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www.heidi-chocolate.com MARKETING IN A RECESSION BUILDING BRANDS THAT ENGAGE PEOPLE

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Page 1: Radu moldovan petrut heidi

www.heidi-chocolate.com

MARKETING IN A RECESSION

BUILDING BRANDS THAT ENGAGEPEOPLE

Page 2: Radu moldovan petrut heidi

www.heidi-chocolate.com

MARKETING IN A RECESSIONHOW DO BRANDS GROW?

PHYSICAL & MENTAL AVAILABLITY

Page 3: Radu moldovan petrut heidi

www.heidi-chocolate.com

Memory structures are weak in most consumers

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Page 4: Radu moldovan petrut heidi

www.heidi-chocolate.com

Memories build on memories

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Page 5: Radu moldovan petrut heidi

www.heidi-chocolate.com

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Cue Routine Reward

The stimulus or behavioural trigger: the context, situation or association always preceding regular action

The behavioural output itself: the action, habit or circumstance pursued

The benefit: tangible or otherwise, a sense of compensation permanently associated with the action itself

CHOICE AND HABIT IS CONTEXT-DEPENDENT

BECOMING PART OF ROUTINE MEANS BEING MENTALLY & PHYSICALLY AVAILABLE AT THE RIGHT TIME

Page 6: Radu moldovan petrut heidi

www.heidi-chocolate.com

1. Why Brands need to be distinct (not different)

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Page 7: Radu moldovan petrut heidi

www.heidi-chocolate.com

ADVERTISE THE BRAND AND NOT THE CATEGORY

DISTINCTIVE ASSETS create & sustain mental availability

Page 8: Radu moldovan petrut heidi

www.heidi-chocolate.com

FEW BRANDS ACCOMPLISH THIS AS WELL AS YOU MIGHT THINK

43% 814

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www.heidi-chocolate.com

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2. GET CLOSE TO THE POINT OF PURCHASEOWNING THE PERFECT MOMENT CAN HELP DELIVER THIS EFFICIENTLYEXPERIENTIAL AND INNOVATION

Page 12: Radu moldovan petrut heidi

www.heidi-chocolate.com

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Customer decides rule is a myth

4%80% 20%

20%45% 55%

% OF BASE

VOLUME OF SALES

PEOPLE ARE LOYAL, HAVE MORE CONTACT AND NOTICE YOU MORE

ADVERTISING WORKS HARDER

HERE

Page 13: Radu moldovan petrut heidi

www.heidi-chocolate.com

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Audiences are rarely as straightforward as we might like

Source: GB TGi 2013 (Q2) All aged 18+, ever bought or drunk- in last 12 months

15% OF DRINKERS ARE STYLE & STATUS

22% OF DRINKERS ARE OVER 45

42% OF DRINKERS ARE PARENTS

33% OF DRINKERS ARE MEN

6% MORE ABC1 DRINKERS THAN CHIVAS REGAL

25% OF DRINKERS ARE 65+

Page 15: Radu moldovan petrut heidi

www.heidi-chocolate.com

There are no niche brands

THE DOUBLE JEOPARDY LAW:Brands with less market share have fewer buyers and they buy less frequently

ALWAYS CHOOSE PENETRATION OVER LOYALTY

Page 16: Radu moldovan petrut heidi

www.heidi-chocolate.com

But there are personal approaches

MASS MARKET PERSONAL

Page 17: Radu moldovan petrut heidi

www.heidi-chocolate.com

Stand out and make the dream of people come trueand they shall be your ambassadors

PERSONAL EXPERIENTIAL

Page 18: Radu moldovan petrut heidi

www.heidi-chocolate.com

ALWAYS STAND OUT

THANK YOU VERY MUCH

RADU MOLDOVAN PETRUT

[email protected]

Linkedin / Facebook / G+Radu Moldovan - Petrut