e.g. pop-up message on a PC or
a smartphone• Forwarding of the message to a subsystem• Skill-based alerting process• Watchdog monitoring of interfaces